Fault diagnosis
2016-03-10 / DIS 184_58300000140186_ara_en_k
Copyright by BSH Hausgeräte GmbH
Page 56 of 181
4.4
Other faults (surface defects, cracks, breaks)
Fault
Possible cause
Troubleshooting
Rails discoloured after pyrolysis
During cleaning with pyrolysis, a rail was
used which was
not
resistant to pyrolysis.
-
Pyrolysis-resistant rails always have a plasma coating (transparent glass layer).
-
This is also easily noticeable after pyrolysis thanks to its rainbow lustre.
-
No warranty!
► Advise customer:
After pyrolytic cleaning, some discolouration may remain on pull-out rails which are
not pyrolysis-resistant. This does not affect their function.
Baking tray/universal pan do not fit on
the rails
Not a fault.
► Advise customer:
The holes on the reverse of the baking tray are not intended for hooking it into the
rails.
The holes are only required for suspending the tray during the enamelling process.
Accessories such as baking trays, universal pans or wire racks are only supposed
to be placed onto the rails between the end stop studs at the front and rear.
Control panel and/or door askew
Not a fault. Current state of technology.
-
"Perfect installation" is not a product characteristic.
-
Appliances correspond to current state of technology.
-
Deviations in terms of the tolerances are possible.
-
Deviations may occur in the control panel and door (vertical/horizontal).
-
Lateral displacement between the control panel, decorative strips and the door is
possible.
-
Exhaust gap may be too narrow or too wide.
-
There is always a slight depression of the door at the lower pivoting point.
-
For appliances
without
a microwave, only the exhaust gap can be adjusted (with
clip).
-
For appliances
with
a microwave, the door can be adjusted using the adjusting
mandrels.
►
Check the alignment of the panel with the door. (Page 61)
Difference in display colour/brightness
Not a fault.
► Advise customer:
Depending on the viewing angle, the colours or brightness of displays are
perceived differently.
Difference in colour of microwave/oven
turning handle
Production-related colour tolerances.
-
The production-related colour tolerances of the microwave turning handle have
been minimised.
► Replace the microwave turning handle.