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BT Calling Features

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 

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Call Waiting lets you know if 
another person is trying to call 
you while you’re on another 
call. If a second caller rings, you 
will hear a beep in the handset 
earpiece. If you’ve subscribed 
to Caller Display, the display will 
show the caller’s details as well. 

Reminder call lets you book an 
alarm call. Like an alarm clock, 
except it lets you book an alarm 
call days in advance. Set repeat 
reminders every day or as a 
one-off call to remind you of a 
specific event.
When ‘Set up Reminder call’ is 
selected, you will be prompted 
to enter the time you wish 
to receive the reminder call 
and then press the left option 
key 

. Follow the spoken 

instructions or listen for 
confirmation/status.

Using Call Waiting

1. Select Menu, scroll   to 

Calling

 

Features

 and  

press 

.

2. Scroll   to 

Call

 

Waiting

 and press 

.

3. Press   or   to display either 

Turn

 

on

 

Call 

Waiting

Turn

 

off

 

Call

 

Waiting

 or 

Check

 

Call

 

Waiting

 

and press 

Follow the spoken instructions or listen for 
confirmation/status.

Using Reminder call

1. Select Menu, scroll   to 

Calling

 

Features

 and  

press 

.

2. Press   until 

Reminder

 

Call

 is displayed,  

press 

3. Press   or   to display either: 

Set

 

up

 

Reminder 

Call

Cancel

 

Reminder

 

Call

 or 

Check

 

Reminder

 

Call 

and press 

Follow the spoken instructions or listen for 
confirmation/status.

Summary of Contents for BT2100

Page 1: ...UK s best selling phone brand Quick Set up and User Guide BT2100 Digital Cordless Phone UK s best selling phone brand Quick Set up and User Guide Digital Cordless Phone...

Page 2: ...ocket Connect your phone to the power supply and allow the batteries to charge for 24 hours before connecting the line cord to your telephone socket To make sure you get the best range and reception f...

Page 3: ...ndset Mains power adaptor item code 066270 2 x AAA Ni MH 550 mAh rechargeable batteries already in handset IMPORTANT Only use the mains power adaptors cables and rechargeable batteries supplied in thi...

Page 4: ...the handset and base The strength of the signal depends on where you position the base Putting it as high as possible can help give you the best signal IMPORTANT Don t connect the phone line to a phon...

Page 5: ...the battery charge completely runs out the display will show Batteries flat Please charge You must recharge the handset batteries before you can use the handset If the charge completely runs out the h...

Page 6: ...y time Eventually they ll need replacing For details on how to get replacement batteries call the helpline on 0800 145 6789 3 Once set up is complete your handset will display Please check line cord p...

Page 7: ...the answer in the Help section on page 54 or see our online frequently asked questions at bt com producthelp Alternatively call the Helpline on 0800 145 6789 Calls made from within the UK mainland ne...

Page 8: ...call 18 Receive a call 19 Call Waiting 19 Mute 20 Incoming speech Handsfree volume 20 Handsfree 20 Make a handsfree call 20 Answer a call handsfree 21 Switch to handsfree during a call 21 Redial 21 Vo...

Page 9: ...ler Display 33 Calls list 33 View dial an entry in the Calls list 34 Save a Calls list entry to your contacts34 Delete an entry in the Calls list 35 Delete the entire Calls list 35 Settings Set the ha...

Page 10: ...Using Ringback 47 Using Call Waiting 48 Using Reminder call 48 Using Call Barring 49 Using Anonymous call reject 49 Using additional handsets Register an additional handset 50 De register a handset 5...

Page 11: ...11 Getting to know your phone Base In use Charging light Blue light is on and flashes when phone rings or the handset is in use Find Press to ring all registered handsets helpful for finding a missing...

Page 12: ...n menu mode press to scroll up through the options Contacts Press to access your stored Contacts Talk Handsfree In standby mode press to make and receive calls see page 18 In talk mode press to switch...

Page 13: ...or go back to the previous screen R Recall R Recall for use with some BT Calling Features and when connected to a switchboard PBX End call on or off Press to end a call In standby press and hold to s...

Page 14: ...dsfree speaker on On Eco mode is on The keypad is locked Handset ringer is switched off On alarm is set Flashing alarm time has been reached Off alarm off UnMute Mute Indicates when Mute is on or off...

Page 15: ...you want is displayed press the Left option button 4 Use the or button to scroll through the available sub menu options When the sub menu you want is displayed press the Left option button Select Bac...

Page 16: ...t com producthelp 16 Menu map Do Not Disturb On Off Clock Alarm Alarm Off On Once On Daily Mon to Fri Sat Sun Time and Date Time Format 12 hr 24 hr Speed dial list Speed dial 1 9 Calling Features Chec...

Page 17: ...to Answer Auto End Call Auto join calls First Ring On Off Base Settings Ringing PBX Code Software Version Version Registration Register Handset De register handset Change System PIN Reset Settings Cle...

Page 18: ...d hold until the handset turns on Make an external call 1 Press 2 When you hear the dial tone enter the number Preparatory dialling 1 Enter the number first If you make a mistake select Del by pressin...

Page 19: ...you move back within range Receive a call When you receive a call the phone rings and the display shows Incoming call and If you ve got a caller display service the display shows the caller s number...

Page 20: ...ersation over the loudspeaker During a handsfree call press or to change the volume Mute 1 During a call select Mute by pressing the Right option button The display shows Call muted and your caller ca...

Page 21: ...l to the earpiece press again Redial Telephone numbers that you have called are saved in the Calls list There is not a separate redial list all calls are saved in the Calls list The Calls list holds u...

Page 22: ...registered to the base will be set to Off The handset backlight will not come on when the phone rings and the only tones that the handset will emit are the battery low and out of range warnings Turn...

Page 23: ...ly displayed before returning to the home screen Turn the handset ringer on or off 1 Press and hold for 2 seconds to turn the handset ringer on or off The display will briefly show Ringer on or Ringer...

Page 24: ...will ring and the screen will show Base searching for handsets for up to 2 minutes 2 To stop the ringing press on the base again or press on any handset If you get an incoming call while you re pagin...

Page 25: ...characters and numbers up to 24 digits The handset will come with some special numbers pre stored These will include the BT Helpline BT 118500 All handsets if you have more than two handsets registere...

Page 26: ...our times then scroll through the entries Character map 1 1 2 a b c 2 3 d e f 3 4 g h i 4 5 j k l 5 6 m n o 6 7 p q r s 7 8 t u v 8 9 w x y z 9 0 space 0 Changes text entry mode sentence case upper lo...

Page 27: ...name using to delete characters and use the keypad to enter new ones then press 5 Edit the number using to delete characters and use the keypad to enter new ones then press 6 The display will show Con...

Page 28: ...andset has pre programmed in the memory Delete all contacts 1 From the home screen press The first entry will be displayed Select Options by pressing 2 Press until Delete all contacts is displayed and...

Page 29: ...ayed press If you only have 2 handsets registered to the base The display will show Copying to and the handset name number you are copying to Once the contact has been copied successfully the display...

Page 30: ...to the base The display will show Replace contacts list Press the handset name number you are copying to will be displayed Once the contact has been copied successfully the display will show Copy com...

Page 31: ...h of the Speed dial buttons to Button is pre programmed with 1571 but you can delete this and replace it with an entry of your choice Once a Speed dial entry has been stored you can simply press and h...

Page 32: ...t and select Options by pressing 3 Edit speed dial is displayed press 4 Edit the number by selecting Del to delete digits and then enter the new digits Press to save You will hear a confirmation tone...

Page 33: ...ble to see your caller s number on your handset display provided it s not withheld before you answer a call If your caller s name is stored in your contacts list and it matches the number calling you...

Page 34: ...shown e g 10 new calls You can clear the notification by viewing the calls list on any handset registered to the base The icon will still be presented for missed calls in the calls list so you can dif...

Page 35: ...confirmation tone 5 If youhavemorethanone handsetregisteredto the base thedisplay willshowCopy to all handsets Press ifyou wishtocopy toyour otherhandsets Delete an entry in the Calls list 1 Press th...

Page 36: ...et settings Set the handset ringtone for external or internal calls 1 Select Menu scroll to Settings and press 2 Sounds is displayed press Ringing is displayed press 3 External Ringtone is displayed p...

Page 37: ...s such as Call Waiting or Call Intercept 4 The current external ringtone will play at the current volume Use the or button to increase or decrease the volume or turn the ringer off You will see the vo...

Page 38: ...handset display contrast 1 Select Menu scroll to Settings and press 2 Sounds is displayed press until Display Contrast is displayed and press 3 Press or to select the level you want then press to save...

Page 39: ...ng external call will be displayed visually before the handset s start to ring for the second burst of ringing Choose from 5 base ringtones The default base ringtone is Melody 1 Change the call settin...

Page 40: ...displayed and you will hear a confirmation tone Set a PBX access code 1 Select Menu scroll to Settings and press 2 Sounds is displayed press until Base Settings is displayed and press 3 Press to disp...

Page 41: ...a digit Change the system PIN 1 Select Menu scroll to Settings and press 2 Sounds is displayed press until Change System PIN is displayed and press 3 If the current PIN is 0000 you will be prompted t...

Page 42: ...set Settings is displayed press or press to display Base Settings and then press 4 Reset handset or base settings is displayed press 5 Resetting settings is displayed while the reset takes place Once...

Page 43: ...you will hear a confirmation tone Turn eco mode on or off With eco mode on the handset only uses the transmission power it needs to communicate with the base rather than full transmission power all t...

Page 44: ...then you will need to do so before you can set an alarm The clock will also be displayed on the handset screen in idle mode Set the time format 12 or 24 hour 1 Select Menu scroll to Clock Alarm and p...

Page 45: ...oice 6 You will hear a confirmation tone and the display will briefly show Alarm on and the time you have set Stopping the alarm when it goes off When the alarm goes off the selected melody will play...

Page 46: ...all Barring Anon Call Reject You need to subscribe to the specific BT Calling Feature to be able to use some of these services You might have to pay a fee For more details on BT s Calling Features go...

Page 47: ...ed to dial a busy number over and over again Just dial 5 wait for a confirmation message and hang up Your phone will keep trying the busy number for up to 45 minutes Using Call Diversion Set All Calls...

Page 48: ...p Reminder call is selected you will be prompted to enter the time you wish to receive the reminder call and then press the left option key Follow the spoken instructions or listen for confirmation st...

Page 49: ...blocks calls from withheld or anonymous numbers If a caller withholds their number they won t be able to get through to you Using Call Barring 1 Select Menu scroll to Calling Features and press 2 Pre...

Page 50: ...er the new one see page 51 If you ve bought a BT2100 multiple pack any additional handsets come pre registered to the base However if you purchase an additional handset separately you must register it...

Page 51: ...ther types of handset will only provide limited compatibility i e you may only be able to make and receive calls on the additional handset De register a handset 1 Select Menu scroll to Settings and pr...

Page 52: ...on your display and you will be returned to your external caller Make an internal call between handsets If you have more than one handset registered to the base you can make internal calls between tw...

Page 53: ...ore than 1 registered to your base and 1 external caller Once the 3 way call is in progress other handsets registered to the base can join the call by pressing 1 During a call select Options by pressi...

Page 54: ...heck that the mains power is correctly connected The batteries may need recharging Has there been a power cut If so place the handset back on the base for ten seconds and try again If it still doesn t...

Page 55: ...s are low place the handset on the base charger to recharge You hear the busy tone when you press Make sure the handset is in range of the base Another handset registered to your BT2100 base may be on...

Page 56: ...Have you connected the telephone line correctly Do Not Disturb may be switched on see page 22 Is the base ringer set to off You may have a faulty line or socket Try using another socket or line If you...

Page 57: ...ales enquiries BT Residential lines call 150 BT Business lines call 152 For non BT line customers call 0800 800 150 residential or 0800 800 152 business Additionalhandsetsareavailable topurchasefromth...

Page 58: ...BT2100 Using an unauthorised power supply will invalidate your guarantee and may damage the phone The item code for the base mains power supply is 066270 If you ve bought a multiple pack the item cod...

Page 59: ...nditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm How to recycle your equip...

Page 60: ...tatutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 54 or contact the BT2100 Helpline on 0800 145 6789 Additional answer...

Page 61: ...switchboard Service Provider Recall R Recall is used when connected to certain switchboards PBXs and some BT Calling Features or those services available via your network provider The BT2100 supports...

Page 62: ...000 Printed in China Designed by The Art Design Partnership Available in other formats including braille large print or audio CD If you would like a copy please call 0800 145 6789 UK s No 1 Phone Bran...

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