Brother 5150DLT - B/W Laser Printer User Manual Download Page 112

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6 - 7 TROUBLESHOOTING

Pull the paper tray completely out of the printer.

Figure 6-3

Pull the jammed paper up and out of the printer.

Figure 6-4

Press the cover release button and then open the front cover.

Figure 6-5

Summary of Contents for 5150DLT - B/W Laser Printer

Page 1: ...e printer Please use the Quick Setup Guide to set up the printer You can find a printed copy in the box Please read this User s Guide thoroughly before you use the printer Keep the CD ROM in a convenient place so you can use it quickly if you need to Please visit our web site at http solutions brother com where you can get answers to Frequently Asked Questions FAQs Product Support and Technical Qu...

Page 2: ...d notes We use the following terms throughout this User s Guide You must follow these warnings to prevent possible personal injury You must follow these instructions to make sure you use the printer properly and do not damage it Remember these useful tips when you use the printer ...

Page 3: ... you have just used the printer some parts inside the printer will be extremely hot When you open the front or back cover of the printer never touch the shaded parts shown in the illustrations below There are high voltage electrodes inside the printer Before you clean the printer clear a paper jam or replace parts make sure you have turned off the power switch and unplugged the printer from the AC...

Page 4: ...ll other terms and brand and product names mentioned in this User s Guide are registered trademarks of their respective companies Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product s descriptions and specifications The contents of this manual and the specifications of this product are subject to...

Page 5: ... envelopes from the MP tray For HL 5150D and HL 5170DN 1 29 Printing on transparencies 1 33 Printing on transparencies from the paper tray 1 33 Printing on transparencies from the manual feed tray For HL 5130 and HL 5140 1 36 Printing on transparencies from the MP tray For HL 5150D and HL 5170DN 1 39 Duplex Printing 1 43 Guidelines for printing on both sides of the paper 1 43 Printing on both side...

Page 6: ...ow message 5 2 Toner Empty message 5 3 Replacing the toner cartridge 5 3 Drum unit 5 8 Change Drum message 5 8 Replacing the drum unit 5 9 Cleaning 5 12 Replacing periodic maintenance parts 5 13 6 Troubleshooting 6 1 Identifying your problem 6 1 Error messages in the status monitor 6 2 6 3 6 3 Error message printouts 6 3 Paper handling 6 5 Paper jams and how to clear them 6 6 Other problems 6 11 F...

Page 7: ...locations Canada only C 2 Brother fax back system USA only C 2 Important information Regulations C 3 Federal Communications Commission FCC Declaration of Conformity For USA C 3 Industry Canada Compliance Statement For Canada C 4 International ENERGY STAR Compliance Statement C 4 Laser Notices C 5 Laser Safety 100 to 120 volt model only C 5 FDA Regulations 100 to 120 volt model only C 5 IMPORTANT F...

Page 8: ...cables support bi directional communication but some might have an incompatible pin assignment or may not be IEEE 1284 compliant It is recommended to use a Parallel interface cable or USB interface cable that is no longer than 6 feet 2 meters When you use a USB cable make sure that you connect it to the USB connector of your PC Please make sure that you use a Hi Speed USB 2 0 certified cable if yo...

Page 9: ...ap Support Flap 2 Control Panel 3 Front Cover Release Button 4 HL 5130 and HL 5140 Manual Feed Tray HL 5150D and HL 5170DN Multi purpose Tray MP Tray 5 Paper Tray 6 Power Switch 7 Front Cover 8 Face down Output Tray The printer illustration is based on HL 5150D and HL 5170DN 1 8 7 5 4 2 3 6 ...

Page 10: ...ut Tray 2 Duplex Tray For HL 5150D and HL 5170DN 3 AC Power Connector 4 Parallel Interface Connector 5 USB Interface Connector 6 Side Cover 7 HL 5170DN 10 100BASE TX Port 8 HL 5170DN LED Light emitting Diode The printer illustration is based on HL 5170DN 1 7 6 5 4 2 3 8 ...

Page 11: ...y unplugged Only use the printer within the following ranges of temperature and humidity Temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 without condensation The printer should be used in a well ventilated room Put the printer on a flat horizontal surface Keep the printer clean Do not put the printer in a dusty place Do not put the printer where the ventilation hole of the printer is b...

Page 12: ...ain paper 60 g m2 to 105 g m2 16 to 28 lb L L L L Plain paper Recycled paper L L L L Bond paper L L Bond paper Thick paper 105 g m2 to 161 g m2 28 to 43 lb L L Thick paper or Thicker paper Transparency L Up to 10 sheets A4 or Letter L A4 or Letter L Up to 10 sheets A4 or Letter Transparencies Labels L A4 or Letter L A4 or Letter Thicker paper Envelopes L L Up to 3 envelopes Envelopes Envelopes Thi...

Page 13: ...r can use recycled paper that meets the DIN 19309 specification Caution Do not use ink jet paper or it may cause a paper jam and damage your printer To help you choose which paper to use with this printer see Important information for choosing your paper on page A 6 Europe USA Plain paper Xerox Premier 80 g m2 Xerox Business 80 g m2 Modo DATACOPY 80 g m2 IGEPA X Press 80 g m2 Xerox 4200DP 20 lb Ha...

Page 14: ...mm 0 17 in 4 2 mm 0 17 in 4 2 mm 0 17 in 4 2 mm 0 17 in 4 6 01 mm 0 24 in 6 35 mm 0 25 in 6 35 mm 0 25 in 6 01 mm 0 24 in 6 35 mm 0 25 in 6 01 mm 0 24 in 6 01 mm 0 24 in 6 01 mm 0 24 in A4 Letter Legal B5 ISO Executive A5 A6 B6 1 4 2 mm 0 17 in 4 2 mm 0 17 in 4 2 mm 0 17 in 4 2 mm 0 17 in 4 2 mm 0 17 in 4 2 mm 0 17 in 4 2 mm 0 17 in 4 2 mm 0 17 in 2 5 0 mm 0 19 in 5 08 mm 0 2 in 5 08 mm 0 2 in 5 0...

Page 15: ...you want to use see What kind of paper can I use on page 1 5 Printing on plain paper from the paper tray 1 Select the Paper Size Media Type Paper Source and other settings in the printer driver Media Type Plain Paper Paper Source Tray1 PCL driver PS driver For HL 5150D and HL 5170DN Illustrations in this section are based on HL 5150D and HL 5170DN ...

Page 16: ...TER 2 Pull the paper tray completely out of the printer Figure 1 5 3 While pressing the blue paper guide release lever slide the paper guides to fit the paper size Check that the guides are firmly in the slots Figure 1 6 ...

Page 17: ...e printer Check that it is inserted fully into the printer Do not put more than 250 sheets of paper 80 g m2 or 21 lb in the tray or paper jams may occur Check that paper is below the maximum paper mark Figure 1 8 When you use pre printed paper put the side that is going to be printed on blank side face down with the top of the paper at the front of the tray ...

Page 18: ...er Pull up the output tray support flap to prevent paper from sliding off the face down output tray Figure 1 9 If you choose not to pull out the output tray support flap we recommend that you remove printed pages immediately after they come out of the printer ...

Page 19: ...r driver Media Type Plain Paper Paper Source Manual PCL driver 2 Send the print data to the printer The printer automatically turns on the Manual Feed mode when you put paper in the manual feed tray A NO PAPER message is shown in the Status Monitor and indicated by the control panel LEDs until you put a sheet of paper in the manual feed tray Figure 1 10 Toner Drum Paper Status ...

Page 20: ...e printed page comes out of the printer put in the next sheet of paper as in Step 4 above Repeat for each page that you want to print Make sure that the paper is straight and in the proper position on the manual feed tray If it is not the paper may not be fed properly resulting in a skewed printout or a paper jam Do not put more than one piece of paper in the manual feed tray at the same time or i...

Page 21: ...ray For HL 5150D and HL 5170DN 1 Select the Paper Size Media Type Paper Source and other settings in the printer driver Media Type Plain Paper Paper Source MP Tray PCL driver PS driver The printer automatically turns on the MP Tray mode when you put paper in the multi purpose tray ...

Page 22: ...per in the MP tray make sure it touches the back of the tray and remains under the maximum paper height guides on both sides of the tray Figure 1 15 Make sure that the paper is straight and in the proper position on the MP tray If it is not the paper may not be fed properly resulting in a skewed printout or a paper jam MP tray support flap ...

Page 23: ...r When you put paper in the MP tray please remember the following The side to be printed on must be face up During printing the inside tray rises to feed paper into the printer Put the leading edge top of the paper in first and push it gently into the tray The top of the paper stack must be under the maximum paper height guides that are on both sides of the tray ...

Page 24: ...output method when you want to print on thicker paper or card stock When you select the paper you want to use see What kind of paper can I use on page 1 5 Printing on thicker paper and card stock from the manual feed tray For HL 5130 and HL 5140 1 Select the Paper Size Media Type Paper Source and other settings in the printer driver Media Type Thick paper or Thicker paper Paper Source Manual PCL d...

Page 25: ...r in the manual feed tray until the front edge of the paper touches the paper feed roller Hold the paper in this position until the printer automatically feeds the paper in for a short distance and then let go of the paper Figure 1 20 A NO PAPER status is shown by the control panel LEDs until you put a sheet of paper in the manual feed tray Figure 1 18 Toner Drum Paper Status ...

Page 26: ...per jam or the paper to curl Figure 1 21 Make sure that the paper is straight and in the proper position in the manual feed tray If it is not the paper may not be fed properly resulting in a skewed printout or a paper jam Do not put more than one piece of paper in the manual feed tray at the same time or it may cause a jam If you put any Media paper transparency and so on in the manual feed tray b...

Page 27: ...r and card stock from the multi purpose tray MP tray For HL 5150D and HL 5170DN 1 Select the Paper Size Media Type Paper Source and other settings in the printer driver Media Type Thick paper or Thicker paper Paper Source MP Tray PCL driver PS driver ...

Page 28: ...2 Open the face up output tray and then pull out the face up output tray support if necessary Figure 1 22 3 Open the MP tray and lower it gently Figure 1 23 4 Pull out the MP tray support flap Figure 1 24 MP tray support flap ...

Page 29: ...up output tray Make sure that the paper is straight and in the proper position in the MP tray If it is not the paper may not be fed properly resulting in a skewed printout or a paper jam When you put paper in the MP tray please remember the following During printing the inside tray rises to feed paper into the printer The side to be printed on must be face up Put the leading edge top of the paper ...

Page 30: ...1 23 ABOUT THIS PRINTER Caution Remove each sheet immediately after printing Stacking the sheets may cause a paper jam or the paper to curl Figure 1 27 ...

Page 31: ...er some envelopes will have feed and print quality problems because of the way they have been made A suitable envelope should have edges with straight well creased folds and the leading edge should not be thicker than two pieces of paper The envelope should lie flat and not be of baggy or flimsy construction You should buy quality envelopes from a supplier who understands that you will be using th...

Page 32: ...ck of the printer Use this paper feed and output method when you want to print envelopes 1 Select the Paper Size Media Type Paper Source and other settings in the printer driver Media Type Envelopes Paper Source Manual PCL driver 2 Open the face up output tray Figure 1 29 The printer automatically turns on the Manual Feed mode when you put paper in the manual feed tray ...

Page 33: ... to the printer 4 Open the manual feed tray Slide the paper guides to fit the envelope size Figure 1 31 A NO PAPER status is shown by the control panel LEDs until you put a sheet of paper in the manual feed tray Figure 1 30 Toner Drum Paper Status ...

Page 34: ...it in for a short distance and then let go of the envelope Figure 1 33 Envelopes that have been creased after they have been printed At the back of the printer open the face up output tray and push down the blue tabs at the left and right hand sides as shown in the figure below When you have finished printing your envelopes close the face up output tray to reset the two blue tabs back to their ori...

Page 35: ...the envelope may not be fed properly resulting in a skewed printout or a jam Do not put more than one envelope in the manual feed tray at the same time or it may cause a jam Put the envelope in the manual feed tray with the side to be printed face up If you put any Media paper transparency and so on in the manual feed tray before the printer is in the Ready state the media may be ejected without b...

Page 36: ... tray to the back of the printer Use this paper feed and output method when you want to print envelopes 1 Select the Paper Size Media Type Paper Source and other settings in the printer driver Media Type Envelopes Paper Source MP Tray PCL driver PS driver The printer automatically turns on the MP Tray mode when you put paper in the MP tray ...

Page 37: ...2 Open the face up output tray and then pull out the face up output tray support if necessary Figure 1 34 3 Open the MP tray and lower it gently Figure 1 35 4 Pull out the MP tray support flap Figure 1 36 MP tray support flap ...

Page 38: ...ter they have been printed At the back of the printer open the face up output tray and push down the blue tabs at the left and right hand sides as shown in the figure below When you have finished printing your envelopes close the face up output tray to reset the two blue tabs back to their original position Figure 1 37 Make sure that the envelopes are neatly stacked and in the proper position in t...

Page 39: ...ollowing During printing the inside tray rises to feed envelopes into the printer The side to be printed on must be face up Put the right side edge of the envelope in first and push it gently into the tray The top of the envelope stack must be under the maximum paper height guides that are on both sides of the tray If envelopes get smudged during printing in the printer driver select MP Tray as th...

Page 40: ...on transparencies from the paper tray 1 Select the Paper Size Media Type Paper Source and other settings in the printer driver Media Type Transparencies Paper Source Tray1 PCL driver PS driver For HL 5150D and HL 5170DN Do not put more than 10 transparencies in the paper tray Illustrations in this section are based on HL 5150D and HL 5170DN ...

Page 41: ...elease levers slide the paper guides to fit the transparency size Check that the guides are firmly in the slots Figure 1 41 4 Put transparencies in the tray Check that the transparencies are flat and below the maximum paper mark Do not put more than 10 transparencies in the tray at any one time or it may cause a jam Figure 1 42 ...

Page 42: ...aper tray firmly back in the printer 6 Send the print data to the printer Figure 1 44 Caution Remove each transparency immediately Pull out the support flap to prevent transparencies from sliding off the face down ouput tray Figure 1 43 ...

Page 43: ...e face up output tray is open the printer has a straight paper path from the manual feed tray to the face up output tray 1 Select the Paper Size Media Type Paper Source and other settings in the printer driver Media Type Transparencies Paper Source Manual PCL driver 2 Open the face up output tray Figure 1 45 ...

Page 44: ...ansparency in the manual feed tray until its front edge touches the paper feed roller Hold the transparency in this position until the printer automatically feeds it in for a short distance and then let go of the transparency Figure 1 48 A NO PAPER status is shown by the control panel LEDs until you put a transparency in the manual feed tray Figure 1 46 Toner Drum Paper Status ...

Page 45: ... the printed transparencies may cause a paper jam or the transparency to curl Make sure that the transparency is straight and in the proper position on the manual feed tray If it is not the transparency may not be fed properly resulting in a skewed printout or a jam Do not put more than one transparency in the manual feed tray at the same time or it may cause a jam If you put any Media paper trans...

Page 46: ... HL 5170DN When the face up output tray is open the printer has a straight paper path from the MP tray to the back of the printer 1 Select the Paper Size Media Type Paper Source and other settings in the printer driver Media Type Transparencies Paper Source MP Tray PCL driver PS driver ...

Page 47: ...output tray Figure 1 49 3 Send the print data to the printer 4 Open the MP tray and lower it gently Figure 1 51 A NO PAPER status is shown by the control panel LEDs until you put a transparency in the MP tray Figure 1 50 Toner Drum Paper Status ...

Page 48: ...ides of the tray Do not put more than 10 transparencies in the MP tray at any one time or it may cause a jam Figure 1 53 7 While pressing the paper guide release lever slide the paper guide to fit the transparency size Figure 1 54 Make sure that the transparencies are straight and in the proper position in the MP tray If they are not the transparencies may not be fed properly resulting in a skewed...

Page 49: ...ncies may cause a paper jam or the transparency to curl When you put transparencies in the MP tray please remember the following The side to be printed on must be face up Put the leading edge top of the transparencies in first and push it gently into the tray The top of the transparency stack must be under the maximum paper height guides that are on both sides of the tray ...

Page 50: ...he paper manual duplex printing Manual duplex printing from the paper tray 1 Choose the Manual Duplex printing mode you need from the Advanced tab 2 The printer will automatically print all the even numbered pages on one side of the paper first 3 Remove the printed even numbered pages from the output tray and put them back in the paper tray placing the paper with the side to be printed on blank si...

Page 51: ...ode from the Advanced tab and from the Basic tab select the Paper Source to be Manual feed 2 Using both hands put the paper in the manual feed tray with the side to be printed on first facing up Follow the instructions on the computer screen Repeat this step until you have printed all the even numbered pages Figure 1 56 3 Remove the printed even numbered pages from the output tray and put them in ...

Page 52: ...nting mode from the Advanced tab and from the Basic tab select the Paper Source to be MP Tray feed 2 Using both hands put the paper in the MP tray with the side to be printed on first facing up Follow the instructions on the computer screen Repeat this step until you have printed all the even numbered pages Figure 1 58 3 Remove the printed even numbered pages from the output tray and put them in t...

Page 53: ...e heading face up and in first For the upper paper tray and the optional lower tray tray1 or tray2 Put the side to be printed on first face down with the leading edge top of the paper at the front of the tray To print the second side put the paper face up with the leading edge top of the paper at the front of the tray If letterhead paper is used this would be put in the paper tray with the heading...

Page 54: ...ular paper Do not use bond paper or thin paper if possible When you use the duplex printing function the printing quality becomes worse or paper jam may occur under some circumstances If the paper jam occurs see Paper jams and how to clear them on page 6 6 1 Load paper into the paper tray or MP tray 2 Make sure the lever on the Duplex tray is set for the proper paper size Figure 1 61 This section ...

Page 55: ...In the Advanced tab select Duplex Printing mode check Duplex and make sure that Use Duplex tray has been selected Select Duplex Type and set Binding Offset if you need and then click the OK button The printer will print on both sides of the paper automatically PCL driver PS driver ...

Page 56: ...com You can see the operations and detailed information in the Install Software section of the supplied CD ROM For Windows 95 98 Me Windows NT 4 0 and Windows 2000 XP PCL Hewlett Packard LaserJet laser printer compatible driver BR Script PostScript 3 language emulation driver HL 5150D and HL 5170DN For Macintosh Brother Laser driver for Macintosh BR Script PostScript 3 language emulation driver HL...

Page 57: ...1 2 Sleep Time 2 Status Monitor 1 2 Macro 1 2 3 Administrator 1 2 3 Insert Command File 1 2 3 4 Page Protection 1 2 Print Date Time 1 2 Density adjustment 1 2 HRC 2 True Type Mode 2 4 Auto Detect 1 2 1 These settings are not available with the BR script driver HL 5150D and HL 5170DN 2 These settings are not available with Brother Laser for Macintosh 3 These settings are not available with Windows ...

Page 58: ...asic tab in the Properties dialog box For more information please see the Help text in the printer driver Basic tab 1 Select the Paper Size Multiple Page Orientation and so on 2 Select the Paper Source and so on The screens in this section are from Windows XP The screens on your PC will vary depending on your Operating System If you are using Windows NT 4 0 Windows 2000 or XP you can access the Ba...

Page 59: ...evice Options Print Quality Select the resolution toner save and print settings or gray printing setting Resolution You can change the resolution as follows HQ 1200 600 dpi 300 dpi If you are using Windows NT 4 0 Windows 2000 or XP you can access the Advanced tab by clicking Printing Preferences in the General tab of the Printer Properties screen 1 2 3 4 5 ...

Page 60: ...wer depending on the print data Duplex Printing Manual Duplex If you select the Manual Duplex button the dialog box for the manual duplex settings appears Six types of manual duplex binding directions are available for each orientation Duplex Tray For HL 5150D and HL 5170DN If you select the Duplex Tray button the dialog box for the duplex settings appears Six types of duplex binding directions ar...

Page 61: ...0D and HL 5170DN Administrator For Windows 95 98 Me users only Insert Command File For HL 5140 5150D and 5170DN For Windows 95 98 Me users only Page Protection Print Date Time Density adjustment HRC High Resolution Control TrueType Mode For HL 5140 HL 5150D and HL 5170DN The Printer Function list may differ depending on the model If you are using Windows 95 98 or Me you can change settings of HRC ...

Page 62: ...of the buttons will also wake up the printer Sleep mode can be turned off To turn sleep mode off go to the Advanced tab select Device Options and then select Sleep Time Double click the word Sleep Time in the Sleep Time screen this will allow the Sleep Time Off function to appear click Sleep Time Off to stop the printer going into sleep mode The Sleep Time Off function can be hidden by double clic...

Page 63: ...sing this function allows you to do the following Insert a print file or tiff format file into a print job Insert a text string into a print job Insert a macro which is saved in printer memory into a print job Page Protection Page Protection refers to a setting that reserves additional memory for the creation of full page images Selections are AUTO OFF Printer Default LTR Letter size paper A4 or L...

Page 64: ...d graphics that conventional laser printers cannot attain with resolutions of 300 or 600 dpi Printer Default The setting will match that of the printer Light Medium Dark Off Turn HRC off TrueType Mode For HL 5140 HL 5150D and HL 5170DN TrueType fonts may be sent to your printer in one of the following ways Download as TrueType For HL 5150D and HL 5170DN Download as Bit Image Print as Graphics ...

Page 65: ...s 2 Paper Source Setting This feature recognizes the paper size in each paper tray 3 Auto detection of printer options For HL 5140 HL 5150D and HL 5170DN The Auto Detect function finds the currently installed devices and shows the available settings in the printer driver When you click the Auto Detect button options that are installed on the printer will be listed You can manually add or remove op...

Page 66: ...e the printer driver version You can check the current driver settings You can print the printer settings page and the internal fonts list The internal fonts list is not available for HL 5130 If you are using Windows NT 4 0 Windows 2000 or XP you can access the Support tab by clicking Printing Preferences in the General tab of the Printer Properties screen ...

Page 67: ...ions brother com For more information please see the Help text in the printer driver Ports tab Select the port where your printer is connected or the path to the network printer you are using This section is for HL 5150D and HL 5170DN The screens in this section are from Windows XP The screens on your PC will vary depending on your Operating System ...

Page 68: ...2 13 DRIVER AND SOFTWARE Device Settings tab Select the options you installed ...

Page 69: ...ut setting by selecting the setting in the Orientation Page Order and Page Per Sheet If you are using Windows NT 4 0 Windows 2000 or XP you can access the Layout tab by clicking Printing Preferences in the General tab of the Printer BR Script3 Properties screen ...

Page 70: ...2 15 DRIVER AND SOFTWARE Paper Quality tab Select the Paper Source ...

Page 71: ...y of your printer use While the printer is in sleep mode the LED is off but the printer can still receive data from the computer Receiving a print file or document automatically wakes up the printer to start printing Pressing the GO button will also wake up the printer Sleep mode can be turned off To turn sleep mode off go to the Advanced tab select Device Options and then select Sleep Time Double...

Page 72: ... Layout Pages per Sheet and other settings Brother Laser driver PS driver Pages per sheet Select how many pages will appear on each side of the paper Layout direction When you specify the Pages per sheet you can also specify the direction of the layout Border If you want to add a border use this function Print on Both Sides When you want to print on both sides of the paper use this function The sc...

Page 73: ...er Save and other settings Brother Laser driver PS driver You can change settings by selecting the setting in the Printer Features list Media Type Resolution Toner Save Sleep Time For PS driver only Resolution You can change the resolution as follows 300 dpi 600 dpi HQ 1200 dpi ...

Page 74: ...r is in sleep mode the LED is off but the printer can still receive data from the computer Receiving a print file or document automatically wakes up the printer to start printing Pressing the GO button will also wake up the printer Sleep mode can be turned off To turn sleep mode off go to the Advanced tab select Device Options and then select Sleep Time Double click the word Sleep Time in the Slee...

Page 75: ... so on automatically copied to their PC Web BRAdmin The Web BRAdmin software is designed to manage all LAN WAN Brother network connected devices By installing the Web BRAdmin server software on a computer running IIS Administrators with a Web browser can connect to the Web BRAdmin server which then communicates with the device itself Unlike the BRAdmin Professional software which is designed for W...

Page 76: ...r receives data from the computer it automatically chooses the emulation mode This feature has been set at the factory to ON The printer can choose from the following combinations This section is for HL 5150D and HL 5170DN Setting 1 default Setting 2 HP LaserJet HP LaserJet BR Script 3 BR Script 3 EPSON FX 850 IBM ProPrinter XL ...

Page 77: ...he two control panel buttons Job Cancel Go on the control panel Figure 3 1 The LED indications shown in the table below are used in the illustrations in this chapter Control panel LED is off or or LED is on or or LED is blinking When the power switch is off or the printer is in Sleep mode all the LEDs are off ...

Page 78: ...r from Sleep mode to Ready mode Figure 3 3 Warming up The printer is warming up Figure 3 4 Ready to print The printer is ready to print Figure 3 5 Receiving data The printer is either receiving data from the computer processing data in memory or printing the data Toner Drum Paper Status Toner Drum Paper Status Toner Drum Paper Status Toner Drum Paper Status ...

Page 79: ... The Toner LED alternates turning on for 2 seconds and off for 3 seconds Figure 3 8 Toner empty Replace the toner cartridge with a new one See Replacing the toner cartridge on page 5 3 Figure 3 9 Drum unit near end of life The drum unit is near the end of its life We recommend that you obtain a new drum unit to replace the current one See Replacing the drum unit on page 5 9 The Drum LED alternates...

Page 80: ... the Go button Specify the printable paper size The paper size you can use for Duplex printing is A4 Letter or Legal No Duplex Tray For HL 5150D and HL 5170DN Install the Duplex tray into the printer Duplex Lever Error For HL 5150D and HL 5170DN Move the Duplex lever to the correct position Figure 3 11 Front Cover Open Close the front cover of the printer Jam Clear Cover Open Close the jam clear c...

Page 81: ...ower switch wait a few seconds and then turn it back on and try to print again If you cannot clear the error and see the same service call indication after turning the printer back on call your dealer or a Brother authorized service representative When you press the Go and the Job Cancel buttons together the LEDs will light up with one of the combinations shown in Table 1 See Table 1 LED indicatio...

Page 82: ...ror occurs turn the power switch off wait a few seconds and then turn it on again Leave the printer for 10 minutes with the power on If the error occurs again consult your dealer or Brother authorized service representative LEDs Fixing unit failure 1 Laser unit failure Main motor failure Main PCB failure Engine PCB failure DIMM failure Toner Drum Paper Status Make sure that the front cover is full...

Page 83: ...o the Ready state Form feed If the yellow Status LED is on press the Go button The printer will print any data that is left in the printer memory Error recovery If there is an error the printer will recover automatically from some errors If an error is not automatically cleared press the Go button to clear the error and then continue to use the printer Reprint If you want to reprint a document tha...

Page 84: ...d down the Go button as you turn on the power switch All the LEDs light up and then go off again Keep the Go button pressed down until the Toner LED comes on When the Toner LED comes on release the Go button 4 Press the Go button again The printer will print a test page Using the printer driver If you are using Brother s Windows PCL printer driver click the Print Test Page button It is in the Gene...

Page 85: ...er is closed and the power cord is plugged in 2 Turn on the printer and wait until the printer is in the Ready state 3 Press the Go button three times The printer will print the current printer settings Using the printer driver If you are using Brother s Windows PCL printer driver you can print the current printer settings by clicking the Print Settings button in the Support tab ...

Page 86: ...switch All the LEDs light up and then go off again Keep the Go button pressed down until the Toner LED comes on When the Toner LED comes on release the Go button 4 Press and hold the Go button again until the Drum LED comes on 5 When the Drum LED comes on release the Go button The printer will print a list of the internal fonts Using the printer driver Not available for HL 5130 If you are using Br...

Page 87: ...n 5 When all the LEDs light up again the printer will start warming up The print server has been reset to its default factory settings Disabling the APIPA protocol For HL 5170DN If you wish to automatically disable the APIPA protocol please follow these steps 1 Turn off the printer 2 Make sure that the front cover is closed and the power cord is plugged in 3 Hold down the Go button as you turn on ...

Page 88: ...MB of standard memory and a slot for optional additional memory The memory can be expanded up to a total of 160 MB by installing a commercially available DIMM Dual In line Memory Module The following DIMM size can be installed In general DIMM must have the following specifications Options Model DIMM Lower tray unit Print server HL 5130 N A N A L HL 5140 L L L HL 5150D L L L HL 5170DN L L Standard ...

Page 89: ...pack the DIMM and hold it by the edges Caution DIMM boards can be damaged by even a small amount of static electricity Do not touch the memory chips or the board surface Wear an antistatic wrist strap when you install or remove the board If you do not have an antistatic wrist strap frequently touch the bare metal on the printer Additional memory is useful and may be necessary if you are using the ...

Page 90: ...emove a DIMM you must release the locks 6 Put the metal plate back on and secure the metal plate with the two screws 7 Put the side cover back on 8 Reconnect the interface cable printer cable to your computer Plug the printer back in and then turn on the printer power switch To check that you have installed the DIMM correctly print the printer settings by using the selection in the driver and chec...

Page 91: ...at can hold extra paper It can hold a maximum of 250 sheets of paper 80 g m2 or 21 lb Figure 4 5 If you want to buy an optional lower tray unit call the dealer you bought the printer from or Brother Customer Service To install the lower tray unit please see the instructions supplied with the lower tray unit ...

Page 92: ...rface NC 2100p TCP IP NetBEUI and AppleTalk protocols Superior network and printer management BRAdmin Professional Windows based Management utility SNMP MIB I and MIB II over IP or IPX Remote console management via TELNET Embedded web server support Flash memory for easy updating of firmware For HL 5150D HL 5170DN already has a built in 10 100BASE TX Ethernet Print Server ...

Page 93: ...u can see how to replace the drum unit 3 You can see how to clean the scanner window 4 You can see how to clean the corona wire in the drum unit 5 You can see how to clean the surface of the OPC in the drum unit 6 You can see how to clean the scanner window and the corona wire in the drum unit 7 You can see how to clean the corona wire in the drum unit These instructions are also included in Impro...

Page 94: ...ner cartridge and have it ready before you get a Toner Empty message To put in the toner cartridge see Replacing the toner cartridge on page 5 3 The amount of toner used varies according to what is printed on the page and the print density setting The more that is printed the more toner will be used If you change the print density setting for lighter or darker printing the amount of toner that is ...

Page 95: ...tridge 1 Press the cover release button and then open the front cover of the printer Figure 5 3 To ensure high quality printing make sure you use quality toner cartridges When you want to buy toner cartridges call the dealer you bought the printer from or Brother Customer Service We recommend that you clean the printer when you replace the toner cartridge See Cleaning on page 5 12 Toner Drum Paper...

Page 96: ...e electrodes shown in Figure 5 5 Figure 5 5 3 Push down the blue lock lever and take the toner cartridge out of the drum unit Figure 5 6 Caution Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water Be sure to seal up the toner cartridge tightly so that toner powder does not spill out of the cartridge Discard the used toner ...

Page 97: ...artridges Using or attempting to use potentially incompatible toner and or toner cartridges in your printer may cause damage to the printer itself and or it may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that was caused by the use of unauthorized third party toner and toner cartridges To protect your investment and guarantee your print quality please...

Page 98: ...hown in Figure 5 9 and Figure 5 10 to prevent any degradation to the print quality 6 Put the new toner cartridge firmly into the drum unit you hear it lock into place If you put it in properly the lock lever will lift automatically Figure 5 11 Caution Make sure you insert the toner cartridge properly or it may separate from the drum unit Figure 5 9 Figure 5 10 ...

Page 99: ... tab from right to left and left to right several times Return the tab to the home position before you put the drum unit back in the printer If you do not printed pages may have a vertical stripe Figure 5 12 8 Put the drum unit assembly back in the printer Close the front cover of the printer Figure 5 13 ...

Page 100: ...ny factors that determine the actual drum life such as the temperature humidity type of paper type of toner used number of pages per print job and so on Under ideal conditions the average drum life is estimated at up to 20 000 pages The actual number of pages that your drum will print may be significantly less than this estimate Because we have no control over the many factors that determine the a...

Page 101: ...front cover of the printer Figure 5 15 2 Pull out the drum unit assembly Figure 5 16 Caution We recommend that you place the drum unit assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner To prevent damage to the printer from static electricity do not touch the electrodes shown in Figure 5 17 Figure 5 17 We recommend that you clean the printer when you r...

Page 102: ... sunlight or room light may damage the drum unit 5 Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in properly the blue lock lever will lift automatically Figure 5 19 Caution Make sure you insert the toner cartridge properly or it may separate from the drum unit Discard the used drum unit according to local regulations keeping it sep...

Page 103: ...nd the Status LED is red Figure 5 20 7 Reset the drum counter See the instructions supplied with the new drum unit Caution The Drum LED indication does not disappear until you reset the drum counter Do not reset the drum counter when you replace only the toner cartridge 8 Close the front cover 9 Make sure that the Drum LED is now off ...

Page 104: ...e toner cartridge or the drum unit make sure you clean the inside of the printer If printed pages are stained with toner clean the inside of the printer with a dry soft cloth See the Maintenance Tutorial section in the supplied CD ROM You can see instructional videos on your computer screen showing you how to perform these tasks ...

Page 105: ...following number of pages The actual number of printed pages may vary depending on your average type of print job and paper These figures are based on 5 coverage per page Item Approximate Life To Purchase Replacement Fixing unit 80 000 pages Call Brother Customer Support Separator pad holder assembly 50 000 pages Call Brother Customer Support Pick up roller assembly 50 000 pages Call Brother Custo...

Page 106: ...printer port Printer does not print If you did not solve your problem with the above checks please find your problem and then go to the section listed Printer LED is blinking See LED is blinking on page 3 1 Status Monitor Error Message appears See Error messages in the status monitor on page 6 2 Printer printed an Error Message See Error message printouts on page 6 3 Paper handling See Paper handl...

Page 107: ...al memory on page 4 2 No Paper Tray1 No Paper Tray2 No Paper Manual Feed No Paper Multi Purpose Tray The paper tray may be out of paper or not properly installed If it is empty put a new stack of paper in the paper tray For HL 5130 put paper in the paper tray and then press the Go button If there is paper in the paper tray make sure it is straight If the paper is curled straighten it before printi...

Page 108: ...ment before you print to prevent automatic reduction of the resolution Expand the printer memory by adding a commercially available DIMM memory module See Installing additional memory on page 4 2 Toner Empty See Replacing the toner cartridge on page 5 3 Toner Low Purchase a new toner cartridge and have it ready for when the Toner Empty status is indicated Fuser Malfunction Turn the power switch of...

Page 109: ...ion to ON by using the supplied Windows driver or RPC program Change the following settings in the supplied Windows driver and try again The best combination of these settings will vary depending on your document Graphics Mode TrueType mode Use Printer TrueType Fonts RESOLUTION REDUCED TO ENABLE PRINTING The printer has printed the document at a reduced resolution Reduce the complexity of your doc...

Page 110: ...rt the paper firmly one sheet at a time Make sure that manual feed mode is selected in the printer driver The printer will not feed envelopes The printer can feed envelopes from the manual feed tray or multi purpose tray Your application software must be set up correctly to print on the envelope size you are using This is usually done in the page setup or document setup menu of your software Pleas...

Page 111: ... still does not start printing please check that all the remaining jammed paper has been removed from the printer Then try printing again After you have just used the printer some parts inside the printer are extremely hot When you open the front cover or face up output tray of the printer never touch the shaded parts shown in Figure 6 2 Figure 6 2 If a paper jam occurs when using the optional low...

Page 112: ...BLESHOOTING 1 Pull the paper tray completely out of the printer Figure 6 3 2 Pull the jammed paper up and out of the printer Figure 6 4 3 Press the cover release button and then open the front cover Figure 6 5 ...

Page 113: ... this time do not use extra force Instead pull the edge of the jammed paper from the paper tray If the jammed paper can not be pulled out easily turn the jam dial towards you as you gently pull the paper out Figure 6 6 Caution To prevent damage to the printer caused by static electricity do not touch the electrodes shown in Figure 6 7 Figure 6 7 Jam Dial ...

Page 114: ...ts of the printer Figure 6 9 6 Open the jam clear cover Pull the jammed paper out of the fuser unit Figure 6 10 7 Close the jam clear cover Close the face up output tray If the paper jam still cannot be cleared for HL 5130 and HL 5140 users go to Step 10 and for all other users go to the next step If you have to pull the paper toward the back of the printer the fuser may get dirty with toner powde...

Page 115: ...h the lock lever down and take the toner cartridge out of the drum unit assembly Take out the jammed paper if there is any inside the drum unit Put the toner cartridge into the drum unit until you hear it lock into place If you put it in properly the lock lever will lift automatically Figure 6 13 11 Put the drum unit assembly back in the printer 12 Put the paper tray in the printer 13 Close the fr...

Page 116: ...nt Center Mac OS X 10 1 10 2 Check that the printer is turned on Check that the USB interface cable is connected correctly Check the printer driver is installed correctly Unable to print from application software Make sure that the supplied Macintosh printer driver is installed in the Hard Disk and that it is selected with Chooser Mac OS 8 6 to 9 2 or Print Center Mac OS X 10 1 10 2 Examples of po...

Page 117: ...ake sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See What kind of paper can I use on page 1 5 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 5 9 Hollow print Make sure that you use paper that meets our specifications See What kind of paper can I use in Chapter 1 Choose Thick paper mode in the printer drive...

Page 118: ...ion of the poor print 2 Turn the drum unit gear by hand while looking at the surface of the OPC drum 3 When you have located the mark on the drum that matches the print sample wipe the surface of the OPC drum with a cotton swab until the dust or paper powder on the surface comes off Caution Do not try to clean the surface of the photosensitive drum with a sharp object The drum unit may be damaged ...

Page 119: ...s not been used for a long time The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 5 9 Lines across the page Clean the inside of the printer and the primary corona wire in the drum unit See Cleaning on page 5 12 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 5 9 Black lines down the page Printed pages have toner stains d...

Page 120: ...se paper to curl See What kind of paper can I use on page 1 5 If you don t use the printer very often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also try fanning the paper stack and then rotating the paper 180 in the paper tray Try printing using the straight through output path See Printing on plain paper from the manual feed tray For HL 5130...

Page 121: ...he blue tabs at the left and right hand sides as shown in the figure below When you have finished printing your envelopes close the face up output tray to reset the two blue tabs back to their original position See page 1 31 Examples of poor print quality Recommendation ABCDEFG EFGHIJKLMN ...

Page 122: ...r If this does not clear the error reduce the complexity of your document or reduce the print resolution Expand the printer memory by adding a DIMM See Installing additional memory on page 4 2 Set page protection to ON by using the supplied Windows driver Change the following settings in the supplied Windows driver and then try again The best combination of the settings below will vary depending o...

Page 123: ...5170DN Technology Electrophotographic Print speed Up to 18 ppm Letter size Up to 17 ppm A4 size Up to 21 ppm Letter size Up to 20 ppm A4 size First print time Less than 10 sec 1 Resolution Windows 95 98 Me Windows NT 4 0 Windows 2000 and Windows XP HQ1200 600 dpi 300 dpi DOS N A 600 dpi Mac OS HQ1200 600 dpi 300 dpi ...

Page 124: ...slot expandable up to 144 MB 1 DIMM slot expandable up to 160 MB Interface Standard IEEE 1284 Parallel Hi Speed USB 2 0 2 IEEE 1284 Parallel Hi Speed USB 2 0 2 10 100 BASE TX Option 10 100BASE TX NC 2100p Network Connectivity Protocol for standard 10 100BASE TX N A TCP IP AppleTalk IPX SPX DLC LLC Protocol for optional 10 100BASE TX NC 2100p TCP IP NetBEUI AppleTalk 3 Management tool N A BRAdmin P...

Page 125: ...nd Mac OS X 10 1 to 10 2 N A BR Script 3 PostScript Printer Description PPD file for Windows 95 98 Me Windows NT 4 0 Windows 2000 Windows XP Mac OS 8 6 to 9 2 and Mac OS X 10 1 to 10 2 Utilities Interactive Help 7 Interactive Help 7 Driver Deployment Wizard 8 Model HL 5130 HL 5140 HL 5150D HL 5170DN LED 4 LEDs Button 2 buttons Model HL 5130 HL 5140 HL 5150D HL 5170DN Paper Input 9 Multi purpose tr...

Page 126: ...er tray Option N A Plain paper and Recycled paper Media weights Multi purpose tray N A 60 to 161 g m2 16 to 43 lb Manual feed tray 60 to 161 g m2 16 to 43 lb N A Paper tray Standard 60 to 105 g m2 16 to 28 lb Lower tray Option N A 60 to 105 g m2 16 to 28 lb Media sizes Multi purpose tray N A Width 69 9 to 215 9mm 2 75 to 8 5 in Length 116 to 406 4 mm 4 57 to 16 in Manual feed tray Width 69 9 to 21...

Page 127: ... 5170DN Dimensions W D H 382 383 252 mm 15 0 15 1 9 9 in 382 401 252 mm 15 0 15 8 9 9 in Weights Approx 10 5 kg 23 1 lb including the drum unit and toner cartridge Approx 11 9 kg 26 2 lb including the drum unit and toner cartridge Model HL 5130 HL 5140 HL 5150D HL 5170DN Power consumption Printing Less than 460 W at 25 C 77 F Standby Less than 75 W at 25 C 77 F Sleep Less than 5 W Less than 6 W No...

Page 128: ...ain Long grain paper s fiber direction is parallel to the carriage direction of the paper in the printer Short grain paper s fiber direction is vertical to the carriage direction of the paper in the printer Though most plain paper for copying is long grain some is short grain We recommend that you use long grain paper for this printer Short grain paper is too weak for the paper carriage of the pri...

Page 129: ...e paper changes greatly The fixing of the toner may become worse For storage of the paper and during use we recommend that the humidity of the surrounding environment is between 50 and 60 Rough estimate of basis weight Paper size g m2 lb Bond Index 60 16 64 17 75 20 90 24 105 28 120 32 135 36 161 43 90 200 53 110 Letter 8 5 11 in Legal 8 5 14 in Executive 7 25 10 5 in A4 210 297 mm A5 148 210 mm A...

Page 130: ...e at http www brother com registration Frequently asked questions FAQs The Brother Solutions Center is our one stop resource for all your Printer needs You can download the latest drivers software and utilities read FAQs and troubleshooting tips and go to the Solutions section to learn how to get the most from your Brother product http solutions brother com You can check here for the Brother drive...

Page 131: ...parallel interface cable with twisted pair conductors and that it is marked IEEE 1284 compliant 2 A USB cable The cable must not be more than 2 meters long International ENERGY STAR Compliance Statement The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner Brother Industries Ltd has deter...

Page 132: ...r s Guide may result in hazardous radiation exposure Varoitus Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle Varning Om apparaten används på annat sätt än i denna Bruksanvisning specificerats kan användaren utsättas för osynlig laserstrålning som överskrider gränsen för laserklass 1...

Page 133: ...t imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the effective grounding of the power call a qualified electrician Disconnect device You must install this printer near a power outlet that is easily accessible In case of an emergency you must disconnect the power cord from the power outlet to shut off the power completely Caution ...

Page 134: ...roved by ASTA to BS1362 with the same rating as the original fuse Always replace the fuse cover Never use a plug that does not have a cover Warning This printer must be earthed The wires in the mains lead are coloured in line with the following code Green and Yellow Earth Blue Neutral Brown Live If in any doubt call a qualified electrician ...

Page 135: ...Number HL 51 are in conformity with provisions of the Directives applied Low Voltage Directive 73 23 EEC as amended by 93 68 EEC and the Electromagnetic Compatibility Directive 89 336 EEC as amended by 91 263 EEC and 92 31 EEC and 93 68 EEC Standards applied Harmonized Safety EN60950 2000 EMC EN55022 1998 Class B EN55024 1998 EN61000 3 2 1995 A14 2000 EN61000 3 3 1995 Year in which CE marking was ...

Page 136: ...Registration or for your convenience and most efficient way to register your new product register on line at http www brother com registration Frequently asked questions FAQs The Brother Solutions Center is our one stop resource for all your Printer needs You can download the latest software and utilities read FAQs and troubleshooting tips and go to the Solutions section to learn how to get the mo...

Page 137: ...ical questions and product information This is available 24 hours a day 7 days a week You can use the system to send the information to any fax machine Call the number below and follow the recorded instructions to receive a fax about how to use the system and an index of fax back subjects In USA only 1 800 521 2846 Internet Addresses Brother Global Web Site http www brother com For Frequently Aske...

Page 138: ...g interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used ...

Page 139: ...classe B est conforme à la norme NMB 003 du Canada International ENERGY STAR Compliance Statement The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR guidelines for energy efficiency ...

Page 140: ...nted regulations for laser products manufactured on and after August 2 1976 Compliance is mandatory for products marketed in the United States One of the following labels on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States Caution Use of controls adjustments or performance of procedures other than those speci...

Page 141: ...ersonal injury and equipment damage The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the effective grounding of the power call a qualified electrician Disconnect device You must install this printer near a power outlet that is easily accessible In case of an emergency you...

Page 142: ...ntenance routine 5 13 Manual duplex printing 1 43 Manual feed tray 1 2 1 12 1 17 1 25 1 36 1 44 Media specifications A 4 Memory 4 2 A 2 Misfeed 3 4 Multi purpose tray MP tray 1 2 1 5 1 14 1 20 1 45 6 5 6 15 N NC 2100p 4 5 Network 2 20 Network connectivity A 2 No duplex tray 3 4 No paper 3 4 P Paper 1 5 A 6 Paper handling 6 5 A 3 Paper jams 3 4 6 6 Parallel cable 1 1 PCL printer driver 2 2 Pick up ...

Page 143: ...I 2 T Thicker paper 1 17 1 20 Toner A 5 Toner cartridge 5 2 5 3 Toner empty 3 3 5 3 Toner low 3 3 5 2 Trademarks III U Utilities A 3 W Watermark 2 4 Weights A 5 ...

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