Troubleshooting
18
3
I cannot complete the Wi-Fi Direct network setup configuration.
Question
Solution
Are your security settings
(SSID/password) correct?
Reconfirm the SSID and password.
If you are using your machine as a G/O (Group Owner) in manual configuration,
the SSID and password are displayed on the machine's control panel during the
configuration procedure.
If you are using your mobile device as a G/O (Group Owner) in manual
configuration, the SSID and password are displayed on the mobile device's
screen during the configuration procedure.
For information on what the SSID name is, see
Is your Brother machine
placed too far from your
mobile device?
Move your Brother machine within about 3.3 feet (1 meter) from the mobile device
when you configure the Wi-Fi Direct network settings.
Are there any obstructions
(walls or furniture, for
example) between your
machine and the mobile
device?
Move your Brother machine to an obstruction-free area.
Is there a wireless computer,
Bluetooth supported device,
microwave oven or digital
cordless phone near the
Brother machine or the mobile
device?
Move other devices away from the Brother machine or the mobile device.
I have checked and tried all of
the above, but still cannot
complete the Wi-Fi Direct
configuration. Is there
anything else I can do?
Turn your Brother machine Off and back On. Then try and configure the Wi-Fi
Direct settings again.
If you are using your Brother machine as a client, confirm how many devices
are allowed in the current Wi-Fi Direct network and then check how many
devices are connected.
I want to check my network devices are working correctly.
Question
Solution
Are your Brother machine and
mobile device turned on?
Make sure you have confirmed all instructions in
Where can I find my Brother
machine's network settings,
such as IP address?
Print the Network Configuration Report
uu
Network User's Guide:
Printing the
Network Configuration Report
.