Brother MFC-J6920DW User Manual Download | Manualshive

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background image

Troubleshooting

131

B

The printouts are wrinkled.

(Windows

®

)

In the printer driver

Advanced

tab, click

Color Settings

, and uncheck

Bi-Directional Printing

.

(Macintosh)
In the printer driver, choose

Print Settings

, click

Advanced

, choose

Other Print Options

, and uncheck

Bi-Directional Printing

.

Make sure you are using Genuine Brother Innobella™ Ink.

Paper Handling Difficulties

Difficulties

Suggestions

The machine does not feed paper.

Make sure the paper tray is pushed in all the way until it clicks into place.

Make sure the Jam Clear Cover at the back of the machine is closed.

If the Touchscreen shows the Paper Jam message and you still have a problem,
see

Error and maintenance messages

If there is no paper, load a new stack of paper into the paper tray.

If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it. Sometimes it is helpful to remove the paper, turn the stack over and
put it back into the paper tray.

Reduce the amount of paper in the paper tray, and then try again.

Clean the paper pick-up rollers.

(See Advanced User’s Guide:

Cleaning the paper pick-up rollers

.)

Photo paper does not feed
correctly.

When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.

Machine feeds multiple pages.

Do the following:

(See

Loading paper and other print media



Make sure the paper is loaded correctly in the paper tray.



Remove all the paper from the tray and fan the stack of paper well, then put it
back in the tray.



Make sure you do not push the paper in too far.

Make sure the Jam Clear Cover is closed correctly. (See

Printer jam or paper jam

Make sure the Base Pad in the paper tray is not dirty. (See Advanced User’s
Guide:

Cleaning the paper pick-up rollers

.)

There is a paper jam.

See

Printer jam or paper jam

on page 121. Make sure the paper guides are set to

the correct paper size. Do not extend the paper tray when you load A5 or smaller
size paper.

Paper jam reoccurs.

If there is a repeat paper jam, a small piece of paper may be stuck in the machine.
Make sure paper is not still jammed in the machine. (See

Additional paper jam

clear operations

Print Quality Difficulties (continued)

Difficulty

Suggestions

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Summary of Contents for MFC-J6920DW

Page 1: ...Basic User s Guide MFC J6920DW Version A USA CAN ...

Page 2: ... at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you of enhancements to your ...

Page 3: ...ent way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software documents and utilities read FAQs and troubleshooting tips and learn how to get the most from your Brother product http solutions bro...

Page 4: ...ly genuine Brother accessories which are available at most Brother retailers If you cannot find the accessory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase NOTE In Canada only Visa and MasterCard ...

Page 5: ...igh Yield black LC103BK Prints approx 600 pages 1 Ink Cartridge High Yield yellow LC103Y Prints approx 600 pages 1 Ink Cartridge High Yield cyan blue LC103C Prints approx 600 pages 1 Ink Cartridge High Yield magenta red LC103M Prints approx 600 pages 1 Premium Plus Glossy Photo Paper Ledger size 20 sheets BP71GLGR Letter size 20 sheets BP71GLTR 4 6 size 20 sheets BP71GP20 Multipurpose Paper Plain ...

Page 6: ...E STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN...

Page 7: ...of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publica...

Page 8: ...r ControlCenter utility using your machine in a network environment and frequently used terms HTML file CD ROM Web Connect Guide This Guide provides useful information about accessing Internet services from the Brother machine as well as downloading images printing data and uploading files directly to Internet services PDF file Brother Solutions Center 1 AirPrint Guide This Guide provides informat...

Page 9: ...14 Shortcut Settings 15 Adding Copy Shortcuts 15 Adding Fax Shortcuts 15 Adding Scan Shortcuts 16 Adding Web Connect Shortcuts 18 Changing Shortcuts 19 Editing Shortcut Names 20 Deleting Shortcuts 20 Recalling Shortcuts 20 2 Loading paper 21 Loading paper and other print media 21 Loading paper in paper tray 1 21 Loading smaller paper Photo Photo L Photo 2L or envelopes 26 Loading paper in paper tr...

Page 10: ...g fax 51 Transmission Verification Report 52 5 Receiving a fax 53 Receive Modes 53 Choose the correct Receive Mode 53 Using Receive Modes 55 Fax Only 55 Fax Tel 55 Manual 55 External TAD 55 Receive Mode settings 56 Ring Delay 56 F T Ring Time Fax Tel mode only 56 Easy Receive 57 Fax Preview Black White only 58 How to preview a received fax 58 Turning off Fax Preview 60 6 Using PC FAX 61 PC FAX Sen...

Page 11: ...73 How to dial 73 Manual dialing 73 Dialing from the Address Book 73 Fax Redial 74 Storing numbers 74 Storing a pause 74 Storing Address Book numbers 74 Changing or deleting Address Book names or numbers 75 9 Making copies 77 How to copy 77 Stop copying 77 Copy preset settings 77 Copy options 78 Paper Type 79 Paper Size 79 Tray Select 79 ADF High Speed Mode copying 80 10 PhotoCapture Center Printi...

Page 12: ...01 Cleaning the print head 102 Checking the print quality 103 Checking the print alignment 104 Setting the date and time 105 B Troubleshooting 106 Identifying your problem 106 Error and maintenance messages 108 Error animation 118 Transferring your faxes or Fax Journal report 118 Document jam 119 Printer jam or paper jam 121 If you are having difficulty with your machine 127 Dial Tone 139 Telephon...

Page 13: ...cifications 191 General 191 Print media 193 Fax 195 Copy 196 PhotoCapture Center 197 PictBridge 198 Scanner 199 Printer 200 Interfaces 201 Network 202 Computer requirements 203 Consumable items 204 E Index 205 ...

Page 14: ...eval Additional receiving operations Polling 5 Dialing and storing numbers Voice operations Additional dialing operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy options Ledger Copy Shortcuts 8 PhotoCapture Center Printing photos from a memory card or USB Flash drive PhotoCapture Center operations Print Images PhotoCapture Center print settings ...

Page 15: ...d typeface identifies the dial pad numbers of the Touchpanel and buttons on your computer screen Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier New Text in Courier New font identifies messages on the Touchscreen of the machine WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injurie...

Page 16: ...08 R2 To view the documentation from Start All Programs select Brother MFC XXXX where XXXX is your model name from the programs group and then choose User s Guides Windows 8 Windows Server 2012 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Support in the left navigation bar and then click User s Guides If you have not installed t...

Page 17: ...uments You can find the instructions as follows Software and Network User s Guide Scan ControlCenter Nuance PaperPort 12SE How to Guides Windows The complete Nuance PaperPort 12SE How to Guides can be viewed from the Help selection in the PaperPort 12SE application Presto PageManager User s Guide Macintosh NOTE Presto PageManager is available as a download from http nj newsoft com tw download brot...

Page 18: ... Guide for Brother iPrint Scan 1 This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi Fi network Accessing Brother Support Windows 1 You can find all the contacts you will need such as Web support Brother Solutions Center Customer Service and Brother Authorized Service Centers in Brother nu...

Page 19: ...nter on the CD ROM Double click the Brother Support icon The following screen will appear To download and install Presto PageManager click Presto PageManager To access the Brother Web Connect page click Brother Web Connect To register your machine from the Brother Product Registration Page http www brother com registration click On Line Registration For the latest news and product support informat...

Page 20: ... used 1 3 7 Touchscreen LCD Liquid Crystal Display This is a Touchscreen LCD You can access the menus and options by pressing them as they are displayed on this screen You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it To lower this control panel push the release button that is located behind the control panel as shown in the illustration 2 1 ...

Page 21: ...n see How to print and scan with NFC Near Field Communication on page 97 3 Touchpanel The LEDs on the Touchpanel only light up when they are available for use Back Press to go back to the previous menu level Home Lets you return to the Home screen The default shows the date and time but you can change the default setting Cancel Press to cancel an operation when illuminated in red Dial Pad Press th...

Page 22: ...few seconds before turning itself off If you have connected an external telephone or TAD it is always available If you turn off the machine using it will still periodically clean the print head to maintain print quality To prolong print head life provide better ink efficiency and maintain print quality you should keep your machine connected to the power at all times ...

Page 23: ... to Fax Copy and Scan WiFi setup Ink levels and Setup screen When the Home screen is displayed the machine is in Ready mode If Secure Function Lock 1 has been turned on an icon is prominently displayed 1 See Advanced User s Guide Secure Function Lock 2 0 More screen 1 The More screen provides access to additional features such as Photo Web and Ledger Copy Shortcuts Shortcut screens 1 You can quick...

Page 24: ... Status A four level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection If you see at the top of the screen you can easily configure the wireless settings by pressing it For more information see Quick Setup Guide 4 Ink Lets you see the available ink volume Also lets you access the Ink menu When the ink cartridge is near the end of l...

Page 25: ...hortcuts are available To display the other Shortcut screens swipe left or right or press d or c 11 Faxes in memory You can see how many received faxes are in the memory 1 Press Print to print the faxes 1 When Fax Preview is set to Off 12 New Fax When Fax Preview is set to On you can see how many new faxes you have received and stored in the memory Press View to see your faxes on the Touchscreen N...

Page 26: ...RATION in Japan Settings screen 1 The Touchscreen LCD shows the machine status when you press You can check and access all the machine s settings from the following screen 1 Ink See the remaining ink volume When the ink cartridge is near the end of life or having a problem the error icon is displayed on the color ink For more information see Advanced User s Guide Checking the ink volume Press to a...

Page 27: ...per type 8 Tray 2 Press to check the size of paper in Tray 2 Also lets you access the Tray 2 setting You can change the paper size Setting the Ready screen 1 You can set the Ready screen to either Home More Shortcuts 1 Shortcuts 2 or Shortcuts 3 When the machine is idle or you press the machine will go back to the screen that you have set a Press b Press All Settings c Swipe up or down or press a ...

Page 28: ... press the Touchscreen with a sharp object such as a pen or stylus It may damage the machine The following steps show how to change a setting in the machine In this example the Receive Mode setting is changed from Fax Only to Fax Tel a Press b Press All Settings c Swipe up or down or press a or b to display Fax d Press Fax e Swipe up or down or press a or b to display Setup Receive f Press Setup R...

Page 29: ...p or down or press a or b to display the available settings and then press the setting you want to change g Swipe up or down or press a or b to display the available options for the setting and then press the option you want to set Repeat steps f and g until you have chosen all the settings for this Shortcut h When you are finished changing the settings press Save as Shortcut i Read and confirm th...

Page 30: ...will be the Shortcut name plus a sequential number f Press Options g Swipe up or down or press a or b to display the available settings and then press the setting you want to change h Press the new option you want to set Repeat steps g and h until you have chosen all the settings for this Shortcut Press OK i When you are finished choosing new options press Save as Shortcut j Read and confirm the d...

Page 31: ...and then press it Press OK to confirm the Profile Name you have chosen Go to step m NOTE To add a Shortcut for to Network and to FTP you must have added the Profile Name beforehand f Do one of the following To enter an E mail address manually press Manual Enter the E mail address using the keyboard on the Touchscreen See Entering Text on page 190 Press OK To enter an E mail address from the Addres...

Page 32: ...reen and then press OK to save your Shortcut Adding Web Connect Shortcuts 1 The settings for the following services can be included in a Web Connect Shortcut SKYDRIVE BOX GOOGLE DRIVE EVERNOTE DROPBOX FACEBOOK PICASA WEB ALBUMS FLICKR NOTE Web services may have been added and or service names may have been changed by the provider since this document was published To add a Web Connect Shortcut you ...

Page 33: ...b Connect Shortcut delete it and then add a new Shortcut For more information see Deleting Shortcuts on page 20 and Adding Web Connect Shortcuts on page 18 a Press the Shortcut you want to change The settings for the Shortcut that you chose are displayed b Change the settings for the Shortcut you chose in step a For example see Adding Copy Shortcuts on page 15 c Press Save as Shortcut when you are...

Page 34: ... name using the keyboard on the Touchscreen For help entering letters see Entering Text on page 190 Press OK Deleting Shortcuts 1 You can delete a Shortcut a Press and hold the Shortcut until the dialog box appears NOTE You can also press All Settings and Shortcut Settings b Press Delete to delete the Shortcut that you chose in step a Press Yes to confirm Recalling Shortcuts 1 The Shortcut setting...

Page 35: ...ay 2 on page 29 Loading paper in paper tray 1 2 Load only one size of paper and one type of paper in the paper tray at a time For more information about paper size weight and thickness see Choosing the right print media on page 41 You must load paper sizes Letter A4 or Executive in Landscape position Load Ledger or A3 Legal Folio or smaller paper A5 A6 Photo Photo L Photo 2L Index cards envelopes ...

Page 36: ...r Folio 2 or Ledger or A3 3 size as shown in the illustration When using Letter A4 or smaller size paper If you are using Letter or A4 you do not have to extend the tray If tray 2 is extended then extend tray 1 and pull up the stopper If you are using 5 8 8 3 in 148 210 mm or smaller size paper make sure the paper tray is not extended c Gently press and slide the paper side guides 1 to fit the pap...

Page 37: ...topper 3 to hold the paper in landscape position For instructions about how to extend tray 1 over tray 2 see Loading paper in paper tray 2 on page 29 f Fan the stack of paper well to avoid paper jams and misfeeds NOTE Always make sure that the paper is not curled g To load paper in the tray do one of the following When using Letter A4 or Executive size paper 1 Close the output paper tray cover 2 G...

Page 38: ...s Make sure the paper side guides touch the sides of the paper NOTE Be careful not to push the paper in too far it may lift at the back of the tray and cause feed problems i Check that the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams j Slowly push the paper tray completely into the machine CAUTION DO NOT push Tray 1 into the machine t...

Page 39: ...ks into place and then unfold the paper support flap 2 NOTE Before you shorten Tray 1 take the paper out of the tray Then shorten the tray by pressing the universal guide release button 1 Adjust the paper length guide 2 to fit the paper size you are going to use Then put the paper in the tray 2 1 1 2 ...

Page 40: ...Photo 2L paper to make them as flat as possible IMPORTANT If Photo 4 6 in 10 15 cm or Photo L 3 5 5 in 89 127 mm or Photo 2L 5 7 in 13 18 cm paper is double feeding put only one sheet of Photo or Photo L paper in the paper tray at a time b Do one of the following If you load Photo L 3 5 5 in 89 127 mm in the paper tray lift up the Photo L stopper 1 If you load Photo 4 6 in 10 15 cm or Photo 2L 5 7...

Page 41: ... 80 to 95 g m2 Some envelopes need margin settings to be set in the application Make sure you do a test print first before printing many envelopes IMPORTANT DO NOT use the following types of envelopes as they will not feed correctly That are of a baggy construction That have windows That are embossed have raised writing on them That have clasps or staples That are pre printed on the inside Occasio...

Page 42: ...ng put one envelope in the paper tray at a time b Gently press and slide the paper side guides to fit the paper size c Put envelopes in tray 1 with the printing surface face down If the envelope flaps are on the long edge load the envelopes with the flap on the left as shown in the illustration Gently adjust the paper side guides 1 to fit the size of the envelopes 1 ...

Page 43: ...everse Print Windows or Reverse page orientation Macintosh in the printer driver s dialog box and then adjust the size and margin in your application For more information see Software and Network User s Guide Reverse Print Windows or Reverse Print Macintosh Loading paper in paper tray 2 2 NOTE You can only use plain paper sizes Letter or A4 in Landscape position and Ledger Legal or A3 in Portrait ...

Page 44: ...re using Letter or A4 you do not have to extend the tray c Open the paper tray cover 1 d Gently press and slide the paper side guides 1 to fit the paper size If you are loading Letter or A4 size paper put it in landscape position and lift up the A4 LTR stopper 2 Make sure that the triangular mark 3 on the paper side guide lines up with the marks for the paper size you are using e Fan the stack of ...

Page 45: ...r Legal or A3 size paper Portrait orientation 2 g Gently adjust the paper side guides so they touch the sides of the paper stack NOTE Be careful not to push the paper in too far it may lift at the back of the tray and cause feed problems h Check that the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams 1 ...

Page 46: ... large size paper you must also extend Tray 1 out over Tray 2 to prevent printed pages from falling off the output tray If you are using Letter or A4 size paper pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 l Extending tray 1 over tray 2 Pull tray 1 out of the machine Press the universal guide release button 1 as you slide out the front of the pape...

Page 47: ... it locks into place and then unfold the paper support flap 2 NOTE If you are finished using Ledger Legal or A3 size paper and want to use Letter or A4 size paper take the paper out of the tray Shorten the tray by pressing the universal guide release button 1 Adjust the paper side guides 2 to fit Letter or A4 you are going to use Lift up the A4 LTR stopper 3 Then put the paper into the tray 1 2 1 ...

Page 48: ...hoto 2L 5 7 in 13 18 cm and Index Card 5 8 in 127 203 mm NOTE The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot a Open the manual feed slot cover b Slide the manual feed slot paper guides to match the width of the paper you are going to use NOTE For information about the paper orientation follow the label attached on the right side of the manual feed s...

Page 49: ... in the manual feed slot at any one time Doing this may cause a paper jam Even if you are printing multiple pages do not feed the next sheet of paper until the Touchscreen shows a message instructing you to feed the next sheet DO NOT put paper in the manual feed slot when you are printing from the paper tray Doing this may cause a paper jam For details about the paper orientation see Paper orienta...

Page 50: ...of thick paper push the envelope into the manual feed slot until you feel it grab the envelope f If the data does not fit on one sheet the Touchscreen will prompt you to load another sheet of paper Place another sheet of paper in the manual feed slot and then press OK on the Touchscreen NOTE Make sure printing has finished before you close the manual feed slot cover When paper is placed in the man...

Page 51: ...ion see Software and Network User s Guide Print without a Border Windows or Print without a Border Macintosh NOTE The Borderless print feature is not available for envelopes and 2 sided printing The Borderless print feature is not available for some paper sizes such as Legal and Executive For more information see Printer on page 200 Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet...

Page 52: ...on you want If you press the displayed paper size for Tray 2 press Paper Size Swipe up or down or press a or b to display Letter Legal Ledger A4 or A3 and press the option you want d Press NOTE You can use only plain paper in Tray 2 The machine ejects paper with printed surface face up onto the paper tray in front of the machine When you use transparencies or glossy paper remove each sheet at once...

Page 53: ...rint quality for the settings you have chosen always set the Paper Type to match the type of paper that is loaded in the tray You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before buying large quantities For best results use Brother paper When you print on inkjet paper coated paper transparencies and glossy paper...

Page 54: ...cies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing IMPORTANT DO NOT use the following kinds of paper Damaged curled wrinkled or irregularly shaped 1 0 08 in 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain Paper...

Page 55: ... 1 2 13 in 215 9 330 2 mm Yes Executive 7 1 4 10 1 2 in 184 267 mm Yes Yes A5 5 8 8 3 in 148 210 mm Yes Yes A6 4 1 5 8 in 105 148 mm Yes Cards Photo 4 6 in 10 15 cm Yes Yes Yes Photo L 3 1 2 5 in 89 127 mm Yes Photo 2L 5 7 in 13 18 cm Yes Yes Index Card 5 8 in 127 203 mm Yes Envelopes C5 Envelope 6 4 9 in 162 229 mm Yes DL Envelope 4 3 8 7 in 110 220 mm Yes Com 10 4 1 8 9 1 2 in 105 241 mm Yes Mon...

Page 56: ...3 Paper size Paper types No of sheets Paper Tray 1 Landscape Letter Executive A4 Portrait Ledger A3 Legal Folio A5 A6 Photo Photo L Photo 2L Index card Envelopes C5 Com 10 DL Monarch Plain Paper 250 1 Inkjet Paper 20 Glossy Paper Photo 20 Index Card 30 Envelopes Transparencies 10 Paper Tray 2 Landscape Letter A4 Portrait Ledger A3 Legal Plain Paper 250 1 Manual Feed Slot Landscape Letter Executive...

Page 57: ...9 mm Height 8 51 in 11 7 in 216 0 mm 297 0 mm Landscape When any of the following conditions is satisfied Width less than 5 83 in 148 0 mm Width greater than 8 5 in 215 9 mm Height less than 8 51 in 216 0 mm Height greater than 11 7 in 297 0 mm Portrait Manual Feed Slot When both of the following conditions are satisfied Width 5 in 8 5 in 127 0 mm 215 9 mm Height 8 51 in 11 7 in 216 0 mm 297 0 mm ...

Page 58: ...y 2 Plain Paper 17 to 28 lb 64 to 105 g m2 3 to 6 mil 0 08 to 0 15 mm Inkjet Paper 17 to 53 lb 64 to 200 g m2 3 to 10 mil 0 08 to 0 25 mm Glossy Paper 1 Up to 58 lb Up to 220 g m2 Up to 10 mil Up to 0 25 mm Cards Photo 4 6 10 15 cm 1 Up to 58 lb Up to 220 g m2 Up to 10 mil Up to 0 25 mm Index Card Up to 32 lb Up to 120 g m2 Up to 6 mil Up to 0 15 mm Envelopes 20 to 25 lb 80 to 95 g m2 Up to 20 mil...

Page 59: ...m in the ADF Document Sizes and Weights 3 How to load documents 3 IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped glued or taped DO NOT use cardboard newspaper or fabric Make sure documents with ink or correction fluid are completely dry a Unfold the ADF Document Support 1 and the ADF Document Output Support Fla...

Page 60: ...e is available with Copy and Scan mode For the information about ADF High Speed Mode see the followings Copy ADF High Speed Mode copying on page 80 Scan ADF High Speed Mode scanning on page 96 IMPORTANT DO NOT leave a thick document on the scanner glass If you do this the ADF may jam Using the scanner glass 3 You can use the scanner glass to fax copy or scan pages of a book or one page at a time D...

Page 61: ...T slam the cover down or press on it Unscannable area 3 The scannable area depends on the settings in the application you are using The figures show the unscannable areas 1 The unscannable area is 0 04 in 1 mm when you use the ADF 1 Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax Ledger 0 12 in 3 mm 0 15 in 3 7 mm Letter 0 16 in 4 mm Legal A3 0 18 in 4 5 mm A4 0 12 in 1 3 mm Copy All paper s...

Page 62: ...le pages use the ADF If you send a black white fax from the ADF when the memory is full it will be sent in real time You can use the scanner glass to fax pages of a book one at a time The document can be up to Ledger or A3 size Since you can only scan one page at a time it is easier to use the ADF if you are sending a multiple page document b Do one of the following When Fax Preview is set to Off ...

Page 63: ...yed Fax Batch Transmission Canceling Waiting Jobs Polled Transmit d Enter the fax number Using the dial pad Using Address Book Address Book Using Call History Outgoing Call Caller ID history NOTE You can preview a fax message before sending it by setting Preview to On See How to preview an outgoing fax on page 51 If your network supports the LDAP protocol you can search for fax numbers and E mail ...

Page 64: ...ay Glass Scan Size e Press Glass Scan Size f Swipe up or down or press a or b to display Letter Legal Ledger A4 or A3 and then press the option you want to set g Press OK h Enter the fax number i Press Fax Start NOTE You can save the setting you use most often by setting it as the default setting See Advanced User s Guide Setting your changes as the new default This setting is only available for s...

Page 65: ...nd then Sending Faxes c Press Options d Swipe up or down or press a or b to display Preview e Press Preview f Press On g Press OK h Enter the fax number using the dial pad or Address Book i Press Fax Start The machine starts scanning the document and the outgoing fax appears on the Touchscreen When the fax is displayed press the Touchscreen to perform the following operations j Press Start NOTE To...

Page 66: ...difies the size of the document you fax or if you send a color fax that the receiving machine prints in black and white A portion of the fax s first page appears on the report Off2 Prints a report only if your fax is unsuccessful due to a transmission error Off2 Image Prints a report only if your fax is unsuccessful due to a transmission error A portion of the fax s first page appears on the repor...

Page 67: ...ice Mail on page 64 for instructions on setting up your machine using this service Will you be using a Telephone Answering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will automatically answer every call Voice messages are stored on the external TAD and fax messages are printed Choose External TAD as your Receive Mode See Connecting an ext...

Page 68: ...Swipe up or down or press a or b to display Setup Receive f Press Setup Receive g Swipe up or down or press a or b to display Receive Mode h Press Receive Mode NOTE If you cannot change the Receive Mode make sure the Distinctive Ring feature is set to Off See Turning off Distinctive Ring on page 66 i Press Fax Only Fax Tel External TAD or Manual j Press ...

Page 69: ...Time Fax Tel mode only on page 56 and Ring Delay on page 56 Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature To receive a fax in Manual mode lift the handset of the external telephone or press Hook When you hear fax tones short repeating beeps press Fax Start and choose Receive You can also use the Easy Receive feature to receive fa...

Page 70: ... T Ring Time Fax Tel mode only 5 When somebody calls your machine you and your caller will hear the normal telephone ring The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T Ring a fast pseudo double ring for the time you have set in the F T Ring Time setting If you hear the F T Rin...

Page 71: ...dset press Fax Start and then press Receive to receive If you answered at an extension telephone press l 5 1 See Using external and extension telephones on page 71 NOTE If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone press the fax receive code l 5 1 If you send faxes from a computer on the same telephone line and the machin...

Page 72: ...ng operations even if you have set Backup Print to On Using Fax Preview 5 When you receive a fax you will see a pop up message on the Touchscreen For example New Fax 01 View a Press View The Touchscreen will display the fax list NOTE The fax list includes the old faxes and the new fax The new fax is indicated by a blue mark next to the fax If you want to see a fax that has already been previewed p...

Page 73: ...e Go to step g Press Print From Displayed to print from the displayed page to the last page Go to step g f Do one of the following To delete the fax press Yes To keep the fax in the memory press No g Press Description Enlarge the fax Reduce the fax or Scroll vertically or Scroll horizontally Rotate the fax clockwise Delete the fax Press Yes to confirm Go back to the previous page Go to the next pa...

Page 74: ...es press Delete All New Faxes To delete all old faxes press Delete All Old Faxes e Press Yes to confirm f Press Turning off Fax Preview 5 a Press b Press Fax Preview c Press Off d Press Yes to confirm e If there are faxes stored in the memory do one of the following If you do not want to print the stored faxes press Continue The machine asks you to confirm the deletion of the stored faxes Press Ye...

Page 75: ...Use the dial pad to enter the number NOTE If you check the Dial Restriction check box a confirmation dialog box will appear for you to re enter the fax number This feature helps to prevent transmissions to the wrong destination Click the Address Book button and then choose a member or group from the Address Book If you make a mistake click All Clear to delete all the entries e To include a cover p...

Page 76: ...ng and select Receive XXXX is your model name Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX Receive in the left navigation bar and then click Receive If you choose Backup Print On the machine will also print the fax a Press b Press All Settings c Swipe up or down or press a or b to display Fax d Press Fax e Swipe...

Page 77: ...Brother s PC FAX Receive Software Windows If you get an error message and the machine cannot print the faxes in the memory you can use this setting to transfer your faxes to your PC See Transferring your faxes or Fax Journal report on page 118 When you receive a color fax your machine prints the color fax at your machine but does not send the fax to your PC Changing the destination PC 6 To change ...

Page 78: ... do one of the following Get the Distinctive Ring service from your telephone company Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personalize...

Page 79: ...Distinctive Ring do 7 The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can just receive faxes Do you have Voice Mail 7 If you have Voice Mail on the telephone line that you will install your new machine on there is a strong possibility that Voice Ma...

Page 80: ...Receive Mode from D R Manual to another Receive Mode while Distinctive Ring is set to On This ensures the Brother machine will only answer the Distinctive Ring number and will not interfere when your main telephone number is called a Press b Press All Settings c Swipe up or down or press a or b to display Fax d Press Fax e Swipe up or down or press a or b to display Miscellaneous f Press Miscellan...

Page 81: ...faxes on a VoIP system make sure that one end of your telephone cord is connected to the jack labeled LINE on your machine The other end of the telephone cord may be connected to a modem interface box phone adapter splitter or other such device If you have questions about how to connect your machine to the VoIP system call your VoIP provider After you have connected your machine to the VoIP system...

Page 82: ...ering machine if it exceeds five rings NOTE If you do not receive all your faxes shorten the Ring Delay setting on your external TAD If you subscribe to your telephone company s Distinctive Ring service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on your machine and u...

Page 83: ...ds f Set your external TAD to four rings or less The machine s Ring Delay setting does not apply g Record the outgoing message on your external TAD h Set the TAD to answer calls i Set the Receive Mode to External TAD See Choose the correct Receive Mode on page 53 Recording an outgoing message OGM on the external TAD 7 Timing is important in recording this message The way you record this message wi...

Page 84: ...ve Mode to Manual We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX External and extension telephones 7 Connecting an external or extension telephone 7 You can connect a separate telephone to your machine as shown in the diagram Co...

Page 85: ...automatically take the call See Easy Receive on page 57 Using a non Brother cordless external telephone 7 If your non Brother cordless telephone is connected to the machine s EXT jack and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you will have to go to the machine so you can press Pickup to send the cal...

Page 86: ...e Codes i Do one of the following If you want to change the Fax Receive Code press Fax Receive Code Enter the new code and then press OK If you want to change the Telephone Answer Code press Tel Answer Enter the new code and then press OK If you do not want to change the Codes go to step j If you want to turn the Remote Codes Off or On press Remote Codes Press Off or On j Press NOTE If you are alw...

Page 87: ... down or press a or b to display the number you want to dial Press and then enter the first letter of the name and press OK Press the name you want to dial If the name has two numbers go to step e If the name has one number go to step f NOTE If the LDAP search is available the result will be shown on the Touchscreen with For more information see Software and Network User s Guide Perform an LDAP Se...

Page 88: ...ter a fax number Storing numbers 8 You can set up your machine to do the following types of easy dialing Address Book and Groups for broadcasting faxes When you dial an Address Book number the Touchscreen shows the number NOTE If you lose electrical power the Address Book numbers that are in the memory will not be lost Storing a pause 8 When you are storing Address Book numbers you can insert one ...

Page 89: ...to 20 digits Press OK j Press OK to confirm k Do one of the following To store another Address Book number repeat steps c to j To finish storing numbers press Changing or deleting Address Book names or numbers 8 You can change or delete an Address Book name or number that has already been stored a Press Fax b Press Address Book c Press Edit d Do one of the following Press Change to edit the names ...

Page 90: ...uchscreen Press OK If you want to change the second fax or telephone number press Address 2 Enter the new fax or telephone number up to 20 digits using the keyboard on the Touchscreen Press OK NOTE How to change the stored name or number If you want to change a character or a stored number press d or c to position the cursor to highlight the character or the number you want to change and then pres...

Page 91: ...ety of settings that are already set up for you in the machine simply by pressing them The following preset settings are available Best Quality Normal 2 sided 1i2 2 sided 2i2 ADF High Speed Ledger Letter i Ledger 2in1 ID 2in1 Poster Ink Save Book NOTE If you change the main option for the selected copy preset setting the name above the setting icon on the Touchscreen will be changed to Normal For ...

Page 92: ...hortcut i Press Black Start or Color Start Copy options 9 You can change the following copy settings Press Copy and then press Options Swipe up or down or press a or b to scroll through the copy settings When the setting you want is displayed press it and choose your option When you are finished changing options press OK Basic User s Guide For details about changing the following copy settings see...

Page 93: ...r a Load your document b Press Copy c Enter the number of copies you want d Press Options e Swipe up or down or press a or b to display Paper Size f Press Paper Size g Swipe up or down or press a or b to display Letter Legal Ledger A4 A5 A3 EXE or 4 x6 and then press the option you want to set NOTE If you are using the manual feed slot insert only one sheet of paper at a time See Loading paper in ...

Page 94: ...ns d Swipe up or down or press a or b to display ADF High Speed Mode e Press ADF High Speed Mode f Press On or Off g Read the information on the Touchscreen and then confirm it by pressing OK h If you do not want to change more settings press OK NOTE Change Paper Size to Letter A4 or EXE to match the paper size of your document i Press Black Start or Color Start The machine scans the document and ...

Page 95: ...SB Flash drive that is inserted in the front of the machine For more information see Software and Network User s Guide Copy Photos from Media to a Computer Using a memory card or USB Flash drive 10 Your Brother machine has media drives slots for use with the following popular digital camera media Memory Stick Duo Memory Stick PRO Duo SD Memory Card SDHC Memory Card SDXC Memory Card MultiMedia Card...

Page 96: ...era that uses the USB mass storage standard Any other USB devices are not supported 2 Memory card slot Slot Compatible memory cards Upper slot Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro M2 Adapter required Lower slot SD Memory Card SDHC Memory Card SDXC Memory Card MultiMedia Card MultiMedia Card plus miniSD Adapter required miniSDHC Adapter required microSD Adapter required microSDH...

Page 97: ...than one media card in the machine at the same time Doing this may cause damage to the machine DO NOT unplug the power cord or remove the memory card or USB Flash drive from the media drive slot or USB direct interface while the machine is reading or writing to the memory card or USB Flash drive You will lose your data or damage the card The machine can only read one memory card or USB Flash drive...

Page 98: ...re than one for an image go to step g If you want to print all photos press Print All Press Yes to confirm Go to step j g Swipe left or right or press d or c to display the photo you want to print and then press it h Press or to select the number of copies you want to print Press OK i Repeat steps g and h until you have chosen all the photos you want to print j Press OK k Read and confirm the disp...

Page 99: ...or documents may be stored in PDF PDF or JPEG JPG file formats The factory setting is Color and 200 dpi and the default format is PDF The machine creates file names based on the current date See Quick Setup Guide For example the fifth image scanned on July 1 2013 would be named 07011305 PDF You can change the color and resolution a Load your document If you want to scan a 2 sided document load you...

Page 100: ...document is Letter A4 or Executive and place it long edge first in the ADF Press OK For more information about ADF High Speed Mode scanning see ADF High Speed Mode scanning on page 96 To change the scan type swipe up or down or press a or b to display Scan Type Press Scan Type and choose Color or Black and White To change the resolution swipe up or down or press a or b to display Resolution Press ...

Page 101: ...rop Press Auto Crop and choose On or Off For details see Advanced User s Guide Auto Crop To skip blank pages swipe up or down or press a or b to display Skip Blank Page Press Skip Blank Page and then press On or Off NOTE Skip Blank Page is available only when using the ADF To remove background color swipe up or down or press a or b to display Remove Background Color Press Remove Background Color a...

Page 102: ...From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Choose the settings you want to change in the Properties dialog box Commonly used settings include Media Type Print Quality Paper Size Orientation Color Grayscale Ink Save Mode Scaling 2 sided Booklet e Click OK f ...

Page 103: ...gure it with a TCP IP address Install the scanner drivers from the CD ROM See Quick Setup Guide Install MFL Pro Suite Configure the machine with a TCP IP address if network scanning does not work For more information see Software and Network User s Guide Configure Network Scanning for Windows How to scan to a computer 12 ...

Page 104: ...r4 on your computer a Load your document See How to load documents on page 45 b Windows XP Windows Vista and Windows 7 Open ControlCenter4 by clicking Start All Programs Brother MFC XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SC...

Page 105: ...ettings 1 Choose PDF pdf from the File Type drop down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list f Click OK 1 2 4 5 3 ...

Page 106: ...Chapter 12 92 g Click File h Press Scan The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 107: ...rother MFC XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN in the left navigation bar and then click ControlCenter4 The ControlCenter4 application will open b Make sure the machine you want to use is selected from the Model pul...

Page 108: ...der by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list f Click OK How to scan a document as a PDF file using the Touchscreen 12 a Load your document See How to load documents on page 45 b Press Scan c Swipe left or right to display to File d Press to File will be displayed ...

Page 109: ...Mode Scan Type Resolution File Type Scan Size Skip Blank Page and Remove Background Color as needed i Press OK j Press Start The machine starts the scanning process NOTE The following scan modes are available to OCR to File to Image to Media to E mail to E mail Server to FTP to Network WS Scan 1 Web Services Scan 1 Windows users only Windows Vista SP2 or later Windows 7 and Windows 8 For more info...

Page 110: ...ge and to E mail press Set with Touch Panel and then press On f Swipe up or down or press a or b to display ADF High Speed Mode g Press ADF High Speed Mode h Press On or Off i Read the information on the Touchscreen and then confirm it by pressing OK j If you do not want to change more settings press OK NOTE Change Scan Size to Letter A4 or EXE to match the size of your document k Press Start The ...

Page 111: ...Android Devices Scanning with NFC Near Field Communication 13 If your Android device supports the NFC function you can scan photos and documents to the device by touching it to the NFC logo on the lower left of the control panel You must download and install Brother iPrint Scan to your Android device to use this function For more information see Mobile Print Scan Guide for Brother iPrint Scan For ...

Page 112: ...it out with water at once and call a doctor if you are concerned IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the mach...

Page 113: ...rtridge bag for the color indicated on the Touchscreen and then take out the ink cartridge d Turn the green release lever on the orange protective packing 1 counterclockwise until it releases the vacuum seal Then remove the orange protective packing as shown IMPORTANT DO NOT touch the cartridge in the area indicated 2 this can prevent the machine from detecting the cartridge 1 2 1 2 ...

Page 114: ...idge and reinstall it slowly and firmly until it latches IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin DO NOT shake the ink cartridges If ink gets on your skin or clothin...

Page 115: ...ite plastic 3 with a soft lint free cloth moistened with a non flammable glass cleaner c In the ADF unit clean the white bar 1 and the glass strip 2 with a lint free cloth moistened with a non flammable glass cleaner d Close the document cover and open the ADF cover Clean the white bar 1 and the glass strip 2 with a soft lint free cloth moistened with a non flammable glass cleaner 2 1 3 1 2 1 2 ...

Page 116: ...mes ink Cleaning too often uses ink unnecessarily IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty a Press NOTE You can also press and Ink b Press Cleaning c Press Black Color or All The machine cleans the print head When cleaning is finished the machine will go back to Ready mode NOTE If you clean the print head at lea...

Page 117: ... you can see missing short lines as shown below press No g The Touchscreen asks you if the print quality is OK for black and then the three colors Press Yes or No h The Touchscreen asks you if you want to start cleaning Press OK The machine starts cleaning the print head i After the cleaning procedure is finished press OK The machine prints the Print Quality Check Sheet again Return to step e j Pr...

Page 118: ... printed text becomes blurred or images become faded a Press NOTE You can also press and Ink b Press Test Print c Press Alignment d Press OK The machine starts printing the Alignment Check Sheet e For the A pattern swipe up or down or press a or b to display the number of the test print that has the least visible vertical stripes 1 9 and then press it Press OK Repeat this step for the B C and D pa...

Page 119: ...e year on the Touchscreen and then press OK h Enter the two digits for the month on the Touchscreen and then press OK i Enter the two digits for the day on the Touchscreen and then press OK j Press Clock Type k Press 12h Clock or 24h Clock l Press Time m To enter the time do one of the following If you chose 12h Clock in step k enter the time in 12 hour format using the keyboard on the Touchscreen...

Page 120: ...ntify your problem and then go to the suggested page Paper handling and Printing problems Printing Difficulties on page 127 Print Quality Difficulties on page 129 Paper Handling Difficulties on page 131 Printing Received Faxes on page 132 Telephone and Fax problems Telephone Line or Connections on page 132 Handling Incoming Calls on page 135 Receiving Faxes on page 133 Sending Faxes on page 135 Tr...

Page 121: ...ficulties on page 136 Scanning problems Scanning Difficulties on page 136 PhotoCapture Center Difficulties on page 137 Software and Network problems Software Difficulties on page 137 Network Difficulties on page 137 Data Entry Difficulties on page 138 ...

Page 122: ...owing way Printing If you choose Grayscale in the Advanced tab of the printer driver you can use the machine as a black white printer 2 sided print is not available when this message appears Copying If the paper type is set to Plain Paper you can make copies in black white 2 sided copy is not available when this message appears Faxing If the paper type is set to Plain Paper or Inkjet Paper the mac...

Page 123: ...achine s handshake will ask that the fax be sent as black white If the sending machine has the ability to convert it the color fax will be stored in the memory as a black white fax Replace the ink cartridges See Replacing the ink cartridges on page 98 Comm Error Poor telephone line quality caused a communication error Send the fax again or connect the machine to another telephone line If the probl...

Page 124: ...annot change the Receive Mode from Manual to another mode Set Distinctive Ring to Off See Turning off Distinctive Ring on page 66 High Temperature The room temperature is too high After cooling the room allow the machine to cool down to room temperature Try again later Hub is Unusable A hub or USB Flash drive with hub has been connected to the USB direct interface Hubs including a USB Flash drive ...

Page 125: ...non Brother ink could cause poor print quality which is resolved by cleaning The more cleaning the machine requires the faster these boxes will fill up NOTE Repairs resulting from the use of non Brother supplies may not be covered under the stated product warranty The ink absorber box or flushing box will need to be replaced Call Brother Customer Service or a Brother Authorized Service Center to h...

Page 126: ... error remains check the media drive slot of the machine by putting in another memory card that you know is working Media is Full The memory card or USB Flash drive you are using already contains 999 files Your machine can only save to your memory card or USB Flash drive if it contains less than 999 files Delete unused files and try again The memory card or USB Flash drive you are using does not h...

Page 127: ...over is closed evenly at both ends See Printer jam or paper jam on page 121 Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Advanced User s Guide Cleaning the paper pick up rollers The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 121 If this error occurs often during 2 si...

Page 128: ...urning off Memory Receive operations Print the faxes that are in the memory See Advanced User s Guide Printing a fax from the memory Paper Jam Front The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 121 Make sure the paper guides are set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper ...

Page 129: ... manual feed slot Remove the jammed paper by following the steps in Printer jam or paper jam on page 121 Paper Jam Rear The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 121 Make sure the paper guides are set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper If there is a repeat paper ja...

Page 130: ... stored in the memory See Transferring your faxes or Fax Journal report on page 118 Unable to Scan XX The machine has a mechanical problem Disconnect the machine from the power for several minutes and then reconnect it The machine can be turned off for approximately 24 hours without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 118 Unusable Device Disc...

Page 131: ... The paper orientation is not proper for the paper size You did not set the paper guides in the tray to the indicators for the paper size you are using If you are printing from your computer make sure the paper size you choose in the printer driver matches the size of paper in the tray For more information see Software and Network User s Guide Change the Paper Size Windows or Change the Paper Size...

Page 132: ...or down or press a or b to display Service e Press Service f Press Data Transfer g Press Fax Transfer h Do one of the following If the Touchscreen shows No Data there are no faxes left in the machine s memory Press Close and then press Enter the fax number to which faxes will be forwarded i Press Fax Start Transferring faxes to your PC B You can transfer the faxes from your machine s memory to you...

Page 133: ...ings d Swipe up or down or press a or b to display Service e Press Service f Press Data Transfer g Press Report Transfer h Enter the fax number to which the Fax Journal report will be forwarded i Press Fax Start Document jam B Documents can jam in the ADF unit if they are not inserted or fed correctly or if they are too long Follow the steps to clear a document jam Document is jammed in the top of...

Page 134: ...c Pull the jammed document out to the left 1 document cover d Close the document cover e Press Removing small documents jammed in the ADF B a Lift the document cover b Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 1 document cover c Close the document cover d Press 1 1 ...

Page 135: ...er outlet b Pull the paper tray 1 1 and then tray 2 2 completely out of the machine If the Touchscreen shows Paper Jam Rear go to step j c Pull out the jammed paper 1 d Lift the green Jam Clear Flap and remove the jammed paper e Make sure you look carefully inside the machine above and below the green Jam Clear Flap for any pieces of paper 1 2 1 ...

Page 136: ...s of the machine 1 and 2 IMPORTANT If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper If the print head is in the right corner as shown in the illustration you cannot move the print head Re connect the power cord Hold down until the print head moves to the center Then unplug the machine from the power source and t...

Page 137: ...the Touchscreen shows Paper Jam Front go to step n If the Touchscreen shows Paper Jam Front Rear go to step j j Open the Jam Clear Cover at the back of the machine k Open the inside cover 1 l Make sure you look carefully inside for any jammed paper If there is any jammed paper slowly pull it out of the machine 1 1 ...

Page 138: ...e CAUTION Be careful not to pinch your fingers when you close the scanner cover Always use the finger holds provided on each side of the scanner cover when opening and closing it NOTE Make sure you pull out the paper support until it clicks p Re connect the power cord NOTE If there is a repeat paper jam a small piece of paper may be stuck in the machine See Additional paper jam clear operations on...

Page 139: ...t in the corners of the machine 2 and 3 NOTE If the print head is at the right corner as shown in the illustration hold down until the print head moves to the center b Unplug the machine from the AC power outlet c Gently close the scanner cover using the finger holds on each side CAUTION Be careful not to pinch your fingers when you close the scanner cover Always use the finger holds provided on e...

Page 140: ...nual feed slot the machine will not feed it when you re connect the power cord f Re connect the power cord The paper you placed in the manual feed slot will be fed through the machine and ejected g Using both hands use the finger holds on each side of the machine to lift the scanner cover into the open position Make sure that a piece of paper is not still jammed inside the machine Gently close the...

Page 141: ...es Right click Brother MFC XXXX Printer where XXXX is your model name If the printer is offline it will show Use Printer Online Select this option to enable the printer Windows Vista and Windows Server 2008 Click Control Panel Hardware and Sound Printers Right click Brother MFC XXXX Printer where XXXX is your model name If the printer is offline it will show Use Printer Online Select this option t...

Page 142: ... document to allow for this See Unprintable area on page 37 Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver as follows Window...

Page 143: ...Innobella Ink Using non Brother supplies may affect the print quality hardware performance and machine reliability Make sure you are using one of the recommended types of paper See Acceptable paper and other print media on page 39 The recommended environment for your machine is between 68 F to 91 F 20 C to 33 C White horizontal lines appear in text or graphics Letter A4 and Executive Ledger A3 Leg...

Page 144: ...e sure you are using Genuine Brother Innobella Ink If you are using photo paper make sure that you have set the correct paper type If you are printing a photo from your PC set the Media Type in the printer driver Ink is smudged or wet when using glossy photo paper Be sure to check the front and back of the paper Place the glossy surface printing surface face down See Paper Size and Type on page 38...

Page 145: ...p rollers See Advanced User s Guide Cleaning the paper pick up rollers Photo paper does not feed correctly When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose Machine feeds multiple pages Do the following See Loading paper and other print media on page 21 Make sure the paper is l...

Page 146: ...eceiving from another fax machine Left and right margins are cut off or a single page is printed on two pages If the received faxes are divided and printed on two pages or if you get an extra blank page your paper size setting may not be correct for the paper you are using See Paper Size and Type on page 38 Turn on Auto Reduction See Advanced User s Guide Printing a reduced incoming fax Received c...

Page 147: ...ode This is determined by the external devices and telephone subscriber services you have on the same line as the Brother machine See Choose the correct Receive Mode on page 53 If you have a dedicated fax line and want your Brother machine to automatically answer all incoming faxes select Fax Only mode If your Brother machine shares a line with an external answering machine select External TAD mod...

Page 148: ...elephone answering device on page 68 1 Plug the telephone line cord directly from the wall telephone jack to your Brother machine s LINE jack 2 Remove the protective cap from your Brother machine s EXT jack and then plug the telephone line cord from your answering machine into the EXT jack 3 Set your answering machine to answer within 4 rings If you are having problems receiving faxes or voice mes...

Page 149: ...eling a fax in process on page 51 See Advanced User s Guide Checking and canceling waiting jobs If the problem continues ask the telephone company to check your telephone line If you often get transmission errors due to possible interference on the telephone line try changing the machine s Compatibility setting to Basic for VoIP See Telephone line interference VoIP on page 139 Sent faxes are blank...

Page 150: ... loading the document correctly See Loading documents on page 45 Poor copy results when using the ADF Try using the scanner glass See Using the scanner glass on page 46 Fit to Page does not work correctly Make sure the document is not skewed on the scanner glass Reposition the document and try again Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when starting to scan Windo...

Page 151: ...ifficulty Suggestions Cannot print over the network Make sure that your machine is powered on and is online and in Ready mode Print a Network Configuration list see Advanced User s Guide Reports and check the current Network settings printed in this list Reconnect the LAN cable to the hub to verify that the cabling and network connections are good If possible try connecting the machine to a differ...

Page 152: ... Software settings to permit the Brother product setup program or other program to run Macintosh If you are using a firewall function of anti spyware or antivirus security software temporarily disable it and then install the Brother software Cannot connect to wireless network Investigate the problem using the WLAN Report Press All Settings and then swipe up or down or press a or b to display Print...

Page 153: ...c Swipe up or down or press a or b to display Initial Setup d Press Initial Setup e Swipe up or down or press a or b to display Compatibility f Press Compatibility g Press High Normal or Basic for VoIP Basic for VoIP reduces the modem speed to 9 600 bps and turns off color fax receiving and ECM except for color fax sending Unless interference is a recurring problem on your telephone line you may p...

Page 154: ...s are available 1 Machine Reset You can reset all the machine s settings that you have changed such as Date and Time and Ring Delay The icon will be restored to the Home screen 2 Network You can reset the print server back to its factory settings such as the password and IP address information 3 Address Book Fax Address Book Fax resets the following settings Address Book Address Book and Setup Gro...

Page 155: ... Press All Settings c Swipe up or down or press a or b to display Initial Setup d Press Initial Setup e Swipe up or down or press a or b to display Reset f Press Reset g Press the type of reset you want to do Machine Reset Network Address Book Fax or All Settings h Press Yes to confirm i Press Yes for 2 seconds to reboot the machine ...

Page 156: ... Tables and Features Tables so you can see at a glance all the available choices for each setting and feature You can use these tables to quickly set up your preferred settings in the machine Memory Storage C Even if there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings such as Overseas Mode will be lost You may have to reset the time ...

Page 157: ...e for your country See Ink See Ink on page 188 Wi Fi TCP IP Lets you set TCP IP protocol See WLAN Assistant You can configure your wireless network settings using the Brother CD ROM Setup Wizard You can manually configure your print server for a wireless network See WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily confi...

Page 158: ...aper in the paper tray 1 Tray 2 Paper Size Letter Legal Ledger A4 A3 Sets the size of paper in the paper tray 2 38 All Settings For details see All Settings in the following table Configures the detailed settings Level1 Level2 Level3 Options Descriptions Page See Software and Network User s Guide See Quick Setup Guide See Advanced User s Guide The factory settings are shown in Bold with an asteris...

Page 159: ...ray Setting Tray 1 Paper Type Options Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Sets the type of paper in the paper tray 1 38 Paper Size Options Letter Legal Ledger A4 A5 A3 EXE 4 x6 Sets the size of paper in the paper tray 1 Tray 2 Paper Size Options Letter Legal Ledger A4 A3 Sets the size of paper in the paper tray 2 38 Tray Use Copy Tray 1 Tray 2 Auto Tray Select Choose th...

Page 160: ...ed High Adjusts the speaker volume LCD Settings Backlight Light Med Dark You can adjust the brightness of the Touchscreen backlight Dim Timer Off 10Secs 20Secs 30Secs You can set how long the Touchscreen backlight stays on after the last finger press Set Home Screen Home More Shortcuts 1 Shortcuts 2 Shortcuts 3 Chooses the screen that is displayed when you press Home on the Touchpanel 13 Level1 Le...

Page 161: ...ction Lock Set Password You can restrict selected machine operations for up to 10 restricted users and for all other non authorized Public users Lock OffiOn Shortcut Settings Shortcut Name Edit Shortcut Name You can change the shortcut name 20 Delete Deletes the shortcut 20 Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory settings are shown in Bold with an aster...

Page 162: ...ons On Off Fax Receive Code l51 Tel Answer 51 Allows you to answer all calls at an extension telephone and use codes to turn the machine on or off You can personalize these codes 71 Auto Reduction On Off Reduces the size of incoming faxes to fit the paper size See Memory Receive Off Fax Forward Paging Fax Storage PC Fax Receive You can set the machine to either forward fax messages call your pager...

Page 163: ...ay of the week See Time Day Print Fax Prints incoming faxes stored in the memory Remote Access Set your own code for Remote Retrieval Dial Restriction Dial Pad Enter Twice On Off You can set whether to restrict fax transmissions or require that the user enters the number twice in order to prevent transmissions to an incorrect address Address Book Enter Twice On Off Shortcuts Enter Twice On Off LDA...

Page 164: ... service to register the ring pattern with the machine 65 Ring Pattern Options 1 2 3 4 66 Area Code USA only 000 Set up your 3 digit area code only if you do not dial it within your own area code See Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 165: ...atic Chooses the WINS configuration mode WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server APIPA On Off Automatically allocates the IP address from the link local address range See Software and Netw...

Page 166: ... You can see your machine s MAC address WLAN TCP IP BOOT Method Auto Static RARP BOOTP DHCP Chooses the BOOT method that best suits your needs IP Address 000 255 000 255 000 255 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Level1 Level2 Level3 Level4 Options Descriptions Page See Software and Network User s Guide Please go to the Brother Solutions ...

Page 167: ...ically allocates the IP address from the link local address range IPv6 On Off Enable or disable IPv6 protocol for a wireless LAN If you want to use the IPv6 protocol visit http solutions brother com for more information WLAN Assistant You can configure your wireless network settings using the Brother CD ROM Setup Wizard You can manually configure your print server for a wireless network Level1 Lev...

Page 168: ...dress Wi Fi Direct Push Button You can easily configure your Wi Fi Direct network settings using the one button push method See PIN Code You can easily configure your Wi Fi Direct network settings using WPS with a PIN Manual You can manually configure your Wi Fi Direct network settings Group Owner On Off Sets your machine as the Group Owner Level1 Level2 Level3 Level4 Options Descriptions Page See...

Page 169: ... the current Wi Fi Direct network signal strength When your machine acts as Group Owner the Touchscreen always shows Strong I F Enable On Off Enable or Disable the Wi Fi Direct connection NFC On Off Enable or Disable the NFC function For more information about the NFC function see How to print and scan with NFC Near Field Communication on page 97 Level1 Level2 Level3 Level4 Options Descriptions Pa...

Page 170: ...y SMTPCert On Off Verify the SMTP Server Certificate automatically POP3 Server Name Up to 30 characters IP Address 000 255 000 255 000 255 000 255 Enter the POP3 server address POP3 Port 00001 65535 Enter the POP3 port number Mailbox Name Enter the mailbox name Up to 60 characters Mailbox Password Enter the password to login to the POP3 server Up to 32 characters Level1 Level2 Level3 Level4 Option...

Page 171: ... chosen Poll Frequency Options 1Min 3Mins 5Mins 10Mins 30Mins 60Mins Sets the interval for checking for new messages on the POP3 server Header All Subject From To None Selects the contents of the mail header to be printed Delete Error Mail On Off Deletes error mails automatically Notification On MDN Off Receives notification messages Level1 Level2 Level3 Level4 Options Descriptions Page See Softwa...

Page 172: ... server and confirms whether an e mail has been received Web Connect Settings Proxy Settings Proxy Connection On Off You can change the Web connection settings See Address Port User Name Password Network I F Wired LAN WLAN You can choose the network connection type See Network Reset Yes No Restore all network settings back to the factory settings Level1 Level2 Level3 Level4 Options Descriptions Pa...

Page 173: ...ck Type 12h Clock 24h Clock Auto Daylight On Off Change this setting to On if you want the machine to change automatically for Daylight Saving Time See Time Zone Sets the time zone for your country See Station ID Fax Name Enter your name and fax number to appear on each page you fax Tone Pulse Canada only Tone Pulse Choose the dialing mode Dial Tone Detection No Detection You can shorten the dial ...

Page 174: ...bers and faxes restores the Station ID Address Book List Transmission Verification Report and Fax Journal back to the factory default settings All Settings Yes No Resets all the machine s settings back to the factory settings Local Language USA only English Spanish Allows you to change the Touchscreen language for your country See Local Language Canada only English French Allows you to change the ...

Page 175: ...screen and Apply then Fax Start 74 Setup Groups You can set up Group numbers for Broadcasting See Change You can change Address Book numbers 75 Delete You can delete Address Book numbers Apply You can send a fax using the Address Book 73 Call History Outgoing Call Apply You can choose a number from the Outgoing Call history and then send a fax to it add it to Address Book or delete it See Edit Add...

Page 176: ...arch in Address book Preview On Off You can preview a fax message before you send it 51 Color Setting Black Color Sets whether faxes are sent in black white or color 50 Delayed Fax Delayed Fax On Off Sets the time of day in 24 hour format that the delayed faxes will be sent See Set Time Batch TX On Off Combines delayed faxes to the same fax number at the same time of day into one transmission Real...

Page 177: ...ns Page Sending Faxes See Fax When Fax Preview is Off on page 161 Received Faxes Print Delete Print All New Faxes Prints the new received faxes 60 Print All Old Faxes Prints the old received faxes Delete All New Faxes Deletes the new received faxes 60 Delete All Old Faxes Deletes the old received faxes Address Book See Address Book in Fax When Fax Preview is Off on page 161 Call History See Call H...

Page 178: ...eed Mode On Off You can copy Letter A4 or Executive document faster by placing them long side edge first in the ADF 80 Quality Normal Best Choose the Copy resolution for the next copy See Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency When Tray 2 is selected in Tray Select Plain Paper Choose the paper type that matches the paper in the tray 79 See Advanced User s Guide ...

Page 179: ...4 186 4 x6 i Letter 130 Letter i Ledger 104 EXE i Letter You can choose the enlargement ratio for the next copy Reduce 97 Letter i A4 93 A4 i Letter 85 Letter i EXE 83 Legal i A4 78 Legal i Letter 64 Ledger i Letter 46 Letter i 4 x6 You can choose the reduction ratio for the next copy Fit to Page Your machine will adjust the size of the next copy to the paper size you set Custom 25 400 You can ent...

Page 180: ...ster copies Layout Format When you set Ledger or A3 and then choose 2 in 1 or Poster 2x2 When 2 in 1 is chosen Letterx2 i Ledgerx1 Ledgerx2 i Ledgerx1 A4x2 i A3x1 A3x2 i A3x1 When Poster 2x2 is chosen Letterx1 i Ledgerx4 Ledgerx1 i Ledgerx4 A4x1 i A3x4 A3x1 i A3x4 Auto Deskew Auto Off If your scanned copy is skewed your machine can correct the data automatically Level1 Level2 Level3 Options Descri...

Page 181: ...i1 sided Short Edge Flip Advanced Normal 2 sided 1 2 sided 2 Advanced Settings Off Ink Save Mode Thin Paper Copy Book Copy Watermark Copy Remove Background Color You can choose various copy settings such as Watermark Copy or Remove Background Color Save as Shortcut Saves the current settings as a shortcut Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory settings...

Page 182: ...o Media when a memory card or USB Flash drive is inserted Options For details see the Options on page 173 Configure the detailed settings 85 Save as Shortcut Saves the current settings as a shortcut See to E mail PC Select Options For details see the Options on page 171 Configure the detailed settings See Save as Shortcut Saves the current settings as a shortcut to E mail Server Available after IF...

Page 183: ...gure the detailed settings Save as Shortcut Saves the current settings as a shortcut WS Scan Appears when you install a Web Services Scanner which is displayed in your computer s Network Explorer Scan PC Select You can scan data by using the Web Services protocol Scan for E mail Scan for Fax Scan for Print Level1 Level2 Level3 Options1 Descriptions Page See Software and Network User s Guide See Ad...

Page 184: ...tter A4 or Executive document faster by placing them long side edge first in the ADF 96 Scan Type Color Black and White You can choose the scan type for your document See Resolution 100 dpi 200 dpi 300 dpi 600 dpi You can choose the scan resolution for your document File Type Text HTML RTF You can choose the file format for your document Scan Size Letter Legal Ledger A4 A5 A3 EXE 4 x6 Business Car...

Page 185: ... Set with Touch Panel ADF High Speed Mode On Off You can scan Letter A4 or Executive documents faster by placing them long side edge first in the ADF 96 Scan Type Color Black and White You can choose the scan type for your document See Resolution 100 dpi 200 dpi 300 dpi 600 dpi You can choose the scan resolution for your document File Type If you choose the Color option in the Scan Type setting PD...

Page 186: ...ze for your document See Skip Blank Page On Off When On is selected blank pages are skipped Remove Background Color Off Low Medium High Change the amount of background color that is removed Level1 Level2 Options1 Descriptions Page See Software and Network User s Guide The factory settings are shown in Bold with an asterisk ...

Page 187: ...r your document Resolution 100 dpi 200 dpi 300 dpi 600 dpi Auto You can choose the scan resolution for your document File Type If you choose the Color option in the Scan Type setting PDF JPEG If you choose the B W option in the Scan Type setting PDF TIFF You can choose the file format for your document Scan Size Letter Legal Ledger A4 A5 A3 EXE 4 x6 Business Card 3 5x2 4inch You can choose the sca...

Page 188: ...ngs to the original factory default settings Level1 Level2 Options1 Descriptions Page Options ADF High Speed Mode On Off You can scan Letter A4 or Executive documents faster by placing them long side edge first in the ADF 96 2 sided Scan Off 2 sided Scan Long Edge 2 sided Scan Short Edge You can choose the 2 sided scan mode See Scan Type Color Black and White You can choose the scan type for your ...

Page 189: ...Ledger A4 A5 A3 EXE 4 x6 Business Card 3 5x2 4inch You can choose the scan size for your document Scan Long Paper On Off You can scan a long document using the ADF Set New Default Yes No You can save your scan settings as the default settings Factory Reset Yes No You can restore all settings to the original factory default settings Level1 Level2 Options1 Descriptions Page See Software and Network ...

Page 190: ...for your document Resolution 100 dpi 200 dpi 300 dpi 600 dpi Auto You can choose the scan resolution for your document File Type If you choose the Color option in the Scan Type setting PDF JPEG If you choose the B W option in the Scan Type setting PDF TIFF You can choose the file format for your document Scan Size Letter Legal Ledger A4 A5 A3 EXE 4 x6 Business Card 3 5x2 4inch You can choose the s...

Page 191: ...ose Manual you can name the file as you like See Skip Blank Page On Off When On is selected blank pages are skipped Remove Background Color Off Low Medium High Change the amount of background color that is removed User Name Enter the user name Level1 Level2 Options1 Descriptions Page See Software and Network User s Guide The factory settings are shown in Bold with an asterisk ...

Page 192: ...ance Photos Enhance Auto Correct Print Settings For details see the Print Settings on page 180 You can adjust your photos with these settings See Enhance Skin Enhance Scenery Remove Red Eye Night Scene Fill Light Whiteboard Monochrome Sepia Auto Correct Remove Red Eye Crop Print Settings For details see the Print Settings on page 180 You can crop your photo and print a part of the image Enhance an...

Page 193: ...ins Sets the time each photo in the Slide Show is shown before the machine switches to the next photo Effect Off Slide In Fade In Zoom In Sets the effect that is used when the machine switches to the next photo in the Slide Show Start The machine starts a Slide Show of your photos You can choose a photo during the Slide Show and change the print settings For details see the Print Settings on page ...

Page 194: ... Size 4 x6 5 x7 Letter Ledger A4 A3 Choose the paper size When Letter or A4 is chosen Print Size 3 x4 3 5 x5 4 x6 5 x7 6 x8 Max Size Choose the print size if you are using Letter or A4 size paper Auto Correct Does not appear when DPOF Print is chosen View Photos and Slide Show only On Off The machine decides the appropriate effect for your photo Brightness Does not appear when Enhance or Enhance a...

Page 195: ...mount of color in the image Cropping On Off Crops the image around the margin to fit the paper size or print size Turn this feature off if you want to print whole images or prevent unwanted cropping Borderless On Off Expands the printable area to fit the edges of the paper Print Date Does not appear when DPOF Print is chosen On Off Prints the date on your photo Option1 Option2 Option3 Option4 Desc...

Page 196: ... settings Level1 Level2 Level3 Options Descriptions Page Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy Choose the paper type See Paper Size Letter A4 Choose the paper size See Advanced User s Guide The factory settings are shown in Bold with an asterisk Option1 Option2 Option3 Option4 Descriptions Page See Advanced User s Guide The factory settings are shown in Bold with an asteris...

Page 197: ...u can adjust your photos with these settings See Advanced User s Guide The factory settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Web Apps Lets you connect the Brother machine to an Internet service Web services may have been added and or service names may have been changed by the provider since this document was published See SKYDRIVE BOX GOOGLE DRIVE E...

Page 198: ...er Type Plain Paper Displays the available paper type Paper Size Ledger A3 When Ledger i Letter is chosen Letter A4 Sets the size of paper in the paper tray Tray Select Auto Tray Select Automatically chooses the tray that contains the most suitable paper Density Adjusts the density of copies Auto Deskew Auto Off If your scanned copy is skewed your machine can correct the data automatically See Adv...

Page 199: ...ons Page Add Shortcut Copy Normal Move to Copy Options Screen You can choose the desired settings from the preset items 15 Best Quality ADF High Speed Ledger 2 sided 1i2 2 sided 2i2 Letter i Ledger 2in1 ID 2in1 Poster Ink Save Book The factory settings are shown in Bold with an asterisk ...

Page 200: ...r glass to the size of the document Broadcasting Add Number Options Add Number Add from Address book Search in Address book You can send the same fax message to more than one fax number Preview On Off You can preview a fax message before you send it Color Setting Black Color Sets whether faxes are sent in black white or color Real Time TX On Off You can send a fax without using the memory Overseas...

Page 201: ...p Blank Page Remove Background Color You can scan documents into a memory card or USB Flash drive to E mail PC Select You can scan a black white or a color document into your E mail application to E mail Server Options ADF High Speed Mode 2 sided Scan Scan Type Resolution File Type Scan Size Scan Long Paper You can scan a black white or a color document into your E mail Server to Network Profile N...

Page 202: ...s pressed for 2 seconds Edit Shortcut Name You can change the shortcut name 20 Delete Deletes the shortcut 20 Level1 Level2 Level3 Options Descriptions Page Ink Test Print Print Quality Alignment Lets you check the print quality or alignment 103 104 Cleaning Black Color All Lets you clean the print head 102 Ink Volume Lets you check the available ink volume See See Advanced User s Guide The factor...

Page 203: ...igure the Wi Fi settings using a PC WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN See See Software and Network User s Guide See Quick Setup Guide The factory settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Photo S...

Page 204: ...ting spaces C To enter a space press Space Or you can press c to move the cursor NOTE The characters that are available may differ depending on your country Making corrections C If you entered an incorrect character and want to change it press d to move the cursor to highlight the incorrect character and then press Enter the correct character You can also back up and insert letters To erase all th...

Page 205: ...ISO IEC 24712 printed pattern 4 Measured according to IEC 62301 Edition 2 0 5 Even when the machine is turned off it will automatically turn itself on periodically for print head maintenance and then turn itself off Specifications D Printer Type Inkjet Print Head Black Color Piezo with 420 nozzles 1 Piezo with 420 nozzles 3 Memory Capacity 256 MB LCD Liquid Crystal Display 3 7 in 93 4 mm TFT Color...

Page 206: ...est Print Quality 20 to 80 without condensation 20 to 80 without condensation ADF automatic document feeder Up to 35 pages Paper 20 lb 80 g m2 Letter or A4 size Document Size ADF Width 5 8 in to 11 7 in 148 mm to 297 mm ADF Length 5 8 in to 17 0 in 148 mm to 431 8 mm Scanner Glass Width Max 11 7 in 297 mm Scanner Glass Length Max 17 0 in 431 8 mm 12 2 in 310 mm 16 3 in 414 mm 21 8 in 553 mm 22 8 i...

Page 207: ...Ledger A3 Legal Folio A5 A6 Envelopes C5 Com 10 DL Monarch Photo 4 6 10 15 cm Photo L 3 5 5 89 127 mm Photo 2L 5 7 13 18 cm and Index card 5 8 127 203 mm Width 3 5 in 11 7 in 89 mm 297 mm Length 5 0 in 17 in 127 mm 431 8 mm For more details see Paper weight and thickness on page 44 Maximum paper tray capacity Up to 250 sheets of 20 lb 80 g m2 plain paper Paper Tray 2 D Paper Type Plain Paper Paper...

Page 208: ...r Glossy Paper 1 Transparency 1 2 and Envelopes Paper Size 3 Landscape Letter Executive A4 Portrait Ledger A3 Legal Folio A5 A6 Envelopes C5 Com 10 DL Monarch Photo 4 6 10 15 cm Photo L 3 5 5 89 127 mm Photo 2L 5 7 13 18 cm and Index card 5 8 127 203 mm Width 3 5 in 11 7 in 89 mm 297 mm Length 5 0 in 17 0 in 127 mm 431 8 mm For more details see Paper weight and thickness on page 44 Maximum paper t...

Page 209: ...r Scanning Width and Length 2 sided document Width 10 7 in 272 mm Ledger ADF Length 16 8 in 425 8mm Ledger ADF Printing Width 10 76 in 273 4 mm Ledger Gray Scale B W 8 bit 256 levels Color 24 bit 8 bit per color 256 levels Resolution Standard 203 98 dpi Black 203 196 dpi Color Fine 203 196 dpi Black Color Superfine 203 392 dpi Black Photo 203 196 dpi Black Address Book 100 names 2 numbers or E mai...

Page 210: ...Black Yes Yes Copy Width 10 76 in 273 4 mm 1 Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Prints up to 1200 2400 dpi 2 sided Yes Paper Type Plain paper Paper Size Letter Ledger A3 Legal A4 A5 Executive ...

Page 211: ...iSD with Adapter 16 MB 2 GB microSD with Adapter 16 MB 2 GB SDHC Memory Card 4 GB 32 GB miniSDHC with Adapter 4 GB 32 GB microSDHC with Adapter 4 GB 32 GB SDXC Memory Card 48 GB 128 GB USB Flash drive 2 Resolution Up to 1200 4800 dpi File Extension Media Format DPOF ver 1 0 ver 1 1 Exif DCF up to ver 2 1 Image Format Photo Print JPEG 3 AVI 4 MOV 4 Scan to Media JPEG PDF Color TIFF PDF Black White ...

Page 212: ...198 PictBridge D Compatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information Interface USB direct interface ...

Page 213: ... OS X v10 6 8 10 7 x 10 8 x WIA Compliant Yes Windows XP 1 Windows Vista Windows 7 Windows 8 ICA Compliant Yes Mac OS X v10 6 8 10 7 x 10 8 x Color Depth 48 bit color Processing Input 24 bit color Processing Output 256 levels per color Gray Scale 16 bit color Processing Input 8 bit color Processing Output 256 levels Resolution Up to 19200 19200 dpi interpolated 2 Up to 2400 2400 dpi optical Scanne...

Page 214: ...r detailed specifications visit http www brother com Resolution Up to 1200 6000 dpi Printing Width 3 10 76 in 11 in borderless 1 Borderless 2 Letter A4 Ledger A3 A6 Photo 4 6 10 15 cm Photo L 3 5 5 89 127 mm Photo 2L 5 7 13 18 cm Index Card 5 8 127 203 mm 2 sided Paper Type Plain paper Paper Size Letter A4 Ledger A3 Legal Folio A5 Executive Print Speed 4 ...

Page 215: ...hird party USB ports are not supported 3 See Network on page 202 For more information see Software and Network User s Guide Supported Protocols USB 1 2 Use a USB 2 0 interface cable that is no longer than 16 feet 5 m LAN 3 Use an Ethernet UTP cable category 5 or greater Wireless LAN IEEE 802 11b g n Infrastructure Ad hoc Mode IEEE 802 11g n Wi Fi Direct NFC Yes ...

Page 216: ...ther BRAdmin Light 2 Network Management software 1 See Computer requirements on page 203 2 Windows If you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com Macintosh The latest Brother BRAdmin Light is available as a download from http solutions brother com Wireless Network Security S...

Page 217: ... Windows Server 2012 64bit x64 processor Macintosh Operating System Mac OS X v10 6 8 OS X v10 7 x OS X v10 8 x Printing PC Fax Send 3 Scanning Removable Disk USB or Memory card 5 Network Media Access LAN 5 Intel Processor 80 MB 550 MB Conditions 1 For WIA 1200 1200 resolution Brother Scanner Utility enables to enhance up to 19200 19200 dpi 2 Third party USB ports are not supported 3 PC Fax support...

Page 218: ...ld Magenta LC105M Black Approximately 2 400 pages 1 Yellow Cyan and Magenta Approximately 1 200 pages 1 High Yield Black LC103BK High Yield Yellow LC103Y High Yield Cyan LC103C High Yield Magenta LC103M Black Yellow Cyan and Magenta Approximately 600 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at http...

Page 219: ...rol panel overview 6 ControlCenter See Software and Network User s Guide Copy paper size 79 paper type 79 preset settings 77 Shortcuts 15 tray use 38 using ADF 45 using scanner glass 46 Cordless telephone non Brother 71 Custom Ringing 65 Custom telephone features on a single line 136 D Data Ident A Call 64 Dialing a pause 74 Address Book 73 manual 73 Distinctive Ring 65 setting ring pattern 66 tur...

Page 220: ...1 Shortcuts 15 telephone line interference VoIP 139 Transmission Verification Report 52 Fax Tel mode answering at extension telephones 71 Fax Receive Code 71 Ring Delay 56 Telephone Answer Code 71 G Gray scale 195 199 H Help Features tables 161 Settings tables 143 Touchscreen messages 142 I Ident A Call 64 Ident A Ring 64 Ink cartridges ink dot counter 98 replacing 98 Innobella 204 J Jams document...

Page 221: ... also Help in the Presto PageManager application Print difficulties 127 printable area 37 resolution 200 specifications 200 Printing See Software and Network User s Guide R Ready screen 13 Receive Mode External TAD 53 Fax Only 53 Fax Tel 53 Manual 53 Redial Pause 74 Remote Setup See Software and Network User s Guide Resolution copy 196 fax 195 print 200 scan 199 Ring Delay setting 56 RingMaster 65...

Page 222: ...chscreen 108 if you are having difficulty copying 136 data entry 138 incoming calls 135 Network 137 paper handling 131 phone line or connections 132 PhotoCapture Center 137 print quality 129 printing 127 printing received faxes 132 receiving faxes 133 scanning 136 software 137 maintenance messages on Touchscreen 108 paper jam 121 U Unscannable area 47 V Voice Mail 64 W Warranties are in the box No...

Page 223: ... Brother International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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