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Brother MFC-J690DW, Reference Manual

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Questions or Problems? Take a Look at our FAQs,

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Go to your model's 

FAQs & Troubleshooting

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Provides several ways to search

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Displays related questions for more information

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Receives regular updates based on customer feedback

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Summary of Contents for MFC-J690DW

Page 1: ... MFC J690DW MFC J895DW Brother recommends keeping this guide next to your Brother machine for quick reference Online User s Guide For more advanced instructions information and product specifications see the Online User s Guide at support brother com manuals ...

Page 2: ...sic machine maintenance See troubleshooting tips Printed or on Brother Installation Disc In the Box Online User s Guide This guide includes the additional contents of the Reference Guide In addition to information about the PC Print PhotoCapture Center Scan Copy Fax Internet services Mobile Functions and Brother ControlCenter operations useful information is included about using the machine on a n...

Page 3: ...ns and Videos Online Go to your model s FAQs Troubleshooting page on the Brother Solutions Center at support brother com Provides several ways to search Displays related questions for more information Receives regular updates based on customer feedback 2 ...

Page 4: ...tor The LED lights up depending on the machine s power status When the machine is in Sleep Mode the LED blinks 5 Power On Off Press to turn on the machine Press and hold down to turn off the machine The touchscreen displays Shutting Down and stays on for a few seconds before turning itself off If you have connected an external telephone or TAD it is always available If you turn off the machine usi...

Page 5: ...Create Shortcuts for frequently used operations such as sending a fax copying scanning Web Connect and Apps services There are three Shortcuts screens You can program four shortcuts on each screen To display the other Shortcuts screens press d or c 4 Wireless Status Each icon in the following table shows the wireless network status Your machine is not connected to the wireless access point router ...

Page 6: ...net connection is needed and data rates may apply Press to view the details 9 Warning icon 9 The warning icon appears when there is an error or maintenance message press to view the details and then press to return to the Home screen Navigate the touchscreen Press your finger on the LCD to operate it To display and access all the options press d c or a b on the LCD to scroll through them IMPORTANT...

Page 7: ...er Tray 1 How to Load Paper Letter A4 Legal Executive A5 A6 Photo 2L Index card Envelopes Adjust the paper guides Printing surface Face down Photo Adjust the paper guides Printing surface Face down Photo Bypass Tray MFC J690DW How to Load Paper Photo Photo L Slide the whole output paper tray cover Printing surface Face down 2 Paper Handling 6 ...

Page 8: ...me For more detailed information see the Online User s Guide Load Paper 2 Unfold the paper support flap Change the paper size setting in the machine s menu if needed 2 1 Load Documents Place the document in the ADF or on the scanner glass as shown in the illustration Automatic Document Feeder ADF Scanner Glass Place your document face down in the ADF Place the document face down in the upper left ...

Page 9: ...ration Print a Document Mac 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Brother MFC XXXX where XXXX is the name of your model 3 Click Print 4 Complete your print operation Various Printing To use the various printing features click the printing properties or preferences button to change the printer setting Print on Both Sides of the Paper Automat...

Page 10: ... Type settings by pressing Options No of Copies Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK You can also press or on the touchscreen Options Press to change the copy settings for the next copy only When finished press OK After you have finished choosing new options you can save them by pressing the Save as Shortcut bu...

Page 11: ... Options You can use various copy features by changing copy settings Press the Options button Enlarge or Reduce Copied Images 2 sided Copy 1 2 1 2 For more detailed information see the Online User s Guide Copy 10 ...

Page 12: ...s a or b to display the computer where you want to send data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options or Set at Device and then go to the next step Press Start to start scanning without changing additional settings The machine start...

Page 13: ...es using the touchscreen keyboard Press OK You can also press or on the touchscreen 6 Press OK 7 Repeat the last three steps until you have selected all the photos you want to print 8 Press OK 9 Read and confirm the displayed list of options 10 To change the print settings press Print Settings When finished press OK 11 Press Start Print Settings Overview The Print Settings you change are temporary...

Page 14: ...tibility with most VoIP services Brother recommends changing the compatibility setting to Basic for VoIP Normal sets the modem speed at 14 400 bps 3 Press VoIP Voice over IP is a type of phone system that uses an Internet connection rather than a traditional phone line Send a Fax 1 Load your document in the ADF or place it on the scanner glass 2 Press Fax MFC J895DW If Fax Preview is set to On pre...

Page 15: ...eive Mode The correct Receive Mode for you is determined by the external devices and telephone subscriber services Voice Mail Distinctive Ring and so on you will be using on the same line as the Brother machine Will you be using a Distinctive Ring number for receiving faxes USA and Canada only Brother uses the term Distinctive Ring but different telephone companies may have other names for this se...

Page 16: ...Mail or an answering machine if you select Fax Tel mode Do you expect to receive very few faxes Select Manual as your Receive Mode You control the telephone line and must answer every call yourself 1 Press Settings All Settings Fax Setup Receive Receive Mode If you cannot change the Receive Mode option make sure the Distinctive Ring feature is set to Off 2 Press a or b to display the Fax Only Fax ...

Page 17: ...he pattern 1 4 that most closely matches the printing result 6 Do one of the following If print head cleaning is needed press Start to start the cleaning procedure If print head cleaning is not needed the Maintenance screen reappears on the touchscreen Press 7 After the cleaning procedure is finished the touchscreen asks if you want to print the Print Quality Check Sheet again Press Yes and then p...

Page 18: ... been completed appears on the LCD 4 Press Auto or Manual 5 Select the paper size to print the alignment check sheet on If you are selecting the Manual mode select either Basic alignment or Advanced alignment in the following step 6 Load specified size paper in the tray and then press Start The machine prints the Alignment Check Sheet 7 Follow the instructions on the LCD If you are selecting the A...

Page 19: ...ed to the machine and the computer or the wireless connection is set up on both the machine and your computer For network models The access point for wireless router or hub is turned on and its link button is blinking To find the error and the solution check the LCD or the machine s status in Status Monitor on your computer Using the LCD Using the Status Monitor 1 Follow the messages on the LCD 2 ...

Page 20: ... detailed information see the Online User s Guide Replace the Ink Cartridges The machine may stop all print operations and you may not be able to use the machine until you install a new ink cartridge in the following cases If you unplug the machine or remove the ink cartridge If you select the Slow Drying Paper option on the machine or in the printer driver Cannot Detect Remove the used ink cartri...

Page 21: ...ng High Temperature After cooling the room allow the machine to cool down to room temperature Try again when the machine has cooled down Hub is Unusable Hubs including a USB flash drive with a built in hub are not supported Unplug the device from the USB direct interface Ink Absorber NearFull The ink absorber box must be replaced soon Call Brother Customer Service or a Brother Authorized Service C...

Page 22: ...he paper guides are set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper Clean the paper pick up rollers For more detailed information see the Online User s Guide Clean the Paper Pick up Rollers Low Temperature After warming the room allow the machine to warm up to room temperature Try again when the machine has warmed up Media is Full Your machine can ...

Page 23: ...a memory you can turn off Memory Receive For more detailed information see the Online User s Guide Turn Off Memory Receive Print the faxes stored in the memory For more detailed information see the Online User s Guide Print a Fax Stored in the Machine s Memory Out of Memory If a fax sending or copy operation is in progress Press or Quit or Close and wait until the other operations that are in prog...

Page 24: ...ay out of the machine and remove the jammed paper or foreign object If you cannot find or remove the jammed paper see the Online User s Guide Printer Jam or Paper Jam Repetitive No Paper Fed Clean the paper pick up rollers For more detailed information see the Online User s Guide Clean the Paper Pick up Rollers The photo bypass tray is in the wrong position Return the photo bypass tray to the Norm...

Page 25: ...you cannot print received faxes transfer them to another fax machine or to your computer For more detailed information see the Online User s Guide Transfer Your Faxes or Fax Journal Report Unusable Device Disconnect device from front connector turn machine off then on A broken device is connected to the USB direct interface Unplug the device from the USB direct interface then press to turn the mac...

Page 26: ...M Black Yellow Cyan and Magenta Approximately 400 pages 1 For more information about replacement supplies visit us at www brother com pageyield What is Innobella Innobella is a range of genuine supplies offered by Brother The name Innobella derives from the words Innovation and Bella meaning Beautiful in Italian and is a representation of the innovative technology providing you with beautiful and ...

Page 27: ... rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will support only machines purchased in their own countries Made from 100 recycled paper excludes cover D00YAG001 00 USA CAN Version 0 ...

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