BT BT5510 Quick Setup And User Manual Download

Page: 31 / 72

If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp

Contacts

Edit a Speed dial entry

1. Press

Names

. Press

Option

and scroll

Speed

Dial

and press

2. Scroll

to the

Speed

Dial

button you

want to edit and press

3. The name and number is displayed, press

Option

and

Edit

is displayed.

4. Press

to confirm, and then scroll

to the entry in your contacts you want and press

to save.

5. This new name and number from your contacts will

replace the old name and number for this Speed
dial button.

Dial a Speed dial entry

1. Press and hold the Speed dial button (

)

that holds the number you wish to dial.

2. The display shows the icon and the number

being dialled.

Summary of Contents for BT5510

Page 1: ...BT5510 Digital Cordless Phone with Answering Machine UK s best selling phone brand Quick Set up and User Guide ...

Page 2: ...telephone socket To make sure you get the best range and reception from your handset avoid interference by placing the base unit away from large metal objects such as fridge freezers and microwave ovens or electronic products such as computers and TVs Answering machine handy hint Make sure that the telephone is set to Answer and record and that the Ring delay is set to answer before any voicemail ...

Page 3: ...h rechargeable batteries already in handset Mains power adaptor item code 048611 2x AAA Ni MH 600mAh rechargeable batteries already in handset IMPORTANT Only use the mains power adaptors cables and rechargeable batteries supplied in this box or this product might not work Any replacement rechargeable batteries must be of the same type BT accepts no responsibility for damage caused to your BT5510 i...

Page 4: ... The strength of the signal depends on where you position the base Putting it as high as possible can help give you the best signal IMPORTANT Don t connect the phone line to a phone socket until the handset is fully charged The base station should be plugged into the mains power socket all the time 1 Plug the mains power adaptor with the blue ring on the connector into the base with the cable clip...

Page 5: ...hey ve been in normal use for several days Battery low warning If the icon is flashing in the display and you hear a warning tone every minute during a call you ll need to recharge your handset before you can use it Quick set up guide 5 2 Charge 1 Activate the batteries by pulling the plastic tab away from the back of the handset Rechargeable batteries already fitted Remove this tab and charge bat...

Page 6: ...argeable batteries will go down over time which will reduce the talk and standby time Eventually they ll need replacing For details on how to get replacement batteries call the help team on 0800 218 2182 1 Set up your additional handsets multipacks only 1 For additional handsets and chargers plug the mains power adaptor connector into the back of the charger and plug the other end into the mains w...

Page 7: ...on using the answer machine go to page 50 Or you may find the answer in the Help section on page 63 or see our online frequently asked questions at bt com producthelp Alternatively call the Helpline on 0800 218 2182 Calls made from within the UK mainland network are free Mobile and international call costs may vary Quick set up guide 7 Using your BT5510 on a broadband line If so you need to fit an...

Page 8: ... 19 Mute 20 Handsfree 20 Making a handsfree call 20 Answering a call handsfree 20 Switch to handsfree during a call 21 Redial list 21 Redial a number 21 Store a number from the redial list to your contacts 22 Delete a number from the redial list 22 Delete the entire redial list 22 Voicemail BT 1571 23 Keypad lock 23 Handset ringer on off 24 Finding a handset paging 24 Contacts Store a name and num...

Page 9: ... 33 Handset tones on off 34 Base ringer melody 34 Settings Handset settings 35 Set the date and time format 35 Set the date and time 35 Main menu display format 36 Handset name 36 Screensaver 36 Contrast 37 Select base 37 Auto answer 37 Reset handset 38 Handset ring priority 38 Change system PIN 39 PBX access code 39 Reset base 40 Alarm clock Setting an alarm 41 Stopping the alarm when it rings 42...

Page 10: ...ces number 49 Enter a new service number 49 Answering machine Using the answering machine from the handset 50 Switching the answering machine on or off 50 Outgoing messages 51 Recording your own outgoing message 51 Checking or deleting your outgoing message 51 Select male or female outgoing message voice 52 Recording a memo 52 Answer settings 53 Answer delay 53 Setting the recording time for messa...

Page 11: ...motely 59 Using additional handsets Registering an additional handset 60 De register a handset 61 Making internal calls between handsets 61 Transferring a call 62 3 Way conference call 62 Help 63 General information Safety information 67 Cleaning 68 Environmental 68 How to recycle your equipment 68 Guarantee 69 Technical information 70 Connecting to a switchboard 70 Recall R 70 R TTE 70 Declaratio...

Page 12: ...en In answering machine mode deletes the current message OK Press to accept current selection Talk In standby mode press to make and receive calls see page 18 or press twice to activate handsfree mode In talk mode press to switch handsfree on and off see page 21 Left When entering text press to move the cursor left Press to scroll left on the main menu screen 1 In standby press and hold to dial BT...

Page 13: ... to end a call In standby press and hold to switch the handset on or off see page 18 In menu mode press to return to standby Right When entering text press to move the cursor right Press to scroll right on the main menu screen Down Calls In standby press to open and scroll through the Calls list see page 43 In talk mode press to decrease the earpiece volume In menu mode press to scroll down throug...

Page 14: ...ted On during a call Flashing incoming call On missed call in the Calls list On handsfree speaker on On voicemail BT 1571 message received On answering machine on Off answering machine off Memory full shows if memory is full Mute on On alarm is set Flash alarm time has been reached Off alarm off The keypad is locked Handset ringer is switched off Handset display icons Handset 1 1 New Call 1 New Ms...

Page 15: ...e Press once to delete the message during playback In idle mode press and hold to delete all old messages Skip Press once to repeat playing the current message from the beginning Press twice to skip backward to play the previous message Vol Decrease speaker volume during message playback Decrease base ringer volume Vol Increase speaker volume during message playback Increase base ringer volume Sto...

Page 16: ...ough and highlight the available options 3 When the menu you want is highlighted press the OK option button to select or the Back button to return to the previous screen To exit a menu and return to standby press If no buttons are pressed for 30 seconds the handset returns to standby automatically Handset 1 1 New Call 1 New Msg 03 42pm 01 01 Menu Names Left option button Press to select the option...

Page 17: ...phabetically Settings Date Time Display Handset Base Alarm clock Alarm 1 Alarm 2 Alarm 3 Alarm 4 Alarm 5 Sound Handset Ringer Base Ringer Advisory Tones Answer machine Play Messages Delete Old Msgs Answer On Off OGM Voice Outgoing Message Record Memo Answer Settings BT Services Helpdesk BT118500 Diverts Call Waiting Anon Call Rej Ringback Reminder Call Empty Empty Empty Menu Map ...

Page 18: ...t to the base when you move back within range Switching the handset on or off To switch off 1 Press and hold You will be prompted to switch off handset Press Yes to switch the handset off To switch on 1 Press and hold Making an external call 1 Press is displayed 2 When you hear the dial tone dial the number Preparatory dialling 1 Dial the number first If you make a mistake press Clear to delete th...

Page 19: ...hows External call 1 Press to accept the call Call Waiting If you ve got a Call Waiting service and it is switched on your BT5510 will alert you to a second incoming call if you re already engaged on an external call 1 You ll hear the call waiting tone and the display will show the number of the caller or the name if it matches an entry in your contacts 2 Press to answer the new call and your firs...

Page 20: ...Press Mute Off to return to your caller Handsfree Handsfree lets you talk to your caller without holding the handset and means that other people in the room can listen to your conversation over the loudspeaker Making a handsfree call 1 Dial the number then press twice is displayed You hear your call over the handset loudspeaker Press to switch the call between the earpiece and the loudspeaker 2 Pr...

Page 21: ... are saved in the redial list Once 20 numbers are stored and another number is entered the oldest number in the list is deleted You can choose any of the numbers in the redial list to call delete or store in your contacts Redial a number 1 Press and a list of the most recent numbers called is displayed 2 Press to highlight the number you want and press Option 3 Scroll to highlight Call Number then...

Page 22: ...ntact lists Delete a number from the redial list 1 Press Scroll to highlight the number you want to delete and press Option 2 Scroll to highlight Delete Entry and press OK 3 The display shows Delete Press Yes to confirm The number will be deleted Delete the entire redial list 1 Press Scroll The last number you dialled is highlighted Press Option 2 Scroll to highlight Delete All and press OK 3 The ...

Page 23: ...lock the keypad 1 Press and hold until Keypad Locked is briefly displayed before returning to standby with the icon displayed To unlock the keypad 1 Press and hold until Keypad Unlocked is briefly displayed before returning to standby With the keypad locked you can still call the emergency services on 999 and 112 When the keypad is locked you can still answer incoming calls and operate the handset...

Page 24: ...ered by a handset Handset ringer on off 1 Press and hold to turn the handset ringer on or off If you switch the ringer off the icon will be displayed Finding a handset Paging You can ring a handset to help find it 1 Press on the base All handsets registered to the base will ring and the screen will show Paging for up to 30 seconds 2 Press on the base again to stop the ringing or press any button o...

Page 25: ...can store up to 250 names and numbers in your list of contacts Names can be up to 16 characters long and numbers up to 24 digits You must store a name and number in order to save a contact Store a name and number 1 From standby press Names 2 New Entry is highlighted press OK 3 Enter the new contact name see note opposite for help Press 4 Number is displayed Enter the number Press 5 Group is displa...

Page 26: ...try 1 Press Names The first entry is displayed 2 Scroll or to the entry you want 3 Press Option and scroll to View Entry 4 Press Select to view the details View contacts capacity 1 Press Names The first entry is displayed 2 Scroll to any entry 3 Press Option and scroll to Capacity 4 Press OK to view the number of entries e g 57 250 Dial an entry 1 Press Names The first entry is displayed 2 Scroll ...

Page 27: ...want 2 Press Option and scroll to Edit Entry and press OK 3 Name is displayed Use the keypad to amend and press OK 4 Number is displayed Use the keypad to amend and press OK 5 Group is displayed Press or to select a group and press OK Delete an entry 1 Press Names Scroll or to the entry you want 2 Press Option and scroll to Delete Entry 3 Press OK Display shows Delete 4 Press Yes to confirm deleti...

Page 28: ...ntry and press Option 2 Scroll to Delete All and press OK 3 Display shows Delete Whole Contacts 4 Press Yes to confirm deletion or No to cancel Edit a call group name 1 Press Names Scroll to any entry and press Option 2 Scroll to Edit Call Group and press OK 3 Display highlights Rename Group press OK 4 Press Clear to delete the current name and enter a new name 5 Press OK to save ...

Page 29: ... and press OK 3 Scroll to Set Ringtone and press OK 4 Press or to choose the ringtone A sample of each is played Press OK to save Speed dial You can allocate a name and number from the phonebook to each of the Speed dial buttons to Then you can simply press and hold the Speed dial button to automatically dial the number stored under it Copy a contact entry to a Speed dial button 1 Press Names Pres...

Page 30: ...he Speed dial is empty No number is displayed and then the screen shows all your contacts Scroll or to the entry you want to select and press OK to save Delete a Speed dial entry 1 Press Names Press Option and scroll or to Speed Dial and press OK 2 Scroll or to select the Speed dial button number you want to delete and press OK 3 The name and number is displayed press Option and scroll or to Delet...

Page 31: ...K 3 The name and number is displayed press Option and Edit is displayed 4 Press OK to confirm and then scroll or to the entry in your contacts you want and press OK to save 5 This new name and number from your contacts will replace the old name and number for this Speed dial button Dial a Speed dial entry 1 Press and hold the Speed dial button to that holds the number you wish to dial 2 The displa...

Page 32: ... for more information on call groups see the notes on page 25 Sound Handset ringer melody for external calls 1 Press Menu scroll to and press OK 2 Handset Ringer is highlighted Press OK 3 External Call is highlighted Press OK and you ll hear the current melody 4 Scroll or to hear different melodies and press OK to save your choice Saved will be shown Handset ringer melody for internal calls 1 Pres...

Page 33: ...etting the ringer volume 1 Press Menu scroll to and press OK 2 Handset Ringer is highlighted Press OK 3 Scroll to Volume Press OK and you ll see the current setting 4 Scroll or to select the volume level 1 5 or off and press OK to save your choice Saved will be shown Setting quiet mode When quiet mode is enabled regardless of the base and handset ringer settings when there is an incoming call the ...

Page 34: ...tones on or off 1 Press Menu scroll to and press OK 2 Handset Ringer is highlighted Scroll to Advisory Tones Press OK 3 Key Tone is highlighted press OK or scroll to either Confirm Tone Low Battery or No Coverage and then press OK 4 Scroll or to select On or Off and press OK to save your choice Saved will be shown Base ringer melody 1 Press Menu and scroll to and press OK 2 Scroll to Base Ringer a...

Page 35: ...e is highlighted press OK 3 Time Date Format will be highlighted Press OK 4 Time Format will be highlighted Press OK and use the or buttons to choose 12 or 24 Hour display 5 Press OK and saved will be displayed and you ll be taken back to the Time Date screen 6 Scroll to Date Format and press OK 7 Use the or buttons to choose the date format either DD MM YY or MM DD YY and press OK 8 Saved will be...

Page 36: ...t 1 Press Menu and scroll to and press OK 2 Scroll to Display and press OK 3 Display Mode will be shown press OK 4 Use the or buttons to choose Multiple or Single Item and press OK Saved will be shown Handset name 1 Press Menu and scroll to and press OK 2 Scroll to Display and press OK 3 Scroll to Handset Name and press OK 4 Press Clear to remove the current name 5 Use the keypad to enter a new na...

Page 37: ... change the screen contrast press OK Saved will be shown Select base 1 Press Menu and scroll to and press OK 2 Scroll to Handset and press OK 3 Select Base is highlighted Press OK 4 Use the or buttons to choose the base and press OK Saved will be shown Auto answer 1 Press Menu and scroll to and press OK 2 Scroll to Handset and press OK 3 Scroll to Auto Answer and press OK 4 Use the or buttons to s...

Page 38: ... ring together Or Scroll or to select the handset you want to ring first Press OK The ring delay option is highlighted Press or to set the number of rings before the other handsets ring Press OK Saved will be shown Resetting your handset restores its factory settings This won t affect your contacts or the Calls list When you have more than one handset registered to your base you can set one handse...

Page 39: ...ystem PIN 1 Press Menu and scroll to and press OK 2 Scroll to Base and press OK 3 Scroll to Change System PIN and press OK 4 Enter the old 4 digit PIN default 0000 and press OK 5 Enter the new 4 digit PIN and press OK 6 Enter the new 4 digit PIN again and press OK Saved will be shown PBX access code If you re connected to a switchboard you might need to enter an access code e g 9 before each numbe...

Page 40: ...If you reset the base it will return to its factory settings Reset base 1 Press Menu and scroll to and press OK 2 Scroll to Base and press OK 3 Scroll to Reset base and press OK 4 Enter the 4 digit system PIN default 0000 and press OK 5 Press Yes to confirm the change Saved will be shown ...

Page 41: ...on your phone you can set up alarms If you haven t got Caller Display and didn t set the date and time when you first set up your phone see page 35 Setting an alarm 1 Press Menu and scroll to and press OK 2 Alarm 1 will be highlighted Press OK 3 Use the or buttons to turn the alarm On 4 Press and enter the alarm time 5 Press and use the or buttons to choose the frequency of the alarm 6 Press and u...

Page 42: ...ucthelp 42 Stopping the alarm when it rings When the alarm rings both the alarm icon and Alarm will flash in the display Press any button to turn off the alarm even if the keypad is locked If an alarm is reached during a call the alarm icon will flash but the ring will be disabled ...

Page 43: ...s displayed Caller Display If you ve subscribed to a Caller Display service you ll be able to see your caller s number on your handset display provided it s not withheld before you answer a call If your caller s name is stored in your contacts and it matches the number calling you ll see the caller s name on the display as well Calls list The Calls list holds up to 50 numbers The date and time of ...

Page 44: ...croll to the entry you want and press Option 3 Scroll to Store Number and press OK 4 Enter the new contact s name using the keypad and press Save 5 The number will be displayed edit if necessary and press OK Saved will be shown 6 Group is displayed press or to select a group and press OK Delete an entry in the Calls list 1 Press 2 Scroll to the entry you want to delete and press Option 3 Scroll to...

Page 45: ... beeping continues you may need to clear all calls in the calls list to stop it Delete entire Calls list 1 Press 2 Scroll to any entry and press Option 3 Scroll to Delete All and press OK 4 Press Yes to delete all entries Saved will be shown Calls list type 1 Press 2 Press Option and scroll to Settings and press OK 3 Calls List Type is displayed press or to choose either All Calls or Missed Calls ...

Page 46: ...k provider for details For more information see the BT Calling Features user guide supplied when you subscribe to the services of your choice BT Services You can easily call a range of useful pre stored numbers and BT Calling Features through the BT Services menu There are 2 empty entries in the menu where you can enter your own numbers if you wish Pre stored BT Services numbers BT Helpdesk BT 118...

Page 47: ...sing Call divert 1 Press Menu scroll to and press OK 2 Scroll to Diverts and press OK 3 Scroll to choose when you want Call divert to apply All Calls When Busy or No Answer 4 Press OK 5 Scroll to choose either Set up Check or Cancel and press to call and follow the spoken instructions or listen for confirmation status of your instructions Using Call waiting 1 Press Menu scroll to and press OK 2 Sc...

Page 48: ...day or as a one off call to remind you of a specific event Using Anonymous call reject 1 Press Menu scroll to and press OK 2 Scroll to Anon Call Rej and press OK 3 Scroll to choose either Setup Check or Cancel and press to call Follow the spoken instructions or listen for confirmation status of your instructions Using Ring back 1 Press Menu scroll to and press OK 2 Scroll to Ring back and press OK...

Page 49: ...OK 2 Scroll to highlight the entry you want and press OK or if you ve chosen Helpdesk or BT 118500 press Options 3 View Entry is highlighted press OK to view the number or scroll to highlight Edit Entry and press OK 4 Press Clear to delete a number and use the keypad to enter new numbers Press OK to save Saved will be shown Enter a new service number 1 Press Menu Scroll to and press OK 2 Scroll to...

Page 50: ...p you use its settings and features Answering machine Your BT5510 can digitally record up to 15 minutes of messages You can operate your answering machine from the handset the base see page 57 remotely from any other Touchtone telephone see page 58 Your BT5510 comes with two pre recorded outgoing messages one that allows callers to leave a message and one that simply answers the call And you can r...

Page 51: ...age remember to let your callers know that they won t be able to leave a message Outgoing messages The outgoing message is the message a caller first hears when the answering machine picks up their call There are two pre recorded outgoing messages to choose from see note on the left or you can record your own Recording your own outgoing message 1 Press Menu and scroll to Press OK 2 Scroll to Outgo...

Page 52: ...To delete the message press Delete when it is playing Select male or female outgoing message voice If you want to use the pre recorded outgoing message you can choose either the male or female voice The default setting is female 1 Press Menu and scroll to Press OK 2 Scroll to OGM Voice and press OK 3 Scroll or choose either Female or Male and press OK Saved will be shown Recording a memo 1 Press M...

Page 53: ...e than 6 rings Answer settings Answer mode Choosing which outgoing message you want played to callers 1 Press Menu and scroll to Press OK 2 Scroll to Answer Settings and press OK 3 Answer Mode is highlighted press OK 4 Use or buttons to highlight Answer Record or Answer Only and press OK Saved will be shown and the screen will return to the previous menu Answer delay Setting how soon the answer ma...

Page 54: ...he screen will return to the previous menu Call screening When call screening is turned on and the answer machine takes a call you can listen to the caller leaving a message You can then identify the caller and decide whether to take the call in person Turn call screening on or off 1 Press Menu and scroll to Press OK 2 Scroll to Answer Settings and press OK 3 Scroll to Call Screening and press OK ...

Page 55: ...leaving a message the display shows Screening If you want to talk to the caller press to take the call This will stop the recording if it s started Press to stop screening without talking to the caller New message alert on off 1 Press Menu and scroll to Press OK 2 Scroll to Answer Settings and press OK 3 Scroll to New Msg Alert and press OK 4 Use or buttons to select On or Off and press OK 5 Saved...

Page 56: ...ing the handset 1 Press Menu and scroll to Press OK 2 Play Messages is highlighted Press OK You will hear if you have messages or not if you do they will be played 3 The handset displays the number and name of the caller if available the date and time it was received and whether the message is new not been listened to or old already listened to The message is played automatically During playback y...

Page 57: ...u level Using the answering machine at the base Switching on or off Press The setting will be announced Playing back messages 1 Press New messages are played first During playback Press to delete the current message Press once to repeat the message Press twice to play the previous message Press Skip to play the next message Memory full If the caller s still talking when the memory becomes full the...

Page 58: ...again to delete all old messages Operating the answer machine with Remote access With Remote access you can operate your answering machine from any Touchtone phone even if you forget to turn on your answer machine before you go out Turning remote access on or off 1 Press Menu and scroll to Press OK 2 Scroll to Answer Settings and press OK 3 Scroll to Remote Access and press OK 4 Use or buttons to ...

Page 59: ...y three times the call will end automatically If you forget to switch on your answering machine 1 Call your number from another phone and let it ring After 20 rings the machine will switch on and answer your call 2 Press and enter your system PIN when prompted Play back your messages as shown below in Operating your answering machine remotely If you do not choose to switch your answering machine O...

Page 60: ... BT5510 multiple pack any additional handsets come pre registered to the base If you ve bought an additional handset separately you must register it to your BT5510 base before it can be used Registering an additional handset 1 Press Menu scroll to and press OK 2 Scroll to Handset and press OK 3 Scroll to Register Handset and press OK 4 Use the or buttons to select the base you want and press OK 5 ...

Page 61: ...compatibility i e you may only be able to make and receive calls on the additional handset De register a handset 1 Press Menu scroll to and press OK 2 Scroll to De register and press OK 3 Use the or buttons to select the handset you want to de register and press OK 4 Enter the 4 digit system PIN default 0000 and press OK 5 Display shows De register Press Yes to confirm or No to cancel Call another...

Page 62: ...e other handset answers you can announce the caller 4 Press Switch to switch between the two callers If the other handset doesn t answer press Back to return to your original caller 3 Way conference call You can hold a 3 way conference call between two internal callers and one external caller 1 During your call press Your external caller is put on hold 2 If you have one other handset it will ring ...

Page 63: ...hat the mains power is correctly connected The batteries may need recharging Has there been a power cut If so place the handset back on the base for ten seconds and try again If it still doesn t work disconnect the batteries and mains power for ten minutes then reconnect and try again You have a dial tone but the phone won t dial out If you re connected to a switchboard check whether you need to d...

Page 64: ...the base If the batteries are low place the handset on the base charger to recharge icon not scrolling Try cleaning the charging contacts Check that the mains power is correctly connected You hear the busy tone when you press Make sure the handset is in range of the base Another handset registered to your BT5510 base may be on the line Answering machine doesn t record any messages The memory may b...

Page 65: ...play service from your network provider See page 43 The caller may have withheld their number An exact name number match was not found in your contacts Check that you ve stored the full STD dialling code Can t register a handset to a base You can register up to five handsets to your BT5510 base and you can register your BT5510 handset to up to four bases Check that you ve not exceeded the limits C...

Page 66: ...nterfere with other electrical equipment if it s placed too close We recommend that you place your BT5510 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you re still having problems call us on 0800 218 2182 or go to bt com producthelp General sales enquiries BT Residential lines call 150 BT Business lines call 152 For...

Page 67: ...n Only use the power supply suitable for the BT5510 Using an unauthorised power supply will invalidate your guarantee and may damage the phone The item code for the base mains power supply is 048611 If you ve bought a multiple pack the item code for the charger mains power supply is 048610 Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT5...

Page 68: ...es or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line...

Page 69: ... statutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 63 or contact the BT5510 Helpline on 0800 218 2182 Additional answers to frequently asked questions are available from bt com producthelp In the unlikely event of a defect occurring the helpdesk will issue a Fault Reference Authorisation FRA number and instructions ...

Page 70: ...ies consult your switchboard Service Provider Recall R Recall is used when connected to certain switchboards PBXs and some BT Calling Features or those services available via your network provider The BT5510 supports time break recall but not earth loop recall R TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipm...

Page 71: ......

Page 72: ...land No 1800000 Printed in China Designed by The Art Design Partnership Available in other formats including braille large print or audio CD If you would like a copy please call 0800 218 2182 Calls made from within the UK mainland network are free Mobile and international call costs may vary UK s No 1 Phone Brand based on sales Source GfK RT UK Landline Phone sales Jan 2000 May 2013 BT5510 05 14 I...

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