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Brother 9045CDN - DCP Color Laser, User Manual

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Brother 9045CDN - DCP Color Laser User Manual Download Page 78

64

C

Troubleshooting

C

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be 
made 

from within

 that country.

 

If you are having difficulty with your machine

C

If you think there is a problem, check the chart below and follow the troubleshooting tips. You can 
solve most problems by yourself.

If you need additional help, the Brother Solutions Center offers the latest FAQs and 
troubleshooting tips.

Visit us at http://solutions.brother.com.

Troubleshooting and routine 

maintenance

C

Copy quality difficulties

Difficulties

Suggestions

Vertical black lines appears in 
copies.

Black vertical lines on copies are typically caused by dirt or correction fluid on the 
glass strip, or one of the corona wires for printing is dirty. (See 

Cleaning the 

scanner

on page 99 and 

Cleaning the corona wires

on page 104.)

Summary of Contents for 9045CDN - DCP Color Laser

Page 1: ...USER S GUIDE DCP 9045CDN Version A USA CAN ...

Page 2: ...ct on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you of enhancement...

Page 3: ...fy you of enhancements to your product and special offers Please complete and fax the Brother Warranty Registration And Test Sheet or for your convenience and most efficient way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs ...

Page 4: ...a Brother authorized service center call 1 877 BROTHER 1 877 276 8437 Service Center Locations Canada only For the location of a Brother authorized service center call 1 877 BROTHER In USA 1 877 BROTHER 1 877 276 8437 1 901 379 1215 fax In Canada 1 877 BROTHER 514 685 4898 fax ...

Page 5: ... MALL 1 877 552 6255 1 800 947 1445 fax http www brothermall com In Canada 1 877 BROTHER http www brother ca Description Item Toner Cartridge Standard Black TN 110BK Prints approx 2 500 pages Cyan TN 110C Prints approx 1 500 pages Magenta TN 110M Prints approx 1 500 pages Yellow TN 110Y Prints approx 1 500 pages Toner Cartridge High Yield Black TN 115BK Prints approx 5 000 pages Cyan TN 115C Print...

Page 6: ... LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL ...

Page 7: ... purchase date or the rated life of consumable whichever comes first What is NOT covered This warranty does not cover 1 Physical damage to this Product 2 Damage caused by improper installation improper or abnormal use misuse neglect or accident including but not limited to transporting this Product without the proper preparation and or packaging 3 Damage caused by another device or software used w...

Page 8: ...tative in troubleshooting as they diagnose the problem provide access to this Product at reasonable times and provide adequate working space including heat light ventilation electric current and outlets for the use of the Brother representative Limitations Brother is not responsible for damage to or loss of any equipment media programs or data related to the use of this Product Except for the repa...

Page 9: ...pping or transporting your Laser Printer MFC Fax machine please refer to your Operation Manual for the proper packaging procedures Failure to remove the Toner Cartridge and Toner Drum Unit waste toner packs or oil bottles on applicable models during shipping or transport will cause severe damage to the Laser Printer MFC Fax machine and will void the Warranty Improper packaging may cause severe dam...

Page 10: ...and using special paper 12 Unprintable area 15 Unprintable area for copies 15 Unprintable area when printing from a computer 16 Loading paper and envelopes 16 Loading documents 19 Using the ADF automatic document feeder 19 Using the scanner glass 20 3 General setup 21 Paper settings 21 Paper type 21 Paper size 21 Tray use in copy mode 22 Tray use in print mode 22 Volume settings 23 Beeper volume 2...

Page 11: ...tion III Walk up printing 6 Printing photos from a digital camera 40 Before using PictBridge 40 PictBridge requirements 40 Using PictBridge 40 Setting your digital camera 40 Printing images 41 DPOF printing 42 Connecting a camera as a storage device 42 Understanding the error messages 43 7 Printing data from a USB flash memory drive 44 Supported file formats 44 Creating a PRN or PostScript 3 file ...

Page 12: ...roubleshooting and routine maintenance 64 Troubleshooting 64 If you are having difficulty with your machine 64 Improving the print quality 70 Error and maintenance messages 81 Document jams 86 Paper jams 87 Routine maintenance 98 Cleaning the outside of the machine 98 Cleaning the scanner 99 Cleaning the laser scanner windows 100 Cleaning the corona wires 104 Cleaning the drum unit 108 Replacing t...

Page 13: ...50 How to access the menu mode 151 Menu table 152 Entering text 161 E Specifications 163 General 163 Print media 165 Copy 166 Scan 167 Print 168 Interfaces 169 PictBridge 169 Direct print feature 169 Computer requirements 170 Consumable items 171 Ethernet wired network 172 F Glossary 173 G Index 174 ...

Page 14: ...xii ...

Page 15: ...Section I General I General information 2 Loading paper and documents 10 General setup 21 Security features 25 ...

Page 16: ...1 Bold Bold style identifies keys on the machine control panel or computer screen Italics Italicized style emphasizes an important point or refers you to a related topic Courier New Courier New font identifies the messages shown on the LCD of the machine Warning icons tell you what to do to avoid the risk of injury Electrical Hazard icons alert you to a possible electrical shock Hot Surface icons ...

Page 17: ...r stand alone operations Software User s Guide and Network User s Guide This format is recommended for viewing on your computer PDF documents 4 manuals PDF User s Guide for stand alone operations Software User s Guide Network User s Guide and Quick Setup Guide This format is recommended for printing the manuals Click to go to the Brother Solutions Center where you can view or download the PDF docu...

Page 18: ... for stand alone operations Software User s Guide Network User s Guide and Quick Setup Guide The PDF format is recommended for printing the manuals Double click Brother Solutions Center icon to go to the Brother Solutions Center where you can view or download the PDF documents Internet access and PDF Reader software are required How to find scanning instructions 1 There are several ways you can sc...

Page 19: ...rother Home Page To view all Brother Numbers including Customer Service numbers for the USA and Canada click Support Information To access the USA Brother online shopping mall http www brothermall com for additional product and service information click Brother Mall com For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our web si...

Page 20: ...it password For details about using the Secure key see the Software User s Guide on the CD ROM Job Cancel Cancels a programmed print job and clears print data in machine s memory 2 LCD Displays messages to help you set up and use your machine 3 Status LED The LED will flash and change color depending on the machine s status 4 Menu keys Menu Lets you access the Menu to program your settings in the ...

Page 21: ...st Quality Lets you change the quality or contrast for the next copy Enlarge Reduce Reduces or enlarges copies Tray Select Lets you change which tray will be used for the next copy Sort Sorts multiple copies using the ADF N in 1 You can choose N in 1 copy to 2 or 4 pages onto one page 9 Duplex You can choose Duplex to copy on both sides of the paper 10 Scan Puts the machine in Scan mode For detail...

Page 22: ...f Green Yellow Red LED is on Green Yellow Red LED is blinking LED Machine Status Description Sleep Mode The power switch is off or the machine is in Sleep Mode Green Warming Up The machine is warming up for printing Green Ready The machine is ready to print Yellow Receiving Data The machine is either receiving data from the computer processing data in memory or printing data Yellow Data Remaining ...

Page 23: ... the same service call indication after turning the machine back on please call Brother Customer Service See Brother numbers on page i Red Cover open The front cover or back cover is open Close the cover Toner life end Replace the toner cartridge with a new one Paper error Put paper in the tray or clear the paper jam Check the LCD message Scan lock Check that the scanner lock lever is released Out...

Page 24: ...er tray 2 Since the standard paper tray is a universal type you can use any of the paper sizes one paper type and size at a time listed in the table in Paper capacity of the paper trays on page 11 The standard paper tray can hold up to 250 sheets of Letter A4 legal and folio size paper 20 lb or 80 g m2 Paper can be loaded up to the maximum paper mark on the sliding paper width guide Multi purpose ...

Page 25: ...r and Recycled paper up to 250 20 lb 80 g m2 Multi purpose tray MP tray Width 2 75 to 8 5 in 69 9 to 215 9 mm Length 4 57 to 16 0 in 116 0 to 406 4 mm Plain paper Thin paper Thick paper Recycled paper Bond paper Envelope and Labels up to 50 plain paper 20 lb 80 g m2 up to 3 envelopes Paper Tray Tray 2 A4 Letter Legal Executive A5 B5 B6 and Folio 1 Plain paper Thin paper and Recycled paper up to 50...

Page 26: ...centigrade for a period of 0 1 seconds If you have selected a cotton bond paper paper having a rough surface such as cockle or laid finished paper or paper that is wrinkled or puckered the paper may exhibit degraded performance Types of paper to avoid 2 CAUTION Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely sm...

Page 27: ...he sealing flaps should be folded crisply and correctly irregularly cut or folded envelopes may cause paper jams Envelopes should consist of two layers of paper in the area circled in figure below 1 Feeding direction Note Before you print envelopes you must fan the stack to avoid paper jams and misfeeds Before you print a lot of envelopes test one to make sure that the print results are what you w...

Page 28: ...that weighs more than the paper weight specifications for the machine with edges that are not straight or consistently square with windows holes cut outs or perforations with glue on surface as shown in figure below with double flaps as shown in figure below with sealing flaps that have not been folded at purchase with sealing flaps as shown in figure below with each side folded as shown in figure...

Page 29: ... withstand a temperature of 392 degrees Fahrenheit 200 degrees centigrade for a period of 0 1 seconds Label sheets should not exceed the paper weight specifications described in this User s Guide Labels exceeding this specification may not feed or print properly and may cause damage to your machine Labels can be fed from the MP tray only Types of labels to avoid 2 Do not use labels that are damage...

Page 30: ... tray optional lower tray or multi purpose tray When printing on plain paper 16 to 28 lb 60 to 105 g m2 use the paper tray For printing on other types of media use the MP tray multi purpose tray When you put paper into the paper tray note the following If your application software supports paper size selection on the print menu you can select it through the software If your application software do...

Page 31: ...elease lever 1 slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots d Fan the stack of paper well to avoid paper feeding problems e Put the paper into the paper tray with the top edge of the paper in first and the print side face down Make sure that the paper is flat in the tray and below the maximum paper mark 1 f Push the paper tray firmly back into the ...

Page 32: ...thick paper Before loading press the corners and sides of the envelopes to make them as flat as possible a Unfold the output paper tray support flap 1 b Open the MP tray and lower it gently c Pull out the MP tray support flap 1 d Put the envelopes up to 3 or media in the MP tray with the top edge first and the print side face up 1 1 ...

Page 33: ...the scanner glass If you do this the ADF may jam DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric a Unfold the ADF document output support flap 1 and the ADF support flap 2 b Fan the pages well c Place your document face up top edge first in the ADF until you feel it touch the feed roller The LCD will show ADF Rea...

Page 34: ... 8 5 inches wide and up to 14 inches long 215 9 mm wide to 355 6 mm long To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left center the document face down on the scanner glass c Close the document cover CAUTION If the document is a book or is thick DO NOT slam the cover or press on it ...

Page 35: ...e of paper in the tray you will also need to change the setting for paper size at the same time so your machine can fit the document on the page a Do one of the following To set the paper size for the MP Tray press Menu 1 2 1 To set the paper size for Tray 1 press Menu 1 2 2 To set the paper size for Tray 2 press Menu 1 2 3 if you installed the optional tray 12 Paper Size 1 MP Tray a A4 b Letter S...

Page 36: ...st suitable paper and pulls paper from that tray If no tray has suitable paper the machine pulls paper from the higher priority tray When using the scanner glass your document is copied from the higher priority tray even if more suitable paper is in another paper tray Tray use in print mode 3 You can change the default tray the machine will use for printing from your computer a Press Menu 1 6 2 16...

Page 37: ...tomatically for Daylight Savings Time It will set itself forward one hour in the Spring and back one hour in the Fall a Press Menu 1 4 14 Auto Daylight a On b Off Select ab or OK b Press a or b to choose On or Off Press OK c Press Stop Exit Ecology features 3 Toner save 3 You can save toner using this feature When you set toner save to On print appears lighter The default setting is Off a Press Me...

Page 38: ...K c Press Stop Exit Turning off the scanner lamp 3 The scanner lamp stays on for 30 minutes before automatically switching off to preserve the life of the lamp and reduce power consumption To turn the scanner lamp off manually press the d and c keys simultaneously The scanner lamp will remain turned off until the next time you use the scanning feature Note Turning the lamp off regularly will reduc...

Page 39: ...et up to 25 individual users and one Public user When you set up a Public user you can restrict one or more of the machine s functions to all users who do not have a password Only administrators can set limitations and make changes for each user When Print is disabled PC print jobs will be lost without notification Setting the password for the administrator 4 The password you set in these steps is...

Page 40: ... is disabled for the Public user all restricted users will be unable to use the Print function f Press Stop Exit Setting up restricted users 4 You can set up users with restrictions and a password a Press Menu 1 8 18 Function Lock a Lock OffiOn Set Password b Setup User Select ab or OK b Press a or b to select Setup User Press OK c Enter the administrator password Press OK 18 Function Lock Setup U...

Page 41: ...a or b to select Lock OniOff Press OK c Enter your four digit administrator password Press OK Switching Users 4 This setting allows a restricted user to log on the machine when Secure Function Lock is turned on Note After a restricted user has finished using the machine it will return to the Public setting in one minute a Hold down d as you press Secure Function Lock Change User PIN XXXX Pls enter...

Page 42: ...Chapter 4 28 ...

Page 43: ...Section II Copy II Making copies 30 ...

Page 44: ... c Press Black Start or Color Start Note To sort your copies see Sorting copies using the ADF on page 36 If the LCD shows Please Wait and the machine stops copying while you are making multiple copies please wait for 30 to 40 seconds until the machine finishes the color registration and cleaning process of the belt unit Stop copying 5 To stop copying press Stop Exit Making copies 5 Contrast Qualit...

Page 45: ...ded mode for ordinary printouts Suitable for documents that contain both text and photographs Text Suitable for documents containing only text Photo Suitable for copying photographs To temporarily change the quality setting follow the steps below a Load your document b Use the numeric keys to enter the number of copies up to 99 c Press Contrast Quality Press a or b to choose Quality Press OK d Pre...

Page 46: ...ge Reduce or c e Press c f Do one of the following Press a or b to choose the enlargement or reduction ratio you want Press OK Press a or b to choose Custom 25 400 Press OK Use the numeric keys to enter an enlargement or reduction ratio from 25 to 400 For example press 5 3 to enter 53 Press OK g Press Black Start or Color Start Note Page Layout Options 2 in 1 P 2 in 1 L 4 in 1 P or 4 in 1 L are no...

Page 47: ...99 c Press N in 1 d Press a or b to choose 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L or Off 1 in 1 Press OK e Press Black Start or Color Start to scan the page If you placed the document in the ADF the machine scans the pages and starts printing If you are using the scanner glass go to f f After the machine scans the page press 1 to scan the next page Flatbed Copy Next Page a 1 Yes b 2 No Select ab or O...

Page 48: ...duplex copy feature This allows you to copy on both sides of a sheet of paper If you want to use the duplex copy feature we recommend you load your document in the ADF If you get an Out of Memory message while you are making duplex copies try installing extra memory See Out of memory message on page 38 Duplex copy long edge 5 1 sided i 2 sided Portrait Landscape 2 sided i 2 sided Portrait Landscap...

Page 49: ...s Black Start or Color Start to scan the document Note Duplex copy using a 2 sided legal size document is not available Advanced Duplex copy short edge 5 Advanced 2 sided i 1 sided Portrait Landscape Advanced 1 sided i 2 sided Portrait Landscape a Load your document b Use the numeric keys to enter the number of copies up to 99 c Press Duplex and a or b to select Advanced Duplex a1sided i 2sided 2s...

Page 50: ...ress Black Start or Color Start Adjusting brightness contrast and color 5 Brightness 5 Adjust the copy brightness to make copies darker or lighter To temporarily change the copy brightness setting follow the steps below a Load your document b Use the numeric keys to enter the number of copies up to 99 c Press a or b to choose Bright Quality Auto Enlg Red 100 Tray MP T1 Bright nnonn c Select d c OK...

Page 51: ... the contrast Press OK e Press Black Start or Color Start To change the default setting follow the steps below a Press Menu 2 3 23 Contrast nnonn Select d c OK b Press d or c to increase or decrease the contrast Press OK c Press Stop Exit Color adjust 5 You can change the default setting for color saturation To change the default setting follow the steps below a Press Menu 2 4 24 Color Adjust 1 Re...

Page 52: ... is installed To change the default setting for Tray Select see Tray use in copy mode on page 22 Out of memory message 5 If the memory becomes full while you are making copies the LCD message will guide you through the next step If you get an Out of Memory message while scanning a subsequent page you will have the option to press Black Start or Color Start to copy the pages scanned so far or to pr...

Page 53: ...Section III Walk up printing III Printing photos from a digital camera 40 Printing data from a USB flash memory drive 44 ...

Page 54: ...sing PictBridge 6 Setting your digital camera 6 Make sure your camera is in PictBridge mode The following PictBridge settings may be available from the LCD of your PictBridge compatible camera Depending on your camera some of these settings may not be available Copies Quality Paper size Date print File name print Layout Note The names and availability of each setting depends on the specification o...

Page 55: ...ed information on changing PictBridge settings Printing images 6 a Make sure that your camera is turned off Connect your camera to the USB direct interface 1 on the front of the machine using a suitable USB cable b Turn on the camera Make sure your camera is in PictBridge mode When the machine has recognized the camera the LCD shows the following message depending on which mode the machine is in a...

Page 56: ... will be able to choose on the digital camera display the images and number of copies you want to print The following DPOF settings are available 1 in 1 printing Copies Connecting a camera as a storage device 6 Even if your camera is not in PictBridge mode or does not support PictBridge you can connect your camera as a normal storage device This enables you to print photos from your camera Follow ...

Page 57: ...and troubleshoot any problems Out of Memory This message will appear if you are working with images that are too large for the machine s memory Unusable Device This message will appear if you connect an incompatible or broken device to the USB direct interface To clear the error unplug the device from the USB direct interface For more detailed solutions see Error and maintenance messages on page 8...

Page 58: ...red files are not supported Creating a PRN or PostScript 3 file for direct printing 7 Note The screens in this section may vary depending on your application and operating system a From the menu bar of an application click File then Print b Choose Brother DCP 9045CDN Printer 1 and check the Print to file box 2 Click Print c Choose the folder you want to save the file to and enter the file name if ...

Page 59: ...pear on the LCD as the first 6 characters of the file name followed by a tilde mark and a number For example HOLIDAY2007 JPG would appear as HOLIDA 1 JPG Only the following characters can be displayed on the LCD A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 _ d Do one of the following Press a or b to choose a setting you need to change and press OK and then press a or b t...

Page 60: ...chine is not in the direct print mode Press Menu 4 to enter the USB Direct I F menu See Menu table on page 150 Understanding the error messages 7 Once you are familiar with the types of errors that can occur while you print data from the USB flash memory drive with direct print you can easily identify and troubleshoot any problems Out of Memory This message will appear if you are working with imag...

Page 61: ...Section IV Software IV Software and network features 48 ...

Page 62: ...t installed the software see Viewing documentation Windows on page 3 a From the Start menu point to Brother DCP 9045CDN from the programs group then click User s Guides in HTML format b Click on the manual you want SOFTWARE USER S GUIDE NETWORK USER S GUIDE or USER S GUIDE from the top menu c Click the heading you would like to view from the list at the left of the window For Macintosh 8 a Make su...

Page 63: ...Section V Appendixes V Safety and legal 50 Option 60 Troubleshooting and routine maintenance 64 Menu and features 150 Specifications 163 Glossary 173 ...

Page 64: ...OT place the machine near heaters air conditioners refrigerators water chemicals or devices that contain magnets or generate magnetic fields DO NOT expose the machine to direct sunlight excessive heat open flames salty or corrosive gasses moisture or dust DO NOT connect your machine to an AC power outlet controlled by wall switches or automatic timers Disruption of power can wipe out information i...

Page 65: ...t DO NOT handle the plug with wet hands Doing this might cause an electrical shock Always make sure the plug is fully inserted After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration The fuser unit is marked with a caution label Please DO NOT remove or ...

Page 66: ...h and dispose of it according to local regulations When you move the machine grasp the side hand holds that are located at the bottom of the machine DO NOT carry the machine by holding scanner unit To prevent injuries when moving or lifting this machine make sure to use at least two people This product must be installed near an AC power outlet that is easily accessible In case of an emergency you ...

Page 67: ...owing 1 DO NOT use this product near water for example near a bath tub wash bowl kitchen sink washing machine or in a wet basement or near a swimming pool 2 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning 3 DO NOT use this product to report a gas leak in the vicinity of the leak 4 Use only the power cord provided with the machine SAVE...

Page 68: ...mmunications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase t...

Page 69: ...on A CAUTION DO NOT connect this product to a LAN connection that is subject to over voltages Laser safety A This equipment is certified as a Class 1 laser product as a defined in IEC 60825 1 A2 2001 specifications under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 This means that the equipm...

Page 70: ...rosol cleaners Use a damp cloth for cleaning 5 DO NOT place this product on an unstable cart stand or table The product may fall causing serious damage to the product 6 Slots and openings in the cabinet at the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should n...

Page 71: ... may expose you to dangerous voltage points and other risks and may void your warranty Refer all servicing to a Brother Authorized Service Center For the location of your nearest Brother Authorized Service Center please call In USA 1 877 BROTHER 1 877 276 8437 In Canada 1 877 BROTHER 15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel und...

Page 72: ...pied Money Bonds or other certificates of indebtedness Certificates of Deposit Internal Revenue Stamps canceled or uncanceled Selective Service or draft papers Passports United States Canadian Postage Stamps canceled or uncanceled Food Stamps Immigration Papers Checks or drafts drawn by Governmental agencies Identifying badges or insignias Copyrighted works cannot be copied Sections of a copyright...

Page 73: ... Postscript 3 is a trademark of Adobe Systems Incorporated Nuance the Nuance logo PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications Inc or its affiliates in the United States and or other countries Presto PageManager is a registered trademark of NewSoft Technology Corporation PictBridge is a trademark Java and all Java based trademarks and logos are trademarks...

Page 74: ...60 B Option B This machine has the following optional accessory You can increase the capabilities of the machine with this item Option B Lower tray unit DIMM memory LT 100CL ...

Page 75: ...t the machine down a Turn off the power switch Unplug the interface cable and then the power cord from the AC outlet b Using two people lift the machine carefully and place it onto the optional lower tray unit so that the alignment pins of the lower tray unit are inserted into the guide holes on the bottom of the machine as shown c Plug the machine s power cord back into the AC power outlet first ...

Page 76: ...er paper tray No additional steps are required Memory board B This machine has 128 MB of standard memory and one slot for optional memory expansion You can expand the memory up to 640 MB by installing dual in line memory modules SO DIMMs When you add the optional memory it increases the performance for both copy and print operations In general the machine uses industry standard SO DIMM with the fo...

Page 77: ...rd surface e Hold the DIMM by the edges and align the notches in the DIMM with the protrusions in the slot Insert the DIMM diagonally 1 then tilt it toward the interface board until it clicks into place 2 f Put the DIMM covers 2 and 1 back on g Plug the machine s power cord back into the AC power outlet first and then connect the interface cable h Turn on the machine s power switch Note To make su...

Page 78: ...ms by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Troubleshooting and routine maintenance C Copy quality difficulties Difficulties Suggestions Vertical black lines appears in copies Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip or one of ...

Page 79: ...cked The machine prints unexpectedly or it prints garbage Pull out the paper tray and wait until the machine stops printing Then turn off the machine s power switch and disconnect from the power for several minutes Check the settings in your application to make sure it is set up to work with your machine The machine prints the first couple of pages correctly then some pages have text missing Check...

Page 80: ...a new stack of paper into the paper tray If there is paper in the paper tray make sure it is straight If the paper is curled you should straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back into the paper tray Reduce the amount of paper in the paper tray and then try again Check that the MP tray mode is not chosen in the printer driver If the LCD shows Paper...

Page 81: ...paper and other media on page 10 Printed pages are smeared The Paper Type setting may be incorrect for the type of print media you are using or the print media may be too thick or have a rough surface See Acceptable paper and other media on page 10 and Basic tab in the Software User s Guide on the CD ROM Printouts are too light If this problem occurs when making copies turn Toner Save mode to off ...

Page 82: ...Internet Connections and then Windows Firewall Make sure that Windows Firewall on the General tab is set to On b Click the Advanced tab and Settings button of the Network Connection Settings c Click the Add button d To add port 54925 for network scanning enter the information below 1 In Description of service Enter any description for example Brother Scanner 2 In Name or IP address for example 192...

Page 83: ...anning enter the information below 1 In Name Enter any description for example Brother Scanner 2 In Port number Enter 54925 3 Make sure UDP is selected Then click OK g Make sure that the new setting is added and is checked and then click Apply h If you still have trouble with your network connection such as network scanning or printing check File and Printer Sharing box in the Exceptions tab and t...

Page 84: ...aper Make sure that the front cover is closed properly Shake the toner cartridges gently Clean the laser scanner windows with a soft cloth See Cleaning the laser scanner windows on page 100 Turn off Toner Save See Toner save on page 23 White streaks or bands down the page Shake the toner cartridges gently Clean the laser scanner windows with a soft cloth See Cleaning the laser scanner windows on p...

Page 85: ...lors are missing Make sure that the toner cartridges are installed properly See Replacing a toner cartridge on page 118 One of the toner cartridges may be damaged Identify the missing color and put in a new toner cartridge for the color with the white line See Replacing a toner cartridge on page 118 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 123 Example...

Page 86: ...er cartridge for the color causing the problem See Replacing a toner cartridge on page 118 Clean the corona wires of the drum unit for the color causing the problem See Cleaning the corona wires on page 104 If the print quality has not improved put in a new drum unit See Replacing the drum unit on page 123 Page skewed Make sure the paper or other print media is loaded properly in the paper tray an...

Page 87: ...ng in the printer driver Colors the machine can print and colors you see on a monitor are different The machine may not be able to reproduce the colors on your monitor Make sure that you use paper that meets our specifications See Acceptable paper and other media on page 10 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 123 Put in a new belt unit See Replac...

Page 88: ...urn the drum unit over then make sure that four drum unit gears are in the home position The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in the illustration The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 123 Put in a new belt unit See Replacing the belt un...

Page 89: ...0 Check the paper type and quality See Acceptable paper and other media on page 10 Make sure that the back cover is closed properly Make sure that paper is loaded properly Make sure that you choose the proper media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other media on page 10 and Basic tab in the Software User s Guide on the CD ROM Turn over...

Page 90: ...er unit is in the closed position Call Brother Customer Service to replace the fuser unit Poor fixing when printed on thick paper Choose Thick paper mode in the printer driver or in the machine s Paper Type menu setting See Paper type on page 21 and Basic tab in the Software User s Guide on the CD ROM Make sure that you use paper that meets our specifications See Acceptable paper and other media o...

Page 91: ...igh humidity will cause paper to curl If you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray Follow these steps a Open the back cover b Push the gray lever to the right as shown below c Close the back cover and resend the print job Note When you ha...

Page 92: ...the right hand side to the envelope position as shown in the illustration below c Close the back cover and re send the print job Note When you have finished printing open the back cover and reset the two gray levers back to their original position Examples of poor print quality Recommendation ABCDEFG EFGHIJKLMN ...

Page 93: ...tion below c Close the back cover d Choose Plain Paper mode in the printer driver and re send the print job e If the problem is not solved after printing a few pages choose Thin Paper mode in the printer driver and re send the print job Note When you have finished printing open the back cover and reset the two gray levers back to the original position Use thicker paper than you are now using Examp...

Page 94: ...tive drum Take all the toner cartridges out of the drum unit and turn the drum unit over Wipe the toner on the edge of drum unit with a dry lint free soft cloth as shown in the illustration Examples of poor print quality Recommendation ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456...

Page 95: ...nues call your Brother dealer Cartridge Error Put the Black K Toner Cartridge back in 1 1 The toner cartridge colour with the problem is shown in the message The toner cartridge is not installed properly Pull out the drum unit take out the toner cartridge that is indicated on the LCD and put it back into the drum unit again Change Parts Belt Unit It is time to replace the belt unit Replace the bel...

Page 96: ...hine spinning and that the exhaust outlet isn t blocked If the fan is spinning remove any obstacles that surround the exhaust outlet and then leave the machine turned on but do not use it for several minutes If the fan is not spinning follow the suggestions below Turn off the machine s power switch and then turn it on again If the error message continues leave the machine for several minutes and t...

Page 97: ... belt unit is not installed Install the belt unit See Replacing the belt unit on page 129 No Drum Unit The drum unit is not installed Install the drum unit See Replacing the drum unit on page 123 No Paper The machine is out of paper or paper is not properly loaded in the paper tray Do one of the following Refill the paper in the paper tray or MP tray Remove the paper and load it again No Tray The ...

Page 98: ...toner cartridge with a new one See Replacing a toner cartridge on page 118 Turn off the machine s power switch Wait a few seconds then turn it on again If the problem continues call Brother Customer Service Rename the File There is already a file on the USB flash memory drive with the same name as the file you are trying to save Change the file name of the file on the USB flash memory drive or the...

Page 99: ...ife is shown in the message If the LCD shows Toner Low you can still print however the machine is telling you that the toner cartridge is near the end of its life and the toner will soon run out Order a new toner cartridge now for the toner cartridge colour that is low Too Many Files There are too many files stored on the USB flash memory drive Reduce the number of files stored on the USB flash me...

Page 100: ...t is not jammed b Open the ADF cover c Pull the jammed document out to the left d Close the ADF cover e Press Stop Exit Document is jammed under the document cover C a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the right d Close the document cover e Press Stop Exit Document is jammed at the output tray C a Take out any paper from ...

Page 101: ...e will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration Note The LCD names for the paper trays are as follows Standard paper tray Tray 1 Optional lower tray Tray 2 Multi purpose tray MP Tray Paper is jammed in the MP tray C If the LCD shows Jam MP Tray follow these steps Jam MP Tray a Remove the paper from the MP tray b R...

Page 102: ...s under the maximum paper height guides on both sides of the tray Paper is jammed in Paper Tray 1 or Tray 2 C If the LCD shows Jam Tray 1 or Jam Tray 2 follow these steps Jam Tray 1 Jam Tray 2 a Pull the paper tray completely out of the machine For Jam Tray 1 For Jam Tray 2 b Use both hands to slowly pull out the jammed paper ...

Page 103: ...s d Put the paper tray firmly back in the machine CAUTION DO NOT take out the standard paper tray while paper is feeding from a lower paper tray as this will cause a paper jam Paper is jammed inside the machine C If the LCD shows Jam Inside follow these steps Jam Inside a Pull the paper tray completely out of the machine b Use both hands to slowly pull out the jammed paper c Press the front cover ...

Page 104: ...e drum unit up and then pull it out until it stops e Release the gray lock lever 1 that is on the left side of the machine Lift the front of the drum unit up and pull the drum unit completely out of the machine using the green handles on the drum unit 1 ...

Page 105: ...clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration f The jammed paper may be pulled out with the toner cartridge and drum unit assembly or this may release the paper so you can pull it out of the paper tray opening ...

Page 106: ... the gray lock lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 Note When you put the drum unit in the machine match the green guides 1 of the drum unit handle to the green arrows 2 on both sides of the machine 1 1 2 1 2 1 ...

Page 107: ...nit in until it stops h Close the front cover of the machine i Put the paper tray firmly back in the machine Paper is jammed at the back of the machine C If the LCD shows Jam Rear follow these steps Jam Rear a Press the cover release lever to open the front cover ...

Page 108: ...levers one on the left hand side and one on the right hand side as shown in the illustration below and then fold down the fuser cover 1 HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration 1 ...

Page 109: ...sing both hands gently pull the jammed paper out of the fuser unit f Close the fuser cover 1 and lift the two green levers at the left and right hand sides g Close the back cover h Put the drum unit and toner cartridge assembly back in the machine 1 ...

Page 110: ...ps Jam Duplex a Pull the paper tray completely out of the machine and check inside the machine b If paper is not caught inside the machine check underneath the paper tray Note DO NOT put the paper tray back in at this point c If the paper is not caught in the paper tray open the back cover d Push the gray lever on the left hand side 1 to the right 1 ...

Page 111: ...machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration e Pull out the jammed paper slowly f Reset the gray lever on the left hand side 1 back to the original position g Close the back cover h Put the paper tray firmly back in the machine 1 ...

Page 112: ...ohol to remove dirt from the control panel It may crack the panel DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine Doing this may cause a fire or electrical shock For more information see Important safety instructions on page 56 Clean the outside of the machine as follows C a Turn off the machine s power switch Disconnect all cables and then unplug...

Page 113: ...ass 3 underneath it with a soft lint free cloth moistened with a non flammable glass cleaner c In the ADF unit clean the white bar 1 and the scanner glass strip 2 underneath it with a soft lint free cloth moistened with a non flammable glass cleaner d Plug the machine s power cord back into the AC power outlet first and reconnect all cables Turn on the machine s power switch Note In addition to cl...

Page 114: ...the laser scanner windows with your fingers a Turn off the machine s power switch Disconnect all cables and then unplug the power cord from the AC power outlet b Press the front cover release button and then open the front cover c Hold the green handle of the drum unit Lift the drum unit up and then pull it out until it stops ...

Page 115: ...e front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front cover of the machine DO NOT touch the shaded parts shown in the illustration 1 ...

Page 116: ...hat you place the drum unit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration e Wipe the scanner windows 1 with a dry lint free cloth 1 ...

Page 117: ...lows 1 Make sure that the gray lock lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 Note When you put the drum unit in the machine match the green guides 1 of the drum unit handle to the green arrows 2 on both sides of the machine 1 1 2 1 2 1 ...

Page 118: ...irst and reconnect all cables Turn on the machine s power switch Cleaning the corona wires C If you have print quality problems clean the corona wires as follows a Turn off the machine s power switch Disconnect all cables and then unplug the power cord from the AC power outlet b Press the front cover release button and then open the front cover ...

Page 119: ...ION We recommend that you place the toner cartridges on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner DO NOT put a toner cartridge into a fire It could explode resulting in injuries Handle the toner cartridges carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To avoid print quality ...

Page 120: ... of each of the corona wires 1 Corona wire cover for Black K 2 Corona wire cover for Yellow Y 3 Corona wire cover for Magenta M 4 Corona wire cover for Cyan C f Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times CAUTION Be sure to return the tab to the home position b 1 If you do not printed pages may have a vertical stripe...

Page 121: ... the drum unit and make sure that you fold down the toner cartridge handle A once the toner cartridge is in place Repeat this for all the toner cartridges 1 C Cyan 2 M Magenta 3 Y Yellow 4 B Black j Push the drum unit in until it stops k Close the front cover of the machine l Plug the machine s power cord back into the AC power outlet first and reconnect all cables Turn on the machine s power swit...

Page 122: ...il DRUM CLEANING is displayed on the LCD f Press Black Start or Color Start The paper will feed into the machine to start the drum cleaning ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ...

Page 123: ...ain If this problem still remains repeat steps c to h several times If the problem still remains after repeating step c to h several times go to step j j Turn off the machine s power switch Disconnect all cables and then unplug the power cord from the AC power outlet k Press the front cover release button and then open the front cover l Hold the green handle of the drum unit Lift the drum unit up ...

Page 124: ...the drum unit CAUTION Hold the handles of drum unit when you carry it DO NOT hold the sides of the drum unit We recommend that you place the drum unit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner n Hold the handle of the toner cartridge and pull it out of the drum unit Repeat this for all of the toner cartridges 1 ...

Page 125: ...er cartridges carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once CAUTION To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations o Turn the drum unit over by holding the green handles Make sure that the drum un...

Page 126: ... of the drum gently with a cotton swab until the dust or paper powder on the surface comes off CAUTION The drum is photosensitive so DO NOT touch it with your fingers DO NOT clean the surface of the photosensitive drum with a sharp object DO NOT use a scrubbing or wiping motion because this might damage the drum s Turn the drum unit gear toward you by hand to return it to the home position The hom...

Page 127: ...lor label on the drum unit and make sure that you fold down the toner cartridge handle A once the toner cartridge is in place Repeat this for all the toner cartridges 1 C Cyan 2 M Magenta 3 Y Yellow 4 B Black u Put the drum unit back in the machine as follows 1 Make sure that the gray lock lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 A 1 2 3 4 ...

Page 128: ...e drum unit handle to the green arrows 2 on both sides of the machine 2 Push the drum unit in until it stops v Close the front cover of the machine w Plug the machine s power cord back into the AC power outlet first and reconnect all cables Turn on the machine s power switch 2 1 2 1 ...

Page 129: ...se 3 When printing on Letter size paper at 5 print coverage for CMYK each The actual number of printed pages will vary depending on the print jobs and paper you use LCD messages Consumable item to replace Approximate life How to replace Order No Toner Life End Replace Black K Toner Cartridge 1 Toner cartridges standard 2 500 pages Black 2 1 500 pages Cyan Magenta Yellow 2 See Replacing a toner car...

Page 130: ...aper you use 3 When printing on Letter size paper at 5 print coverage for CMYK each The actual number of printed pages will vary depending on the print jobs and paper you use LCD messages Consumable item to replace Approximate life How to replace Order No Toner Low Prepare New Black K Toner Cartridge 1 Toner cartridges standard 2 500 pages Black 2 1 500 pages Cyan Magenta Yellow 2 See Replacing a ...

Page 131: ...s and machine parts may be reduced The projected life for toner cartridges and a waste toner box is based on an average 5 coverage of the printable area using any color toner cartridge Frequency of replacement will vary depending on the complexity of printed pages percentage of coverage and type of media used LCD messages Consumable item to replace Approximate life How to replace Order No Change P...

Page 132: ...ow the LCD shows Toner Low For details about the specific order number for each toner cartridge color by page yield see Ordering accessories and supplies on page iii Note It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning Toner life end message C When the following message appears on the LCD you need to replace the toner cartridge The second line of th...

Page 133: ...en you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration a Press the front cover release button and then open the front cover b Hold the green handle of the drum unit Lift the drum unit up and then pull it out until it stops c Hold the handle of the toner cartridge and pull it out of the drum unit Repeat this for all the toner cartridges ...

Page 134: ...mpted use of potentially incompatible toner and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party toner and or cartridges To protect your investment and obtain premium performance from the Brother machine we strongly recommen...

Page 135: ...a wire cover 1 and then open the cover 2 Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times CAUTION Be sure to return the tab to the home position b 1 If you do not printed pages may have a vertical stripe 3 Close the corona wire cover 4 Repeat step 1 through step 3 to clean each of the remaining three corona wires e Unpack...

Page 136: ...you match the toner cartridge color to the same color label on the drum unit and make sure that you fold down the toner cartridge handle A once the toner cartridge is in place Repeat this for all the toner cartridges 1 C Cyan 2 M Magenta 3 Y Yellow 4 K Black h Push the drum unit in until it stops i Close the front cover of the machine A 1 2 3 4 A ...

Page 137: ...s on your hands or clothes wipe or wash it off with cold water at once Note The drum unit is a consumable item and it is necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and how much toner you use for the number of pages per print job The estimated drum life is approximately 17 000 pages The actual number of ...

Page 138: ... a Turn off the machine s power switch Press the front cover release button and then open the front cover b Hold the green handle of the drum unit Lift the drum unit up and then pull it out until it stops ...

Page 139: ...posable paper underneath it in case you accidentally spill or scatter toner Note Discard the used drum unit according to local regulations keeping it separate from domestic waste Be sure to seal up the drum unit tightly so that toner powder does not spill out of the unit If you have questions call your local waste disposal office CAUTION To prevent damage to the machine from static electricity DO ...

Page 140: ...ll the toner cartridges CAUTION We recommend that you place the toner cartridges on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once e Unpack the new drum unit and remove the protective cover 2 1 ...

Page 141: ...lor label on the drum unit and make sure that you fold down the toner cartridge handle A once the toner cartridge is in place Repeat this for all the toner cartridges 1 C Cyan 2 M Magenta 3 Y Yellow 4 K Black g Put the drum unit back in the machine as follows 1 Make sure that the gray lock lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 A 1 2 3 4 ...

Page 142: ...dle to the green arrows 2 on both sides of the machine 2 Push the drum unit in until it stops h Close the front cover of the machine When you replace the drum unit with a new one you need to reset the drum unit counter by completing the following steps i Turn on the machine s power switch 2 1 2 1 ...

Page 143: ...unit counter m Press Stop Exit Replacing the belt unit C Order Number BU 100CL Change Parts Belt Unit message C When the belt unit runs out the following message appears on the LCD When you see this message you must replace the belt unit Change Parts Belt Unit CAUTION DO NOT touch the surface of the belt unit If you touch it it could degrade print quality Damage caused by improper handling of the ...

Page 144: ... belt unit C a Turn off the machine s power switch b Press the front cover release button and then open the front cover c Hold the green handle of the drum unit Lift the drum unit up and then pull it out until it stops ...

Page 145: ...ing the green handles on the drum unit CAUTION Hold the handles of drum unit when you carry it DO NOT hold the sides of the drum unit We recommend that you place the drum unit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustr...

Page 146: ...on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner f Unpack the new belt unit and remove the protective cover and paper g Put the new belt unit in the machine Match the h mark on the belt unit to the g mark on the machine Push down on the green area of the belt unit to lock it in place ...

Page 147: ...lows 1 Make sure that the gray lock lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 Note When you put the drum unit in the machine match the green guides 1 of the drum unit handle to the green arrows 2 on both sides of the machine 1 1 2 1 2 1 ...

Page 148: ... OK m Press 1 to reset the belt unit counter n Press Stop Exit Replacing the waste toner box C Order Number WT 100CL Change Parts Waste Toner Box message C After you have printed approximately 20 000 images at 5 coverage for CMYK each you must change the waste toner box The actual number of printed pages will vary depending on the print jobs and paper you use Change Parts Waste Toner Box Waste Ton...

Page 149: ...put the waste toner box into a fire It could explode Be careful not to spill the toner DO NOT inhale or allow it to get into your eyes CAUTION Handle the waste toner box carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once a Press the front cover release button and then open the front cover ...

Page 150: ...the drum unit up and then pull it out until it stops c Release the gray lock lever 1 that is on the left side of the machine Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit 1 ...

Page 151: ...l or scatter toner If toner scatters on your hands or clothes wipe or wash it off with cold water at once To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration d Hold the green parts of the belt unit with both hands and lift the belt unit up then pull it out CAUTION We recommend that you place the belt unit on a clean flat surface with a pie...

Page 152: ...it separate from domestic waste If you have questions call your local waste disposable office f Unpack the new waste toner box and put the new one in the machine using the green handle g Put the belt unit back in the machine Match the h mark on the belt unit to the g mark on the machine Push down on the green area of the belt unit to lock it in place ...

Page 153: ...lows 1 Make sure that the gray lock lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 Note When you put the drum unit in the machine match the green guides 1 of the drum unit handle to the green arrows 2 on both sides of the machine 1 1 2 1 2 1 ...

Page 154: ...140 2 Push the drum unit in until it stops i Close the front cover of the machine ...

Page 155: ...e or shipping it without properly removing the installed supplies can result in SEVERE damage to the machine As a result your machine may not operate properly afterwards Failure to properly prepare the machine for shipping according to the instructions in this section may VOID YOUR WARRANTY To prevent injuries when moving or lifting this machine make sure at least two people lift the machine toget...

Page 156: ...en unplug the power cord from the AC power outlet b Lift the document cover Push the scanner lock lever down to lock the scanner c Press the front cover release button and then open the front cover d Hold the green handle of the drum unit Lift the drum unit up and then pull it out until it stops ...

Page 157: ...nit on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner f Hold the handle of the toner cartridge and pull it out of the drum unit Repeat this for all of the toner cartridges CAUTION We recommend that you place the toner cartridges on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill ...

Page 158: ...a piece of disposable paper underneath it in case you accidentally spill or scatter toner i Remove the waste toner box from the machine using the green handle and place it into the plastic bag included in the carton j Put the belt unit back in the machine Match the h mark on the belt unit to the g mark on the machine Push down on the green area of the belt unit to lock it in place ...

Page 159: ...elt unit as shown in the illustration l Put a piece of paper letter or A4 on the belt unit to prevent damage to the belt unit m Put the drum unit back in the machine as follows 1 Make sure that the gray lock lever 1 is in the up position and put the drum unit in the machine Push down the gray lock lever 1 1 1 ...

Page 160: ...n guides 1 of the drum unit handle to the green arrows 2 on both sides of the machine 2 Push the drum unit back in until it stops n Insert the original orange packing material for the drum unit until as shown in the illustration and then close the front cover 2 1 2 1 ...

Page 161: ...nt of the machine as shown in the illustration in Step o q As shown in the illustration fit the two foam pieces marked FRONT 4 to the cardboard piece marked FRONT 7 Fit the REAR L 5 and REAR R 6 foam pieces to the left and right of the cardboard piece marked REAR 8 r Put the assembled FRONT 1 and REAR 2 cardboard pieces in the lower carton at the front and rear of the machine as shown in the illus...

Page 162: ... machine to the LEFT mark on the other styrofoam piece Put the toner cartridges in the styrofoam u Put the carton tray 1 on the top Match the front side of the machine to the marks on the carton tray Place the waste toner box in the right side of the carton tray v Put the four joints 1 into the holes of the carton using steps A and B as shown below w Close the carton and tape it shut 1 1 A B 1 ...

Page 163: ...K c Press a or b to choose the option for which you want to see the machine s page counters for color and black white Press OK 63 Page Counter Total Color XXXXXX B W XXXXXX d Press Stop Exit Checking the remaining life of parts C You can view the remaining life of these parts on the LCD a Press Menu 6 5 65 Parts Life 1 Drum 2 Belt Unit 3 PF Kit MP Select ab or OK b Press a or b to choose 1 Drum 2 ...

Page 164: ...wed by the menu numbers to program your machine For example to set Beeper volume to Low a Press Menu 1 3 b Press a or b to choose Low c Press OK Memory storage D Your menu settings are stored permanently and in the event of a power failure will not be lost Temporary settings for example Contrast will be lost Your machine can store the date and time for approximately 60 hours Menu keys D Menu and f...

Page 165: ...r LAN menu Press 6 for Machine Info menu You can also scroll through each menu level by pressing a or b for the direction you want c Press OK when the option you want is highlighted on the LCD The LCD will then show the next menu level d Press a or b to scroll to your next menu selection e Press OK When you have finished setting an option the LCD shows Accepted f Press Stop Exit to return to the t...

Page 166: ... Plain Thick Thicker Recycled Paper Sets the type of paper in the MP tray 21 2 Tray 1 Thin Plain Recycled Paper Sets the type of paper in the paper tray 21 3 Tray 2 This menu only appears if you have the optional tray 2 Thin Plain Recycled Paper Sets the type of paper in the optional paper tray 2 21 2 Paper Size 1 MP Tray A4 Letter Legal Executive A5 A6 B5 B6 Folio Any Sets the size of the paper i...

Page 167: ... 2 21 3 Beeper Off Low Med High Adjusts the volume level of the beeper 23 4 Auto Daylight On Off Changes for Daylight Savings Time automatically 23 5 Ecology 1 Toner Save On Off Increases the page yield of the toner cartridge 23 2 Sleep Time 000 240 005Min Conserves power 24 6 Tray Use 1 Copy Tray 1 Only Tray 2 Only MP Only MP T1 T1 MP MP T1 T2 T1 T2 MP Tray 2 or T2 appears only if you installed t...

Page 168: ...authorized Public users 25 9 Document Scan 1 Glass ScanSize A4 Letter Legal Folio Adjusts the scan area of the scanner glass to the size of the document See Software User s Guide on the CD ROM 0 Local Language Canada only English Français Allows you to change the LCD language for your country See Quick Setup Guide 2 Copy 1 Quality Auto Text Photo You can choose the Copy resolution for your type of...

Page 169: ...Options 1 Internal Font Prints a list of the machine s internal fonts 2 Configuration Prints a list of the machine s printer settings 3 Test Print Prints a test page 3 Duplex Off On Long Edge On Short Edge Enables or disables the duplex printing You can also choose the format for duplex printing 4 Output Color Auto Color B W Chooses color or black white printed documents If you choose Auto the mac...

Page 170: ...to manually check the registration of the colors 2 Set Regist 1 Magenta Left 2 Cyan Left 3 Yellow Left 4 Magenta Center 5 Cyan Center 6 Yellow Center 7 Magenta Right 8 Cyan Right 9 Yellow Right Sets the correction value on the chart you printed from Print Chart 4 USB Direct I F 1 Direct Print 1 Paper Size A4 Letter Legal Executive A5 A6 B5 B6 Folio Sets the paper size when printing directly from t...

Page 171: ...lity option when printing directly from the USB flash memory drive 44 7 PDF Option Document Document Markup Document Stamps Sets the PDF option whether to print comments Markup or stamps in the PDF file along with the text 44 8 Index Print Simple Details Sets the index print option simple format or details 44 2 Scan to USB 1 Resolution Color 150 dpi Color 300 dpi Color 600 dpi B W 200 dpi B W 200x...

Page 172: ...s the print quality option when printing data from a camera using PictBridge 40 5 LAN 1 TCP IP 1 BOOT Method Auto Static RARP BOOTP DHCP Chooses the BOOT method that best suits your needs If you choose Auto RARP BOOTP or DHCP you will be asked to enter how many times the machine tries to obtain the IP address See Network User s Guide on the CD ROM 2 IP Address 000 255 000 255 000 255 000 255 Enter...

Page 173: ...he Ethernet link mode 3 Scan to FTP Color 150 dpi Color 300 dpi Color 600 dpi B W 200 dpi B W 200x100 dpi Sets the resolution to send the scanned data via the FTP server 0 Factory Reset 1 Reset 1 Yes Restores the network settings to the factory default 2 No 2 Exit 6 Machine Info 1 Date Time Sets the date and time the photo is being taken to print it on the photo or the date and time which is used ...

Page 174: ... check the percentage of a machine part s life that remains available PF Kit 2 appears only when the optional LT 100CL tray is installed 149 6 Reset Menu Drum Belt Unit PF Kit MP PF Kit 1 PF Kit 2 Resets the machine part s life counter Appears when you replace the machine part PF Kit 2 appears only when the optional LT 100CL tray is installed 123 130 Main Menu Submenu Menu Selections Options Descr...

Page 175: ...racters Making corrections If you entered a letter incorrectly and want to change it press d to move the cursor to the incorrect character and then press Clear Back Repeating letters To enter a character on the same key as the previous character press c to move the cursor right before pressing the key again Press Key one time two times three times four times five times six times seven times eight ...

Page 176: ...press d or c to move the cursor to the symbol or character you want Press OK to choose it The symbols and characters below will appear depending on your menu selection Press l for space l m Press for _ Press 0 for Á À Ã Â Ç É È Ê Ë Í Î Ï Ó Õ Ô Ö Œ Ú Ù Û Ø ...

Page 177: ...lb Letter Paper Tray 250 Sheets 20 lb 80 g m2 Paper Tray 2 option 500 Sheets 20 lb 80 g m2 Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning LCD liquid crystal display 22 characters 5 lines Power Source 110 120 V AC 50 60 Hz Peak Average 1200 W Power Consumption Copying Average 515 W Sleep Average 36 W Standby Average 100 W Dimensions 20 9 in 530 mm 20 5 in 52...

Page 178: ...ll Standby LWAd 4 4 Bell Sound pressure Operating Copying LpAm 54 5 dBA Standby LpAm 30 dBA Temperature Operating 50 F to 90 5 F 10 to 32 5 C Storage 41 F to 95 F 5 to 35 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation ...

Page 179: ... Width 2 75 to 8 5 in 69 9 to 215 9 mm Length 4 57 to 16 in 116 0 to 406 4 mm Paper Weight 16 to 43 lb 60 to 163 g m2 Maximum paper tray capacity Up to 50 sheets of 20 lb 80 g m2 plain paper Up to 3 envelopes Paper Tray 2 option Paper Type Plain paper Thin paper or Recycled paper Paper Size Letter A4 B5 A5 B6 Executive Legal and Folio Paper Weight 16 to 28 lb 60 to 105 g m2 Maximum paper tray capa...

Page 180: ... Duplex Copying Up to 7 sides minute 3 5 sheet minute Letter size Black 1 2 Up to 7 sides minute 3 5 sheet minute Letter size Color 1 2 Color Monochrome Yes Yes Single Sided Document Size ADF Width 5 8 to 8 5 in 148 to 215 9 mm ADF Height 5 8 to 14 in 148 to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Height Max 14 in 355 6 mm Copy Width Max 8 26 in 210 mm 2 Sided Duplex Documen...

Page 181: ...ws Vista Mac OS X 10 2 4 or greater WIA Compliant Yes Windows XP Windows Vista Color Depth 24 bit color Resolution Up to 19200 19200 dpi interpolated 1 Up to 1200 2400 dpi optical 2 Up to 1200 x 600 dpi optical 3 Single Sided Document Size ADF Width 5 8 to 8 5 in 148 0 to 215 9 mm ADF Height 5 8 to 14 in 148 0 to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Height Max 14 in 355 6...

Page 182: ... Server 2003 print only via network BR Script PPD file for Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Macintosh Printer Driver for Mac OS X 10 2 4 or greater BR Script PPD file for Mac OS X 10 2 4 or greater Resolution 600 600 dpi 2400 dpi 2400 600 dpi Print Speed Up to 21 pages minute Letter size Black 1 2 Up to 21 pages minute Letter size Color 1 2 Print Speed for Dup...

Page 183: ...ed USB Use a USB 2 0 interface cable that is no longer than 6 feet 2 0 m 1 2 LAN cable Use an Ethernet UTP cable category 5 or greater Compatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information Interface USB direct interface Compatibility PDF version 1 6 1 JPEG Exif JPEG PRN created by DCP 9045CDN printer dr...

Page 184: ...lable Hard Disk Space For Drivers For Applications Windows Operating System Windows 2000 Professional 3 Printing Scanning USB 10 100 Base Tx Ethernet Intel Pentium or equivalent 64 MB 256 MB 150 MB 310 MB Windows XP Home 1 3 Windows XP Professional 1 3 128 MB Windows XP Professional x64 Edition 1 64 bit processors 4 256 MB 512 MB Windows Vista 1 1GHz 32 bit x86 or 64 bit x64 4 processers 512 MB 1 ...

Page 185: ... print coverage for CMYK each Toner Cartridge Life Standard Toner Cartridges TN 110BK Black 2 500 pages 1 TN 110C TN 110M TN 110Y Cyan Magenta Yellow 1 500 pages 1 High Yield Toner Cartridges TN 115BK Black 5 000 pages 1 TN 115C TN 115M TN 115Y Cyan Magenta Yellow 4 000 pages 1 Drum Unit Life Expectancy DR 110CL Approx 17 000 pages 2 Belt Unit BU 100CL Approx 50 000 pages 3 Waste Toner Box WT 100C...

Page 186: ...MTP client APOP LLTD responder Raw Port PC scanner FTP client IPv6 TCP IP Turned off as default NDP RA DNS mDNS LPR LPD Custom Raw Port Port9100 IPP IPPS FTP server SSL TLS POP before SMTP SMTP AUTH Telnet SNMPv1 HTTP HTTPS server TFTP client and server SMTP client APOP LLTD responder Raw Port PC scanner Network type Ethernet 10 100 BASE TX Auto Negotiation Wired LAN Management utilities 3 BRAdmin...

Page 187: ...id crystal display The display screen on the machine that shows interactive messages during On Screen Programming Menu mode Programming mode for changing your machine s settings OCR optical character recognition The bundled ScanSoft PaperPort 11SE with OCR or Presto PageManager software application converts an image of text to text you can edit PictBridge Allows you to print photos directly from y...

Page 188: ...37 contrast 7 30 37 duplex 7 34 35 Enlarge Reduce key 32 keys 7 31 multiple 30 N in 1 page layout 7 33 out of memory 38 quality 7 31 single 30 sort ADF only 7 36 temporary settings 31 tray selection 7 38 using ADF 19 33 36 using scanner glass 20 33 34 D Direct print 44 45 Direct key 6 45 specification 169 Document how to load ADF 19 scanner glass 20 jam 86 Drum unit checking remaining life 149 cle...

Page 189: ...ing 63 storage 150 Menu Table 150 152 using menu keys 150 N N in 1 page layout 7 33 Network printing See Network User s Guide on the CD ROM scanning See Software User s Guide on the CD ROM O Out of Memory message 38 43 46 83 P Packing and shipping the machine 141 Page layout N in 1 33 Paper 10 165 how to load 16 jam 87 size 10 size of document 19 166 167 type 10 21 PaperPort 11SE with OCR See Soft...

Page 190: ... cover Service centers ii Shipping the machine 141 Sleep time 24 Sort 36 Status LED 6 8 T Temporary copy settings 31 Text entering 161 Toner cartridge replacing 118 Toner save 23 Tray selection 7 38 Tray Select key 7 Tray use setting copy 22 print 22 Troubleshooting 64 document jam 86 error messages on LCD 81 if you are having difficulty copy quality 64 network 68 paper handling 66 print quality 6...

Page 191: ...EQUIPMENT ATTACHMENT LIMITATIONS Canada only NOTICE This product meets the applicable Industry Canada technical specifications ...

Page 192: ...Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com These machines are made for use in the USA and Canada only We cannot recommend using them overseas because the power requirements of your Digital Copier Printer may not be compatible with the power available in foreign countries Using USA or Canada models overseas is at your own risk and may void your warranty ...

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