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BT 4000 Classic Quick Setup And User Manual Download Page 9

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 

If you cannot find the answer 
to your problem in this user 
guide, then please call our free 
Helpline on 0800 145 6789*. 
Our dedicated advisors are 
more likely to be able to help 
you than the retailer where you 
made your purchase.

Quick set-up guide

9

ii) To block calls by a specific number, press 

 to 

display 

By

 

number

 and press 

OK

. You will enter the 

block calls list, select 

Add

 and enter the number you 

want to block (or you can select 

Options

 and select 

a number from the phonebook or calls list) and 
select 

Save

.

For more information on Call control settings,  
go to page 26.

5

  Help

Most problems can be fixed with a few simple
checks, you may find the answer in the Help
section on page 54 or see our online frequently
asked questions at bt.com/producthelp
Alternatively, call the Helpline on 0800 145 6789*

*  Calls made from within the UK mainland network are free. Mobile and 

international call costs may vary.

For more information and 
general advice on handling 
unwanted calls please go to 
bt.com/unwantedcalls

1662 BT4000 UG [3].indd   9

09/04/2013   15:03

Summary of Contents for 4000 Classic

Page 1: ...Designed to block nuisance calls Quick Set up and User Guide BT4000 Big Button Cordless Phone 1662 BT4000 UG 3 indd 1 09 04 2013 15 03 ...

Page 2: ... to charge for 24 hours before connecting the line cord to your telephone socket To make sure you get the best range and reception from your handset avoid interference by placing the base unit away from large metal objects such as fridge freezers and microwave ovens or electronic products such as computers and TVs Inductive coupler The BT4000 has an in built inductive coupler for use with digital ...

Page 3: ...Mains power adaptor item code 066270 2 x AAA Ni MH 550 mAh rechargeable batteries already in handset Important Only use the mains power adaptors cables and rechargeable batteries supplied in this box or this product might not work Any replacement rechargeable batteries must be of the same type BT accepts no responsibility for damage caused to your BT4000 if you use any other type of batteries Cont...

Page 4: ...n the handset and base The strength of the signal depends on where you position the base Putting it as high as possible can help give you the best signal IMPORTANT Don t connect the phone line to a phone socket until the handset is fully charged The base station should be plugged into the mains power socket all the time 1 Plug the mains power adaptor into the base 2 Plug the other end of the power...

Page 5: ... the handset batteries before you can use the handset If the charge completely runs out the handset will switch off Place the handset on the base or charger to charge Quick set up guide 5 2 Activate the batteries and follow the Set up wizard 1 Activate the batteries by pulling the plastic tab away from the back of the handset Rechargeable batteries already fitted Remove this tab and charge batteri...

Page 6: ...ich will reduce the talk and standby time Eventually they ll need replacing For details on how to get replacement batteries call the helpline on 0800 145 6789 3 Once set up is complete your handset will display Please check line cord place the handset on the base to charge until step 4 4 After 24 hours plug the phone line cord into the phone wall socket Important Charge the handset batteries for 2...

Page 7: ...n the battery compartment cover and ease out the batteries 3 Go Your BT4000 is now ready for you to use For instructions on making a call go to page 21 For help personalising your phone s settings go to page 38 Quick set up guide 7 Using your BT4000 on a broadband line If so you need to fit an ADSL microfilter between the phone line cord and the phone socket You can get BT ADSL microfilters from b...

Page 8: ...from specific numbers to help prevent nuisance calls You can store up to 10 specific blocked numbers Calls from numbers stored in your blocked calls list cannot leave a message on your answer machine but calls blocked by call type can 1 Select Menu scroll to Call control and press OK 2 Press until Block calls is displayed and press OK You now have 2 choices i To block calls by type when By call ty...

Page 9: ...r the number you want to block or you can select Options and select a number from the phonebook or calls list and select Save For more information on Call control settings go to page 26 5 Help Most problems can be fixed with a few simple checks you may find the answer in the Help section on page 54 or see our online frequently asked questions at bt com producthelp Alternatively call the Helpline o...

Page 10: ...nal call 21 Preparatory dialling 21 End a call 21 Receive a call 21 Call Waiting 22 Mute 22 Incoming speech Handsfree volume 23 Amplify 23 Make a handsfree call 23 Answer a call handsfree 24 Switch to handsfree during a call 24 Redial 24 Voicemail 1571 24 Keypad lock 25 Turn the handset ringer on or off 25 Finding handset Paging 25 Call control settings Set up Do not disturb 26 Block nuisance call...

Page 11: ...and the Calls list Caller Display 34 Calls list 34 Missed call notification 35 View and access options in the Calls list 35 Save a Calls list entry to your contacts 36 Delete an entry in or the entire Calls list 36 Settings Set the handset ringtone for external or internal calls 38 Set the handset ringer volume 38 Adjust the handset ringer tone 39 Turn the handset tones on or off 39 Change the han...

Page 12: ... the time and date 44 Set an alarm 45 Stopping the alarm when it goes off 45 BT Calling Features Pre stored numbers in the Calling Features menu 46 Using Call Diversion 46 Cancel Ringback 47 Using Call Waiting 47 Using Reminder call 48 Using Call barring 48 Using Anonymous call reject 49 Using additional handsets Register an additional handset 50 De register a handset 51 Make an internal call betw...

Page 13: ...this guide 13 General information Safety information 58 Cleaning 59 Environmental 59 How to recycle your equipment 59 Guarantee 60 Technical information 61 Connecting to a switchboard 61 Recall R 61 R TTE 61 Declaration of Conformance 61 1662 BT4000 UG 3 indd 13 09 04 2013 15 03 ...

Page 14: ...he incoming speech volume In menu mode press to scroll up through the options Handsfree In idle mode press to make or receive calls handsfree see page 23 Talk In idle mode press to make and receive calls see page 21 Calls Down From home screen press to open and scroll through the Calls list see page 35 In talk mode press to decrease the incoming speech volume In menu mode press to scroll down thro...

Page 15: ... go back to the previous screen Amplify on side of handset During a call press to boost the incoming speech volume Phonebook In idle mode press to access your stored Contacts End call on or off Press to end a call In idle mode press and hold to switch the handset on or off see page 21 In menu mode press to return to home screen 2 9 Speed dial From home screen press and hold buttons 2 9 to dial a s...

Page 16: ... frame flashes when battery needs recharging UnMute Mute Indicates when Mute is on or off The keypad is locked Handset ringer is switched off Handset display icons Handset name For full details of who has called you please make sure you have subscribed to Caller Display from your network provider Time Indicates the number of new missed calls received 1662 BT4000 UG 3 indd 16 09 04 2013 15 03 ...

Page 17: ...ect OK by pressing the Left option button 4 Use the or button to scroll through the available sub menu options When the sub menu you want is displayed select OK by pressing the Left option button Select the Back option if you want to return to the previous screen To exit a menu and return to the home screen press If no buttons are pressed for 30 seconds the handset returns to the home screen autom...

Page 18: ...Time date Set time and Set Date Time format 12 Hours or 24 Hours Speed Dial List 1 1571 2 9 Empty Options or Add CallingFeatures Call diversion Divert all calls Divert when busy Divert if unanswered Set up diversion Cancel diversion Check diversion Cancel Ringback Call waiting Turn On Turn Off Check Reminder call Set up reminder Cancel reminder Check reminder Call barring Set up barring Cancel bar...

Page 19: ...uto end call Auto join calls First ring On or Off Base settings Ringing Ringtone Melody 1 5 Ringing volume Ringing Off or Level 1 5 PBX code Software version Registration Register handset Deregister HS Change system PIN Reset Handset settings Base settings Delete user data Contacts menu Accessed by pressing the button then Options Add contact Edit contact Assign ringtone Delete contact Memory stat...

Page 20: ... missing handset see page 25 Also used during the registration process see page 50 Charging Power Inuse Phone Power In use light On when there is power to the base Flashes when the line is in use or registration is taking place Red charging light Battery charging light On when the handset is in the base charging 1662 BT4000 UG 3 indd 20 09 04 2013 15 03 ...

Page 21: ...et on 1 Press and hold until the handset turns on Make an external call 1 Press 2 When you hear the dial tone enter the number Preparatory dialling 1 Enter the number first If you make a mistake select Clear by pressing the Right option button to delete the last digit 2 Press to dial End a call 1 Press Receive a call When you receive a call the phone rings and the display shows Incoming call If yo...

Page 22: ...ot a call waiting service and it is switched on your phone will alert you to a second incoming call if you re already engaged on an external call Toswitchyourcallwaitingserviceonoroff seepage47 1 You ll hear the call waiting tone and if you also have caller display the display will show the number of the caller or the name if it matches an entry in your contacts 2 Select Switch by pressing the Lef...

Page 23: ...lume The first press will present the Call volume screen so you can see the current volume level Subsequent presses will change the volume you will hear the volume level with each press Amplify During a call you can boost the incoming speech volume by pressing the Amplify button on the side of the handset To turn off press the button again The volume will only be boosted during the call once the c...

Page 24: ...e numbers that you have called are saved in the Calls list There is not a separate redial list all calls are saved in the Calls list The Calls list holds up to 50 incoming missed and answered calls and 30 outgoing calls To redial a number see View and access options in the Calls list on page 35 You can also save a number you ve called to your contacts delete a number you ve called or delete all nu...

Page 25: ... returning to idle Turn the handset ringer on or off 1 Press and hold for 2 seconds to turn the handset ringer on or off The display will briefly show Ringer on or off before reverting to the idle screen with the icon displayed if the ringer has been turned off Find handset Paging You can ring a handset to help find it 1 Press on the base All handsets registered to the base will ring and the scree...

Page 26: ...machine but calls blocked by call type can 1 Select Menu scroll to Call control and select OK 2 Press to display Block calls and press OK Call control settings When set to On the base and handset ringer volumes on all handsets registered to the base will be set to Off The handset backlight will not come on when the phone rings and the only tones that the handset will emit are the battery low and o...

Page 27: ...Charges may apply You now have 2 choices i To block calls by type when By call type is displayed press OK You can now select which types of call you want Allowed or Blocked by using or to display the call type Int l calls Withheld numbers No Caller ID and Payphone pressing OK then using or to display Allowed or Blocked and pressing OK to save ii To block calls by a specific number press to display...

Page 28: ...press and hold in the place where you want the recall You can store up to 100 entries in your list of phonebook contacts Contact entries will automatically be copied to any other handsets you have registered to the base Any change made on one handset will be updated on all other handsets The handset will come with some special numbers pre stored These will include Your BT Product Helpline BT 11850...

Page 29: ...ave saved so the ringtone will play when that contact calls you 1 From the home screen press Press or to display the contact you want to assign a specific ringtone to and then select Options 2 Press until Assign ringtone is displayed and press OK 3 Press or to scroll through and listen to the available ringtones Normal Melody 1 15 and press OK to select the one you want Ringtone save will be displ...

Page 30: ...r to scroll through and view the entries 3 To dial an entry press when the entry is displayed Edit a contact 1 From the home screen press 2 Press or to scroll to the entry you want to edit and select Options 3 Press to display Edit contact and press OK 4 Edit the name by pressing Clear to delete characters and use the keypad to enter new ones Then press Next to display the number and edit if neces...

Page 31: ... then select Options 2 Press until Del all contacts is displayed and press OK 3 Delete from all h sets will be displayed press Yes to confirm All contacts deleted will be displayed View the contact memory status 1 From the home screen press then select Options 2 Press until Memory status is is displayed and press OK 3 The display will show how many contacts have been saved and the maximum number t...

Page 32: ... 9 and select Save The display will show Saved as speed dial x x being the Speed dial button Dial a Speed dial entry 1 Either press and hold the Speed dial button to under which the entry you want to dial is stored Or Select Menu scroll to display Speed Dial List and press OK Scroll to display the entry you want then press The number will be dialled automatically You can allocate a name and number...

Page 33: ... press OK 4 Edit the number by selecting Clear to delete digits and then enter any new digits Select Save Saved as speed dial x will be displayed Delete a Speed dial entry 1 Select Menu scroll to display Speed Dial List and press OK 2 Press or to display the entry you want to delete and select Options 3 Scroll to display Delete speed dial and press OK 4 Are you sure is displayed select Yes Speed d...

Page 34: ...lay service you ll be able to see your caller s number on your handset display provided it s not withheld before you answer a call If your caller s name is stored in your contacts list and it matches the number calling you ll see the caller s name instead If you haven t subscribed to a Caller Display service Incoming call will be displayed when you receive a call If you receive a call from a numbe...

Page 35: ...ls list can hold numbers up to 24 digits and names up to 14 characters Missed call notification If an incoming call has been missed i e not answered the handset display will indicate this with the message 1 new call You can clear the notification by viewing the calls list on any handset registered to the base The Missed notification will still be presented on the top line of the display for missed...

Page 36: ...ave Save a Calls list entry to your contacts 1 Press then press or to display the entry you want and select Options 2 Save number is displayed or press to display Save number if needed press OK 3 Enter the contact name and press Next 4 The number will be displayed edit if necessary by selecting Clear to delete digits and enter any new ones Select Save to save the entry Delete an entry in or the en...

Page 37: ...is synchronised across all handsets Therefore if you delete a calls list entry on one handset it will be deleted on all handsets 2 Press to display either Delete call or Delete all calls and press OK Call deleted will be displayed if you have deleted one entry if you chose to delete all then you will need to confirm by selecting Yes 1662 BT4000 UG 3 indd 37 09 04 2013 15 03 ...

Page 38: ...et ringtone for external or internal calls 1 Select Menu scroll to display Settings and press OK 2 Sounds is displayed press OK Ringing is displayed press OK 3 Press or to display either External ringtone or Internal ringtone and press OK 4 Press or to display and listen to the melodies and press OK to select your choice Saved will be displayed Set the handset ringer volume 1 Select Menu scroll to...

Page 39: ...ntrast levels to choose from The default setting is Level 3 Adjust the handset ringer tone 1 Select Menu scroll to display Settings and press OK 2 Sounds is displayed press OK Press to display Tone adjustment and press OK 3 Press or to display either Standard Increase treble or Increase bass and press OK Saved is displayed Turn the handset tones on or off 1 Select Menu scroll to display Settings a...

Page 40: ...elect the level you want then select OK Turn the screensaver on or off 1 Select Menu scroll to display Settings and press OK 2 Press to display Display and press OK 3 Press to display Screen saver and press OK 4 Press or to display On or Off and press OK to save Change the handset name 1 Select Menu scroll to display Settings and press OK 2 Press to display Handset name and press OK 3 Edit the nam...

Page 41: ...Auto join calls or First ring and press OK 4 Press or todisplayOnorOffandpressOKtosave Base settings Set the base ringtone melody Choosefrom5baseringtones Thedefault isMelody 1 1 Select Menu scroll to display Settings and press OK 2 Press to display Base settings and press OK 3 Ringing is displayed press OK 4 Ringtone is displayed press OK Press or to display and listen to the melodies and press O...

Page 42: ...ter an access code e g 9 before each number is dialled Your BT4000 can store an access code which is automatically dialled before each number Set a PBX access code 1 Select Menu scroll to display Settings and press OK 2 Press to display Base settings and press OK 3 Press to display PBX code and press OK 4 Enter the number you want maximum of 4 digits and select Save Change the system PIN 1 Select ...

Page 43: ...isplay Reset and press OK 3 Handset settings is displayed press OK or press to display Base settings and then press OK 4 Handset settings or Base settings is displayed select Yes 5 Resettings settings is displayed while the reset takes place Once finished Handset or Base settings reset is displayed Delete the handset and base user data 1 Select Menu scroll to display Settings and press OK 2 Press ...

Page 44: ... a Caller Display service the time and month will be set when you receive your first call but you will still need to set the year Set the time format 12 or 24 hour 1 Select Menu scroll to display Clock Alarm and press OK 2 Press to display Time format and press OK 3 Press or to display either 12 Hours or 24 Hours and press OK Saved is displayed Set the time and date 1 Select Menu scroll to display...

Page 45: ...larm frequency you want Off On once On daily Monday to Friday or Saturday Sunday then press OK 4 Enter the alarm time and select Save Press or to select the alarm melody and press OK Alarm on time is displayed Stopping the alarm when it goes off When the alarm goes off the selected melody will play at an ascending volume the handset backlight will flash and the display will show the alarm time The...

Page 46: ...ly calls that are not answered You can easily access a number of BT Calling Features using the Calling Features menu Pre stored numbers in the Calling Features menu Call Diversion Reminder call Ringback Anonymous Call Reject Call Waiting Using Call Diversion set up cancel or check status 1 Select Menu scroll to display Calling Features and press OK 2 Call Diversion is displayed press OK 3 Press or...

Page 47: ...n the handset earpiece If you ve subscribed to Caller Display the display will show the caller s details as well Cancel Ringback 1 Select Menu scroll to display Calling Features and press OK 2 Press display Cancel Ringback and press OK 3 The service will be called and the display will show Cancelling Follow the spoken instructions or listen for confirmation status Using Call Waiting 1 Select Menu ...

Page 48: ...until Reminder Call displayed press OK 3 Press or to display either Set up reminder Cancel reminder or Check reminder and press OK The service will be called Follow the spoken instructions or listen for confirmation status Using call barring 1 Select Menu scroll to display Calling Features and press OK 2 Press until Call barring is displayed and press OK 3 Press or to display either Set up barring...

Page 49: ...For more information and general advice on handling unwanted calls please go to bt com unwantedcalls Using Anonymous Call Reject 1 Select Menu scroll to display Calling Features and press OK 2 Press until Anony call Reject is displayed press OK 3 Press or to display either Turn on Turn off or Check and press OK The service will be called Follow the spoken instructions or listen for confirmation st...

Page 50: ...other handset before you can register the new one If you ve bought a BT4000 multiple pack any additional handsets come pre registered to the base However if you purchase an additional handset separately you must register it to your BT4000 base before it can be used Register an additional handset 1 Select Menu scroll to display Settings and press OK 2 Press to display Registration and press OK 3 Re...

Page 51: ...hat registering other types of handset will only provide limited compatibility i e you may only be able to make and receive calls on the additional handset De register a handset 1 Select Menu scroll to display Settings and press OK 2 Press to display Registration and press OK 3 Press to display Deregister HS and press OK 4 Press or to display the handset you wish to de register and press OK 5 If t...

Page 52: ...y and you will be returned to your external caller Make an internal call between handsets If you have more than one handset registered to the base you can make internal calls between two handsets 1 Press then press to scroll through and display the handset you want to call then press 2 The receiving handset will ring and your handset name will be presented on the screen To answer they need to pres...

Page 53: ...etween 2 internal handsets and 1 external caller Once the 3 way call is in progress other handsets registered to the base can join the call by pressing 1 During a call select Options Multi call is displayed press OK 2 Either enter the number you want to call or press and scroll to the number you want or the internal handset you want and then press to call When the second call is answered the first...

Page 54: ...harging Check that product call barring is not active see page 48 Has there been a power cut If so place the handset back on the base for ten seconds and try again If it still doesn t work disconnect the batteries and mains power for ten minutes then reconnect and try again You have a dial tone but the phone won t dial out If you re connected to a switchboard check whether you need to dial an acce...

Page 55: ...handset on the base charger to recharge You hear the busy tone when you press Make sure the handset is in range of the base Another handset registered to your BT4000 base may be on the line and Auto Join is switched off please see page 40 No Caller Display number name displayed Have you subscribed to a Caller Display service from your network provider See page 34 The caller may have withheld their...

Page 56: ...Check that you re at least one metre away from other electrical equipment to avoid interference when registering Base unit does not ring but the lights are on Have you connected the telephone line correctly Do Not Disturb may be switched on see page 26 Block nuisance calls may be switched on see page 26 Is the base ringer set to off You may have a faulty line or socket Try using another socket or ...

Page 57: ...al appliances or metal obstructions to avoid any risk of interference Customer Helpline If you re still having problems call us on 0800 145 6789 or go to bt com producthelp General sales enquiries BT Residential lines call 150 BT Business lines call 152 For non BT line customers call 0800 800 150 residential or 0800 800 152 business Additional handsets available to purchase from the Helpdesk on 08...

Page 58: ...uthorised power supply will invalidate your guarantee and may damage the phone The item code for the base mains power supply is 066270 If you ve bought a multiple pack the item code for the charger mains power supply is 066270 Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT4000 Helpline on 0800 145 6789 Don t open the handset except to r...

Page 59: ...ubmerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm How to recycle your equipment The symbol shown here a...

Page 60: ...in the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 54 or contact the BT4000 Helpline on 0800 145 6789 Additional answers to frequently asked questions are available from bt com producthelp In the unlikely event of a defect occurring the helpdesk will issue a Fault Reference Authorisation FRA number and instructions for replacement or rep...

Page 61: ...itchboard Service Provider Recall R Recall is used when connected to certain switchboards PBXs and some BT Calling Features or those services available via your network provider The BT4000 supports time break recall but not earth loop recall R TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with t...

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Page 64: ...tered in England No 1800000 Printed in China Designed by The Art Design Partnership Available in other formats including braille large print or audio CD If you would like a copy please call 0800 145 6789 Calls made from within the UK mainland network are free Mobile and international call costs may vary BT4000 04 13 Issue 1 For a Better Future We re always looking to make our products last longer ...

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