92
Improving the print quality
B
If you have a print quality problem, print a test page first (
Menu
,
4
,
2
,
3
). If the printout looks good,
the problem is probably not the machine. Check the interface cable connections or try printing a
different document. If the printout or test page printed from the machine has a quality problem,
check the following steps first. And then, if you still have a print quality problem, check the chart
below and follow the recommendations.
Note
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
a
To get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See
Acceptable paper and other print media
b
Check that the drum unit and toner cartridge are installed properly.
Examples of poor print quality
Recommendation
Faint
Take out the drum unit and toner cartridge assembly. Hold the
assembly level with both hands and gently shake it from side to
side several times to spread the toner evenly inside the cartridge.
Check if the Toner Settings of
Replace Toner
is
Continue
(Continue mode) by pressing
Menu
,
1
,
8
. (See
Toner settings
in
Chapter 1
of the
Advanced User's Guide
.)
Check the machine’s environment. Conditions such as humidity,
high temperatures, and so on, may cause this print fault. (See
Safety and Legal booklet
.)
If the whole page is too light, Toner Save mode may be on. Turn
off
Toner Save
mode in the machine menu settings or
Toner
Save
mode in the printer
Properties
of the driver. (See
Toner
save
in
Chapter 1
of the
Advanced User's Guide
or
Advanced tab
in the
Software User’s Guide
.)
Clean the corona wire of the drum unit. (See
Put in a new toner cartridge. (See
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