Troubleshooting
75
B
Replace Fuser
It is time to replace the fuser
unit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the fuser
unit.
To replace Fuser Unit contact Brother
Customer Service at:
1-877-BROTHER (1-877-276-8437)
(in USA)
(in Canada)
or to locate a Brother Authorized Service
Center, visit:
http://www.brother-usa.com/service/
Replace PF kit
It is time to replace the paper
feeding kit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the
PF Kit.
To replace PF Kit contact Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437)
(in USA)
(in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Replace Toner
1
The Touchscreen
shows the toner
cartridge color that
you must replace.
BK
=Black,
C
=Cyan,
M
=Magenta,
Y
=Yellow
The toner cartridge is at the
end of its life. The machine will
stop all print operations.
Replace the toner cartridge for the color
indicated on the Touchscreen (see
Replace WT Box
It is time to replace the waste
toner box.
Replace the waste toner box (see
Scan Unable XX
The machine has a mechanical
problem.
Press and hold down
to turn the
machine off, and then turn it on again.
If the problem continues, call Brother
Customer Service.
Short paper
The length of the paper in the
tray is too short for the machine
to deliver it to the Face down
output tray.
Open the back cover (face
-
up output tray) to let
the printed page exit onto the face up output
tray. Remove the printed pages and then press
Start
.
Size Error 2-sided
The paper in the tray is not the
correct size and is not available
for automatic 2-sided printing.
Load the correct size of paper in the tray and
set the size of paper for the tray (see
The paper size you can use for automatic
2-sided printing is Letter, Legal or Folio.
Error Message
Cause
Action
