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Brother MFC-J4620DW, Basic User'S Manual

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Brother MFC-J4620DW Basic User'S Manual Download Page 44

36

B

Identifying the problem

B

First, check the following.

The machine’s power cord is connected correctly and the machine’s power switch is turned on.

All of the protective parts have been removed.

Paper is loaded correctly in the paper tray.

The interface cables are securely connected to the machine and the computer, or the wireless 
connection is set up on both the machine and your computer.

Touchscreen Messages

(See

Error and maintenance messages

 on page 36.)

If you did not solve the problem with the above checks: See

If you are having difficulty with your 

machine

 on page 55.

Error and maintenance messages

B

As with any sophisticated office product, errors may occur and supplies must be replaced. If this 
happens, your machine identifies the error or required routine maintenance and displays the 
appropriate message. The most common error and maintenance messages are shown in the 
table.

If the Touchscreen displays errors and your Android™ device supports the NFC feature, touch 
your device to the NFC logo on the right side of the control panel to access the Brother Solutions 
Center and browse the latest FAQs from your device. (Your mobile telephone provider’s message 
and data rates may apply to your use of this function.)

Make sure the NFC setting of your machine and Android™ device is set to On.

Troubleshooting

B

If you think there is a problem with your machine, check each of the items below first and follow 
the troubleshooting tips.

You can correct most problems yourself. If you need additional help, the Brother Solutions 
Center offers the latest FAQs and troubleshooting tips.

Visit http://support.brother.com.

Summary of Contents for MFC-J4620DW

Page 1: ...Basic User s Guide MFC J4620DW MFC J4625DW Version 0 UK ...

Page 2: ...umber Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration 2014 Brother Industries Ltd All rights reserved ...

Page 3: ...ice to the NFC logo on the control panel See Mobile Print Scan Guide for Brother iPrint Scan at solutions brother com manuals Scan and upload images and files to popular web services directly from your machine Capture and convert information directly from your machine without your computer See Web Connect Guide at solutions brother com manuals Printing Scanning Save your most frequently used setti...

Page 4: ...opy Fax MFC models only and PhotoCapture Center and Brother ControlCenter operations useful information is included about using the machine on a network HTML CD ROM Windows Brother Solution Center 1 Macintosh Web Connect Guide This Guide provides useful information about accessing Internet services from the Brother machine as well as downloading images printing data and uploading files directly to...

Page 5: ...the top of the page 1 Search Box 2 Navigation Index 3 Feature Summary 4 Step by Step Instructions Where can I find the Online User s Guide Windows Click Start All Programs Brother Brother Utilities MFC XXXX Where XXXX is your model name Support User s Guides Windows 8 Tap or click Brother Utilities MFC XXXX Where XXXX is your model name Support User s Guides Macintosh or other options Visit Brothe...

Page 6: ... FAQs Provides several ways to search Displays related questions for additional information Receives regular updates based on customer feedback The FAQ home page will vary depending on your model Where can I find these FAQs Brother Solutions Center http support brother com ...

Page 7: ...ype 20 Paper Size 20 6 Scanning to a computer 21 Before scanning 21 How to scan a document as a PDF file using ControlCenter4 Windows 21 How to scan a document as a PDF file using the Touchscreen 22 7 Printing and scanning with Near Field Communication NFC 23 How to print with NFC 23 How to scan with NFC 23 8 Printing photos from a memory card or USB flash drive 24 PhotoCapture Center operations P...

Page 8: ...ooting 36 Identifying the problem 36 Error and maintenance messages 36 Error animations 46 Transferring your faxes or Fax Journal report 46 Document jam 47 Printer jam or paper jam 48 Troubleshooting for Wireless LAN setup 54 Wireless LAN report 54 If you are having difficulty with your machine 55 Dial Tone detection 65 Telephone Line Interference or VoIP System 65 Machine Information 66 Checking ...

Page 9: ...ktop Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities b Select your machine c Choose the operation you want General information 1 Bold Bold typeface identifies buttons ...

Page 10: ...er s Guide show the MFC J4620DW 1 3 7 93 4 mm Touchscreen LCD Liquid Crystal Display Access the menus and options you want by pressing them as they are displayed on the Touchscreen LCD You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it To lower this control panel press the release button that is located behind it as shown in the illustration 1 ...

Page 11: ...can to your device by touching it to the NFC logo You must download and install Brother iPrint Scan to your Android device to use this feature See Printing and scanning with Near Field Communication NFC on page 23 4 Power On Off Press to turn the machine on Press and hold down to turn the machine off The Touchscreen LCD displays Shutting Down and stays on for a few seconds before turning off If yo...

Page 12: ...hortcut screens Basic Functions screen 1 The Basic Functions screen displays the date and time and provides access to the Fax Copy and Scan modes More screens 1 The More screens display the date and time and provides access to additional features such as Photo Web Apps and A3 Copy Shortcuts Shortcut screens 1 You can save certain settings as a Shortcut so you can quickly send a fax copy scan and u...

Page 13: ...te and time that has been set in the machine 6 Modes Fax Press to access Fax mode Copy Press to access Copy mode Scan Press to access Scan mode Photo Press to access Photo mode Web Press to connect the Brother machine to an Internet service For details see Web Connect Guide Apps Press to connect the Brother machine to the Brother Apps menu A3 Copy Shortcuts Use this preset shortcut to copy on A3 o...

Page 14: ...hine s memory Press View to view the faxes on the Touchscreen 10 Warning icon The warning icon appears when there is an error or maintenance message press Detail to view it and then press to return to Ready mode See Error and maintenance messages on page 36 NOTE This product adopts the font of ARPHIC TECHNOLOGY CO LTD MascotCapsule UI Framework and MascotCapsule Tangiblet developed by HI CORPORATI...

Page 15: ...etwork connection A four level indicator on the screen displays the current wireless signal strength if you are using a wireless connection 4 Date Time Displays the date and time that has been set in the machine Press to access the Date Time menu 5 Quiet Mode Displays the Quiet Mode setting Press to access the Quiet Mode menu When this menu is set to On is displayed on the Home screen The machine ...

Page 16: ... 1 To enter a space press Space or you can press c to move the cursor NOTE The characters that are available may differ depending on your country Making corrections 1 If you entered an incorrect character and want to change it press d to move the cursor to highlight the incorrect character and then press Enter the correct character You can also use the cursor to go back and insert characters To er...

Page 17: ...nge the paper size and paper type settings if needed according to the instructions on the Touchscreen See Check Paper setting on page 15 We explain how to load paper for each tray Paper tray See page 9 Manual feed slot See page 11 Loading paper in the paper tray 2 Paper size and loading orientation 2 The paper size determines the orientation when loading paper in the paper tray See the details in ...

Page 18: ... mark 2 on the paper guide 1 lines up with the mark for the paper size you are using d Fan the stack of paper well to avoid paper jams and misfeeds NOTE Always make sure the paper is not curled e Load paper in the paper tray with the printing surface face down Check that the paper is flat in the tray Landscape orientation 2 f Gently adjust the paper guides 1 to fit the paper Make sure the paper gu...

Page 19: ...nu if needed See Set Paper Size and Type on page 14 Loading paper in the manual feed slot 2 Use the manual feed slot to load special print media one sheet at a time The manual feed slot cannot be used for printing faxes Paper size and loading orientation 2 The paper size determines the orientation when loading paper in the manual feed slot See the details in this chapter For information about othe...

Page 20: ...er b Slide the manual feed slot paper guides to fit the paper width that you are using c Load only one sheet of paper in the manual feed slot with the printing surface face up Portrait orientation 2 d Using both hands gently adjust the manual feed slot paper guides to fit the paper ...

Page 21: ...een displays Manual Feed Slot ready f Pull out the paper support until it locks into place NOTE If the data does not fit on one sheet the Touchscreen will prompt you to load another sheet of paper Place another sheet of paper in the manual feed slot and then press OK on the Touchscreen If you are using paper that is longer than A4 or Letter size or envelopes that are longer than the tray length cl...

Page 22: ... sheet at once to prevent smudging or paper jams Paper Size 2 You can use the following sizes of paper for copies A4 A5 A3 Photo 10 15 cm Ledger Letter and Legal and the following sizes for printing faxes A4 or Letter When loading a different size of paper in the machine you must change the paper size setting so your machine can fit an incoming fax on the page a Press Settings b Press Tray Setting...

Page 23: ...mmended print media 2 To get the best print quality we recommend using the Brother paper in the table If Brother paper is not available in your country we recommend testing various papers before purchasing large quantities Handling and using print media 2 IMPORTANT DO NOT use the following kinds of paper Damaged curled wrinkled or irregularly shaped paper 1 2 mm or greater curl may cause jams to o...

Page 24: ... that is curled wrinkled folded ripped stapled paper clipped glued or taped DO NOT use cardboard newspaper or fabric DO NOT leave thick documents on the scanner glass If you do this the ADF may jam Make sure documents written with ink or modified with correction fluid are completely dry a Lift up and unfold the ADF document support 1 b Fan the pages well c Adjust the paper guides 1 to fit the widt...

Page 25: ...TE To use the scanner glass the ADF must be empty a Lift the document cover b Place the document face down in the upper left corner of the scanner glass aligned with the arrow 1 Document Cover c Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam or press on the document cover Length Up to 297 mm Width Up to 215 9 mm Weight Up to 2 kg 1 ...

Page 26: ...ur application select the Print command c Select the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Select the settings you want to change in the Properties dialog box Commonly used settings include Media Type Print Quality Paper Size Orientation Colour Greyscale Ink Save Mode Scaling 2 sided Booklet e Click OK f Click ...

Page 27: ...up to 99 d Press Mono Start or Colour Start Stop copying 5 To stop copying press Copy options overview5 To change the copy options press Copy and then press Options Swipe up or down or press a or b to scroll through the copy settings When the setting you want is displayed press it and choose your option When you have finished changing options press OK For more information about changing the follow...

Page 28: ...Paper Size setting You can copy only on A4 A5 A3 Photo 10 15 cm Letter Legal or Ledger paper a Load your document b Press Copy c Enter the number of copies you want d Press Options e Swipe up or down or press a or b to display Paper Size f Press Paper Size g Swipe up or down or press a or b to display A4 A5 A3 10x15cm Letter Legal or Ledger and then press the option you want to set NOTE If you sel...

Page 29: ...epending on your model This section is based on using the Advanced Mode of ControlCenter4 ControlCenter4 is a software utility that lets you access the applications you use most often without having to manually launch specific applications a Load your document See How to load documents on page 16 b Click the ControlCenter4 icon in the task tray and then click Open c If the ControlCenter4 Mode scre...

Page 30: ...Swipe left or right to display to File d Press to File is highlighted and appears in the centre of the Touchscreen e Press OK If the machine is connected to a network press the PC Name Do one of the following To use the default settings go to step j To change the default settings go to step f f Press Options g Press Scan Settings and then press Set at Device h Choose the settings for Scan Type Res...

Page 31: ... Scan For Android Devices How to scan with NFC 7 If your Android device supports the NFC feature you can scan photos and documents to your device by touching it to the NFC logo on the right side of the control panel Before you can scan using the NFC feature you must download and install Brother iPrint Scan on your Android device For more information see Mobile Print Scan Guide for Brother iPrint S...

Page 32: ...ot c Press Photo d Swipe left or right to display View Photos e Press View Photos Press OK f Do one of the following To choose the photos you want to print or to print multiple copies of an image go to step g To print all the photos press Print All Press Yes to confirm Go to step j g Swipe left or right or press d or c to display the photo you want to print and then press it h Enter the number of ...

Page 33: ... option you want Change other print settings if needed When finished press OK m Press Start n Wait until the message on the Touchscreen disappears after printing and then remove the memory card or USB flash drive from the media slot PhotoCapture Center print settings overview8 You can temporarily change the print settings for the next print The machine returns to its default settings after printin...

Page 34: ...nnecting an external telephone answering device TAD 9 You may choose to connect an external answering device to your Brother machine To receive faxes successfully you must connect it correctly Connect your external TAD to the T piece connector on the Brother line cable supplied with your machine When recording an outgoing message on your external TAD we recommend recording 5 seconds of silence at ...

Page 35: ... press Fax When Fax Preview is set to On press Fax and then Sending Faxes The Touchscreen displays c To change the fax sending settings press Options Swipe up or down or press a or b to scroll through the fax settings When the setting you want is displayed press it and choose your new option When finished changing options press OK For more advanced fax sending operations and settings see Online Us...

Page 36: ...fax Press Yes Colour fax to confirm The machine dials and sends the page f When the Touchscreen displays Next Page do one of the following To send a single page press No The machine sends the document To send more than one page press Yes and go to step g g Place the next page on the scanner glass Press OK The machine scans the page Repeat steps f and g for each additional page Stop faxing 10 To st...

Page 37: ...t Fax I Fax or Scan to E mail server press and enter the email address and then press OK i To store a second fax or telephone number press Address 2 Enter the fax or telephone number up to 20 digits using the Touchscreen Press OK j Press OK to confirm k Do one of the following To store another Address Book number repeat steps c to j When finished press How to set your Station ID 10 Set your machin...

Page 38: ...tings c Swipe up or down or press a or b to display Fax d Press Fax e Swipe up or down or press a or b to display Setup Receive f Press Setup Receive g Swipe up or down or press a or b to display Receive Mode Receiving a fax 11 Do you want to use the telephone features of your machine if available an external telephone or external telephone answering device connected on the same line as the machin...

Page 39: ...s will start the F T Ring to tell you to pick up the line The F T Ring is a fast double ring made by your machine See F T Ring Time Fax Tel mode only on page 32 See Ring Delay on page 32 Manual 11 Manual mode turns off all automatic answering functions unless you are using the BT Call Sign feature To receive a fax in Manual mode lift the handset of an external telephone When you hear fax tones sho...

Page 40: ...r machine receives a call you and your caller will hear the normal telephone ring The number of rings is set in the ring delay setting If the call is a fax then your machine will receive it However if it is a voice call then the machine will sound the F T Ring a fast double ring for the time you have set in the F T Ring Time setting If you hear the F T Ring it means that you have a voice caller on...

Page 41: ...hecking the print quality A If faded or streaked colours and text appear on your printouts some of the print head nozzles may be clogged Check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern a Press NOTE You can also press and then press Maintenance b Press Improve Print Quality c Press Check Print Quality d Following the instructions on the Touchscreen load ...

Page 42: ...he cleaning procedure is finished press Yes and return to step d j Press If you clean the print head at least five times and the print has not improved try installing a new Brother Original Innobella replacement ink cartridge for each problem colour Try cleaning the print head up to five more times If the print has not improved contact Brother customer service or your local Brother dealer IMPORTAN...

Page 43: ...f the selected size in the paper tray or manual feed slot and then press Start The machine prints the Alignment Check Sheet h For the A pattern swipe up or down or press a or b to display the number of the test print that has the least visible vertical stripes 1 9 and then press it Then press OK In the example number 6 is the best choice i Do one of the following If you selected Basic alignment re...

Page 44: ...happens your machine identifies the error or required routine maintenance and displays the appropriate message The most common error and maintenance messages are shown in the table If the Touchscreen displays errors and your Android device supports the NFC feature touch your device to the NFC logo on the right side of the control panel to access the Brother Solutions Center and browse the latest F...

Page 45: ...chrome 2 sided copying is not available when this message appears Faxing If the paper type is set to Plain Paper or Inkjet Paper the machine will receive and print the faxes in monochrome If a sending machine has a colour fax the machine s handshake will ask that the fax be sent as monochrome Replace the ink cartridges See Online User s Guide NOTE The machine will stop all print operations you can...

Page 46: ...ies on page 71 Cannot Detect Ink Volume If you are using non Brother Original ink the machine may not detect the ink volume Replace the cartridge with a Brother Original ink cartridge If the error message remains contact Brother customer service or your local Brother dealer Cannot Print Replace ink One or more of the ink cartridges have reached the end of their life The machine will stop all print...

Page 47: ...or the document scanned from the ADF was too long See Using the ADF on page 16 See Document jam on page 47 High Temperature The room temperature is too high After lowering the room temperature allow the machine to cool down to room temperature Try again when the machine has cooled down Hub is Unusable A hub or USB flash drive with hub has been connected to the USB direct interface Hubs including U...

Page 48: ...pplies may not be covered under the stated product warranty The ink absorber box or flushing box must be replaced Contact Brother customer service or your local Brother Authorised Service Centre to have your machine serviced Other reasons for cleaning are 1 After a paper jam has been cleared the machine automatically cleans itself before the next received fax page is printed 2 The machine automati...

Page 49: ...using already contains 999 files Your machine can save to your memory card or USB flash drive only if it contains less than 999 files Delete unused files and try again The memory card or USB flash drive you are using does not have enough free space to scan the documents Press Delete unused files from your memory card or USB flash drive to make some free space and then try again No Caller ID There ...

Page 50: ...t on page 11 The Jam Clear Cover is not closed correctly Make sure the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam on page 48 Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Online User s Guide The paper is jammed in the machine Remove the jammed paper by following the steps See Printer jam or paper jam on pa...

Page 51: ...r jam operation See Additional paper jam clear operations on page 53 Paper Tray not detected The paper tray is not completely inserted Slowly push the paper tray completely into the machine Jammed paper or a foreign object has prevented the paper tray from being inserted properly Pull the paper tray out of the machine and remove the paper or foreign object If you cannot find or remove the jammed p...

Page 52: ...hine from the power for several minutes and then reconnect it The machine can be turned off without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 46 Unusable Device Disconnect device from front connector turn machine off then on A broken device has been connected to the USB direct interface Unplug the device from the USB direct interface and then press...

Page 53: ...per guides to the indicators for your paper size See Before loading paper on page 9 3 After you have checked the paper size and the paper orientation press OK on the Touchscreen The paper orientation is incorrect for the paper size You did not set the paper guides in the tray to the indicators for the paper size you are using If you are printing from your computer make sure the paper size you choo...

Page 54: ...ation ID on page 29 a Press to temporarily interrupt the error b Press Settings c Press All Settings d Swipe up or down or press a or b to display Service e Press Service f Press Data Transfer g Press Fax Transfer h Do one of the following If the Touchscreen displays No Data there are no faxes in the machine s memory Press Close and then press Enter the fax number where faxes will be forwarded i P...

Page 55: ...tion ID on page 29 a Press to temporarily interrupt the error b Press Settings c Press All Settings d Swipe up or down or press a or b to display Service e Press Service f Press Data Transfer g Press Report Transfer h Enter the fax number where the Fax Journal report will be forwarded i Press Fax Start Document jam B Documents can jam in the ADF if they are not inserted or fed correctly or if they...

Page 56: ...ny small paper scraps through 1 Document Cover c Close the document cover d Press Printer jam or paper jam B Follow these steps to locate and remove the jammed paper if the Touchscreen displays Paper Jam Front or Paper Jam Front Rear B NOTE If the Touchscreen displays Paper Jam Rear see page 51 a Unplug the machine from the electrical socket b Pull the paper tray 1 completely out of the machine c ...

Page 57: ...er f Put the paper tray firmly back in the machine g Using both hands use the finger holds on each side of the machine to lift the scanner cover 1 into the open position h Slowly pull the jammed paper 1 out of the machine i Move the print head if necessary to reach any paper remaining in this area Make sure no jammed paper is left in the corners of the machine 1 and 2 1 1 1 2 ...

Page 58: ...chine from the power source and remove the paper If ink gets onto your skin immediately wash with soap and plenty of water j Gently close the scanner cover using the finger holds on each side Do one of the following If the Touchscreen displays Paper Jam Front go to step o If the Touchscreen displays Paper Jam Front Rear go to step k k Open the Jam Clear Cover 1 at the back of the machine l Open th...

Page 59: ...d the paper support flap 2 p Reconnect the power cord If the Touchscreen displays Paper Jam Rear follow these steps B a Unplug the machine from the AC power outlet b Open the Jam Clear Cover 1 at the back of the machine c Open the inside cover 1 d Pull the jammed paper out of the machine e Close the inside cover and Jam Clear Cover Make sure the covers are closed properly 2 1 1 1 ...

Page 60: ... is jammed under the print head unplug the machine from the power source and then move the print head to reach the paper If the print head is in the right corner as shown in the illustration you cannot move the print head Reconnect the power cord Hold down until the print head moves to the centre Then unplug the machine from the power source and remove the paper If ink gets onto your skin immediat...

Page 61: ...ge asking if you want to remove paper scraps from the machine Press Yes to return to the Home screen b Press Settings c Press Maintenance d Press Remove Paper Scraps e Follow the instructions on the Touchscreen to locate and remove the jammed paper NOTE During the procedure you must load the Maintenance sheet included with your machine in Landscape position in the manual feed slot If you do not ha...

Page 62: ...e to move it back to its previous location TS 04 Unsupported authentication encryption method has been detected on your wireless access point router Your wireless access point router is using an authentication encryption method that is not supported by the device Check that you are selecting the correct SSID network name TS 05 The specified SSID and network key are incorrect Check that you are sel...

Page 63: ...s or footers appear when the document is displayed on the screen but they do not show up when it is printed There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this See Online User s Guide Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing...

Page 64: ... of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources Make sure you are using one of the recommended types of paper See Online User s Guide The recommended environment for your machine is between 20 C to 33 C White horizontal lines appear in text or graphics A4 Letter and Executive A3 Ledger Legal A5 A6 envelopes Photo 10 15 cm Photo ...

Page 65: ... is face down in the paper tray Make sure you are using Brother Original Innobella ink If you are using photo paper make sure that you have set the correct paper type If you are printing a photo from your PC set the Media Type in the printer driver Ink is smudged or wet when using glossy photo paper Be sure to check the front and back of the paper Place the glossy surface printing surface face dow...

Page 66: ...ore loading paper on page 9 Make sure the paper is loaded correctly in the paper tray Remove all the paper from the tray and fan the stack of paper well then put it back in the tray Make sure you do not push the paper in too far Make sure the Jam Clear Cover is closed correctly See Printer jam or paper jam on page 48 Make sure the Base Pad in the paper tray is not dirty See Online User s Guide The...

Page 67: ...lty Suggestions Dialling does not work No dial tone Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall socket and the LINE socket inside the machine Change the Tone Pulse setting See Online User s Guide If an external phone is connected to the machine send a manual fax by lifting the handset of the external telephone and dialling the number using t...

Page 68: ...matically answer all incoming faxes select Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a fast double ring to alert you to answer voice calls If you do not want your Brother machine to automatically answer incoming faxes select Manual mode In Manual mode you must answer every incoming call and activate the machine to receive faxes Another device or...

Page 69: ...is a feature that allows you to receive a fax even if you have answered the call on an external or extension telephone See Online User s Guide If you often get transmission errors due to possible interference on the telephone line try changing the Compatibility setting to Basic for VoIP See Telephone Line Interference or VoIP System on page 65 If you connect your machine to a PBX or ISDN line set ...

Page 70: ...ds It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Try avoiding this problem by turning Fax Detect to Off See Online User s Guide Sending a fax call to the machine If you answered on an extension or external telephone press your Remote Activation Code the factory default is l 5 1 If you...

Page 71: ...n using the ADF Vertical black lines appear in the scanned data Clean the white bar and the glass strip underneath it See Cleaning the scanner glass on page 33 Try using the scanner glass See Using the scanner glass on page 17 PhotoCapture Center Difficulties Difficulty Suggestions Removable Disk does not work correctly 1 Take out the memory card or USB flash drive and put it back in again 2 If yo...

Page 72: ...ine User s Guide The network PC Fax Receive feature does not work Windows It is necessary to set the third party Security Firewall Software to allow PC FAX Rx Add port 54926 for Network PC FAX Rx See Online User s Guide The Brother software cannot be installed Windows Allow network access to the following programs if your security software displays an alert message during MFL Pro Suite installatio...

Page 73: ...roblems sending or receiving a fax due to possible interference on the telephone line or if you are using a VoIP system we recommend that you change the modem speed to minimize errors in fax operations a Press Settings b Press All Settings c Swipe up or down or press a or b to display Initial Setup d Press Initial Setup e Swipe up or down or press a or b to display Compatibility f Press Compatibil...

Page 74: ...e following reset operations are available 1 Machine Reset You can reset all the machine s settings that you have changed such as the date and time telephone line type and Ring Delay 2 Network You can reset the print server back to its default factory settings such as the password and IP address information 3 Address Book Fax Address Book Fax resets the following settings Address Book Address Book...

Page 75: ...the machine B a Press Settings b Press All Settings c Swipe up or down or press a or b to display Initial Setup d Press Initial Setup e Swipe up or down or press a or b to display Reset f Press Reset g Press the option you want to reset h Press Yes to confirm i Press Yes for two seconds to reboot the machine ...

Page 76: ...11 Error messages on Touchscreen 36 F Fax from PC See Online User s Guide Fax stand alone receiving 30 difficulties 59 60 F T Ring Time setting 32 Ring Delay setting 32 telephone line interference or VoIP system 65 sending 27 difficulties 61 telephone line interference or VoIP system 65 Fax Tel mode Ring Delay 32 J Jams document 47 paper 48 L LCD Liquid Crystal Display 2 M Manual receive 30 Manual...

Page 77: ... device external 30 Receive Mode 30 Telephone line difficulties 59 interference or VoIP system 65 Text entering 8 Transferring your faxes or Fax Journal report 46 Troubleshooting document jam 47 error and maintenance messages on Touchscreen 36 if you are having difficulty copying 63 document jam 47 incoming calls 62 Network 64 paper handling 58 PhotoCapture Center 63 print quality 56 printing 55 p...

Page 78: ...70 ...

Page 79: ...High Yield Magenta LC223M Black Yellow Cyan and Magenta Approximately 550 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement supplies visit http www brother com pageyield What is Innobella Innobella is a range of genuine supplies offered by Brother The name Innobella derives from the words Innovation and Bella meaning Beautiful ...

Page 80: ... Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will support only machines purchased in their own countries ...

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