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Brother DCP-9270CDN, Basic User'S Manual

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Brother DCP-9270CDN Basic User'S Manual Download Page 119

Troubleshooting

111

B

Other

Difficulties

Suggestions

The machine will not turn on.

Adverse conditions on the power connection (such as lightning or a power surge) 
may have triggered the machine’s internal safety mechanisms. Turn the machine 
off and unplug the power cord. Wait for ten minutes, then plug in the power cord 
and turn the machine on.

If the problem is not solved, turn off the machine. Plug the power cord into a 
different known working outlet and turn on the machine.

Summary of Contents for DCP-9270CDN

Page 1: ...BASIC USER S GUIDE DCP 9270CDN Version A UK IRE ...

Page 2: ...Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration 2010 Brother Industries Ltd ...

Page 3: ...Guide Learn more advanced operations Copy security features printing reports and performing routine maintenance PDF file Documentation CD ROM In the box Software User s Guide Follow these instructions for Printing Scanning Network Scanning and using the Brother ControlCenter utility PDF file Documentation CD ROM In the box Network Glossary This Guide provides basic information about advanced netwo...

Page 4: ...lume 9 2 Loading paper 10 Loading paper and print media 10 Loading paper in the standard paper tray Tray 1 10 Loading paper in the multi purpose tray MP tray 12 Unscannable and unprintable areas 17 Paper settings 18 Paper Size and Type 18 Tray Use in copy mode 19 Tray Use in print mode 19 Acceptable paper and other print media 20 Recommended paper and print media 20 Type and size of paper 20 Handl...

Page 5: ...ontrolCenter4 Windows 32 Changing the SCAN key settings 35 Before scanning 35 SCAN key settings 35 Scanning using the SCAN key 37 A Routine maintenance 38 Replacing the consumable items 38 Replacing a Toner cartridge 42 Replacing the drum unit 48 Replacing the belt unit 54 Replacing the waste toner box 60 Cleaning and Checking the machine 67 Cleaning the outside of the machine 67 Cleaning the scan...

Page 6: ...side the machine 99 Paper is jammed underneath paper tray 1 103 If you are having difficulty with your machine 106 Improving the print quality 112 Machine Information 119 Checking the Serial Number 119 Reset functions 119 How to reset the machine 119 C Menu and features 120 On screen programming 120 Menu table 120 MENU button and mode keys 120 Menu table 121 Entering text 148 D Specifications 149 ...

Page 7: ... storage Automatic daylight savings time Ecology features LCD screen User Settings Report Network Configuration Report 2 Security features Secure Function Lock 2 0 3 Printing reports Reports 4 Making copies Copy settings A Routine maintenance Cleaning and checking the machine Replacing periodic maintenance parts Packing and shipping the machine B Options Optional paper tray LT 300CL Memory board C...

Page 8: ...vi ...

Page 9: ...essages shown on the LCD of the machine WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product func...

Page 10: ...oftware User s Guide Network User s Guide and Network Glossary that are on the Documentation CD ROM Viewing Documentation 1 a Turn on your computer Insert the Documentation CD ROM into your CD ROM drive Note Windows users If the screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click index html b Macintosh users Double click the Documentat...

Page 11: ...tions as follows Software User s Guide Scanning ControlCenter Network Scanning ScanSoft PaperPort 12SE with OCR How to Guides Windows The complete ScanSoft PaperPort 12SE with OCR How to Guides can be viewed from the Help section in the ScanSoft PaperPort 12SE application Presto PageManager User s Guide Macintosh Note Presto PageManager must be downloaded and installed before use See Accessing Bro...

Page 12: ...nter for FREE photo projects and printable downloads click Brother CreativeCenter To return to the main page click Back or if you have finished click Exit Accessing Brother Support Macintosh 1 You can find all the contacts you will need such as Web support Brother Solutions Center on the Installation CD ROM Double click the Brother Support icon The following screen will appear To download and inst...

Page 13: ...General information 5 1 ...

Page 14: ... white 6 Print Data Job Cancel Cancels a programmed print job and clears it from the machine s memory To cancel multiple print jobs hold down this key until the LCD shows Cancel Printing All Also this key will flash depending on the machine s status 1 01 01 2011 15 15 MENU Secure Print Direct Print Machine Status Description Ready Mode The machine is ready to print in sleep mode there is no print ...

Page 15: ...General information 7 1 1 2 3 4 5 6 01 01 2011 15 15 MENU Secure Print Direct Print ...

Page 16: ...ance message press the Warning icon to view it and then press Stop Exit to return to the Ready screen 6 MENU Lets you access the main menu Basic Operations 1 To operate the Touchscreen use your finger to press the menu or option button directly on the LCD screen To display and access all the screen menus or options in a setting press a b or d c to scroll through them Press to return to the previou...

Page 17: ...s a key or make a mistake You can choose a range of volume levels from High to Off a Press MENU b Press a or b to display General Setup Press General Setup c Press a or b to display Beeper Press Beeper d Press Low Med High or Off e Press Stop Exit Backlight Dim Timer Light Off MENU General Setup LCD Settings Light Dark Med MENU General Setup LCD Settings Backlight ...

Page 18: ... by pressing the buttons on the Touchscreen Loading paper in the standard paper tray Tray 1 2 You can load up to 250 sheets for Tray 1 and 500 sheets for the optional lower tray Tray 2 Paper can be loaded up to the maximum paper mark b b b on the sliding paper width guide For recommended paper to use see Paper capacity of the paper trays on page 21 Printing on plain paper thin paper or recycled pa...

Page 19: ...nd make sure The paper is below the maximum paper mark b b b 1 Overfilling the paper tray will cause paper jams The side to be printed on must be face down The paper guides touch the sides of the paper so it will feed properly e Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine f Lift up the support flap 1 to prevent paper from sliding off the ...

Page 20: ...of plain paper Use this tray to print or copy on thick paper bond paper glossy paper labels or envelopes For recommended paper to use see Paper capacity of the paper trays on page 21 Printing on plain paper bond paper labels or glossy paper from the MP tray 2 a Open the MP tray and lower it gently b Pull out the MP tray support and unfold the flap 1 1 ...

Page 21: ...he arrows 2 The side to be printed on must be face up with the leading edge top of the paper in first Note When you are using glossy paper put only one sheet at a time in the MP tray to avoid a paper jam d Lift up the support flap to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine 2 1 ...

Page 22: ...e them as flat as possible a Open the MP tray and lower it gently b Pull out the MP tray support and unfold the flap 1 c Lift up the support flap to prevent envelopes or sheets of thick paper from sliding off the face down output tray If the support flap is closed you should remove each envelope as soon as it comes out of the machine 1 ...

Page 23: ...ure The top edge of the envelope is positioned between the arrows 1 The side to be printed on must be face up e Open the back cover Face up output tray f Pull down the two grey levers one on the left hand side and one on the right hand side to the envelope position as shown in the illustration below g Close the back cover h Send the print data to the machine 1 ...

Page 24: ...ulled down in step f back to their original positions Note Remove each printed envelope immediately to prevent a paper jam If your thick paper curls during printing put only one sheet at a time in the MP tray and open the back cover face up output tray to let the printed pages exit onto the face up output tray ...

Page 25: ...eas The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using Usage Document Size Top 1 Bottom 1 Left 2 Right 2 Copy Letter 4 mm 4 mm a single copy or a 1 in 1 copy A4 4 mm 4 mm Scan Letter 3 mm 3 mm A4 3 mm 3 mm Print Letter 4 mm 4 mm A4 4 mm 4 mm 2 2 1 1 ...

Page 26: ...isplay MP Tray Press MP Tray To set the paper type for Tray 1 press a or b to display Tray 1 Press Tray 1 To set the paper type for Tray 2 press a or b to display Tray 2 Press Tray 2 1 if you installed the optional tray 1 The Tray 2 button will be selectable if the optional tray is installed e Press d or c to display the paper size options Press A4 Letter Legal Executive A5 A5 L A6 B5 B6 Folio or ...

Page 27: ...ional tray is installed f Press Stop Exit Note When loading the documents in the ADF and MP T1 T2 or T1 T2 MP is selected the machine looks for the tray with the most suitable paper and pulls paper from that tray If no tray has suitable paper the machine pulls paper from the higher priority tray When using the scanner glass your document is copied from the higher priority tray even if more suitabl...

Page 28: ...he printed surface of the paper immediately after printing Before you buy a lot of paper test a small quantity to make sure the paper is suitable Recommended paper and print media 2 Type and size of paper 2 The machine feeds paper from the installed standard paper tray multi purpose tray or optional lower tray The name for the paper trays in the printer driver in this Guide are as follows 2 Paper ...

Page 29: ...dge A6 B6 Folio 1 Plain paper Thin paper and Recycled paper up to 250 80 g m2 Multi purpose Tray MP Tray Width 69 8 to 216 mm Length 116 to 406 4 mm Plain paper Thin paper Thick paper Thicker paper Bond paper Recycled paper Envelopes Labels and Glossy paper 50 sheets 80 g m2 3 Envelopes 1 Glossy paper Optional Lower Tray Tray 2 A4 Letter Legal B5 Executive A5 B6 Folio 1 Plain paper Thin paper and ...

Page 30: ...aper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance When you are using glossy paper put only one sheet at a time in the MP tray to avoid a paper jam Types of paper to avoid 2 IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny t...

Page 31: ...al shape that are extremely shiny or textured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser machine that are pre printed on the inside that cannot be arranged neatly when stacked that are made of paper that weighs more than the p...

Page 32: ...Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 200 degrees centigrade 392 degrees Fahrenheit for a period of 0 1 seconds Types of labels to avoid 2 Do not use labels that are damaged curled wrinkled or an unusual shape IMPORTANT DO NOT feed part used label sheets The exp...

Page 33: ...wspaper or fabric To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding Note To scan documents that are not suitable for the ADF see Using the scanner glass on page 26 It is easier to use the ADF if you are loading a multiple page document Make sure documents with correction fluid or written with ink are completely dry a Unfold the ADF document support ...

Page 34: ...ages of a book one page at a time Document Sizes Supported 3 How to load documents 3 Note To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass c Close the document cover IMPORTANT If the document is a book or is thick do not slam or press on the cover L...

Page 35: ...rt or Colour Start Note If the LCD shows Please Wait and the machine stops copying while you are making multiple copies please wait for 30 to 40 seconds until the machine finishes the colour registrations and cleaning process of the belt unit Stop copying 4 To stop copying press Stop Exit Copy settings 4 Press COPY and then press d or c to choose the setting you want For details about changing the...

Page 36: ...inting 5 Note The screens in this section may vary depending on your application and operating system a From the menu bar of an application click File then Print b Choose Brother DCP XXXX Printer 1 and check the Print to file box 2 Click Print c Choose the folder you want to save the file to and enter the file name if you are prompted to If you are prompted for a file name only you can also specif...

Page 37: ... file name you want to print If you have chosen the folder name press a or b to choose the file name you want to print Note Your digital camera must be switched from PictBridge mode to mass storage mode If you want to print an index of the files press Index Print on the Touchscreen Press Mono Start or Colour Start to print the data When the machine is in Deep Sleep mode the LCD does not show any i...

Page 38: ...y device other than a digital camera or USB Flash memory drive to the USB direct interface DO NOT remove the USB Flash memory drive or digital camera from the USB direct interface until the machine has finished printing Changing the default settings for direct print 5 You can change the default settings for Direct Print a Connect your USB Flash memory drive or digital camera to the USB direct inte...

Page 39: ...print settings a Install the Brother printer driver on the Installation CD ROM See the Quick Setup Guide b From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties d Choose the settings you want in the Properties dialog box Paper Size Orientation Copies Media Type Print Quality Colour Mono Multiple Page Duplex Booklet Paper Sourc...

Page 40: ...ontrolCenter4 eliminates the need to manually launch specific applications You can use ControlCenter4 on your computer a Load your document See How to load documents on page 25 b Open ControlCenter4 by clicking start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open c Choose Home Mode or Advanced Mode before you use ControlCente...

Page 41: ...appears You can change the default settings 1 Choose PDF pdf from the File Type pull down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the pull down list f...

Page 42: ...Chapter 7 34 g Click File The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 43: ...with a TCP IP address if network scanning does not work See Configuring Network Scanning in the Software User s Guide SCAN key settings 7 You can change your machine s SCAN key settings using ControlCenter4 a Open ControlCenter4 by clicking start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open b Make sure the machine you want ...

Page 44: ...t 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the pull down list f Click OK 1 2 4 5 3 ...

Page 45: ...ntrol panel Press OK f Do one of the following If you want to change the duplex setting press Duplex Scan Then press Off DuplexScan LongEdge or DuplexScan ShortEdge To start scanning without changing additional settings go to step g g Press Mono Start or Colour Start The machine starts the scanning process Note Choose the scan mode you want Scan to USB Network FTP E mail Server 1 E Mail Image OCR ...

Page 46: ...e consumable items before the machine stops printing Routine maintenance A Toner cartridge Drum unit See Replacing a Toner cartridge on page 42 Model Name TN 320BK TN 325BK TN 328BK TN 320C TN 325C TN 328C TN 320M TN 325M TN 328M TN 320Y TN 325Y TN 328Y See Replacing the drum unit on page 48 Model Name DR 320CL Belt unit Waste toner box See Replacing the belt unit on page 54 Model Name BU 300CL Se...

Page 47: ...proximate life How to replace Model name Toner Low Prepare New Toner Cartridge X Toner cartridge X Black Cyan Magenta Yellow Black 2 500 pages 1 2 3 4 000 pages 1 2 4 6 000 pages 1 2 5 Cyan Magenta Yellow 1 500 pages 1 2 3 3 500 pages 1 2 4 6 000 pages 1 2 5 See page 42 TN 320BK 3 TN 325BK 4 TN 328BK 5 TN 320C 3 TN 325C 4 TN 328C 5 TN 320M 3 TN 325M 4 TN 328M 5 TN 320Y 3 TN 325Y 4 TN 328Y 5 Replac...

Page 48: ...328BK 7 TN 320C 5 TN 325C 6 TN 328C 7 TN 320M 5 TN 325M 6 TN 328M 7 TN 320Y 5 TN 325Y 6 TN 328Y 7 Replace Parts Drum Unit Drum unit 25 000 pages 1 3 4 See page 49 DR 320CL Drum Stop Replace Parts Belt Unit Belt unit 50 000 pages 1 See page 54 BU 300CL Replace WT Box Waste toner box 50 000 pages 1 See page 60 WT 300CL Replace Parts Fuser Unit Fuser unit 100 000 pages 1 Call your Brother dealer for ...

Page 49: ...ocal waste disposal office See EU Directive 2002 96 EC and EN 50419 in the Safety and Legal Booklet We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced The projected life of the toner c...

Page 50: ...hen you see the Toner Low warning To ensure high quality printing we recommend that you use only Brother Original toner cartridges When you want to buy toner cartridges please call your Brother dealer We recommend that you clean the machine when you replace the toner cartridge See Cleaning and Checking the machine on page 67 If you change the print density setting for lighter or darker printing th...

Page 51: ...A Replacing the toner cartridges A a Make sure that the machine is turned on b Press the front cover release button and then open the front cover c Hold the green handle of the drum unit Pull the drum unit out until it stops ...

Page 52: ...level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water To avoid print quality problems DO NOT touch the shaded parts shown in the illustration Note Be sure to seal up the toner cartridge tightly in a suitable bag s...

Page 53: ... cover 1 and then open the cover f Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Note Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe 1 1 ...

Page 54: ...r of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used Brother does not therefore recommend the use of cartridges other than Brother Original cartridges with this machine or the refilling of empty cartridges with t...

Page 55: ...nt quality DO NOT touch the shaded parts shown in the illustrations k Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then slightly pull it toward you until you hear it click into place Make sure that you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all the toner cartridges C Cyan M Magenta Y Yellow K Black C M Y...

Page 56: ...ms caused by the use of a third party drum unit or toner unit Drum Error A The corona wires have become dirty Clean the corona wires in the drum unit See Cleaning the corona wires on page 73 If you cleaned the corona wires and Drum Error was not cleared then the drum unit is at the end of its life Replace the drum unit with a new one Replace Drum A The drum unit has exceeded its rated life Please ...

Page 57: ...ur hands or clothes wipe or wash it off with cold water Every time you replace the drum unit clean the inside of the machine See Cleaning and Checking the machine on page 67 a Make sure that the machine is turned on b Press the front cover release button and then open the front cover c Hold the green handle of the drum unit Pull the drum unit out until it stops ...

Page 58: ...TANT We recommend that you place the drum unit and or the toner cartridge on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the ...

Page 59: ...r clothes wipe or wash it off with cold water We recommend that you place the drum unit and or the toner cartridge on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations Note Be sure to seal up the used drum unit tightly in a bag so that ...

Page 60: ...machine Exposure to direct sunlight or room light may damage the drum unit g Hold the handle of the toner cartridge and slide the toner cartridge into the new drum unit then slightly pull it toward you until you hear it click into place Make sure that you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all the toner cartridges C Cyan M Magenta Y Yellow K ...

Page 61: ...Match the guide ends 2 of the drum unit to the c marks 1 on both sides of the machine then gently slide the drum unit into the machine until it stops at the green lock lever j Turn the green lock lever 1 clockwise to the lock position k Push the drum unit in until it stops l Close the front cover of the machine 1 1 2 1 ...

Page 62: ...Yes and then press Stop Exit Replacing the belt unit A Model name BU 300CL A new belt unit can print approximately 50 000 A4 or Letter size single sided pages Replace Parts Belt Unit A When the Replace Parts Belt Unit message appears on the LCD you will need to replace the belt unit IMPORTANT DO NOT touch the surface of the belt unit If you touch it it could degrade print quality Damage caused by ...

Page 63: ...Routine maintenance 55 A b Press the front cover release button and then open the front cover c Hold the green handle of the drum unit Pull the drum unit out until it stops ...

Page 64: ...TANT We recommend that you place the drum unit and or the toner cartridge on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the ...

Page 65: ...s DO NOT touch the shaded parts shown in the illustrations e Hold the green handle of the belt unit with both hands and lift the belt unit up then pull it out IMPORTANT To avoid print quality problems DO NOT touch the shaded parts shown in the illustration ...

Page 66: ...evel and fits firmly into place h Make sure the green lock lever 1 is in the release position as shown in the illustration i Match the guide ends 2 of the drum unit to the c marks 1 on both sides of the machine then gently slide the drum unit into the machine until it stops at the green lock lever 1 1 2 ...

Page 67: ...e machine Resetting the belt unit counter A When you replace a belt unit with a new one you will need to reset the belt unit counter by completing the following steps a Press MENU b Press a or b to display Machine Info Press Machine Info c Press Reset Menu d Press Belt Unit e The machine will display Reset Belt Unit f Press Yes and then press Stop Exit 1 ...

Page 68: ... waste toner box and have it ready before you get a Replace WT Box message Replace WT Box A When the Replace WT Box message appears on the LCD you will need to replace the waste toner box WARNING DO NOT put the waste toner box into a fire It could explode Be careful not to spill the toner DO NOT inhale or allow it to get into your eyes IMPORTANT DO NOT reuse the waste toner box a Make sure that th...

Page 69: ...the drum unit Pull the drum unit out until it stops d Turn the green lock lever 1 at the left of the machine anticlockwise to the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 1 ...

Page 70: ...rneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the drum unit To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations ...

Page 71: ...O NOT touch the shaded parts shown in the illustration f Remove the two pieces of orange packing material and discard them Note This step is only necessary when you are replacing the waste toner box for the first time and are not required for the replacement waste toner box The orange packing pieces are installed at the factory to protect your machine during shipment ...

Page 72: ...tters on your hands or clothes wipe or wash it off with cold water Note Discard the used waste toner box according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office h Unpack the new waste toner box and put the new waste toner box in the machine using the green handle Make sure the waste toner box is level and fits firmly into p...

Page 73: ... and fits firmly into place j Make sure the green lock lever 1 is in the release position as shown in the illustration k Match the guide ends 2 of the drum unit to the c marks 1 on both sides of the machine then gently slide the drum unit into the machine until it stops at the green lock lever 1 1 2 ...

Page 74: ...66 l Turn the green lock lever 1 clockwise to the lock position m Push the drum unit in until it stops n Close the front cover of the machine 1 ...

Page 75: ...ent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock Be careful not to inhale toner IMPORTANT Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine Cleaning the outside of the machine A a Turn off the machine Disconnect all cables and then unplug the pow...

Page 76: ...glass A a Turn off the machine Disconnect all cables and then unplug the power cord from the electrical socket b Unfold the ADF document support 1 and then open the ADF cover 2 Clean the white bar 3 and the scanner glass strip 4 underneath it with a soft lint free cloth moistened with water Close the ADF cover 2 and fold the ADF document support 1 c Lift the document cover 1 Clean the white plasti...

Page 77: ...feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning e Plug the machine s power cord back into the electrical socket first and connect all cables Turn on the machine Cleaning the laser scanner windows A a Turn off the machine Disconnect all cables and t...

Page 78: ...it Pull the drum unit out until it stops d Turn the green lock lever 1 at the left of the machine anticlockwise to the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 1 ...

Page 79: ...ccidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the drum unit e Wipe the four scanner windows 1 with a dry lint free cloth f Make sure the green lock lever 1 is in the release position as shown in the illustration 1 1 ...

Page 80: ... unit into the machine until it stops at the green lock lever h Turn the green lock lever 1 clockwise to the lock position i Push the drum unit in until it stops j Close the front cover of the machine k Plug the machine s power cord back into the electrical socket first and connect all cables Turn on the machine 1 2 1 ...

Page 81: ...e corona wires A If you have print quality problems clean the four corona wires as follows a Press the front cover release button and then open the front cover b Hold the green handle of the drum unit Pull the drum unit out until it stops ...

Page 82: ...e toner cartridge and slightly push it toward the machine to unlock it Then pull it out of the drum unit Repeat this for all the toner cartridges d Push to release the latches of the corona wire cover 1 and then open the cover 1 ...

Page 83: ...liding the green tab from left to right and right to left several times Note Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe f Close the corona wire cover g Repeat steps d to f to clean each of three remaining corona wires 1 ...

Page 84: ...pull it toward you until you hear it click into place Make sure that you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all the toner cartridges i Push the drum unit in until it stops j Close the front cover of the machine C Cyan M Magenta Y Yellow K Black C M Y K ...

Page 85: ...ss MENU c Press a or b to display Print Reports Press Print Reports d Press Drum Dot Print e The machine will display Press Start Press Mono Start or Colour Start f The machine will print the Drum Dot test print Then press Stop Exit g Turn off the machine Disconnect all cables and then unplug the power cord from the electrical socket h Press the front cover release button and then open the front c...

Page 86: ...it Pull the drum unit out until it stops j Turn the green lock lever 1 at the left of the machine anticlockwise to the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 1 ...

Page 87: ...damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the drum unit k Hold the handle of the toner cartridge and slightly push it to unlock it Then pull it out of the drum unit Repeat this for all the toner cartridges IMPORTANT To avoid print quality problems DO NOT touc...

Page 88: ... sheet Dot colour For example a mark on the cyan drum would produce a cyan dot on the check sheet Dot location Note which of the printed columns the dot appears in n On the problem colour drum use the numbered markers next to the drum roller to find the mark For example a cyan dot in column 2 on the check sheet would mean that there is a mark on the cyan drum in the 2 region 1 ...

Page 89: ...ace comes off IMPORTANT DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids q Turn the drum unit over by holding the green handles r Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then slightly pull it toward you until you hear it click into place Make sure that you match the toner cartridge colour to the same colour label...

Page 90: ...uide ends 2 of the drum unit to the c marks 1 on both sides of the machine then gently slide the drum unit into the machine until it stops at the green lock lever u Turn the green lock lever 1 clockwise to the lock position v Push the drum unit in until it stops w Close the front cover of the machine 1 1 2 1 ...

Page 91: ...ocket first and connect all cables Turn on the machine Cleaning the paper pick up rollers A If you have paper feed problems clean the pick up rollers as follows a Turn off the machine Unplug the power cord from the electrical socket b Pull the paper tray completely out of the machine ...

Page 92: ...as temperature and humidity Calibration helps you to improve the colour density a Press MENU b Press a or b to display Printer Press Printer c Press a or b to display Calibration Press Calibration d Press Calibrate e The machine will display Calibrate Press Yes to confirm f The machine will display Completed g Press Stop Exit You can reset the calibration parameters back to those set at the factor...

Page 93: ...r you need to perform the calibration using the Status Monitor After turning the Status Monitor on choose Color Calibration from the Control menu See Status Monitor in the Software User s Guide When the Status Monitor is open choose Control Color Calibration from the menu bar Auto Registration A Registration A If solid areas of colour or images have cyan magenta or yellow fringes you can use the a...

Page 94: ...t check which coloured bar has the most uniform print density Press 1 Magenta Left and choose the number on the touchscreen using d or c to display more numbers if necessary Repeat for 2 Cyan Left 3 Yellow Left 4 5 6 to 9 h Press OK if you finished entering the numbers i Press Stop Exit Frequency Colour Correction A You can set how often the colour correction Colour Calibration and Auto Registrati...

Page 95: ... and try to print with Direct Print Calibration failed Calibration failed Turn off the machine Wait a few seconds then turn it on again Put in a new drum unit See Replacing the drum unit on page 49 Put in a new belt unit See Replacing the belt unit on page 54 Put in a new waste toner box See Replacing the waste toner box on page 60 If the problem continues call your Brother dealer Cartridge Error ...

Page 96: ...e power Close the fuser cover of the machine Make sure paper is not jammed inside the back of the machine and then close the fuser cover and press Mono Start or Colour Start DIMM Error The DIMM is not installed correctly The DIMM is broken The DIMM does not meet the required specifications Turn off the machine and remove the DIMM Confirm the DIMM meets the required specifications See Memory board ...

Page 97: ...mmed inside the machine See Paper is jammed inside the machine on page 99 Jam MP The paper is jammed in the MP tray of the machine See Paper is jammed in the MP tray on page 95 Jam Rear The paper is jammed in the back of the machine See Paper is jammed at the back of the machine on page 97 Jam Tray 1 Jam Tray 2 The paper is jammed in the paper tray of the machine See Paper is jammed in paper tray ...

Page 98: ...tart or Colour Start to copy the scanned pages Press Stop Exit and wait until the other operations in progress finish and then try again Add optional memory See Memory board in Appendix B of the Advanced User s Guide Print operation in process Do the following Reduce the print quality See Basic tab in the Software User s Guide Print Unable XX The machine has a mechanical problem Do one of the foll...

Page 99: ... The toner cartridge is at the end of its life Replace the toner cartridge for the colour indicated on the LCD See Replacing a Toner cartridge on page 42 Replace WT Box It is time to replace the waste toner box Replace the waste toner box See Replacing the waste toner box on page 60 Scan Unable XX The machine has a mechanical problem Turn off the machine and then turn it on again If the problem co...

Page 100: ...ut all the toner cartridges and then put them back into the drum unit Toner Low The toner cartridge is near the end of its life Buy a new toner cartridge for the colour that is indicated on the LCD before you get a Replace Toner message Too Many Files There are too many files stored on the USB Flash memory drive Reduce the number of files stored on the USB Flash memory drive Unusable Device An inc...

Page 101: ...not jammed b Open the ADF cover c Pull the jammed document out to the left d Close the ADF cover e Press Stop Exit Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the right d Close the document cover e Press Stop Exit ...

Page 102: ...ece of stiff paper such as cardstock into the ADF to push any small paper scraps through c Close the document cover d Press Stop Exit Document is jammed at the output tray B a Take out any paper from the ADF that is not jammed b Pull the jammed document out to the right c Press Stop Exit ...

Page 103: ...the paper from the MP tray b Remove any jammed paper from in and around the MP tray c Fan the paper stack and then put it back in the MP tray d When loading paper in the MP tray make sure that the paper stays under the maximum paper mark 1 on both sides of the tray e Press Mono Start or Colour Start to resume printing 1 ...

Page 104: ... or Jam Tray 2 follow these steps a Pull the paper tray completely out of the machine For Jam Tray 1 For Jam Tray 2 WARNING DO NOT touch the shaded parts shown in the illustration These rollers may be rotating at high speed b Use both hands to slowly pull out the jammed paper ...

Page 105: ...mark b b b 1 of the paper tray While pressing the green paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots See Loading paper in the standard paper tray Tray 1 on page 10 d Put the paper tray firmly back in the machine Paper is jammed at the back of the machine B If the LCD shows Jam Rear a paper jam occurred behind the back cove...

Page 106: ...rnal parts of the machine c Pull the green tabs 2 at the left and right hand sides toward you and fold down the fuser cover 1 Note If the envelope levers 3 inside the back cover are pulled down to the envelope position lift these levers to the original position before pulling the green tabs 2 down d Using both hands gently pull the jammed paper out of the fuser unit 1 2 2 3 3 ...

Page 107: ...position again before closing the back cover f Fully close the back cover Paper is jammed inside the machine B If the LCD shows Jam Inside follow these steps a Turn off the machine Disconnect all cables and then unplug the power cord from the electrical socket b Press the front cover release button and then open the front cover 1 2 2 ...

Page 108: ...it Pull the drum unit out until it stops d Turn the green lock lever 1 at the left of the machine anticlockwise to the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 1 ...

Page 109: ...n case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the drum unit e Pull out the jammed paper slowly f Make sure the green lock lever 1 is in the release position as shown in the illustration 1 ...

Page 110: ...se to the lock position i Push the drum unit in until it stops j Close the front cover of the machine Note If you turn off the machine while the LCD shows Jam Inside the machine will print incomplete data from your computer Before you turn on the machine delete the print spool job on your computer k Plug the machine s power cord back into the electrical socket first and reconnect all cables Turn o...

Page 111: ...or 10 minutes to cool down b Pull the paper tray completely out of the machine WARNING DO NOT touch the shaded parts shown in the illustration These rollers may be rotating at high speed c If paper is not caught inside the machine turn the paper tray over and check underneath the paper tray Note DO NOT put the paper tray back in at this point ...

Page 112: ...he machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine e Push down and pull the green tabs at the left and right hand sides toward you and fold down the fuser cover 1 f Using both hands gently pull out the jammed paper 1 ...

Page 113: ...Troubleshooting 105 B g Close the fuser cover 1 h Fully close the back cover i Put the paper tray firmly back in the machine 1 ...

Page 114: ...ies Suggestions Cannot make a copy Make sure that COPY is illuminated See How to copy on page 27 Contact your administrator to check your Secure Function Lock Settings Vertical black line appears in copies Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip or one or more corona wires are dirty See Cleaning the scanner glass on page 68 and Cleaning th...

Page 115: ...e that Use Printer Offline is unchecked Contact your administrator to check your Secure Function Lock settings If either the Cyan Magenta or Yellow toner reaches the end of its life while printing a colour document the print job cannot be completed You can choose to start the print job again in Mono mode as long as black toner is available See Basic tab in the Software User s Guide The machine pri...

Page 116: ...s Suggestions TWAIN errors appear while scanning Make sure that the Brother TWAIN driver is chosen as the primary source In PaperPort 12SE click File Scan or Get Photo and choose the Brother TWAIN driver OCR does not work Try increasing the scanning resolution Macintosh users Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh on page 4 for furthe...

Page 117: ...at paper can I use You can use thin paper plain paper thick paper bond paper recycled paper glossy paper envelopes and labels that are made for laser machines For details see Acceptable paper and other print media on page 20 There is a paper jam Clear the jammed paper See Error and maintenance messages on page 87 Print quality difficulties Difficulties Suggestions Printed pages are curled Low qual...

Page 118: ...ith your third party Security Firewall Software or contact the software manufacturer For more details you can read FAQs and troubleshooting suggestions at http solutions brother com Macintosh The network scanning feature may not work due to the firewall settings Change or disable the firewall settings If you are using a third party personal Firewall software see the User s Guide for your software ...

Page 119: ...ghtning or a power surge may have triggered the machine s internal safety mechanisms Turn the machine off and unplug the power cord Wait for ten minutes then plug in the power cord and turn the machine on If the problem is not solved turn off the machine Plug the power cord into a different known working outlet and turn on the machine ...

Page 120: ...or ribbing across the page Put in a new drum unit See Replacing the drum unit on page 49 Colours are light or unclear on the whole page Make sure Toner Save mode is off in the control panel of the machine or the printer driver Make sure that you choose the correct media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other print media on page 20 and ...

Page 121: ... spots or hollow print See Choosing a location in the Safety and Legal Booklet Examples of poor print quality Recommendation ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNO...

Page 122: ...and troubleshooting tips If the problem continues put in a new drum unit See Replacing the drum unit on page 49 Examples of poor print quality Recommendation ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghi...

Page 123: ...rinter Features for Macintosh BR Script printer driver in the Software User s Guide Identify the colour causing the problem and put in a new toner cartridge See Replacing a Toner cartridge on page 42 Put in a new drum unit See Replacing the drum unit on page 49 All one colour Put in a new drum unit See Replacing the drum unit on page 49 Colour misregistration Make sure that the machine is on a sol...

Page 124: ...at the media type settings in the printer driver and in the machine s Paper Type menu matches the type of paper you are using See Acceptable paper and other print media on page 20 and Basic tab in the Software User s Guide Make sure that the two grey levers inside the back cover are in the up position Check the machine s environment Conditions such as low humidity and low temperatures may cause th...

Page 125: ...n the printer driver when you do not use our recommended paper See Other Print Options For Windows printer driver Advanced options For Windows BR Script printer driver Print Settings For Macintosh printer driver or Printer Features For Macintosh BR Script printer driver in the Software User s Guide If you do not use the machine often the paper may have been in the paper tray too long Turn over the...

Page 126: ...rs are pulled down when you are printing envelopes If creases occur with the envelope levers in the envelope position print with the back cover opened and feed one envelope at a time from the MP tray Examples of poor print quality Recommendation ABCDEFG EFGHIJKLMN ...

Page 127: ...other strongly recommends you perform this operation when you dispose of the machine Note Unplug the interface cable before you choose Network or All Settings How to reset the machine B a Press MENU b Press a or b to display Initial Setup Press Initial Setup c Press Reset d Press Network or All settings to choose the reset function you want to use e Do one of the following To reset the settings pr...

Page 128: ...have created step by step on screen instructions to help you program your machine All you need to do is follow the instructions as they guide you through the menu selections and programming options Menu table C You can program your machine by using the Menu table that begins on page 121 These pages list the menu selections and options MENU button and mode keys C Menu and features C Access the main...

Page 129: ...in Bold with an asterisk C Level 1 Level 2 Level 3 Level 4 Options Descriptions Page General Setup Tray Setting MP Tray Paper Size A4 Letter Legal Executive A5 A5 L A6 B5 B6 Folio Any Sets the size and type of paper in paper MP tray 18 Paper Type Thin Plain Thick Thicker Recycled Paper Glossy 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk MENU ...

Page 130: ...in Thick Thicker Recycled Paper Tray 2 This menu only appears if you have the optional tray 2 Paper Size A4 Letter Legal Executive A5 B5 B6 Folio Sets the size and type of paper in paper tray 2 18 Paper Type Thin Plain Thick Thicker Recycled Paper Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 131: ...es the tray that will be used for Print mode 18 Beeper Off Low Med High Adjusts the beeper volume 9 Ecology Toner Save On Off Increases the page yield of the toner cartridge See 1 Sleep Time Range varies depending on models 3 Mins Conserves power LCD Settings Backlight Light Med Dark You can adjust the brightness of the LCD backlight Dim Timer Off 10 Secs 20 Secs 30 Secs You can set how long the L...

Page 132: ...tup ID You can restrict selected machine operations for up to 25 restricted users and all other non authorized Public users See 1 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 133: ...nting You can also choose long edge or short edge duplex printing Output Color Auto Color B W Chooses colour or black white printed documents If you choose Auto the machine selects a suitable option for the document Color or B W Reset Printer Yes No Restores the printer settings to the original factory default settings Calibration Calibrate Yes No Adjusts the colour density or returns the colour c...

Page 134: ...n Center 6 Yellow Center 7 Magenta Right 8 Cyan Right 9 Yellow Right Sets the correction value on the chart you printed from Print Chart Frequency Normal Low Off Sets the interval time you want to carry out the auto registration and the calibration 85 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1 See Software User s Guide The factory settings are shown in Bold with an asterisk ...

Page 135: ...ournal Report Prints a list of information about your last 200 outgoing E Mails See 1 User Settings Lists your settings Network Config Lists your Network settings Drum Dot Print Prints the drum dot check sheet 77 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk MENU ...

Page 136: ...5 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address Node Name BRNXXXXXXXXXXXX Enter the Node name Up to 32 characters WINS Config Auto Static Chooses the WINS configuration mode WINS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 Specifies the IP ...

Page 137: ...Pv6 protocol visit http solutions brother com for more information Ethernet Auto 100B FD 100B HD 10B FD 10B HD Chooses the Ethernet link mode Wired Status Active 100B FD Active 100B HD Active 10B FD Active 10B HD InActive Wired OFF You can see the current wired status MAC Address Shows the MAC address of the machine Set to Default Yes No Restore the wired network setting to factory default Wired E...

Page 138: ... receive an E mail via an E mail server that requires secure SSL TLS communication Verify SMTPCert On Off Verify the SMTP Server Certificate automatically POP3 POP3 Server Name Up to 64 characters IP Address 000 255 000 255 000 255 000 255 Enter the POP3 server address POP3 Port 110 00001 65535 Enter the POP3 port number Mailbox Name Enter the mail box name Up to 60 characters Mailbox Pwd Enter th...

Page 139: ...Certificate automatically APOP On Off Enables or disables APOP Setup Mail TX Sender Subject Displays the subject that is attached to the Internet Fax data Size Limit On Off Limits the size of E mail documents Notification On Off Sends notification messages Network Reset Yes No Restore all network settings to factory default Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions 1 See Network...

Page 140: ... check the number of total pages the machine has printed during its life See 1 Parts Life Drum You can check the percentage of a machine part s life that remains available PF Kit 2 appears only if you installed the optional LT 300CL paper tray Belt Unit Fuser Laser PF Kit MP PF Kit 1 PF Kit 2 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk MENU ...

Page 141: ... UTCXXX XX Sets the time zone for your country See 3 Reset Network Yes No Restores all network settings to factory default 119 All Settings Yes No Restores all the machine settings to the factory default 119 Local Language Choose your language Allows you to change the LCD language for your country See 2 1 See Advanced User s Guide 2 See Quick Setup Guide 3 See Network User s Guide The factory sett...

Page 142: ...i LTR 83 LGL i A4 85 LTR i EXE 91 Full Page 94 A4 i LTR 97 LTR i A4 You can choose the reduction ratio for the next copy Custom 25 400 You can choose the enlargement or reduction ratio for the next copy Duplex Copy Off 2sidei2side 1sidei2side LongEdgeFlip 2sidei1side LongEdgeFlip 1sidei2side ShortEdgeFlip 2sidei1side ShortEdgeFlip Enables or disables duplex printing You can also choose long edge o...

Page 143: ...s for copies Contrast Adjusts the contrast for copies Stack Sort Stack Sort You can choose to stack or sort multiple copies Page Layout Off 1in1 2in1 P 2in1 L 2in1 ID 4in1 P 4in1 L You can make N in 1 and 2 in 1 ID copies Color Adjust Red Adjusts the red colour for copies Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page 1 See Advanced User s Guide The factory settings are shown in Bol...

Page 144: ...e Quality Enlarge Reduce Duplex Copy Tray Use Brightness Contrast Stack Sort Page Layout Color Adjust You can save your Favorite settings Favorite 2 Rename Favorite 3 Rename Rename Favorite 1 Rename You can rename your Favorite settings Favorite 2 Rename Favorite 3 Rename Favorite Favorite 1 Favorite 2 Favorite 3 You can apply your Favorite settings as the default settings Level 1 Level 2 Level 3 ...

Page 145: ...ution and file format for your document See 1 File Type If you chose a Colour or Grey option in the Quality setting PDF PDF A Secure PDF Signed PDF JPEG XPS If you chose a B W option in the Quality setting PDF PDF A Secure PDF Signed PDF TIFF Duplex Scan Off DuplexScan LongEdge DuplexScan ShortEdge Chooses the duplex scanning format File Name Enter a file name for the scanned data 1 Software User ...

Page 146: ...lt settings Factory Reset You can restore all scan to USB settings to the factory settings Scan to Network Profile Name Quality Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 dpi You can choose the scan resolution and file format for your document File Type If you chose a Colour or Grey option in the Quality setting PDF PDF A ...

Page 147: ... Folio To scan a Letter Legal or Folio size document you ll need to change the Glass Scan Size setting File Size Small Middle Large You can choose the file size for colour or greyscale scanning File Name BRNXXXXXXXXXXX Estimate Report Order sheet Contract sheet Check Receipt Manual You can choose preset file names If you choose Manual you can name the file as you like Level 1 Level 2 Level 3 Level...

Page 148: ... setting PDF PDF A Secure PDF Signed PDF JPEG XPS If you chose a B W option in the Quality setting PDF PDF A Secure PDF Signed PDF TIFF Duplex Scan Off DuplexScan LongEdge DuplexScan ShortEdge Chooses the duplex scanning format Glass ScanSize A4 Letter Legal Folio To scan a Letter Legal or Folio size document you ll need to change the Glass Scan Size setting Level 1 Level 2 Level 3 Level 4 Options...

Page 149: ...al you can name the file as you like Scan to E mail Manual Quality Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 dpi You can choose the scan resolution and file format for your document File Type If you chose a Colour or Grey option in the Quality setting PDF PDF A Secure PDF Signed PDF JPEG XPS Level 1 Level 2 Level 3 Level ...

Page 150: ...e the file size for colour or greyscale scanning Number of Destinations You can add multiple destination E mail addresses Set New Default Quality File Type Glass ScanSize File size You can save your scan to E mail settings as the default settings Factory Reset You can restore all scan to E mail settings to the factory settings Scan to PC E mail You can scan a monochrome or a colour document into y...

Page 151: ...ur text document converted to an editable text file See 1 File You can scan a monochrome or a colour document into your computer Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1 Software User s Guide The factory settings are shown in Bold with an asterisk ...

Page 152: ...Multiple Page 1in1 2in1 4in1 9in1 16in1 25in1 1 in 2x2 pages 1 in 3x3 pages 1 in 4x4 pages 1 in 5x5 pages Sets the page layout when printing multiple pages directly from the USB Flash memory drive 29 Orientation Portrait Landscape Sets the page orientation when printing directly from the USB Flash memory drive 29 Duplex Off Long Edge Short Edge Chooses the duplex print format when printing directl...

Page 153: ...rinting directly from the USB Flash memory drive 29 PDF Option Document Document Markup Document Stamps Sets the USB direct print setting whether to print comments Markup or stamps in the PDF file along with the text 29 Index Print You can print a thumbnail page 30 Default settings Paper Size A4 Letter Legal Executive A5 A5 L A6 B5 B6 Folio Sets the default paper size when printing directly from t...

Page 154: ... Off Enables or disables the default page collation when printing directly from the USB Flash memory drive 30 Print Quality Normal Fine Sets the default print quality option when printing directly from the USB Flash memory drive 30 PDF Option Document Document Markup Document Stamps Sets the default USB direct print setting whether to print comments Markup or stamps in the PDF file along with the ...

Page 155: ...ter your four digit password The Secure Print button on the LCD becomes active when there is secure data See 1 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1 See Software User s Guide The factory settings are shown in Bold with an asterisk The Direct Print menu appears when a USB flash memory drive is connected to the USB direct interface ...

Page 156: ...To enter a space press the space key button or c Making corrections If you entered an incorrect character and want to change it use the arrow buttons to move the cursor under the incorrect character Then press Enter the correct character You can also insert letters by moving the cursor and entering a character Note The characters available may differ depending on your country The keyboard layout m...

Page 157: ...graphy by semiconductor laser beam scanning Memory Capacity 256 MB LCD liquid crystal display Touchscreen 5 in 12 6 cm Colour LCD 1 Power Source 220 240 V AC 50 60Hz Power Consumption 2 Peak 1200 W Copying Average Approx 615 W 3 Deep Sleep Average Approx 1 5W Ready Average Approx 75 W 1 Measured diagonally 2 USB connection to PC 3 When making a copy from one sheet Dimensions Weight With Consumable...

Page 158: ...ual work Such equipment should be placed in separate rooms because of the noise emission Ready LWAd 4 21 B A Sound pressure Operating Printing LPAm 57 dB A Ready LPAm 33 dB A 1 Measured in accordance with ISO 9296 Temperature Operating 10 to 32 5 C Storage 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation ADF automatic document feeder Up to 50 pages S...

Page 159: ... Document Size Single sided ADF Width 147 3 to 215 9 mm ADF Length 147 3 to 356 0 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 355 6 mm Document Size 2 sided Duplex ADF Width 147 3 to 215 9 mm ADF Length 147 3 to 356 0 mm ...

Page 160: ...ed paper Bond paper or Plain paper Paper Size Width 69 8 to 216 mm Length 116 to 406 4 mm Paper Weight 60 to 163 g m2 Maximum Paper Tray Capacity Up to 50 sheets of 80 g m2 Plain paper Paper Tray 2 option Paper Type Plain paper Thin paper or Recycled paper Paper Size Letter A4 B5 ISO JIS A5 B6 ISO Executive Legal and Folio Paper Weight 60 to 105 g m2 Maximum Paper Tray Capacity Up to 500 sheets of...

Page 161: ...tray immediately after they exit the machine to avoid the possibility of smudging Duplex Printing Manual Duplex Yes Automatic Duplex Yes Paper Size Automatic Duplex A4 Paper Weight Automatic Duplex 60 to 105 g m2 Paper Type Automatic Duplex Plain paper Thin paper Recycled paper or Glossy paper ...

Page 162: ... Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 1200 600 dpi First Copy Out Time Monochrome Less than 19 seconds from the READY mode and standard tray First Copy Out Time Colour Less than 21 seconds from the READY mode and standard tray ...

Page 163: ...Yes Yes TWAIN Compliant Yes Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows 7 Mac OS X 10 4 11 10 6 x 1 WIA Compliant Yes Windows XP Windows Vista Windows 7 ICA Compliant Yes Mac OS X 10 6 x Colour Depth 48 bit internal 24 bit external colour Resolution Up to 19200 19200 dpi interpolated 2 Up to 1200 2400 dpi optical 2 from Scanner Glass Up to 1200 60...

Page 164: ...d Monochrome Duplex Up to 14 sides minute 7 sheets minute A4 size 1 Print Speed Colour Duplex Up to 14 sides minute 7 sheets minute A4 size 1 Print Speed Monochrome Up to 28 pages minute A4 size 1 Print Speed Colour Up to 28 pages minute A4 size 1 First Print Out Time Monochrome Less than 16 seconds from the READY mode and standard tray First Print Out Time Colour Less than 16 seconds from the REA...

Page 165: ...mputer that has a USB 1 1 interface 2 Third party USB ports are not supported 3 See Network LAN on page 163 and the Network User s Guide for detailed network specifications USB It is recommended you use a USB 2 0 cable Type A B that is no more than 2 metres long 1 2 Ethernet 3 Use an Ethernet UTP cable category 5 or greater ...

Page 166: ...e file or a transparency file is not supported Compatibility PDF version 1 7 1 JPEG Exif JPEG PRN created by Brother printer driver TIFF scanned by all Brother MFC or DCP models PostScript 3 created by Brother BR Script 3 printer driver XPS version 1 0 Interface USB direct interface ...

Page 167: ...Specifications 159 D Scan to USB feature D File formats Black and white TIFF PDF PDF A Secure PDF Signed PDF Color and Gray document JPEG PDF PDF A Secure PDF Signed PDF XPS ...

Page 168: ...indows 2000 Professional 4 Intel Pentium II or equivalent 64 MB 256 MB 150 MB 500 MB Printing Scanning USB 10 100 Base Tx Ethernet Windows XP Home 2 5 Windows XP Professional 2 5 128 MB Windows XP Professional x64 Edition 2 5 64 bit Intel 64 or AMD64 supported CPU 256 MB 512 MB Windows Vista 2 5 Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB 500 MB 1 2 GB Windows ...

Page 169: ... MB 512 MB 50 MB N A Printing 10 100 Base Tx Ethernet Windows Server 2003 x64 Edition print only via network 64 bit Intel 64 or AMD64 supported CPU Windows Server 2008 print only via network Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 2 GB Windows Server 2008 R2 print only via network 64 bit Intel 64 or AMD64 supported CPU Macintosh Operating System Mac OS X 10 4 11...

Page 170: ...4 or Letter 1 High Capacity Toner Cartridge TN 325BK Black Approx 4 000 pages A4 or Letter 1 TN 325C Cyan Approx 3 500 pages A4 or Letter 1 TN 325M Magenta Approx 3 500 pages A4 or Letter 1 TN 325Y Yellow Approx 3 500 pages A4 or Letter 1 Super High Capacity Toner Cartridge TN 328BK Black Approx 6 000 pages A4 or Letter 1 TN 328C Cyan Approx 6 000 pages A4 or Letter 1 TN 328M Magenta Approx 6 000 ...

Page 171: ...available as a download from http solutions brother com LAN You can connect your machine to a network for Network Printing and Network Scanning Also included is Brother BRAdmin Light 1 Network Management software Security Protocols Wired APOP POP before SMTP SMTP AUTH SSL TLS IPPS HTTPS SMTP POP SNMP v3 802 1x EAP MD5 EAP FAST PEAP EAP TLS EAP TTLS Kerberos ...

Page 172: ... Drum unit cleaning 73 77 replacing 48 E Envelopes 14 20 21 23 Error messages on LCD 87 No Paper 89 Out of Memory 90 Print Unable XX 90 Scan Unable XX 91 F Folio 18 21 G Greyscale 155 H HELP LCD messages 120 Menu Table 121 L Labels 12 20 21 24 LCD liquid crystal display 6 120 M Machine information how to reset the machine 119 reset functions 119 serial number 119 Macintosh See Software User s Guid...

Page 173: ...ing your machine 120 Q Quality printing 109 112 R Remote setup See Software User s Guide Replacing belt unit 54 drum unit 48 toner cartridge 42 waste toner box 60 Resolution copy 154 print 156 scan 155 S Scanner glass using 26 Scanning See Software User s Guide Serial number how to find See inside front cover T Text entering 148 Toner cartridge replacing 42 Troubleshooting 106 document jam 93 94 e...

Page 174: ...This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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