Initial Settings
Language
Settings
Set your language.
[Settings] /
[Language] /
Select a language /
Unit
Settings
Set the unit for various types of
adjustments.
[Settings] /
[Unit] /
[inch] / [mm] /
Display
Brightness
Adjust the Display Brightness.
[Settings] /
[Adjustment] /
[Display Brightness] /
[-2] to [+2] /
Label View
Mode
Preview the label while editing.
[Settings] /
[Input Mode] /
[Label View] /
Preview
Mode
Preview the label before printing.
[Settings] /
[Input Mode] /
[Print Preview] /
Enter Text
New Line
Press
to start a new line.
Maximum number of lines for each
tape width:
0.94” (24 mm): seven lines
0.70” (18 mm): five lines
0.47” (12 mm): three lines
0.35” (9 mm), 0.23” (6 mm): two lines
0.13” (3.5 mm): one line
Block
+
Use this feature to include multiple lines
or font sizes on a single label.
Maximum: five blocks
Delete Text
and Format
or
Delete text and formatting.
Delete one character at a time:
Delete all characters:
[Text Only] /
Delete all text and formatting:
[Text & Format]
/
Tab
Insert a tab.
Maximum length: 4” (100 mm)
Enter Text (cont.)
Tab
Length
Set the tab length.
[Tab Length] /
Select a value /
Upper-
Case
Lower-
Case
Switch between upper-case and
lower-case characters.
Label
Length
Set the label length.
[Auto]
: Automatically adjusts the label
length to the length of the text.
[Length] /
Select a value /
Text
Reminder
Saves frequently used text for quick
retrieval.
Enter characters Shows suggested
text? Select a text
/
Symbol
Characters
Inserts symbols, units, and pictures.
Select a category
/
Select a symbol
/
Accented
Characters
Select text you wish to convert to accented
characters.
Enter characters
Select an accent /
Frame
Select a decorative frame to add to your label.
[Frame] /
Select a frame category
/
Select a frame
/
Change Font
Change
Font
Change the label font, size, width, style,
and alignment.
[Font/Size/Width/Style/Align]
Select a font type /
Select attribute value /
Change
Font Line
By Line
+
Change the line font, size, width, style, and
alignment.
Move the cursor to the line you want
to change
+
[Font/Size/
Width/Style/Align] Select a font
type /
Select
attribute value /
Change Font (cont.)
Auto Fit
Style
Automatically adjust the text size to fit the
label length.
[Text Size]
: Adjust to the length of the label
[Text Width]
: Adjust by condensing the
character width by half
[Settings] /
[Auto Fit Style] /
[Text Size] / [Text Width] /
Set Margins
Set
Margins
Set the margins before and after an entered
character.
[Small Margin]
: Initial margin is
approximately 0.9” (23 mm), and then 0.08”
(2 mm) margins are inserted before and
after the text of each label.
[Large Margin]
: Insert an initial margin of
approximately 0.98” (25 mm) before and
after the text of each label.
[Chain]
: Select this setting when printing
multiple labels. The initial margin is
approximately 0.9” (23 mm), and then 0.08”
(2 mm) margins are inserted before and
after the text of each label.
[No Cut]
: Select this setting when printing
multiple parts or when printing on special
tape.
[Special Tape]
: Select this setting when
printing on special tape.
[Cut Option] /
Select the margin type
/
Set Auto Format Layouts
Template
Set specific template designs.
[Auto Format] /
[Templates] /
Select a template category /
Select a template /
Enter text /
Block
Layout
Set Block Layout patterns.
[Auto Format] /
[Block Layouts] /
Select the tape width /
Select a block layout
/
Enter text /
Set Auto Format Layouts (cont.)
Table
Format
Set the number of rows and columns to
create a label template.
[Auto Format] /
[Table Format] /
Select a tape width /
[Rows] Set a
value [Columns] Set a
value /
Enter text
/
Repeat for each text field
/
Print Labels
Preview
Use this feature to preview the label before
printing.
Start printing.
When printing a single label:
/ /
When printing multiple labels:
Select a print quantity
/ /
Numbering
+
Set this feature when printing consecutive
alphanumeric characters.
Enter alphanumeric characters
+
[Number] /
Set the start position /
Set the end position /
Select a print quantity
/ /
Mirror
+
Print reversed from left to right.
Print on clear tape and attach it to the inside
of glass to create a label that can be read
from the outside.
Enter text
+
[Mirror]
/
/ /
Barcode
Printing
Create a barcode and print it.
[Barcode] /
Select a setting item
Change the setting content /
Enter barcode data
Select a signal /
/
Other
Feed &
Cut
+
Feed approximately 0.9” (23 mm) of tape to
remove any slack, and then cut it.
Tape may have some slack when it is
loaded.
+
Error Messages
Contact Information
Troubleshooting (cont.)
Troubleshooting
Message
Cause/Remedy
Check no. of digits entered
The number of digits entered in the barcode data does not match the number
of digits set in the barcode parameters. Enter the correct number of digits.
Cutter malfunction
If the tape is jammed in the Cutter Unit, remove the tape. Turn the
Label Maker off and then on again before continuing.
Label too long
The printed label length using the text entered is longer than 39.37” (999
mm). Edit the text so that the label length is less than 39.37” (999 mm).
Text too long
The printed label length using the text entered is longer than the length
setting. Edit the text to fit within the set length or change the length setting.
System error XX
Contact Brother Customer Service.
Problem
Solution
The Label Maker does not
print.
(cont.)
•
Check that the correct printer driver is installed when printing from a
Windows computer.
•
Connect the Label Maker to your computer using the USB Cable
(included) when printing from a computer.
•
If the Print Head is dirty, clean it with a cotton swab or with the
optional Print Head Cleaning Cassette (TZeCL5).
•
The tape does not feed
correctly.
•
The tape gets stuck inside
the Label Maker.
•
If the tape is bent, cut off the bent section with scissors.
•
If the tape is jammed, remove the Tape Cassette, remove the jammed
tape, and then cut any damaged tape with scissors.
•
Check that the end of the tape exits through the Tape Guide.
•
Confirm that the tape is pointed at the Tape Exit Slot.
•
Remove the Tape Cassette and insert it again.
An error occurred when
using a mobile app.
Go to your mobile application’s settings menu >
Support page
>
FAQs
& Troubleshooting
The screen is locked, or
the Label Maker does not
operate normally.
Refer to the
Basic Operations
section in this guide and reset the Label
Maker’s internal memory to the factory settings. If resetting the Label
Maker does not solve the problem, disconnect the AC Adapter and
remove the batteries for more than 10 minutes.
The LCD remains blank after
turning on the power.
Check that the batteries are correctly installed or that the AC Adapter
included with your Label Maker is correctly connected.
The LCD messages are
displayed in a foreign
language.
Refer to the
Basic Operations
section in this guide to select your
desired language.
The Label Maker stops while
printing a label.
•
Replace the Tape Cassette if striped tape is visible, as this indicates
that you have reached the end of the tape.
•
Replace all batteries or connect the AC Adapter directly to the Label Maker.
Previously saved label files
are not available.
All files saved in the internal memory are deleted if the batteries are
weak or the AC Adapter is disconnected.
Problem
Solution
•
I cannot install the Printer
Driver even if I follow
the correct procedure
(Windows only).
•
I cannot see my Label Maker
listed in P-touch Editor even
though I have installed the
Printer Driver (Windows only).
If you cannot use your Label Maker even though you have installed the Printer Driver:
1. Download the Printer Driver Uninstaller from your model’s page at
2. Use the Printer Driver Uninstaller to remove the printer information.
3. Run the Printer Driver Installer again and follow the on-screen
instructions to proceed with the installation.
The ink ribbon is separated
from the ink roller.
If the ink ribbon is broken, replace the Tape Cassette.
If it is not, leave the tape uncut and carefully remove
the Tape Cassette, and then wind the loose ink ribbon
back onto the spool.
Printed barcodes or QR
codes cannot be read.
•
Change the tape. (Recommended: Black on white tape)
•
Enlarge the barcodes or QR codes using the barcode application, if possible.
I do not know the firmware
version of the Label Maker.
Confirm the firmware version by pressing the following keys:
[Settings] /
[Version Information]
/
When the label is printed,
there is too much margin
(space) on both sides of the
text.
•
See the
Set Margins
section in this guide and select [Small Margin],
[Chain] or [No Cut] for smaller margins.
When you select [Small Margin], the label maker feeds approximately
0.9” (23 mm) of leader tape before every new label.
To save tape, set the [Chain] setting. After the last label prints, press
and simultaneously to feed and cut the tape.
•
The Label Maker feeds approximately 0.9” (23 mm) of tape before
every new label. When printing multiple labels, you can reduce the
blank space on the second and subsequent labels.
Select the [Chain] setting in the optional print settings. Then, print your labels and
leave the last label in the Label Maker until you are ready to print a new label.
•
After the last label prints, press
and simultaneously to feed the tape, and
then eject and cut the last label. Note that the Label Maker will feed approximately
0.9” (23 mm) of tape before the next new label when you use this method.
Spool
Customer Service for USA
Phone: 1-877-BROTHER (1-877-276-8437)
Fax: 1-901-379-1210
To order supplies and accessories:
Phone: 1-877-552-6255
Other countries or regions
DON’T FORGET TO REGISTER!
Registering your product will provide purchase confirmation,
proof of ownership and, if you choose, allow us to notify you
of product enhancements and special offers!
You can register online at: www.registermybrother.com (USA)
LIMITED WARRANTY
Product warranty information can be found online at:
www.brother-usa.com/brother-support (USA)
If you need additional help, visit support.brother.com.
Problem
Solution
The Label Maker does not
print.
•
Check that the Tape Cassette is inserted correctly.
•
If the Tape Cassette is empty, replace it. To order supplies and
accessories, visit www.brother-usa.com
•
Check that the Tape Cassette Compartment Cover is securely closed.
•
Check that the Label Maker is on.
•
Check that the computer’s or mobile device’s Bluetooth setting is on.
•
Check that the Label Maker is connected to the computer or your
mobile device via Bluetooth.
•
Check that the Label Maker is selected in the Brother iPrint&Label app.
•
Check that the Label Maker is not paired with another device.
•
Make sure the Label Maker and your mobile device or computer
are close enough to communicate.
•
Check that the automatic Bluetooth re-connection setting of
another computer or mobile device is not enabled.
•
Make sure no devices that emit radio waves (for example, a
microwave oven) are located nearby.
Symbols and Frames
Set Margins
The laminate mechanism creates a margin of approximately 0.9” (23 mm) at the beginning of printing. You can reduce this margin by printing labels continuously.
You can also change the margin before and after the text for the second and subsequent labels when printing multiple labels.
Select [Chain] to print labels with the narrowest margin width. DO NOT feed the tape until the final label is printed. When the final
label prints, cut it manually using the [Feed & Cut] function.
Symbol Examples (
)
Frame Examples (
[Frame])
...
...
Auto Format Layouts Examples (
[Auto Format])
Accented Character Examples (
)
...
...
For more information about symbols and frames, see the
User’s Guide
on the Brother support website at support.brother.com.
Large Margin
ABC
ABC
0.08”
(2 mm)
0.08”
(2 mm)
Approx. 0.9”
(23 mm)
Approx. 0.9”
(23 mm)
0.08”
(2 mm)
0.08”
(2 mm)
Approx. 0.9”
(23 mm)
Approx. 0.9”
(23 mm)
: Print area
: Margin
: Laminate Margin
Chain
ABC
ABC
0.08”
(2 mm)
0.08
Cut Position
”
(2 mm)
Approx. 0.9”
(23 mm)
0.08”
(2 mm)
No Cut
ABC ABC
0.08”
(2 mm)
0.08”
(2 mm)
Approx. 0.9”
(23 mm)
0.08”
(2 mm)
Special Tape
ABC ABC
0.08”
(2 mm)
0.08”
(2 mm)
0.08”
(2 mm)
0.08”
(2 mm)
Approx. 0.9”
(23 mm)
Small Margin
When the label length is approximately
0.9” (23 mm) or more
ABC
ABC
Approx. 0.9”
(23 mm)
0.08”
(2 mm)
0.08”
(2 mm)
0.08”
(2 mm)
0.08”
(2 mm)
Small Margin
When the label length is approximately
0.9” (23 mm) or less
0.08"
(2 mm)
Approx. 0.9"
(23 mm)
0.08"
(2 mm)
A
Approx. 0.9"
(23 mm)
A
Problem
Solution
The font size cannot be
increased.
The font is already the maximum size for the width of the label. Or,
the label length has been set, so there is a limit on the font size to
prevent exceeding the set length.
When multiple labels are
printed, the last label is cut
incorrectly.
When Chain Print is enabled, feed the tape to eject the last printed
label.
I cannot update the Label
Maker’s firmware using the
P-touch Update Software,
Transfer Express, or Mac
Update Tool.
Restart the Label Maker and then try to update the firmware again.
Do not press any buttons during the firmware update.
Other (cont.)
Save
Save your labels and access them later to
edit and print them, as well as overwrite and
save edited data.
Maximum data: 99 files
Maximum character count per file: 280
characters
Create a label
[Save]
/
Select a save destination
/
Reset
Reset the internal memory. For example, to
reset the Label Maker or delete any saved
label data.
[Settings] /
[Reset] /
Select a reset method /
Confirmation message
/
For more information, see the
User’s Guide
on the Brother support website at support.brother.com.
Basic Operations
support.brother.com/manuals
ABC A
