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Telephone Service for
New Zealand
FaxAbility
FaxAbility is a service offered by Telecom
that allows you to have an additional number
on one phone line, with its own distinctive ring
pattern. This way, when you get an incoming
call, you can identify the number being called
by its ring.
How Will the Fax Machine Treat All
Other Numbers?
FaxAbility mode ensures that the machine
will answer calls to the FaxAbility (secondary)
number. When a call comes in to your main
number, all the phones will ring. You can set
an external answering device (TAD) to
answer calls on the other number(s). (See the
chart in the following page.)
What is the Advantage of Using the
FaxAbility Function?
Using FaxAbility is the most efficient way to
receive both fax and telephone calls on the
same line. It is much easier for your callers
who dial manually. The fax machine will
answer with receiving tones so they will not
have to press an activation code. And the
people who call to talk on your main number
will not have to talk to your fax machine.
Basically, it gives you two independent
numbers without the higher cost of a second
line.
How Does FaxAbility Work?
Your telephone number will have the
standard ring pattern of long, long tone, while
the new number will have a ring pattern of
long, silence, long, etc. When FaxAbility is
On
, you will not hear the first ring of all
incoming calls on the fax machine. Extension
phones will ring as usual. If the fax machine
recognizes the ring pattern, all ringing will
stop and the fax machine will answer and
automatically receive the fax message.
Otherwise, you will hear the extension
phones and the fax machine continue to ring.
The fax machine always listens to the ring
pattern before it answers, so do not pick up
the phone during that time. You will quickly
learn to recognize the ring pattern for faxes,
so you will not be tempted to answer that
number. Either you or a telephone answering
device can answer the main number(s).
Note
After you have set the FaxAbility feature to
On
, the receive mode is set to
Manual
automatically. Unless you have a TAD or
Voice Mail set up on the FaxAbility number,
Manual mode means you must answer all the
call yourself. You can not change the receive
mode to the other mode while the FaxAbility
is set to on.
All extension phones ring,
fax machine is silent.
Fax machine
automatically
receives and prints
fax message
without ringing.
Fax machine
begins ringing
on third ring.
Registered
Duet (Fax)
Number
Main number
(Voice Number)
You answer the call
at an external phone
or an extension
phone.
Telephone Answering
Device (TAD)
answers the call.
Incoming Call
(either Voice or Fax)
Flowchart Sequence of Incoming call
