Brother MFC-9130CW Basic User'S Manual Download Page 133

Page: 133 / 226

Troubleshooting

119

IMPORTANT

• We recommend that you place the toner

cartridge and drum unit assemblies on a
clean, flat surface with disposable paper
underneath them in case you accidentally
spill or scatter toner.

• To prevent damage to the machine from

static electricity, DO NOT touch the
electrodes shown in the illustration.

Pull out the jammed paper slowly.

Summary of Contents for MFC-9130CW

Page 1: ...0CW MFC 9330CDW MFC 9340CDW Not all models are available in all countries In USA Visit the Brother Solutions Center at http solutions brother com and click Manuals on your model s page to download other manuals Version 0 USA CAN ...

Page 2: ...our product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you of en...

Page 3: ...or for your convenience and most efficient way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Br...

Page 4: ...e only genuine Brother accessories which are available at most Brother retailers If you cannot find the accessory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase NOTE In Canada only Visa and MasterC...

Page 5: ... 2 3 TN 225C Approx 2 200 pages 1 2 4 Toner Cartridge Magenta TN 221M Approx 1 400 pages 1 2 3 TN 225M Approx 2 200 pages 1 2 4 Toner Cartridge Yellow TN 221Y Approx 1 400 pages 1 2 3 TN 225Y Approx 2 200 pages 1 2 4 4 pcs Drum Unit DR 221CL Approx 15 000 pages 5 6 7 1 pc Drum Unit Black DR 221CL BK Approx 15 000 pages 5 6 8 1 pc Drum Unit Color DR 221CL CMY Approx 15 000 pages 5 6 9 Belt Unit BU ...

Page 6: ... LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL ...

Page 7: ... User s Guide This Guide provides useful information about wired and wireless network settings and security settings using the Brother machine You can also find supported protocol information for your machine and detailed troubleshooting tips For USA PDF file Brother Solutions Center 1 For Other Countries PDF file CD ROM In the Box Wi Fi Direct Guide This Guide provides information about how to co...

Page 8: ... Guide provides information for using AirPrint to print from OS X v10 7 x 10 8 x and your iPhone iPod touch iPad or other iOS device to your Brother machine without installing a printer driver PDF file Brother Solutions Center 1 Which Guide What s in it Where is it ...

Page 9: ...ations 14 Shortcut Settings 15 Adding Copy Shortcuts 15 Adding Fax Shortcuts 15 Adding Scan Shortcuts 16 Adding Web Connect Shortcuts 18 Changing Shortcuts 19 Editing Shortcut Names 19 Deleting Shortcuts 19 Recalling Shortcuts 19 2 Loading paper 20 Loading paper and print media 20 Loading paper in the paper tray 20 Loading paper in the manual feed slot 22 Unscannable and unprintable areas 26 Paper...

Page 10: ...iew Black and White only 43 How to preview a received fax 43 Turning off Fax Preview 45 6 Using PC FAX 46 How to use PC FAX 46 PC Fax Receive For Windows only 46 PC FAX Send 47 7 Telephone services and external devices 48 Telephone line services 48 Voice Mail 48 Distinctive Ring 49 Connecting an external TAD telephone answering device 51 Connections 52 Recording an outgoing message OGM 53 Multi li...

Page 11: ...1 Creating a PRN file for direct printing 61 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage 62 Changing the default settings for direct print 64 11 How to print from a computer 65 Printing a document 65 12 How to scan to a computer 66 Before scanning 66 Scanning a document as a PDF file using ControlCenter4 Windows 67 How to scan a document as a PD...

Page 12: ...hine 116 Paper is jammed inside the machine 118 Paper is jammed underneath the paper tray 121 If you are having difficulty with your machine 123 Setting Dial Tone detection 132 Telephone line interference VoIP 132 Improving the print quality 133 Machine Information 143 Checking the Serial Number 143 Checking the Firmware Version 143 Reset functions 144 How to reset the machine 144 C Settings and f...

Page 13: ...ional receiving operations Polling 5 Dialing and storing numbers Telephone line services Additional dialing operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy settings A Routine maintenance Cleaning and checking the machine Replacing periodic maintenance parts Packing and shipping the machine B Glossary C Index You can view the Advanced User s G...

Page 14: ...xii ...

Page 15: ...spond to a situation that may arise or give tips about how the current operation works with other features Follow all warnings and instructions marked on the product NOTE Most of the illustrations in this User s Guide show the MFC 9340CDW General information 1 Electrical Hazard icons alert you to a possible electrical shock Fire Hazard icons alert you to the possibility of fire Hot Surface icons w...

Page 16: ...n make your selections either by tapping the screen or by clicking with your mouse After the printer driver is installed appears on both the Start screen and the desktop a Tap or click Brother Utilities either on the Start screen or the desktop b Select your machine c Choose the function you want to use ...

Page 17: ...grams Brother MFC XXXX where XXXX is your model name from the programs group and then choose User s Guides Windows 8 Windows Server 2012 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Support in the left navigation bar and then click User s Guides If you have not installed the software you can find the documentation on the CD ROM ...

Page 18: ...ys you can scan documents You can find the instructions as follows Software User s Guide Scanning ControlCenter Network Scanning Nuance PaperPort 12SE How to Guides Windows users The complete Nuance PaperPort 12SE How to Guides can be viewed from the Help selection in the Nuance PaperPort 12SE application Presto PageManager User s Guide Macintosh users NOTE Presto PageManager is available as a dow...

Page 19: ...reless printing directly from a mobile device supporting the Wi Fi Direct standard Google Cloud Print Guide 1 This Guide provides information about how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the Internet Mobile Print Scan Guide for Brother iPrint Scan 1 This Guide provides useful information about printing from your mobile device...

Page 20: ...Brother online shopping mall http www brothermall com for additional product and service information click Brother Mall com To access Canada s Brother online shopping mall http www brother ca for additional product and services information click Shop Online Canada For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our website for ...

Page 21: ...stall Presto PageManager click Presto PageManager To access the Brother Web Connect application web page click Brother Web Connect To register your machine from the Brother Product Registration Page http www brother com registration click On Line Registration For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our website for origi...

Page 22: ...1 1 This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used 1 3 7 in Touchscreen LCD Liquid Crystal Display This is a Touchscreen LCD You can access the menus and options by pressing them as they are displayed on this screen NOTE The illustrations in this Guide are based on MFC 9340CDW 1 ...

Page 23: ... Ready screen on page 13 Cancel Press to cancel an operation when illuminated in red Dial Pad Press the numbers on the Touchpanel to dial telephone and fax numbers or to enter the number of copies 3 Power On Off Press to turn on the machine Press and hold down to turn off the machine The Touchscreen LCD will show Shutting Down and will stay on for a few seconds before going off If you connect an e...

Page 24: ...an Wi Fi setup Toner levels and Setup screen When the Home screen is displayed the machine is in Ready mode When Secure Function Lock 1 is turned on an icon will be displayed 1 See Advanced User s Guide Secure Function Lock 2 0 More screen The More screen provides access to additional features such as Secure Print Web Shortcut and USB Shortcut screens You can quickly create a Shortcut for frequent...

Page 25: ...cation of remaining toner life will vary depending on the types of documents printed and customer s usage 4 Settings Press to access the main settings for more information see Settings screen on page 12 5 Date and Time See the date and time that has been set in the machine 6 Secure Print Lets you access the secure print menu 7 Web Press to connect the Brother machine to an Internet service for mor...

Page 26: ...ule is a registered trademark of HI CORPORATION in Japan Settings screen 1 The Touchscreen shows the machine s status when you press You can check and access all the machine s settings from the following screen 1 Toner See the remaining toner life Press to access the Toner menu 2 Receive Mode See the current Receive Mode Fax Fax Tel External TAD Manual NOTE When the Distinctive Ring feature is tur...

Page 27: ...connection Setting the Ready screen 1 Set the Ready screen to either Home More Shortcuts 1 Shortcuts 2 or Shortcuts 3 When the machine is idle or you press the Touchscreen will return to the screen you set a Press b Press All Settings c Swipe up or down or press a or b to display General Setup d Press General Setup e Swipe up or down or press a or b to display Button Settings f Press Home Button S...

Page 28: ...such as a pen or stylus It may damage the machine The following steps show how to change a setting in the machine In this example the Touchscreen Backlight setting is changed from Light to Med a Press b Press All Settings c Swipe up or down or press a or b to display General Setup d Press General Setup e Swipe up or down or press a or b to display LCD Settings f Press LCD Settings g Press Backligh...

Page 29: ...nt f Swipe up or down or press a or b to display the available settings and then press the setting you want g Swipe up or down or press a or b to display the available options for the setting and then press the option you want Repeat steps f and g until you have selected all the settings for this Shortcut h When you have finished changing the settings press Save as Shortcut i Read and confirm the ...

Page 30: ...lus a sequential number f Press Options g Swipe up or down or press a or b to display the available settings and then press the setting you want h Press the option you want Repeat steps g and h until you have selected all the settings for this Shortcut Press OK i When you have finished changing the settings press Save as Shortcut j Read and confirm the displayed list of settings you selected and t...

Page 31: ...d the Profile Name beforehand f Do one of the following To enter an E mail address manually press Manual Enter the E mail address using the keyboard on the Touchscreen To help you enter letters see Entering text on page 194 Press OK To enter an E mail address from the Address Book press Address Book Swipe up or down or press a or b to display the E mail address you want and then press it Press OK ...

Page 32: ...tcut you must have an account with the desired service for more information see Web Connect Guide a If the displayed screen is either Home or More swipe left or right or press d or c to display a Shortcut screen b Press where you have not added a Shortcut c Press Web d If Information about the Internet connection is displayed read the information and confirm it by pressing OK e Swipe left or right...

Page 33: ...o step f f To create a new Shortcut hold down to delete the current name and then enter a new name using the keyboard on the Touchscreen To help you enter letters see Entering text on page 194 Press OK g Press OK to confirm Editing Shortcut Names 1 You can edit a Shortcut name a Press and hold the Shortcut until the dialog box appears NOTE You can also press All Settings and Shortcut Settings b Pr...

Page 34: ...ding paper in the paper tray 2 You can load up to 250 sheets in the paper tray Paper can be loaded up to the maximum paper mark on the right side of the paper tray for the recommended paper to use see Acceptable paper and other print media on page 28 Printing on plain paper thin paper or recycled paper from the paper tray 2 a Pull the paper tray completely out of the machine b While pressing the g...

Page 35: ... to be printed on is face down The paper guides touch the sides of the paper so it will feed correctly e Put the paper tray firmly back in the machine Make sure the tray is completely inserted into the machine f Lift up the support flap 1 to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine 1 1 ...

Page 36: ... media on page 28 NOTE The machine turns on the Manual Feed mode when you put paper in the manual feed slot Printing on plain paper thin paper recycled paper and bond paper from the manual feed slot 2 a Lift up the support flap 1 to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine b Open the manual feed slot cover c Use both hands ...

Page 37: ...l feed slot with the side to be printed on face up Make sure the paper is straight and in the correct position on the manual feed slot If it is not the paper may not be fed correctly resulting in a skewed printout or a paper jam Pull the paper out completely when you retry putting the paper into the manual feed slot Do not put more than one sheet of paper in the manual feed slot at any one time as...

Page 38: ... of the machine Use this paper feed and output method for printing on thick paper labels envelopes or glossy paper a Open the back cover face up output tray b For printing envelopes only Pull down the two gray levers one on the left side and one on the right side as shown in the illustration c Open the manual feed slot cover d Use both hands to slide the manual feed slot paper guides to the width ...

Page 39: ...er from the manual feed slot even if Manual is not selected as the paper source Make sure the paper or envelope is straight and in the correct position in the manual feed slot If it is not the paper or envelope may not feed correctly resulting in a skewed printout or a paper jam Pull the paper or envelope out completely when you retry putting the paper into the manual feed slot Do not put more tha...

Page 40: ... Letter 0 12 in 3 mm 0 16 in 4 mm A4 0 12 in 3 mm ADF 0 04 in 1 mm Scanner Glass 0 12 in 3 mm Legal 0 12 in 3 mm 0 16 in 4 mm Copy Letter 0 16 in 4 mm 0 16 in 4 mm a single copy or a 1 in 1 copy A4 0 16 in 4 mm 0 12 in 3 mm Legal 0 16 in 4 mm 0 16 in 4 mm Scan Letter 0 12 in 3 mm 0 12 in 3 mm A4 0 12 in 3 mm 0 12 in 3 mm Legal ADF 0 12 in 3 mm 0 12 in 3 mm Print Letter 0 16 in 4 2 mm 0 16 in 4 2 m...

Page 41: ...pe up or down or press a or b to display Letter A4 Legal EXE A5 A5 L A6 or Folio and press the option you want e Press NOTE When an appropriate size is not in the tray received faxes will be stored in the machine s memory and Size mismatch will appear on the Touchscreen for more information see Error and maintenance messages on page 102 If the tray is out of paper and received faxes are in the mac...

Page 42: ...ely after printing Before you buy a lot of paper test a small quantity to make sure the paper is appropriate for the machine Use labels that are designed for use in laser machines Recommended paper and print media 2 To get the best print quality we recommend using the paper in the table Type and size of paper 2 The machine feeds paper from the installed paper tray or the manual feed slot The names...

Page 43: ...er size Paper types No of sheets Paper Tray Tray 1 Letter A4 Legal B5 JIS Executive A5 A5 L A6 Folio 1 Plain paper Thin paper Recycled paper up to 250 20 lb 80 g m2 Manual Feed Slot Width 3 0 to 8 5 in 76 2 to 215 9 mm Length 4 57 to 14 in 116 to 355 6 mm Plain paper Thin paper Thick paper Thicker paper Bond paper Recycled paper Envelopes Labels Glossy paper 1 sheet 1 Envelope Basis weight 20 24 l...

Page 44: ...process If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid 2 IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped 1 A curl of 0 08 in 2 mm or greater may cause ja...

Page 45: ...r tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed raised writing that were previously printed by a laser or LED machine that are pre printed on the inside that cannot be arranged neatly when stacked that are made of paper that weighs more than the paper weight specifications for the machine with edges that are not straight or ...

Page 46: ...ls with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 392 F 200 C for a period of 0 1 seconds Labels can only be fed through the manual feed slot Types of labels to avoid 2 Do not use labels that are damaged curled wrinkled or an unusual shape IMPORTANT Avoid feeding labels with the carr...

Page 47: ...oard newspaper or fabric To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding NOTE To scan documents that are not appropriate for the ADF see Using the scanner glass on page 34 It is easier to use the ADF if you are loading a multiple page document Make sure documents with correction fluid or written with ink are completely dry a Unfold the ADF documen...

Page 48: ...ime Document Sizes Supported 3 How to load documents 3 NOTE To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass c Close the document cover IMPORTANT If the document is a book or is thick do not slam the cover or press on it Length Up to 11 8 in 300 0 m...

Page 49: ... fax options When the setting you want is displayed press it and choose your new option When you have finished changing the options press OK NOTE For the following advanced fax sending operations and settings see Advanced User s Guide Sending a fax 2 sided Fax MFC 9340CDW Contrast Fax Resolution Broadcasting Real Time TX Overseas Mode Delayed Fax Batch TX Coverpage Message Coverpage Setup Polled T...

Page 50: ... send more than one page press Yes and place the next page on the scanner glass Press OK The machine starts scanning the page Repeat this step for each additional page Stop faxing 4 To stop faxing press Faxing A4 size documents from the scanner glass 4 When faxing A4 size documents you must set the scan glass size to A4 otherwise a portion of your faxes will be missing a Do one of the following Wh...

Page 51: ...due to a transmission error Off is the factory setting Off Image Prints a report if your fax is unsuccessful due to a transmission error A portion of the fax s first page appears on the report a Press b Press All Settings c Swipe up or down or press a or b to display Fax d Press Fax e Swipe up or down or press a or b to display Report Setting f Press Report Setting g Press Transmission h Press On ...

Page 52: ...ceiving incoming calls see Voice Mail on page 48 for instructions on setting up your machine using this service Will you be using a Telephone Answering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will automatically answer every call Voice messages are stored on the external TAD and fax messages are printed Choose External TAD as your recei...

Page 53: ...x d Press Fax e Swipe up or down or press a or b to display Setup Receive f Press Setup Receive g Swipe up or down or press a or b to display Receive Mode h Press Receive Mode NOTE If you cannot change the Receive Mode make sure the Distinctive Ring feature is set to Off see Distinctive Ring on page 49 i Press Fax Fax Tel External TAD or Manual j Press ...

Page 54: ...ng Delay on page 41 Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring Receive feature To receive a fax in Manual mode lift the handset of the external telephone or press Fax and then press Hook When you hear fax tones short repeating beeps press Fax Start and then press Receive to receive a fax You can also use the Easy Receive feature to re...

Page 55: ...chine you and your caller will hear the normal telephone ring sound The number of rings is set by the Ring Delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T ring pseudo double ring for the time you set in the F T Ring Time setting If you hear the F T ring it means that a voice caller is on the line Because the F T ring...

Page 56: ...Fax If you answered at an extension telephone press l51 see Using external and extension telephones on page 54 NOTE If this feature is set to On but your machine does not connect a fax call when you lift an extension telephone handset press the fax receive code l51 If you send faxes from a computer on the same telephone line and the machine intercepts them set Easy Receive to Off a Press b Press A...

Page 57: ...x Preview 5 When you receive a fax you will see a pop up message on the Touchscreen For example New Fax es 01 View a Press View The Touchscreen will display the fax list NOTE Although printed faxes show the received date and time when Fax Receive Stamp is turned on the Fax Preview screen will not show the received date and time The fax list includes the old faxes and the new fax The new fax is ind...

Page 58: ...s Print All Old Faxes to print all faxes you have viewed e Press How to delete all faxes in the list 5 a Press Fax b Press Received Faxes c Press Print Delete d Do one of the following Press Delete All New Fax es to delete all faxes you have not yet viewed Press Delete All Old Faxes to delete all faxes you have viewed e Press Yes to confirm f Press Description Enlarge the fax Reduce the fax or Scr...

Page 59: ...irm e If there are faxes stored in the memory do one of the following If you do not want to print the stored faxes press Continue Press Yes to confirm Your faxes will be deleted To print all the stored faxes press Print All Faxes Before Delete If you do not want to turn off Fax Preview press Cancel f Press ...

Page 60: ...drop down list and select your model name if not already selected Click PC FAX Receive in the left navigation bar and then click Receive If you choose Backup Print On the machine will also print the fax a Press b Press All Settings c Swipe up or down or press a or b to display Fax d Press Fax e Swipe up or down or press a or b to display Setup Receive f Press Setup Receive g Swipe up or down or pr...

Page 61: ... in any application on your computer as a PC FAX You can even attach a cover page for more information see Software User s Guide How to send a PC FAX 6 Contact your application vendor if you need more support a From your application select File and then Print The Print dialog box will be displayed The steps may vary depending on your application b Select the Brother PC FAX v 3 c Click OK The Broth...

Page 62: ...lls through two different telephone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personalized Ring Smart Ring RingMaster Ident A Ring Ident A Call Data Ident A Call Teen Ring and SimpleBiz Fax Alternate Number Ringing This service establishes a second telephone number on the same line as y...

Page 63: ...phone number is ringing This is one way to have a separate telephone number for your machine NOTE Call your telephone company for availability and rates What does Brother s Distinctive Ring do 7 The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can j...

Page 64: ... set the Distinctive Ring feature to On your Distinctive Ring number will receive faxes automatically The receive mode is automatically set to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main telephone number is called When Distinctive Ring is on...

Page 65: ...eceive the fax If it does not hear them it will let your TAD take a voice message and the display will show Telephone The external TAD must answer within four rings we recommend you set it to two rings This is because your machine cannot hear the CNG tones until the external TAD has picked up the call The sending machine will send CNG tones for only eight to ten seconds longer We do not recommend ...

Page 66: ...ack of the machine into the jack labeled EXT Your machine cannot work correctly if you plug the TAD into a wall jack unless you are using Distinctive Ring a Plug the telephone line cord from the telephone wall jack into the back of the machine in the jack labeled LINE b Plug the telephone line cord from your external TAD into the back of the machine in the jack labeled EXT Make sure this cord is c...

Page 67: ...nect your machine If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual We cannot guarantee that your machine will operate correctly...

Page 68: ...chine automatically take the call see Easy Receive on page 42 Using a non Brother cordless external handset 7 If your non Brother cordless telephone is connected to the EXT jack of the machine see page 53 and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you must go to the machine so you can press Hook to t...

Page 69: ...Fax d Press Fax e Swipe up or down or press a or b to display Setup Receive f Press Setup Receive g Swipe up or down or press a or b to display Remote Codes h Press Remote Codes i Do one of the following If you want to change the Fax Receive Code press Fax Receive Code Enter the new code and then press OK If you want to change the Telephone Answer Code press Tel Answer Enter the new code and then ...

Page 70: ...d then enter the first letter of the name and press OK e Press the number or the name you want f To send a fax press Apply g Press Fax Start The machine scans and sends the fax Fax redial 8 If you are sending a fax automatically and the line is busy the machine will automatically redial one time after five minutes If you are sending a fax manually and the line is busy press Hook and then Redial wa...

Page 71: ...mbers 8 You can store up to 200 Addresses with a name a Press Fax b Press Address Book c Press Edit d Press Add New Address e Press Name f Enter the name using the keyboard on the Touchscreen up to 15 characters To help you enter letters see Entering text on page 194 Press OK g Press Address h Enter the fax or telephone number using the keyboard on the Touchscreen up to 20 digits Press OK NOTE If ...

Page 72: ...ers by pressing them to display a red check mark Press OK Press Yes to confirm Go to step i e Swipe up or down or press a or b to display the number you want f Press the number you want g Do the following To change the name press Name Enter the new name up to 15 characters using the keyboard on the Touchscreen To help you enter letters see Entering text on page 194 Press OK To change the fax or te...

Page 73: ...ber up to 99 d Press Color Start or Black Start Stop copying 9 To stop copying press Copy preset settings 9 You can copy with a variety of settings that are already set up for you in the machine simply by pressing them The following preset settings are available Receipt Normal 2in1 ID 2in1 2 sided 1 2 MFC 9330CDW and MFC 9340CDW 2 sided 2 2 MFC 9340CDW Paper Save a Load your document b Press Copy ...

Page 74: ...tart Copy Options 9 You can change the following copy settings Press Copy and then press Options Swipe up or down or press a or b to scroll through the copy settings When the setting you want is displayed press it and choose your option When you have finished changing the options press OK Advanced User s Guide For more information about changing the following settings see Advanced User s Guide Cop...

Page 75: ... your application and operating system a From the menu bar of an application click File then Print b Choose Brother MFC XXXX Printer 1 and check the Print to file box 2 Click Print c Choose the folder you want to save the file to and enter the file name if prompted If you are prompted for a file name only you can also specify the folder you want to save the file in by entering the directory name F...

Page 76: ...will automatically show the USB memory menu to confirm the intended use of the USB Flash memory drive or digital camera NOTE If an error occurs the USB memory menu will not appear on the Touchscreen When the machine is in Deep Sleep mode the Touchscreen does not show any information even if you connect a USB flash memory drive to the USB direct interface Press the Touchscreen to wake up the machin...

Page 77: ...a or b to display the setting you want f Press the option you want NOTE You can choose the following settings Paper Type Paper Size Multiple Page Orientation 2 sided Collate Print Quality PDF Option Depending on the file type some of these settings may not appear g Do one of the following To change another setting repeat step e If you do not want to change other settings press OK and go to step h ...

Page 78: ...SB Flash memory drive or digital camera to the USB direct interface on the front of the machine b Press Direct Print c Press Default Settings d Swipe up or down or press a or b to display the setting you want Press the setting e Press the new option you want Repeat steps d and e for each setting you want to change f Press OK g Press ...

Page 79: ...tup Guide b From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Choose the settings you want to change in the Properties dialog box and then click OK Paper Size Orientation Copies Media Type Print Quality Color Mono Document Type Multiple Page 2 sided Booklet MFC 93...

Page 80: ...f the machine is on a network configure it with a TCP IP address Install the scanner drivers from the CD ROM see Quick Setup Guide Install MFL Pro Suite Configure the machine with a TCP IP address if network scanning does not work see Software User s Guide How to scan to a computer 12 ...

Page 81: ...ocument see How to load documents on page 33 b Do one of the following Windows XP Windows Vista and Windows 7 Open ControlCenter4 by clicking Start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN in...

Page 82: ...Chapter 12 68 e Click File f Press Scan The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 83: ...in blue d Press OK When the machine is connected to a network press the computer name Do one of the following If you want to use the default settings go to step i If you want to change the default settings go to step e e Press Options f Press Set with Touch Panel Press On g Choose the settings for 2 sided Scan 1 Scan Type Resolution File Type Scan Size and Remove Background Color as needed h Press...

Page 84: ... available to USB MFC 9330CDW and MFC 9340CDW to Network Windows to FTP to E mail Server to E mail to Image to OCR to File WS Scan 1 Web Services Scan 1 Windows users only Windows Vista SP2 or later Windows 7 and Windows 8 See Software User s Guide ...

Page 85: ...dge are two separate consumables Make sure both are installed as an assembly If the toner cartridge is placed in the machine without the drum unit the message Drum may be displayed Routine maintenance A Toner cartridge Drum unit See Replacing the toner cartridges on page 75 Order No TN 221BK TN 221C TN 221M TN 221Y TN 225C TN 225M TN 225Y See Replacing the drum units on page 85 Order No DR 221CL 4...

Page 86: ...r cartridge 6 High yield toner cartridge Touchscreen messages Consumable item to get ready Approximate life How to replace Order No Toner Low Prepare New Toner Cartridge Toner cartridge BK Black C Cyan M Magenta Y Yellow Black 2 500 pages 1 2 5 Cyan Magenta Yellow 1 400 pages 1 2 5 2 200 pages 1 2 6 See page 75 TN 221BK 5 TN 221C 5 TN 221M 5 TN 221Y 5 TN 225C 6 TN 225M 6 TN 225Y 6 Drum End SoonX 1...

Page 87: ...place BK Black C Cyan M Magenta Y Yellow Black 2 500 pages 1 2 5 Cyan Magenta Yellow 1 400 pages 1 2 5 2 200 pages 1 2 6 See page 75 TN 221BK 5 TN 221C 5 TN 221M 5 TN 221Y 5 TN 225C 6 TN 225M 6 TN 225Y 6 Replace DrumX Drum unit X BK C M Y BK Black C Cyan M Magenta Y Yellow 15 000 pages 1 3 4 See page 86 4 Drum units DR 221CL 1 Drum unit DR 221CL BK DR 221CL CMY Drum Stop Drum unit Replace Belt Bel...

Page 88: ...ems on a piece of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced The projected life for each of the toner cartridges is based on ISO ICE 19798 Frequency of replacement will vary depending on the print volume percentage of coverage types ...

Page 89: ...types of documents printed and customer s usage It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning To ensure high quality printing we recommend that you use only Genuine Brother Brand toner cartridges When you want to buy toner cartridges call Brother Customer Service We recommend that you clean the machine when you replace the toner cartridge see Adva...

Page 90: ...in the open position c Remove the toner cartridge and drum unit assembly for the color shown on the Touchscreen WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine ...

Page 91: ...ustration d Push down the green lock lever and take the toner cartridge out of the drum unit WARNING DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire It could explode resulting in injuries DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the product Doing so could cause...

Page 92: ...it in case you accidentally spill or scatter toner NOTE Be sure to seal up the used toner cartridge tightly in a bag so that toner powder does not spill out of the cartridge Visit http www brother com original index html for instructions on how to return your used consumable items to the Brother collection program If you choose not to return your used consumable discard the used consumable accordi...

Page 93: ...e We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges Use or attempted use of third party toner and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and or cartridges ...

Page 94: ...Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times NOTE Be sure to return the tab to the Home position a 1 The arrow on the tab must be aligned with the arrow on the drum unit If it is not printed pages may have a vertical stripe i Repeat step c and step h to clean each of three remaining corona wires NOTE When cleaning the...

Page 95: ... the toner cartridge color to the same color label on the machine BK Black C Cyan M Magenta Y Yellow k Close the top cover of the machine NOTE After replacing a toner cartridge DO NOT turn off the machine or open the top cover until the Touchscreen clears the Please wait message and returns to Ready mode BK C M Y ...

Page 96: ... as follows a Open the top cover until it locks in the open position b Remove the toner cartridge and drum unit assembly WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine ...

Page 97: ... prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration c Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times NOTE Be sure to return the tab to the Home position a 1 The arrow on the tab must be aligned with the arrow on the drum unit If it is not printed pages may have a ...

Page 98: ...er cartridge color to the same color label on the machine BK Black C Cyan M Magenta Y Yellow e Repeat steps b d to clean the three remaining corona wires NOTE When cleaning the corona wires you do not have to remove the toner cartridge from the drum unit f Close the top cover of the machine BK C M Y ...

Page 99: ...you replaced an individual drum DR 221CL BK for Black and DR 221CL CMY for Color for reasons other than reaching its rated life For your convenience Brother sells the drum units as a set of four DR 221CL NOTE There are many factors that determine the actual drum life such as the temperature humidity type of paper type of toner used and so on Under ideal conditions the average drum life is estimate...

Page 100: ...eset the drum counter by following the instructions included with the new drum unit see Resetting the drum counter on page 91 Drum Stop A We cannot guarantee the print quality Replace the drum unit with a new one We recommend a genuine Brother drum unit be installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit see Resetting the...

Page 101: ...e will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine IMPORTANT We recommend that you place the toner cartridge and drum unit assembly on a clean flat surface with disposable paper underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illu...

Page 102: ...product Doing so could cause a fire or electrical shock Instead use only a dry lint free cloth See Product Safety Guide To use the product safely IMPORTANT Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations We recommend that you place...

Page 103: ...urn your used consumable discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office e Unpack the new drum unit f Pull off the protective cover g Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in correctly the green lock lever will lif...

Page 104: ... is not printed pages may have a vertical stripe i Repeat step c and step h to clean each of the three remaining corona wires NOTE When cleaning the corona wires you do not have to remove the toner cartridge from the drum unit j Slide each toner cartridge and drum unit assembly into the machine Make sure you match the toner cartridge color to the same color label on the machine BK Black C Cyan M M...

Page 105: ...s the color of the drum unit you replaced j Press Yes k Press Replacing the belt unit A Order No BU 220CL A new belt unit can print approximately 50 000 Letter or A4 size single sided pages Replace Belt A When the Replace Belt message appears on the Touchscreen you must replace the belt unit After replacement reset the belt unit by following the instructions included with the new belt unit see Res...

Page 106: ... for the machine to cool down before you touch the internal parts of the machine IMPORTANT We recommend that you place the toner cartridge and drum unit assemblies on a clean flat surface with disposable paper underneath them in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration ...

Page 107: ...en handle of the belt unit and lift the belt unit up and then pull it out IMPORTANT To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations e Unpack the new belt unit and put the new belt unit in the machine ...

Page 108: ... the belt unit counter A When you replace a belt unit with a new one you will must reset the belt unit counter by completing the following steps a Press to interrupt the error b Press c Press All Settings d Swipe up or down or press a or b to display Machine Info e Press Machine Info f Press Parts Life g Touch the dial pad area to light up the LEDs h Press until the Touchscreen message changes i P...

Page 109: ...e it ready before you get a Replace WT Box message Replace WT Box A When the Replace WT Box message appears on the Touchscreen you must replace the waste toner box a Make sure the machine is turned on b Open the top cover until it locks in the open position c Remove all of the toner cartridge and drum unit assemblies WARNING HOT SURFACE After you have just used the machine some internal parts of t...

Page 110: ...m in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration d Hold the green handle of the belt unit and lift the belt unit up and then pull it out IMPORTANT To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations ...

Page 111: ...ry when you are replacing the waste toner box for the first time and is not required for the replacement waste toner box The orange packing piece is installed at the factory to protect your machine during shipment f Hold the green handle of the waste toner box and remove the waste toner box from the machine ...

Page 112: ...l shock Instead use only a dry lint free cloth See Product Safety Guide To use the product safely IMPORTANT DO NOT reuse the waste toner box NOTE Be sure to seal up the waste toner box tightly in a bag so that toner powder does not spill out of the waste toner box Discard the used waste toner box according to local regulations keeping it separate from domestic waste If you have questions call your...

Page 113: ...n the machine i Slide each toner cartridge and drum unit assembly into the machine making sure you match the toner cartridge colors to the same color labels on the machine BK Black C Cyan M Magenta Y Yellow j Close the top cover of the machine BK C M Y ...

Page 114: ...fter connecting the power cord see Other difficulties on page 131 All of the protective parts have been removed Paper is inserted correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer Touchscreen Messages See Error and maintenance messages on page 102 If you did not solve yo...

Page 115: ...ooting 101 B Copying problems Copying difficulties on page 128 Scanning problems Scanning difficulties on page 129 Software and Network problems Software difficulties on page 129 Network difficulties on page 130 ...

Page 116: ...ck your Secure Function Lock Settings Access Error The device was removed from the USB direct interface while the data was processing Press Reinsert the device and try to print with Direct Print Calibration failed Calibration failed Press OK and try it again Press and hold down to turn off the machine Wait a few seconds and then turn on the machine again Perform the color calibration again using t...

Page 117: ...power for several minutes then reconnect it Cover is Open The top cover is not completely closed Close the top cover of the machine The fuser cover is not completely closed or paper was jammed in the back of the machine when you turned on the power Close the fuser cover located inside the back cover of the machine Make sure paper is not jammed inside the back of the machine and then close the fuse...

Page 118: ... turn it on again Leave the machine idle for 15 minutes with the power on The fuser unit is too hot Jam 2 sided The paper is jammed underneath the paper tray or the fuser unit See Paper is jammed underneath the paper tray on page 121 Jam Inside The paper is jammed inside the machine See Paper is jammed inside the machine on page 118 Jam Manual Feed The paper is jammed in the manual feed slot of th...

Page 119: ...n the paper tray Make sure the paper guides are set to the correct size Remove the paper and load it again Make sure the paper guides are set to the correct size No Response Busy The number you dialed does not answer or is busy Verify the number and try again No Toner The toner cartridge or the toner cartridge and drum unit assembly is not installed correctly Remove the toner cartridge and drum un...

Page 120: ...rom the memory and Fax Storage Print operation in process Do one of the following Reduce the print resolution See Software User s Guide Clear the faxes from the memory see the above explanation Out of Memory Secure Print Data is full Press Stop Key and delete the previously stored data The machine s memory is full Press and delete the previously stored secure print data Print Unable XX The machine...

Page 121: ...llow It is time to replace the drum unit Replace the drum unit for the color indicated on the Touchscreen see Replacing the drum units on page 86 The drum unit counter was not reset when a new drum was installed Reset the drum unit counter see Replacing the drum units on page 86 Replace Fuser It is time to replace the fuser unit Call Brother Customer Service or a Brother Authorized Service Center ...

Page 122: ...he printed page exit onto the face up output tray Remove the printed pages and then press Start Size Error 2 sided The paper size defined in the printer driver and the Touchscreen menu is not available for automatic 2 sided printing Press Choose a paper size that is supported by 2 sided printing The paper size you can use for automatic 2 sided printing is Letter Legal or Folio The paper in the tra...

Page 123: ...rame and slide it back and forth to push out the debris Unusable Device Remove the Device Turn the power off and back on again A defective USB device or a high power consumption USB device has been connected to the USB direct interface Unplug the device from the USB direct interface Press and hold down to turn the machine off and then turn it on again Unusable Device A USB device or USB Flash memo...

Page 124: ...or message on the Touchscreen after the faxes have been transferred disconnect the machine from the power source for several minutes and then reconnect it Transferring faxes to another fax machine B If you have not set up your Station ID you cannot enter fax transfer mode see Quick Setup Guide Set your Station ID a Press to interrupt the error temporarily b Press c Press All Settings d Swipe up or...

Page 125: ...eive on the machine see PC Fax Receive For Windows only on page 46 If faxes are in the machine s memory when you set up PC Fax Receive the Touchscreen will ask if you want to transfer the faxes to your computer d Do one of the following To transfer all faxes to your computer press Yes If Fax Preview is set to Off you will be asked if you want to print backup copies To exit and leave the faxes in t...

Page 126: ...ps or tears be sure you remove all small paper scraps to prevent future jams d Close the ADF cover e Press Document is jammed under the document cover B a Remove any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the right If the document rips or tears be sure you remove all small paper scraps to prevent future jams d Close the document cover e Pr...

Page 127: ...t cover b Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through c Close the document cover d Press Document is jammed at the output tray B a Remove any paper from the ADF that is not jammed b Pull the jammed document out to the right c Press ...

Page 128: ...the manual feed slot B If the Touchscreen shows Jam Manual Feed follow these steps a Remove any paper that is jammed in and around the manual feed slot b Press Start to resume printing Paper is jammed in the paper trayB If the Touchscreen shows Jam Tray follow these steps a Pull the paper tray completely out of the machine b Use both hands to slowly pull out the jammed paper NOTE Pulling the jamme...

Page 129: ...aper guides to fit the paper size Make sure the guides are firmly in the slots d Put the paper tray firmly back in the machine Paper is jammed at the output paper tray B When the paper is jammed at the output paper tray follow the these steps a Use both hands to open the scanner NOTE When the top cover is open you cannot open the scanner b Remove the paper ...

Page 130: ... back cover Follow these steps a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine b Open the back cover WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine ...

Page 131: ...s toward you to release the fuser cover 1 d Use both hands to gently pull the jammed paper out of the fuser unit e Close the fuser cover 1 Make sure the green tabs at the left and right sides lock into place f Close the back cover until it locks in the closed position 1 1 ...

Page 132: ... cool the extremely hot parts inside the machine b Open the top cover until it locks in the open position c Remove all of the toner cartridge and drum unit assemblies WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine ...

Page 133: ... and drum unit assemblies on a clean flat surface with disposable paper underneath them in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration d Pull out the jammed paper slowly ...

Page 134: ...or labels on the machine BK Black C Cyan M Magenta Y Yellow f Close the top cover of the machine NOTE If you turn off the machine during Jam Inside is on the Touchscreen the machine will print incomplete data from your computer when it is turned on Before you turn on the machine delete the job from your computer s print spooler BK C M Y ...

Page 135: ... on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine b Pull the paper tray completely out of the machine c Make sure the jammed paper does not remain inside the machine d If paper is not caught inside the machine check underneath the paper tray e If the paper is not caught in the paper tray open the back cover ...

Page 136: ... will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine f Use both hands to gently pull the jammed paper out of the back of the machine g Close the back cover until it locks in the closed position h Put the paper tray firmly back in the machine ...

Page 137: ... what s printing Click Printer in the menu bar Make sure Use Printer Offline is cleared Windows Vista and Windows Server 2008 Click the Start button Control Panel Hardware and Sound Printers Right click Brother MFC XXXX Printer Make sure Use Printer Online is not listed If it is listed click this option to set the driver Online Windows XP and Windows Server 2003 Click the Start button Printers and...

Page 138: ...the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time The machine does not print from Adobe Illustrator Try to reduce the print resolution see Software User s Guide Poor print quality See Improving the print quality on page 133 Pap...

Page 139: ...r a single page is printed on two pages see Paper Size on page 27 Turn on Auto Reduction see Advanced User s Guide Printing a reduced incoming fax Telephone line or connections Difficulties Suggestions Dialing does not work No dial tone Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Canada only Change Tone ...

Page 140: ...49 If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes you should select the Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a pseudo double ring to alert you to answer voice calls If you do not want your Brother machine to automatically answer any incoming faxes you should select the ...

Page 141: ... External TAD see Receive Mode settings on page 41 Make sure your Brother machine s Easy Receive feature is turned On Easy Receive is a feature that allows you to receive a fax even if you answered the call on an external or extension telephone see Easy Receive on page 42 If you often get transmission errors due to possible interference on the telephone line try changing the Compatibility setting ...

Page 142: ...ret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Try avoiding this problem by turning Easy Receive to Off see Easy Receive on page 42 Sending a Fax Call to the machine If you answered on an external or extension telephone press your Fax Receive Code the factory setting is l51 If you answered on the external tel...

Page 143: ...ck Desktop Scan Settings Select to choose the Brother TWAIN WIA driver TWAIN or ICA errors appear when starting to scan Macintosh Make sure the Brother TWAIN driver is selected as the primary source In PageManager click File Select Source and choose the Brother TWAIN driver Macintosh users can also scan documents using the ICA Scanner Driver see Software User s Guide OCR does not work Try increasi...

Page 144: ...ne in the Device Selector window from the Model pop up menu in the main screen of ControlCenter2 The network PC Fax Receive feature does not work Windows only It is necessary to set the third party Security Firewall Software to allow PC FAX Rx To add port 54926 for Network PC FAX Rx enter the information below In Name Enter any description for example Brother PC FAX Rx In Port number Enter 54926 I...

Page 145: ...s 7 and Windows Server 2008 R2 Click the Start button Devices and Printers For Windows Vista and Windows Server 2008 Click the Start button Control Panel Hardware and Sound Printers For Windows XP and Windows Server 2003 Click the Start button Printers and Faxes For Windows 8 and Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings ...

Page 146: ...fax operations a Press b Press All Settings c Swipe up or down or press a or b to display Initial Setup d Press Initial Setup e Swipe up or down or press a or b to display Compatibility f Press Compatibility g Press High Normal or Basic for VoIP Basic for VoIP reduces the modem speed to 9600 bps and turns off ECM error correction mode Unless interference is a recurring problem on your telephone li...

Page 147: ...ts and toner cartridges are installed correctly Examples of poor print quality Recommendation Printed pages are compressed horizontal stripes appear or characters in the top bottom left and right margins are cut off Adjust the print margins on your application and reprint the job Colored letters and thin letters in the original document are light or faint in the copy Choose Text or Receipt in the ...

Page 148: ...chine and around the drum unit and toner cartridge Clean the drum unit see Advanced User s Guide Cleaning the drum unit Examples of poor print quality Recommendation ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 a...

Page 149: ...isit us at http solutions brother com to view our FAQs and troubleshooting tips The drum unit may be damaged Install a new drum unit see Replacing the drum units on page 86 To identify the color of the drum unit visit us at http solutions brother com to view our FAQs and troubleshooting tips Examples of poor print quality Recommendation ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvw...

Page 150: ...isit us at http solutions brother com to view our FAQs and troubleshooting tips Identify the color causing the problem and install a new drum unit see Replacing the drum units on page 86 To identify the color of the drum unit visit us at http solutions brother com to view our FAQs and troubleshooting tips Examples of poor print quality Recommendation ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghi...

Page 151: ... To identify the color of the toner cartridge visit us at http solutions brother com to view our FAQs and troubleshooting tips Identify the color causing the problem and install a new drum unit see Replacing the drum units on page 86 To identify the color of the drum unit visit us at http solutions brother com to view our FAQs and troubleshooting tips Examples of poor print quality Recommendation ...

Page 152: ...oubleshooting tips Identify the color causing the problem and install a new drum unit see Replacing the drum units on page 86 To identify the color of the drum unit visit us at http solutions brother com to view our FAQs and troubleshooting tips Color misregistration Make sure the machine is on a solid level surface Perform the auto color registration using the Touchscreen see Advanced User s Guid...

Page 153: ...oner Save mode is off in the Touchscreen or the printer driver see Software User s Guide Change the print resolution If you use a Windows printer driver choose Improve Pattern Printing in Print Setting of Basic tab see Software User s Guide Wrinkle Make sure the back cover is closed correctly Make sure the two gray levers inside the back cover are in the up position Make sure the media type settin...

Page 154: ...ing the drum units on page 86 To identify the color of the drum unit visit us at http solutions brother com to view our FAQs and troubleshooting tips Examples of poor print quality Recommendation ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHI...

Page 155: ...If the problem is not solved choose Plain Paper in the media type setting If you are printing an envelope choose Env Thin in the Media Type Setting of the printer driver If you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray Store the paper where i...

Page 156: ...on when you print envelopes see Loading paper in the manual feed slot on page 22 NOTE When you have finished printing open the back cover and reset the two gray levers back to their original positions 1 Pull up the two gray levers until they stop Examples of poor print quality Recommendation ABCDEFG EFGHIJKLMN 1 ...

Page 157: ...achine Info d Press Machine Info e Press Serial No f The Touchscreen will show the machine s Serial Number g Press Checking the Firmware Version B You can see the machine s firmware version on the Touchscreen a Press b Press All Settings c Swipe up or down or press a or b to display Machine Info d Press Machine Info e Press Firmware Version f The Touchscreen will show the machine s firmware versio...

Page 158: ... you perform this operation when you dispose of the machine NOTE Unplug the interface cable before you choose Network or All Settings How to reset the machine B a Press b Press All Settings c Swipe up or down or press a or b to display Initial Setup d Press Initial Setup e Swipe up or down or press a or b to display Reset f Press Reset g Press Network Address Book Fax or All Settings to choose the...

Page 159: ... the settings and options you want as they are displayed on the screen We created step by step Settings Tables and Features Tables so you can see at a glance all the available choices for each setting and feature You can use these tables to quickly set up your preferred settings in the machine Settings and features tables C ...

Page 160: ... hour or 24 hour Auto Daylight On Off Change for Daylight Saving Time automatically See Time Zone UTCXXX XX Set the time zone for your country See Toner See Toner on page 189 Access the Toner menus 189 Network Wired LAN MFC 9330CDW and MFC 9340CDW See Wired LAN on page 155 Access the Wired LAN setting menus 155 WLAN See WLAN on page 157 Access the WLAN setting menus 157 Fax Preview On Off View fax...

Page 161: ...aper tray 27 Paper Size Letter A4 Legal EXE A5 A5 L A6 Folio Set the size of paper in the paper tray 27 All Settings See All settings on page 148 Select your default settings 148 Level 1 Level 2 Level 3 Options Descriptions See Page See Advanced User s Guide See Quick Setup Guide The factory settings are shown in Bold with an asterisk ...

Page 162: ... paper in the paper tray 27 Volume Ring Off Low Med High Adjust the ring volume See Beep Off Low Med High Adjust the beeper volume Speaker Off Low Med High Adjust the speaker volume LCD Settings Backlight Light Med Dark Adjust the brightness of the Touchscreen backlight Dim Timer Off 10Secs 20Secs 30Secs Set how long the Touchscreen backlight stays on after the last key press See Advanced User s G...

Page 163: ...rve power Security Function Lock Set Password Verify You can restrict selected machine operations for up to 25 restricted users and for all other non authorized Public users Lock Off On Setting Lock Set Password Verify Stop unauthorized users from changing the machine s settings Lock Off On Shortcut Settings Choose shortcut button Edit Shortcut Name Change the shortcut name 19 Delete Delete the sh...

Page 164: ...he pseudo double ring time in Fax Tel mode 41 Fax Preview On Off View faxes you receive on the Touchscreen 43 Easy Receive On Off Receive fax messages automatically when you answer a call and hear fax tones 42 Remote Codes Remote Codes Options On Off Fax Receive Code l51 Tel Answer 51 Answer calls at an extension telephone and use codes to turn the machine on or off You can personalize the codes 5...

Page 165: ...Make printouts darker or lighter Fax Rx Stamp On Off Print the received time and date on the top of the received faxes 2 sided MFC 9330CDW and MFC 9340CDW On Off Print received faxes on both sides of the paper Setup Send Batch TX On Off Combine delayed faxes going to the same fax number at the same time of day into one transmission Coverpage Setting Print Sample Print a sample of the fax cover pag...

Page 166: ...he option Ifyou selectEvery 7 Days you can also set the day of the week See Time Day Every Monday Every Tuesday Every Wednesday Every Thursday Every Friday Every Saturday Every Sunday Print Fax Print incoming faxes that are stored in the memory Remote Access l Setyour own code for Remote Retrieval Dial Restriction Dial Pad Enter Twice On Off Set the machine to restrict dialing when using the dial ...

Page 167: ...ee Miscellaneous Distinctive Distinctive On Off Turn on the telephonecompany s Distinctive Ring subscriber service and then register your new ring pattern on the machine 49 Ring Pattern 1 2 3 4 Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 168: ... want the machine to clear paper size errors and to use the paper in the tray Output Color Auto Color Black and White Choose color or black white for printed documents If you choose Auto the machine selects an appropriate option for the document color or black white Reset Printer Yes No Restore the printer settings to the factory settings Calibration Calibrate Yes No Adjusts the color density See ...

Page 169: ...000 255 000 255 000 255 Enter the Subnet mask Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address Node Name BRNXXXXXXXXXXXX Enter the Node name Up to 32 characters WINS Configuration Auto Static Chooses the WINS configuration mode WINS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 Specifies the IP address of the primary or secondary WINS ser...

Page 170: ... Ethernet Auto 100B FD 100B HD 10B FD 10B HD Choose the Ethernet link mode Wired Status Active 100B FD Active 100B HD Active 10B FD Active 10B HD Inactive Wired OFF You can see the current wired status MAC Address Shows the MAC address of the machine Set to Default Yes No Restore the wired network setting to the factory setting Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions See Netwo...

Page 171: ...00 255 000 255 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address Node Name BRWXXXXXXXXXXXX Enter the Node name Up to 32 characters WINS Configuration Auto Static Chooses the WINS configuration mode Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions See Network User s Guide Visit...

Page 172: ...ress range IPv6 On Off Enable or Disable the IPv6 protocol If you want to use the IPv6 protocol visit http solutions brother com for more information Setup Wizard You can configure your internal print server WPS AOSS You can easily configure your wireless network settings using the one button push method Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions See Network User s Guide Visit th...

Page 173: ...an see the current Communication Mode MAC Address Shows the MAC address of the machine Set to Default Yes No Restore the wireless network settings to factory setting WLAN Enable On Off Enable or disable the wireless LAN manually Wi Fi Direct Push Button You can easily configure your Wi Fi Direct network settings using the one button push method Level 1 Level 2 Level 3 Level 4 Level 5 Options Descr...

Page 174: ...ess of your machine Status Information Status G O Active Client Active Not Connected Off Wired LAN Active the number of devices You can see the current Wi Fi Direct network status Signal Strong Medium Weak None You can see the current Wi Fi Direct network signal strength Whenyour machine acts as the Group Owner the Touchscreen always shows Strong Level 1 Level 2 Level 3 Level 4 Level 5 Options Des...

Page 175: ...e SSL TLS Send or receive an E mail via an E mail server that requires secure SSL TLS communication Verify SMTPCert On Off Verify the SMTP Server Certificate automatically POP3 POP3 Server Name Up to 64 characters IP Address 000 255 000 255 000 255 000 255 Enter the POP3 server address POP3 Port 110 1 65535 Enter the POP3 port number Mailbox Name Enter the mail box name up 60 characters Level 1 Le...

Page 176: ... 3Mins 5Mins 10Mins 30Mins 60Mins Set the interval for checking for new messages on the POP3 server Header All Subject From To None Select the contents of the mail header to be printed Delete Error Mail On Off Delete error mails automatically Notification On MDN Off Receive notification messages Setup Mail TX Sender Subject Displays thesubject that is attached to the Internet Fax data Size Limit O...

Page 177: ... You can change the Web connection settings Address Port 8080 User Name Password Fax to Server Available after IFAX is downloaded Fax to Server On Off You can store a prefix suffix address in the machine and can send a document from a fax server system Prefix Suffix Network Reset Yes No Restore all network settings to the factory settings Level 1 Level 2 Level 3 Level 4 Level 5 Options Description...

Page 178: ...umbers stored in the Address Book Fax Journal Lists information about your last 200 incoming and outgoing faxes TX means Transmit RX means Receive User Settings Lists your settings Network Configuration Lists your Network settings Drum Dot Print Prints the Drum Dot Check Sheet WLAN Report Prints the result of wireless LAN connectivity diagnosis See See Advanced User s Guide See Quick Setup Guide T...

Page 179: ...on Page Counter Total Color Black and White Check the number of total color or black white pages the machine has printed during its life See Fax List Color Black and White Copy Color Black and White Print Color Black and White Parts Life Drum Black BK Check the percentage of a machine part s life that remains available Drum Cyan C Drum Magenta M Drum Yellow Y Belt Unit Fuser PF kit See Advanced Us...

Page 180: ...u fax Tone Pulse in Canada Tone Pulse Chooses the dialing mode Dial Tone Detection No Detection You can shorten the dial tone detect pause 132 Dial Prefix On Off Sets a prefix number that will always be added before the fax number every time you dial See Compatibility High Normal Basic for VoIP Adjusts the equalization for transmission difficulties VoIP service providers offer fax support using va...

Page 181: ... Settings Yes No Restores all the machine settings to the factory settings Local Language in USA English Español in Canada English Français Change the Touchscreen language for your country See Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page See Advanced User s Guide See Quick Setup Guide The factory settings are shown in Bold with an asterisk ...

Page 182: ...hen you set up addresses Hook Press before dialing when you want to listen to make sure a fax machine has answered and then press Fax Start Address Book Search Search within the Address Book 56 Edit Add New Address Store Address Book numbers so you can dial by pressing Address Book on the Touchscreen and Fax Start 57 Setup Groups Set up Group numbers for Broadcasting See Change Change Address Book...

Page 183: ... 2 sided scanning format Contrast Auto Light Dark Change the lightness or darkness of faxes you send Broadcasting Add Number Add Number Send the same fax message to more than one fax number Add from Address book Search in Address book Delayed Fax Delayed Fax On Off Set the time of day that delayed faxes will be sent Set Time Real Time TX On Off Send a fax without using the memory Polled TX On Off ...

Page 184: ...ficulty sending faxes overseas set this to On Glass Scan Size Letter A4 To fax an A4 size document you must change the Glass Scan Size setting 36 Set New Default Yes No Save your fax settings as the default settings See Factory Reset Yes No Restore all the fax settings you changed back to the factory settings Save as Shortcut Register the current settings as a shortcut Level 1 Level 2 Level 3 Opti...

Page 185: ...Print All New Fax es Print the new received faxes 44 Print All Old Faxes Print the old received faxes Delete All New Fax es Delete the new received faxes 44 Delete All Old Faxes Delete the old received faxes Address Book See Fax When Fax Preview is Off on page 168 Call History See Fax When Fax Preview is Off on page 168 See Advanced User s Guide The factory settings are shown in Bold with an aster...

Page 186: ...olor copy Receipt Normal 2in1 ID 2in1 2 sided 1 2 MFC 9330CDW and MFC 9340CDW 2 sided 2 2 MFC 9340CDW Paper Save Choose the desired settings from the preset items 59 Options Quality Auto Text Photo Receipt Choose the Copy resolution for your type of document See See Advanced User s Guide The factory settings are shown in Bold with an asterisk Copy ...

Page 187: ...or the next copy Custom 25 400 Enter an enlargement or reduction ratio Density Adjust the Density for copies Contrast Adjust the contrast for copies Stack Sort Stack Sort Choose to stack or sort multiple copies Page Layout Off 1in1 2in1 P 2in1 L 2in1 ID 4in1 P 4in1 L Make N in 1 and 2 in 1 ID copies Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions See Page See Advanced User s Guide The fac...

Page 188: ...hort Edge Flip Enable or disable 2 sided copying and choose long edge or short edge 2 sided Copy MFC 9340CDW Off 2 sided 2 sided 1 sided 2 sided Long Edge Flip 2 sided 1 sided Long Edge Flip 1 sided 2 sided Short Edge Flip 2 sided 1 sided Short Edge Flip Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions See Page See Advanced User s Guide The factory settings are shown in Bold with an asteri...

Page 189: ...ption when you make 2 sided N in 1 copies from a 2 sided document See Advanced Settings Off Change the amount of background color that is removed Remove Background Color Low Medium High Save as Shortcut Add the current settings as a shortcut Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions See Page See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 190: ...cut Start Start scanning to USB MFC 9330CDW and MFC 9340CDW Options See Options to USB on page 180 Save as Shortcut Add the current settings as a shortcut Start Start scanning to E mail PC Select Options See Options to File to Image and to E mail on page 179 Save as Shortcut Add the current settings as a shortcut Start Start scanning to E mail Server Download only Address Book Choose the address o...

Page 191: ...nd to Network on page 184 Save as Shortcut Add the current settings as a shortcut Start Start scanning WS Scan Appears when you install a Web Services Scanner which is displayed in your computer s Network explorer Scan Scan data using Web Service protocol Scan for E mail Scan for Fax Scan for Print Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page See Software User s Guide The factory ...

Page 192: ...n To change settings using the Touchscreen choose On Scan Type Color Gray Black and White Choose the scan type for your document Resolution 100 dpi 200 dpi 300 dpi 600 dpi Choose the scan resolution for your document File Type Text HTML RTF Choose the file format for your document Scan Size A4 Letter Legal Choose the scan size for your document See Software User s Guide The factory settings are sh...

Page 193: ...the scan type for your document Resolution 100 dpi 200 dpi 300 dpi 600 dpi Choose the scan resolution for your document File Type When you select Color or Gray in Scan Type PDF JPEG When you select Black and White in Scan Type PDF TIFF Choose the file format for your document Scan Size A4 Letter Legal Choose the scan size for your document Remove Background Color Off Low Medium High Change the amo...

Page 194: ...Gray Black and White Choose the scan type for your document Resolution When you select Color in Scan Type 100 dpi 200 dpi 300 dpi 600 dpi Auto When you select Gray in Scan Type 100 dpi 200 dpi 300 dpi Auto When you select Black and White in Scan Type 200 dpi 300 dpi 200x100 Choose the scan resolution for your document See Software User s Guide The factory settings are shown in Bold with an asteris...

Page 195: ...he Glass Scan Size setting File Name Enter a file name for the scanned data File Size Small Medium Large Choose the file size for color or gray scale scanning Remove Background Color Off Low Medium High Change the amount of background color that is removed Set New Default Yes No Save your scan settings as the default settings Factory Reset Yes No Restore all the scan settings you changed back to t...

Page 196: ...olor Gray Black and White Choose the scan type for your document Resolution When you select Color in Scan Type 100 dpi 200 dpi 300 dpi 600 dpi Auto When you select Gray in Scan Type 100 dpi 200 dpi 300 dpi Auto When you select Black and White in Scan Type 200 dpi 300 dpi 200x100 Choose the scan resolution for your document See Software User s Guide The factory settings are shown in Bold with an as...

Page 197: ...e Glass Scan Size A4 Letter To scan an A4 sized document you must change the Glass Scan Size setting File Size Small Medium Large Choose the file size for color or gray scale scanning Set New Default Yes No Save your scan settings as the default settings Factory Reset Yes No Restore all the scan settings you changed back to the factory settings Level 1 Level 2 Options Descriptions See Page See Sof...

Page 198: ...Gray Black and White Choose the scan type for your document Resolution When you select Color in Scan Type 100 dpi 200 dpi 300 dpi 600 dpi Auto When you select Gray in Scan Type 100 dpi 200 dpi 300 dpi Auto When you select Black and White in Scan Type 200 dpi 300 dpi 200x100 Choose the scan resolution and file format for your document See Software User s Guide The factory settings are shown in Bold...

Page 199: ...you must change the Glass Scan Size setting File Name BRNXXXXXXXXXX Estimate Report Order sheet Contract sheet Check Receipt Manual Choose preset file names If you choose Manual you can name the file as you like File Size Small Medium Large Choose the file size for color or gray scale scanning Remove Background Color Off Low Medium High Change the amount of background color that is removed User Na...

Page 200: ...et the paper size when printing directly from the USB flash memory drive 62 Multiple Page 1in1 2in1 4in1 9in1 16in1 25in1 1 in 2x2 pages 1 in 3x3 pages 1 in 4x4 pages 1 in 5x5 pages Set the page layout when printing multiple pages directly from the USB Flash memory drive 62 Orientation Portrait Landscape Set the page orientation when printing directly from the USB Flash memory drive 62 2 sided Off...

Page 201: ...long with the text 62 Index Print Print a thumbnail page 62 Default Settings Paper Type Thin Plain Paper Thick Thicker Recycled Paper Glossy Set the default media type when printing directly from the USB flash memory drive 64 Paper Size A4 Letter Legal EXE A5 A5 L A6 B5 Folio Set the default paper size when printing directly from the USB flash memory drive 64 Multiple Page 1in1 2in1 4in1 9in1 16in...

Page 202: ...ty Normal Fine Set the default print quality option when printing directly from the USB Flash memory drive 64 PDF Option Document Document Markup Document Stamps Set the default USB direct print setting to print comments Markup or stamps in the PDF file along with the text 64 Index Print Simple Details Set the default index print option to simple format or details 64 Level 1 Level 2 Level 3 Level ...

Page 203: ...alibration to the factory settings Reset Yes No Auto Regist Yes No Adjust the print position of each color automatically See Software User s Guide The factory settings are shown in Bold with an asterisk Level 1 Level 2 Level 3 Options Descriptions See Page Setup Wizard Configure your internal print server See Setup with PC Configure the Wi Fi settings using a computer WPS AOSS Easily configure you...

Page 204: ...b PICASA WEB ALBUMS Connect the Brother machine to an Internet service See GOOGLE DRIVE FLICKR FACEBOOK EVERNOTE DROPBOX Visit the Brother Solutions Center to download the Web Connect Guide at http solutions brother com The factory settings are shown in Bold with an asterisk ...

Page 205: ...lution Standard Fine S Fine Photo Set the resolution for outgoing faxes 15 2 sided Fax MFC 9340CDW Off 2 sided Scan Long Edge 2 sided Scan Short Edge Choose the 2 sided fax scan mode 15 Contrast Auto Light Dark Change the lightness or darkness of faxes you send 15 Broadcasting Add Number Options Add Number Add from Address book Search in Address book Send the same fax message to more than one fax ...

Page 206: ...t 15 Scan to File PC Select Scan a black white or a color document into your computer 16 to OCR PC Select Convert your text document to an editable text file 16 to Image PC Select Scan a color picture into your graphics application 16 to USB 2 sided Scan MFC 9340CDW Scan type Resolution File Type Glass Scan Size File Name File Size Remove Background Color Scan documents into a USB Flash memory dri...

Page 207: ...er 16 to Network Profile Name Send scanned data to a CIFS server on your local network or on the Internet 16 to FTP Profile Name Send scanned data via FTP 16 Web PICASA WEB ALBUMS Visit the Brother Solutions Center to download the Web Connect Guide at http solutions brother com 18 GOOGLE DRIVE FLICKR FACEBOOK EVERNOTE DROPBOX Level 1 Level 2 Level 3 Level 4 Options Descriptions Page The factory se...

Page 208: ...ered an incorrect character and want to change it use the arrow buttons to move the cursor under the incorrect character Press and then enter the correct character You can also insert letters by moving the cursor and entering a character If the screen does not show d press repeatedly until you have erased the incorrect character Enter the correct characters NOTE The characters available may differ...

Page 209: ...DW Printer Type LED Print Method Electrophotographic LED Printer Memory Capacity 192 MB 256 MB LCD liquid crystal display 3 7 in 93 4 mm TFT Color Touchscreen LCD 1 and Touchpanel Power Source 110 120 V AC 50 60 Hz Power Consumption 2 Average Peak Approx 1188 W Printing Approx 365 W at 77 F 25 C Approx 380 W at 77 F 25 C Copying Approx 380 W at 77 F 25 C Ready Approx 70 W at 77 F 25 C Sleep Approx...

Page 210: ... White LWAd 6 41 B A LWAd 6 42 B A Ready LWAd 4 38 B A LWAd 4 44 B A Temperature Operating 50 F to 90 5 F 10 to 32 5 C Storage 32 F to 104 F 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation ADF automatic document feeder Up to 35 pages For best results we recommend Temperature 68 F to 86 F 20 to 30 C Humidity 50 to 70 Paper 20 lb 80 g m2 ...

Page 211: ...Size 1 sided ADF Width 5 8 to 8 5 in 147 3 to 215 9 mm ADF Length 5 8 to 14 0 in 147 3 to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Length Max 11 8 in 300 0 mm Document Size 2 sided ADF Width 5 8 to 8 5 in 147 3 to 215 9 mm ADF Length 5 8 to 14 0 in 147 3 to 355 6 mm ...

Page 212: ...ed Slot Paper Type Plain Paper Thin Paper Thick Paper Thicker Paper Recycled Paper Bond Paper Label Envelope Env Thin Env Thick Glossy Paper Paper Size Width 3 0 to 8 5 in 76 2 to 215 9 mm Length 4 57 to 14 in 116 to 355 6 mm Paper Weight 16 to 43 lb 60 to 163 g m2 Maximum Paper Capacity One sheet at a time Paper Output 1 Face Down Output Tray Up to 100 sheets of 20 lb 80 g m2 Plain Paper face dow...

Page 213: ...ck 2 sided Print Receiving Yes Automatic 2 sided Sending Yes from ADF Scanning Width Max 8 19 in 208 mm Printing Width Max 8 19 in 208 mm Gray Scale 8 bit 256 levels Resolution Horizontal 203 dot in 8 dot mm Vertical Standard 98 line in 3 85 line mm Fine 196 line in 7 7 line mm Photo 196 line in 7 7 line mm Superfine 392 line in 15 4 line mm Address Book 200 names Groups Up to 20 Broadcasting 250 ...

Page 214: ... Max 8 27 in 210 mm Automatic 2 sided Copy Yes from ADF Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 600 600 dpi First Copy Out Time 1 Black White Less than 19 seconds at 73 4 F 23 C 115 V Color Less than 22 seconds at 73 4 F 23 C 115 V ...

Page 215: ... Yes Yes TWAIN Compliant Yes Windows XP Windows Vista Windows 7 Windows 8 Mac OS X v10 6 8 10 7 x 10 8 x 1 WIA Compliant Yes Windows XP Windows Vista Windows 7 Windows 8 ICA Compliant Yes Mac OS X v10 6 8 10 7 x 10 8 x Color Depth Color 48 bit color processing Input 24 bit color processing Output Gray Scale 16 bit color processing Input 8 bit color processing Output Resolution Up to 19200 19200 dp...

Page 216: ...dpi 2400 dpi quality Print Speed 2 sided Black White Up to 7 sides minute Up to 3 5 sheets minute Letter size 1 Color Up to 7 sides minute Up to 3 5 sheets minute Letter size 1 Print Speed Black White Up to 19 pages minute Letter size 1 Up to 23 pages minute Letter size 1 Color Up to 19 pages minute Letter size 1 Up to 23 pages minute Letter size 1 First Print Time 2 Black White Less than 16 secon...

Page 217: ...ed network specifications see Network on page 204 and Network User s Guide Model MFC 9130CW MFC 9330CDW MFC 9340CDW USB Hi Speed USB 2 0 1 2 We recommend using a USB 2 0 cable Type A B that is no more than 6 feet 2 0 meters long Ethernet 3 10BASE T 100BASE TX Use a straight through Category 5 or greater twisted pair cable Wireless LAN 3 IEEE 802 11b g n Infrastructure mode Ad hoc mode IEEE 802 11g...

Page 218: ...gement software Protocols IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS name resolution DNS Resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 POP3 SMTP Client IPP IPPS FTP Client and Server CIFS Client TELNET Server SNMPv1 v2c v3 HTTP HTTPS server TFTP client and server ICMP Web Services Print Scan SNTP Client IPv6 NDP RA DNS resolver mDNS LLMNR responder LPR LPD Custom Raw Port...

Page 219: ...le a JPEG2000 image file or a transparency file is not supported Model MFC 9130CW MFC 9330CDW MFC 9340CDW Compatibility PDF version 1 7 1 JPEG Exif JPEG PRN created by Brother printer driver TIFF scanned by all Brother MFC or DCP models XPS version 1 0 Interface USB direct interface ...

Page 220: ...nterface Processor Hard Disk Space to install USB 2 10 100Base TX Ethernet Wireless 802 11b g n For Drivers For Applications Windows Operating System Windows XP Home 1 4 Windows XP Professional 1 4 Printing PC Fax 3 Scanning 32bit x86 or 64bit x64 processor 150 MB 310 MB Windows XP Professional x64 Edition 1 4 64bit x64 processor Windows Vista 1 4 32bit x86 or 64bit x64 processor 500 MB 500 MB Win...

Page 221: ...ges Letter or A4 page 1 Cyan Magenta Yellow Approx 1 000 pages Letter or A4 page 1 Standard Black Approx 2 500 pages Letter or A4 page 1 TN 221BK Cyan Magenta Yellow Approx 1 400 pages Letter or A4 page 1 TN 221C TN 221M TN 221Y High Yield Black Cyan Magenta Yellow Approx 2 200 pages Letter or A4 page 1 TN 225C TN 225M TN 225Y Drum Unit Approx 15 000 pages Letter or A4 page 1 page job 2 DR 221CL 3...

Page 222: ...s Notice Disclaimer iv C Cancel 9 Cleaning corona wires 82 Connecting external TAD answering machine 51 external telephone 53 Consumable items 71 72 73 Control panel overview 8 ControlCenter2 for Macintosh See Software User s Guide ControlCenter4 for Windows See Software User s Guide Cordless telephone non Brother 54 Custom Ringing 48 D Data Ident A Call 48 Dialing a pause 57 Address Book 56 autom...

Page 223: ...g at extension telephones 54 easy receive 42 F T ring time double ring 41 fax receive code 54 ring delay 41 telephone answer code 54 Folio 27 29 G Gray scale 199 201 H HELP Settings Tables 146 touchscreen messages 145 Home 9 Hook 54 I Ident A Call 48 Ident A Ring 48 J Jacks EXT external telephone 53 TAD answering machine 51 L Labels 22 28 29 32 M Machine information firmware version 143 how to res...

Page 224: ...to PageManager application Print difficulties 123 125 document from your computer 65 drivers 202 quality 133 resolution 202 specifications 202 Printing See Software User s Guide Programming your machine 145 Q Quality printing 133 R Redial 56 Remote setup See Software User s Guide Replacing belt unit 91 drum units 85 toner cartridges 75 waste toner box 95 Reports Transmission Verification 37 Resolu...

Page 225: ...sages on touchscreen 102 if you are having difficulty copy quality 128 incoming calls 128 network 130 paper handling 124 print quality 133 printing 123 125 receiving faxes 126 scanning 129 sending faxes 127 software 129 telephone line 132 maintenance messages on touchscreen 102 paper jam 114 115 116 118 121 V Voice Mail 48 VoIP 132 W Warranties in the box Waste toner box replacing 95 Weights 195 W...

Page 226: ...rother International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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Brother MFC-9130CW, Basic User'S Manual

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