Brother TD-4420TN User Manual Download Page 37

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5. BPM (Brother Printer Management Tool)

The Brother Printer Management Tool is an integrated tool allowing you to:



Check a printer’s status and settings.



Change printer settings.



Send additional commands to a printer.



Download graphics and fonts.



Create a printer bitmap font.



Download and update firmware.

Using this tool, you can also review your printer's status and settings to troubleshoot any
problems.

5.1 Start the BPM

1. Double-click the BPM icon

to start the software.

BPM's main screen allows you to access the following options:



Printer Configuration



File Manager



Command Tool



RTC Setup



Printer Function



Bitmap Font Manager

For more information, see the

Brother Printer Management Tool Quick Start Guide

Features
buttons

Interface
type

Printer
status

Configuration
buttons

Summary of Contents for TD-4420TN

Page 2: ...respective owners Any trade names and product names of companies appearing on Brother products related documents and any other materials are all trademarks or registered trademarks of those respective companies Information in this document is subject to change without notice and does not represent a commitment on the part of the company No part of this manual may be reproduced or transmitted in an...

Page 3: ...ng the Media 14 3 3 1 Loading the Label Rolls 14 3 3 2 External Label Roll Mount Installation Optional 18 3 3 3 Loading the Media in Cutter mode Dealers only 20 3 3 4 Loading the Media in Peel off Mode Dealers only 22 4 The LED Indicator and Feed Pause Button Functions 25 4 1 The LED Indicator 25 4 2 The Feed Pause Button Functions 25 4 3 Power on Utilities 25 4 3 1 Ribbon and Gap Black Mark Senso...

Page 4: ...ii 5 BPM Brother Printer Management Tool 33 5 1 Start the BPM 33 5 2 Printer Function 34 5 3 Calibrating the Media Sensor using the BPM 35 5 3 1 Auto Calibration 35 6 Troubleshooting 36 7 Maintenance 38 ...

Page 5: ...performance high quality built in Monotype Imaging TrueType font engine with the CG Triumvirate Bold Condensed smooth scalable font It also provides a choice of eight different sizes of the alphanumeric bitmap font The printer s flexible firmware design allows the user to download additional TrueType fonts from a computer to print custom labels It also supports most of the standard barcode formats...

Page 6: ...adable firmware upgrades Text barcode graphics image printing See the FBPL Command Reference Manual for the supported codes Supported barcodes 1D barcodes Code128UCC Code128 subsets A B C EAN128 Interleaved 2 of 5 Interleaved 2 of 5 with check digit Code39 Code39 with check digit Code93 EAN13 EAN8 UPCA UPCE EAN and UPC 2 5 digits add on Codabar Postnet MSI MSI with check digit PLESSEY China Post I...

Page 7: ...F between 5 C and 40 C Operating humidity Between 25 and 85 without condensation Storage temperature Between 40 F and 140 F between 40 C and 60 C Storage humidity Between 10 and 90 without condensation 1 4 Print Specifications Print Specifications TD 4420TN 203 dpi model TD 4520TN 300 dpi model Print Resolution 203 dots inch 8 dots mm 300 dots inch 12 dots mm Printing Technology Thermal transfer a...

Page 8: ...cifications Label Roll Capacity Outer Diameter Max 5 127 mm Media Type Continuous die cut black mark fan fold notch Media Wound Type Outside wound Media Width Between 0 79 and 4 40 between 20 mm and 112 mm Media Thickness Between 2 36 mil and 7 48 mil between 0 06 mm and 0 19 mm Media Core Diameter 1 25 4 mm and 1 5 38 mm Label Length From 0 2 5 mm to the max print length Label Length Label Peeler...

Page 9: ...omponents included in the box 1 Printer Unit 2 1 25 4 mm Ribbon Paper Core 3 Two 1 25 4 mm Ribbon Spindles for the 984 ft 300 m ribbon 4 Power Cord 5 External Universal Switching Power Supply 6 USB Interface Cable 7 Quick Setup Guide If any components are missing contact the product manufacturer s customer service or your local dealer 1 2 3 4 5 6 7 ...

Page 10: ...6 2 2 Printer Overview 2 2 1 Front View 1 LED Indicator 2 Feed Pause Button 3 Roll Compartment Cover Open Tab 4 Label Output Slot 1 2 4 3 ...

Page 11: ...sor 4 Ribbon Rewind Hub 11 Media Guide Tips 5 Ribbon Rewind Spindle 12 Media Guide Hub 6 Print Head Release Button 13 Print Head 7 Roll Guides WARNING DO NOT touch rotating parts There is a risk of injury if your finger is caught in the rotating gear Turn off the product before touching the mechanism 7 4 5 12 11 2 3 OPEN 1 6 8 13 10 9 11 ...

Page 12: ...Switch 2 Power Port 3 USB Port USB 2 0 Hi Speed mode 4 USB Host Port 5 RS 232 Serial Port 6 Ethernet Port Note Some features are not available depending on the model For more information see the product specification 1 2 3 6 5 4 ...

Page 13: ...ble depending on the model For more information see the product specification 1 Place the printer on a flat secure surface 2 Plug the Power Cord into the Power Port at the rear of the printer Then plug the other end into the AC power outlet electrical socket 3 Connect the printer to the computer with the provided USB cable 4 Push the side of the Power Switch to turn on the printer ...

Page 14: ...ion shown in the illustrations 3 First insert the right side of the Ribbon Rewind Spindle marked R into the Ribbon Supply Hub Then insert the left side of the Ribbon Rewind Spindle into the hole on the left side of the Ribbon Rewind Hub Note Alternatively you can use a 0 5 12 7 mm or 1 25 4 mm ribbon roll with notches on both sides Insert it into the Ribbon Rewind Hub directly R L L R ...

Page 15: ...d mechanism 5 Lift the Print Head until it locks into place 6 Insert the Ribbon Spindle into the ribbon Note The Ribbon Spindle can be substituted with the ribbon with notches on both sides which can be inserted into the ribbon mechanism directly L Interior View ...

Page 16: ...d the ribbon through the Print Head and adhere the leader of the ribbon onto the Ribbon Rewind Paper Core IMPORTANT Do not dispose of the Ribbon Rewind Paper Core when replacing the ribbon roll This part is necessary for the ribbon roll replacement 9 Using the Ribbon Rewind Gear rotate the Ribbon Rewind Hub until the ribbon plastic leader is thoroughly wound and the black section of the ribbon cov...

Page 17: ... the Print Head mechanism with both hands until it locks into place Ribbon Loading Path 1 Print Head 2 Ribbon Rewind Gear 3 Media Guide Tips 4 Platen Roller 5 Black Mark Sensor 6 Gap Sensor 7 Ribbon 1 7 6 3 4 2 5 ...

Page 18: ...ocated on each side of the printer 2 Push up the lock switch to unlock the Roll Guides Slide both Roll Guides outwards 3 Insert the paper roll with the labels facing up as shown in the illustration Push down the lock switch to lock the Roll Guides into place Note Make sure that the label print side is facing up ...

Page 19: ...d of the paper slightly out of the Label Output Slot Note The Black Mark Sensor is moveable and the Gap Sensor is fixed Make sure you align the Black Mark Sensor Slider with the installed media and that the position of the media s gap black mark is aligned with the Gap Sensor 6 Adjust the Media Guide Tips to fit the label width Media Guide Tips Platen Roller Gap Sensor Black Mark Sensor ...

Page 20: ...inter Management Tool to set the media sensor type and calibrate the selected sensor a Start the BPM b Click the Printer Function button c Click the Calibrate button For more information about sensor calibration see section 5 3 Note Calibrate the Gap Black Mark Sensor every time you change the media ...

Page 21: ... Media 4 Media Guide Tips 5 Platen Roller 6 Black Mark Sensor 7 Gap Sensor 8 Ribbon WARNING DO NOT touch rotating parts There is a risk of injury if your finger is caught in the rotating gear Turn off the product before touching the mechanism 2 1 3 4 5 6 7 8 ...

Page 22: ...ional 1 Tighten the screws on the metal fittings of the extended plate 2 Attach the extended plate to the bottom of the printer 3 Insert a 3 76 2 mm Label Spindle into a paper roll Then install it on the External Paper Roll Mount 3 76 2 mm Label Spindle ...

Page 23: ...paper width with the Roll Guides Push down the lock switch to lock the Roll Guide 6 Install the label roll as described in section 3 3 1 7 Turn the Media Guide Hub and match the Media Guide width to the paper width 8 Use the Brother Printer Management Tool to set the media sensor type and calibrate the selected sensor Note Calibrate the Gap Black Mark Sensor every time you change the media ...

Page 24: ... the selected sensor 3 Open the Roll Compartment Cover by pressing the tabs located on each side of the printer 4 Push the Print Head Release Button to open the Print Head mechanism and feed the media through the media sensor Adjust the Media Guide Tips to fit the label width 5 Push the media through the Cutter Output Slot Note Make sure that the label print side is facing up Media Guide Tips ...

Page 25: ...ment Cover 8 Use the Brother Printer Management Tool to set the printer for cutter mode a Start the BPM b Click the Printer Configuration button c Select the FBPL tab d Select the CUTTER option from the Post Print Action drop down list e Click Set f Press the Feed Pause Button to test Feed Pause Button ...

Page 26: ...r type and calibrate the selected sensor 3 Open the Roll Compartment Cover by pressing the tabs located on each side of the printer 4 Push the Print Head Release Button to open the Print Head mechanism and feed the media through the media sensor Adjust the Media Guide Tips to fit the label width 5 Pull the media out of the printer and remove some labels leaving the liner only Note Make sure that t...

Page 27: ...lose the Label Peeler Module 8 Use the Brother Printer Management Tool to set the Label Peeler mode a Start the BPM b Click the Printer Configuration button c Select the FBPL tab d Select the PEEL option from the Post Print Action drop down list e Click Set Label Peeler Cover Slot ...

Page 28: ...24 9 Close the Roll Compartment Cover Note The Label Peeler Module supports only plain paper ...

Page 29: ...ere is a problem with the Cutter Red Flashing There is a memory error or printing error for example paper jam Print Head is open paper is empty or the ribbon is empty 4 2 The Feed Pause Button Functions 1 Feed Labels To feed a label press the Feed Pause Button when the printer s LED is lit in green 2 Pause Print Jobs To pause a print job press the Feed Pause Button The LED flashes in green To resu...

Page 30: ...ivity should be calibrated when A new printer is purchased Label stock is changed Printer initialization takes place To calibrate the ribbon and Gap Black Mark Sensors 1 Turn off the printer 2 Press and hold the Feed Pause Button and then turn on the printer 3 Release the button when the LED is flashing in red Note The LED color will change as follows Amber red 5 times amber 5 times green 5 times ...

Page 31: ... Press and hold the Feed Pause Button and then turn on the printer 3 Release the button when the LED is flashing in amber Note The LED color will change as follows Amber red 5 times amber 5 times green 5 times green amber 5 times red amber 5 times green lit 4 The printer calibrates the sensor and detects the label length prints the internal settings and then enters the dump mode Note To select the...

Page 32: ...odel name Firmware version Firmware checksum Printer serial number Configuration file System date System time Printed mileage meter Cutting counter Number of defective dots Print speed inch sec Print density Label size inch Gap distance inch Gap Black Mark Sensor sensitivity Code page Country code Print darkness Print speed inch sec Label size Control prefix Format prefix Delimiter prefix Printer ...

Page 33: ...29 Printer name Mac Address DHCP IP Address Subnet Mask Gateway RAW Port Number of downloaded files Total and available memory space Print Head check pattern ...

Page 34: ...ting turn the printer off and then on again 4 3 3 Printer Initialization Printer initialization clears the printer s DRAM and restores its factory settings To activate printer initialization 1 Turn off the printer 2 Press and hold the Feed Pause Button and then turn on the printer 3 Release the button after the amber LED flashes five times and the LED is lit in green Note The LED color will change...

Page 35: ...corner Offset 0 Tear Mode On Label Peeler Off Mode Off Cutter Mode Off Code Page 850 Country Code 001 Clear Flash Memory No 4 3 4 Media Sensor Calibration For the Black Mark Sensor 1 Turn off the printer 2 Press and hold the Feed Pause Button and then turn on the printer 3 Release the button after the green LED flashes five times and when the LED is lit in green amber Note The LED color will chang...

Page 36: ...times green lit 4 3 6 Skip the AUTO BAS program The user can upload the AUTO BAS program to the printer s flash memory so that it can be run automatically at startup To prevent the AUTO BAS program from running at startup 1 Turn off the printer 2 Press the Feed Pause Button and then turn on the printer 3 Release the button when the LED is lit in green Note The LED color will change in the followin...

Page 37: ...update firmware Using this tool you can also review your printer s status and settings to troubleshoot any problems 5 1 Start the BPM 1 Double click the BPM icon to start the software BPM s main screen allows you to access the following options Printer Configuration File Manager Command Tool RTC Setup Printer Function Bitmap Font Manager For more information see the Brother Printer Management Tool...

Page 38: ...ze the printer and restore the settings to their default values See section 4 3 3 Print Test Page Print a test page Configuration Page Print the printer configuration See section 4 3 2 Ignore AUTO BAS Ignore the downloaded AUTO BAS program Exit Line Mode Exit the line mode Wi Fi Default Reset the Wi Fi settings to their default values Dump Text Activate the printer s dump mode See section 4 3 2 Fo...

Page 39: ...sensor detects the beginning of the label and feeds the label to the correct position The reflective black mark sensor detects the mark and feeds the media to the correct position 1 Make sure the media is already installed and the Print Head mechanism is closed See section 3 3 2 Turn on the printer 3 Start the BPM 4 Click the Printer Function button 5 Click the Calibrate button 6 Select the sensor...

Page 40: ...Paper The LED flashes in red The label has run out The label is installed incorrectly The Gap Black Mark Sensor is not calibrated Install a new label roll To install a new label roll see section 3 3 Calibrate the Gap Black Mark Sensor The Brother Printer Management Tool shows Paper Jam The LED flashes in red The Gap Black Mark Sensor is not calibrated Make sure label size is set correctly Labels m...

Page 41: ...mall labels is incorrect The media sensor sensitivity is not set correctly The label size is incorrect The vertical offset setting in the driver is incorrect Calibrate the sensor sensitivity again Set the correct label size and gap size If using the BarTender software set the Vertical Offset in the driver Incomplete printing on the left or right side of label The label size is set up incorrectly S...

Page 42: ... isopropyl alcohol or ethanol Clean the Print Head when changing a label roll Platen Roller 1 Turn the printer off 2 Rotate the Platen Roller and wipe it thoroughly with a lint free cloth or cotton swab dipped in isopropyl alcohol or ethanol Clean the Platen Roller when changing a new label roll Tear Bar Peel Bar Wipe it with a lint free cloth dipped in isopropyl alcohol or ethanol As needed Senso...

Page 43: ...acturer s safety guidelines as applicable To maintain the printer s correct performance we recommend cleaning its Print Head and sensors every time you install a new ribbon IMPORTANT Securely dispose of any printers components and supplies if they are no longer going to be used Ensure there is no jammed paper in the printer and destroy the thermal transfer ribbon if it has retained any visible pri...

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