Trouble shooting
1
If you have problems such as a high pitched whine or crackling noise while
you use the headset you may need to change the settings on the
configuration switch for the headset to work properly with your
telephone/telephone system.
To do this open the top cover of the configuration switch. There are two
selector switches marked 1, 2, 3, 4 and A, B, C (No’s
3
and
5
on diagram 1).
These selectors create twelve possible settings for maximum compatibility. Try
each setting one by one (for example, A+1, A+2, then A+3) until you can
hear a clear dial tone through the headset. If more than one setting gives a
dial tone then choose the clearest setting.
2
If your caller is unable to hear you, check that your mute button is not
pressed.
3
If you cannot use the handset check you do not have the headset selected
and that you have the handset and headset connected into the correct
sockets.
Note: Factory Default. The factory default settings for the BT Accord configuration box is B+4.
This works for the majority of telephones.
Information!
For your safety we advise that you keep this headset and its components away
from any liquids. Do not attempt to effect repairs yourself; seek qualified advice.
Always operate at a safe volume level to protect your hearing. Take a break after
using the headset for any length of time.
BT Accord Helpline
If after following these instructions and carefully checking the settings you require
assistance with your BT Accord headset please call 0871 200 2276 between
9.00am and 5.30pm Monday to Friday (except public holidays). Calls are charged
at national rate.
A copy of the Declaration of Conformity for this product can be found at
www.easidirect.co.uk
First edition. June 2004.
BT Accord 10 + 20 manual pdm 15/6/04 5:36 pm Page 4
