Brother TD-4650TNWB User Manual Download

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6. LCD Overview ....................................................................................................... 33

6.1 Access the Main Menu ........................................................................................... 33

6.2 Main Menu Overview .............................................................................................. 34

6.3 Setting Menu ........................................................................................................... 35

6.3.1 FBPL Settings ........................................................................................... 35

6.3.2 ZPL2 Settings ............................................................................................ 37

6.4 Sensor Settings ....................................................................................................... 39

6.5 Interface Settings .................................................................................................... 40

6.5.1 Serial Communication Settings ................................................................. 41

6.5.2 Ethernet Settings ....................................................................................... 41

6.5.3 Wi-Fi Settings ............................................................................................ 42

6.5.4 Bluetooth Settings ..................................................................................... 43

6.5.5 RFID (Radio Frequency Identification) Settings ........................................ 44

6.6 Advanced Settings .................................................................................................. 50

6.7 File Manager ........................................................................................................... 51

6.8 Diagnostic Functions ............................................................................................... 52

7. Brother Printer Management Tool (BPM) .............................................................. 53

7.1 Start the BPM .......................................................................................................... 53

7.2 Auto-Calibrating the Media Sensor using the BPM ................................................ 54

8. Setting up the RFID ............................................................................................... 55

8.1 Introduction.............................................................................................................. 55

8.2 RFID Calibration (available for TD-4650TNWBR and TD-4750TNWBR only) ..... 56

8.2.1 Select the Antenna Position ...................................................................... 56

8.2.2 RFID Calibration Procedure ...................................................................... 56

9. Product Specifications ........................................................................................... 59

10. Troubleshooting .................................................................................................. 62

10.1 Common Problems ............................................................................................... 62

10.2 RFID Error Messages ........................................................................................... 65

11. Maintenance........................................................................................................ 67

Summary of Contents for TD-4650TNWB

Page 1: ... Guide TD 4420TN 4520TN TD 4650TNWB 4650TNWBR TD 4750TNWB 4750TNWBR User s Guide English User s Guide TD 4650TNWB 4650TNWBR TD 4750TNWB 4750TNWBR 2020 Brother Industries Ltd All rights reserved Version 01 ENG ...

Page 2: ...written permission of the company Trademarks The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by Brother Industries Ltd is under license Wi Fi is a registered trademark of Wi Fi Alliance CG Triumvirate is a trademark of Agfa Corporation CG Triumvirate Bold Condensed font is under license from the Monotype Corporation All other tra...

Page 3: ... Module Dealers only 16 3 2 4 Install the Label Roll When Using the Label Peeler Dealers only 18 4 Printing 21 4 1 Printer Driver Installation 21 4 1 1 USB Connection Windows Mac Linux 21 4 1 2 Bluetooth Connection Windows 22 4 1 3 Wi Fi Network Connection Windows 22 4 1 4 Wired Network Connection Windows 23 4 2 Creating and Printing Labels Using BarTender 24 5 Operation 26 5 1 Power on Utilities ...

Page 4: ...ency Identification Settings 44 6 6 Advanced Settings 50 6 7 File Manager 51 6 8 Diagnostic Functions 52 7 Brother Printer Management Tool BPM 53 7 1 Start the BPM 53 7 2 Auto Calibrating the Media Sensor using the BPM 54 8 Setting up the RFID 55 8 1 Introduction 55 8 2 RFID Calibration available for TD 4650TNWBR and TD 4750TNWBR only 56 8 2 1 Select the Antenna Position 56 8 2 2 RFID Calibration ...

Page 5: ...igh performance high quality built in Monotype Imaging TrueType font engine with the CG Triumvirate Bold Condensed smooth scalable font It also provides a choice of eight different sizes of the alphanumeric bitmap font The printer s flexible firmware design allows users to download additional TrueType fonts from a computer to print custom labels It also supports most of the standard barcode format...

Page 6: ... must ship the printer The components included in the box 1 Printer Unit 2 1 25 4 mm Ribbon Paper Core 3 Two 1 25 4 mm Ribbon Spindles 4 Power Cord 5 External Universal Switching Power Supply 6 USB Cable If any components are missing contact the product manufacturer s customer service or your local dealer 1 2 3 4 5 6 ...

Page 7: ...w 1 LED Indicator 2 LCD 3 Feed Pause Button controls the icon on the right side of the LCD 4 Roll Compartment Cover Open Tab 5 Label Output Slot 6 Navigation Buttons 7 Menu Button controls the icon on the left side of the LCD 1 2 5 3 4 7 6 ...

Page 8: ...y Spindle 11 Media Guide Tips 5 Roll Guides 12 Black Mark Sensor 6 Platen Roller 13 RFID Antenna Slider TD 4650TNWBR and TD 4750TNWBR only 7 Ribbon Rewind Hub WARNING DO NOT touch rotating parts There is a risk of injury if your finger is caught in the rotating gear Turn off the product before touching any metal parts 1 4 5 2 3 6 10 12 13 7 8 11 9 ...

Page 9: ...5 2 2 3 Rear View 1 Power Switch 2 Power Port 3 USB Port USB 2 0 Hi Speed mode 4 USB Host Port 5 RS 232 Serial Port 6 Ethernet Port Note For more information see 9 Product Specifications 1 2 3 6 5 4 ...

Page 10: ... the printer on a flat secure surface For more information see 9 Product Specifications 1 Plug the Power Cord into the Power Port at the rear of the printer and then plug the other end into the AC power outlet electrical socket 2 Connect the printer to the computer with the provided USB cable 3 Push the side of the Power Switch to turn on the printer ...

Page 11: ...the LCD footer Feed Pause Button Right Ejects one label length of the media in Ready Mode Selects the right icon in the LCD footer Pauses a print job The LED flashes in green To resume the print job press the button again 2 Navigation Buttons Select menu items Pressing the Up and Down arrows together locks or unlocks the control panel 1 2 ...

Page 12: ... use Green Flashing The printer is downloading data from a computer The printer is paused Amber The printer is removing data Red Lit The Print Head is open There is a problem with the Cutter Module Red Flashing There is a memory error or printing error for example jammed paper no paper no ribbon ...

Page 13: ...Compartment Cover 2 Use one of the following paper cores For 1 25 4 mm and 0 5 12 7 mm paper cores with notches you do not need to install the ribbon spindles For 1 25 4 mm paper core without notches insert the ribbon spindles into the paper core and ribbon Note Follow these directions when installing the ribbon spindle ...

Page 14: ...t side of the Ribbon Supply Spindle into the hole on the left side of the Ribbon Supply Hub 4 Thread the ribbon through the Print Head and adhere the leader of the ribbon onto the Ribbon Rewind Paper Core IMPORTANT Do not dispose of the Ribbon Rewind Paper Core when replacing the ribbon roll This part is necessary for the ribbon roll replacement 5 Using the Ribbon Rewind Gear rotate the Ribbon Rew...

Page 15: ...the printer and then lift the Roll Compartment Cover 2 Slide both Roll Guides outwards 3 Insert the paper roll with the labels facing up as shown in the illustration Push down and slide the lock tab to lock the Roll Guides into place Note Make sure that the label print side is facing up ...

Page 16: ...p through the media sensor and place the first label s leading edge onto the Platen Roller Adjust the green Media Guide Tips to fit the label width 6 Press down on both sides of the Roll Compartment Cover to close it gently 7 Use the LCD menu or the Brother Printer Management Tool BPM to set the media sensor type and calibrate the selected sensor Note For more information about sensor calibration ...

Page 17: ...apter located on both sides of the Roll Guides 2 Reverse the direction of the Media Adapter and align it with the Roll Guide Note The Roll Guide can be converted from a 1 core to 1 5 core by reversing the Media Adapter For 1 core For 1 5 core 3 Reinstall the Media Adapter and use the hex key to secure it onto the Roll Guides ...

Page 18: ...ded plate 2 Attach the extended plate to the bottom of the printer 3 Insert a 3 76 2 mm Label Spindle into a paper roll Then install it on the External Roll Holder Note Make sure that the label print side is facing up 4 Feed the media through the feed slot in the back of the printer 3 76 2 mm Label Spindle ...

Page 19: ...n 3 2 1 Load Label Roll 7 Feed the media through the media sensor Adjust the Media Guide Tips to fit the label width 8 Use the Brother Printer Management Tool BPM or LCD menu to set the media sensor type and calibrate the selected sensor Note Calibrate the Gap Black Mark Sensor every time you change the media For more information about sensor calibration see section 7 2 Auto Calibrating the Media ...

Page 20: ...bel roll as described in section 3 2 1 Load Label Roll 3 Use the Brother Printer Management Tool BPM to set the media sensor type and calibrate the selected sensor 4 Feed the label roll through the media sensor Adjust the Media Guide Tips to fit the label width 5 Push the label roll through the Cutter Output Slot Note Make sure that the label print side is facing up Media Guide Tips ...

Page 21: ...Click the FBPL tab d Click the CUTTER option from the Post Print Action drop down list e Click Set f Press the Feed Pause button to test Note Calibrate the Gap Black Mark Sensor every time you change the installed media For more information about sensor calibration see section 7 2 Auto Calibrating the Media Sensor using the BPM Printer settings can also be changed using the LCD ...

Page 22: ... in section 3 2 1 Load Label Roll 3 Use the Brother Printer Management Tool BPM to set the media sensor type and calibrate the selected sensor 4 Feed the label roll through the media sensor Adjust the Media Guide Tips to fit the label width 5 Pull the media out of the printer and remove some labels leaving only the liner Note Make sure that the label print side is facing up Media Guide Tips Liner ...

Page 23: ...19 6 Open the Label Peeler Cover Feed the liner into the Label Peeler Cover Slot 7 Close the Label Peeler Module 8 Close the Roll Compartment Cover Label Peeler Cover Slot ...

Page 24: ... b Click the Printer Configuration button c Click the FBPL tab d Click the PEEL option from the Post Print Action drop down list e Click Set f Press the Feed Pause button to test Note The Label Peeler Module supports only plain paper labels Printer settings can also be changed using the LCD ...

Page 25: ...o the computer using a USB cable 2 Visit support brother com go to your model s Downloads page and download the latest printer driver and software 3 Run the Seagull Driver Wizard application and select Install printer drivers and USB 4 Follow the on screen instructions Note If you cannot install a printer driver Install a printer driver manually In the Seagull Driver Wizard application select Inst...

Page 26: ...the printer drivers In the Seagull Driver Wizard application select Remove printer drivers Automatically remove all Drivers by Seagull or Use advanced printer driver removal options Reset the printer settings Start the BPM and then click Printer Function Factory Default 4 1 3 Wi Fi Network Connection Windows Make sure both your wireless router access point s and your printer s network settings are...

Page 27: ...iver Wizard application select Remove printer drivers Automatically remove all Drivers by Seagull or Use advanced printer driver removal options Reset the printer settings Start the BPM and then click Printer Function Factory Default 4 1 4 Wired Network Connection Windows 1 Connect both the printer and the computer to your router access point using LAN cables The printer automatically receives a d...

Page 28: ...n tool which can be downloaded for free from the product s page at support brother com 1 Launch BarTender For Windows 10 Windows Server 2016 or Windows Server 2019 Start BarTender 2016 R7 UltraLite click BarTender UltraLite or double click the BarTender UltraLite icon on the desktop For Windows 8 1 Windows Server 2012 or Windows Server 2012 R2 Click BarTender UltraLite on the application screen or...

Page 29: ...Help 3 Click File Print to print the label Note When the Partial Cut setting is selected a blank area of about 2 4 60 mm is added between the cut line and the print area as illustrated Partial Cut is only available when the Cutter Module is installed on your printer additional length additional length ...

Page 30: ... when the LED indicates the function you want Power On Utility LED Patterns LED color Function Amber Lit Red Amber 5 times Amber 5 times Green Red 5 times Green 5 times Red 5 times Green Lit 1 Ribbon and Gap Black Mark Sensor calibration 2 Gap Black Mark Sensor calibration self test and entering dump mode 3 Printer initialization 4 Media sensor calibration for the Black Mark Sensor 5 Media sensor ...

Page 31: ...ack Mark Sensor send the BLINE command For more information about the available commands see the FBPL Command Reference Manual on your model s Manuals page at support brother com 5 1 2 Gap Black Mark Sensor Calibration Self Test and Entering Dump Mode Calibrate the Gap or Black Mark Sensor if the sensor s settings used in the last print job are not suitable for the current print job During the cal...

Page 32: ...el s Manuals page at support brother com Self test Print the printer configuration after you run Gap Black Mark Sensor calibration The self test printout lists the printer s configuration and available memory and can indicate if there is any dot damage on the heater component Self test printout Model name Firmware version Firmware checksum Printer serial number Configuration file System date Syste...

Page 33: ...Control prefix Format prefix Delimiter prefix Printer power up motion Print Head close motion RS232 Serial Port configuration Bluetooth configuration Country of RFID frequency band Printer name Mac Address DHCP IP Address Subnet Mask Gateway RAW Port Wi Fi configuration ...

Page 34: ... printing turn the printer off and then on again The printer enters Dump Mode after printing the printer configuration Dump Mode allows users to verify and debug the printer s programs The characters in the left column are received from the printer s system and those in the right column are their hexadecimal representation ASCII data Hexadecimal representation of the ASCII data ...

Page 35: ... color will change as follows Amber lit red amber 5 times amber 5 times green red 5 times green 5 times red 5 times green lit After the initialization the following factory settings will be restored Parameter Default setting Speed 76 mm sec 3 ips Density 8 Label Width 4 101 5 mm Label Height 4 101 5 mm Sensor Type Gap sensor Gap Setting 0 12 3 mm Print Direction 0 Reference Point 0 0 upper left co...

Page 36: ...er the green LED flashes five times and the LED is lit in red Note The LED color will change as follows Amber lit red amber 5 times amber 5 times green red 5 times green 5 times red 5 times green lit 5 1 6 Skip the AUTO BAS program You can upload the AUTO BAS program to the printer s flash memory so that it runs automatically at startup but if you do not want it to run automatically follow these s...

Page 37: ...sure the printer s LCD displays Ready If not select the Menu icon Use the Navigation buttons to browse the Main menu options To select a highlighted icon press the button under the icon To return to the previous screen press the button under the icon ...

Page 38: ...nd ZPL2 settings Sensor Calibrate the selected media sensor We recommend calibrating the sensor every time you change the media Interface Configure the printer interface settings Advanced Configure the printer s LCD initialization cutter type or media low warning settings File Manager Check or manage the available printer memory Diagnostic Check the printer status to help troubleshoot any issues ...

Page 39: ...nd then select the programming language you want 3 Select the icon 6 3 1 FBPL Settings Available FBPL settings Setting FBPL Speed Density Direction Print Mode None Batch Mode Peeler Mode Cutter Mode Cutter Batch Offset Shift X Shift Y Reference X Reference Y Code Page Country ...

Page 40: ...r Mode Enables label Peeler Mode Cutter Mode Enables label Cutter Mode Cutter Batch Cuts the label once at the end of the printing job Offset Fine tune the media stop location Settings range from 999 dots to 999 dots Shift X Fine tune the print position Settings range from 999 dots to 999 dots Shift Y Reference X Set the origin of the printer coordinate system horizontally and vertically Settings ...

Page 41: ... Off Cutter Print Width List Fonts List Images List Formats List Setup Control Prefix Format Prefix Delimiter Char Media Power Up Feed Calibration Length No Motion Head Close Feed Calibration Length No Motion Label Top Left Position Reprint Mode Enabled Disabled Format Convert None 150 300 150 600 200 600 300 600 ...

Page 42: ...list to the label The fonts can be stored in the printer s DRAM Flash or optional memory card List Images Print the current printer images list to the label The images can be stored in the printer s DRAM Flash or optional memory card List Formats Print the current printer formats list to the label The formats can be stored in the printer s DRAM Flash or optional memory card List Setup Print the cu...

Page 43: ...from 9999 dots to 9999 dots Reprint Mode Reprint the last label by pressing the Up arrow button on the control panel Format Convert Selects the bitmap scaling factor The first number is the original DPI value the second number is the DPI setting you want Note If printing from the downloaded software driver the software driver commands will overwrite the settings set from the LCD 6 4 Sensor Setting...

Page 44: ...acking mark to calibrate the sensor sensitivity Threshold Detect Set the sensor sensitivity to Fixed or Auto Maximum Length Set the maximum length for label calibration Gap Bline Ref Rate Adjusts sensitivity for gap spacing detection on die cut labels or for black mark detection Advanced Set the minimum paper length and maximum gap BLINE length to calibrate the sensor sensitivity automatically 6 5...

Page 45: ...top Bit s Set the RS 232 Stop bits 6 5 2 Ethernet Settings Configure your printer s Ethernet wired connection and check its status When the Ethernet is connected the Ethernet icon and IP address are displayed on the LCD as shown below Menu Interface Serial Baud Rate 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps Parity None Odd Even Data Bits 7 8 Stop Bit s 1 2 ...

Page 46: ...the Enterprise configuration with the Brother Printer Management Tool BPM For more information on setting Wi Fi using BPM see the Brother Printer Management Tool Quick Start Guide on your model s Manuals page at support brother com When the Wi Fi module is connected the Wi Fi icon and IP address are displayed on the LCD as shown below Note Make sure both your wireless router access point s and you...

Page 47: ...i Fi encryption Password Set the password Network Key Note For information about installing a printer driver see section 4 1 3 Wi Fi Network Connection Windows 6 5 4 Bluetooth Settings Configure your printer s Bluetooth connection check its status and reset the local name Enable the Bluetooth feature to allow your mobile device to discover and connect your printer Menu Interface Wi Fi Status Confi...

Page 48: ...rmation about installing a printer driver see section 4 1 2 Bluetooth Connection Windows 6 5 5 RFID Radio Frequency Identification Settings Set the printer RFID settings Available for TD 4650TNWBR and TD 4750TNWBR only Menu Interface RFID Control Tag Calibration Calibration Param RFID Chip Param Diagnostics Statistics ...

Page 49: ... The label is discarded and reprinting of the label must be initiated from the host When the error is cleared the label with the incorrect tag moves forward until the next label is in position to be printed Label Retry Specifies the number of label retries that the RFID encoder will attempt before declaring a fault This may indicate a problem with the RFID encoder the coupler assembly the printer ...

Page 50: ...ly used Minimum 3 Default Maximum 7 Test EPC Length Determines the size of the EPC data that will be used to perform the RFID calibration This length can be increased to improve the accuracy of the RFID calibration but it should not be increased to a value greater than the maximum EPC length that the current Tag Type can support Minimum 16 Maximum 256 Default 96 Calibration Param Contains the sett...

Page 51: ...y that contains the Tag ID Normally this value is set automatically by the RFID calibration process and should not be changed Minimum 0 Maximum 12 Default 8 Tag Length Specifies the EPC block bytes size within the RFID tag memory This value is set automatically by the RFID calibration process and should not be changed Minimum 8 Maximum 64 Default 12 Note This value is hidden if Higgs 3 tags are de...

Page 52: ...nternal RFID coupler and reports the data to the debug port and displays it on the LCD It is primarily intended for development verification by checking that the system is working Note This menu item does not position the RFID tag over the coupler Make sure to position the tag over the coupler to receive an accurate reading Read TID Reads the Tag ID TID from the tag in range of the internal RFID c...

Page 53: ...ion the RFID tag over the coupler Make sure to position the tag over the coupler to receive an accurate writing Statistics These settings are generally read only and used to collect and report statistics on how the RFID system is reporting on print jobs sent to the printer Tag Write Count Displays the number of tags attempted to be written since the last Clear Tag Stat operation has been initiated...

Page 54: ...e Time Adjust the date and time displayed on the LCD Security Set the password for locking the menu or favorites The default password is 8888 Ribbon Low Warning Set the ribbon low warning message For example if you set the value at 10 when the ribbon capacity is lower than 10 the icon appears in red Menu Advanced Language Printer Information Initialization Display Brightness Date Time Date Format ...

Page 55: ...et the Print Head mileage warning after the Print Head has been cleaned Interval Set the mileage for when to display the Print Head cleaning warning You must enable the TPH warning lock to use it The default setting is 1 km Key Sound Enable or disable the button press sound Contact us Display a QR code to access the Brother Support website at support brother com using a mobile device 6 7 File Mana...

Page 56: ...nter In the dump mode all characters will be printed in two columns The characters in the left column are received from the printer s system and those in the right column are their hexadecimal representation It allows you to verify and debug the program For more information see section 5 1 2 Gap Black Mark Sensor Calibration Self Test and Entering Dump Mode Note Dump mode requires 4 101 6 mm paper...

Page 57: ...uetooth settings Using this tool you can also review your printer s status and settings to troubleshoot any problems 7 1 Start the BPM 1 Double click the BPM icon to start the software BPM s main screen allows you to access the following options Printer Configuration File Manager Command Tool RTC Setup Printer Function Bitmap Font Manager For more information see the Brother Printer Management Too...

Page 58: ...cts the beginning of the label and feeds the label to the correct position The Black Mark Sensor reflective sensor detects the mark and feeds the media to the correct position 1 Make sure the media is already installed and the Print Head is closed See section 3 2 Load the Media 2 Turn on the printer 3 Start the BPM 4 Click the Printer Function button 5 Click the Calibrate button 6 Select the senso...

Page 59: ...settings The calibration routine is compatible with most major inlays embedded in typical label sizes and will work with many other inlays as well For optimum performance Center inlays horizontally across the media dimension C Consistent tag to tag placement of the inlays is more important than their proximity to the center The pitch is the overall distance from inlay to inlay dimension P On pitch...

Page 60: ...tags Open the Roll Compartment Cover Move the Antenna Slide so that the Position Indicator aligns with the loop in the tag 8 2 2 RFID Calibration Procedure Note For optimal calibration results perform Media Calibration before RFID Calibration Make sure you correctly install both the ribbon and the label roll 1 Perform Media Auto Calibration Using the LCD menu a Load the RFID media into the printer...

Page 61: ... d Start the BPM e Select the printer in the list and then click the Printer Function button f Click Calibrate g Click Printer Configuration and make sure the paper width and height in the FBPL tab are set correctly Using the AUTODETECT command Note For more information see the FBPL Command Reference Manual on your model s Manuals page at support brother com 2 Check that the RFID antenna is set at...

Page 62: ...essful and the red one when it is not 5 If calibration fails select the or icon to clear the error In most cases when this error occurs it is necessary to reposition the Antenna Slide In some cases it may be due to an incompatibility between the tag and the reader After the calibration is complete select the or icon to continue and save the RFID calibration values Note For more information see sec...

Page 63: ... TD 4750TNWBR Print Resolution 203 dpi TD 4650TNWB TD 4650TNWBR 300 dpi TD 4750TNWB TD 4750TNWBR Size Dimensions Approximately 8 62 W 11 18 D 7 52 H 219 mm W 284 mm D 191 mm H Weight Approximately 6 6 lbs 3 kg Interface USB USB Ver 2 0 High Speed Type B Serial RS 232 Wired LAN 10 100 Mbps USB Host Port Stand alone USB keyboard USB scanner Storage USB flash drive Bluetooth Bluetooth Ver 4 2 SPP Blu...

Page 64: ... Outside wound Media Width 0 8 4 4 20 mm 112 mm Media Thickness 2 36 mil 7 48 mil 0 06 mm 0 19 mm Roll Outside Diameter maximum 5 127 mm ore Size 1 1 5 25 4 mm 38 1 mm Media Sensor Gap Transmissive Black mark Reflective Ribbon Specification Width 984 2 300 m long max Outer Diameter 2 64 67 mm 1 25 4 mm core ink coated outside 360 1 110 m long max Outer Diameter 1 57 40 mm 0 5 12 7 mm core ink coat...

Page 65: ...ith check digit PLESSEY China post ITF14 EAN14 Code11 TELEPEN TELEPEN number PLANET Code49 Deutsche Post Identcode Deutsche Post Leitcode LOGMARS 2D barcodes CODABLOCK F mode GS1 DataMatrix Maxicode PDF417 AZTEC Micro PDF417 QR Code RSS Barcode GS1 Databar TLC39 Printer Control Command FBPL EZD Compatible to EPL II ZPL II DPL FBPL EZS Compatible to EPL II ZPL II SBPL Built in Fonts 8 alphanumeric ...

Page 66: ...of Ribbon or Ribbon Encoder Err The LED flashes in red The ribbon has finished Install a new ribbon roll To install a new ribbon roll see section 3 1 Load the Ribbon The ribbon is installed incorrectly Reinstall the ribbon To install the ribbon roll see section 3 1 Load the Ribbon The Brother Printer Management Tool shows Out of Paper The LED flashes in red The label roll has finished Install a ne...

Page 67: ...ains the PRINT command at the end of the file and a CRLF at the end of each command line Memory full FLASH DRAM The printer s FLASH DRAM memory is full Delete unused files from the FLASH DRAM memory Poor Print Quality The ribbon media is loaded incorrectly Reload the media ribbon Dust or adhesive has accumulated on the Print Head Clean the Print Head Clean the Platen Roller The print density is se...

Page 68: ...bon To install the ribbon roll see section 3 1 Load the Ribbon The media is installed incorrectly Reinstall the label roll To install the label roll see section 3 2 Load the Media The print density setting is incorrect Adjust the print density to improve the print quality The media is not fed correctly Make sure the label guide touches the edge of the Media Guide Tips Blank labels with gray lines ...

Page 69: ...o few or too many digits to the RFID tag RFID Calibrate Write Tag Failed Tag calibration cannot be performed The label could be misaligned Perform the Sensor Auto Calibration procedure to ensure the label is at top of form Use smart labels with RFID tags located in the correct position The RFID tag could be defective Try another tag RFID Disabled The RFID command is sent to the printer when the RF...

Page 70: ... The RFID tag could be defective Try another tag Remove Label or No Paper The label is jammed inside the machine or the paper size is not correct Remove the label carefully so as not to damage the printer Make sure the media are smart labels that have RFID tags located in the correct position To reduce vibration to the printer position the printer so printed labels can fall freely to a lower surfa...

Page 71: ...minute 3 Wipe the Print Head with a cotton swab dipped in isopropyl alcohol or ethanol Clean the Print Head when changing a label roll Platen Roller 1 Turn the printer off 2 Rotate the Platen Roller and wipe it thoroughly with a lint free cloth or cotton swab dipped in isopropyl alcohol or ethanol Clean the Platen Roller when changing a new label roll Tear Bar Peel Bar Wipe with a lint free cloth ...

Page 72: ...s applicable To maintain correct performance we recommend cleaning the Print Head and sensors every time you install a new ribbon The maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5 mm for 203 DPI resolution printer and 3 3 mm for 300 DPI resolution printer IMPORTANT Securely dispose of any p...

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