2-32
Confidential
4.2.4 Poor fixing
4.2.5 Completely blank
User Check
• Check the printer's environment. High temperature and high
humidity or low temperature and low humidity conditions can cause
this problem.
• Clean the corona wire of drum unit.
• Replace the drum unit with a new one.
• Replace the toner cartridge with a new one.
• Return the green envelope levers to the home position. (Refer to
Step
Cause
Remedy
1
Fuser unit failure
Replace the fuser unit.
2
Laser unit failure
Replace the laser unit.
3
Low voltage power supply PCB
ASSY failure
Replace the low voltage power supply PCB
ASSY.
4
Main PCB failure
Replace the main PCB ASSY.
User Check
• Check the printer's environment. High temperature and high
humidity or low temperature and low humidity conditions can cause
this problem.
• Clean the corona wire of drum unit.
• Replace the drum unit with a new one.
• Replace the toner cartridge with a new one.
• Remove the elastic band from the drum unit.
Step
Cause
Remedy
1
Dirt on the electrodes of the drum
unit and the printer body
Clean the electrodes of the drum unit and
)
2
Scanner harness of the laser unit
connection failure
Reconnect the scanner harness of the
laser unit.
3
Laser unit failure
Replace the laser unit.
4
High voltage power supply PCB
ASSY failure
Replace the high voltage power supply
PCB ASSY.
5
Main PCB failure
Replace the main PCB ASSY.