Brother MFC-J775DW Online User'S Manual Download Page 403 | Manualshive

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Troubleshooting

If You Are Having Difficulty with Your Machine

> Other Problems

Other Problems

Copying Difficulties

Difficulties

Suggestions

Vertical black lines or streaks
appear in copies.

Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip. Clean the glass strip, scanner glass, and the white bar and white
plastic above them.
See

Related Information

:

Clean the Scanner

.

Black marks or spots appear in
copies.

Black marks or spots on copies are typically caused by dirt or correction fluid on
the scanner glass. Clean the scanner glass and white plastic above it.
See

Related Information

:

Clean the Scanner

.

Copies are blank.

Make sure you are loading the document correctly.
See

Related Information

:

Load Documents in the Automatic Document Feeder

(ADF)

.

See

Related Information

:

Load Documents on the Scanner Glass

.

Poor copy results when using the
ADF.
(ADF models)

Try using the scanner glass.
See

Related Information

:

Load Documents on the Scanner Glass

.

Fit to Page does not work
correctly.

Make sure the document is not skewed on the scanner glass. Reposition the
document and try again.

Scanning Difficulties

Difficulties

Suggestions

TWAIN or WIA errors appear
when starting to scan.
(Windows

®

)

Make sure the Brother TWAIN or WIA driver is selected as the primary source in
your scanning application. For example, in Nuance

™

PaperPort

™

14, click

Desktop

>

Scan Settings

>

Select

to select the Brother TWAIN/WIA driver.

TWAIN or ICA errors appear when
starting to scan. (Mac)

Make sure the Brother TWAIN driver is selected as the primary source. In
PageManager, click

File

>

Import From Scanner

and select the Brother TWAIN

driver.
You can also scan documents using the ICA Scanner Driver.

OCR does not work.

Try increasing the scanning resolution.
(Mac)
Make sure you downloaded and installed Presto! PageManager from

nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang2.dmg

Poor scanning results when using
the ADF. (Vertical black lines
appear in the scanned data.)
(ADF models)

Clean the white bar and the glass strip underneath it.
See

Related Information

:

Clean the Scanner

.

Try using the scanner glass.
See

Related Information

:

Load Documents on the Scanner Glass

.

Software Difficulties

Difficulties

Suggestions

Cannot print.

Uninstall and reinstall the Brother driver.

“Device Busy” appears on the
computer screen.

Make sure the machine's display shows no error messages.

Related Information

•

If You Are Having Difficulty with Your Machine

•

Troubleshooting

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Summary of Contents for MFC-J775DW

Page 1: ...Online User s Guide MFC J775DW 2017 Brother Industries Ltd All rights reserved ...

Page 2: ...our Computer Windows 52 Print a Photo Windows 53 Print a Document Windows 54 Cancel a Print Job Windows 55 Print More Than One Page on a Single Sheet of Paper N in 1 Windows 56 Print as a Poster Windows 57 Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows 58 Print as a Booklet Automatically Windows 61 Print a Color Document in Grayscale Windows 63 Prevent Smudged Pr...

Page 3: ...42 Install BookScan Enhancer and Whiteboard Enhancer Windows 146 Scan from Your Computer Mac 147 Scan Using ControlCenter2 Mac 148 Scan Using Presto PageManager or other TWAIN Compliant Applications Mac 163 Copy 167 Copy a Document 168 Enlarge or Reduce Copied Images 170 Sort Copies 171 Make Page Layout Copies N in 1 or Poster 172 Page Layout Options for Copies 173 2 sided Copy 175 Copy on Both Si...

Page 4: ...r Brother Machine for a Wireless Network 283 Before Configuring Your Brother Machine for a Wireless Network 284 Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS or AOSS 285 Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS 286 Configure Your Machine for a Wireless Network in Ad Hoc Mode Using a New SS...

Page 5: ...leshooting 355 Error and Maintenance Messages 356 Transfer Your Faxes or Fax Journal Report 363 Error Messages When Using the Brother Web Connect Feature 367 Document Jams 369 Document is Jammed in the Top of the ADF Unit 370 Document is Jammed inside the ADF Unit 371 Remove Paper Scraps Jammed in the ADF 372 Printer Jam or Paper Jam 373 Paper is Jammed Inside and in the Front of the Machine Jam A...

Page 6: ... from Your Computer Windows 435 Monitor Machine Status from Your Computer Mac 440 Correct the Paper Feed to Clear Vertical Lines 442 Pack and Ship Your Brother Machine 443 Machine Settings 446 Change Machine Settings from the Control Panel 447 In the Event of Power Failure Memory Storage 448 General Settings 449 Print Reports 462 Settings and Features Tables 465 Change Machine Settings from Your C...

Page 7: ...Home Before You Use Your Brother Machine Before You Use Your Brother Machine Applicable Models Definitions of Notes Notice Disclaimer of Warranties USA and Canada Trademarks Important Note 1 ...

Page 8: ...fore You Use Your Brother Machine Applicable Models Applicable Models This User s Guide applies to the following models 1 8 inch LCD models MFC J775DW Related Information Before You Use Your Brother Machine 2 ...

Page 9: ...ly hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons provide helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Bold Bold style identifies buttons on the machine s control p...

Page 10: ...MITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICE...

Page 11: ...missions Mozilla and Firefox are registered trademarks of the Mozilla Foundation The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by Brother Industries Ltd and related companies is under license Other trademarks and trade names are those of their respective owners Intel is a trademark of Intel Corporation in the U S and or other c...

Page 12: ... x64 Edition Windows Server 2003 R2 and Windows Server 2003 R2 x64 Edition Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2 In this User s Guide the LCD messages of the MFC J775DW are used unless otherwise specified In this User s Guide the illustrations of the MFC J775DW are used unless otherwise specified Unless otherwise specified the screens in thi...

Page 13: ...Home Introduction to Your Brother Machine Introduction to Your Brother Machine Before Using Your Machine Control Panel Overview LCD Overview Access Brother Utilities Windows 7 ...

Page 14: ...computer while sending or receiving a fax into memory or while scanning a document into the computer Fax sending will not be stopped during printing from your computer However when the machine is copying or receiving a fax on paper it pauses the printing operation and then continues printing when copying or fax receiving has finished Firewall Windows If your computer is protected by a firewall and...

Page 15: ...e the machine Adjust the angle of the control panel by lifting it 2 Mode buttons FAX Press to switch the machine to FAX Mode SCAN Press to switch the machine to SCAN Mode COPY Press to switch the machine to COPY Mode WEB Press to switch the machine to WEB Mode 3 Settings buttons Clear Back Press to delete characters or to go back to the previous menu level Settings Press to access the main menu 9 ...

Page 16: ...nd options d or c Press to move the cursor left or right on the LCD 5 4 8 7 6 4 Telephone buttons Hook Press before dialing to ensure a fax machine answers and then press Black Start or Color Start If the machine is in Fax Tel F T Mode and you pick up the handset of an external telephone during the F T ring pseudo double ring press Hook to talk Redial Pause Press to dial the last 30 numbers you ca...

Page 17: ...ntain print quality To prolong print head life provide better ink efficiency and maintain print quality keep your machine connected to a power source at all times 8 Start buttons Black Start Press to start sending faxes in black white Press to start making copies in black white Press to start scanning documents in color or black white depending on the scan setting Color Start Press to start sendin...

Page 18: ...s The wireless setting is disabled Wireless network is connected A three level indicator in the LCD displays the current wireless signal strength The wireless access point cannot be detected You can configure wireless settings by pressing on the control panel For more detailed information see the Quick Setup Guide 3 Ink Displays the available ink volume When an ink cartridge is near the end of its...

Page 19: ...Related Information Introduction to Your Brother Machine Reduce Printing Noise Reset Functions Reset Your Brother Machine Check the Ink Volume Error and Maintenance Messages 13 ...

Page 20: ...s Windows 8 Tap or click Brother Utilities either on the Start screen or the desktop Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click All apps Brother Brother Utilities 2 Select your mac...

Page 21: ...indows 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click All apps Brother Brother Utilities 2 Click the drop down list and then select your model name if not already selected Click Tools in the l...

Page 22: ...Home Paper Handling Paper Handling Load Paper Load Documents 16 ...

Page 23: ...Paper Handling Load Paper Load Paper Load Paper in the Paper Tray Unprintable Area Paper Settings Acceptable Paper and Other Print Media Error and Maintenance Messages Paper Handling and Printing Problems 17 ...

Page 24: ...per Load Paper in the Paper Tray Load Paper in the Paper Tray Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Legal Size Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray 18 ...

Page 25: ...ze and Paper Type settings if needed following the on screen instructions Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray complet...

Page 26: ...or wrinkled 6 Gently load paper in the paper tray with the printing surface face down Make sure the paper is flat in the tray and the paper length guide 1 touches the edges of the paper 1 IMPORTANT Be careful not to push the paper in too far it may lift at the back of the tray and cause paper feed problems 20 ...

Page 27: ...just the paper width guides 1 to fit the paper Make sure the paper guides touch the edges of the paper 1 8 Close the output paper tray cover 9 Slowly push the paper tray completely into the machine 10 While holding the paper tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray Change...

Page 28: ...wing the on screen instructions Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machine 3 Open the output p...

Page 29: ...ze 2 1 6 Fan the stack of paper well to avoid paper jams and misfeeds Always make sure the paper is not curled or wrinkled 7 Gently load paper in the paper tray with the printing surface face down Make sure the paper is flat in the tray and the paper length guide 1 touches the edges of the paper 23 ...

Page 30: ...Always fan the stack of paper well to prevent the machine from feeding multiple pages 8 Gently adjust the paper width guides to fit the paper Make sure the paper guides touch the edges of the paper 9 Close the output paper tray cover 10 Slowly push the paper tray completely into the machine 11 While holding the paper tray in the machine pull out the paper support 1 until it locks into place and th...

Page 31: ...2 1 Related Information Load Paper in the Paper Tray 25 ...

Page 32: ...tings if needed following the on screen instructions Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machin...

Page 33: ...ng surface face down Loading more than 20 sheets of photo paper may cause paper jams 7 Gently adjust the paper guides 1 to fit the paper Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray 1 8 Slowly push the paper tray completely into the machine 27 ...

Page 34: ...l out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 28 ...

Page 35: ... or the paper size setting on your computer Before loading envelopes in the tray press the corners and sides of the envelopes to make them as flat as possible See Related Information 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machine 3 Open the output paper tray cover 1 1 4 Load up to 10 envelopes in the paper t...

Page 36: ...e the output paper tray cover 6 Slowly push the paper tray completely into the machine 7 While holding the paper tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray About Envelopes 30 ...

Page 37: ... Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 31 ...

Page 38: ... of cut sheet paper only when the Borderless print feature is available and turned on Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm Envelopes 0 47 in 12 mm 0 12 in 3 mm 0 47 in 12 mm 0 12 in 3 mm The Borderless print feature is not available for envelopes 2 sided printing and some paper sizes such as Legal and Executive Relate...

Page 39: ...Home Paper Handling Load Paper Paper Settings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Size Setting Shrink Page Size of an Oversized Incoming Fax 33 ...

Page 40: ...ss OK b Select Paper Type Press OK c Select Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK d Select Paper Size Press OK e Select the paper size option you want and then press OK 3 Press Stop Exit The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine When you use glossy paper remove each sheet at once to prevent smudging or paper j...

Page 41: ... you want to change the Paper Size and Paper Type settings The default setting is On 1 Press Settings 2 Press a or b to select the following a Select General Setup Press OK b Select Check Paper Press OK c Select On or Off Press OK 3 Press Stop Exit Related Information Paper Settings Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Pa...

Page 42: ...When you print on inkjet paper coated paper and glossy paper be sure to choose the proper print media in the Basic tab of the printer driver or in the Paper Type setting on the machine When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray When using photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the printed surf...

Page 43: ...mmended Print Media Recommended Print Media For the best print quality we recommend using the Brother paper listed in the table Brother paper Paper Type Item Premium Plus Glossy Photo Letter BP71GLTR 4 x 6 BP71GP20 Related Information Acceptable Paper and Other Print Media 37 ...

Page 44: ...use the following kinds of paper Damaged curled wrinkled or irregularly shaped 1 1 1 0 08 in 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain Paper capacity of the output paper tray cover Up to 50 sheets of Letter Legal or A4 20 lb 80 g m paper Photo paper must be picked up from the ou...

Page 45: ...riting on them Have clasps or staples Are pre printed on the inside Are self adhesive Have double flaps Self adhesive Double flaps You may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Before loading envelopes in the tray press the flaps edges and corners to make them as flat as possible as shown in the illustrations Fan the stack of enve...

Page 46: ... Load Envelopes in the Paper Tray 40 ...

Page 47: ... Right Print Media Choose the Right Print Media Paper Type and Paper Size for Each Operation Paper Capacity of the Paper Trays Paper Weight and Thickness Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray 41 ...

Page 48: ...l 8 1 2 x 14 in 215 9 x 355 6 mm Yes Yes Yes Executive 7 1 4 x 10 1 2 in 184 1 x 266 7 mm Yes Yes A5 5 8 x 8 3 in 148 x 210 mm Yes Yes A6 4 1 x 5 8 in 105 x 148 mm Yes Cards Photo 4 x 6 in 10 x 15 cm Yes Yes Photo L 3 5 x 5 in 9 x 13 cm Yes Photo 2L 5 x 7 in 13 x 18 cm Yes Index Card 5 x 8 in 13 x 20 cm Yes Envelopes C5 Envelope 6 4 x 9 in 162 x 229 mm Yes DL Envelope 4 3 x 8 7 in 110 x 220 mm Yes...

Page 49: ...Size Paper Types No of sheets Paper Tray Letter Legal Executive A4 A5 A6 Envelopes Com 10 DL C5 Monarch Photo 4 x 6 10 x 15 cm Photo 2L 5 x 7 13 x 18 cm and Index Card 5 x 8 127 x 203 mm Plain Paper Recycled Paper 100 1 Inkjet Paper 20 Glossy Paper Photo 20 Index Card 30 Envelopes 10 1 When using plain paper 20 lb 80 g m Related Information Choose the Right Print Media 43 ...

Page 50: ...ssy Paper 2 Up to 58 lb Up to 220 g m Up to 10 mil Up to 0 25 mm Cards Photo Card 2 Up to 58 lb Up to 220 g m Up to 10 mil Up to 0 25 mm Index Card Up to 32 lb Up to 120 g m Up to 6 mil Up to 0 15 mm Envelopes 20 to 25 lb 80 to 95 g m Up to 20 mil Up to 0 52 mm 1 Paper Weight and Thickness for automatic 2 sided printing is 17 to 28 lb 64 to 105 g m and 3 to 5 mil 0 08 to 0 13 mm 2 BP71 69 lb 260 g...

Page 51: ...Home Paper Handling Load Documents Load Documents Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Unscannable Area 45 ...

Page 52: ...24 lb 64 to 90 g m IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with correction fluid or written in ink are completely dry 1 Lift up and unfold the ADF document support 1 1 2 Fan the pages well 3 Adjust the paper guides 1 to fit the ...

Page 53: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 47 ...

Page 54: ...ht Up to 4 4 lb 2 kg ADF models To use the scanner glass the ADF must be empty and the ADF document support must be closed 1 Lift the document cover 2 Place the document face down in the upper left corner of the scanner glass aligned with the arrow 3 Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam or press on the document cover Related Information Load D...

Page 55: ... Other Problems 49 ...

Page 56: ...you are using The figures below show the typical unscannable measurements Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax Letter 0 12 in 3 mm 0 16 in 4 mm Legal A4 0 12 in 3 mm 1 Copy All paper sizes 0 12 in 3 mm Scan 0 04 in 1 mm 0 04 in 1 mm 1 The unscannable area is 0 04 in 1 mm when using the ADF Related Information Load Documents 50 ...

Page 57: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 51 ...

Page 58: ...r N in 1 Windows Print as a Poster Windows Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows Print as a Booklet Automatically Windows Print a Color Document in Grayscale Windows Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper Windows Use a Preset Print Profile Windows Change the Default Print Settings Windows Print Settings Windows ...

Page 59: ...type of paper you are using IMPORTANT To get the best print quality for the settings you have selected always set the Media Type option to match the type of paper you load 5 Click the Paper Size drop down list and then select your paper size 6 Select the Borderless check box if needed 7 For Color Mode select Natural 8 In the Orientation field select either the Portrait or Landscape option to set t...

Page 60: ... of paper you load 5 Click the Paper Size drop down list and then select your paper size 6 For Color Mode select the Natural or Vivid option 7 In the Orientation field select either the Portrait or Landscape option to set the orientation of your printout If your application software contains a similar layout feature we recommend using the one in the application 8 Type the number of copies 1 999 yo...

Page 61: ...rint or was sent to the print queue in error you may have to delete it to allow subsequent jobs to print 1 Double click the printer icon in the task tray 2 Select the print job you want to cancel 3 Click the Document menu 4 Select Cancel 5 Click Yes Related Information Print from Your Computer Windows Monitor Machine Status from Your Computer Windows 55 ...

Page 62: ...ld select either the Portrait or Landscape option to set the orientation of your printout If your application software contains a similar layout feature we recommend using the one in the application 4 Click the Multiple Page drop down list and then select the 2 in 1 4 in 1 9 in 1 or 16 in 1 option 5 Click the Page Order drop down list and then select your page order 6 Click the Border Line drop do...

Page 63: ...ther MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Multiple Page drop down list and then select the 1 in 2x2 Pages or 1 in 3x3 Pages option 4 Change other printer settings if needed 5 Click OK 6 Complete your print operation Related Information Print from Your Computer Windows Print S...

Page 64: ...rinter where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 In the Orientation field select either the Portrait or Landscape option to set the orientation of your printout If your application software contains a similar layout feature we recommend using the one in the application 4 Click the 2 sided Booklet drop down ...

Page 65: ...ght Short Edge Left 7 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters 8 Click OK to return to the printer driver window 9 Change other printer settings if needed The Borderless feature is not available when using this option 10 Click OK again and then complete your print operation 59 ...

Page 66: ...Related Information Print from Your Computer Windows Print Settings Windows Print as a Booklet Automatically Windows 60 ...

Page 67: ...hin it may wrinkle 1 Select the print command in your application 2 Select Brother MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 In the Orientation field select either the Portrait or Landscape option to set the orientation of your printout If your application software contains a similar layout...

Page 68: ...ut having to change the order of the printed pages You can specify the number of sheets in each smaller booklet set from 1 15 This option can be helpful when folding a printed booklet that has a large number of pages 8 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters 9 Click OK to return to the printer driver window 10 Change other printer ...

Page 69: ...ints your document in 256 levels of grayscale 1 Select the print command in your application 2 Select Brother MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Advanced tab 4 For Color Grayscale select Grayscale 5 Change other printer settings if needed 6 Click OK 7 Complete your print op...

Page 70: ...The printer driver window appears 3 Click the 2 sided Booklet drop down list and then select 2 sided 4 Click the Advanced tab 5 Click the Other Print Options button 6 Select the Advanced 2 sided Settings option on the left side of the screen 7 Select one of the following options Option Description Normal Select this mode to print at normal speed using a normal amount of ink 2 sided 1 Slower print ...

Page 71: ... printing properties or preferences button The printer driver window appears 3 Click the Print Profiles tab 4 Select your profile from the print profile list The profile settings are shown on the left side of the printer driver window 5 Do one of the following If the settings are correct for your print job click OK To change the settings go back to the Basic or Advanced tab change settings and the...

Page 72: ...Related Information Print from Your Computer Windows Create or Delete Your Print Profile Windows Print Settings Windows 66 ...

Page 73: ...anced tab and configure the print settings you want for the new Print Profile 4 Click the Print Profiles tab 5 Do one of the following To create a new print profile a Click Add Profile The Add Profile dialog box appears b Type the new profile name in the Name field c Click the icon you want to use to represent this profile from the icon list d Click OK The new Print Profile name is added to the li...

Page 74: ... and printers For Windows 10 and Windows Server 2016 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click ...

Page 75: ...ted media type Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly This option may cause slight blurring of the text 2 Print Quality Select the print resolution you want Because print quality and speed are related the higher the quality the longer it will take to print the document 3 Paper Size Select the size of the paper you want to use You can either ...

Page 76: ... copy of your document will print and then reprint according to the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen before the next page of the document is printed Reverse Order Select this option to print your document in reverse order The last page of your document will be printed first 7 Multiple Page Select this opti...

Page 77: ... its sharpness white balance and color density This process may take several minutes depending on the image size and your computer s specifications 2 Ink Save Mode Select this option to print using lighter colors and emphasize image outlines The amount of ink that is saved varies depending on the type of documents printed Ink Save Mode may make your printouts look different than they appear on you...

Page 78: ... arrange dots to express halftones The printout color can be adjusted to achieve the closest match to what appears on your computer screen Advanced 2 sided Settings Select the print speed for 2 sided printing Some types of print media may need more drying time when using the 2 sided feature Change this option if you have problems with smudged 2 sided printouts or paper jams Retrieve Printer s Colo...

Page 79: ...cument Mac Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Mac Print More Than One Page on a Single Sheet of Paper N in 1 Mac Print a Color Document in Grayscale Mac Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper Mac Print Options Mac 73 ...

Page 80: ...Paper Size pop up menu and then select your paper size To print photographs without margins select a borderless paper size option 5 Click the Orientation button that matches the way you want the photo to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appear 7 Click the Media Type pop up menu and then select the media type you want to use IMPORTA...

Page 81: ...and then select your paper size 5 Select the Orientation option that matches the way you want the document to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appear 7 Click the Media Type pop up menu and then select the media type you want to use IMPORTANT To get the best print quality for the settings you have selected always set the Media Type ...

Page 82: ...your model name For more page setup options click the Show Details button 3 Select the Orientation option that matches the way you want the document to print 4 Click the application pop up menu and then select Layout The Layout setting options appear 5 In the Two Sided section select the Short Edge binding or Long Edge binding option 6 Change other printer settings if needed The Borderless feature...

Page 83: ...our model name For more page setup options click the Show Details button 3 Click the application pop up menu and then select Layout The Layout setting options appear 4 Click the Pages per Sheet pop up menu and then select the number of pages to print on each sheet 5 Select the Layout Direction option 6 Click the Border pop up menu and then select your border line type 7 Change other printer settin...

Page 84: ...scale 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Brother MFC XXXX where XXXX is your model name For more page setup options click the Show Details button 3 Click the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Color Grayscale pop up menu and then select the Grayscale option 5 Change other ...

Page 85: ...The Layout setting options appear 4 In the Two Sided section select the Short Edge binding or Long Edge binding option 5 Click the application pop up menu and then select Print Settings The Print Settings options appear 6 Click the Advanced print settings list 7 Click the Advanced 2 sided Settings menu 8 Select one of the following options from the Advanced 2 sided Settings pop up menu Option Desc...

Page 86: ...ose from standard paper sizes or create a custom paper size 2 Orientation Select the orientation portrait or landscape of your printout If your application contains a similar setting we recommend that you set the orientation using the application 3 Scale Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size 80 ...

Page 87: ...rder Select the type of border to use when printing multiple pages on a single sheet of paper 4 Two Sided available only for certain models Select whether to print on both sides of the paper 5 Reverse page orientation Select this option to rotate the printed image 180 degrees 6 Flip horizontally Select this option to reverse the printed image on the page horizontally from left to right 81 ...

Page 88: ...t page of the document is printed 2 Page Order Select the page order 3 Scale to fit paper size Select this option to enlarge or reduce the pages in your document to fit the selected paper size 4 Destination Paper Size Select the paper size to print on 5 Scale down only Select this option if you want to reduce the pages in your document when they are too large for the selected paper size If this op...

Page 89: ...f your document contains color and you select grayscale mode your document will be printed using 256 levels of grayscale 5 Advanced Change Data Transfer Mode Select the print data transfer mode to improve print quality or print speed Advanced 2 sided Settings Select the print speed for 2 sided printing Some types of print media may need more drying time when using the 2 sided feature Change this o...

Page 90: ...riangle to select the Color Enhancement feature This feature analyzes your image to improve its sharpness white balance and color density This process may take several minutes depending on the size of the image and the specifications of your computer Related Information Print from Your Computer Mac Error and Maintenance Messages Paper Handling and Printing Problems Print a Photo Mac Print a Docume...

Page 91: ...Home Scan Scan Scan Using the Scan Button on Your Brother Machine Scan from Your Computer Windows Scan from Your Computer Mac 85 ...

Page 92: ...phics Save Scanned Data to a Folder as a PDF File Scan to an Editable Text File Using OCR Scan to E mail Attachment Web Services for Scanning on Your Network Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 Change Scan Button Settings from ControlCenter4 Windows Change Scan Button Settings from ControlCenter2 Mac 86 ...

Page 93: ...K 5 Do one of the following To change the settings go to the next step To use the default settings press Black Start or Color Start Scan Type depends on the default settings Pressing Black Start or Color Start does not allow you to change the settings 6 Press a or b to select the Scan Settings option and then press OK To use the Scan Settings option a computer with the ControlCenter software insta...

Page 94: ...t or Color Start Scan Type depends on the settings you have selected Pressing Black Start or Color Start does not allow you to change the settings Related Information Scan Using the Scan Button on Your Brother Machine 88 ...

Page 95: ...to enter the four digit PIN for the computer and then press OK 5 Do one of the following To change the settings go to the next step To use the default settings press Black Start or Color Start Scan Type depends on the default settings Pressing Black Start or Color Start does not allow you to change the settings 6 Press a or b to select the Scan Settings option and then press OK To use the Scan Set...

Page 96: ...ound color that is removed 9 Press Black Start or Color Start Scan Type depends on the settings you have selected Pressing Black Start or Color Start does not allow you to change the settings Related Information Scan Using the Scan Button on Your Brother Machine 90 ...

Page 97: ...ocument 2 Press SCAN 3 Press a or b to select the Scan to OCR option and then press OK 4 If the machine is connected over the network press a or b to select the computer where you want to send data and then press OK If the LCD prompts you to enter a PIN use the control panel to enter the four digit PIN for the computer and then press OK 5 Do one of the following To change the settings go to the ne...

Page 98: ...ype Select the file format for your document Scan Size Select the scan size for your document 9 Press Black Start or Color Start Scan Type depends on the settings you have selected Pressing Black Start or Color Start does not allow you to change the settings Related Information Scan Using the Scan Button on Your Brother Machine 92 ...

Page 99: ...e computer where you want to send data and then press OK If the LCD prompts you to enter a PIN use the control panel to enter the four digit PIN for the computer and then press OK 5 Do one of the following To change the settings go to the next step To use the default settings press Black Start or Color Start Scan Type depends on the default settings Pressing Black Start or Color Start does not all...

Page 100: ...ment Remove Background Change the amount of background color that is removed 9 Press Black Start or Color Start Scan Type depends on the settings you have selected Pressing Black Start or Color Start does not allow you to change the settings Related Information Scan Using the Scan Button on Your Brother Machine 94 ...

Page 101: ...indows 10 The Web Services protocol enables Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 users to scan using a Brother machine on the network You must install the driver via Web Services Use Web Services to Install Drivers Used for Scanning Windows Vista Windows 7 Windows 8 and Windows 10 Scan Using Web Services from the Brother Machine Windows Vista SP2 or greater Windows 7 Win...

Page 102: ... Internet View network computers and devices The machine s Web Services Name appears with the printer icon Right click the machine you want to install Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Change PC settings Devices Add a device The machine s Web Services Name appears Windows 8 1 Move your mouse to the lower right corner of you...

Page 103: ...Related Information Web Services for Scanning on Your Network Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 97 ...

Page 104: ...ine s LCD Certain characters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different If the LCD displays an insufficient memory error message choose a smaller size in the Paper size setting or a lower resolution in the Resolution DPI setting 1 Load your document 2 Press SCAN 3 Press a or b to select the following a...

Page 105: ...ows Vista Click your machine and then click the Scan Profiles button The Scan Profiles dialog box appears Windows 7 Windows 8 and Windows 10 Right click the machine icon and then select Scan profiles The Scan Profiles dialog box appears 3 Select the scan profile you want to use 4 Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning and the...

Page 106: ...s from ControlCenter4 Windows 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Device Scan Settings button The Device Scan Settings dialog box appears 4 Click the tab for the Scan to action you want to change Image OCR E mail or File 5 Change the settings as needed 6 Click OK 100 ...

Page 107: ...s Yes Scan Type Yes Yes Yes Yes Document Size Yes Yes Yes Yes Brightness Yes Yes Yes Yes Contrast Yes Yes Yes Yes Auto Crop Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data Target Application Select the destination application from the drop down list OCR Language Set the optical ch...

Page 108: ...te color reproduction This mode uses up to 16 8 million colors to scan the image but it requires the most memory and has the longest transfer time Document Size The document size is set to Letter by default For faster scan speeds select the exact size of your document from the Document Size drop down list If you select the 1 to 2 A4 option the scanned image will be divided into two A5 size documen...

Page 109: ...e the scanned data more recognizable When you use this feature choose from three settings High Medium and Low Default Select this option to restore all settings to their factory setting values Related Information Scan Using the Scan Button on Your Brother Machine 103 ...

Page 110: ... The ControlCenter2 screen appears 2 Hold the control key on your keyboard and click the scan destination Image OCR E mail or File whose settings you want to change 3 Click the Device Button tab The settings for the scan destination that you selected appear The following example shows the Scan to Image settings Settings Applicable Features Image OCR E mail File Target Application E mail Applicatio...

Page 111: ... application from the Application Name pop up menu and then click Delete File Type Select the file type you want to use for the scanned data File size Change the file size by moving the File size slider to the right or left OCR Language Set the optical character recognition OCR language to match the language of the scanned document s text available only for certain models Destination File Path Cli...

Page 112: ...exact size of your document from the Document Size drop down list If you select the 1 to 2 A4 option the scanned image will be divided into two A5 size documents ID Card Scan Select this check box to scan both sides of the identification card onto one page Advanced Settings Click the Advanced Settings button in the scan settings dialog box to configure advanced settings Brightness Set the Brightne...

Page 113: ...achine Use the software applications provided by Brother or use your favorite scanning application Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Scan Using Nuance PaperPort 14 or Other Windows Applications Scan Using Windows Photo Gallery or Windows Fax and Scan Install BookScan Enhancer and Whiteboard Enhancer Windows 107 ...

Page 114: ...e Mode Windows Use ControlCenter4 Home Mode to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows Change the Operation Mode in ControlCenter4 Windows 108 ...

Page 115: ...n Size if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 If you scanned multiple pages using the ADF click the left or right arrow buttons to preview each scanned page ADF models only 8 Crop the scanned image if needed 9 Do one of the following Click Save to save scanned data Click Print to print scanned data Click Open with an Application to op...

Page 116: ...pe Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows Crop a Scanned Image Using ControlCenter4 Home Mode Windows Print Scanned Data Using ControlCenter4 Home Mode Windows Open with an Application Using ControlCenter4 Home Mode Windows 110 ...

Page 117: ... Mode Windows Select the Document Type option that matches the type of original you want to scan Option Description Photo 600 x 600 dpi 24bit Color Text and Graph 300 x 300 dpi 24bit Color Monochrome Text 200 x 200 dpi Black White Custom 300 x 300 dpi 24bit Color as default Select the scan settings you want from the Custom Settings button Related Information Scan Using ControlCenter4 Home Mode Win...

Page 118: ...time but produce a finer scanned image Scan Type Select from a range of scan color depths Auto Use for any type of document This mode automatically picks an appropriate color depth for the document Black White Use for text or line art images Gray Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated gray images without using true gray dots Black...

Page 119: ...Scan multiple documents placed on the scanner glass The machine will scan each document and create separate files or a single multi page file Continuous Scanning Select this option to scan multiple pages from the scanner glass or ADF available only for certain models After a page is scanned either continue scanning or finish Use this method to scan more pages than the maximum ADF capacity ID Card ...

Page 120: ...can Size Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows For faster scan speeds select the exact size of your document from the Scan Size drop down menu Auto means that the machine will automatically detect the document size Related Information Scan Using ControlCenter4 Home Mode Windows 114 ...

Page 121: ...splays the scanned image so that the entire image fits in the window 3 Zoom In Zooms in on the scanned image 4 Zoom Out Zooms out of the scanned image 5 Crop and Edit Removes the outer parts of the image Click the Crop and Edit button and then change the frame to contain the area you want to keep after cropping 6 Page Select Indicates the page number of the scanned page currently shown in the imag...

Page 122: ...ooms out of the image d Rotates the image counter clockwise 90 degrees e Rotates the image clockwise 90 degrees f Click and drag the frame to adjust the area to be cropped 3 Click OK The edited image is displayed in the image viewer Related Information Scan Using ControlCenter4 Home Mode Windows 116 ...

Page 123: ...ies using the printer driver features that are available in ControlCenter4 1 Scan a document 2 Click Print a Shows which images are currently selected and how many copies of each image will print b Click the Properties button to change specific printer settings c Select the Paper Size Media Type and Layout options The current settings are enclosed in a blue square 3 Configure the print settings an...

Page 124: ...an Application Using ControlCenter4 Home Mode Windows The Open with an Application button lets you scan an image directly into your graphics application for editing 1 Click the Open with an Application button 2 Select the application from the drop down list and then click OK The image will be opened in the application you have selected Related Information Scan Using ControlCenter4 Home Mode Window...

Page 125: ...ode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Select the Document Type 5 Change the size of your document if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 Click the left or right arrow buttons to preview each scanned page 8 Click Save The Save dial...

Page 126: ...he password 10 In the File Name field type a prefix for your file name if needed 11 Click the folder icon to browse and select the folder where you want to save your scanned documents 12 Click OK The scanned document is saved to the destination folder as a PDF Related Information Scan Using ControlCenter4 Home Mode Windows 120 ...

Page 127: ...ed for most users when scanning pictures TIFF tif TIFF Multi Page tif Portable Network Graphics png PDF pdf recommended for scanning and sharing documents High Compression PDF pdf Secure PDF pdf Searchable PDF pdf available only for certain models XML Paper Specification xps the XML Paper Specification is available for Windows Vista Windows 7 Windows 8 and Windows 10 or when using applications tha...

Page 128: ...ton to specify the destination where you want to save your scanned documents Show Folder Select this option to automatically display the destination folder after scanning File size Adjust the data compression ratio of the scanned image Change the file size by moving the File size slider to the right or left Custom Settings Select the Custom option click the Custom Settings button and then change s...

Page 129: ...ControlCenter4 Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to E mail Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OCR Using ControlCenter4 Advanced Mode Windows Scan to an Office File Using ControlCenter4 Advanced Mode...

Page 130: ...can Photos and Graphics Using ControlCenter4 Advanced Mode Windows Send scanned photos or graphics directly to your computer Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the Image button The scan settings dialog box appears 124 ...

Page 131: ...eeded To change the file name or Destination File Path click Change To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning The image opens in the application you have selected Related Information Scan Using ControlCenter4 Advanced Mode Windows 125 ...

Page 132: ... Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan documents and save them to a folder on your computer as PDF files Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 126 ...

Page 133: ...hen type the password 6 Click the folder icon to browse and select the folder where you want to save your scanned documents 7 Change the scan settings such as file format file name resolution or color if needed To preview and configure the scanned image select the PreScan check box 8 Click Scan The machine starts scanning The file is saved in the folder you selected Related Information Scan Using ...

Page 134: ... Card Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Select Advanced Mode as the mode setting for ControlCenter4 1 Place an ID card on the scanner glass 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 128 ...

Page 135: ... 7 Change the scan settings such as file format file name scan location resolution or color if needed 8 Click Scan The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter4 Advanced Mode Windows 129 ...

Page 136: ...Select Advanced Mode as the mode setting for ControlCenter4 The Scan to E mail feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message The machine scans to your default email client 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the...

Page 137: ... name or Destination File Path click Change To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning Your default email application opens and the scanned image is attached to a new blank email message Related Information Scan Using ControlCenter4 Advanced Mode Windows 131 ...

Page 138: ...e Windows Your machine can convert characters in a scanned document to text data using optical character recognition OCR technology You can edit this text using your preferred text editing application Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the OCR button The s...

Page 139: ...ile name or Destination File Path click Change To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter4 Advanced Mode Windows 133 ...

Page 140: ...nected to a network that has access to the Internet through either a wired or wireless connection 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the E mail or File button The scan settings dialog box appears 5 Click the File Type drop down list and then select the Microsoft Office Word docx or Microsoft Office PowerPoint pptx ...

Page 141: ...e Yes Yes Yes Yes Document Size Yes Yes Yes Yes Brightness Yes Yes Yes Yes Contrast Yes Yes Yes Yes Continuous Scanning Yes Yes Yes Yes Auto Crop Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data For Image E mail and File Windows Bitmap bmp JPEG jpg recommended for most users when s...

Page 142: ...e scanned image s destination every time you scan Destination Folder To change the folder for the Image OCR and E mail features click Change Click the folder icon and then browse to the folder where you want to save your scanned document Scan Location Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned documents Show Folder Select this option...

Page 143: ...ument again You can also type a value into the field to set the Brightness level Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also type a value into the field to set the Contrast level Continuous Scanning Select this option to scan multi...

Page 144: ...pports both TWAIN and WIA drivers the TWAIN driver recommended is used in these steps Depending on the model of your machine Nuance PaperPort 14 may not be included If it is not included you can use other software applications that support scanning 1 Load your document 2 Start PaperPort 14 Do one of the following Windows XP Windows Vista and Windows 7 Using your computer click Start All Programs N...

Page 145: ...cument size adjust the scanning area by holding down the left mouse button and dragging your mouse pointer over the portion you want to scan 10 Click PreScan if you want to preview your image and crop unwanted portions before scanning 11 Click Start The machine starts scanning Related Information Scan from Your Computer Windows TWAIN Driver Settings Windows 139 ...

Page 146: ... Scan Image Type Resolution Scan Type Photo Use for scanning photo images 300 x 300 dpi 24bit Color Web Use for attaching the scanned image to web pages 100 x 100 dpi 24bit Color Text Use for scanning text documents 200 x 200 dpi Black White 2 Resolution Select a scanning resolution from the Resolution drop down list Higher resolutions take more memory and transfer time but produce a finer scanned...

Page 147: ... image while a decrease reveals more details in gray areas You can also type a value in the field to set the contrast level 6 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image If the scanned image is too light set a lower brightness level and scan the document again If the image is too dark set a higher brightness level and scan the docu...

Page 148: ...ment you must scan using the scanner glass also called the flatbed 1 Load your document 2 Launch your scanning application Do one of the following Windows Photo Gallery Click File Import from Camera or Scanner Windows Fax and Scan Click File New Scan 3 Select the scanner you want to use 4 Click Import or OK The New Scan dialog box appears 5 Adjust the settings in the Scanner Setup dialog box if ne...

Page 149: ...The machine starts scanning the document Related Information Scan from Your Computer Windows WIA Driver Settings Windows 143 ...

Page 150: ... or Flatbed option from the drop down list Picture Type Image Type Select Color picture Grayscale picture Black and white picture or text or Custom Settings for the type of document you want to scan To change advanced settings click the Adjust the quality of the scanned picture link Page size The Page size option is available when you selected the Document Feeder as the Paper source option 144 ...

Page 151: ...ncrease or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also type a value in the field to set the contrast level Resolution DPI Select a scanning resolution from the Resolution DPI list Higher resolutions take more memory and transfer time but produce a fine...

Page 152: ...e text and images in photos taken of a whiteboard These applications are not available for Windows Server 2003 2008 2012 series The machine must be turned on and connected to the computer The computer must be connected to the Internet You must be logged on with Administrator access privileges 1 Click Brother Utilities 2 Select your machine from the drop down list 3 Select Do More in the left navig...

Page 153: ...everal ways you can use your Mac to scan photos and documents on your Brother machine Use the software applications provided by Brother or your favorite scanning application Scan Using ControlCenter2 Mac Scan Using Presto PageManager or other TWAIN Compliant Applications Mac 147 ...

Page 154: ...Fs or other file formats Scan Using ControlCenter2 Mac Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Mac Scan Both Sides of an ID Card Using ControlCenter2 Mac Scan to E mail Attachment Using ControlCenter2 Mac Scan to an Editable Text File OCR Using ControlCenter2 Mac Scan to an Office File Using ControlCenter2 Mac Scan Settings for ControlCenter2 Mac 148 ...

Page 155: ...rolCenter2 Mac Send scanned photos or graphics directly to your computer 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the Image button The scan settings dialog box appears 149 ...

Page 156: ...ath resolution or color if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine starts scanning The scanned image will open in the application you have selected Related Information Scan Using ControlCenter2 Mac 150 ...

Page 157: ...rolCenter2 Mac Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Mac 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 151 ...

Page 158: ...menu type your password in the Password and Re type Password fields and then click OK 6 Change the scan settings such as file format file name destination folder resolution or color if needed 7 Click the Start Scanning button The machine starts scanning The file will be saved in the folder you selected Related Information Scan Using ControlCenter2 Mac 152 ...

Page 159: ... Mac Scan Both Sides of an ID Card Using ControlCenter2 Mac 1 Place an ID card on the scanner glass 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 153 ...

Page 160: ... 7 Configure other settings if needed 8 Click the Start Scanning button The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter2 Mac 154 ...

Page 161: ... to E mail feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the E mail button The scan setti...

Page 162: ...or color if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine starts scanning Your default email application will open and the scanned image is attached to a new blank email Related Information Scan Using ControlCenter2 Mac 156 ...

Page 163: ...edit this text using your preferred text editing application Mac Presto PageManager must be installed on your computer Download Presto PageManager from nj newsoft com tw download brother PM9SEInstaller_BR_multilang2 dmg The Scan to OCR feature is available for certain languages 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon ...

Page 164: ... or color if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter2 Mac 158 ...

Page 165: ... connection 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the E mail or File button The scan settings dialog box appears 5 Click the File Type pop up menu and then select the Microsoft Office Word docx or Microsoft Office PowerPoint pptx option If a message dial...

Page 166: ...e Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Restore Defaults Yes Yes Yes Yes Target Application E mail Application Select which application is used to open scanned data Only applications installed on your computer can be selected Add Add an application to the pop up menu Type the application name in the Application Name field up to 30 characters and select your preferred application by cli...

Page 167: ...ages without using true gray dots Black dots are put in a specific pattern to give a gray appearance True Gray Use for photographic images or graphics This mode is more accurate because it uses up to 256 shades of gray 24bit Color Use to create an image with the most accurate color reproduction This mode uses up to 16 8 million colors to scan the image but it requires the most memory and has the l...

Page 168: ...se the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas Remove Background Color Select this option to remove the base color of documents to make the scanned data more recognizable When you use this feature select from three settings high medium and low Restore Defaults Select this o...

Page 169: ...f you are using Presto PageManager Instructions for using other applications that support TWAIN specifications are very similar 1 Start Presto PageManager The first time you use the Brother TWAIN driver you must set it as the default driver To set the Brother TWAIN driver as the default driver do the following a Click the File menu and then select the Select Source option b Select the Brother TWAI...

Page 170: ...st the scanning area by holding down the mouse button and dragging your mouse pointer over the portion you want to scan 6 Click Start The machine starts scanning Related Information Scan from Your Computer Mac TWAIN Driver Settings Mac 164 ...

Page 171: ...image 2 Scan Type Select from a range of scan color depths Black White Use for text or line art images Gray Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated gray images without using true gray dots Black dots are put in a specific pattern to give a gray appearance True Gray Use for photographic images or graphics This mode is more accurate ...

Page 172: ...is too dark set a higher brightness level and scan the document again You can also type a value in the box to set the brightness Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also type a value in the box to set the contrast Reduce Noise I...

Page 173: ...Home Copy Copy Copy a Document Enlarge or Reduce Copied Images Sort Copies Make Page Layout Copies N in 1 or Poster 2 sided Copy Copy an ID Card Copy Options 167 ...

Page 174: ... using the ADF 3 Press COPY The LCD displays Press Start Normal Quality Paper Type Paper Size 01 4 Enter the number of copies using the dial pad 5 Change the copy settings if needed Press a or b to scroll through the copy settings When the setting you want is highlighted press OK When you load paper other than Letter size Plain Paper you must change the Paper Size and Paper Type settings 6 When fi...

Page 175: ...Related Information Copy Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Copy Options 169 ...

Page 176: ... option enter an enlargement or reduction ratio from 25 to 400 Press OK If you selected 100 or the Fit to Page option go to the next step 7 When finished press Black Start or Color Start If you selected the Fit to Page option your machine adjusts the copy size to fit the paper size set in the machine The Fit to Page option does not work correctly when the document on the scanner glass is skewed mo...

Page 177: ...owing a Select Stack Sort Press OK b Select Sort Press OK 5 Press Black Start or Color Start If you placed the document in the ADF the machine scans the document and starts printing If you are using the scanner glass go to the next step 6 After the machine scans the page press 1 to scan the next page Repeat this step for each page of the document 7 After all the pages have been scanned press 2 to ...

Page 178: ...ke only one Poster copy at a time 1 Load your document 2 Press COPY 3 Enter the number of copies using the dial pad 4 Press a or b to select Page Layout Press OK 5 Press a or b to display the options and then press OK to select the option you want 6 Press Black Start or Color Start If you placed the document in the ADF or are making a poster the machine scans the pages and starts printing If you a...

Page 179: ...the scanner glass place the document face down in the direction shown in the table Option Description Off 1in1 2in1 P When using the ADF When using the scanner glass 2in1 L When using the ADF When using the scanner glass 2in1 ID Using the scanner glass 4in1 P When using the ADF When using the scanner glass 4in1 L When using the ADF When using the scanner glass Poster 2x1 Using the scanner glass Po...

Page 180: ...Option Description Poster 3x3 Using the scanner glass Related Information Make Page Layout Copies N in 1 or Poster 174 ...

Page 181: ...Home Copy 2 sided Copy 2 sided Copy Copy on Both Sides of the Paper 1 sided to 2 sided 2 sided to 2 sided 175 ...

Page 182: ...e following a Select 2 sided Copy Press OK b Select 2 sided Copy once again Press OK c Select the option you want to select Press OK Option Description Off 1sided 2sided LongEdgeFlip 1sided 2sided ShortEdgeFlip 2sided 2sided 1 1 2 1 1 2 6 Press Black Start or Color Start If you placed the document in the ADF the machine scans the pages and starts printing If you are using the scanner glass go to t...

Page 183: ...or b to select one of the jam prevention settings 2 sided1 or 2 sided2 and then press OK The 2 sided1 option uses a longer print time for the ink to dry The 2 sided2 option uses a longer print time and will also print in lighter colors Related Information 2 sided Copy Paper Handling and Printing Problems 177 ...

Page 184: ...ed under applicable laws For more detailed information see the Product Safety Guide 1 Place your identification card face down near the upper left corner of the scanner glass a b c d a a 0 12 in 3 mm or greater top left b 8 4 in 213 mm c 5 4 in 137 mm d scannable area 2 Press COPY 3 Enter the number of copies using the dial pad 4 Press a or b to select the following a Select Page Layout Press OK b...

Page 185: ...The machine starts scanning one side of the identification card 6 After the machine has scanned the first side turn over the identification card and press 1 Related Information Copy 179 ...

Page 186: ...must change the Paper Size setting Enlarge Reduce 100 Enlarge Select an enlargement ratio for the next copy Reduce Select a reduction ratio for the next copy Fit to Page Adjusts the copy size to fit on the paper size you have set Custom 25 400 Enter an enlargement or reduction ratio Density Increase the density to make the text darker Decrease the density to make the text lighter Stack Sort Select...

Page 187: ...background becomes more apparent This saves some ink and may make certain copies easier to read Set New Default Saves the copy settings that you use most often by setting them as the default settings Factory Reset Restores any changed copy settings to the factory settings Related Information Copy Copy a Document 181 ...

Page 188: ...Home Fax Fax Send a Fax Receive a Fax Voice Operations and Fax Numbers Telephone Services and External Devices Fax Reports PC FAX 182 ...

Page 189: ...x from Your Brother Machine Send a Fax Manually Send a Fax at the End of a Conversation Send the Same Fax to More than One Recipient Broadcasting Send a Fax in Real Time Cancel a Fax in Progress Check and Cancel a Pending Fax Fax Options 183 ...

Page 190: ...s OK Address Book Select a number from the Address Book Press a or b to select the following a Select Address Book Press OK b Select Search Press OK c Do one of the following Enter the two digit Speed Dial code using the dial pad Select a number from the list in the following ways i Select Alphabetical Order or Numerical Order Press OK ii Select the number you want Press OK iii Select Send a fax P...

Page 191: ...glass and then press OK The machine starts scanning the page Press 2 to send a fax or press Black Start again when finished scanning pages The machine starts sending the document Repeat this step for each additional page Related Information Send a Fax Fax Options 185 ...

Page 192: ...ialing ringing and fax receiving tones while sending a fax 1 Load your document 2 Press FAX 3 Press Hook and listen for a dial tone 4 Enter the fax number 5 When you hear fax tones press Black Start or Color Start If you are using the scanner glass press 1 to send a fax Related Information Send a Fax 186 ...

Page 193: ...fax to the other party before you both hang up 1 Ask the other party to wait for fax tones beeps and then press the Start or Send key before hanging up 2 Load your document 3 Press Black Start or Color Start If you are using the scanner glass press 1 to send a fax 4 Replace the handset of an external telephone Related Information Send a Fax 187 ...

Page 194: ...ng way a Press a or b to select Add Number and then press OK b Enter a number using the dial pad and then press OK Select a number from the list in the following way a Press a or b to select Address Book and then press OK b Press a or b to select Alphabetical Order or Numerical Order and then press OK c Press a or b to select the number you want and then press OK Repeat this step to enter addition...

Page 195: ... Enter Text on Your Brother Machine 189 ...

Page 196: ...fax number being dialed and the Broadcasting job number 3 Press a or b to select the job you want to cancel in the following ways To cancel the entire broadcast select the Broadcasting job number and then press OK Press 1 to confirm or press 2 to exit without canceling To cancel the current number being dialed select the name or number on the LCD and then press OK Press 1 to confirm or press 2 to ...

Page 197: ...ou are sending a color fax or if the machine s memory is full and you are sending a black and white fax from the ADF the machine sends the document in real time even if Real Time TX is set to Off In Real Time Transmission the automatic redial feature does not work when using the scanner glass 1 Load your document 2 Press FAX 3 Press a or b to select the following a Select Advanced Settings Press O...

Page 198: ...a Fax in Progress 1 Press Stop Exit to cancel a fax that is already in process 2 When you press Stop Exit while the machine is dialing or sending the LCD displays Job Cancel Press 1 to confirm Related Information Send a Fax Telephone and Fax problems 192 ...

Page 199: ...a fax job before it is sent 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Remaining Jobs Press OK 3 Do the following for each fax job you want to check or cancel a Press a or b to scroll through the waiting jobs If needed select the job you want to cancel and then press OK b Press 1 to confirm or press 2 to exit without canceling 4 When finished press Stop ...

Page 200: ...ller ID hist Select a number from the Caller ID history Advanced Settings Broadcasting black and white only Send the same fax message to more than one fax number at the same time Real Time TX Send a fax immediately without waiting for the machine to retrieve the scan from its memory Overseas Mode Set to On if you have difficulty sending faxes overseas Glass ScanSize Adjust the scan area of the sca...

Page 201: ... Fax Receive a Fax Receive a Fax Receive Mode Settings Shrink Page Size of an Oversized Incoming Fax Set the Fax Receive Stamp Receive a Fax at the End of a Telephone Conversation Memory Receive Options 195 ...

Page 202: ...a Fax Receive Mode Settings Receive Mode Settings Receive Modes Choose the Correct Receive Mode Set the Number of Rings Before the Machine Answers Ring Delay Set the F T Ring Time Pseudo Double ring Set Easy Receive 196 ...

Page 203: ...atic answering functions unless you are using Distinctive Ring feature To receive a fax in Manual mode lift the handset of the external telephone or press the Hook button When you hear fax tones short repeating beeps press the Start button and then select Receive to receive a fax You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine Externa...

Page 204: ...nswering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will answer every call automatically Voice messages are stored on the external TAD and fax messages are printed Select External TAD as your Receive Mode Will you be using your Brother machine on a dedicated fax line Your machine automatically answers every call as a fax Select Fax Only a...

Page 205: ... Connect an External TAD Telephone and Fax problems 199 ...

Page 206: ...ternal or extension telephones on the same line as the machine keep the Ring Delay setting of 4 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Ring Delay Press OK d Select the number of times you want the line to ring before the machine answers 0 1 2 3 or 4 Press OK If you select 0 the machine will answer immediately and the l...

Page 207: ...ing is a setting only on your Brother machine extension and external telephones will not ring however you can still answer the machine s call on any telephone 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select F T Ring Time Press OK d Select how long the machine will double ring to alert you to a voice call 20Secs 30Secs 40Secs or...

Page 208: ...e the fax If you answered at an extension telephone press 51 If Easy Receive is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the fax receive code 51 If you send faxes from a computer on the same telephone line and the machine intercepts them set Easy Receive to Off 1 Press Settings 2 Press a or b to select the following a Sel...

Page 209: ...x page to fit on your paper The machine calculates the reduction ratio using the page size of the fax and your Paper Size setting 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Auto Reduction Press OK d Select On or Off Press OK 3 Press Stop Exit Related Information Receive a Fax Paper Settings Paper Handling and Printing Prob...

Page 210: ...g fax page Make sure you have set the current date and time on the machine This feature is available only for black and white faxes 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Fax Rx Stamp Press OK d Select On or Off Press OK 3 Press Stop Exit Related Information Receive a Fax 204 ...

Page 211: ...o speaking on a telephone connected to his fax machine at the end of the conversation the other party can send you a fax before you both hang up Your machine s ADF must be empty 1 Ask the other party to load the fax and to press the Start or Send key 2 When you hear CNG tones slow repeated beeps press Black Start or Color Start 3 Press 2 to receive the fax 4 Replace the external handset Related In...

Page 212: ... are away from the machine You can use only one Memory Receive option at a time Memory Receive can be set to PC Fax Receive Off This feature is available only for black and white faxes Use PC Fax Receive to Transfer Received Faxes to Your Computer Windows only Turn Off Memory Receive Print a Fax Stored in the Machine s Memory 206 ...

Page 213: ... the PC FAX Receiving software running on your computer Even if your computer is turned off your machine will receive and store faxes in its memory When you start your computer and the PC FAX Receiving software runs your machine transfers faxes to your computer automatically 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Memor...

Page 214: ...s 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Memory Receive Press OK d Select Off Press OK The LCD displays Print All Fax or Erase All Fax if received faxes are in your machine s memory 3 Press Stop Exit Related Information Memory Receive Options Error and Maintenance Messages Telephone and Fax problems 208 ...

Page 215: ... fax it is erased from the machine s memory If you turn on PC Fax Receive your machine will receive and store your faxes in its memory when your PC is turned off 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Print Fax Press OK 3 Press Black Start 4 Press Stop Exit Related Information Memory Receive Options Error and Maintenance Messages Telephone and Fax pr...

Page 216: ...Home Fax Voice Operations and Fax Numbers Voice Operations and Fax Numbers Voice Operations Store Fax Numbers Set up Groups for Broadcasting Dial Access Codes and Credit Card Numbers 210 ...

Page 217: ...Home Fax Voice Operations and Fax Numbers Voice Operations Voice Operations Send Tone Signals Pick up a Voice Call in Fax Tel Receive Mode Special Line Considerations 211 ...

Page 218: ...banking follow these steps If you have a Touch Tone service you will not need this feature to send tone signals This feature is available only in Canada 1 Press Hook 2 Press on the machine s control panel Any digits dialed after this will send tone signals When you are finished with the call the machine will return to the Pulse dialing service Related Information Voice Operations 212 ...

Page 219: ... to alert you to pick up a voice call If you are at the machine lift the external telephone s handset and then press Hook button or Pickup button to answer If you are at an extension telephone lift the handset during the F T Ring and then press 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 51 Related ...

Page 220: ...ers Voice Operations Special Line Considerations Special Line Considerations Rollover Telephone Lines Two Line Telephone System Convert Telephone Wall Outlets Install Your Brother Machine an External Two Line TAD and Two Line Telephone 214 ...

Page 221: ...anada The calls are usually passed down or rolled over to the next available telephone line in a preset order Your machine can work in a rollover system only if it is the last number in the sequence so the call cannot roll away Do not place the machine on any of the other numbers when the other lines are busy and a second fax call is received the fax call would be transferred to a line that does n...

Page 222: ...e only in the USA and Canada The two telephone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line telephone and see if it can access both lines If it can you must separate the line...

Page 223: ...from one RJ14 jack to two RJ11 jacks Or you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it The third way is the easiest Buy a triplex adapter You can plug a triplex adapter into an RJ14 outlet It separates the wires into two separate RJ11 jacks Line 1 Line 2 and a third RJ14 jack Lines 1 and 2 If your machine is on Line 1 plug the machine into L1 of the...

Page 224: ...h line cord if you add a two line telephone 1 Place the two line TAD and the two line telephone next to your machine 2 Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack of the machine 3 Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1...

Page 225: ... and Fax Numbers Store Fax Numbers Store Fax Numbers Store Address Book Numbers Store Address Book Numbers from Outgoing Calls Store Address Book Numbers from Caller ID History Change or Delete Address Book Names or Numbers 219 ...

Page 226: ...e where you want to store the number Press OK b Enter the name up to 16 characters using the dial pad Press OK c Enter the fax or telephone number up to 20 digits Press OK Press Redial Pause to insert a pause between numbers You can press Redial Pause as many times as needed to increase the length of the pause d Press a or b to select Complete and then press OK To store another Speed Dial code rep...

Page 227: ...mber you want to store Press OK b Select Add to AddressBook Press OK To delete the number from the Outgoing Call history list select Delete and then press OK Press 1 Yes to confirm c Select the two digit Speed Dial code where you want to store the number Press OK d Enter the name up to 16 characters using the dial pad Press OK e Confirm the fax or telephone number Press OK f Select Complete Press ...

Page 228: ...ss a or b to select the following a Select the number you want to store Press OK b Select Add to AddressBook Press OK To delete the number from the Caller ID history list select Delete and then press OK Press 1 Yes to confirm c Select the two digit Speed Dial code where you want to store the number Press OK d Enter the name up to 16 characters using the dial pad Press OK e Confirm the fax or telep...

Page 229: ...the number select Delete and then press OK Press 1 Yes to confirm 4 Do one of the following To change the name press a or b to select Name and then press OK Enter the name up to 16 characters using the dial pad Press OK To change the fax or telephone number press a or b to select Fax Tel and then press OK Enter the fax or telephone number up to 20 digits Press OK How to change the stored name or n...

Page 230: ... will store the fax numbers Press OK b Select the two digit Speed Dial code where you want to store the Group Press OK c To change the Group name select Change Group Name and then press OK Enter the new Group name up to 16 characters using the dial pad and then press OK d To add numbers to the Group repeat the following steps i Select Add Number Press OK ii Select Alphabetical Order or Numerical O...

Page 231: ... Group to change Press OK b Select Change Group Name Press OK c Enter the new Group name up to 16 characters using the dial pad Press OK How to change the stored name To change a character press d or c to position the cursor to under the incorrect character and then press Clear Back Enter the new character d Select Complete Press OK 4 Press Stop Exit Related Information Set up Groups for Broadcast...

Page 232: ...elete a Group 1 Press Address Book 2 Press a or b to select Setup Groups and then press OK 3 Press a or b to select the following a Select the Group to delete Press OK b Select Delete Press OK 4 Press 1 Yes to confirm 5 Press Stop Exit Related Information Set up Groups for Broadcasting 226 ...

Page 233: ...b to select the option to add or delete Group members in the following ways To add a number to the Group do the following steps a Select Add Number Press OK b Select Alphabetical Order or Numerical Order Press OK c Select a number from the list Press OK To delete a number from the Group do the following steps a Select a number to delete Press OK b Press 1 to confirm 5 Press a or b to select Comple...

Page 234: ...hem both to dial 555 7000 if you press the following 1 Press Address Book 2 Press a or b to select Search and then press OK 3 Enter 03 the two digit Speed Dial code of Brother 1 using the dial pad 4 Press a or b to select Address Book and then press OK 5 Press a or b to select Search and then press OK 6 Enter 02 the two digit Speed Dial code of Brother 2 using the dial pad 7 Press Black Start or C...

Page 235: ...External Devices Telephone Services and External Devices Voice Mail Distinctive Ring Caller ID Voice Over Internet Protocol VoIP Telephone Line Interference External TAD Telephone Answering Device External and Extension Telephones 229 ...

Page 236: ...t allows a person with one line to receive fax and voice calls through two different telephone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personalized Ring Smart Ring RingMaster Ident A Ring Ident A Call Data Ident A Call Teen Ring and SimpleBiz Fax Alternate Number Ringing This service ...

Page 237: ...pany for availability and rates What does Brother s Distinctive Ring do The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can only receive faxes You must pay for your telephone company s Distinctive Ring service before you program the machine to work...

Page 238: ...ause the fax must listen to the ring pattern to compare it to the pattern that was registered Other telephones on the same line will ring If you program the machine correctly it will recognize the registered ring pattern of the fax number within two ring patterns and then answer with a fax tone When the voice number is called the machine will not answer Related Information Telephone Services and E...

Page 239: ...following a Select Fax Press OK b Select Miscellaneous Press OK c Select Distinctive Press OK 3 Do one of the following If you have not registered Distinctive Ring press a or b to select the following a Select Distinctive Press OK b Select On Press OK If you have already registered Distinctive Ring and want to change the pattern go to the next step 4 Press a or b to select the following a Select R...

Page 240: ... to select the following a Select Fax Press OK b Select Miscellaneous Press OK c Select Distinctive Press OK You can see the current setting d Press OK e Select Off Press OK 3 Press Stop Exit When you turn off Distinctive Ring the machine will stay in Manual mode You must set the Receive Mode again Related Information Distinctive Ring Choose the Correct Receive Mode Error and Maintenance Messages ...

Page 241: ...ce you answer a call the Caller ID information disappears from the LCD and is stored in Caller ID memory View the list or select a number and fax to it add it to the Address Book or delete it from the history You can print a list of the Caller ID information received by your machine This feature is not available in some countries This feature may not be available in certain areas of the USA and Ca...

Page 242: ...ers within your area code will be dialed using only 10 digits area code seven digit number If your dialing plan does not follow the standard 1 area code seven digit number dialing system for calling outside your area code you may experience problems returning calls from the Caller ID history and will not be able to return calls to those numbers using Caller ID history 1 Press Settings 2 Press a or...

Page 243: ...ck labeled LINE on your machine Connect the other end of the telephone cord to a modem interface box phone adapter splitter or other such device If you have questions about how to connect your machine to the VoIP system contact your VoIP provider After you have connected your machine to the VoIP system press Hook on the touchscreen or the Hook button on the control panel to verify the machine has ...

Page 244: ...the TAD must be connected to the EXT jack of the machine If you subscribe to your telephone company s Distinctive Ring service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on your machine and use that number as a fax number The recommended setting is at least four ring...

Page 245: ...ove the protective cap 1 from the jack labeled EXT and then plug the telephone line cord from your external TAD into the EXT jack Make sure this cord is connected to the TAD at the TAD s telephone line jack and not its handset jack 1 3 Set your external TAD to four rings or less The machine s Ring Delay setting does not apply 4 Record the outgoing message on your external TAD 5 Set the TAD to answ...

Page 246: ...end beginning your OGM with an initial five second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving faxes then you should re record the OGM to include it 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the...

Page 247: ...the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend setting the Receive Mode to Manual We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be rep...

Page 248: ...al Devices External and Extension Telephones External and Extension Telephones Connect an External or Extension Telephone Operation from External and Extension Telephones Use a Non Brother Cordless External Handset Use the Remote Codes 242 ...

Page 249: ...ne You can connect a separate telephone to your machine as shown in the diagram below Connect the telephone line cord to the jack labeled EXT Before you connect an external telephone remove the protective cap 3 from the EXT jack on the machine 3 1 Extension telephone 2 External telephone 3 Protective Cap 1 2 Related Information External and Extension Telephones 243 ...

Page 250: ... the external telephone connected to the EXT jack of the machine you can make the machine receive the fax by pressing the Start button and selecting the option to receive If the machine answers a voice call and pseudo double rings for you to take over you can take the call at the external telephone by pressing Pickup or by pressing Hook If you answer a call and no one is on the line You should ass...

Page 251: ...n Brother cordless telephone is connected to the EXT jack of the machine and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you must go to the machine so you can press Pickup or press Hook to transfer the call to the cordless handset Related Information External and Extension Telephones 245 ...

Page 252: ... the Start button and then selecting the option to receive Telephone Answer Code If you receive a voice call and the machine is in F T mode it will start to sound the F T ring pseudo double ring after the initial Ring Delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this between the rings If the machine answers a voice call an...

Page 253: ...ccessing your External TAD remotely try changing the three digit remote codes for example to and 999 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Remote Codes Press OK d Select On Press OK To turn off the Remote Codes select Off Press OK 3 Enter the new Fax Receive Code Press OK 4 Enter the new Telephone Answer Code Press OK...

Page 254: ...Home Fax Fax Reports Fax Reports Set the Transmission Verification Report s Style Set the Fax Journal s Interval Period Print Reports Set the Machine to Power Off Automatically 248 ...

Page 255: ... also print if you send a color fax that the receiving machine prints in black white Off Image Prints a report if your fax is unsuccessful due to a transmission error The report will also print if you send a color fax that the receiving machine prints in black white A portion of the fax s first page appears on the report 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK...

Page 256: ...rt at the selected interval and then erase all fax jobs from the Journal s memory If the memory becomes full with 200 jobs before the time you selected has passed the machine will print the Journal early and then erase all fax jobs from the memory If you want an extra report before it is due to print you can print it without erasing the jobs Every 50 Faxes The machine will print the Journal when t...

Page 257: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 251 ...

Page 258: ...Home Fax PC FAX PC FAX for Windows PC FAX for Windows PC FAX Overview Windows Send a Fax Using PC FAX Windows Receive Faxes on Your Computer Windows 252 ...

Page 259: ... PC FAX Overview Windows PC FAX Overview Windows Reduce paper consumption and save time by using Brother s PC FAX software to send faxes directly from your machine Configure PC FAX Windows Configure your PC Fax Address Book Windows 253 ...

Page 260: ... and select your model name if not already selected Click PC FAX in the left navigation bar and then click Setup Sending The PC FAX Setup dialog box appears 2 Do one of the following Click the User Information tab and then type your user information in the fields Each Microsoft account can have its own customized User Information screen for custom fax headers and cover pages Click the Sending tab ...

Page 261: ...Book Windows Add edit and delete members and groups to personalize your Brother Address Book Add a Member to the Address Book Windows Create a Group in the Address Book Windows Edit Member or Group Information Windows Delete a Member or Group Windows Export the Address Book Windows Import Information to the Address Book Windows 255 ...

Page 262: ...ows XP Windows Vista and Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navig...

Page 263: ...3 Type the member s information in the corresponding fields Only the Name field is required 4 Click OK Related Information Configure your PC Fax Address Book Windows 257 ...

Page 264: ... and Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then c...

Page 265: ...le Names field select each name you want to include in the group and then click Add Members added to the group appear in the Group Members box 5 When finished click OK Each group can contain up to 50 members Related Information Configure your PC Fax Address Book Windows 259 ...

Page 266: ...our model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select the member or group you want to edi...

Page 267: ...el name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select the member or group you want to delete 3 C...

Page 268: ...Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the File menu and then select Export 3 Select one of the following Text The Select Items dialog box appears Go to step 4 vCard You...

Page 269: ...CII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder on your computer where you want to save the data type the file name and then click Save Related Information Configure your PC Fax Address Book Windows 263 ...

Page 270: ...wn list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the File menu an...

Page 271: ...xt file 5 If you are importing an ASCII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder where you want to import the data type the file name and then click Open Related Information Configure your PC Fax Address Book Windows 265 ...

Page 272: ... numbers on the dial pad to type the number and then click Add Send Address If you select the Dial Restriction check box a confirmation dialog box will appear for you to re type the fax number using the keyboard This feature helps to prevent transmissions to the wrong destination Click the Address Book button and then select a member or group from the Address Book If you make a mistake click All C...

Page 273: ...Receive Faxes on Your Computer Windows Receive Faxes on Your Computer Windows Use Brother s PC FAX software to receive faxes on your computer screen them and print only those faxes you want Receive Faxes Using PC FAX Receive Windows 267 ...

Page 274: ...en you turn off your computer your machine will continue to receive and store faxes in your Brother machine s memory The machine s LCD will display the number of stored faxes received When you start this application the software will transfer all received faxes to your computer at once You can enable the Backup Print option if you want the machine to print a copy of the fax before the fax is sent ...

Page 275: ...Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive 2 Confirm the message and cl...

Page 276: ...AX Receive window appears 2 Click Settings 3 Configure these options as needed Preferences Configure to start PC FAX Receive automatically when you start Windows Save Configure the path to save PC FAX files and select the received document format Device Select the Brother machine that you want to receive PC FAX Lock available only for Administrators Restrict users who do not have administrator pri...

Page 277: ...tructions for a network user then the machine should already be configured for your network 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click Settings 3 Click Device Add 4 Select the appropriate connection method Select your machine from the automatic search results below Connected Brother machines will be displayed Select a device from the...

Page 278: ... computer name that will appear on the machine s LCD type the new name in the Enter your PC display name Max 15 Characters field 6 Click OK Related Information Run Brother s PC FAX Receive on Your Computer Windows 272 ...

Page 279: ...d Messages Windows Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received Unread messages 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click any faxes in the list to view them 3 When finished click in the right top corner of the window to close it 273 ...

Page 280: ...AX Receive is active and the PC FAX Receive icon will remain in your computer task tray To close PC FAX Receive click the icon in the computer task tray and click Close Related Information Receive Faxes Using PC FAX Receive Windows 274 ...

Page 281: ... FAX for Mac PC FAX for Mac Use Brother s PC FAX software to send faxes directly from your Mac without printing them This feature helps reduce your paper consumption and save time Send Faxes from Your Application Mac 275 ...

Page 282: ...fax machine supports color faxes 1 Create a document in a Mac application 2 From an application such as Apple TextEdit click the File menu and then select Print 3 Click the application pop up menu and then select the Send Fax option 4 Click the Output pop up menu and then select the Facsimile option 5 Type a fax number in the Input Fax Number field and then click Add The fax number is displayed in...

Page 283: ...er click the Add button after entering the first fax number and type the next fax number The destination fax numbers will be listed in the Destination Fax Numbers field 6 Click Print to send the fax Related Information PC FAX for Mac 277 ...

Page 284: ...k Network Get Started Network Management Software and Utilities Additional Methods of Configuring Your Brother Machine for a Wireless Network Advanced Network Features Technical Information for Advanced Users 278 ...

Page 285: ...g to your network using the Brother installation CD ROM This section provides more information on network connection types introduces various methods to manage your network and explains some useful network features of your Brother machine Supported Basic Network Features 279 ...

Page 286: ...10 11 x macOS v10 12 x Printing Yes Yes Yes Scanning Yes Yes PC Fax Send available only for certain models Yes Yes PC Fax Receive available only for certain models Yes BRAdmin Light 1 Yes Yes BRAdmin Professional 2 Yes Yes Remote Setup available only for certain models Yes Yes Status Monitor Yes Yes Driver Deployment Wizard Yes Yes Vertical Pairing Windows 7 Windows 8 and Windows 10 only Yes Relat...

Page 287: ...nd Utilities Network Management Software and Utilities Configure and change your Brother machine s network settings using a management utility Learn about Network Management Software and Utilities Change Machine Settings from Your Computer 281 ...

Page 288: ...vice settings and update device firmware from a Windows computer on your LAN BRAdmin Professional can also log activity of Brother devices on your network and export the log data Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the latest version of Brother s BRAdmin Professional utility Node name The node name appears in the current BRAdmin Prof...

Page 289: ...on CD ROM Before Configuring Your Brother Machine for a Wireless Network Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS or AOSS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network in Ad Hoc Mode Using a New SSID Configure Your Machine for a Wireless Networ...

Page 290: ...th minimal obstructions Large objects and walls between the two devices and interference from other electronic devices can affect the data transfer speed of your documents Due to these factors wireless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may want to c...

Page 291: ... Network Press OK b Select WLAN Press OK c Select WPS AOSS Press OK 3 When Enable WLAN appears press OK This will start the wireless setup wizard To cancel press Stop Exit 4 When the LCD instructs you to start WPS or AOSS press the WPS or AOSS button on your wireless access point router Then press OK on your machine Your machine will automatically detect which mode WPS or AOSS your wireless access...

Page 292: ...at manages the wireless LAN you can set up the wireless network and security settings For more information on how to access WPS mode see the instructions provided with your wireless access point router Type A Connection when the wireless LAN access point router 1 doubles as the Registrar 1 Type B Connection when another device 2 such as a computer is used as the Registrar 1 2 Routers or access poi...

Page 293: ...o the lower right corner of your desktop When the menu bar appears click Settings Control Panel Hardware and Sound Devices and Printers Add a device Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click Add a device To use a Windows Vista Windows 7 Windows 8 or Windows 10 computer as a Registrar you must register it to your network in advance For more informa...

Page 294: ...e information about how to enter text see the Appendix 6 Press a or b to select the Ad hoc option and then press OK 7 Press a or b to select the Encryption type None or WEP and then press OK 8 If you selected the WEP option for Encryption type enter the WEP key and then press OK Your Brother machine supports the use of the first WEP key only 9 To apply the settings press 1 to select Yes To cancel ...

Page 295: ...ncryption Mode Network Key Infrastructure WPA2 PSK AES 12345678 If your router uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only 2 Press Settings 3 Press a or b to select the following a Select Network Press OK b Select WLAN Press OK c Select Setup Wizard Press OK 4 When Enable WLAN appears press OK This will start the wirel...

Page 296: ... apply the settings press 1 to select Yes To cancel press 2 10 The machine attempts to connect to the wireless device you have selected If your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother installation disc into your computer or go t...

Page 297: ...iguring Your Brother Machine for a Wireless Network Use Wi Fi Direct Use Wi Fi Direct Print or Scan from Your Mobile Device Using Wi Fi Direct Configure Your Wi Fi Direct Network I Cannot Complete the Wireless Network Setup Configuration 291 ...

Page 298: ...using the one push or PIN Method of Wi Fi Protected Setup WPS You can also configure a wireless network by manually setting a SSID and password Your Brother machine s Wi Fi Direct feature supports WPA2 security with AES encryption 1 2 1 Mobile device 2 Your Brother machine Although the Brother machine can be used in both a wired supported models only and wireless network only one connection method...

Page 299: ...s from your machine s control panel Wi Fi Direct Network Configuration Overview Configure Your Wi Fi Direct Network Using the One Push Method Configure Your Wi Fi Direct Network Using the One Push Method and Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Di...

Page 300: ... Yes Go to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method and Wi Fi Protected Setup WPS No See Related Information Configure Your Wi Fi Direct Network Using the PIN Method ...

Page 301: ...1 No Press 2 appears press 1 to accept To cancel press 2 4 Activate your mobile device s WPS PIN configuration method see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device Then press OK appears Press OK on your Brother machine This will start the Wi Fi Direct setup 5 Do one of the following When your Brother machine is the G O Group Owner connect your mo...

Page 302: ...he LCD Press OK to connect 1 Press Settings 2 Press a or b to select the following a Select Network Press OK b Select Wi Fi Direct Press OK c Select Group Owner Press OK d Select On Press OK e Select Push Button Press OK 3 When Wi Fi Direct On Yes Press 1 No Press 2 appears press 1 to accept To cancel press 2 4 Activate your mobile device s WPS PIN configuration method see your mobile device s use...

Page 303: ...Direct setup 5 Do one of the following When your Brother machine is the G O Group Owner it will wait for a connection request from your mobile device When PIN Code appears enter the PIN displayed on your mobile device in the machine Press OK Follow the instructions and go to next step If the PIN is displayed on your Brother machine enter the PIN in your mobile device When your Brother machine is n...

Page 304: ... a Select Network Press OK b Select Wi Fi Direct Press OK c Select Group Owner Press OK d Select On Press OK e Select PIN Code Press OK 3 When Wi Fi Direct On Yes Press 1 No Press 2 appears press 1 to accept To cancel press 2 4 Activate your mobile device s WPS PIN configuration method see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device Then press OK a...

Page 305: ... the following a Select Network Press OK b Select Wi Fi Direct Press OK c Select Manual Press OK 3 When Wi Fi Direct On Yes Press 1 No Press 2 appears press 1 to accept To cancel press 2 4 The machine will display the SSID name and Password for three minutes Go to your mobile device s wireless network settings screen and enter the SSID name and password 5 If your mobile device connects successfull...

Page 306: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report 300 ...

Page 307: ...t for one minute and try printing it again You can find your machine s settings such as the IP address subnet mask node name and MAC Address on the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 1 Press Settings 2 Press a or b to select the following a Select Print Reports Press OK b Select Network Config Press OK 3 Press...

Page 308: ...Home Network Technical Information for Advanced Users Technical Information for Advanced Users Reset the Network Settings to Factory Default Print the WLAN Report 302 ...

Page 309: ...machine s memory may be deleted Before you reset the machine you can transfer your faxes to your computer or another fax machine so you will not lose any important messages You can also reset the print server to its factory default settings using BRAdmin Light or BRAdmin Professional 1 Press Settings 2 Press a or b to select the following a Select Network Press OK b Select Network Reset Press OK 3...

Page 310: ...ess a or b to select the WLAN Report option and then press OK 4 Press Black Start or Color Start The machine will print the WLAN Report If the WLAN Report does not print check your machine for errors If there are no visible errors wait for one minute and then try to print the report again Related Information Technical Information for Advanced Users Wireless LAN Report Error Codes My Brother Machin...

Page 311: ...ES Open WEP or None without encryption Shared key WEP If your problem is not solved the SSID or network settings you entered may be incorrect Confirm the wireless network settings For Ad Hoc Mode change the authentication and encryption methods of your computer for the wireless setting Your machine supports Open authentication only with optional WEP encryption TS 05 The security information SSID N...

Page 312: ...e has the WPS or AOSS method active and try again Try starting again after a few minutes to avoid interference from other access points Related Information Print the WLAN Report My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want to Check that My Network Devices are Working Correctly Configure Your Machine for a Wireless Network in Ad Hoc Mode Using a New SSID 306 ...

Page 313: ...Home Security Security Lock the Machine Settings 307 ...

Page 314: ... Settings Before turning on the machine s access lock feature make a careful note of your password If you forget the password you must reset all passwords stored in the machine by calling your administrator or Brother Customer Service About Using TX Lock 308 ...

Page 315: ...eiving faxes PC Fax Receive If PC Fax Receive was already On While the TX Lock feature is turned on your machine will receive faxes and store them in its memory Then when TX Lock is turned off the faxes will be sent to your chosen PC While TX Lock is On the following operations are NOT available Operation from the control panel PC printing Related Information Lock the Machine Settings Set the TX L...

Page 316: ... Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Miscellaneous Press OK c Select TX Lock Press OK 3 Enter a four digit number for the password Press OK 4 When the LCD displays Verify re enter the password Press OK 5 Press Stop Exit Related Information About Using TX Lock 310 ...

Page 317: ...lowing a Select Fax Press OK b Select Miscellaneous Press OK c Select TX Lock Press OK d Select Set Password Press OK 3 Enter the four digit number of the current password Press OK 4 Enter a four digit number for the new password Press OK 5 When the LCD displays Verify re enter the new password Press OK 6 Press Stop Exit Related Information About Using TX Lock 311 ...

Page 318: ...d Select Set TX Lock Press OK 3 Enter the registered four digit password Press OK The machine goes offline and the LCD displays TX Lock Mode Turning off TX Lock a Press Settings b Enter the current four digit password and then press OK If you enter the wrong password the LCD displays Wrong Password and stays offline The machine will stay in TX Lock Mode until the correct password is entered Relate...

Page 319: ...Home Mobile Web Connect Mobile Web Connect Brother Web Connect Google Cloud Print Mopria Print Service Brother iPrint Scan for mobile 313 ...

Page 320: ...r Web Connect Brother Web Connect Brother Web Connect Overview Online Services Used with Brother Web Connect Conditions for Using Brother Web Connect Set Up Brother Web Connect Scan and Upload Documents Using Brother Web Connect 314 ...

Page 321: ...4 3 1 Printing 2 Scanning 3 Photos images documents and other files 4 Web Service To use Brother Web Connect your Brother machine must be connected to a network that has access to the Internet through either a wired or wireless connection For network setups that use a proxy server the machine must also be configured to use a proxy server If you are unsure of your network configuration check with y...

Page 322: ...x An online file storage sharing and synchronization service URL www dropbox com OneDrive An online file storage sharing and management service URL https onedrive live com Box An online document editing and sharing service URL www box com OneNote An online document editing and sharing service URL www onenote com For more information about any of these services refer to the respective service s web...

Page 323: ...Related Information Brother Web Connect 317 ...

Page 324: ...er Web Connect Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect Configure the Proxy Server Settings Using the Machine s Control Panel 318 ...

Page 325: ...er that has access to the Internet and has the Brother machine s software installed For Windows To install the Brother Software and configure the machine to be able to print over your wired or wireless network see the Quick Setup Guide included with your Brother machine For Mac To install Full Driver Software Package go to your model s Downloads page on the Brother Solutions Center at support brot...

Page 326: ...er information must be configured on the machine Proxy server address Port number User Name Password 1 Press Settings 2 Press a or b to select the following a Select Network Press OK b Select Web Connect Settings Press OK c Select Proxy Settings Press OK d Select Proxy Connection Press OK e Select On Press OK f Press the option that you want to set and then enter the proxy server information Press...

Page 327: ...r Web Connect Set Up Brother Web Connect Brother Web Connect Setup Overview Create an Account for Each Online Service Before Using Brother Web Connect Apply for Brother Web Connect Access Register an Account on Your Brother Machine for Brother Web Connect 321 ...

Page 328: ...y for Brother Web Connect access Start Brother Web Connect access using a computer and obtain a temporary ID Brother Web Connect application page Obtain temporary ID Enter account information 1 Enter account information 2 Brother Web Connect application page 3 Obtain temporary ID Step 3 Register your account information on your machine so you can access the service you want to use Enter the tempor...

Page 329: ...reating an account log on and use the account once with a computer before using the Brother Web Connect feature Otherwise you may not be able to access the service using Brother Web Connect If you already have an account there is no need to create an additional account After you finish creating an account with the online service you want to use apply for Brother Web Connect access You do not need ...

Page 330: ...Brother Web Connect Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Do More in the left navigation bar and then click Brother Web Connect M...

Page 331: ...e machine The temporary ID is valid for 24 hours 5 Close the web browser Now that you have a Brother Web Connect access ID you must register this ID on your machine and then use your machine to access the web service you want to use Related Information Set Up Brother Web Connect 325 ...

Page 332: ...Select Register Account Press OK 3 The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access Press OK 4 Enter the temporary ID using the dial pad Press OK An error message will appear on the LCD if the information you entered does not match the temporary ID you received when you applied for access or if the temporary ID has expired Either en...

Page 333: ...then press OK 3 Press a or b to select the following a Select the service that hosts the account to which you want to upload Press OK b Select your account name Press OK 4 If the PIN entry screen appears enter the four digit PIN and then press OK 5 If you are prompted to specify your document s file format select the file format of the document you are scanning and then press OK 6 When the Scan Se...

Page 334: ...ect Google Cloud Print Google Cloud Print Google Cloud Print Overview Before Using Google Cloud Print Print from Google Chrome or Chrome OS Print from Google Drive for Mobile Print from Gmail Webmail Service for Mobile 328 ...

Page 335: ...inter registered to your Google account using a network compatible device such as a mobile phone or computer without installing the printer driver on the device Printing from Android apps requires installing the Google Cloud Print app from the Google Play Store 1 2 3 4 1 Print request 2 Internet 3 Google Cloud Print 4 Printing Related Information Google Cloud Print 329 ...

Page 336: ...re Using Google Cloud Print Before Using Google Cloud Print Network Settings for Using Google Cloud Print Register Your Machine with Google Cloud Print Using Google Chrome Register Your Machine with Google Cloud Print Using Web Based Management 330 ...

Page 337: ...g Google Cloud Print In order to use Google Cloud Print your Brother machine must be connected to a network that has access to the Internet either through a wired or wireless connection To connect and configure your machine correctly see the Quick Setup Guide or related topics in this guide Related Information Before Using Google Cloud Print 331 ...

Page 338: ...n this section are examples for Windows users Screens on your computer may vary depending on your operating system and environment 1 Open Google Chrome on your computer 2 Sign in to your Google Account 3 Click the Google Chrome menu icon and then Settings Show advanced settings 4 In the Google Cloud Print section click Manage 5 Follow the on screen instructions to register your machine 6 When a co...

Page 339: ...ur Brother machine is connected to the same network as your computer or mobile device 2 Start your web browser 3 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 You can see your machine s IP address in the Network menu on the control panel of your machine If you have set a login password for Web Based ...

Page 340: ...ave finished registering your machine return to the Web Based Management screen and make sure that Registration Status is set to Registered Related Information Before Using Google Cloud Print Set the Date Time 334 ...

Page 341: ...gle Chrome or Chrome OS 1 Make sure your Brother machine is turned on 2 Open the web page that you want to print 3 Click the Google Chrome menu icon 4 Click Print 5 Select your machine from the printer list 6 Change print options if needed 7 Click Print Related Information Google Cloud Print 335 ...

Page 342: ...e sure your Brother machine is turned on 2 Access Google Drive from your Android or Apple device s web browser 3 Open the document that you want to print 4 Tap the menu icon 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Information Google Cloud Print 336 ...

Page 343: ...service from your Android or Apple device s web browser 3 Open the email that you want to print 4 Tap the menu icon If Print appears beside the attachment name you can also print the attachment Tap Print and then follow the instructions on your mobile device 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Information Google Cloud Prin...

Page 344: ... service you can connect to the same network as your machine and print without additional setup Many native Android apps support printing 1 2 3 1 Android 4 4 or later 2 Wi Fi Connection 3 Your Brother machine You must download the Mopria Print Service from the Google Play Store and install it on your Android device Before using this service you must turn it on Related Information Mobile Web Connec...

Page 345: ...int Scan from the Google Play Store app For Apple Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Apple device Download and install Brother iPrint Scan from the App Store For Windows Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Windows device without using a computer Download and install Brother ...

Page 346: ...ntrolCenter Use Brother s ControlCenter software utility to quickly access your frequently used applications Using ControlCenter gives you direct access to specific applications ControlCenter4 Windows ControlCenter2 Mac 340 ...

Page 347: ...sing ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine Using ControlCenter4 Windows Create a Custom Tab Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine from Your Computer Windows Set Up Your Brother Address Book Using ControlCenter4 Windows 341 ...

Page 348: ...enter4 Windows Change the Operation Mode in ControlCenter4 Windows ControlCenter4 has two operation modes Home Mode and Advanced Mode You can change modes at any time Home Mode Advanced Mode Home Mode ControlCenter4 Home Mode lets you access your machine s main features easily 342 ...

Page 349: ...ion mode 1 Click the ControlCenter4 icon in the task tray and then select Open 2 Click the Configuration button and then select Mode Select 3 The mode selection dialog box appears Select either the Home Mode or Advanced Mode option 4 Click OK Related Information ControlCenter4 Windows Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows 343 ...

Page 350: ...e Mode Windows Use ControlCenter4 Home Mode to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows Change the Operation Mode in ControlCenter4 Windows 344 ...

Page 351: ...ControlCenter4 Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to E mail Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OCR Using ControlCenter4 Advanced Mode Windows Scan to an Office File Using ControlCenter4 Advanced Mode...

Page 352: ...gs tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine Import Click to read the settings from a file Print Click to print the selected items on the machine You cannot print the data until it is uploaded to the machine Click Apply to upload the...

Page 353: ...ata to the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall and you installed the Brother software and drivers from the CD ROM the necessary firewall settings have already b...

Page 354: ...nd then click Open 2 Click the Configuration button and then select Create custom tab A custom tab is created 3 To change the name of a custom tab right click the custom tab and then select Rename custom tab 4 Click the Configuration button select Create custom button and then select the button you want to create The settings dialog box appears 5 Type the button name and then change the settings i...

Page 355: ...Related Information ControlCenter4 Windows 349 ...

Page 356: ...er ControlCenter2 Mac ControlCenter2 Mac Scan Using ControlCenter2 Mac Set Up the Brother Machine Using ControlCenter2 Mac Turn On the AutoLoad Feature Mac Set Up Your Brother Address Book Using ControlCenter2 Mac 350 ...

Page 357: ...Fs or other file formats Scan Using ControlCenter2 Mac Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Mac Scan Both Sides of an ID Card Using ControlCenter2 Mac Scan to E mail Attachment Using ControlCenter2 Mac Scan to an Editable Text File OCR Using ControlCenter2 Mac Scan to an Office File Using ControlCenter2 Mac Scan Settings for ControlCenter2 Mac 351 ...

Page 358: ... then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Remote Setup button The Remote Setup Program screen appears 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine Import Click to read the settings from a file 3...

Page 359: ...start uploading data to the machine and then exit the Remote Setup Program If an error message appears enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 When finished click OK Related Information ControlCenter2 Mac Remote Setup Mac 35...

Page 360: ...omatically each time you start your Mac 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the Configuration button and then select Preferences 3 Select the Start ControlCenter on computer startup check box 4 Click OK Related Information ControlCenter2 Mac 354 ...

Page 361: ...stalled correctly The Scanner Cover and the Jam Clear Cover are fully closed Paper is inserted correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer For network models The access point for wireless router or hub is turned on and its link button is blinking The machine s LCD ...

Page 362: ... use the machine in black white mode for approximately four weeks depending on the number of pages you print While this message appears on the LCD each operation works in the following way Printing If the media type is set to Plain Paper in the Basic tab and Grayscale is chosen in the Advanced tab of the printer driver you can use the machine as a black white printer 2 sided print is not available...

Page 363: ...Error Poor telephone line quality caused a communication error Send the fax again or connect the machine to another telephone line If the problem continues call the telephone company and ask them to check your telephone line Connection Error Wi Fi Direct Other devices are trying to connect to the Wi Fi Direct network at the same time Make sure there are no other devices trying to connect to the Wi...

Page 364: ...ntly powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up The use of non Brother ink may cause frequent cleanings because non Brother ink could cause poor print quality which is resolved by cleaning The more cleaning the machine requires the faster these boxes will fill up Repairs resulting from the use of non Brother supplies may...

Page 365: ...k up Rollers Low Temperature The room temperature is too low After warming the room allow the machine to warm up to room temperature Try again when the machine has warmed up No Caller ID There is no incoming call history You did not receive calls or you have not subscribed to the Caller ID service from your telephone company To use the Caller ID feature call your telephone company See Related Info...

Page 366: ...The fax memory is full Do one of the following Clear the data from the memory To gain extra memory you can turn off Memory Receive See Related Information Turn Off Memory Receive Print the faxes that are in the memory See Related Information Print a Fax Stored in the Machine s Memory Out of Memory The machine s memory is full If a fax sending or copy operation is in progress Press Stop Exit and wa...

Page 367: ... to Print XX The machine has a mechanical problem OR A foreign object such as a paper clip or a piece of ripped paper is in the machine Open the scanner cover and remove any foreign objects and paper scraps from inside the machine See Related Information Paper is Jammed Inside and in the Front of the Machine Jam A Inside Front If the error message continues Transfer your faxes to another fax machi...

Page 368: ...Line Interference VoIP Load Documents in the Automatic Document Feeder ADF Document Jams Turn off Distinctive Ring Caller ID Load Paper Printer Jam or Paper Jam Clean the Paper Pick up Rollers Turn Off Memory Receive Print a Fax Stored in the Machine s Memory Paper is Jammed Inside and in the Front of the Machine Jam A Inside Front Paper is Jammed in the Front of the Machine Jam B Front Paper is J...

Page 369: ...nal report to see if there are any faxes you must transfer See Related Information Transfer the Fax Journal Report to Another Fax Machine Related Information Error and Maintenance Messages Transfer Faxes to Another Fax Machine Transfer Faxes to Your Computer Transfer the Fax Journal Report to Another Fax Machine Use PC Fax Receive to Transfer Received Faxes to Your Computer Windows only Reset the ...

Page 370: ...Exit to interrupt the error temporarily 2 Press Settings 3 Press a or b to select the following a Select Service Press OK b Select Data Transfer Press OK c Select Fax Transfer Press OK 4 Do one of the following If the LCD displays No Data there are no faxes left in the machine s memory Press Stop Exit Enter the fax number where faxes will be forwarded 5 Press Black Start Related Information Transf...

Page 371: ...eceive Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive 3 Read and confirm the instructions on your computer Faxes in the machine s memory will be sent to your computer automatically When faxes in the machine s memory are not sent to your computer Mak...

Page 372: ... up your Station ID you cannot enter fax transfer mode 1 Press Stop Exit to interrupt the error temporarily 2 Press Settings 3 Press a or b to select the following a Select Service Press OK b Select Data Transfer Press OK c Select Report Trans Press OK 4 Enter the fax number where Fax Journal report will be forwarded 5 Press Black Start Related Information Transfer Your Faxes or Fax Journal Report...

Page 373: ...was turned on the network connection may not have been established yet Wait and try again Connection Error 07 Connection failed to server Wrong Date Time Date and time settings are incorrect Set the date and time correctly Note that if the machine s power cord is disconnected the date and time settings may have reset to factory settings Authentication Error Error Messages Cause Action Authenticati...

Page 374: ...is not supported The file is corrupted The file cannot be used Check the service s size or format restrictions Save the file as a different type If possible get a new uncorrupted version of the file Server Error 13 Service temporarily unavailable Try again later There is a problem with the service and it cannot be used now Wait and try again If you get the message again access the service from a c...

Page 375: ...me Troubleshooting Document Jams Document Jams Document is Jammed in the Top of the ADF Unit Document is Jammed inside the ADF Unit Remove Paper Scraps Jammed in the ADF Error and Maintenance Messages 369 ...

Page 376: ...in the Top of the ADF Unit 1 Remove any paper from the ADF 2 Open the ADF cover 3 Remove the jammed document by pulling it upward 4 Close the ADF cover 5 Press IMPORTANT To avoid future document jams close the ADF cover correctly by pressing it down in the center Related Information Document Jams 370 ...

Page 377: ...d inside the ADF Unit Document is Jammed inside the ADF Unit 1 Remove any paper that is not jammed from the ADF 2 Lift the document cover 3 Pull the jammed document out to the left 4 Close the document cover 5 Press Related Information Document Jams 371 ...

Page 378: ...Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1 Lift the document cover 2 Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 3 Close the document cover 4 Press Related Information Document Jams 372 ...

Page 379: ...d remove the jammed paper Paper is Jammed Inside and in the Front of the Machine Jam A Inside Front Paper is Jammed in the Front of the Machine Jam B Front Paper is Jammed in the Back of the Machine Jam C Rear Error and Maintenance Messages Paper Handling and Printing Problems 373 ...

Page 380: ...t IMPORTANT Before you unplug the machine from the power source you can transfer your faxes that are stored in the machine s memory to your computer or another fax machine so you will not lose any important messages 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper 4 Place both hands under the plastic tabs on both sid...

Page 381: ...on 2 you cannot move it Follow these steps a Close the scanner cover and then reconnect the power cord b Open the scanner cover again and then hold down the Stop Exit button until the print head moves to the center c Unplug the machine from the power source and remove the jammed paper 3 2 If the paper is jammed under the print head unplug the machine from the power source and then move the print h...

Page 382: ...or detergent If your LCD error message was Repeat Jam A Inside Front move the print head if needed to take out any paper remaining in this area Make sure scraps of paper are not left in the corners of the machine 1 and 2 1 2 When finished continue with the next step 6 Gently close the scanner cover using both hands 7 Slowly pull the jammed paper 1 out of the machine 1 376 ...

Page 383: ...ny scraps of paper 1 b Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 c Slowly pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed completely When finished continue with the next step 8 Put the paper tray firmly back in the machine 377 ...

Page 384: ...ull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 10 Reconnect the power cord Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Error and Maintenance Messages 378 ...

Page 385: ...1 Unplug the machine from the AC power outlet IMPORTANT Before you unplug the machine from the power source you can transfer your faxes that are stored in the machine s memory to your computer or another fax machine so you will not lose any important messages 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper 4 Slowly ...

Page 386: ...craps of paper 1 b Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 c Slowly pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed completely When finished continue with the next step 5 Put the paper tray firmly back in the machine 380 ...

Page 387: ...pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 7 Reconnect the power cord Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Error and Maintenance Messages 381 ...

Page 388: ...xes that are stored in the machine s memory to your computer or another fax machine so you will not lose any important messages 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper Depending on the paper size it is easier to remove the jammed paper from the front of the machine rather than from the back of the machine 4 ...

Page 389: ...the machine 8 While holding the paper tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 9 Reconnect the power cord Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Error and Maintenance Messages 383 ...

Page 390: ... think there is a problem with your machine check the following topics You can correct most problems yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit support brother com Using non Brother supplies may affect the print quality hardware performance and machine reliability Paper Handling and Printing Problems Telephone and Fax pro...

Page 391: ...our model name Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure Use Printer Offline is not selected Windows 10 and Windows Server 2016 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers Right click the Brother MFC XXXX Printer where XXXX is your model name Click...

Page 392: ...table area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this See Related Information Unprintable Area Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing s...

Page 393: ...ing Genuine Brother Ink To prolong print head life provide the best ink cartridge economy and maintain print quality we do not recommend frequently unplugging the machine and or leaving the machine unplugged for extended periods of time We recommend using to power down the machine Using allows minimal power to the machine resulting in periodic but less frequent cleaning of the print head Character...

Page 394: ...he machine s LCD displays a Paper Jam message and you still have a problem see Related Information Error and Maintenance Messages If the paper tray is empty load a new stack of paper into the paper tray If there is paper in the paper tray make sure it is straight If the paper is curled straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back in the paper tray R...

Page 395: ...o send the fax again Vertical black lines when receiving The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine Left and right margins are cut off or a single page is printed on two pages If the received faxes are divided and printed on two pages or if you get an extra blank page your paper size setti...

Page 396: ...ided 2 sided to 2 sided Shrink Page Size of an Oversized Incoming Fax Paper Weight and Thickness Print Settings Windows Print Options Mac Print a Photo Mac Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper Windows Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper Mac 390 ...

Page 397: ...k that the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Make sure your machine has a dial tone by pressing the Hook button in Fax mode If there is no ringing when you call your machine ask your telephone company to check the line Handling Incoming Calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Easy Receive is set to On your...

Page 398: ...ubscriber service see Related Information Voice Mail If your Brother machine is on a line with the Distinctive Ring subscriber service see Related Information Distinctive Ring If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes you should select the Fax Tel mode In Fax Tel mode your Brother machine will receive faxes automatically ...

Page 399: ...you are using a VoIP system try changing the Compatibility setting to Basic for VoIP See Related Information Telephone Line Interference VoIP Sending Faxes Difficulties Suggestions Cannot send a fax Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Make sure your machine has a dial tone by pressing the Hook bu...

Page 400: ...al black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip Clean the glass strip See Related Information Clean the Scanner Related Information If You Are Having Difficulty with Your Machine Set Dial Tone Detection Telephone Line Interference VoIP Troubleshooting Set Tone or Pulse Dialing Mode Choose the Correct Receive Mod...

Page 401: ... Dial Tone Detection Setting the Dial Tone to Detection will shorten the Dial Tone detect pause 1 Press Settings 2 Press a or b to select the following a Select Initial Setup Press OK b Select Dial Tone Press OK c Select Detection or No Detection Press OK 3 Press Stop Exit Related Information Telephone and Fax problems 395 ...

Page 402: ... Normal or Basic for VoIP Press OK Basic for VoIP reduces the modem speed to 9 600 bps and turns off color fax receiving and ECM except for color fax sending Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed To improve compatibility with most VoIP services Brother recommends changing the compatibility setting to Basic for VoIP Normal sets t...

Page 403: ...fficulties Difficulties Suggestions TWAIN or WIA errors appear when starting to scan Windows Make sure the Brother TWAIN or WIA driver is selected as the primary source in your scanning application For example in Nuance PaperPort 14 click Desktop Scan Settings Select to select the Brother TWAIN WIA driver TWAIN or ICA errors appear when starting to scan Mac Make sure the Brother TWAIN driver is se...

Page 404: ... Clean the Scanner Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass 398 ...

Page 405: ...nection Repair Tool Windows Where Can I Find My Brother Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want to Check that My Network Devices are Working Correctly Google Cloud Print Problems Troubleshooting 399 ...

Page 406: ...ol exe For 64 bit OS users double click XXX C where XXX is the name of your local disk drive Program Files x86 Browny02 Brother BrotherNetTool exe If the User Account Control screen appears do one of the following Windows Vista Click Allow Windows 7 Windows 8 Windows 10 Click Yes 3 Follow the on screen instructions 4 Check the diagnosis by printing the Network Configuration Report The Network Conn...

Page 407: ...Difficulty with Your Machine Network Problems Where Can I Find My Brother Machine s Network Settings Where Can I Find My Brother Machine s Network Settings Change Machine Settings from Your Computer Print the Network Configuration Report 401 ...

Page 408: ...find the MAC Address in your Brother machine s control panel Wireless Your wireless LAN access point router is in stealth mode not broadcasting the SSID Enter the correct SSID name or Network Key manually Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID pass...

Page 409: ...ur Brother machine as a client confirm how many devices are allowed in the current Wi Fi Direct network and then check how many devices are connected Wi Fi Direct For Windows If your wireless connection has been interrupted and you have checked and tried all of the above we recommend using the Network Connection Repair Tool Related Information Network Problems Configure Your Machine for a Wireless...

Page 410: ...ame Type any description for example Brother PC FAX Rx In Port number Type 54926 In Protocol UDP is selected See the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer Wireless Your security software blocks your machine s access to the network Some security software might block access without showing a security alert dialog box even a...

Page 411: ...r of your desktop When the menu bar appears click Settings Control Panel In the Hardware group click View devices and printers Printers Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers macOS v10 10 5 v10 11 x v10 12 Click System Preferences Printers Scanners Your Brother machine is not connected to the wireless network Print the W...

Page 412: ...cation ping ipaddress or nodename Successful Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connected to the same network as your computer Windows Ask the network administrator and use the Network Connection Repair Tool to fix the IP address and the subnet mask Mac Confirm that the IP address and the Subnet Mask...

Page 413: ...then press the Enter key on your keyboard 3 Confirm the values for the IPv4 address and subnet mask 4 Type exit and then press the Enter key on your keyboard Configure the IP Address on your computer Mac 1 Select System Preferences from the Apple Menu 2 Click Network Advanced TCP IP 3 Confirm the values for the IPv4 address and subnet mask Configure the IP Address on your Brother machine Print the...

Page 414: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 408 ...

Page 415: ...on Confirm your network settings See Related Information Certain files may not be printable or may not appear exactly as they are displayed I cannot register my Brother machine with Google Cloud Print Make sure your machine is connected to a network with Internet access Verify that the date and time are set correctly on your machine I do not see a confirmation message on my Brother machine when I ...

Page 416: ...ngs 2 Press a or b to select Machine Info Press OK 3 Press a or b to select one of the following options Option Description Serial No Check your machine s serial number Version Check your machine s firmware version Firmware Update Update your machine to the latest firmware FirmwareAutoCheck View firmware information on the Home screen 4 Press OK 5 Press Stop Exit Related Information Troubleshootin...

Page 417: ...axes to your computer or another fax machine so you will not lose any important messages 1 Press Settings 2 Press a or b to select the following a Select Initial Setup Press OK b Select Reset Press OK c Select the reset option you want to use Press OK 3 Press 1 for Yes to confirm 4 Press 1 for Yes to reboot the machine Related Information Troubleshooting Reset Functions LCD Overview Transfer Your ...

Page 418: ...story will remain 2 Network You can reset the print server back to its default factory settings such as the password and IP address information 3 Address Book Fax Address book Fax resets the following settings Address Book Address Book and Setup Groups Station ID Name and Number Report Transmission Verification Report Address Book and Fax Journal History Caller ID history and Outgoing Call Faxes i...

Page 419: ...Routine Maintenance Routine Maintenance Replace the Ink Cartridges Clean Your Brother Machine Check Your Brother Machine Correct the Paper Feed to Clear Vertical Lines Pack and Ship Your Brother Machine 413 ...

Page 420: ...t your doctor IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quali...

Page 421: ...ORTANT DO NOT shake the ink cartridges If your skin or clothes come into contact with the ink wash your skin or clothes with water and soap immediately DO NOT touch the cartridge in the area indicated 2 this can prevent the machine from detecting the cartridge 5 Insert the ink cartridge in the direction of the arrow on the label Each color has its own correct position 6 Gently push the area marked...

Page 422: ... if you do not need to replace them the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots the ink may stain your skin If you mix the colors by installing an ink cartridge in the wrong position the LCD shows Wrong Ink Color Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their proper posit...

Page 423: ...r Clean the Print Head from Your Brother Machine Clean the Print Head from Your Computer Windows Clean the Print Head from Your Computer Mac Clean the Machine s LCD Clean the Outside of the Machine Clean the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Paper Pick up Rollers 417 ...

Page 424: ... a non flammable glass cleaner ADF models only 2 1 ADF models only In addition to cleaning the scanner glass and glass strip with a non flammable glass cleaner run your fingertip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after ea...

Page 425: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 419 ...

Page 426: ...ad Touching the print head may cause permanent damage and may void the print head s warranty 1 Press Settings 2 Press a or b to select the following a Select Ink Maintenance Press OK b Select PrintHead Cleaning Press OK c Select Black only Color only or All Press OK d Select Normal Strong or Strongest Press OK 3 Press Black Start or Color Start The machine cleans the print head If you clean the pr...

Page 427: ...desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the Brother MFC XXXX Printer icon where XXXX is your model name and then select Printing preferences If printer driver options appear...

Page 428: ... Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 422 ...

Page 429: ...ance 6 Select one of the following options Option Description Check Print Quality Use to print the test page and check the print quality Print Head Cleaning Use to start the cleaning process manually Select if a line or blank spaces appear in text or graphics on the test page 7 Do one of the following If you selected the Check Print Quality option click Start The machine prints the test page If yo...

Page 430: ...Machine s LCD IMPORTANT DO NOT use liquid cleaners including ethanol 1 Press and hold down to turn off the machine The LCD displays Shutting Down for a few seconds before the power goes off 2 Clean the LCD with a dry soft lint free cloth Related Information Clean Your Brother Machine 424 ...

Page 431: ...trol panel It may crack the panel 1 If the paper support flap is open close it and then close the paper support 2 Pull the paper tray 1 completely out of the machine 1 3 Wipe the outside of the machine with a dry lint free cloth to remove dust 4 Lift the output paper tray cover and remove anything that is stuck inside the paper tray 5 Wipe the inside and the outside of the paper tray with a dry li...

Page 432: ... the machine to lift the scanner cover into the open position 2 Clean the machine s printer platen 1 and the area around it wiping off scattered ink with a dry soft lint free cloth 1 2 IMPORTANT DO NOT touch the encoder strip the thin strip of plastic that stretches across the width of the machine 2 Doing this will cause damage to the machine 3 Gently close the scanner cover using both hands 4 Rec...

Page 433: ...of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water using a side to side motion After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 5 Lift the Jam Clear Flap 2 and then clean the back side of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water After cleaning wipe the rollers with a dry soft lint free cloth to remov...

Page 434: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 428 ...

Page 435: ...en there are only a few sheets of paper left in the tray clean the paper tray Base Pad 1 with a soft lint free cloth moistened with water After cleaning wipe the pad with a dry soft lint free cloth to remove all moisture 1 4 Clean the Paper Pick up Rollers 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers...

Page 436: ...rother Machine Check Your Brother Machine Check the Print Quality Check the Print Alignment from Your Brother Machine Check the Ink Volume Monitor Machine Status from Your Computer Windows Monitor Machine Status from Your Computer Mac 430 ...

Page 437: ...6 The LCD asks you to check the print quality of each color Press d or c to select the pattern 1 4 that most closely matches the printing result and then press OK 7 Do one of the following If print head cleaning is needed press OK to start the cleaning procedure If print head cleaning is not needed the Maintenance screen reappears on the LCD Press Stop Exit to finish the Print Quality check 8 Afte...

Page 438: ...head nozzle is clogged the printed sample looks like this After the print head nozzle is cleaned the horizontal lines are gone Related Information Check Your Brother Machine Paper Handling and Printing Problems 432 ...

Page 439: ...ent Press OK 3 Press OK 4 Press Black Start or Color Start The machine starts printing the Alignment Check Sheet A 5 For the A pattern press d or c to select the number of the test print that has the fewest visible vertical stripes 1 9 and then press OK In the example above row number 6 is the best choice Repeat this step for the rest of the patterns When the print alignment is not adjusted correc...

Page 440: ...the end of its life or having a problem one of the following icons is displayed The ink level is low The ink cartridge is at the end of its life There is a problem with the ink cartridge To check or print the model numbers of the ink cartridges press Clear Back to go back to the Ink Maintenance menu screen and then select InkCartridge Model Press OK and follow the instruction on the LCD 3 Press St...

Page 441: ...cted Click Tools in the left navigation bar and then click Status Monitor Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Troubleshooting Click the Troubleshooting button to access the troubleshooting website Visit the Genuine Supplies website ...

Page 442: ... Turn Off the Show Status Monitor Feature Windows Turn Off the Status Monitor Windows Cancel a Print Job Windows Check the Ink Volume 436 ...

Page 443: ...dicators and What They Mean Windows When you start up your computer the Brother Status Monitor icon appears on the task tray A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates an error has occurred A gray icon indicates the machine is offline Related Information Monitor Machine Status from Your Computer Windows 437 ...

Page 444: ... default setting is Only when printing from this PC To turn it off follow these steps 1 Right click the Brother Status Monitor icon or window select the Status Monitor Settings option and then click Options The Options window appears 2 Select the Basic tab and then select Off for Show Status Monitor 3 Click OK Even if the Show Status Monitor feature is turned off you can check the machine s status...

Page 445: ... Status from Your Computer Windows Turn Off the Status Monitor Windows Turn Off the Status Monitor Windows 1 Right click the Brother Status Monitor icon or window and then select Exit 2 Click OK Related Information Monitor Machine Status from Your Computer Windows 439 ...

Page 446: ... button The Status Monitor screen appears Troubleshooting Click the Troubleshooting button to access the Brother Solutions Center offering FAQs and troubleshooting tips Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information about Brother genuine supplies Updating the machine s status To view the latest machine status while the Status Monitor win...

Page 447: ...Related Information Check Your Brother Machine 441 ...

Page 448: ...feed to reduce vertical lines This feature is available only for Plain paper 1 Press Settings 2 Press a or b to select the following a Select Ink Maintenance Press OK b Select Impr PrintQuality Press OK c Select Correct Paper Feed Press OK 3 Press OK and then follow the instructions on the LCD Related Information Routine Maintenance 442 ...

Page 449: ...parking process may lead to print problems and possible damage to the print head 1 Unplug the machine from the AC power outlet 2 Unplug the machine from the telephone wall jack and take the telephone line cord out of the machine 3 Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover into the open position Then unplug the interface cable from the machine if...

Page 450: ...ack the machine and the printed materials in the original carton with the original packing material as shown below Do not pack the used ink cartridge in the carton If you are returning your machine to Brother as part of the Exchange Service pack only the machine Keep all separate parts and printed materials to use with your Exchange machine 10 Close the carton and tape it shut 444 ...

Page 451: ...Related Information Routine Maintenance Replace the Ink Cartridges 445 ...

Page 452: ...mize settings and features create shortcuts and work with options displayed on the machine s LCD to make your Brother machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings from Your Computer 446 ...

Page 453: ...e Settings Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel In the Event of Power Failure Memory Storage General Settings Print Reports Settings and Features Tables 447 ...

Page 454: ...t of Power Failure Memory Storage In the Event of Power Failure Memory Storage Your menu settings are stored permanently and will not be lost Temporary settings will be lost The date and time must be re entered Related Information Change Machine Settings from the Control Panel 448 ...

Page 455: ...ine Volume Change for Daylight Saving Time Automatically Set Sleep Mode Countdown Set the Machine to Power Off Automatically Set the Date Time Adjust the LCD Backlight Brightness Change How Long the LCD Backlight Stays On Set Your Station ID Set Tone or Pulse Dialing Mode Reduce Printing Noise Change the Language Displayed on the LCD 449 ...

Page 456: ... last Fax Scan Copy or Web operation before the machine returns to Ready Mode If you choose Off the machine stays in the mode you used last 1 Press Settings 2 Press a or b to select the following a Select General Setup Press OK b Select Mode Timer Press OK c Select Off 0Sec 30Secs 1Min 2Mins or 5Mins Press OK 3 Press Stop Exit Related Information General Settings 450 ...

Page 457: ...e following options Option Description Ring Adjust the ring volume Beeper Adjust the volume when you press a button make a mistake or after you send or receive a fax Speaker Adjust the speaker volume 4 Press OK 5 Press a or b to select the Off Low Med or High option Press OK 6 Press Stop Exit You can also adjust the speaker volume by pressing Hook Press d or c Each button press decreases or increa...

Page 458: ...Time It will reset itself forward one hour in the spring and backward one hour in the fall Make sure you have set the correct date and time in the Date Time setting This feature is available only in the USA and Canada 1 Press Settings 2 Press a or b to select the following a Select Initial Setup Press OK b Select Date Time Press OK c Select Auto Daylight Press OK d Select On or Off Press OK 3 Pres...

Page 459: ...se instructions to set a time delay to send the machine into Sleep Mode The timer will restart if any operation is carried out on the machine such as receiving a fax or a print job The factory setting is five minutes When the machine goes into Sleep Mode the LCD backlight turns off 1 Press Settings 2 Press a or b to select the following a Select General Setup Press OK b Select Sleep Mode Press OK ...

Page 460: ...hine after the Auto Power Off feature has turned it Off press The machine will not power off automatically when Fax jobs are in the machine s memory An error prevents the Fax Journal report from printing The machine is connected to a wireless network WLAN Enable is set to On or WLAN is selected in the Network I F setting 1 Press Settings 2 Press a or b to select the following a Select General Setu...

Page 461: ...r using the dial pad and then press OK 4 Enter the two digits for the month using the dial pad and then press OK 5 Enter the two digits for the day using the dial pad and then press OK 6 Select 12h Clock or 24h Clock and then press OK 7 To enter the time do one of the following If you selected 12h Clock enter the time in 12 hour format using the dial pad and then press OK Select AM or PM and then ...

Page 462: ...cklight Brightness If you are having difficulty reading the LCD try changing the brightness setting 1 Press Settings 2 Press a or b to select the following a Select General Setup Press OK b Select LCD Settings Press OK c Select Backlight Press OK d Select Light Med or Dark Press OK 3 Press Stop Exit Related Information General Settings 456 ...

Page 463: ...LCD Backlight Stays On You can set how long the LCD backlight stays on after the last finger press 1 Press Settings 2 Press a or b to select the following a Select General Setup Press OK b Select LCD Settings Press OK c Select Dim Timer Press OK d Select Off 10Secs 20Secs or 30Secs Press OK 3 Press Stop Exit Related Information General Settings 457 ...

Page 464: ...endix 5 Press Stop Exit NOTE USA only The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the bu...

Page 465: ...a Tone dialing service If you have a Pulse dialing rotary service you must change the dialing mode This feature is not available in some countries 1 Press Settings 2 Press a or b to select the following a Select Initial Setup Press OK b Select Tone Pulse Press OK c Select Tone or Pulse Press OK 3 Press Stop Exit Related Information General Settings Telephone and Fax problems 459 ...

Page 466: ...e When Quiet Mode is turned on the print speed becomes slower The factory setting is Off When the Quiet Mode setting is turned on is displayed on the Home screen 1 Press Settings 2 Press a or b to select the following a Select General Setup Press OK b Select Quiet Mode Press OK c Select On or Off Press OK 3 Press Stop Exit Related Information General Settings LCD Overview 460 ...

Page 467: ...nge the Language Displayed on the LCD Change the LCD language if needed This feature is not available in some countries 1 Press Settings 2 Press a or b to select the following a Select Initial Setup Press OK b Select Local Language Press OK c Select your language Press OK 3 Press Stop Exit Related Information General Settings 461 ...

Page 468: ...Home Machine Settings Change Machine Settings from the Control Panel Print Reports Print Reports Reports Print a Report Fax Reports Telephone and Fax problems 462 ...

Page 469: ...e Fax Journal prints a list of information about your last 200 incoming and outgoing faxes TX means Transmit RX means Receive User Settings The User Settings report prints a list of your current settings Network Configuration The Network Configuration report prints a list of your current network settings WLAN Report The WLAN Report prints the wireless LAN connectivity diagnosis Caller ID history T...

Page 470: ...el Print Reports Print a Report Print a Report 1 Press Settings 2 Press a or b to select the following a Select Print Reports Press OK b Select the report you want to print Press OK 3 Press Black Start 4 Press Stop Exit Related Information Print Reports Caller ID 464 ...

Page 471: ...Home Machine Settings Change Machine Settings from the Control Panel Settings and Features Tables Settings and Features Tables Settings Tables 1 8 Color LCD Features Tables 1 8 Color LCD 465 ...

Page 472: ...de Decrease printing noise Volume Ring Adjust the ring volume Beeper Adjust the beeper volume Speaker Adjust the speaker volume LCD Settings Backlight Adjust the brightness of the LCD backlight Dim Timer Set how long the LCD backlight stays on after the last finger press Sleep Mode Select how long the machine must be idle before it goes into Sleep Mode Auto Power Off Select how long the machine mu...

Page 473: ...es Distinctive USA and Canada only Distinctive Turn on the telephone company s Distinctive Ring subscriber service to register your new ring pattern on the machine Ring Pattern Caller ID USA only Area Code Set your 3 digit area code only if you do not dial it within your own area code Settings Network Level 1 Level 2 Level 3 Descriptions WLAN TCP IP BOOT Method Select the BOOT method that best sui...

Page 474: ...CD displays Not Connected IP Address View your machine s current IP Address Status Info Status View the current Wi Fi Direct network status Signal View the current Wi Fi Direct network signal strength When your machine acts as Group Owner the LCD always indicate a strong signal I F Enable Turn the Wi Fi Direct connection on or off Web Connect Settings Proxy Settings Proxy Connection Change the Web...

Page 475: ...on ID Enter your name and fax number to appear on each page you fax Tone Pulse Available only for some countries Select the dialing mode Dial Tone Shorten the dial tone detect pause Compatibility Adjust the equalization for transmission difficulties VoIP service providers offer fax support using various standards If you regularly experience fax transmission errors select Basic for VoIP Reset Machi...

Page 476: ...ettings Broadcasting Add Number Send the same fax message to more than one fax number Address Book Complete Real Time TX Send a fax without using the memory Overseas Mode Set to On if you have difficulty sending faxes overseas Glass ScanSize Adjust the scan area of the scanner glass to the size of the document Set New Default Save your settings as the default Factory Reset Restore all settings bac...

Page 477: ...und color that is removed Set New Default Save your settings as the default Factory Reset Restore all settings back to the factory settings WEB Level 1 Descriptions OneNote OneDrive Box Google Drive Evernote Dropbox Connect the Brother machine to an Internet service Web services may have been added and service names may have been changed by the provider since this document was published Address Bo...

Page 478: ...te WiFi You can configure the wireless settings by pressing on the control panel Level 1 Descriptions Setup Wizard Configure your internal print server manually WPS AOSS Configure your wireless network settings using the one button push method WLAN Assistant Configure your wireless network settings using the Brother CD ROM Related Information Settings and Features Tables 472 ...

Page 479: ...e Machine Settings from Your Computer Change Machine Settings from Your Computer Change the Machine Settings Using Remote Setup Where Can I Find My Brother Machine s Network Settings Network Management Software and Utilities 473 ...

Page 480: ...emote Setup program lets you configure many of your Brother machine s machine settings from your computer When you start Remote Setup the settings on your Brother machine will be downloaded to your computer and displayed on your screen If you change the settings on your computer you can upload them directly to the machine Remote Setup Windows Remote Setup Mac 474 ...

Page 481: ... Change the Machine Settings Using Remote Setup Remote Setup Windows Remote Setup Windows Set Up the Brother Machine from Your Computer Windows Set Up the Brother Machine Using ControlCenter4 Windows Set Up Your Brother Address Book Using ControlCenter4 Windows 475 ...

Page 482: ...grams Brother Brother Utilities Click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setup Windows 8 Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setup The Remote Setup Program wi...

Page 483: ...f an error message appears confirm that your data is correct and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 3 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communic...

Page 484: ... Brother Machine Using ControlCenter4 Windows 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine Import Click to read the settings from a file 47...

Page 485: ...to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall and you installed t...

Page 486: ... Using ControlCenter4 Windows Use Remote Setup through CC4 to add or change Address Book numbers on your computer 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Address Book button The Address Book opens in a Remote Setup window 4 Add or update the Address Book information as needed 5 Click OK Related Information Remote Setup Window...

Page 487: ...Machine Settings from Your Computer Change the Machine Settings Using Remote Setup Remote Setup Mac Remote Setup Mac Set Up the Brother Machine Using ControlCenter2 Mac Set Up Your Brother Address Book Using ControlCenter2 Mac 481 ...

Page 488: ...er menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Remote Setup button The Remote Setup Program screen appears 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine Im...

Page 489: ...start uploading data to the machine and then exit the Remote Setup Program If an error message appears enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 When finished click OK Related Information ControlCenter2 Mac Remote Setup Mac 48...

Page 490: ...through ControlCenter2 to add or change Address Book numbers on your computer 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Address Book button The Address Book opens in a Remote Setup window 4 Add or update the Address Book information as needed 5 When finished click...

Page 491: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine Supply Specifications 485 ...

Page 492: ...ture Operating 50 F to 95 F 10 C to 35 C Best Print Quality 68 F to 91 F 20 C to 33 C Humidity Operating 20 to 80 without condensation Best Print Quality 20 to 80 without condensation ADF automatic document feeder 7 Up to 20 pages Paper 20 lb 80 g m 1 Measured diagonally 2 Measured when the machine is connected to the USB interface Power consumption varies slightly depending on the usage environme...

Page 493: ... 100 sheets of 20 lb 80 g m Plain Paper Paper Output Up to 50 sheets of 20 lb 80 g m Plain Paper face up print delivery to the output paper tray 1 1 For glossy paper remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging Fax Specifications Compatibility ITU T Group 3 Modem Speed Automatic Fallback 14 400 bps Scanning Width Single sided document 8 ...

Page 494: ...processing Input 24 bit color processing Output 256 levels per color Gray Scale 10 bit color processing Input 8 bit color processing Output 256 levels Resolution Up to 19200 19200 dpi interpolated 2 Up to 1200 2400 dpi optical from Scanner Glass Up to 1200 600 dpi optical from ADF Scanning Width and Length Single sided document Scanner Glass Width Up to 8 42 in 213 9 mm Length Up to 11 61 in 295 m...

Page 495: ...and Remote Setup Also included is Brother BRAdmin Light Windows only 1 Network Management software Windows If you require more advanced machine management use the latest Brother BRAdmin Professional utility version Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the software Wireless Network Security SSID 32 characters WEP 64 128 bit WPA PSK TKI...

Page 496: ...sor 80 MB 550 MB 1 Third party USB ports are not supported 2 For WIA 1200 x 1200 resolution Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi 3 Nuance PaperPort 14 supports Windows XP Home SP3 or greater Windows XP Professional 32 bit SP3 or greater Windows Vista SP2 or greater Windows 7 Windows 8 Windows 8 1 and Windows 10 4 Windows XP Professional includes Windows XP Professional...

Page 497: ...S 7 8 T U V 8 T 9 W X Y Z 9 To move the cursor to the left or right press d or c Inserting spaces To enter a space in a fax number press c once To enter a space in a name press c twice Making corrections If you entered an incorrect character and want to change it press d or c to move the cursor under the incorrect character Press Clear Back and then enter the correct character To insert a characte...

Page 498: ... Store Address Book Numbers from Caller ID History Change a Group Name Set Your Station ID 492 ...

Page 499: ...rinting Replacement ink cartridges will print the number of pages specified later in this table Starter cartridge yield is approximately 90 black and 60 color of the yield of the LC20E replacement cartridges Replacement Supplies Super High Yield Black LC20EBK Super High Yield Yellow LC20EY Super High Yield Cyan LC20EC Super High Yield Magenta LC20EM Black Approximately 2400 pages 1 Yellow Cyan and...

Page 500: ... 200 Crossing Boulevard P O Box 6911 Bridgewater NJ 08807 0911 USA Brother International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web www brother com USA CAN Version 0 ...

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