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27
BT Call Guardian
What happens when you allow a number (caller)
Any numbers in your phone’s Contacts are automatically allowed to come
straight through to you to answer. To block a contact, see page 23.
• When you get an allowed call, you’ll see the caller’s number (if available) with
the call type below it on your phone’s screen.
• If you don’t answer a call from an allowed number, it will go through to your
answer phone (if it’s on) or eventually it will hang up if unanswered.
Remember
: if you’ve allowed a contact, all the numbers you have for a
contact will also be allowed.
What happens to my VIP numbers?
These are always allowed to come through to you. If you want BT Call
Guardian to look after any of these numbers, you’ll need to remove them
from your VIP list and then adjust your BT Call Guardian settings for
that number.
What happens when you block a number (caller)
You can block a whole number or part of it (e.g. you can block by area codes).
To unblock or allow a blocked number, see page 29.
• A caller calling from a blocked number will hear a message telling them that
their call has been blocked.
• You’ll see the caller’s number (if available) in the Calls list with . This means
that BT Call Guardian is blocking the call without you having to do anything.
