23
BT Decor 310 ~ Issue 2 ~ 1st Edition ~ 27th August ’03 ~ 5598
General information
Guarantee
Your BT Decor 310 is guaranteed for a
period of 12 months from the date of
purchase.
Subject to the terms listed below the
guarantee will provide for the repair of,
or at BT’s or its agent’s discretion the
option to replace the BT Decor 310, or
any component thereof, which is
identified as faulty or below standard, or
fails as a result of inferior workmanship
or materials. Products over 28 days old
from the date of purchase may be
replaced with a refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply to
defects that occur within the 12 month
guarantee period.
• Proof of purchase is provided.
• The equipment is returned to the
point of purchase.
• This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or any
attempt at adjustment or repair other
than by approved agents.
• This guarantee does not affect your
statutory rights.
Within the 12 month guarantee
period:
If you experience difficulty using this
product, prior to returning your
product, please read the ‘Help’ section
on page 22. In the unlikely event of a
defect occurring, please return the
product, with the receipt, to the place of
purchase.
Outside of the 12 month guarantee
period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone
network. We recommend that you
contact BT’s approved repair agent,
TecLogic on
01672 564444
or a local
qualified repairer.
