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Brother MFC 7460DN, Basic User'S Manual

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Brother MFC 7460DN Basic User'S Manual Download Page 131

Troubleshooting

121

B

How to reset the machine

B

a

Press 

Menu

, 

0

.

b

Press 

a

 or 

b

 to display 

Reset

.

Press 

OK

.

c

Press 

a

 or 

b

 to choose the reset function 

you want to use.
Press 

OK

.

d

Do one of the following:

To reset the settings, press 

1

 and go 

to step

e

.

To exit without making changes, 
press 

2

 and go to step

f

.

e

You will be asked to reboot the machine. 
Do one of the following:

To reboot the machine press 

1

. The 

machine will begin the reset.

To exit without rebooting the 
machine, press 

2

. Go to step

f

.

f

Press 

Stop/Exit

.

Note

You can also reset the Network settings 
(Network model only).

• For MFC-7360N / MFC-7362N / 

MFC-7460DN, press 

Menu

, 

5

, 

0

.

• For MFC-7860DW, press 

Menu

, 

6

, 

0

.

 

Summary of Contents for MFC 7460DN

Page 1: ...BASIC USER S GUIDE MFC 7360 MFC 7360N MFC 7362N MFC 7460DN MFC 7470D MFC 7860DW Not all models are available in all countries Version C ARL ASA NZ ...

Page 2: ... MFC 7860DW Circle your model number Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration 2010 Brother Industries Ltd ...

Page 3: ......

Page 4: ...dvanced User s Guide Learn more advanced operations Fax Copy security features printing reports and performing routine maintenance PDF file Documentation CD ROM In the Box Software User s Guide Follow these instructions for Printing Scanning Network Scanning Remote Setup PC Fax and using the Brother ControlCenter utility Network Glossary This Guide provides basic information about advanced network...

Page 5: ...9 2 Loading paper 10 Loading paper and print media 10 Loading paper in the standard paper tray 10 Loading paper in the manual feed slot 12 Unscannable and unprintable areas 17 Paper settings 18 Paper Type 18 Paper Size 18 Acceptable paper and other print media 18 Type and size of paper 19 Handling and using special paper 20 3 Loading documents 23 How to load documents 23 Using the automatic docume...

Page 6: ...o you have Voice Mail 32 Telephone Service for Australia 33 Distinctive Ring 33 Telephone Service for New Zealand 34 FaxAbility 34 Telephone Service for Some Countries 36 Distinctive Ringing For Singapore and Hong Kong 36 Connecting an external TAD 37 Connections 37 Recording an outgoing message OGM 38 Multi line connections PABX 38 External and extension telephones 39 Connecting an external or ex...

Page 7: ...copies 52 How to copy 52 Stop copying 52 Copy settings 52 9 How to print from a computer 53 Printing a document 53 10 How to scan to a computer 54 Scanning a document as PDF file using ControlCenter4 Windows 54 Changing the SCAN key settings 57 Before scanning 57 SCAN key settings 57 Scanning using the SCAN key 59 A Routine maintenance 60 Replacing the consumable items 60 Replacing the toner cartr...

Page 8: ... jammed in the Duplex Tray MFC 7460DN MFC 7470D MFC 7860DW 98 If you are having difficulty with your machine 100 Setting Dial Tone detection 109 Telephone line interference 109 Improving the print quality 110 Machine Information 120 Checking the Serial Number 120 Reset functions 120 How to reset the machine 121 C Menu and features 122 On screen programming 122 Menu table 122 How to access the menu...

Page 9: ...nding a fax Additional sending options Additional sending operations Polling overview 4 Receiving a fax Remote Fax Options Additional receiving operations Polling overview 5 Dialling and storing numbers Telephone line services Additional dialling operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy settings Duplex Copying 1 sided to 2 sided MFC 74...

Page 10: ...vii ...

Page 11: ...essages shown on the LCD of the machine WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product func...

Page 12: ...User s Guide Network Glossary 1 and Network User s Guide 1 that are on the Documentation CD ROM 1 Network models only Viewing Documentation 1 a Turn on your computer Insert the Documentation CD ROM into your CD ROM drive Note Windows users If the screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click index html b Macintosh users Double cl...

Page 13: ... Network models only ScanSoft PaperPort 12SE with OCR How to Guides Windows The complete ScanSoft PaperPort 12SE with OCR How to Guides can be viewed from the Help selection in the ScanSoft PaperPort 12SE application Presto PageManager User s Guide Macintosh Note Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh on page 5 for further instruction...

Page 14: ...com click Brother Home Page For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our Website for original genuine Brother Supplies http www brother com original click Supplies Information To access the Brother CreativeCenter http www brother com creativecenter for FREE photo projects and printable downloads click Brother CreativeCen...

Page 15: ... screen will appear To download and install Presto PageManager click Presto PageManager To register your machine from the Brother Product Register Page http www brother com registration click On Line Registration For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our website for original Brother Supplies http www brother com origi...

Page 16: ...Chapter 1 6 Control panel overview 1 MFC 7460DN and MFC 7860DW have the same keys MFC 7360 MFC 7360N and MFC 7362N have the same keys MFC 7470D 1 2 3 6 4 5 7 1 2 3 6 4 5 7 1 2 3 6 4 5 7 8 1 2 3 6 4 5 7 ...

Page 17: ...General information 7 1 3 6 4 5 7 8 9 10 3 6 4 5 7 8 9 10 1 2 3 6 4 5 7 8 3 6 4 5 7 8 9 10 ...

Page 18: ... Shift as you press Secure See Secure Function Lock 2 0 in Chapter 2 of the Advanced User s Guide Job Cancel Cancels a programmed print job and clears it from the machine s memory To cancel multiple print jobs hold down this key until the LCD shows Job Cancel All 5 LCD Displays messages to help you set up and use your machine MFC 7860DW In FAX mode and SCAN mode a four level indicator shows the cu...

Page 19: ...me through the menu a Press Menu 1 3 1 b Press a or b to choose Off Low Med or High Press OK c Press Stop Exit Beeper volume 1 When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a range of volume levels from High to Off a Press Menu 1 3 2 b Press a or b to choose Off Low Med or High Press OK c Press Stop Exit Speaker vo...

Page 20: ...n software does not support it you can set the paper size in the printer driver or by using the control panel buttons Loading paper in the standard paper tray 2 You can load up to 250 sheets Paper can be loaded up to the maximum paper mark b b b on the sliding paper with guide For recommended paper to use see Paper capacity of the paper trays on page 19 Printing on plain paper thin paper or recycl...

Page 21: ... button in the bottom of the paper tray and then pull out the back of the paper tray Legal or Folio size paper is not available in some regions c Fan the stack of paper well to avoid paper jams and misfeeds d Put paper in the tray and make sure The paper is below the maximum paper mark b b b 1 Overfilling the paper tray will cause paper jams The side to be printed on must be face down The paper gu...

Page 22: ...nd special print media one at a time into this slot Use the manual feed slot to print or copy on labels envelopes or thicker paper Note The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot Printing on plain paper thin paper or recycled paper from the manual feed slot 2 a Unfold the support flap 1 to prevent paper from sliding off the face down output t...

Page 23: ... slide the manual feed slot paper guides to the width of the paper that you are going to use d Using both hands put one sheet of paper in the manual feed slot until the front edge of the paper touches the paper feed roller When you feel the machine pull in the paper let go ...

Page 24: ...machine Use this paper feed and output method when you want to print on thick paper labels or envelopes Note Remove each printed sheet or envelope immediately to prevent a paper jam a Open the back cover back output tray Note For envelopes only Pull down the two green levers one on the left hand side and one on the right hand side as shown in the following illustration b Open the manual feed slot ...

Page 25: ... paper let go Note Put the paper into the manual feed slot with the side to be printed face up Make sure that the print media is straight and in the correct position on the manual feed slot If it is not the paper may not be fed properly resulting in a skewed printout or a paper jam Do not put more than one sheet of paper in the manual feed slot at any one time as it may cause a jam If you put any ...

Page 26: ...e a small printout from the output tray lift up the scanner cover by using both hands as shown in the illustration You can still use the machine while the scanner cover is up To close the scanner cover push it down with both hands ...

Page 27: ... unprintable areas may vary depending on the paper size or settings in the application you are using Usage Document Size Top 1 Bottom 1 Left 2 Right 2 Fax Send Letter 3 mm 4 mm A4 3 mm 3 mm Copy Letter 3 mm 4 mm a single copy or a 1 in 1 copy A4 3 mm 3 mm Scan Letter 3 mm 3 mm A4 3 mm 3 mm Print Letter 4 mm 6 35 mm A4 4 mm 6 35 mm 2 2 1 1 ...

Page 28: ...ur machine can fit the document or an incoming fax on the page a Press Menu 1 2 2 b For Oceania Press a or b to choose A4 Letter Executive A5 A5 L A6 B5 or B6 For Asia Press a or b to choose A4 Letter Legal Executive A5 A5 L A6 B5 B6 or Folio Press OK c Press Stop Exit Acceptable paper and other print media 2 Print quality may vary according to the type of paper you are using You can use the follo...

Page 29: ...t Manual Paper size Paper types No of sheets Paper Tray Tray 1 For Oceania A4 Letter Executive A5 A5 Long Edge A6 B5 B6 For Asia A4 Letter Legal 2 Executive A5 A5 Long Edge A6 B5 B6 and Folio 1 2 Plain paper Thin paper and Recycled paper up to 250 80 gsm Manual feed slot Manual Width 76 2 to 216 mm Length 116 to 406 4 mm Plain paper Thin paper Thick paper Bond paper Recycled paper Envelopes and La...

Page 30: ...Preprinted paper must use ink that can withstand the temperature of the machine s fusing process 392 degrees Fahrenheit 200 degrees centigrade If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid 2 IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use pa...

Page 31: ...T use envelopes that are damaged curled wrinkled or an unusual shape that are extremely shiny or textured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser machine that are pre printed on the inside that cannot be arranged neatly whe...

Page 32: ...sult in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit 200 degrees centigrade for a period of 0 1 seconds Do not feed a label sheet through the machine more than one time Types of labels to avoid 2 Do not use labels that are damaged curled wrinkled or an unusual shape IMPORTANT DO NOT f...

Page 33: ...e cardboard newspaper or fabric with the ADF Instead use the scanner glass To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding Note To scan documents that are not suitable for the ADF see Using the scanner glass Flatbed on page 24 It is easier to use the ADF if you are loading a multiple page document Make sure documents with correction fluid or writt...

Page 34: ...ur machine while using the ADF DO NOT pull on the document while it is feeding Using the scanner glass Flatbed 3 You can use the scanner glass to fax copy or scan pages of a book one page at a time Document Sizes Supported 3 IMPORTANT DO NOT leave thick documents on the scanner glass If you do this the ADF may jam How to load documents 3 Note To use the scanner glass the ADF must be empty 1 Length...

Page 35: ...t cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass c Close the document cover IMPORTANT If the document is a book or is thick do not slam or press on the cover ...

Page 36: ...de Broadcast Delayed Fax Batch TX Real Time TX Polled TX Overseas Mode Fax Resolution Contrast Coverpg Setup Coverpage Note d Enter the fax number using the dial pad a One touch key or Address Book and enter three digit number e Press Start Faxing from the ADF The machine starts scanning the document Faxing from the scanner glass If you press Start the machine starts scanning the first page Do one...

Page 37: ...transmission duration of transmission number of pages sent and whether or not the transmission was successful There are several settings available for the Transmission Verification Report On Prints a report after every fax you send On Image Prints a report after every fax you send A portion of the fax s first page appears on the report Off Prints a report if your fax is unsuccessful due to a trans...

Page 38: ...set the receive mode follow the instructions below a Press Menu 0 1 b Press a or b to choose the receive mode Press OK c Press Stop Exit The LCD will display the current receive mode Receiving a fax 5 Do you want to use the telephone features of your machine if available or an external telephone or external telephone answering device connected on the same line as the machine Yes Fax Only No No No ...

Page 39: ... only on page 30 Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring 1 feature 1 Fax Ability in New Zealand To receive a fax in Manual mode lift the handset of an external telephone or the machine MFC 7470D only or press Hook or Hook Hold When you hear fax tones short repeating beeps press Start and then press 2 to receive a fax You can also u...

Page 40: ...ne you and your caller will hear the normal telephone ring sound The number of rings is set by the Ring Delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T ring a fast double ring for the time you have set in the F T Ring Time setting If you hear the F T ring it means that you have a voice caller on the line Because the ...

Page 41: ... you are at the machine and answer a fax call first by lifting the external handset or the machine s handset MFC 7470D only press Start and then press 2 to receive If you answered at an extension telephone press l51 l91 for New Zealand See Operation from external or extension telephones on page 39 Note If this feature is set to On but your machine does not connect a fax call when you lift an exten...

Page 42: ...Waiting Caller ID RingMaster answering services alarm systems or other custom features on one telephone line may create problems with the operation of your machine Do you have Voice Mail 6 If you have Voice Mail on the telephone line that you will install your new Machine on there is a strong possibility that Voice Mail and the Machine will conflict with each other while receiving incoming calls H...

Page 43: ...tive Ring is set to on How does your telephone company s Distinctive Ring service work 6 Using Distinctive Ring service of your telephone company is the most efficient way to receive both fax and telephone calls on the same line When the voice call comes in all phones extension and external and the fax machine will ring to alert you to pick it up If a fax call comes in the fax machine will answer ...

Page 44: ...have an additional number on one telephone line with its own distinctive ring pattern This way when you get an incoming call you can identify the number being called by its ring How Will the Fax Machine Treat All Other Numbers 6 FaxAbility mode ensures that the machine will answer calls to the FaxAbility secondary number When a call comes in to your main number all the telephones will ring You can...

Page 45: ... call yourself You can not change the receive mode to the other mode while the FaxAbility is set to on How to Turn FaxAbility OFF or ON 6 The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom To change the setting repeat Steps 1 3 Step 2 is where you can choose either On or Off Call Waiting beeps caused by incoming calls on your main number can affect fax tr...

Page 46: ...turn it back on When you get a new fax number make sure you reset this function The machine will answer only calls to the Distinctive Ringing number Set the Distinctive Ring to On 6 After you have set the Distinctive Ring feature to ON the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring number Manual mode means you must answer all the ...

Page 47: ...achine cannot hear the CNG tones until the external TAD has picked up the call The sending machine will send CNG tones for only eight to ten seconds longer We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it Note If you have problems receiving faxes reduce the ring delay setting on your external TAD to one or two rings Connections 6...

Page 48: ... fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving faxes then you should re record the OGM to include it Multi line connections PABX 6 Most offices use a central telephone system Brother recommends that all our Fax MFC machines be connected to a discreet dedicated line Although a particular PABX may appear to work with a particular model of fa...

Page 49: ... the Remote Activation code l51 l91 for New Zealand the machine starts to receive the fax If you answer a call and no one is on the line 6 You should assume that you re receiving a manual fax Press l51 l91 for New Zealand and wait for the chirp or until the LCD shows Receiving and then hang up Note You can also use the Fax Detect feature to make your machine tactically take the call See Fax Detect...

Page 50: ...ion Code 6 If you answer a fax call on an external or extension telephone you can tell your machine to receive it by pressing the Remote Activation Code l51 l91 for New Zealand Wait for the chirping sounds then replace the handset See Fax Detect on page 31 Your caller will have to press start to send the fax If you answer a fax call at the external telephone not for MFC 7470D or the machine MFC 74...

Page 51: ...mote Deactivation Code press OK f Press Stop Exit Changing the Remote Codes 6 The preset Remote Activation Code is l51 l91 for New Zealand The preset Remote Deactivation Code is 51 91 for New Zealand If you are always disconnected when accessing your External TAD try changing the three digit remote codes for example and 555 a Make sure you are in Fax mode b Press Menu 2 1 4 c Press a or b to choos...

Page 52: ... call See Storing One Touch Dial numbers on page 45 To dial One Touch numbers 5 to 8 hold down Shift as you press the One Touch key Speed Dialling 7 Press Address Book and enter the three digit Speed Dial number See Storing Speed Dial numbers on page 47 Note If the LCD shows Register Now when you enter a One Touch or a Speed Dial number it means that a number is not stored there Dialling and stori...

Page 53: ... are sending a fax manually and the line is busy press Redial Pause and try it again You can call the last number dialled by pressing Redial Pause Redial Pause only works if you dialled from the control panel Storing numbers 7 You can set up your machine to do the following types of easy dialling One Touch Speed Dial and Groups for Broadcasting faxes You can also specify the default resolution for...

Page 54: ...tep 4 Enter Name Step 5 Select Resolution Step 6 Select File Type One Touch or Speed Dial Fax Tel Fax Number or Tel Number Name Press OK Std Fine S Fine Photo IFAX E mail Address Std Fine Photo Email Color PDF 100dpi 200dpi 300dpi 600dpi PDF SPDF Email Color JPG 100dpi 200dpi 300dpi 600dpi Email Color XPS 100dpi 200dpi 300dpi 600dpi Email Gray PDF 100dpi 200dpi 300dpi PDF SPDF Email Gray JPG 100dp...

Page 55: ...ithout a name d For MFC 7460DN MFC 7470D MFC 7860DW If you want to save a fax resolution along with the number choose one of the following To store the fax resolution press a or b to select Std Fine S Fine or Photo Press OK Press OK if you do not want to change the default resolution If you downloaded I FAX and E mail options For MFC 7460DN and MFC 7860DW a Press the One Touch key where you want t...

Page 56: ...r details about the file format see the Software User s Guide f Press a or b to select Std Fine S Fine or Photo Press OK and go to step l g Press a or b to select Std Fine or Photo Press OK and go to step l h Press a or b to select 100dpi 200dpi 300dpi or 600dpi Press OK If you chose Email Color PDF go to step k If you chose Email Color JPG or Email Color XPS go to step l i Press a or b to select ...

Page 57: ...select Std Fine S Fine or Photo Press OK Press OK if you do not want to change the default resolution If you downloaded IFAX and E mail options For MFC 7460DN and MFC 7860DW a Press Address Book and enter a three digit Speed Dial location number 001 200 If a number is not stored there the LCD shows Register Now Press 1 to choose Yes b Press a or b to select one of the following Fax Tel IFAX Email ...

Page 58: ...ss OK and go to step l g Press a or b to select Std Fine or Photo Press OK and go to step l h Press a or b to select 100dpi 200dpi 300dpi or 600dpi Press OK If you chose Email Color PDF go to step k If you chose Email Color JPG or Email Color XPS go to step l i Press a or b to select 100dpi 200dpi or 300dpi Press OK If you chose Email Gray PDF go to step k If you chose Email Gray JPG or Email Gray...

Page 59: ...hange 2 Clear c Edit the number and name by the following the instruction When you are finished editing press OK To edit the stored name or number press d or c to position the cursor under the character you want to change and press Clear Then enter the correct character d For MFC 7460DN MFC 7470D MFC 7860DW If you want to save a fax resolution along with the number do one of the following To store...

Page 60: ...al numbers 7 If you try to delete an existing One Touch or Speed Dial number the LCD will show the name or number already stored there If the existing One Touch or Speed Dial number you are trying to change has a scheduled job or has been set to a fax forwarding number the LCD will ask you if you want to change the name or number a Do one of the following To delete a stored One Touch number press ...

Page 61: ...or telephone banking follow the instructions below If you have Touch Tone service you will not need this feature to send tone signals a Press Hook or Hook Hold or pick up the handset MFC 7470D only b Press on the machine s control panel Any digits dialled after this will send tone signals When you hang up the machine will return to the Pulse dialling service ...

Page 62: ... document Place the document face up in the ADF See Using the automatic document feeder ADF on page 23 Load your document face down on the scanner glass See Using the scanner glass Flatbed on page 24 c Press Start Stop copying 8 To stop copying press Stop Exit Copy settings 8 Press the temporary COPY keys You can use Options Enlarge Reduce or Duplex 1 For details about changing the copy settings s...

Page 63: ...int settings a Install the Brother printer driver on the Installation CD ROM See the Quick Setup Guide b From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties d Choose the settings you want in the Properties dialog box Paper Size Orientation Copies Media Type Resolution Print Settings Multiple Page Duplex Booklet Paper Source ...

Page 64: ...ControlCenter4 eliminates the need to manually launch specific applications You can use ControlCenter4 on your computer a Load your document See How to load documents on page 23 b Open ControlCenter4 by clicking start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open c Choose Home Mode or Advanced Mode before you use ControlCent...

Page 65: ... appears You can change the default settings 1 Choose PDF pdf from the File Type pull down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the pull down list ...

Page 66: ...Chapter 10 56 g Click File The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 67: ... with a TCP IP address if network scanning does not work See Configuring Network Scanning in the Software User s Guide SCAN key settings 10 You can change your machine s SCAN key settings using ControlCenter4 a Open ControlCenter4 by clicking start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open b Make sure the machine you wan...

Page 68: ...t 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the pull down list f Click OK 1 2 4 5 3 ...

Page 69: ...sers Press a or b to choose the destination computer you want to send to Press OK If the LCD prompts you to enter a PIN number enter the 4 digit PIN number for the destination computer using the dial pad on the control panel Press OK f Press Start The machine starts the scanning process Note Choose the scan mode you want Scan to FTP 1 E mail Scan to PC Image Scan to PC OCR Scan to PC File Scan to ...

Page 70: ...l inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced The projected life of the toner cartridges is based on ISO IEC 19752 Frequency of replacement will vary depending on the complexity of printed pages percentage of coverage and type of media used Availability of toner cartridges differs from one country t...

Page 71: ...r Brother dealer We recommend that you clean the machine when you replace the toner cartridge See Cleaning the machine on page 70 If you change the print density setting for lighter or darker printing the amount of toner used will change Wait to unpack the toner cartridge until immediately before you put it into the machine Toner Low A Toner Low If the LCD shows Toner Low buy a new toner cartridge...

Page 72: ...tes to cool down CAUTION HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may get burned c Take out the drum unit and toner cartridge assembly ...

Page 73: ...re or electrical shock See To use the product safely in the Safety and Legal booklet for how to clean the machine Be careful not to inhale toner IMPORTANT We recommend that you place the drum unit and or the toner cartridge on a clean flat level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefull...

Page 74: ...cification and will work to a level of optimum performance when used with genuine Brother Original toner cartridges Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used Brother does not therefore recommend the use of cartridges other than genuine Brother Original cartridges with this machine or the refilling of empty cartridges with toner ...

Page 75: ...orona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Note Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe i Put the drum unit and toner cartridge assembly back into the machine Close the front cover Note After replacing the toner cartridge DO NOT turn off the machine s power swit...

Page 76: ...time After replacement reset the drum counter by following the instructions included with the new drum unit Drum Stop A Drum Stop We cannot guarantee the print quality Please replace the drum unit with a new one We recommend a genuine Brother Original drum unit be installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit Replacing...

Page 77: ... cartridge into a fire It could explode resulting in injuries DO NOT use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the outside or inside of the machine Doing this may cause a fire or electrical shock See To use the product safely in the Safety and Legal booklet for how to clean the machine Be careful not to inhale toner ...

Page 78: ...problems DO NOT touch the shaded parts shown in the illustrations Note Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit Discard used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office Be sure to reseal the consumable items tightly so that the material...

Page 79: ...y gently sliding the green tab from left to right and right to left several times Note Be sure to return the green tab to the home position a 1 If you do not printed pages may have a vertical stripe h Put the new drum unit and toner cartridge assembly in the machine Resetting the drum counter A When you replace the drum unit with a new one you need to reset the drum counter by completing the follo...

Page 80: ...y cause a fire or electrical shock See To use the product safely in the Safety and Legal booklet for how to clean the machine Be careful not to inhale toner IMPORTANT Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine Cleaning the outside of the machine A a Turn off the machine Unplug the telephone line cord first disconnect all ...

Page 81: ...al socket first connect all cables and then plug in the telephone line cord Turn on the machine Cleaning the scanner glass A a Turn off the machine Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the electrical socket Note For MFC 7360 MFC 7360N MFC 7362N MFC 7460DN To prevent you from losing any important messages see Transferring your faxes or Fax J...

Page 82: ...peat the cleaning process three or four times To test make a copy after each cleaning d Plug the machine s power cord back into the electrical socket first connect all cables and then plug in the telephone line cord Turn on the machine Cleaning the corona wire A If you have print quality problems clean the corona wire as follows a Open the front cover and leave the machine turned on for 10 minutes...

Page 83: ... toner scatters on your hands or clothes wipe or wash it off with cold water at once To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration c Clean the corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times Note Be sure to return the tab to the home position a 1 If you do not p...

Page 84: ...r face up output tray d Open the manual feed slot cover e Press Clear and Menu at the same time The Drum Cleaning message will appear on the LCD f Using both hands slide the manual feed paper guides to the width of the paper that you are going to use g Using both hands put one piece of A4 or Letter size paper in the manual feed slot until the top edge of the paper touches the paper feed roller Whe...

Page 85: ... in a skewed printout or a paper jam DO NOT close the back cover face up output tray during the Drum Cleaning process The machine will stop the Drum Cleaning process and eject the paper It may cause a jam If the machine receives a print job before you put the sheet of paper in the manual feed slot the machine will finish the Drum Cleaning process first and then print the print job h When the machi...

Page 86: ...toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration c Push down the green lock lever and take the toner cartridge out of the drum unit IMPORTANT To avoid print quality problems DO NOT touch the shaded parts shown in the...

Page 87: ...and find the exact position of the poor print e Turn the drum unit gear by hand while looking at the surface of the OPC drum 1 f When you have found the mark on the drum that matches the print sample wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off IMPORTANT DO NOT clean the surface of the photosensitive drum with a sharp object 1 ...

Page 88: ...ge back into the drum unit until it locks into place If you put the cartridge in properly the green lock lever will lift automatically h Put the drum unit and toner cartridge assembly back in the machine i Close the front cover ...

Page 89: ...from the electrical socket Note For MFC 7360 MFC 7360N MFC 7362N MFC 7460DN To prevent you from losing any important messages see Transferring your faxes or Fax Journal report on page 87 b Pull the paper tray completely out of the machine c Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad 1 of the paper tray with it to remove dust 1 ...

Page 90: ...80 d Wipe the two pick up rollers 1 inside of the machine to remove dust e Put the paper tray back in the machine f Plug the machine s power cord back into the electrical socket Turn on the machine 1 ...

Page 91: ...continues call the telephone company and ask them to check your telephone line Connection Fail You tried to poll a fax machine that is not in Polled Waiting mode Check the other fax machine s polling setup Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot The machine will pause its current print job and go into cooling down mode During the cooling down mo...

Page 92: ...eeds to be cleaned Clean the corona wire on the drum unit See Cleaning the corona wire on page 72 Drum Stop It is time to replace the drum unit Replace the drum unit See Replacing the drum unit on page 66 DR Mode in Use except New Zealand The machine is set to Distinctive Ring mode You can not change the Receive Mode from Manual to another mode Set Distinctive Ring to Off For Australia see Telepho...

Page 93: ...the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes and then reconnect it For MFC 7470D MFC 7860DW Disconnect the machine from the power for several minutes then reconnect it If the problem continues call your Brother dealer Jam Duplex The paper is jammed in the duplex tray at the back of the machine See Paper is jammed in the Dupl...

Page 94: ...to all IDs by Secure Function Lock 2 0 Contact your administrator to check your Secure Function Lock Settings Out of Memory The machine s memory is full Fax sending or copy operation in progress Do one of the following Press Start to send or copy the scanned pages Press Stop Exit and wait until the other operations in progress finish and then try again Clear the faxes from the memory Print the fax...

Page 95: ...Stop replace the toner cartridge with a new and unused original Brother toner cartridge This will reset the Replace Toner mode See Replacing the toner cartridge on page 61 If you have set the Toner setting to Continue the machine will continue to print data until the LCD shows Toner Ended For how to operate the machine in Continue mode see Toner Settings in Chapter 1 of the Advanced User s Guide S...

Page 96: ...set the Paper Size Menu 1 2 2 See Paper Size on page 18 Toner Ended It is time to replace the toner cartridge Replace the toner cartridge with a new one See Replacing the toner cartridge on page 61 Toner Low The toner is low Buy a new toner cartridge before you get a Replace Toner message Error Message Cause Action ...

Page 97: ... Do one of the following If the LCD shows No Data there are no faxes left in the machine s memory Press Stop Exit Enter the fax number to which faxes will be forwarded Press Start Transferring faxes to your PC B You can transfer the faxes from your machine s memory to your PC a Make sure that you have installed MFL Pro Suite on your PC and then turn on PC Fax Receiving on the PC For details about ...

Page 98: ...d b Open the ADF cover c Pull the jammed document out to the left d Close the ADF cover e Press Stop Exit Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the right d Close the document cover e Press Stop Exit ...

Page 99: ...sert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through c Close the document cover d Press Stop Exit Document is jammed at the output tray B a Take out any paper from the ADF that is not jammed b Pull the jammed document out to the right c Press Stop Exit ...

Page 100: ...llow the instructions for Paper is jammed inside the machine on page 93 Note Pulling out the jammed paper downwards allows you to remove the paper more easily c Make sure the paper is below the maximum paper mark b b b 1 of the paper tray While pressing the green paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots See Loading pap...

Page 101: ...the machine turned on for 10 minutes to cool down CAUTION HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may get burned b Slowly take out the drum unit and toner cartridge assembly ...

Page 102: ...posable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration c Open the back cover face up output tray d Pull down the tabs at the left and right hand sides to open the fuser cover 1 1 ...

Page 103: ...e up output tray g Put the drum unit and toner cartridge assembly back into the machine h Close the front cover If the machine does not start printing automatically press Start Paper is jammed inside the machine B If the LCD shows Jam Inside follow these steps a Open the front cover Leave the machine turned on for 10 minutes to cool down ...

Page 104: ...k cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may get burned b Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out inside of the machine ...

Page 105: ...electricity DO NOT touch the electrodes shown in the illustration c Push down the green lock lever and take the toner cartridge out of the drum unit Clear the jammed paper if there is any inside the drum unit IMPORTANT Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To avoid print quality problems DO NOT touch the shad...

Page 106: ...one of the following If you were able to remove the drum unit and toner cartridge assembly and the jammed paper then go to step j If you cannot remove the drum unit and toner cartridge assembly easily do not use extra force Instead lift the scanner cover Use both hands to carefully pull the jammed paper up and out of the output tray opening f Close the scanner cover ...

Page 107: ... jammed paper out of the paper tray opening i Put the paper tray back in the machine j Put the drum unit and toner cartridge assembly back in the machine k Close the front cover of the machine If the machine does not start printing automatically press Start Note If you turn off the machine while the LCD shows Jam Inside the machine will print incomplete data from your computer ...

Page 108: ...ON HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may get burned b Pull the duplex tray completely out of the machine c Pull the jammed paper out of the machine or the duplex tray ...

Page 109: ...Troubleshooting 99 B d Make sure that no paper remains under the machine e Put the duplex tray back in the machine ...

Page 110: ...he corona wire on page 72 The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call your dealer for service Received faxes appear as split or blank pages If the received faxes are divided and printed on two pages or if you get an extra blank page your paper size setting may ...

Page 111: ...it to automatically answer all incoming faxes you should select the Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a fast double ring to alert you to answer voice calls If you do not want your Brother machine to automatically answer any incoming faxes you should select the Manual mode In Manual mode you must answer every incoming call and activate th...

Page 112: ...Difficulties Suggestions Poor sending quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy quality is not good clean the scanner See Cleaning the scanner glass on page 71 Transmission Verification Report says RESULT ERROR There is probably temporary noise or static on the line Try sending the fax again If you are sending a PC Fax ...

Page 113: ...or disrupt the faxes Brother s ECM feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information on a single shared line with custom features If avoiding a slight interruption is crucial to your business a separate line with no custom features is recommended Menu access difficulties Difficulties S...

Page 114: ...rator to check your Secure Function Lock settings The machine prints unexpectedly or it prints garbage Press Job Cancel to cancel print jobs Check the settings in your application to make sure it is set up to work with your machine Pull out the paper tray and wait until the machine stops printing Then turn off the machine s power switch and disconnect from the power for several minutes For MFC 736...

Page 115: ...in 1 or 4 in 1 printing Check that the paper size setting in the application and in the printer driver are the same The machine does not print from Adobe Illustrator Try to reduce the print resolution See Basic tab in the Software User s Guide Paper handling difficulties Difficulties Suggestions The machine does not feed paper The LCD shows No Paper or a Paper Jam message If there is no paper load...

Page 116: ...r print media on page 18 and Basic tab in the Software User s Guide Printouts are too light If this problem occurs when making copies or printing received faxes set Toner Save mode to Off in the machine menu settings See Toner Save in Chapter 1 of the Advanced User s Guide Set Toner Save mode to Off in the Advanced tab in the printer driver See Advanced tab in the Software User s Guide Network dif...

Page 117: ...ecurity Firewall Software to allow PC FAX Rx To add port 54926 for Network PC FAX Rx enter the information below In Name Enter any description for example Brother PC FAX Rx In Port number Enter 54926 In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer For more details you can read FAQs an...

Page 118: ...r a power surge may have triggered the machine s internal safety mechanisms Turn the machine off and unplug the power cord Wait for ten minutes then plug in the power cord and turn the machine on If the problem is not solved turn off the machine Plug the power cord into a different known working outlet and turn on the machine ...

Page 119: ...culty sending or receiving a fax due to possible interference on the telephone line we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations a Press Menu 2 0 1 b Press a or b to choose Basic for VoIP Normal or High MFC 7470D MFC 7860DW Basic for VoIP cuts the modem speed to 9600 bps and turns the error correction mode ECM off For a standard telep...

Page 120: ...f poor print quality Recommendation Faint Take out the drum unit and toner cartridge assembly Hold the assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge Check if the Toner Settings of Replace Toner is Continue Continue mode by pressing Menu 1 8 See Toner settings in Chapter 1 of the Advanced User s Guide Check the mac...

Page 121: ...w drum unit See Replacing the drum unit on page 66 The fuser unit may be contaminated Call your Brother dealer Toner specks Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See Acceptable paper and other print media on page 18 Clean the corona wire and the drum unit See Cleaning the corona wire on page 72 and Cleaning the drum unit on page 74 Th...

Page 122: ...the Software User s Guide The problem may disappear by itself Print multiple pages to clear this problem especially if the machine has not been used for a long time The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 66 Lines across the page Clean the corona wire of the drum unit See Cleaning the corona wire on page 72 The drum unit may be damaged Put in a new d...

Page 123: ...rom the sheets may sometimes stick to the OPC drum surface Clean the drum unit See Cleaning the drum unit on page 74 Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 18 Do not use paper that has clips or staples because they will scratch the surface of the drum If the unpacked drum unit is in direct sunlight or room light the unit may be...

Page 124: ... stuck inside the machine blocking the scanner Page skewed Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack Set the paper guides correctly See Loading paper on page 10 If you are using the manual feed slot see Loading paper in the manual feed slot on page 12 The paper tray may be too full S...

Page 125: ...output tray for the machine to eject printed pages onto the face up output tray Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper See Other Print Options for Windows or Print Settings For Macintosh in the Software User s Guide Wrinkles or creases Make sure that the paper is loaded properly See Loading paper on page 10 Check the paper type and quality See...

Page 126: ...n envelope levers inside the back cover are pulled down when you print the envelope Note When you have finished printing open the back cover and reset the two green levers back to their original position Examples of poor print quality Recommendation ...

Page 127: ...nt Settings For Macintosh in the Software User s Guide If this selection does not provide enough improvement select Thicker Paper in Media Type settings Examples of poor print quality Recommendation ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEF...

Page 128: ...ettings For Macintosh in the Software User s Guide Turn the paper over in the paper tray and print again Excluding letterhead paper If the problems remains switch the Anti Curl Levers as follows a Open the back cover b Lift the lever 1 and slide the two grey levers 2 in the direction of the arrow Examples of poor print quality Recommendation 1 2 2 1 2 ...

Page 129: ...Troubleshooting 119 B Curled Lift up the output tray support flap Examples of poor print quality Recommendation ...

Page 130: ...e password and IP address information 2 Address Fax Address Fax resets the following settings Address Book One Touch Dial Speed Dial Setup Groups Programmed fax jobs in the memory Polled TX Delayed Fax Station ID name and number Coverpage Msg comments Remote Fax Options Remote Access Code Fax Storage Fax Forwarding and PC Fax Report settings Transmission Verification Report Tel Index List Fax Jour...

Page 131: ...ss 1 and go to step e To exit without making changes press 2 and go to step f e You will be asked to reboot the machine Do one of the following To reboot the machine press 1 The machine will begin the reset To exit without rebooting the machine press 2 Go to step f f Press Stop Exit Note You can also reset the Network settings Network model only For MFC 7360N MFC 7362N MFC 7460DN press Menu 5 0 Fo...

Page 132: ...ax menu Press 3 for Copy menu MFC 7860DW Press 4 for Printer menu Press 5 for Print Reports menu Press 6 for Network menu Press 7 for Machine Info menu MFC 7470D Press 4 for Printer menu Press 5 for Print Reports menu Press 6 for Machine Info menu MFC 7360N MFC 7362N and MFC 7460DN Press 4 for Print Reports menu Press 5 for Network menu Press 6 for Machine Info menu MFC 7360 Press 4 for Print Repo...

Page 133: ...e and the time the machine will change from individual user to Public user mode when using Secure Function Lock See 1 2 Paper 1 Paper Type Thin Plain Thick Thicker Recycled Paper Label Sets the type of paper in the paper tray 18 2 Paper Size A4 Letter Letter for Philippines Legal for Asia Executive A5 A5 L A6 B5 B6 Folio for Asia Sets the size of the paper in the paper tray 18 1 See Advanced User ...

Page 134: ...ast of the LCD 6 Security 1 TX Lock MFC 7360 MFC 7360N MFC 7362N MFC 7460DN Prohibits most operations except receiving faxes 1 Mem Security MFC 7470D Stops unauthorized users from most operations except receiving faxes into the memory 1 Function Lock MFC 7860DW Can restrict selected machine operation for up to 25 individual users and all other non authorized Public users 2 Setting Lock Stops unaut...

Page 135: ...eplace Toner Continue Stop The machine will stop printing until you replace the toner cartridge See 1 Level 1 Level 2 Level 3 Options Descriptions Page 2 Fax 1 Setup Receive In Fax mode only 1 Ring Delay 02 10 02 Example for Australia Sets the number of rings before the machine answers in Fax Only or Fax Tel mode 30 2 F T Ring Time 20 Secs 30 Secs 40 Secs 70 Secs For New Zealand 20 Secs 30 Secs 40...

Page 136: ... of paper 6 Print Density MFC 7470D MFC 7860DW 7 Print Density MFC 7360 MFC 7360N MFC 7362N MFC 7460DN nnnno nnnon nnonn nonnn onnnn Makes printouts darker or lighter 7 Polling RX MFC 7470D MFC 7860DW 8 Polling RX MFC 7360 MFC 7360N MFC 7362N MFC 7460DN Standard Secure Timer Sets up your machine to poll another fax machine 8 Fax Rx Stamp MFC 7470D MFC 7860DW 9 Fax Rx Stamp MFC 7360 MFC 7360N MFC 7...

Page 137: ...ame time of day into one transmission 5 Real Time TX Next Fax On Next Fax Off On Off Sends a fax without using the memory 6 Polled TX Standard Secure Sets up your machine with a document to be retrieved by another fax machine 7 Coverpg Setup Next Fax On Next Fax Off On Off Print Sample Automatically sends a cover page you have programmed 8 Coverpage Note Sets up your own comments for the fax cover...

Page 138: ...4 Hours Every 2 Days Every 7 Days Sets the interval for automatic printing of the Fax Journal See 1 5 Remote Fax Opt 1 Forward Store Off Fax Forward Fax Storage PC Fax Receive Sets the machine to forward fax messages to store incoming faxes in the memory so you can retrieve them while you are away from your machine or to send faxes to your PC Backup Print If you choose Fax Forward or PC Fax Receiv...

Page 139: ...zation for transmission difficulties VoIP service providers offer fax support using various standards If you regularly experience fax transmission errors choose Basic for VoIP 109 2 Distinctive Not available in New Zealand On Off Use with telephone company distinctive ringing service allows you to have a voice number and fax number on the one telephone line 33 36 2 Faxability For New Zealand only ...

Page 140: ...ns Page 4 Printer MFC 7470D MFC 7860DW 1 Emulation Auto HP LaserJet BR Script 3 Chooses the emulation mode See 1 2 Print Options 1 Internal Font 1 HP LaserJet 2 BR Script 3 Prints a list of the machine s internal fonts 2 Configuration Prints a list of the machine s printer settings 3 Test Print Prints a test page 3 Duplex Off On Long Edge On Short Edge Enables or disables duplex printing You can a...

Page 141: ... in numerical or alphabetical order 2 Alphabetic 4 Fax Journal Lists information about your last 200 incoming and outgoing faxes TX means Transmit RX means Receive 5 User Settings Lists your settings 6 Network Config MFC 7360N MFC 7362N MFC 7460DN MFC 7860DW Lists your Network settings 6 Order Form MFC 7360 MFC 7470D 7 Order Form MFC 7360N MFC 7362N MFC 7460DN MFC 7860DW You can print an accessori...

Page 142: ...tatic Chooses the WINS configuration mode 7 WINS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 Specifies the IP address of the primary or secondary WINS server 8 DNS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 Specifies the IP address of the primary or secondary DNS server 9 APIPA On Off Automatically allocates...

Page 143: ... dpi B W 200 dpi B W 200x100 dpi Chooses the file format to send the scanned data via FTP 0 Network Reset 1 Reset 2 Exit Restore all network settings to factory default Level 1 Level 2 Level 3 Level 4 Options Descriptions 6 Network MFC 7860DW 1 Wired LAN 1 TCP IP 1 Boot Method Auto Static RARP BOOTP DHCP Chooses the Boot method that best suits your needs 2 IP Address 000 255 000 255 000 255 000 25...

Page 144: ...ss of the primary or secondary WINS server 8 DNS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 Specifies the IP address of the primary or secondary DNS server 9 APIPA On Off Automatically allocates the IP address from the link local address range 0 IPv6 On Off Enable or Disable the IPv6 protocol If you want to use the IPv6 protocol visit http solutions br...

Page 145: ...le the Wired LAN manually 2 WLAN 1 TCP IP 1 Boot Method Auto Static RARP BOOTP DHCP Chooses the BOOT method that best suits your needs 2 IP Address 000 255 000 255 000 255 000 255 Enter the IP address 3 Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask 4 Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address 5 Node Name BRWXXXXXXXXXXXX Enter the Node name 6 WINS Config A...

Page 146: ... Off Automatically allocates the IP address from the link local address range 0 IPv6 On Off Enable or Disable the IPv6 protocol If you want to use the IPv6 protocol visit http solutions brother com for more information 2 Setup Wizard You can configure your print server 3 WPS AOSS You can easily configure your wireless network settings using the one button push method 4 WPS w PIN Code You can easil...

Page 147: ... Mode 6 MAC Address Shows the MAC address of the machine 7 Set to Default 1 Reset 2 Exit Restore the wireless network settings to factory default 8 WLAN Enable On Off Enable or disable the wireless LAN manually 3 Scan To FTP Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 dpi Chooses the file format to send the scanned data via...

Page 148: ...ed User s Guide The factory settings are shown in Bold with an asterisk Level 1 Level 2 Level 3 Options Descriptions Page 0 Initial Setup 1 Receive Mode Fax Only Fax Tel External TAD Manual Chooses the receive mode that best suits your needs 28 2 Date Time 1 Date Time Puts the date and time on the LCD and in headings of faxes you send See 2 2 Daylight Save On Off Changes for Daylight Savings Time ...

Page 149: ...very time you dial See 1 6 Reset for New Zealand 7 Reset 1 Network MFC 7360N MFC 7362N MFC 7460DN MFC 7860DW 1 Reset 2 Exit Restores all network settings to factory default 120 1 Address Fax MFC 7360 MFC 7470D 2 Address Fax MFC 7360N MFC 7362N MFC 7460DN MFC 7860DW 1 Reset 2 Exit Restores all stored phone numbers and fax settings 2 All Settings MFC 7360 MFC 7470D 3 All Settings MFC 7360N MFC 7362N...

Page 150: ... a name press c twice between characters Making corrections If you entered a letter incorrectly and want to change it press d or c to move the cursor to the incorrect character and then press Clear Repeating letters To enter a character on the same key as the previous character press c to move the cursor right before pressing the key again Press Key one time two times three times four times five t...

Page 151: ...ols Press l or 0 then press d or c to move the cursor to the symbol or character you want Press OK to choose it The symbols and characters below will appear depending on your menu selection Press l for space l m Press for _ Press 0 for Ä Ë Ö Ü À Ç È É 0 ...

Page 152: ... Memory Capacity 32 MB MFC 7360 16 MB LCD liquid crystal display 16 characters 2 lines Power Source 220 240 V AC 50 60Hz Power Consumption 1 Peak 1080 W Copying 2 Approx 445 W at 25 C Ready Approx 55 W at 25 C For Wireless models WLAN On Sleep Approx 3 9 W WLAN Off Deep Sleep Approx 1 7 W For non Wireless models Deep Sleep Approx 1 5 W Note All figures stated above except Peak are average figures ...

Page 153: ... power 1 Operating Copying MFC 7360 MFC 7360N MFC 7362N LWAd 6 74 B A MFC 7470D LWAd 6 81 B A MFC 7460DN MFC 7860DW LWAd 6 4 B A Standby MFC 7360 MFC 7360N MFC 7362N MFC 7470D LWAd 4 30 B A MFC 7460DN MFC 7860DW LWAd 4 22 B A Sound pressure Operating Printing LPAm 53 dB A Standby LPAm 30 dB A 1 Measured in accordance with ISO 9296 405 mm 398 5 mm 316 mm 477 mm 398 5 mm 316 mm ...

Page 154: ...4 Temperature Operating 10 to 32 5 C Storage 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation ADF automatic document feeder Up to 35 pages Staggered 80 gsm ...

Page 155: ...Specifications 145 D Document Size D Document Size Single sided ADF Width 147 3 to 215 9 mm ADF Length 147 3 to 355 6 mm ScannerGlass Width Max 215 9 mm ScannerGlass Length Max 297 mm ...

Page 156: ...ay Capacity Up to 250 sheets of 80 gsm Plain paper Manual Feed Slot Manual Paper Type Envelope Labels 2 Thin paper Thick paper Recycled paper Bond paper or Plain paper Paper Size Width 76 2 to 216 mm Length 116 to 406 4 mm Paper Weight 60 to 163 gsm 3 Maximum Paper Tray Capacity One sheet at a time 80 gsm Plain paper Paper Output Face Down Output Tray Up to 100 sheets face down print delivery to t...

Page 157: ... MFC 7360 MFC 7360N MFC 7362N MFC 7460DN 14 400 bps MFC 7470D MFC 7860DW 33 600 bps 2 sided Duplex Print Receiving MFC 7460DN MFC 7470D MFC 7860DW Yes Scanning Width Max 208 mm Printing Width Max 208 mm Greyscale 8 bit 256 levels Resolution Horizontal 8 dot mm Vertical Standard 3 85 line mm Fine 7 7 line mm Photo 7 7 line mm Superfine 15 4 line mm One Touch Dial 8 4 2 Speed Dial 200 stations Group...

Page 158: ...onochrome Copy Width Max 204 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 600 600 dpi First Copy Out Time Less than 11 seconds from the READY mode and standard tray ...

Page 159: ... the scanner utility Colour Black Yes Yes TWAIN Compliant Yes Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows 7 Mac OS X 10 4 11 10 5 x 10 6 x 1 WIA Compliant Yes Windows XP Windows Vista Windows 7 Colour Depth 48 bit internal 24 bit external colour Resolution Up to 19200 19200 dpi interpolated 2 Up to Max 600 2400 dpi optical 2 from Scanner Glass Up ...

Page 160: ... BR Script3 PostScript 3 compatible Resolution 600 dpi 600 dpi HQ1200 2400 600 dpi quality Print Speed Duplex MFC 7460DN MFC 7470D MFC 7860DW Up to 5 pages minute A4 size 1 Print Speed MFC 7360 MFC 7360N MFC 7362N Up to 24 pages minute A4 size 1 MFC 7460DN MFC 7470D MFC 7860DW Up to 26 pages minute A4 size 1 First Print Out Time Less than 8 5 seconds from the READY mode and standard tray ...

Page 161: ... Third party USB ports are not supported 3 See Network LAN Network models only on page 155 and the Network User s Guide for detailed network specifications USB We recommend use a USB cable Type A B that is no more than 2 metres long 1 2 Ethernet 3 Use an Ethernet UTP cable category 5 or greater Wireless LAN MFC 7860DW IEEE 802 11 b g Infrastructure Ad hoc Mode ...

Page 162: ...ofessional 5 Intel Pentium II or equivalent 64 MB 256 MB 150 MB 500 MB Printing PC Fax 4 Scanning USB 10 100 Base Tx Ethernet Wireless 802 11 b g Windows XP Home 2 6 Windows XP Professional 2 6 128 MB Windows XP Professional x64 Edition 2 6 64 bit Intel 64 or AMD64 supported CPU 256 MB 512 MB Windows Vista 2 6 Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB 500 MB ...

Page 163: ...MB 50 MB N A Printing 10 100 Base Tx Ethernet Wireless 802 11 b g Windows Server 2003 x64 Edition print only via network 64 bit Intel 64 or AMD64 supported CPU Windows Server 2008 print only via network Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 2 GB Windows Server 2008 R2 print only via network 64 bit Intel 64 or AMD64 supported CPU Macintosh Operating System Mac ...

Page 164: ...onsumables Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables Toner Cartridge Starter Toner Cartridge For Oceania Approx 700 pages A4 1 Standard Toner Cartridge TN 2230 For Oceania TN 2260 For Asia Approx 1 200 pages A4 1 High Yield Toner Cartridge TN 2250 For Oceania TN 2280 For Asia Approx 2 600 pages A4 1 Drum Unit DR 2225 For Oceania DR 2255 ...

Page 165: ...brother com LAN You can connect your machine to a network for Network Printing Network Scanning PC Fax Send PC Fax Receive Windows only and Remote Setup 1 Also included is Brother BRAdmin Light 2 Network Management software Security Protocols Wired APOP POP before SMTP SMTP AUTH Wireless APOP POP before SMTP SMTP AUTH Wireless Network Security MFC 7860DW WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK AE...

Page 166: ... replacing 66 Duplex printing 146 E Envelopes 14 19 21 Equalization 109 Error messages on LCD 81 Comm Error 81 Drum Error 66 Drum Stop 66 Init Unable XX 83 No Paper 84 Out of Memory 84 Print Unable XX 85 Replace Drum 66 Replace Toner 61 Scan Unable XX 85 Toner Ended 61 Toner Low 61 Extension telephone using 40 External telephone connecting 39 F Fax codes changing 41 fax receive code 40 telephone a...

Page 167: ...8 Multi line connections PABX 38 O One touch changing 49 setting up 45 using 42 OPC drum 113 Out of Memory message 84 P Paper 18 146 how to load 10 in multi purpose tray 12 in paper tray 10 recommended 19 size 19 tray capacity 19 type 19 Print difficulties 100 104 emulation 150 quality 106 resolution 150 specifications 150 Print quality 110 Programming your machine 122 Q Quality printing 106 Quick...

Page 168: ...AD telephone answering device external 29 connecting 37 recording OGM 38 Telephone line connections 37 difficulties 100 interference 109 multi line PABX 38 Text entering 140 Toner cartridge replacing 61 Troubleshooting 81 document jam 88 89 error messages on LCD 81 if you are having difficulty copy quality 103 incoming calls 103 network 106 paper handling 105 print quality 106 printing 100 104 rec...

Page 169: ...port Consultants are available 7 days a week by phone during the hours of 8 30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website www brother co nz under Online Help Product Support Centre Australia Brother International Aust Pty Ltd Phone 02 8875 6000 Fax 02 9870 7223 Solutions Site http sol...

Page 170: ...These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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