14
BT Freestyle Alarm Clock/Radio ~ Issue 4 ~ 2nd Edition ~ 22nd July’03 ~ 5563
General Information
Guarantee
Your Freestyle Alarm Clock Radio is
guaranteed for a period of 12 months from the
date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its
agent’s discretion the option to replace the
BT Freestyle Alarm Clock Radio, or any
component thereof, (other than batteries),
which is identified as faulty or below standard,
or as a result of inferior workmanship of
materials. Products over 28 days old from the
date of purchase may be replaced with a
refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent
as instructed.
• This guarantee does not cover any faults or
defects caused by accidents, misuse, fair
wear and tear, neglect, tampering with the
equipment, or any attempt at adjustment or
repair other than through approved agents.
• This guarantee does not affect your
statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product,
prior to returning your product, please contact
the BT Freestyle Helpline for assistance
0870 240 3962
, Mon-Fri, 9.00am to 5.30pm,
Sat, 9.00am to 2.00pm or email
Outside of the 12 month guarantee period
If your product needs repair after the
guarantee period has ended, the repair must
meet the approval requirements for connection
to the telephone network. We recommend that
you call the Helpline on
0870 240 3962
and ask for details of our recommended repair
agents.
Conditions of Use
For the conditions of use for BT’s products
and services, please refer to
BT.com
.
