![background image](http://html.mh-extra.com/html/bt/bt2500/bt2500_quick-setup-and-user-manual_2823979070.webp)
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If you need some help, call us on
0800 145 6789*
or go to
www.bt.com/producthelp
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’t access your messages from another phone
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Have you changed the remote access PIN? See page 47.
Always keep a note of the new PIN in a safe place.
• Has Remote access been turned off? To turn remote access on, see page 48.
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Have you subscribed to a Caller Display service from your network provider?
See page 60.
• The caller may have withheld their number.
• Network may not have the callers number information.
• An exact name/number match was not found in your contacts. Check that you’ve
stored the full STD dialling code.
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’t register a handset to a base
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You can register up to five handsets to your BT2500 base and you can register
your BT2500 handset to up to four bases. Check that you’ve not exceeded the
limits.
• Check that you’ve entered the correct system PIN number (default PIN 0000).
• Check that you’re at least one metre away from other electrical equipment to
avoid interference when registering.