Troubleshooting
Problem
Items to check
There is no response
from the unit
I cannot hear any dial
tone or my caller
speaking to me
My caller cannot hear
me at all or cannot
hear me very well
I hear my voice too
loud and there is a
squealing sound
When using with my
computer, the sound
is too loud even
though the volume is
set at minimum
• Check if battery power is low and replace all batteries
if required
• Check if the batteries are inserted correctly
• Make sure the on/off is switched to on
• Check if the configuration switch is properly selected
• Check that the volume control and mute button are
adjusted properly
• Check that the headset/handset and the cable
connecting the BT Accord 30 to the telephone are
properly connected
• Check if the
telephone/computer switch (8)
is set
to ‘telephone’
• Re-check your configuration settings (pages 4-5). Try
other positions until you can hear a dial tone.
• Make sure the mute button is not pressed down
• Use the screwdriver to see if the
microphone
sensitivity (6)
is set too low
• Try to select the proper settings with the configuration
switch
• Use the screwdriver to see if the
microphone
sensitivity (6)
is set too high
• Take a look at the connection on your computer where
the cables connect with the BT Accord 30 amplifier.
There should be 3 jacks (line in, line out, and speaker)
• Make sure the line out cable from the amplifier is
connected to the line in jack of the computer
• Make sure that the line in cable from the amplifier is
connected to the line out jack of the computer and
NOT
the speaker jack
11
10
Information!
For your safety we advise that you keep this headset and its components away
from any liquids. Do not attempt to effect repairs yourself; seek qualified advice.
Only use an approved mains adaptor as damage may occur if an incorrect adaptor
is used. Always operate at a safe volume level to protect your hearing. Take a
break after using the headset for any length of time.
Specifications
Standard operating voltage
3V DC
Operating Current (Max)
9 mA
Standby Current
200 µA
Standby Mode Activation
2 ~ 3 min. without signal
Amplifier Gain
- Speaker
13 dB (Max)
- Microphone
30 dB (Max)
Battery
2 x “AA”
Adapter DC input
6V ~ 9V DC
Adapter not included
Standards Approval
A copy of the Declaration of Conformity for this product can be found at
www.easidirect.co.uk
BT Accord 30 manual pdm 15/6/04 5:38 pm Page 10
