Brother MFC-J5910DW Basic User'S Manual Download Page 93

Page: 93 / 155

Troubleshooting

IMPORTANT

• If the paper is jammed under the print

head, unplug the machine from the power
source, and then move the print head to
take out the paper.

• If the print head is in the right corner as

shown in the illustration, you cannot move
the print head. Re-connect the power
cord. Hold down

Stop/Exit

until the print

head moves to the center. Then unplug
the machine from the power source and
take out the paper.

• If ink gets on your skin or clothing

immediately wash it off with soap or
detergent.

Lift the scanner cover (1) to release the
lock. Gently push the scanner cover
support down (2) and close the scanner
cover (3) using both hands.

Note

Make sure you pull out the paper support
until it clicks.

Re-connect the power cord.

Note

If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. (See

Additional paper jam clear

operations

page 80.)

Summary of Contents for MFC-J5910DW

Page 1: ...BASIC USER S GUIDE MFC J5910DW Version 0 USA CAN ...

Page 2: ...ct on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you of enhancement...

Page 3: ...ent way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software documents and utilities read FAQs and troubleshooting tips and learn how to get the most from your Brother product http solutions bro...

Page 4: ...ermall com In Canada 1 877 BROTHER http www brother ca Description Item Ink Cartridge Super High Yield black LC79BK Prints approx 2 400 pages 1 Ink Cartridge Super High Yield yellow LC79Y Prints approx 1 200 pages 1 Ink Cartridge Super High Yield cyan blue LC79C Prints approx 1 200 pages 1 Ink Cartridge Super High Yield magenta red LC79M Prints approx 1 200 pages 1 Ink Cartridge High Yield black L...

Page 5: ...jet Paper Letter size 25 sheets BP60ML USA only Plain Inkjet Paper Ledger size 100 sheets BP60PLGR USA only Letter size 100 sheets BP60PL100 USA only Telephone Line Cord LG3077001 USA only Basic User s Guide LX8860001 English for USA and Canada LX8860002 French for Canada CD ROM for Windows Mac LX8382001 ...

Page 6: ...E STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN...

Page 7: ...of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publica...

Page 8: ... reports and performing routine maintenance PDF file CD ROM Software User s Guide Follow these instructions for Printing Scanning Network Scanning PhotoCapture Center Remote Setup PC Fax Web Services Scan and using the Brother ControlCenter utility PDF file CD ROM Network Glossary This Guide provides basic information about advanced network features of Brother machines along with explanations abou...

Page 9: ...Deleting Favorite Settings 11 Recalling Favorite Settings 11 2 Loading paper 12 Loading paper and other print media 12 Loading envelopes and postcards 15 Printable area 18 Paper settings 19 Paper Type 19 Paper Size 19 Secure Paper Feed mode for Ledger size Short Grain Paper 20 Acceptable paper and other print media 20 Recommended print media 21 Handling and using print media 21 Choosing the right ...

Page 10: ... 39 Connections 40 Recording an outgoing message OGM on the external TAD 40 Multi line connections PBX 41 External and extension telephones 41 Connecting an external or extension telephone 41 Using external and extension telephones 42 Using a non Brother cordless external telephone 42 Using remote codes 42 7 Dialing and storing numbers 44 How to dial 44 Manual dialing 44 Speed Dialing 44 Fax Redia...

Page 11: ...ey 56 Scanning using a scanner driver 57 Scanning using the ControlCenter 57 A Routine maintenance 58 Replacing the ink cartridges 58 Cleaning and checking the machine 61 Cleaning the scanner 61 Cleaning the print head 62 Checking the print quality 62 Checking the print alignment 63 B Troubleshooting 64 Error and Maintenance messages 64 Error animation 72 Transferring your faxes or Fax Journal rep...

Page 12: ...Text 123 Inserting spaces 123 Making corrections 123 Repeating letters 123 D Specifications 124 General 124 Print media 126 Fax 127 Copy 128 PhotoCapture Center 129 PictBridge 130 Scanner 131 Printer 132 Interfaces 133 Computer requirements 134 Consumable items 135 Network LAN 136 E Index 137 ...

Page 13: ... Additional receiving operations Polling overview 5 Dialing and storing numbers Voice operations Additional dialing operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy settings 8 PhotoCapture Center Printing photos from a memory card or USB Flash memory drive PhotoCapture Center operations Print Images PhotoCapture Center print settings Scan to a...

Page 14: ...xii ...

Page 15: ...opic Courier New Text in Courier New font identifies messages on the screen of the machine WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation ...

Page 16: ...ot installed the software you can find the documentation on the CD ROM by following the instructions below a Turn on your PC Insert the Brother CD ROM into your CD ROM drive Note If the Brother screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click start exe b If the model name screen appears click your model name c If the language screen...

Page 17: ...p selection in the ScanSoft PaperPort 12SE application Presto PageManager User s Guide Macintosh users Note Presto PageManager is available as a download from http nj newsoft com tw download brother PM9SEInstaller_BR_multilang dmg The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application How to find Network setup instructions 1 Your ma...

Page 18: ...SA Brother online shopping mall http www brothermall com for additional product and services information click Brother Mall com To access Canada s Brother online shopping mall http www brother ca for additional product and services information click Shop Online Canada For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our Web site...

Page 19: ...will appear To download and install Presto PageManager click Presto PageManager To register your machine from the Brother Product Registration Page http www brother com registration click On Line Registration For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our Web site for genuine Brother Supplies http www brother com original ...

Page 20: ...achine has answered and then press Black Start or Color Start Also press this key after picking up the handset of the external telephone during the F T pseudo double ring 3 Start keys Black Start Lets you start sending faxes or making copies in black white Also lets you start a scanning operation in color or black white depending on the scan setting in the ControlCenter software Color Start Lets y...

Page 21: ...n by lifting it 7 On Off You can turn the machine on and off Press On Off to turn the machine on Press and hold down On Off to turn the machine off The screen will show Shutting Down and will stay on for a few seconds before going off If you have connected an external telephone or TAD it is always available If you turn the machine off it will still periodically clean the print head to maintain pri...

Page 22: ...p a Favorite 6 Press to go back to the previous menu level The Back button does not light up when it is unavailable 7 History Lets you view a list of outgoing calls and the Caller ID history Also lets you send a fax to the number you have chosen from the lists 8 SpeedDial Lets you set up Speed Dial and Group numbers Also you can search for the number you want to dial 9 Current Receive Mode Lets yo...

Page 23: ...he screen with a sharp object such as a pen or stylus It may damage the machine The following steps show how to change a setting in the machine In this example the Receive Mode setting is changed from Fax Only to Fax Tel a Press Menu b Press s or t to display Initial Setup c Press Initial Setup d Press s or t to display Receive Mode e Press Receive Mode f Press s or t to display Fax Tel g Press Fa...

Page 24: ...gistered the favorite settings Press Create New Favorite Go to step d Press Menu Go to step b b Press s or t to display Favorite Settings Press Favorite Settings c Press a Favorite displayed as Blank Note Each Favorite button will show the word Blank next to it before you register it d Press Next to display the modes Copy Fax and Scan e Press Copy Fax or Scan for the mode you want to register f Pr...

Page 25: ...other settings as needed g Press OK when you are finished changing settings h To edit the name hold down to delete the current name and then enter a new name by pressing the buttons on the screen To help you enter letters see Entering Text uu page 123 Press OK i To finish and register the settings for this Favorite press Yes j Press OK to confirm k Press Stop Exit Deleting Favorite Settings 1 You ...

Page 26: ...guide release button 1 as you slide out the front of the paper tray Make sure that when using Legal or Ledger or A3 size paper the triangular mark on the output paper tray cover is aligned with the line indicating Legal 2 or Ledger or A3 3 size as shown in the illustration If you are using A5 or smaller size paper make sure that the paper tray is not extended When you load a different paper size i...

Page 27: ...aper side guides 2 line up with the mark for the paper size you are using d Fan the stack of paper well to avoid paper jams and misfeeds Note Always make sure that the paper is not curled or wrinkled e Gently put the paper into the paper tray print side down and top edge in first Check that the paper is flat in the tray IMPORTANT Be careful not to push the paper in too far it may lift at the back ...

Page 28: ... then slide the paper length guide f Gently adjust the paper side guides 1 to fit the paper using both hands Make sure the paper side guides touch the sides of the paper g Close the output paper tray cover Check that the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams h Slowly push the paper tray completely into the machine i While holdi...

Page 29: ... 80 to 95 g m2 Some envelopes need margin settings to be set in the application Make sure you do a test print first before printing many envelopes IMPORTANT DO NOT use any of the following types of envelopes as they will cause paper feed problems That are of a baggy construction That have windows That are embossed have raised writing on them That have clasps or staples That are pre printed on the ...

Page 30: ...lope or postcard in the paper tray at a time b Put envelopes or postcards in the paper tray with the address side down If the envelope flaps are on the long edge load the envelopes with the flap on the left as shown in the illustration Load postcards with the leading edge in first Using both hands gently press and slide the paper length guide 1 and paper side guides 2 to fit the size of the envelo...

Page 31: ...e flap b Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration c Select Reverse Print in the printer driver s dialog box and then adjust the size and margin in your application uuSoftware User s Guide Printing Windows uuSoftware User s Guide Printing and Faxing Macintosh ...

Page 32: ...ble and turned on uuSoftware User s Guide Printing Windows uuSoftware User s Guide Printing and Faxing Macintosh Note The Borderless feature is not available for envelopes and duplex printing Cut Sheet Paper Envelopes Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm Cut Sheet Duplex print when using Ledger or A3 size 0 87 in 22 mm 0 87 in 22 mm 0 12 in 3 ...

Page 33: ... the machine When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Paper Size 2 You can use eight sizes of paper for copies Letter Legal Ledger A4 A5 A3 Executive and 4 6 10 15 cm and five sizes for printing faxes Ledger Letter Legal A3 and A4 When you change the size of paper you load in the machine you will need to change the paper size setting a...

Page 34: ...ity for the settings you have chosen always set the Paper Type to match the type of paper you load You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before buying large quantities For best results use Brother paper When you print on inkjet paper coated paper transparencies and glossy paper be sure to choose the prop...

Page 35: ... may stain your next document Use only transparencies recommended for inkjet printing IMPORTANT DO NOT use the following kinds of paper Damaged curled wrinkled or irregularly shaped 1 0 08 in 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain Paper capacity of the output paper tray cover...

Page 36: ...S B5 7 2 10 1 in 182 257 mm User Defined A5 5 8 8 3 in 148 210 mm Yes Yes A6 4 1 5 8 in 105 148 mm Yes Cards 4 6 in 10 15 cm Yes Yes Yes 3 1 2 5 in 89 127 mm Yes 5 7 in 13 18 cm Yes Yes 5 8 in 127 203 mm Yes Postcard 1 3 9 5 8 in 100 148 mm User Defined Postcard 2 Double 5 8 7 9 in 148 200 mm User Defined Envelopes C5 Envelope 6 4 9 in 162 229 mm Yes DL Envelope 4 3 8 7 in 110 220 mm Yes COM 10 4 ...

Page 37: ... m2 3 to 6 mil 0 08 to 0 15 mm 250 1 Inkjet Paper 17 to 53 lb 64 to 200 g m2 3 to 10 mil 0 08 to 0 25 mm 20 Glossy Paper Up to 58 lb Up to 220 g m2 Up to 10 mil Up to 0 25 mm 20 2 Cards Photo 4 6 Up to 58 lb Up to 220 g m2 Up to 10 mil Up to 0 25 mm 20 2 Index Card Up to 32 lb Up to 120 g m2 Up to 6 mil Up to 0 15 mm 30 Postcard Up to 53 lb Up to 200 g m2 Up to 10 mil Up to 0 25 mm 30 Envelopes 20...

Page 38: ...t Sizes and Weights 3 How to load documents 3 IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with ink or correction fluid are completely dry a Lift up and unfold the ADF document output support flap 1 Unfold the ADF document support 2 ...

Page 39: ... glass If you do this the ADF may jam Using the scanner glass 3 You can use the scanner glass to fax copy or scan pages of a book or one page at a time Document Sizes Supported 3 How to load documents 3 Note To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanne...

Page 40: ...able area 3 The scannable area depends on the settings in the application you are using The figures below show unscannable areas 1 The unscannable area is 0 04 in 1 mm when you use the ADF Usage Document Size Top 1 Bottom 2 Left 3 Right 4 Fax Letter 0 12 in 3 mm 0 16 in 4 mm Legal A4 0 12 in 1 3 mm Copy All paper sizes 0 12 in 3 mm Scan 3 4 1 2 ...

Page 41: ...up in the ADF See Using the ADF uu page 24 Load your document face down on the scanner glass See Using the scanner glass uu page 25 Note To send color faxes with multiple pages use the ADF If you send a black white fax from the ADF while the memory is full it will be sent in real time You can use the scanner glass to fax pages of a book one at a time The document can be up to Letter or A4 size Sin...

Page 42: ...ing Waiting Jobs Polled Transmit d Enter the fax number Using the dial pad Using Speed Dial SpeedDial Using call history Outgoing Incoming e Press Black Start or Color Start Faxing from the ADF 4 The machine starts scanning and sending the document Faxing from the scanner glass 4 If you pressed Black Start the machine starts scanning the first page Go to step f If you pressed Color Start the scree...

Page 43: ...want to cancel a fax while the machine is scanning dialing or sending press Stop Exit Transmission Verification Report 4 You can use the Transmission Verification Report as proof that you sent a fax This report lists the sender s name or fax number the time and date of transmission duration of transmission number of pages sent and whether or not the transmission was successful There are several se...

Page 44: ...e option you want i Press Stop Exit Note If you choose On Image or Off Image the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off The image will not appear on the report when you send a color fax uuAdvanced User s Guide Real Time Transmission If your transmission is successful OK will appear next to RESULT on the Transmission Verification Repor...

Page 45: ...ice Mail uu page 36 for instructions on setting up your machine using this service Will you be using a Telephone Answering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will automatically answer every call Voice messages are stored on the external TAD and fax messages are printed Choose External TAD as your Receive Mode See Connecting an ext...

Page 46: ...ess s or t to display Initial Setup c Press Initial Setup d Press s or t to display Receive Mode e Press Receive Mode f Press s or t to display Fax Only Fax Tel External TAD or Manual and then press the option you want g Press Stop Exit The screen will display the current Receive Mode ...

Page 47: ...Tel mode only uu page 34 and Ring Delay uu page 34 Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature To receive a fax in Manual mode lift the handset of the external telephone or press Hook When you hear fax tones short repeating beeps press Black Start or Color Start and choose Receive You can also use the Easy Receive feature to re...

Page 48: ...l hear the normal telephone ring The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T Ring a fast pseudo double ring for the time you have set in the F T Ring Time setting If you hear the F T Ring it means that you have a voice caller on the line Because the F T Ring is made by the m...

Page 49: ... and then press Receive to receive If you answered at an extension telephone press l 5 1 See Using external and extension telephones uu page 42 Note If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone press the fax receive code l 5 1 If you send faxes from a computer on the same telephone line and the machine intercepts them se...

Page 50: ...ice do one of the following Get the Distinctive Ring service from your telephone company Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personal...

Page 51: ...er s Distinctive Ring do 6 The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can just receive faxes Do you have Voice Mail 6 If you have Voice Mail on the telephone line that you will install your new machine on there is a strong possibility that Voi...

Page 52: ...et to Manual and you cannot change it to another Receive Mode while Distinctive Ring is set to On This ensures the Brother machine will only answer the Distinctive Ring number and will not interfere when your main telephone number is called When Distinctive Ring is on the screen will show D R as the Receive Mode a Press Menu b Press s or t to display Fax c Press Fax d Press s or t to display Misce...

Page 53: ...r external answering machine if it exceeds five rings Note If you do not receive all your faxes shorten the Ring Delay setting on your external TAD If you subscribe to your telephone company s Distinctive Ring service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on you...

Page 54: ...ceive Mode to External TAD See Choose the correct Receive Mode uu page 31 Recording an outgoing message OGM on the external TAD 6 Timing is important in recording this message The way you record this message will affect both manual and automatic fax reception a Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for the fax CNG tones of automatic tr...

Page 55: ...ot guarantee that your machine will operate properly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX External and extension telephones 6 Connecting an external or extension telephone 6 You can connect a separate telephone to your machine as shown in the diagram below Connect the telephone ...

Page 56: ...he call See Easy Receive uu page 35 Using a non Brother cordless external telephone 6 If your non Brother cordless telephone is connected to the EXT jack of the machine and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you will have to go to the machine so you can press Hook to send the call to the cordless...

Page 57: ...llowing If you want to change the Fax Receive Code enter the new code Press OK Go to step j If you do not want to change the Fax Receive Code press OK Go to step j j Do one of the following If you want to change the Telephone Answer Code enter the new code Press OK Go to step k If you do not want to change the Telephone Answer Code press OK Go to step k k Press Stop Exit Note If you are always dis...

Page 58: ...end a fax and go to step d d Press Black Start or Color Start The machine scans and sends the fax Fax Redial 7 If you are sending a fax manually and the line is busy press Hook Redial Pause and then press Black Start or Color Start to try again Redial Pause only works if you dialed from the control panel If you are sending a fax automatically and the line is busy the machine will automatically red...

Page 59: ...ical c Press More d Press s or t to display Set Speed Dial e Press Set Speed Dial f Do one of the following Enter the name up to 16 characters by pressing the buttons on the screen Press OK To help you enter letters see Entering Text uu page 123 To store the number without a name press OK g Enter the first fax or telephone number by pressing the buttons on the screen up to 20 digits Press OK Note ...

Page 60: ... want to change f Press the number you want to change g Do one of the following If you want to change the name press Name Enter the new name up to 16 characters by pressing the buttons on the screen See Entering Text uu page 123 Press OK If you want to change the first fax or telephone number press Enter the new fax or telephone number up to 20 digits by pressing the buttons on the screen Press OK...

Page 61: ...lt setting is FAX mode You can change the amount of time that the machine stays in COPY mode after the last copy operation uuAdvanced User s Guide Mode Timer b Do one of the following to load your document Place the document face up in the ADF See Using the ADF uu page 24 Place the document face down on the scanner glass See Using the scanner glass uu page 25 c If you want more than one copy enter...

Page 62: ... Layout 2in1 ID Stack Sort Density Duplex Copy Ink Save Mode Thin Paper Copy Book Copy Set New Default Factory Reset Note If you want to sort copies use the ADF Paper Options 8 Paper Type 8 If you are copying on special paper set the machine for the type of paper you are using to get the best print quality a Press COPY b Load your document c Enter the number of copies you want d Press Options e Pr...

Page 63: ... A5 A3 Executive or Photo 4 6 10 15 cm paper a Press COPY b Load your document c Enter the number of copies you want d Press Options e Press s or t to display Paper Size f Press Paper Size g Press s or t to display Letter Legal Ledger A4 A5 A3 EXE or 4 x6 and then press the option you want h If you do not want to change additional settings press Black Start or Color Start ...

Page 64: ...nserted in the front of the machine uuSoftware User s Guide PhotoCapture Center Windows uuSoftware User s Guide Remote Setup PhotoCapture Center Macintosh Using a memory card or USB Flash memory drive 9 Your Brother machine has media drives slots for use with the following popular digital camera media Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo SD Memory Card SDHC Memory Ca...

Page 65: ...or a digital camera that uses the USB mass storage standard Any other USB devices are not supported 2 Memory card slot Slot Compatible memory cards Upper slot Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro Adapter required Lower slot SD Memory Card SDHC Memory Card SDXC Memory Card MultiMedia Card MultiMedia Card plus mini SD Adapter required mini SDHC Adapt...

Page 66: ...ot properly inserted PHOTO light is blinking the memory card or USB Flash memory drive is being read or written to IMPORTANT DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive slot or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive the PHOTO key is blinking You will lose your data or damage...

Page 67: ...ntil you have chosen all the photos you want to print Press OK f You now have the following options If you want to change the print settings press Options uuAdvanced User s Guide PhotoCapture Center print settings If you do not want to change any settings go to step g g Press Color Start to print PhotoCaptureCenter print settings 9 You can change the print settings for the next printing These sett...

Page 68: ...tored on them b Load your document c Press SCAN d Press s or t to display Scan to Media e Press Scan to Media f Press Options Do one of the following To change the quality press s or t to display Quality Press Quality and choose Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi B W 100 dpi B W 200 dpi or B W 300 dpi To change the file type press s or t to display File Type Press File Type an...

Page 69: ...xing Macintosh a Install the Brother printer driver on the CD ROM uuQuick Setup Guide b From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Preferences d Choose the settings you want in the Properties dialog box Media Type Print Quality Paper Size Orientation Color Grayscale Ink Save Mode Scaling e Click OK f Click Print to begin print...

Page 70: ...et at a time c Do one of the following To scan using the SCAN key go to Scanning using the SCAN key To scan using a scanner driver at your computer go to Scanning using a scanner driver Scanning using the SCAN key 11 For more information uuSoftware User s Guide Using the Scan key a Press SCAN b Press s or t to display the available scan modes and then press the scan mode you want to use Scan to Fi...

Page 71: ... document using the TWAIN driver Macintosh uuSoftware User s Guide Scanning a document using the ICA driver Mac OS X 10 6 x a Start a scanning application and click the Scan button b Adjust the settings such as Resolution Brightness and Scan Type in the Scanner Setup dialog box c Click Start or Scan to begin scanning Scanning using the ControlCenter 11 uuSoftware User s Guide ControlCenter4 Window...

Page 72: ...n your eyes wash it out with water at once and call a doctor if you are concerned IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause d...

Page 73: ...e new ink cartridge bag for the color shown on the screen and then take out the ink cartridge d Turn the green release lever on the orange protective packing 1 clockwise until it clicks to release the vacuum seal Then remove the orange protective packing as shown e Each color has its own correct position Insert the ink cartridge in the direction of the arrow on the label 1 1 ...

Page 74: ... ink cartridge and reinstall it slowly until it clicks IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin If ink gets on your skin or clothing immediately wash it off with soa...

Page 75: ...ed with a non flammable glass cleaner Note In addition to cleaning the scanner glass and glass strip with a non flammable glass cleaner run your fingertip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt 2 1 ...

Page 76: ...s not improved try installing a new Genuine Brother Brand replacement ink cartridge for each problem color Try cleaning the print head again up to five more times If the print has not improved call Brother Customer Service See Brother numbers uu page i Checking the print quality A If faded or streaked colors and text appear on your printouts some of the print head nozzles may be clogged You can ch...

Page 77: ...warranty Note Checking the print alignment A You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded a Press Ink b Press s or t to display Test Print c Press Test Print d Press Alignment e Press Start The machine starts printing the Alignment Check Sheet f For the A pattern press the number of the test print that has the...

Page 78: ...The most common error and maintenance messages are shown below You can correct most errors and clear routine maintenance messages by yourself If you need more help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Note The information button lights up when an error message appears on the screen Press to display the error message scr...

Page 79: ... sent as black white Replace the ink cartridges See Replacing the ink cartridges uu page 58 Note The machine will stop all print operations and you will not be able to use the machine until you change to a new ink cartridge in the following cases If you unplug the machine or take out the ink cartridge If the paper type is set to Other Glossy Brother BP71 or Brother BP61 Windows users If you check ...

Page 80: ...t completely closed Firmly close the ink cartridge cover until it clicks Data Remaining Print data is left in the machine s memory Press Stop Exit The machine will cancel the job and clear it from the memory Try to print again Disconnected The other person or other person s fax machine stopped the call Try to send or receive again If calls are stopped repeatedly and you are using a VoIP Voice over...

Page 81: ...Brother ink could cause poor print quality which is resolved by cleaning The more cleaning the machine requires the faster these boxes will fill up Note Repairs resulting from the use of non Brother supplies may not be covered under the stated product warranty The ink absorber box or flushing box will need to be replaced Contact Brother Customer Service or a Brother Authorized Service Center to ha...

Page 82: ...sure it is in the correct position If the error remains check the media drive slot of the machine by putting in another memory card that you know is working Media is Full The memory card or USB Flash memory drive you are using has no available space or already contains 999 files Your machine can only save to your memory card or USB Flash memory drive if it contains less than 999 files Delete unuse...

Page 83: ... pick up rollers and the back sides of the paper feed rollers Clean the paper pick up rollers and the back sides of the paper feed rollers uuAdvanced User s Guide Cleaning the paper pick up rollers The Jam Clear Cover is not closed properly Make sure the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam uu page 75 No Response Busy The number you dialed does not answer or i...

Page 84: ...sure the paper length guide is set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper Paper Jam Rear Paper is jammed in the machine Remove the jammed paper by following the steps in Paper is jammed at the back of the machine uu page 76 Make sure the paper length guide is set to the correct paper size DO NOT extend the paper tray when you load A5 or smalle...

Page 85: ...in Unusable Device Please Disconnect USB Device A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface For more information visit us at http solutions brother com Unplug the device from the USB direct interface Turn the machine off and then on again Wrong Ink Color A color ink cartridge has been installed in the Black ink cartridge position Chec...

Page 86: ...rupt the error temporarily b Press Menu c Press s or t to display Service d Press Service e Press Data Transfer f Press Fax Transfer g Do one of the following If the screen shows No Data there are no faxes left in the machine s memory Press Stop Exit Enter the fax number to which faxes will be forwarded h Press Black Start Transferring faxes to your PC B You can transfer the faxes from your machin...

Page 87: ...nter the fax number to which the Fax Journal report will be forwarded h Press Black Start Document jam B Documents can jam in the ADF unit if they are not inserted or fed properly or if they are too long Follow the steps below to clear a document jam Document is jammed in the top of the ADF unit B a Take out any paper from the ADF that is not jammed b Open the ADF cover c Pull the jammed document ...

Page 88: ...nt cover c Pull the jammed document out to the right d Close the document cover e Press Stop Exit Removing small documents jammed in the ADF B a Lift the document cover b Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through c Close the document cover d Press Stop Exit ...

Page 89: ...from the AC power outlet b Pull the paper tray 1 completely out of the machine c Pull out the jammed paper 1 d Lift the Jam Clear Flap and remove the jammed paper e Put the paper tray firmly back in the machine Note Make sure you pull out the paper support until it clicks f Re connect the power cord Note If there is a repeat paper jam a small piece of paper may be stuck in the machine See Addition...

Page 90: ...er Jam Rear follow these steps a Unplug the machine from the AC power outlet b Open the Jam Clear Cover 1 at the back of the machine c Pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed properly e Re connect the power cord 1 ...

Page 91: ...rJam Front Rear follow these steps a Unplug the machine from the AC power outlet b Pull the paper tray 1 completely out of the machine c Pull out the jammed paper 1 d Lift the Flap and remove the jammed paper With tray removed go to step e e Open the Jam Clear Cover 1 at the back of the machine 1 1 1 ...

Page 92: ...he paper tray firmly back in the machine i Using both hands use the finger holds on each side of the machine to lift the scanner cover 1 into the open position Move the print head if necessary to take out any paper remaining in this area Make sure that jammed paper is not left in the corners of the machine 2 and 3 1 2 3 ...

Page 93: ... to the center Then unplug the machine from the power source and take out the paper If ink gets on your skin or clothing immediately wash it off with soap or detergent j Lift the scanner cover 1 to release the lock Gently push the scanner cover support down 2 and close the scanner cover 3 using both hands Note Make sure you pull out the paper support until it clicks k Re connect the power cord Not...

Page 94: ...own until you feel it grab the paper Note We recommend you use glossy paper b Using both hands use the finger holds on each side of the machine to lift the scanner cover into the open position c Lift the scanner cover 1 to release the lock Gently push the scanner cover support down 2 and close the scanner cover 3 using both hands The paper you inserted will be fed through the machine and ejected 3...

Page 95: ...re is a problem with your machine check the chart below and follow the troubleshooting tips Most problems can be easily resolved by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Using non Brother supplies may affect the print quality hardware performance and machine reliability ...

Page 96: ... is your model name and choose See what s printing Click Printer and make sure that Use Printer Offline is unchecked Windows Vista Click Control Panel Hardware and Sound and then Printers Right click Brother MFC XXXXX where XXXXX is your model name If the printer is offline it will show Use Printer Online Select this option to enable the printer Windows XP Click Start and then Printers and Faxes R...

Page 97: ... head See Cleaning the print head uu page 62 Make sure you are using Genuine Brother Innobella Ink Characters and lines are blurred Check the printing alignment See Checking the print alignment uu page 63 Printed text or images are skewed Make sure the paper is loaded properly in the paper tray and the paper side guides are adjusted correctly See Loading paper and other print media uu page 12 Make...

Page 98: ...d in the paper package for this purpose Clean the paper pick up rollers uuAdvanced User s Guide Cleaning the paper pick up rollers Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray See Loading paper and other print media uu page 12 Make sure the paper support is pulled out until it clicks and the paper support flap is unfolded See the step i in Loading paper and...

Page 99: ...rty or the paper jams when using Ledger paper PC print for Windows user Select Ledger Short Grain size paper in Paper Size in the Basic tab of the printer driver Check Slow Drying Paper in the Basic tab of the printer driver PC print for Macintosh user Select Tabloid Short Grain size paper in Paper Size of the printer driver Select Print Settings from drop down list and then check Slow Drying Pape...

Page 100: ...ctions Difficulty Suggestions Dialing does not work No dial tone Check that the machine is plugged in and that the On Off key is on Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Canada only Change the Tone Pulse setting uuQuick Setup Guide Verify that the telephone line and jack are working by connecting a...

Page 101: ... is on a line with the Distinctive Ring subscriber service please see Distinctive Ring uu page 37 If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes you should select Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a pseudo double ring to alert you to answer voice calls If you do not ...

Page 102: ...on your answering machine Record five seconds of silence at the beginning of your outgoing message Limit your speaking to 20 seconds End your outgoing message with your Fax Receive Code for people sending manual faxes For example After the beep leave a message or press l 5 1 and Start to send a fax 5 Set your answering machine to answer calls 6 Set your Brother machine s Receive Mode to External T...

Page 103: ... to possible interference on the telephone line try changing the machine s Compatibility setting to Basic for VoIP See Telephone line interference VoIP uu page 93 Sent faxes are blank Make sure you are loading the document properly See Loading documents uu page 24 Poor fax send quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy ...

Page 104: ... glass strip and scanner glass and the white bar and white plastic above them See Cleaning the scanner uu page 61 Copies are blank Make sure you are loading the document properly See Loading documents uu page 24 Fit to Page does not work properly Make sure the document is not skewed on the scanner glass Reposition the document and try again Scanning Difficulties Difficulty Suggestions TWAIN or WIA...

Page 105: ...If an error message appears when you try to eject the memory card or USB Flash memory drive it means the card is being accessed Wait a while and then try again 4 If all of the above do not work turn off your PC and machine and then turn them on again Cannot access Removable Disk from Desktop icon Make sure that you have correctly inserted the memory card or USB Flash memory drive Part of my photo ...

Page 106: ...elected Please refer to the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer The Brother software cannot be installed Windows users If the Security Software warning appears on the PC screen during the installation change the Security Software settings to permit the Brother product setup program or other program to run Macintosh user...

Page 107: ... display Initial Setup c Press Initial Setup d Press s or t to display Compatibility e Press Compatibility f Press High Normal or Basic for VoIP Basic for VoIP reduces the modem speed to 9 600 bps and turns off color fax receiving and ECM except for color fax sending Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed To improve compatibility...

Page 108: ...on ID Name and Number Remote Fax Options Fax Forwarding and Paging Report settings Transmission Verification Report Quick Dial List and Fax Journal History Caller ID history and Outgoing Call Faxes in memory 3 All Settings You can restore all settings to their factory defaults Brother strongly recommends performing this procedure before handing over or disposing of the machine Note Unplug the inte...

Page 109: ...ramming is done on the screen we have created step by step on screen instructions to help you program your machine All you need to do is follow the instructions as they guide you through the menu selections and programming options Memory Storage C Even if there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings such as Overseas Mode will ...

Page 110: ...opy Quality Paper Type Paper Size Enlarge Reduce Density Stack Sort Page Layout Duplex Copy Advanced Settings Lets you quickly and easily recall and apply your previously registered preferred settings 10 Fax Address Fax Resolution Contrast Batch TX Real Time TX Overseas Mode Glass ScanSize Scan Scan to Media Quality File Type File Name Scan to Network Profile Name Scan to FTP See Advanced User s G...

Page 111: ... before the machine will return to FAX mode and before the machine will change from a restricted user to Public user mode when using Secure Function Lock Paper Type Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossy Transparency Sets the type of paper in the paper tray 19 Paper Size Letter Legal Ledger A4 A5 A3 EXE 4 x6 Sets the size of paper in the paper tray 19 Level1 Level2 Level3 ...

Page 112: ...e LCD Settings LCD Contrast Adjust the contrast of the LCD Backlight Light Med Dark You can adjust the brightness of the LCD backlight Dim Timer Off 10Secs 20Secs 30Secs You can set how long the LCD backlight stays on after the last key press Sleep Mode 1Min 2Mins 3Mins 5Mins 10Mins 30Mins 60Mins You can choose how long the machine must be idle before it goes into Sleep mode Level1 Level2 Level3 O...

Page 113: ...messages automatically when you answer a call and hear fax tones 35 Remote Codes On l51 51 Off Allows you to answer all calls at an extension telephone and use codes to turn the machine on or off You can personalize these codes 42 Auto Reduction On Off Reduces the size of incoming faxes See Memory Receive Off Fax Forward Paging Fax Storage PC Fax Receive You can set the machine to either forward f...

Page 114: ...ax Journal If you have chosen other than Off and Every 50 Faxes you can set the time for the chosen option If you have chosen Every 7 Days you can set the day of the week See Print Fax Prints incoming faxes stored in the memory Remote Access Set your own code for Remote Retrieval Remaining Jobs Check which jobs are in the memory and cancel chosen jobs Miscellaneous Distinctive Off Set On Uses the ...

Page 115: ... 000 255 000 255 Enter the Gateway address Node Name BRNXXXXXXXXXXXX Enter the Node name WINS Config Auto Static Chooses the WINS configuration mode WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server...

Page 116: ...TCP IP BOOT Method Auto Static RARP BOOTP DHCP Chooses the BOOT method that best suits your needs IP Address 000 255 000 255 000 255 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address Node Name BRWXXXXXXXXXXXX Enter the Node name WINS Config Auto Static Chooses the WINS configuration mode ...

Page 117: ...e link local address range IPv6 On Off Enable or disable IPv6 protocol for a wireless LAN If you want to use the IPv6 protocol visit http solutions brother com for more information Setup Wizard You can manually configure your print server for a wireless network WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure ...

Page 118: ...address Up to 60 characters Setup Server SMTP Server Name Up to 30 characters IP Address 000 255 000 255 000 255 000 255 Enter the SMTP server address SMTP Port 00001 65535 Enter the SMTP port number Auth for SMTP None SMTP AUTH POP bef SMTP Selects the Security method for E mail notification POP3 Server Name Up to 30 characters IP Address 000 255 000 255 000 255 000 255 Enter the POP3 server addr...

Page 119: ... to On 1Min 3Mins 5Mins 10Mins 30Mins 60Mins Sets the interval for checking for new messages on the POP3 server Header All Subject From To None Selects the contents of the mail header to be printed Del Error Mail On Off Deletes error mails automatically Notification On MDN Off Receives notification messages Setup Mail TX Sender Subject Displays the subject that is attached to the Internet Fax data...

Page 120: ...e Domain name Relay Report On Off Prints the Relay Broadcast Report Time Zone UTCXXX XX Sets the time zone for your country Network I F Wired LAN WLAN You can choose the network connection type Network Reset Restore all network settings back to the factory settings Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide The factory settings are shown in Bold with an asterisk...

Page 121: ...our needs 31 Date Time Puts the date and time on the screen and in the headings of the faxes you send See Station ID Fax Name Enter your name and fax number to appear on each page you fax Tone Pulse Canada only Tone Pulse Choose the dialing mode Dial Tone Detection No Detection You can shorten the dial tone detect pause 93 Dial Prefix On Off Sets a prefix number that will always be added before th...

Page 122: ...port and Fax Journal back to the factory default settings All Settings Resets all the machine s settings back to the factory settings Local Language USA only English Spanish Allows you to change the screen language for your country See Local Language Canada only English French Allows you to change the screen language for your country Level1 Level2 Level3 Options Descriptions Page See Advanced User...

Page 123: ...can dial by pressing only a few buttons on the screen and Start 45 Setup Groups You can set up Group numbers for Broadcasting See Change You can change Speed Dial numbers 46 Delete You can delete Speed Dial numbers Black Start Lets you send a monochrome fax 27 Color Start Lets you send a color fax Options Fax Resolution Standard Fine S Fine Photo Sets the resolution for outgoing faxes See Contrast...

Page 124: ...an choose a number from the Outgoing Call history and then send a fax to it add it to Speed Dial or delete it See More Add Speed Dial Delete Incoming Send a fax You can choose a number from the Caller ID history and then send a fax to it add it to Speed Dial or delete it More Add Speed Dial Delete Speed Dial Send a fax You can dial by pressing only a few keys and Start 44 More Set Speed Dial You c...

Page 125: ... Contrast Real Time TX Glass ScanSize You can save your fax settings See Factory Reset You can restore all settings back to the factory settings Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 126: ...d file format for your document 54 File Type If you choose Color option in Quality setting PDF JPEG If you choose B W option in Quality setting TIFF PDF File Name You can rename the file Set New Default Quality File Type You can save your scan settings as the default settings See Factory Reset You can restore all settings back to the factory settings Scan to Network Profile Name You can send scann...

Page 127: ...Dial You can search for an E mail address that you have stored in the machine Quality Options Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi B W 100 dpi B W 200 dpi B W 300 dpi Chooses the file format to send the scanned data via E mail server File Type Options If you choose Color option in Quality setting PDF JPEG If you choose B W option in Quality setting TIFF PDF Level1 Option1 Option...

Page 128: ...rother Support Macintosh uu page 5 You can have your text document converted to an editable text file Scan to Image You can scan a color picture into your graphics application Web Service Appears when you install a Web Services Scanner which is displayed in your computer s Network Explorer Scan You can scan data by using the Web Services protocol Scan for E mail Scan for OCR Scan for Fax Scan for ...

Page 129: ... Best Choose the Copy resolution for the next copy See Paper Type Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossy Transparency Choose the paper type that matches the paper in the tray 48 Paper Size Letter Legal Ledger A4 A5 A3 EXE 4 x6 Choose the paper size that matches the paper in the tray 49 See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 130: ...e will adjust the size automatically to the paper size you set Custom 25 400 You can enter an enlargement or reduction ratio Density Adjusts the density of copies Stack Sort Stack Sort You can choose to stack or sort multiple copies Page Layout Off 1in1 2in1 P 2in1 L 2in1 ID 4in1 P 4in1 L Poster 2x1 Poster 2x2 Poster 3x3 You can make N in 1 2 in 1 ID or Poster copies Level1 Level2 Level3 Options D...

Page 131: ...nk Save Mode Thin Paper Copy Book Copy You can choose various copy settings such as Thin Paper Copy and Book Copy Set New Default Quality Enlarge Reduce Density Page Layout Ink Save Mode Thin Paper Copy Duplex Copy You can save your copy settings Factory Reset You can restore all the settings back to the factory settings Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The ...

Page 132: ... Flash memory drive Options For details see the Options in the following table You can adjust your photos with the options Index Print Index Sheet 6 IMGs Line 5 IMGs Line For details see Options for Index Sheet uu page 121 You can print a thumbnail page Print Photos Start You can print an individual image Options For details see the Options in the following table You can adjust your photos with th...

Page 133: ...er Type Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossy Choose the paper type Paper Size 4 x6 5 x7 Letter Ledger A4 A3 When A4 or Letter is chosen 3 x4 3 5 x5 4 x6 5 x7 6 x8 Max Size Choose the paper and print size Brightness Adjusts the brightness Contrast Adjusts the contrast See Advanced User s Guide The factory settings are shown in Bold with an asterisk 2 1 1 2 0 2 1 0 1 2 ...

Page 134: ... prevent unwanted cropping Borderless On Off Expands the printable area to fit the edges of the paper Print Date Does not appear when DPOF Print is chosen On Off Prints the date on your photo Set New Default Print Quality Paper Type Paper Size Brightness Contrast True2Life Cropping Borderless Print Date You can save your print settings as the default settings Option1 Option2 Option3 Option4 Descri...

Page 135: ...sk Level1 Level2 Level3 Options Descriptions Page SpeedDial Send a fax You can dial by pressing only a few keys and Start 44 More Set Speed Dial You can set up Speed Dial numbers so you can dial by pressing only a few buttons on the screen and Start 45 Setup Groups You can set up Group numbers for Broadcasting See Change You can change Speed Dial numbers 46 Delete You can delete Speed Dial numbers...

Page 136: ...history and then send a fax to it add it to Speed Dial or delete it More Add Speed Dial Delete See Advanced User s Guide The factory settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Ink Test Print Print Quality Alignment Lets you check the print quality or alignment 62 Cleaning Black Color All Lets you clean the print head 62 Ink Volume Lets you check the ...

Page 137: ...The characters available may differ depending on your country Making corrections C If you entered an incorrect character and want to change it press d to move the cursor under the incorrect character Then press Enter the correct character You can also insert letters by moving the cursor and entering a character If the screen does not show a d button press repeatedly until you have erased the incor...

Page 138: ...F single sided printing resolution standard document ISO IEC 24712 printed pattern Specifications D Printer Type Inkjet Print Head Black Color Piezo with 210 nozzles 1 Piezo with 210 nozzles 3 Memory Capacity 64 MB LCD Liquid Crystal Display 1 9 in 49 0 mm STN Color LCD Touchscreen plus Touchpanel controls 1 Power Source AC 100 to 120 V 50 60 Hz Power Consumption 2 Copy Mode Approx 26 W 3 Ready Mo...

Page 139: ... Print Quality 20 to 80 without condensation 20 to 80 without condensation ADF automatic document feeder Up to 35 pages Paper 24 lb 90 g m2 Letter or A4 size Document Size ADF Width 5 8 in to 8 5 in 148 mm to 215 9 mm ADF Length 5 8 in to 14 0 in 148 mm to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Length Max 11 7 in 297 mm 21 8 in 20 2 in 554 mm 514 mm 22 8 in 18 1in 580 mm 46...

Page 140: ...t Paper coated paper Glossy Paper 1 and Transparency 1 2 Paper Size Letter Ledger A3 Legal Executive A4 A5 A6 Envelopes commercial No 10 DL C5 Monarch Photo 4 6 Photo L 3 5 5 Photo 2L 5 7 and Index Card 5 8 3 Width 3 5 in 11 7 in 89 mm 297 mm Length 5 0 in 17 in 127 mm 431 8 mm For more details see Paper weight thickness and capacity uu page 23 Maximum paper tray capacity Up to 250 sheets of 20 lb...

Page 141: ...600 bps Scanning Width 8 2 in 208 mm Letter Printing Width 10 76 in 273 4 mm Ledger 11 5 in 291 mm A3 Gray Scale Levels 64 B W 256 Color Resolution Standard 203 98 dpi Black 203 196 dpi Color Fine 203 196 dpi Black Color Superfine 203 392 dpi Black Photo 203 196 dpi Black Speed Dial 100 stations 2 numbers Groups Up to 6 Broadcasting 200 200 Speed Dial Automatic Redial 1 time after 5 minutes Memory...

Page 142: ...r Black Yes Yes Copy Width Max 8 26 in 210 mm Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Prints up to 1200 1200 dpi Duplex 2 sided Yes Paper Type Plain paper Paper Size Letter Ledger 1 A3 1 Legal A4 A5 Executive ...

Page 143: ...Card plus 128 MB 4 GB MultiMedia Card mobile with Adapter 64 MB 1 GB SD Memory Card 16 MB 2 GB miniSD with Adapter 16 MB 2 GB microSD with Adapter 16 MB 2 GB SDHC Memory Card 4 GB 32 GB miniSDHC with Adapter 4 GB 32 GB microSDHC with Adapter 4 GB 32 GB SDXC Memory Card 48 GB 64 GB USB Flash memory drive 2 Resolution Up to 1200 2400 dpi File Extension Media Format DPOF ver 1 0 ver 1 1 Exif DCF up t...

Page 144: ...130 PictBridge D Compatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information Interface USB direct interface ...

Page 145: ...ted by using the Brother scanner utility Color Black Yes Yes TWAIN Compliant Yes Windows XP 1 Windows Vista Windows 7 Mac OS X 10 4 11 10 5 x 10 6 x 2 WIA Compliant Yes Windows XP 1 Windows Vista Windows 7 ICA Compliant Yes Mac OS X 10 6 x Color Depth 48 bit color Processing Input 24 bit color Processing Output Resolution Up to 19200 19200 dpi interpolated 3 Up to 2400 2400 dpi optical Scanner Gla...

Page 146: ... specifications visit http www brother com 5 Minimum top and bottom margins of 0 87 in 22 mm Resolution Up to 1200 6000 dpi Printing Width 3 10 76 in 11 in borderless 1 Borderless 2 Letter A4 Ledger A3 A6 Photo 4 6 Index Card 5 8 Photo L 3 5 5 Photo 2L 5 7 Duplex 2 sided Paper Type Plain paper Paper Size Letter A4 Ledger 5 A3 5 Legal A5 A6 Executive Print Speed 4 ...

Page 147: ... a USB 1 1 interface 2 Third party USB ports are not supported 3 See Network LAN uu page 136 uuNetwork User s Guide Supported protocols and security features USB 1 2 Use a USB 2 0 interface cable that is no longer than 6 feet 2 m LAN 3 Use an Ethernet UTP cable category 5 or greater Wireless LAN IEEE 802 11b g n Infrastructure Ad hoc Mode ...

Page 148: ...ted CPU Windows Server 2003 R2 printonlyvianetwork Intel Pentium III or equivalent WindowsServer 2003 R2 x64 Edition print only via network 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB WindowsServer 2008 print only via network Intel Pentium 4or equivalent 64 bit Intel 64orAMD64 supported CPU 2 GB Windows Server 2008 R2 printonlyvianetwork 64 bit Intel 64 or AMD64 supported CPU Macintosh Oper...

Page 149: ...per High Yield Magenta LC79M Black Approximately 2 400 pages 1 Yellow Cyan and Magenta Approximately 1 200 pages 1 High Yield Black LC75BK High Yield Yellow LC75Y High Yield Cyan LC75C High Yield Magenta LC75M Black Yellow Cyan and Magenta Approximately 600 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us ...

Page 150: ...utility version that is available as a download from http solutions brother com LAN You can connect your machine to a network for Network Printing Network Scanning PC Fax Send PC Fax Receive Windows only Remote Setup and access photos from PhotoCapture Center 1 Also included is Brother BRAdmin Light 2 Network Management software Wireless Network Security SSID 32 chr WEP 64 128 bit WPA PSK TKIP AES...

Page 151: ...aper type 48 using ADF 24 using scanner glass 25 Cordless telephone non Brother 42 Custom Ringing 37 Custom telephone features on a single line 90 D Data Ident A Call 36 Dialing a pause 45 manual 44 Speed Dial 44 Distinctive Ring 37 setting ring pattern 38 turning off 38 Document loading 24 25 E Easy Receive 35 Envelopes 15 16 22 23 Error messages on screen 64 B W Print Only 65 Cannot Detect 65 Ca...

Page 152: ... line interference VoIP 93 Transmission Verification Report 29 Fax Tel mode answering at extension telephones 42 Fax Receive Code 42 Ring Delay 34 Telephone Answer Code 42 G Gray scale 127 131 H Help Menu Table 96 Screen messages 95 Hook key 6 I Ident A Call 36 Ident A Ring 36 Ink cartridges ink dot counter 58 replacing 58 Innobella 135 J Jams document 73 paper 75 M Macintosh See Software User s G...

Page 153: ...ons 129 Presto PageManager See Software User s Guide See also Help in the Presto PageManager application Print difficulties 82 printable area 18 resolution 132 specifications 132 Printing See Software User s Guide Programming your machine 95 Q Quick Dial Group dial changing 46 Speed Dial changing 46 deleting 46 setting up 45 using 44 R Receive Mode External TAD 31 Fax Only 31 Fax Tel 31 Manual 31 ...

Page 154: ...g 81 document jam 73 error messages on screen 64 if you are having difficulty copying 90 data entry 92 incoming calls 89 Network 91 phone line or connections 86 PhotoCapture Center 91 printing 82 printing received faxes 86 receiving faxes 87 scanning 90 software 91 maintenance messages on screen 64 paper jam 75 U Unscannable area 26 V Voice Mail 36 W Warranties are in the box Notice Disclaimer iv ...

Page 155: ...er International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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Summary of Contents for MFC-J5910DW

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Brother MFC-J5910DW, Basic User'S Manual, Page: 93 / 155

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Summary of Contents for MFC-J5910DW

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