88
Colour Enhancement is not
working correctly.
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
Photo paper does not feed
correctly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up rollers. (
uu
Advanced User’s Guide:
Cleaning the paper
pick-up rollers
)
Machine feeds multiple pages.
Make sure the paper is loaded correctly in the paper tray. (See
There is a paper jam.
Make sure the paper length guide is set to the correct paper size. Do not extend
the paper tray when you load A5 or smaller size paper. (The extendable tray is
only available for some countries.) (See
The paper jams when you use
duplex copy or duplex print.
Use one of the jam prevention settings,
Duplex1
or
Duplex2
.
For copying
uu
Advanced User’s Guide:
Duplex (2-sided) copying (MFC-J625DW and
DCP-J725DW only)
For printing
uu
Software User’s Guide:
Duplex / Booklet
(Windows
®
)
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Software User’s Guide:
Duplex Printing
(Macintosh)
If paper jams often when using duplex copy or duplex print, the paper feed rollers
may be stained with ink. Clean the paper feed rollers. (
uu
Advanced User’s Guide:
Cleaning the paper feed rollers
)
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap.
(See
Loading paper and other print media
page 14.)
Machine does not print from
Adobe
®
Illustrator
®
.
Try to reduce the print resolution.
uu
Software User’s Guide:
Printing
(Windows
®
)
uu
Software User’s Guide:
Printing and Faxing
(Macintosh)
Ink is smudged or running when
using glossy photo paper.
Make sure to check the front and back of the paper. Place the glossy surface
(printing surface) face down. (See
page 23.)
If you use glossy photo paper, make sure that the paper type setting is correct.
Printing Received Faxes
Difficulty
Suggestions
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received colour fax prints only in
black and white.
Replace the colour ink cartridges that have reached the end of their life, and then
ask the other person to send the colour fax again.
(See
page 64.)
Left and Right margins are cut off or
a single page is printed on two
pages.
Turn on Auto Reduction. (
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Advanced User’s Guide:
Printing a reduced
incoming fax
)
Printing (continued)
Difficulty
Suggestions
