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Brother 1920CN - Color Inkjet - Fax, Service Manual

The Brother 1920CN Color Inkjet Fax is a versatile all-in-one device, perfect for businesses and home offices. With its user-friendly interface and advanced features, it ensures efficient faxing and high-quality color printing. For troubleshooting or maintenance, simply download the free Service Manual from manualshive.com for step-by-step instructions.

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List9(CONTROL PANEL MFC9600)

REF.NO.

CODE

Q'TY

DESCRIPTION

REMARKS

1

LE1527001

1

CONTROL PANEL ASSY, WHITE(1495), MFC9600 (SP)

1-1

LE2273001

1

CONTROL PANEL, WHITE(1495), MFC9600

1-2

UF4393007

1

KEY, TEN, WHITE(1495)

1-3

LE2274001

2

KEY, COPY/FAX AREA, WHITE(1495)

1-4

LE1340001

3

KEY, SCANNER, WHITE(1495)

1-5

UF8174008

1

KEY, COPY, WHITE(1495)

1-6

UF8174010

1

KEY, STOP, PINK(2205)

1-7

UF8174011

1

KEY, START, PURPLE(6255)

1-8

UF8176009

1

KEY, FUNCTION4, GRAY(1509)

1-9

UF4576008

3

KEY, SHIFT, WHITE(1495)

1-10

UF4576010

2

KEY, SHIFT, GRAY(1509)

1-11

UF9118006

4

KEY, ONE TOUCH, WHITE(1495)

1-12

LG2138001

1

CONTROL PANEL PCB ASSY, MFC9600

1-13

UG4552000

1

LCD

1-14

LG2190001

1

FPC KEY ASSY

1-15

087270815

2

TAPTITE, CUP B M2.6X8

1-16

087310615

6

TAPTITE, CUP B M3X6

2

LE2277001

1

PANEL SHEET-1

3

LE1219001

1

PANEL SHEET-2, FOR US/CAN/ASA

3

LE1560001

1

PANEL SHEET-2, FOR ARL/NZ

4

LE1221001

1

LCD SHEET FOR US/CAN

4

LE1561001

1

LCD SHEET FOR ARL/NZ/ASA

5

LE1341001

1

ADDRESS LABEL

6

087310816

3

TAPTITE, CUP B M3X8

MFC9600

Summary of Contents for 1920CN - Color Inkjet - Fax

Page 1: ...MULTI FUNCTION CENTER SERVICE MANUAL MODEL MFC9600 MFC9850 MFC9870 DCP1200 MFC9750 ...

Page 2: ...n may be reproduced in any form or by any means without permission in writing from the publisher Specifications are subject to change without notice All products and company names mentioned in this manual are trademarks or registered trademarks of their respective holders ...

Page 3: ...t the machine is always in best condition for the customer the service personnel must adequately understand and apply this manual This manual is made up of six chapters and appendices CHAPTER I GENERAL DESCRIPTION CHAPTER II INSTALLATION CHAPTER III THEORY OF OPERATION CHAPTER IV DISASSEMBLY REASSEMBLY AND LUBRICATION CHAPTER V MAINTENANCE MODE CHAPTER VI ERROR INDICATION AND TROUBLESHOOTING Appen...

Page 4: ...tion CDRH Regulations 110 120V Model only The Center for Device and Radiological Health CDRH of the US Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States The label shown below indicates compliance with the CDRH regulation...

Page 5: ...CHAPTER I GENERAL DESCRIPTION ...

Page 6: ...CHAPTER I GENERAL DESCRIPTION CONTENTS 1 MACHINE OUTLINE I 1 1 1 External Appearance and Weight I 1 1 2 Components I 1 2 SPECIFICATIONS I 2 ...

Page 7: ...nd Weight The figure below shows the machine appearance and approximate dimensions Weight Machine proper 15 2 kg Machine incl drum unit toner cartridge 17 0 kg In package 21 2 kg 1 2 Components The machine consists of the following major components ...

Page 8: ...es 598 x 567 x 580 mm Dimensions w o Carton WxDxH 19 4x18x16 9 inches 492x456x429 mm 19 4x18x16 9 inches 492x456x429 mm Weight w o Carton 17 kg 17 kg Weight w Carton 21 2 kg 21 2 kg Color Gray 1495 Gray 1495 Standby Mode Yes Yes PC Fax Protocol Compliance Class 2 Simultaneous Operation Yes Print Fax Print Copy Print Scan Yes Print Copy Print Scan Energy Star Compliance Yes Yes Operating Environmen...

Page 9: ...7 x 580 mm 23 5 x 22 3 x 22 8 inches 598 x 567 x 580 mm Dimensions w o Carton WxDxH 19 4x18x16 9 inches 492x456x429 mm 19 4x18x16 9 inches 492x456x429 mm Weight w o Carton 17 kg 17 kg Weight w Carton 21 2 kg 21 2 kg Color Gray 1495 Gray 1495 Standby Mode Yes Yes PC Fax Protocol Compliance Class 2 Simultaneous Operation Yes Print Fax Print Copy Print Scan Yes Print Fax Print Copy Print Scan Energy ...

Page 10: ... 22 3 x 22 8 inches 598 x 567 x 580 mm Dimensions w o Carton WxDxH 19 4x18x16 9 inches 492x456x429 mm Weight w o Carton 17 kg Weight w Carton 21 2 kg Color Gray 1495 Standby Mode Yes PC Fax Protocol Compliance Simultaneous Operation Yes Print Copy Print Scan Energy Star Compliance Yes Operating Environment Temperature Humidity 5 C to 35 C 60 25 Power Source 220 VAC 50 60 Hz Power Consumption Sleep...

Page 11: ... Tel Switch No Super Fine Yes TX RX 300 dpi Transmission No Gray Scale 64 Contrast Yes Auto S Light S Dark Smoothing Yes Call Reservation Over Auto TX No Password Check No Enhanced Remote Activation Yes Multi Resolution Transmission Yes Multi Transmission No Next Fax Reservation Yes Dual Access Delayed Timer Yes 50 timers 50 jobs Polling Yes Std Seq Quick Scan Key Memory TX w o key Scan Speed A4 S...

Page 12: ...ntrast Yes Auto S Light S Dark Yes Auto S Light S Dark Smoothing Yes Yes Call Reservation Over Auto TX No No Password Check No No Enhanced Remote Activation Yes Yes Multi Resolution Transmission Yes Yes Multi Transmission No No Next Fax Reservation Yes Dual Access Yes Dual Access Delayed Timer Yes 50 timers 50 jobs Yes 50 timers 50 jobs Polling Yes Std Seq Sec Del Yes Std Seq Sec Del Quick Scan Ke...

Page 13: ...ax Detect Fax Tel Switch Super Fine 300 dpi Transmission Gray Scale Contrast Smoothing Call Reservation Over Auto TX Password Check Enhanced Remote Activation Multi Resolution Transmission Multi Transmission Next Fax Reservation Delayed Timer Polling Quick Scan Key Scan Speed A4 Standard Memory Transmission Broadcasting Batch Transmission Auto Reduction Out of Paper Reception Brother 1 Chart Out o...

Page 14: ... up to 50 Transmission Verification Report Yes Coverpage Yes Super Help List Yes Callback Message No Caller ID List Yes ALL Dial List Yes Tel Index List Yes INTERFACE External TAD Interface Yes No Missing Link PC Interface No No Host Interface Serial No No Host Interface IEEE1284 Yes Yes Host Interface USB Yes Yes LAN Interface Yes 10 Base T LAN Board Yes PRINTER Color Mono Mono Mono Engine Type L...

Page 15: ... up to 50 Yes up to 50 Transmission Verification Report Yes Yes Coverpage Yes Super Yes Super Help List Yes Yes Callback Message No No Caller ID List No No ALL Dial List Yes Yes Tel Index List Yes Yes INTERFACE External TAD Interface Yes Yes Missing Link PC Interface No No Host Interface Serial No No Host Interface IEEE1284 Yes Yes Host Interface USB Yes Yes LAN Interface Yes 10 Base T LAN Board a...

Page 16: ... Journal Report Transmission Verification Report Coverpage Help List Callback Message Caller ID List ALL Dial List Tel Index List INTERFACE External TAD Interface No Missing Link PC Interface No Host Interface Serial No Host Interface IEEE1284 Yes Host Interface USB Yes LAN Interface No PRINTER Yes Color Mono Mono Engine Type Laser ZL Resolution dpi 600 x 600 Speed ppm 12 Paper Capacity sheets 250...

Page 17: ...emote Printer Console for PCL4 Yes Remote Printer Console for PCL4 Bundled Cable Yes Parallel Yes Parallel Network Optional LAN Board Brother Printer Internet FAX Optional LAN Board Brother Printer only COPY Color Mono Mono Mono Speed ppm Up to 12 Up to 12 Multi Copy Stack Up to 99 Up to 99 Multi Copy Sort Yes Yes Reduction Enlargement 25 to 400 in 1 increments 25 to 400 in 1 increments Resolution...

Page 18: ...and NT4 0 Driver Utility Software Yes Remote Printer Console for PCL4 No Bundled Cable Yes Parallel Yes Parallel Network Option Brother No COPY Color Mono Mono Mono Speed ppm Up to 12 Up to 12 Multi Copy Stack Up to 99 Up to 99 Multi Copy Sort Yes Yes Reduction Enlargement 25 to 400 in 1 increments 25 to 400 in 1 increments Resolution dpi 300 x 600 300 x 600 SCANNER Yes No Color Mono Color Mono N ...

Page 19: ... 0 Driver Utility Software Yes Remote Printer Console for PCL4 Bundled Cable No Network COPY Color Mono Mono Speed ppm Up to 12 Multi Copy Stack Up to 99 Multi Copy Sort Yes Reduction Enlargement 25 to 400 in 1 increments Resolution dpi 300 x 600 SCANNER Yes Option Color Mono Color Mono Resolution dpi 1 200 x 1 200 Int 300 x 600 Opt Speed sec 2 Gray Scale 256 TWAIN Compliant Yes PCI Scanner Parall...

Page 20: ...DLED SOFTWARE For Windows Printer Driver Brother Brother TWAIN Brother Brother Veiwer Scan Soft Scan Soft PC Fax SMSI No Others Auto E mail printing Netcentric PC internet Fax Auto E mail printing Formats Import TIFF BMP PCX DCX BTF BTX MAX PDF TIFF BMP PCX DCX BTF BTX MAX PDF Formats Export TIFF BMP MAX PDF TIFF BMP MAX PDF OCR Yes Xerox TextBridge Yes Xerox TextBridge Pop Up Menu Yes ScanSoft Ye...

Page 21: ...oice on Demand N A N A VIDEO CAPTURE Video Capture No No Video Print No No Video Format No No BUNDLED SOFTWARE For Windows Printer Driver Brother Brother TWAIN Brother No Veiwer Wordcraft No PC Fax Wordcraft No Others Formats Import TIFF BMP PCX DCX BTF BTX MAX PDF No Formats Export TIFF BMP MAX PDF No OCR Yes Wordcraft No Pop Up Menu Yes No PCI Remote Setup Remote Diagnostics Yes No Remote Setup ...

Page 22: ...Voice on Demand VIDEO CAPTURE No Video Capture Video Print Video Format BUNDLED SOFTWARE For Windows Printer Driver Brother TWAIN No Veiwer No PC Fax No Others Formats Import TIFF BMP PCX DCX BTF BTX MAX PDF Formats Export TIFF BMP MAX PDF OCR Yes Wordcraft Option Pop Up Menu No PCI Remote Setup Remote Diagnostics No Remote Setup for Time No Remote Setup for Tel No No BUNDLED SOFTWARE For iMAC Pri...

Page 23: ... Center w o Fax Model MFC9600 DCP1200 Formats Import Depends on viewer Depends on viewer Formats Export Depends on viewer Depends on viewer OCR No No Pop Up Menu No No PCI Remote Setup No No Remote Setup for Date Time No No Remote Setup for Tel No Registration No No ...

Page 24: ...er w Fax Multi Function Center w o Fax Model MFC9870 MFC9850 Formats Import N A N A Formats Export N A N A OCR N A N A Pop Up Menu N A N A PCI Remote Setup N A N A Remote Setup for Date Time N A N A Remote Setup for Tel No Registration N A N A ...

Page 25: ... Machine Type Multi Function Center w Fax Model MFC9750 Formats Import N A Formats Export N A OCR N A Pop Up Menu N A PCI Remote Setup N A Remote Setup for Date Time N A Remote Setup for Tel No Registration N A ...

Page 26: ...CHAPTER II INSTALLATION ...

Page 27: ...CHAPTER II INSTALLATION CONTENTS 1 INSTALLING THE UPDATE DATA TO THE MACHINE II 1 ...

Page 28: ...tible OS Connecting the machine to your computer 1 Make sure that the machine s power cord is unplugged from a wall socket 2 Make sure that your computer is powered off 3 Connect the interface cable to the parallel interface port on the back of the machine and secure it with the lock wires 4 Connect the other end of the interface cable to the printer port of your computer and secure it with the tw...

Page 29: ... example type C from the command line and press the ENTER key Then type CD UPDATE and press the ENTER key 4 Check that your computer is connected with the machine correctly 5 To start the transfer utility transmitting the update data to the flash ROM of the machine type the following ICEN filename b Then press the ENTER key During downloading the machine beeps intermittently Upon completion of the...

Page 30: ...CHAPTER III THEORY OF OPERATION ...

Page 31: ... Scanner Mechanism III 3 2 2 Laser Printing Mechanism III 5 2 2 1 Paper pick up and registration mechanism III 5 2 2 2 Print process mechanism III 6 2 2 3 Heat fixing mechanism III 8 2 2 4 Paper ejecting mechanism III 9 2 3 Sensors and Actuators III 10 3 CONTROL ELECTRONICS III 12 ...

Page 32: ...III 1 1 OVERVIEW Provided on models supporting facsimile function ...

Page 33: ...ment scanning mechanism n LASER PRINTING MECHANISM Paper pick up and registration mechanism Print process mechanism consisting of charging exposing developing and transferring processes with paper feeding mechanism Heat fixing mechanism with paper feeding mechanism Paper ejecting mechanism n SENSORS AND ACTUATORS ...

Page 34: ...ment tray automatic document feeder ADF unit which consists of a document feed roller ASSY document ejection roller ASSY ADF motor and document front and rear sensors and scanner unit which consists of a scanner top cover CCD unit CCD drive mechanism CCD HP sensor and scanner base For details about the sensors refer to Section 2 3 ...

Page 35: ...pened on the glass of the scanner top cover close the scanner unit and start the scanning operation then the CCD drive mechanism will be driven That is the CCD motor rotates and its rotation will be transmitted via the gear train to the CCD drive belt The CCD unit which is supported and guided by the CCD rail is secured to the CCD drive belt Clockwise and counterclockwise rotations of the CCD moto...

Page 36: ...III 5 2 2 Laser Printing Mechanism 2 2 1 Paper pick up and registration mechanism ...

Page 37: ...he manual insertion sensor actuator the paper is further fed for the specified time length Accordingly the leading edge will reach the paper feed roller where the paper skew will be eliminated At the 3rd stage the controller deenergizes the solenoid to rotate the paper feed roller for feeding paper to the transfer block in the drum unit When the leading and trailing edges of the paper pass through...

Page 38: ...rks with laser beam electrical charges and toner The graph below shows the transition of electrical charge on the surface of the laser sensitive drum through the four processes charging exposing developing and transferring processes ...

Page 39: ...er and the pressure roller in the heat fixing unit the heater roller fuses the toner on the paper The controller monitors the internal resistance of the heater thermistor to keep the surface temperature of the heater roller constant by turning the halogen heater lamp on and off ...

Page 40: ...ion roller If the leading edge of the paper pushes up the actuator of the paper ejection sensor the sensor signals the start of paper ejection If the trailing edge has passed through the sensor actuator the sensor signals the completion of paper ejection The paper will be turned over along the outer chute and ejected onto the main cover by the exit roller ...

Page 41: ...s reached the starting position and when the scan for that page is over Manual insertion sensor which detects whether paper is inserted manually through the paper slot or whether paper fed through the paper cassette has jammed Registration sensor which detects the leading and trailing edges of recording paper which allows the controller to determine the registration timing and check paper jam Cass...

Page 42: ...III 11 Location of Sensors and Actuators ...

Page 43: ...e machine is shown below 1 Provided on models supporting LAN interface 2 Provided on models supporting video capture 3 Provided on models supporting facsimile function 4 Provided on models available with a 2nd paper cassette as an option Configuration of Machine ...

Page 44: ...CHAPTER IV DISASSEMBLY REASSEMBLY AND LUBRICATION ...

Page 45: ...ol Panel ASSY IV 24 1 8 Relay PCB IV 25 1 9 Speaker IV 26 1 10 Scanner Mount IV 27 1 11 Paper Sub Tray and Tray Holder IV 30 1 12 VC Cover VC Bracket and VC Connector PCB for models supporting video capture IV 31 1 13 Front Cover Front Sub Cover for models not supporting video capture IV 32 1 14 Outer Chute and Paper Pinch Rollers IV 33 1 15 Main Cover IV 34 1 16 Switch Cover for models not equipp...

Page 46: ...PCB and Toner Sensor LED PCB IV 55 1 26 Gears and Paper Pick up Roller IV 56 1 27 Paper Feed Roller ASSY IV 57 1 28 Clutch Levers Cassette Guide L and Solenoid IV 58 1 29 Cleaning of High voltage Contacts and Grounding Contacts IV 59 2 LUBRICATION IV 61 1 ADF unit IV 61 2 Scanner mount IV 62 3 Drive gear ASSY IV 63 4 Paper cassette IV 64 ...

Page 47: ... ASSY or document ejection roller ASSY if at all possible Once removed they will become unusable and new gears will have to be put back in 6 When using soldering irons and other heat generating tools take care not to damage the resin parts such as wires PCBs and covers 7 Before handling the PCBs touch a metal portion of the machine to discharge static electricity otherwise the electronic parts may...

Page 48: ... the drum unit with toner cartridge loaded n n How to Access the Object Component On the next page is a disassembly order flow which helps you access the object components To remove the heat fixing unit for example first find it on the flow and learn its number in this case You need to remove parts numbered and so as to access the heat fixing unit Unless otherwise specified the disassembled parts ...

Page 49: ...IV 3 n n Disassembly Order Flow ...

Page 50: ...s R and F 1 Remove screw c that secures access plates R and F together to the main chassis 2 Remove screws d and e from access plate R 3 Take out access plates R and F together 4 Remove screw f to separate those access plates n n Reassembling Notes When reinstalling access plate F fit the two tabs provided on the front end underneath the center edge of the main chassis a and b Screw pan washer M4x...

Page 51: ...plate 2 Fully slide the side guide R or L inwards in the direction of arrow and remove the screw Then release the latches arrow and pull up the side guide arrow ƒ 3 Release the pressure plate from the bosses arrow and remove it arrow 4 Fully slide the paper rear guide to the front and lift it up arrow ...

Page 52: ... 6 1 4 Document Tray ASSY 1 Fully open the document tray ASSY 2 Lift up the document tray ASSY straight and pull the hinges up and out of the scanner unit 3 Remove the three screws from each of the hinges ...

Page 53: ...IV 7 4 Remove screw a then lightly tap the left end of the document chute to release the three hooks from the document tray 5 Remove the sponge 6 Remove screw b to take off the support plate ...

Page 54: ...se section a from the latch provided on the scanner mount and pull the top of the upper rear cover to the rear and upwards n n Reassembling Notes When installing the upper rear cover first hook sections b onto the supports of the scanner mount and push the upper rear cover into place ...

Page 55: ...rom the harness support 2 Remove screw b to release the grounding wires 3 Disconnect the following from the relay PCB CCD flat cable P4 ADF motor harness 4 pin P3 Document sensor harness 4 pin P8 a Taptite cup B M3x8 b Taptite cup S M3x6 ...

Page 56: ...ided on the scanner top cover Turn the ADF unit back into place 5 Open the ADF cover arrow ƒ and remove two screws c 6 Lift up the ADF unit while pulling out the ADF motor harness document sensor harness and grounding wire The ADF supports also come off 7 Take off the harness support by removing screw d c and d Taptite cup B M3x8 ...

Page 57: ...er from the bosses provided on the ADF side covers 2 At each of the ADF side covers F and R remove the screw pull the unscrewed corner outwards to release it from the document ejection chute and unhook the latch 3 Remove the document ejection chute which has been secured with the screws removed in step 2 above ...

Page 58: ...t the rear end pull the bushing outwards and lift up the upper LF roller ASSY 6 Remove the two screws and take off the ADF motor If you do not need to remove the ADF parts skip to step 10 7 Peel off the ADF film NOTE Once removed the ADF film will become unusable and a new part will have to be put back in 8 Remove the screw and take off the spring plate A separation rubber rubber holder and compre...

Page 59: ...low and lift it up 12 Turn the document rear sensor actuator as shown below and lift it up 13 Disconnect the document sensor harness from the document sensor PCB and take out its harness from the harness guides 14 Unhook the two latches large and small latches in this order from the document sensor PCB and lift it up ...

Page 60: ... the pawled bushing by pulling its pawls outwards At the rear end pull the bushing outwards and remove the lower LF roller ASSY 18 Turn the lower ADF chute upside down 19 Pull the arm outwards and take it off 20 At the rear side of the lower ADF chute remove the gear 19 36 by pulling its pawl outwards 21 Remove the gear 64 by pulling its pawl outwards 22 Unhook the two springs 23 Pull out the whit...

Page 61: ...tion given on page IV 12 Reinstall the ADF side covers so that the tabs of the ADF side plates become fitted inside the ribs provided on the ADF side covers See the illustration given on page IV 11 When reinstalling the ADF side cover R be sure to route the document sensor harness ADF motor harness and grounding wire between the boss and the ADF side cover R See the illustration given on page IV 1...

Page 62: ...IV 16 1 7 Scanner Unit and Control Panel ASSY 1 Disconnect the following from the relay PCB CCD motor harness Panel harness Scanner HP sensor harness ...

Page 63: ...IV 17 2 Slide the scanner unit with the control panel ASSY to the rear by approx 5 mm and then lift it up For the disassembly procedure of the scanner unit refer to page IV 19 ...

Page 64: ...s from the control panel PCB For the disassembly procedure of the control panel ASSY refer to page IV 24 n n Reassembling Notes When reinstalling the scanner unit fit the holes and cutouts provided in the scanner unit over screws A and pawls of the scanner mount respectively and then slide the scanner unit to the front Refer to page IV 17 When connecting the CCD motor harness panel harness and sca...

Page 65: ...y PCB route them as shown below Disassembling the Scanner Unit The disassembling job of the scanner unit should be done in a clean room to prevent dust or dirt from getting into the scanner unit 1 Remove the four screws from the scanner top cover 2 Separate the scanner top cover from the scanner base ...

Page 66: ...from the CCD idle pulley holder then remove the CCD drive belt from the idle pulley 6 Lift up the CCD rail together with the CCD unit and CCD drive belt and then disconnect the CCD flat cable NOTE When handling the CCD unit do not touch the CCD PCB or glasses but hold the hatched sections as shown below 7 Pull out the CCD rail from the CCD unit 8 Remove the CCD lock a Taptite cup B M3x8 b Taptite ...

Page 67: ...m the CCD motor 10 Remove three screws c from the motor bracket 11 Lift up the motor bracket 12 Remove two screws d from the CCD motor The scanner grounding wire also comes off 13 Disconnect the CCD HP sensor harness from the sensor 14 Remove the CCD HP sensor ...

Page 68: ...tape 16 Remove the CCD flat cable which is attached with adhesive tape 17 Remove the four screws and take off the guide plate 18 Remove tape and sponges 1 then take out the panel harness and CCD HP sensor harness NOTE Once removed the sponges 1 will become unusable and new ones will have to be put back in ...

Page 69: ...e previous page Set the CCD motor back into place with its connector side facing up as shown on page IV 21 When securing the motor with screws d be sure to secure the scanner grounding wire also as shown on page IV 21 Route the CCD motor harness and scanner grounding wire as illustrated below Set the CCD lock in the release forward position If the CCD lock is placed in the lock position the CCD ho...

Page 70: ...upport plate and FPC key 6 As shown below slightly pull the clamp outwards and take out the LCD while pulling the LCD flat cable gently NOTE Do not take out the LCD except when the LCD is defective and requires replacement n n Reassembling Notes Before reinstalling the LCD to the control panel wipe fingerprints or dust off the LCD surface and control panel window with a soft cloth A new LCD is cov...

Page 71: ...harness Main relay panel harness Main relay CCD harness Main relay motors harness 2 Remove the two screws 3 Take out the relay PCB n n Reassembling Notes When setting the relay PCB back into place be careful with the installation direction The printed letters should not be upside down ...

Page 72: ...IV 26 1 9 Speaker 1 Press the pawl in the direction of arrow À and slide the speaker spring in the direction of arrow Á 2 Lift up the speaker ...

Page 73: ... Pull the tabs of the scanner mount to the front and upwards in the direction of arrows À to release them from the bosses provided on the main cover 4 Lift up the scanner mount in the direction of arrow Á a Stepped screw Tightening torque 0 78 N m b Taptite cup S M3x10 Tightening torque 0 78 N m ...

Page 74: ...scanner mount upside down 6 Peel off anti static brushes NOTE Once removed they will become unusable and new parts will have to be put back in 7 As shown below warp the gear equipped end of the exit roller and remove it ...

Page 75: ...ss coming through the main cover up and through cutout x provided in the scanner mount at the left hand side pull up the main relay motors harness and chassis grounding wire and raise them up and through square cutout y provided in the scanner mount Also pull up the main relay CCD harness and raise it up and through round cutout z ...

Page 76: ... tray 2 While pushing down the center of the paper sub tray to warp it in the direction of arrow À pull it out of the tray holder arrow Á 3 Insert the tip of a small flat screwdriver into the tray holder in the direction of arrow À and pull up the tray holder arrow Á ...

Page 77: ... off the VC cover 2 Remove screw c take out the VC bracket together with the VC connector PCB and disconnect the VC harness 3 Remove two screws d then take off the VC connector PCB n n Reassembling Notes The routing of the VC harness is shown on page IV 34 a Taptite cup S M3x10 b Taptite bind S M3x8 c and d Taptite cup S M3x6 ...

Page 78: ... the front cover 2 Remove the screw from the left bottom of the front side of the main cover 3 Hold the front cover at an angle of 45 and pull the front cover link to the left to release it from the front cover 4 Pull the bottom left front corner of the main cover to the left in the direction of arrow and release the front cover from the boss provided on the main cover arrow ...

Page 79: ...ers 1 Pull up the outer chute and open it in the direction of arrow 2 Remove the chute springs from the hooks provided on the main cover arrow then lift up the outer chute arrow ƒ 3 Remove the paper pinch rollers their supports and their springs ...

Page 80: ...s Make sure that the cutout provided in the main cover is dislocated from the power inlet 3 Unhook the two latches with the tip of a flat screwdriver then lift up the main cover n n Reassembling Notes When reinstalling the main cover route the main relay panel harness main relay CCD harness and main relay motors harness through the respective cutouts provided in the main cover as illustrated above...

Page 81: ...IV 35 1 16 Switch Cover for models not equipped with a power switch 1 Push the locks of the switch cover as shown below and remove it ...

Page 82: ...ot to touch the inside of the unit glass or mirror NOTE On the small PCB in the laser unit is a 2 pin connector which is for the adjustment in the factory Do not disturb it n n Reassembling Notes Before putting the laser unit back into place check for any toner particles paper dust or dirt and clean them out After routing the polygon motor harness and laser flat cable tape them onto the laser unit...

Page 83: ...he chassis grounding wire also comes off 2 Peel off tape and take off the main relay motors harness main relay CCD harness and VC harness from the harness duct 3 Unhook the harness duct from the main chassis in the directions of arrows and Provided on models supporting video capture ...

Page 84: ...ter harness from the upper center of the heat fixing unit 6 Disconnect the short heater wire of the heater harness from the left end of the heat fixing unit 7 Lift up the heat fixing unit and disconnect the heater thermistor harness from the engine PCB a Stepped screw b Taptite cup S M3x8 ...

Page 85: ...rrow ƒ 11 Remove screw e slightly lift up the heater roller gear arrow hold the lock plate L of the FU lamp between your fingers and pull out the FU lamp from the heater roller arrow CAUTION Do not touch the FU lamp If you have touched it clean it thoroughly with alcohol n n Reassembling Notes When setting the FU lamp into the heat fixing unit be sure to insert the right end of the wire into the l...

Page 86: ...completion of reassembly and then make it exit from the mode by pressing the 9 key twice Otherwise the heat fixing unit may not become energized because of the following reason If the failure of the heat fixing unit is caused by an opening of the thermistor circuit that senses the temperature of the heat fixing unit the system misinterprets the hot heater as being cold As a result the temperature ...

Page 87: ...IV 41 1 19 Fan 1 Disconnect the fan harness from the engine PCB 2 Remove two screws take out the heater wires from the latch of the fan duct and take off the fan duct together with the fan ...

Page 88: ... fan duct outwards and take out the fan n n Reassembling Notes Put the fan back into place so that the rating label faces outwards and upside down Route the heater wires through the latch of the fan duct as shown on the previous page ...

Page 89: ... the drive gear ASSY 2 Tilt the drive gear ASSY towards you while taking care not to drop the develop joint and spring and then disconnect the main motor harness 3 Remove the front cover link and idle gear 56 from the main chassis Provided on models supporting video capture ...

Page 90: ...4 4 Remove four screws and take off the main motor ASSY from the drive gear ASSY n n Reassembling Notes If you have removed the gear 39 98 from the drive gear ASSY hook the spring and tape it as shown below ...

Page 91: ...s from the NCU shield then take off the NCU shield 2 USA version Disconnect the main NCU harness from the main PCB European version Disconnect the main NCU harness and main NCU harness 2 from the main PCB See the illustration given on the next page 3 Remove the screw from the NCU PCB and take out the PCB ...

Page 92: ...n relay motors harness as illustrated below European version As illustrated below route the main NCU harness and main NCU harness 2 between the NCU PCB and the power supply bracket to prevent them from interfering with the primary circuitry on the NCU PCB Then install the NCU shield ...

Page 93: ...in relay panel harness 13 pin P3 Main LV engine harness 5 pin P18 Laser flat cable P6 Engine main harness 12 pin P5 VC harness 1 2 pin P7 Main relay CCD harness 12 pin P8 In casing temperature sensor harness 2 pin P9 Main relay motors harness 11 pin P10 1 Provided on models supporting video capture 2 Provided on the European version ...

Page 94: ...l you can remove screw c 5 Remove screw c to release the grounding wire 6 For models available with a 2nd paper cassette Removes screw d that secures the 2nd cassette relay PCB bracket to the bottom plate 7 Pull the bottom plate to the rear and out of the main chassis a and d Taptite cup S M3x6 b Taptite bind B M4x12 c Screw pan washer M3 5x6 ...

Page 95: ... n n Reassembling Notes When putting the bottom plate back into place make sure that the grounding wire is looped and routed through the support film as illustrated on page IV 51 and then secure the grounding wire to the bottom plate with screw c shown on the previous page After you replace the main PCB be sure to follow the flowchart given on the next page d and e Taptite cup S M3x6 f Machine scr...

Page 96: ...IV 50 Setting up the main PCB after replacement ...

Page 97: ...e low voltage power supply PCB is connected to the power inlet with soldered lead wires 4 Remove screw i 5 While holding up the low voltage power supply PCB take out the power inlet from the main chassis to the inside in the direction of the arrow shown below 6 To separate the power inlet from the low voltage power supply PCB unsolder the two lead wires from the PCB g and i Taptite cup S M3x6 h Ta...

Page 98: ...hen solder those wires on the solder side of the PCB After setting the power inlet back into place fold the grounding wire into two and route the fold through cutout Y provided in the support film as shown on the previous page When reinstalling the low voltage power supply PCB route the main LV engine harness through cutout X provided in the support film as shown on the previous page ...

Page 99: ...upply PCB and disconnect it from the engine PCB 4 Pull the spring up and out 5 Slightly hold up the engine PCB and disconnect the following harnesses Toner sensor light receiver harness 3 pin P1 Main LV engine harness 2 pin P15 2nd cassette relay harness 8 pin P8 Heater thermistor harness 2 pin P6 if the heat fixing unit has not been removed Fan harness 2 pin P7 if the fan has not been removed Ton...

Page 100: ...he 2nd cassette relay PCB from its bracket n n Reassembling Notes Before reinstalling the high voltage power supply PCB push in the spring with a flat screwdriver until it snaps into place as shown below Before reinstalling the high voltage power supply PCB check the high voltage contacts for any toner particles paper dust or dirt and clean them out ...

Page 101: ...h sides of the lens support on the toner sensor LED PCB with your fingers to release them from the main chassis release its harness from the two latches and then pull it out n n Reassembling Notes Route the toner sensor LED harness on the left hand side of the main chassis as shown above Also refer to the illustration given on page IV 53 Route the toner sensor light receiver harness on the right h...

Page 102: ...bushing from the end of the paper pick up roller shaft 3 Remove the pawled bushing by pulling its pawl outwards then remove the paper pick up roller and its shaft 4 Remove the gear 40 54 gear 45 set F R and gear 20 F R 5 If the engine PCB has been removed take out the cassette sensor actuator This prevents the actuator from dropping during the following disassembly jobs ...

Page 103: ...ht end of the paper feed roller shaft pull up the pawl of the bushing arrow ƒ with the tip of a flat screwdriver and move the paper feed roller ASSY to the left arrow Then take out the bushing and paper feed roller ASSY 4 Remove the joint arrow n n Reassembling Notes When setting the gear 21 back into place insert it and turn it so that its D shaped end becomes fitted with the D shaped end of the ...

Page 104: ...ver F R by pulling its pawl outwards 5 Remove the clutch lever spring and clutch lever P R 6 Remove the plunger and solenoid release spring 7 Remove two screws a and take off the cassette guide L 8 Remove screw b and take off the solenoid n n Reassembling Notes Route the solenoid harness through three latches and pass it through the square hole provided in the left hand plate of the main chassis a...

Page 105: ...59 1 29 Cleaning of High voltage Contacts and Grounding Contacts If any toner particles paper dust or dirt are on the contacts clean them out This will ensure that power flows correctly to enable printing ...

Page 106: ...IV 60 ...

Page 107: ...nt Half of a rice sized pinch of grease 3 mm 3 Rice sized pinch of grease 6 mm 3 Two rice sized pinches of grease 12 mm 3 Five rice sized pinches of grease 30 mm 3 Molykote grease EM 30L Dow Corning Molykote grease EMD 110 Dow Corning Molykote grease PG662 Dow Corning 1 ADF unit Lubricant type Manufacturer ...

Page 108: ...IV 62 2 Scanner mount ...

Page 109: ...IV 63 3 Drive gear ASSY ...

Page 110: ...IV 64 4 Paper cassette ...

Page 111: ...CHAPTER V MAINTENANCE MODE ...

Page 112: ... Switch Setting and Printout V 9 3 6 Operational Check of LCD V 54 3 7 Operational Check of Control Panel PCB V 54 3 8 Sensor Operational Check V 56 3 9 CCD Scanner Area Setting V 57 3 10 EEPROM Customizing V 57 3 11 Erasure of Received FAX Messages Temporarily Stored in the Flash Memory V 58 3 12 Machine Error Code Indication V 58 3 13 Output of Transmission Log to the Telephone Line Not applicab...

Page 113: ...is placed in the initial stage of the maintenance mode a mode in which the machine is ready to accept entry from the keys To select one of the maintenance mode functions listed in Section 2 enter the corresponding 2 digit function code with the numerical keys on the control panel The details of each maintenance mode function are described in Section 3 NOTES Pressing the 9 key twice in the initial ...

Page 114: ...Operational Check of Control Panel PCB Check of Keys and Buttons 3 7 V 54 14 15 16 32 Sensor Operational Check 3 8 V 56 55 CCD Scanner Area Setting 3 9 V 57 74 EEPROM Customizing 3 10 V 57 79 Erasure of Received FAX Messages Temporarily Stored in the Flash Memory Not applicable to the American version 3 11 V 58 82 Machine Error Code Indication 3 12 V 58 87 Output of Transmission Log to the Telepho...

Page 115: ... the firmware switch tables in Subsection 3 5 The service personnel should instruct end users to follow the procedure given below 1 For machines w fax American models Press the Function and Resolution keys in this order European models Press the Menu and Resolution keys in this order For machines w o fax Press the Menu and Sort keys in this order The LCD clears the current display 2 Press the 0 ke...

Page 116: ... dialing initialized These will not be initialized Received FAX messages temporarily stored in the flash memory Not applicable to the American version EEPROM customizing code 4 digit These will not be initialized Note that the first digit of the 4 digit customizing code will be initialized to 0 If the code is 1001 for example it will be initialized to 0001 NOTE If you replace the main PCB with one...

Page 117: ...e prints out the scanning compensation data list containing the following a 2 value quantization white level data for green 2448 bytes b 2 value quantization white level data for blue 2448 bytes c 2 value quantization white level data for red 2448 bytes d 2 value quantization black level data for green 16 bytes e 2 value quantization black level data for blue 16 bytes f 2 value quantization black ...

Page 118: ...V 6 Scanning Compensation Data List ...

Page 119: ...nts Allowable up to the ADF capacity The DOC READY will appear on the LCD 2 Press the 0 and 8 keys in this order While counting the documents the machine feeds them in and out displaying the current count on the LCD as shown below Current count 1st page in this example 3 After showing the final count the machine beeps for one second To return the machine to the initial stage of the maintenance mod...

Page 120: ...function prints out test pattern 1 to allow the service personnel to check for record data missing or print quality n n Operating Procedure Press the 0 and 9 keys in this order in the initial stage of the maintenance mode The figure below shows test pattern 1 Test Pattern 1 ...

Page 121: ...04 TRANSFER facility setting V 15 WSW05 1st dial tone and busy tone detection V 16 WSW06 Pause key setting and 2nd dial tone detection V 18 WSW07 Dial tone setting 1 V 20 WSW08 Dial tone setting 2 V 21 WSW09 Protocol definition 1 V 22 WSW10 Protocol definition 2 V 23 WSW11 Busy tone setting V 24 WSW12 Signal detection condition setting V 25 WSW13 Modem setting V 26 WSW14 AUTO ANS facility setting ...

Page 122: ... For machines w o fax Use the Job Cancel key to move the cursor to the selector position to be modified 4 Enter the desired number using the 0 and 1 keys 5 For machines w fax Press the Set key For machines w o fax Press the Menu key This operation saves the newly entered selector values onto the EEPROM and readies the machine for accepting a firmware switch number 6 Repeat steps 2 through 5 until ...

Page 123: ... 1 No 8 Default dialing mode pulse DP or tone PB dialing 0 PB 1 DP l Selectors 1 and 2 Dial pulse generation mode These selectors set the number of pulses to be generated in pulse dialing N Dialing N generates N pulses Dialing 0 generates 10 pulses N 1 Dialing N generates N 1 pulses 10 N Dialing N generates 10 N pulses l Selectors 3 and 4 Break time length in pulse dialing These selectors set the ...

Page 124: ...mission time length No 1 2 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 100 ms 3 4 Min pause in tone dialing No 3 4 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 140 ms 5 8 Attenuator for pseudo ring backtone to the line selectable in the range of 0 15 dB 0 0 dB 1 8 dB 0 0 dB 1 4 dB 0 0 dB 1 2 dB 0 0 dB 1 1 dB l Selectors 1 through 4 Tone signal transmission time length and Min pause in tone dialing These selectors set ...

Page 125: ... 6 and 7 are not applicable where no PABX is installed l Selectors 1 and 5 CNG detection when sharing a modular wall socket with a telephone These selectors determine whether or not the machine detects a CNG signal when a line is connected to a telephone sharing a modular wall socket with the machine Upon detection of CNG signals by the number of cycles specified by these selectors the machine int...

Page 126: ... PABX Setting both of these selectors to 1 activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected Other setting combinations deactivate the dial tone detection function so that the machine starts dialing after the specified WAIT 3 5 5 0 or 7 0 sec without detection of a dial tone when a line is connected ...

Page 127: ...in those countries where no transfer facility is supported l Selectors 5 and 6 Earth time length for earth function These selectors set the short circuiting time length of the telephone line La or Lb to ground This setting is effective only when the earth function is selected for the R key by using the function switch l Selectors 7 and 8 Break time length for flash function These selectors set the...

Page 128: ...tection function which detects the 1st dial tone issued from the PSTN when a line is connected to the PSTN Setting all of these selectors to 1 activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected For the detecting conditions of the 1st dial tone refer to WSW07 and WSW08 Other setting combinations deactivate the dial to...

Page 129: ...t disconnect the line Setting selectors 5 and 6 to 0 and 1 respectively makes the machine detect a busy tone only after dialing and disconnect the line Setting both of selectors 5 and 6 to 1 makes the machine detect a busy tone before and after dialing and then disconnect the line l Selector 7 Busy tone detection in automatic receiving mode This selector determines whether or not the machine autom...

Page 130: ... sec WAIT 1 0 0 14 sec WAIT 1 1 0 2nd dial tone detection only in pulse dialing DP system 1 0 1 2nd dial tone detection 1 1 1 both in DP and push button PB dialing system 4 6 Detection of 2nd dial tone No 4 5 6 0 0 0 50 ms 0 0 1 210 ms 0 1 0 500 ms 0 1 1 800 ms 1 0 0 900 ms 1 0 1 1 5 sec 1 1 0 2 0 sec 1 1 1 2 5 sec 7 No of 2nd dial tone detection times 0 Once 1 Twice 8 2nd dial tone interrupt dete...

Page 131: ...chine will insert a WAIT of 3 5 seconds If no 2nd dial tone is received within the specified time length set by WSW08 the machine will disconnect the line if in automatic dialing or it will start transmitting the dial signal if given after depression of the Pause key in hook up dialing l Selectors 4 through 6 Detection of 2nd dial tone Upon detection of the 2nd dial tone for the time length specif...

Page 132: ... current detection is supported e g U S A l Selectors 1 and 2 Frequency band range These selectors set the frequency band for the 1st dial tone and the busy tone before dialing to be detected This setting is effective only when selectors 1 through 3 of WSW05 are set to 1 1 1 l Selector 3 Line current detection This selector determines whether or not the machine should detect a line current before ...

Page 133: ...1 0 1 36 dBm 1 1 0 39 dBm 1 1 1 42 dBm NOTE The WSW08 is not applicable in those countries where no dial tone detection is supported e g U S A l Selectors 1 through 3 1st dial tone detection time length Upon detection of the 1st dial tone for the time length set by these selectors the machine starts dialing This setting is effective only when selectors 1 through 3 of WSW05 are set to 1 1 1 l Selec...

Page 134: ...4 octet frames Remarks The error correction mode ECM is a facsimile transmission manner in which the machine divides a message into frames for transmission so that if any data error occurs on the transmission line the machine retransmits only those frames containing the error data l Selector 2 Use of non standard commands If this selector is set to 0 the machine may use non standard commands the m...

Page 135: ...ML ON This selector sets the time length from when the machine transmits the last dial digit until the CML relay comes on l Selector 3 Time length from CML ON to CNG transmission This selector sets the time length until the machine transmits a CNG after it turns on the CML relay l Selector 4 Time length from CML ON to CED transmission This selector sets the time length until the machine transmits ...

Page 136: ... those countries where no busy tone detection is supported NOTE The setting of WSW11 is effective only when selectors 5 and 6 of WSW05 are set to 0 1 or 1 1 Busy tone detection l Selectors 1 and 2 Frequency band range These selectors set the frequency band for busy tone to be detected l Selectors 4 through 8 ON OFF time length ranges These selectors set the ON and OFF time length ranges for busy t...

Page 137: ...Min and max OFF time length of calling signal Ci If the machine detects the OFF state of calling signal Ci for a time length which is greater than the value set by selectors 1 and 2 and less than the value set by selectors 3 and 4 it interprets the Ci signal as OFF l Selectors 5 and 6 Detecting time setting These selectors set the time length required to make the machine acknowledge itself to be c...

Page 138: ...e signals on a line Attenuation in the high band frequency is greater than in the low band frequency Set these selectors according to the distance from the telephone switchboard to the machine l Selectors 3 and 4 Reception level These selectors set the optimum receive signal level l Selectors 5 through 8 Modem attenuator These selectors are used to adjust the transmitting level of the modem when t...

Page 139: ...imes 1 0 1 0 2 to 5 times 1 0 1 1 2 to 6 times 1 1 0 0 1 to 10 times 1 1 0 1 2 to 10 times 1 1 1 0 3 to 5 times 1 1 1 1 4 to 10 times l Selectors 1 through 4 Frequency band selection These selectors are used to select the frequency band of calling signals for activating the AUTO ANS facility In the French versions if the user sets the PBX to OFF from the control panel the setting made by selectors...

Page 140: ...TE Selector 7 is not applicable in those countries where no busy tone detection is supported l Selectors 1 through 6 Selection of redial interval and No of redialings The machine redials by the number of times set by selectors 3 through 6 at intervals set by selectors 1 and 2 This setting is effective only when selector 7 is set to 0 l Selectors 7 Redialing for no response sent from the called ter...

Page 141: ...TT superfine recommendation If this selector is set to 1 the machine communicates in CCITT recommended superfine mode 15 4 lines mm If it is set to 0 it communicates in native superfine mode l Selector 7 Max document length limitation This selector is used to select the maximum length of a document to be sent l Selector 8 Stop key pressed during reception If this selector is set to 1 pressing the ...

Page 142: ...tion which sounds an alarm when the handset is off the hook after the communication is completed The off hook alarm works also for an external telephone connected to the EXT modular socket l Selector 5 Calendar clock type If this selector is set to 0 USA the MM DD YY hh mm format applies if it is set to 1 Europe the DD MM YY hh mm format applies DD is the day MM is the month YY is the last two dig...

Page 143: ...lling station only 1 1 All transmission phases both at the calling and called stations l Selectors 2 and 3 Detection enabled time for CNG and no tone After the line is connected via the machine or the external telephone the machine can detect a CNG signal or no tone for the time length specified by these selectors The setting specified by these selectors becomes effective only when selector 8 of W...

Page 144: ...on link via the modem If the establishment fails the machine automatically steps down to the next highest speed and attempts to establish the transmission link again The machine repeats this sequence while stepping down the transmission speed to the last choice specified by selectors 4 through 6 If the modem always falls back to a low transmission speed e g 4 800 bps set the first transmission spe...

Page 145: ...ld be used if the machine malfunctions in overseas communications According to the communications error state select the signal specifications Setting selector 2 to 1 allows the machine to use 1100 Hz CED signal instead of 2100 Hz in receiving operation This prevents malfunctions resulting from echoes since the 1100 Hz signal does not disable the echo suppressor ES while the 2100 Hz signal does Se...

Page 146: ...1 4 0 0 1 2 0 0 1 1 ECM Error correction mode NOTE Selector 3 is applicable to the American version only but not applicable to those models equipped with high speed modem NOTE Selectors 5 through 8 are applicable to the Asian version only l l Selector 3 Call Waiting Caller ID Setting this selector to 0 allows the user to decide whether or not to interrupt the current call when a new call comes in ...

Page 147: ... detected If it is set to 1 the called station starts counting zeros upon detection of 10 ms successive zeros 50 ms after the head of a series of zeros is detected In this case if the detection of 10 ms successive zeros is too late the data counting period will become less than 1 0 second making the called station judge the line condition unacceptable l Selectors 2 and 3 Allowable training error r...

Page 148: ...s set the length of time from CML ON up to the start of pseudo ring backtone transmission WSW25 TAD setting 3 Selector No Function Setting and Specifications 1 4 Not used 5 7 Pause between paging number and PIN No 5 6 7 0 0 0 2 sec 0 0 1 4 sec 0 1 0 6 sec 0 1 1 8 sec 1 0 0 10 sec 1 0 1 12 sec 1 1 0 14 sec 1 1 1 16 sec 8 Not used l Selectors 5 through 7 Pause between paging number and PIN These sel...

Page 149: ... selector is set to 0 the machine waits for document reading into the memory to complete and then starts dialing This enables the machine to list the total number of pages in the header of the facsimile message l l Selectors 4 and 5 No of CNG cycles to be detected when the line is connected via the external telephone except in the external TAD mode The machine interprets a CNG as an effective sign...

Page 150: ...or 4 is applicable only to the U S A versions l l Selector 2 Ringer OFF setting This selector determines whether or not the ringer can be set to OFF l l Selector 4 Detection of distinctive ringing pattern If this selector is set to 1 the machine detects only the number of rings if it is set to 0 the machine detects the number of rings and the ringing time length to compare the detected ringing pat...

Page 151: ...0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 4 6 Transmission level of DTMF low band frequency signal No 4 5 6 0 0 0 0 dB 0 0 1 1 dB 0 1 0 2 dB 0 1 1 3 dB 1 0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 7 8 Not used l Selectors 1 through 6 Transmission level of DTMF high low band frequency signal These selectors are intended for the manufacturer who tests the machine for the Standard Never access them ...

Page 152: ...g 8 Selector No Function Setting and Specifications 1 3 Not used 4 Duty cycle control of pulsed current for the heat fixing unit 0 OFF 1 ON 5 Drum cleaning prompt settings 0 ON 1 OFF 6 8 Not used NOTE Selector 4 is applicable to the European version only l Selector 4 Duty cycle control of pulsed current for the heat fixing unit Setting this selector to 1 activates the duty cycle control that suppr...

Page 153: ...records it at the size specified according to the current paper size American versions allow the user to select the desired paper size from the control panel According to the paper size setting the machine determines the reduction rate Other versions can handle only A4 size paper so the reduction rate is always 87 l Selector 5 Minimum short OFF duration in distinctive ringing The ringer pattern co...

Page 154: ... Default contrast No 7 8 0 X Automatic 1 0 Super light 1 1 Super dark l Selectors 5 and 6 Default resolution These selectors set the default resolution which applies when the machine is powered up or completes a transaction l Selectors 7 and 8 Default contrast These selectors set the default contrast which applies when the machine is powered up or completes a transaction ...

Page 155: ...3 Function setting 11 Selector No Function Setting and Specifications 1 5 Not used 6 Report output of polled trans mission requests 0 Yes 1 No 7 8 Not used NOTE Selector 6 is not applicable to American versions ...

Page 156: ... is connected via the machine or external telephone except in the external TAD mode l Selectors 6 and 7 Number of DTMF tone signals for inhibiting the detection of CNG during external TAD operation If the machine receives this specified number of DTMF tone signals during external TAD operation it will not detect CNG afterwards If these selectors are set to 1 1 the CNG detection will not be inhibit...

Page 157: ...C l Selector 3 PC power off recognition time This selector sets the time length from when the machine detects the PC powered off until it recognizes the detected state as power off If selector 2 is set to 0 it is recommended that selector 3 be set to 1 otherwise the machine may mistakenly detect PC powered off l Selector 5 Escape from phase C This selector determines whether or not the machine wil...

Page 158: ...ot the 1st page image data of a document will be printed out onto the error report if the document image data stored in the temporary memory cannot be transmitted normally l Selector 2 Erasure of the stored image data of an unsent document at the time of the subsequent in memory message transmission If in memory message transmission fails repeatedly when selector 1 is set to 1 the temporary memory...

Page 159: ...zer s training level to be applied if the machine fails to send training due to weak line connection If these selectors are set to 0 X the modem will automatically set the appropriate training level l Selector 3 Sending level of guard tone at phase 2 This selector sets the sending level of guard tone for 1800 Hz to be sent at Phase 2 in the V 34 mode l Selector 4 Stepping down the transmission spe...

Page 160: ...se selectors are used to set the modem speed range With the first transmission speed choice specified by selectors 1 through 4 the machine attempts to establish the transmission link via the modem If the establishment fails the machine automatically steps down to the next highest speed and attempts to establish the transmission link again The machine repeats this sequence while stepping down the t...

Page 161: ...1 through 4 of WSW39 for example the allowable maximum transmission speed will be limited to 31200 bps If selector 8 is set to 1 to mask the 2400 symbols second when the first transmission speed choice is 33600 bps then the allowable maximum transmission speed remains 33600 bps If selector 8 is set to 1 to mask the 2400 symbols second when the first transmission speed choice is 21600 bps specified...

Page 162: ...1 dBm 0 0 1 0 12 dBm 0 0 1 1 13 dBm 0 1 0 0 14 dBm 1 1 1 1 25 dBm NOTE WSW41 takes effect only in the V 34 mode l Selectors 5 through 8 Modem attenuator These selectors are used to adjust the transmitting level of the modem when the reception level at the remote station is improper due to line loss This function applies to super G3 protocol signals ...

Page 163: ...rward function If this selector is set to ON the machine may forward a FAX message received through Internet to other remote G3 facsimile equipment l Selector 5 Alarm message when the corona wire abnormally emits ions This selector determines whether or not the alarm message PLS CLEAN DRUM will appear on the LCD when the corona wire abnormally emits ions l Selector 6 Issue of drum cleaning prompti...

Page 164: ...o PCs having e mail addresses 0 Yes 1 No 2 3 Wait time for PCFax reception Class 2 and FPTS command transmission No 2 3 0 0 50 ms 0 1 100 ms 1 0 150 ms 1 1 0 ms 4 5 Detection time of 2100 Hz CED or ANSam No 4 5 0 0 200 ms 0 1 300 ms 1 0 400 ms 1 1 500 ms 6 8 Not used NOTE Selector 1 is applicable to those models equipped with LAN interface ...

Page 165: ...re switches n n Operating Procedure 1 Press the 1 key twice in the initial stage of the maintenance mode The PRINTING will appear on the LCD 2 The machine prints out the configuration list as shown in the figure below 3 Upon completion of printing the machine returns to the initial stage of the maintenance mode Configuration List ...

Page 166: ...This function allows you to check the control panel PCB for normal operation n n Operating Procedure 1 Press the 1 and 3 keys in this order in the initial stage of the maintenance mode The 00 will appear on the LCD 2 Press the keys and buttons in the order designated in the illustration shown below The LCD shows the corresponding number in decimal notation each time a key or button is pressed Chec...

Page 167: ...V 55 MFC9600 DCP1200 MFC9850 9870 MFC9750 Key Button Entry Order ...

Page 168: ...sor No document detected DR Document rear sensor No document detected CV Cover sensor Front cover closed RS Registration sensor No paper detected TN Toner sensor No toner detected PO Paper ejection sensor No paper jam FH CCD HP sensor CCD placed in home position R2 2nd registration sensor No paper detected MN Manual insertion sensor No paper detected CS Cassette sensor No paper cassette loaded C2 ...

Page 169: ...anguage function settings and firmware switch settings The customizing codes list is given in Appendix 1 NOTE If you replace the main PCB be sure to carry out this procedure n n Operating Procedure 1 Press the 7 and 4 keys in this order in the initial stage of the maintenance mode The current customizing code e g 1001 in the case of MFC9600 USA version appears 2 Enter the desired customizing code ...

Page 170: ...tial stage of the maintenance mode The machine shows the BACKUP CLEAR on the LCD and erases received FAX messages temporarily stored in the flash memory Upon completion of erasure the machine will automatically return to the initial stage of the maintenance mode 3 12 Machine Error Code Indication n n Function This function displays an error code of the last error on the LCD n n Operating Procedure...

Page 171: ...bove operation makes the user s machine send CNG to your machine for sending the transmission log 3 If you hear the CNG sent from the user s machine press the Start key of your machine Your machine will start to receive the transmission log from the user s machine 3 14 Cancellation of the Memory Security Mode Not applicable to the American versions and machines w o fax n n Function This procedure ...

Page 172: ...CHAPTER VI ERROR INDICATION AND TROUBLESHOOTING ...

Page 173: ... machines w o fax VI 6 2 TROUBLESHOOTING VI 16 2 1 Introduction VI 16 2 2 Precautions VI 16 2 3 Checking prior to Troubleshooting VI 16 2 4 Troubleshooting Procedures VI 18 1 Control panel related VI 18 2 Telephone related VI 18 3 Communications related VI 19 4 Paper document feeding related VI 19 5 Print image related VI 20 6 PC driven or video capture driven printing VI 26 Location of High volta...

Page 174: ... Cause CHANGE DRUM SOON The service life of the drum unit will expire soon This message appears for one minute You can turn this message indication on or off by the maintenance mode function code 10 WSW31 selector 8 Refer to Chapter V Section 3 5 CHECK CASSETTE CHECK CASSETTE 1 CHECK CASSETTE 2 The cassette sensor detects that no paper cassette is loaded For those models available with a 2nd paper...

Page 175: ...sor detects no trailing edge of a document after the document has been fed by 400 cm The document rear sensor stays ON even after the document has been fed when the document front and rear sensors were OFF and ON respectively n Document loading error 1 The document rear sensor detects no leading edge of a document within 10 seconds from the start of document loading operation The document rear sen...

Page 176: ...er ejection sensor stays ON even after it has came ON and the paper has been fed by the specified amount SCANNER ERROR In the scanning compensation data list printed by the maintenance mode function code 05 refer to Chapter V Section 3 2 fifty percent or more of the white level data is faulty This message may appear only in the maintenance mode TONER EMPTY The toner sensor has detected that there ...

Page 177: ...m The registration sensor 2nd registration sensor and or manual insertion sensor remains ON 84 Paper jam The paper ejection sensor remains ON 85 No paper cassette loaded 86 No 2nd paper cassette loaded 88 Paper jam Even after the registration sensor has gone OFF the paper ejection sensor still stays OFF A1 Front cover opened A2 Document too long to scan A3 Document not detected by the document rea...

Page 178: ... white level data BB Substantial white level data error in black white mode BC Substantial white level data error in photo mode BD Black level data error BE Detection error of black mark BF Detection error of ADF scanning position D5 The MODEM fails to complete the command transmission sequence E4 Out of recording paper E6 Write error in EEPROM E8 Data scanning error during transmission EA Documen...

Page 179: ...s w o fax If a communications error occurs the machine emits an audible alarm intermittent beeping for approximately 4 seconds displays the corresponding error message and prints out the transmission verification report if the machine is in sending operation ...

Page 180: ... No tone detected after dialing 17 07 No response from the calling station in receiving 1A 01 Calling impossible due to memory full Available in German versions only 2 Command reception Code 1 Code 2 Causes 20 01 Unable to detect a flag field 20 02 Carrier was OFF for 200 ms or longer 20 03 Abort detected 1 in succession for 7 bits or more 20 04 Overrun detected 20 05 A frame for 3 seconds or more...

Page 181: ...ssion 32 02 Remote terminal not ready for polling 32 10 Remote terminal not equipped with password function or its password switch OFF 32 11 Remote terminal not equipped with or not ready for confidential mail box function 32 12 Remote terminal not equipped with or not ready for relay broadcasting function 32 13 No confidential mail in the remote terminal 32 14 The available memory space of the re...

Page 182: ...cturer code not coincident 40 11 Unregistered group code entered for relay broadcasting function or the specified number of broadcasting subscribers exceeding the limit 40 12 Retrieval attempted when not ready for retrieval 40 13 Polled by any other manufacturers terminal while waiting for secure polling 40 17 Invalid resolution selected 5 Command reception checking the NSF and DIS after transmiss...

Page 183: ...3 03 Polling ID not coincident 63 04 Entered confidential mail box ID uncoincident with the mail box ID 63 05 Relay broadcasting ID not coincident 63 06 Entered retrieval ID uncoincident with that of the mail box ID 7 DCN reception Code 1 Code 2 Causes 74 DCN received 8 TCF transmission reception Code 1 Code 2 Causes 80 01 Fallback impossible ...

Page 184: ...eceive buffer full during operation except receiving into memory A0 13 Decoding error continued on 500 lines A0 14 Decoding error continued for 10 seconds A0 15 Timeout Five seconds or more for one line transmission A0 16 RTC not found and carrier OFF signal detected for 6 seconds A0 17 RTC found but no command detected for 60 seconds A0 18 Receive buffer full during receiving into memory A0 19 Un...

Page 185: ...ulation mode or failed to poll C0 02 Unable to detect JM C0 03 Unable to detect CM C0 04 Unable to detect CJ C0 10 Cannot finish V 34 negotiation or training C0 11 Modem error detected during V 34 negotiation or training For modem error details refer to the table below C0 20 Modem error detected during sending of commands For modem error details refer to the table below C0 21 Modem error detected ...

Page 186: ...ive control channel 91 Error occurred in the first CC train 92 Timeout waiting for PPh 93 Tone A B detected in the CC retrain 94 Timeout waiting for ALT 95 ACh found 96 FED turned off during reception of CC data 97 Timeout waiting for turning off the CC A1 Retraining forced for problems not fixed in phase 2 B0 Problem with S sequence of HDX resync B1 FED turned off in the S sequence of HDX resync ...

Page 187: ...bar in phase 4 D5 Timeout waiting for S in phase 4 D6 Timeout waiting for MP D8 Timeout waiting for E DA Timed out in re negotiation of the transmitter rate DB Timed out in the transmitter MPh E2 Retraining detected in phase 2 E3 Retraining detected in phase 3 E4 Retraining detected in phase 4 FE DTR turned off during retraining FF Tx set abort flag 71 Did not write onto the first mapping frame 13...

Page 188: ...VI 15 14 Machine error Code 1 Code 2 Causes FF 00 Burn in operation canceled by pressing the Stop key FF FF Unrecoverable MODEM error ...

Page 189: ...are After repairing the defective section be sure to check again if the repaired section works correctly Also record the troubleshooting procedure so that it would be of use for future trouble occurrence 2 3 Checking prior to Troubleshooting Prior to proceeding to the troubleshooting procedures given in Subsection 2 4 make the following initial checks Environmental conditions Check that 1 The mach...

Page 190: ...VI 17 3 All cables and harnesses are firmly connected 4 None of the fuses are blown Recording paper Check that 1 A recommended type of recording paper is used 2 The recording paper is not dampened ...

Page 191: ...panel PCB l FPC key l Main PCB 2 Telephone related Trouble Check 1 No phone call can be made l FPC key l Control panel PCB l NCU PCB l Main PCB 2 Speed dialing or one touch dialing will not work l Ordinary dialing function other than the speed and one touch dialing If it works normally check the main PCB if not refer to item 1 above 3 Speaker silent during on hook dialing l Ordinary dialing functi...

Page 192: ... 3 8 l Document front sensor actuator and document rear sensor actuator l Main PCB 2 Document not fed l ADF and its related sections l ADF motor and its harness l Document feed roller and its related gears l Main PCB 3 Document double feeding l ADF parts 4 Document jam l ADF motor 5 Recording paper not fed l Paper loaded in the paper cassette s l Paper cassette s l Drum unit l Heat fixing unit l D...

Page 193: ...drum unit main cover and high voltage power supply PCB Contacts in the illustration given on page VI 27 l Replace the toner cartridge l Replace the drum unit l Check the connection of the laser flat cable on the main PCB l Replace the main PCB l Replace the laser unit l Replace the high voltage power supply PCB 2 All black At the scanner Check the following components CCD flat cable CCD unit Main ...

Page 194: ...high voltage power supply PCB Contacts ƒ in the illustration given on page VI 27 l Clean the grounding contacts on the drum unit and main cover Contacts in the illustration given on page VI 27 l Check the connection of the main PCB and high voltage power supply PCB l Replace the drum unit l Replace the high voltage power supply PCB l Replace the engine PCB l Replace the main PCB l Replace the lase...

Page 195: ...the laser beam window glass on the laser unit l Replace the laser unit 7 Black and blurred horizontal stripes At the printer side l Slide the wire cleaner to clean the corona wire inside the drum unit l If the horizontal stripes appear at 39 mm intervals replace the toner cartridge l If they appear at 94 mm intervals replace the drum unit l If they appear at 79 mm intervals replace the heat fixing...

Page 196: ...idge l Replace the drum unit 10 White horizontal stripes At the printer side l Replace the drum unit 11 Dropout white spots or hollow print At the printer side l Check the connection of the main PCB and high voltage power supply PCB l Replace the toner cartridge l Gently wipe off the surface of the photo sensitive drum with a cotton swab l Replace the drum unit l Replace the high voltage power sup...

Page 197: ...r code displayed Refer to Section 1 ERROR INDICATION in this chapter NCU PCB Main PCB At the scanner Check the following components ADF unit CCD motor and its harness Main PCB At the printer side l Check that the laser unit is secured with the screws without looseness l Check the connection of the polygon motor harness on the engine PCB l Check the connection of the laser flat cable on the main PC...

Page 198: ...ace the drum unit l Check the fitting of the heater thermistor Replace the heat fixing unit l Replace the low voltage power supply PCB 17 Ghost At the printer side l Instruct the user to use paper of the recommended weight less than 36 lb m 2 l Replace the drum unit l Replace the high voltage power supply PCB 18 Black spots At the printer side l Gently wipe off the surface of the photo sensitive d...

Page 199: ... cartridge l Replace the drum unit l Replace the high voltage power supply PCB 22 Toner specks At the printer side l Instruct the user to use paper of the recommended weight less than 36 lb m 2 l Replace the toner cartridge l Replace the drum unit 6 PC driven or video capture driven printing Trouble Check 1 PC driven printing is impossible Interface with the host computer PC interface cable Main P...

Page 200: ...VI 27 Location of High voltage Contacts and Grounding Contacts ...

Page 201: ...VI 28 ...

Page 202: ...MFC9600 DCP1200 MFC9750 MFC9850 MFC9870 Appendix 1 EEPROM Customizing Codes ...

Page 203: ...seconds The equipment beeps for approx one second and displays on the LCD 2 Press the 7 and 4 keys in this order in the initial stage of the maintenance mode The current customizing code e g 1001 in the case of MFC9600 USA version appears 3 Enter the desired customizing code e g 0002 in the case of MFC9600 Canadian version The newly entered code appears NOTE If a wrong 4 digit code is entered the ...

Page 204: ...stralia 0006 New Zealand 0027 ASIA 0040 Model Versions MFC9750 MFC9850 MFC9870 Germany 0003 0003 0003 U K 0004 0004 France 0005 0005 0005 Norway 0007 0007 Belgium 0008 0008 Netherlands 0009 0009 Switzerland 0010 0010 Ireland 0004 Denmark Austria 0003 Spain 0015 0015 Italy 0016 0016 Sweden 0026 0026 ...

Page 205: ...MFC9600 DCP1200 MFC9750 MFC9850 MFC9870 Appendix 2 Circuit Diagrams A Main PCB B Engine PCB C Network Control Unit NCU PCB D Control Panel PCB E Relay PCB F Power Supply PCBs ...

Page 206: ...A Main PCB 1 7 ...

Page 207: ...A Main PCB 2 7 ...

Page 208: ...A Main PCB 3 7 ...

Page 209: ...A Main PCB 4 7 ...

Page 210: ...A Main PCB 5 7 ...

Page 211: ...A Main PCB 6 7 ...

Page 212: ...A Main PCB 7 7 ...

Page 213: ...B Engine PCB ...

Page 214: ...C NCU PCB U S A Canada ...

Page 215: ...C NCU PCB Germany United Kingdom France Norway Belgium Netherlands Switzerland Ireland Denmark Austria Spain Italy Sweden ...

Page 216: ... S 1 1 2 D A S T C H 2 A D L C 4 P 2 5 V 1 2 4 3 S 0 V F L 5 R 2 0 0 P N X 2 F L 5 R 2 0 0 P N X 2 S 5 V S 0 V 1 P 2 1 2 3 4 E A R T H S 0 V E A R T H C C B M M B E D A S T 3 1 2 4 S 0 V S 0 V D A S T S 0 V C 2 6 R D P S 1 1 P 1 T E L O F F S 0 V C 2 4 S 0 V S 0 V C 1 8 S 0 V S 0 V S 0 V C 9 C 3 1 S 0 V Q 2 C 2 5 C 2 0 V 2 5 V J W2 5 J P 1 C J W1 0 1 0 J W3 1 0 J P 2 C J W1 1 1 0 J P 6 C J W1 2 1 ...

Page 217: ...C NCU PCB Asia ...

Page 218: ...D Control Panel PCB MFC9600 MFC9850 MFC9870 ...

Page 219: ...D Control Panel PCB 1 2 DCP1200 MFC9750 ...

Page 220: ...D Control Panel PCB 2 2 DCP1200 MFC9750 ...

Page 221: ...E Relay PCB ...

Page 222: ...F Power Supply PCB 100 120V Low voltage power supply ...

Page 223: ...F Power Supply PCB 200 240V Low voltage power supply ...

Page 224: ...F Power Supply PCB High voltage power supply ...

Page 225: ...Jan 00 SM8C5401 Printed in Japan ...

Page 226: ...MULTI FUNCTION CENTER PARTS REFERENCE LIST MODEL MFC9750 MFC9850 MFC9870 For Germany United Kingdom France Norway Belgium Netherlands Switzerland Ireland Denmark Austria Spain Italy Sweden ...

Page 227: ...Brother 1999 All rights reserved No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher Specifications are subject to change without prior notice ...

Page 228: ...ote No orders without Parts Code or Tool No can be accepted Example 1 2 3 REF NO CODE Q TY DESCRIPTION REMARKS 2 Parts change will be informed by the technical information COUNTRIES Germany GER United Kingdom UK France FRA Norway NOR Belgium BEL Netherlands NLD Switzerland CHE Ireland IRE Denmark DEN Austria AUS Spain SPA Italy ITA Sweden SWE ...

Page 229: ......

Page 230: ...ENSOR LED PCB 7 087320616 6 TAPTITE CUP S M3X6 8 LE1166001 1 THERMISTOR FILM 9 LG2423001 1 IN CASING TEMPERATURE THERMISTOR 10 LJ4745001 1 FAN 11 UL9104001 1 TONER SENSOR RECEIVER PCB 12 LG2438001 1 PAPER EJECTION SENSOR PCB 13 087320616 22 TAPTITE CUP S M3X6 14 UL8507001 4 RUBBER FOOT 15 LJ8031001 1 2ND CASSETTE RELAY PCB 16 085411215 5 TAPTITE BIND B M4X12 17 UL8970001 1 SOLENOID RELEASE SPRING ...

Page 231: ......

Page 232: ...List2 LASER UNIT REF NO CODE Q TY DESCRIPTION REMARKS 1 LJ4157001 1 LASER UNIT SUPPLY ASSY 2 087321615 3 TAPTITE CUP S M3X16 MFC9750 MFC9850 MFC9870 ...

Page 233: ......

Page 234: ...001 1 JOINT 2 UL9060001 1 PAPER FEED ROLLER ASSY 3 UL9062001 1 PAWLED BUSHING 4 UL9066001 1 PAPER PICKUP ROLLER 5 UL9062001 1 PAWLED BUSHING 6 UL9069001 1 CONDUCTIVE BUSHING 7 LJ4499001 1 ELECTRODE SPRING 8 LJ4843001 1 OUTER CHUTE 1 SUPPLY ASSY MFC9750 MFC9850 MFC9870 ...

Page 235: ......

Page 236: ...1 1 PAPER CASSETTE A4 SUPPLY ASSY 1 1 UL9078001 1 SIDE GUIDE L 1 2 UL9079001 1 SIDE GUIDE R 1 3 U73515001 2 SCREW PAN CUP B M2 6X5 1 4 UL9083001 1 PAPER REAR GUIDE 1 5 UL9084001 1 SEPARATION PAD SUPPORT ASSY 1 6 UL9090001 1 SEPARATION PAD SPRING MFC9750 MFC9850 MFC9870 ...

Page 237: ......

Page 238: ...IT 230V SUPPLY ASSY 1 1 UL8902001 1 THERMISTOR ASSY 1 2 087311215 1 TAPTITE CUP B M3X12 1 3 LJ4169001 1 HEAT ROLLER SUPPLY ASSY 1 4 LJ4163001 1 FUSER LAMP 230V SUPPLY ASSY 1 5 UL8918001 1 PRESSURE ROLLER 2 087320815 1 TAPTITE CUP S M3X8 3 LJ4740001 2 SHOULDER SCREW MFC9750 MFC9850 MFC9870 ...

Page 239: ......

Page 240: ... PAN S P WASHER M4X10 13 LE1200001 1 SCANNER MOUNT WHITE 1495 14 UL9142001 1 EXIT ROLLER ASSY 15 LJ4125001 1 ANTI STATIC BRUSH ZL 16 LG2425001 1 SPEAKER UNIT 17 085320816 6 TAPTITE BIND S M3X8 18 087321015 4 TAPTITE CUP S M3X10 19 NOT USE 20 UF9823001 2 SHOULDER SCREW 21 LE1202001 1 UPPER REAR COVER 22 087411216 2 TAPTITE CUP B M4X12 23 LE1368001 2 SHOULDER SCREW BIND B M4X8 24 LE1523001 1 RELAY P...

Page 241: ......

Page 242: ... HP SENSOR HARNESS 1 6 LG2025001 1 PANEL MAIN HARNESS 1 7 LE2074001 1 CCD IDLE PULLEY HOLDER ASSY 1 8 LE1552001 1 CCD UNIT SUPPLY ASSY 1 9 LG2196001 1 CCD FLAT CABLE 1 10 LE2297001 1 CCD DRIVE BELT 1 11 LE2082001 1 CCD LOCK 1 12 LE2079001 1 COMPRESSION SPRING 1 13 LE2805001 2 TAPTITE PAN B M3X10 1 14 087411216 4 TAPTITE CUP B M4X12 2 LE2092001 1 HARNESS SUPPORT 3 087310816 2 TAPTITE CUP B M3X8 4 L...

Page 243: ......

Page 244: ...4 LF ROLLER GEAR 27 1 24 LE2030001 1 WHITE ROLLER 1 25 LE2032001 2 WHITE ROLLER BUSHING 1 26 LE2033001 2 EXTENSION SPRING 1 27 LE2919001 1 DOCUMENT FEED ROLLER HOLDER ASSY 1 27 1 LE2037001 2 DOCUMENT FEED ROLLER RUBBER 1 28 UU1290001 4 CONDUCTIVE BUSHING 1 29 UU7505001 1 ANTI STATIC BRUSH 1 30 087320616 3 TAPTITE CUP S M3X6 1 31 UF0208001 1 ADF ARM 1 32 LE2048001 1 DOCUMENT EJECTION CHUTE ASSY 1 3...

Page 245: ......

Page 246: ... 1 CONTROL PANEL PCB SUPPLY ASSY 1 7 UG4552000 1 LCD 1 8 LE1556001 1 FPC KEY SUPPLY ASSY 1 9 087270815 2 TAPTITE CUP B M2 6X8 1 10 087310615 6 TAPTITE CUP B M3X6 2 LE1483001 1 PANEL SHEET MFC9750 FOR GER 2 LE1490001 1 PANEL SHEET MFC9750 FOR UK BEL NLD CHE 2 LE1493001 1 PANEL SHEET MFC9750 FOR FRA 2 LE1494001 1 PANEL SHEET MFC9750 FOR NOR 2 LE1501001 1 PANEL SHEET MFC9750 FOR SPA 2 LE1499001 1 PAN...

Page 247: ......

Page 248: ...ANEL SHEET 1 MFC9870 FOR NOR 2 LE2814001 1 PANEL SHEET 1 MFC9870 FOR DEN 2 LE2817001 1 PANEL SHEET 1 MFC9870 FOR SPA 2 LE2820001 1 PANEL SHEET 1 MFC9870 FOR ITA 2 LE2823001 1 PANEL SHEET 1 MFC9870 FOR SWE 3 LE1391001 1 PANEL SHEET 2 MFC9850 9870 FOR GER AUS 3 LE1404001 1 PANEL SHEET 2 MFC9850 9870 FOR FRA 3 LE1401001 1 PANEL SHEET 2 MFC9870 FOR UK BEL NLD CHE IRE 3 LE1421001 1 PANEL SHEET 2 MFC987...

Page 249: ......

Page 250: ... SUPPLY ASSY MFC9750 2 LG2295001 1 NCU PCB ASSY MFC9850 9870 3 LJ4175001 1 LOW VOLTAGE POWER SUPPLY PCB 230V 4 LE1364001 1 HIGH VOLTAGE POWER SUPPLY PCB SUPPLY ASSY 5 LE1365001 1 ENGINE PCB SUPPLY ASSY 6 087320616 5 TAPTITE CUP S M3X6 7 084320815 1 SCREW FLAT S M3X8 8 0A5350606 1 SCREW PAN WASHER M3 5X6 9 085411215 4 TAPTITE BIND B M4X12 MFC9750 MFC9850 MFC9870 ...

Page 251: ......

Page 252: ...K MFC9870 FOR GER UK IRE AUS 3 LE1348001 1 CD ROM ASSY MFC9750 9850 3 LE1393001 1 CD ROM ASSY MFC9870 4 UG3625001 1 TELEPHONE LINE CORD MFC9850 9870 FOR GER 4 UG3627001 1 TELEPHONE LINE CORD MFC9850 9870 FOR FRA 4 UG3626001 1 TELEPHONE LINE CORD MFC9870 FOR UK 4 UG3631001 1 TELEPHONE LINE CORD MFC9870 FOR NLD 4 UG3469000 1 TELEPHONE LINE CORD MFC9870 FOR CHE 4 UG3565001 1 TELEPHONE LINE CORD MFC98...

Page 253: ...UAL ASSY FAX9850 FOR FRA INCLUDING OWNER S MANUAL 1 1 2 WARRANTY CARDS 1 LE1396001 1 OWNER S MANUAL ASSY FAX9870 FOR GER INCLUDING OPERATION MANUAL 1 1 MFL MANUAL 1 2 WARRANTY CARD 1 LE1399001 1 OWNER S MANUAL ASSY FAX9870 FOR UK INCLUDING OPERATION MANUAL 1 1 MFL MANUAL 1 2 3 WARRANTY CARDS 1 LE1406001 1 OWNER S MANUAL ASSY FAX9870 FOR FRA INCLUDING OPERATION MANUAL 1 1 MFL MANUAL 1 2 WARRANTY CA...

Page 254: ...S MANUAL MFC9750 FOR ITA 1 1 LE1488026 1 OWNER S MANUAL MFC9750 FOR SWE 1 1 LE1584001 1 OWNER S MANUAL MFC9850 FOR GER 1 1 LE1397005 1 OWNER S MANUAL MFC9850 9870 FOR FRA 1 1 LE1397003 1 OPERETION MANUAL MFC9870 FOR GER AUS 1 1 LE1397004 1 OPERATION MANUAL MFC9870 FOR UK IRE 1 1 LE1397007 1 OPERATION MANUAL MFC9870 FOR NOR 1 1 LE1397008 1 OPERATION MANUAL MFC9870 FOR BEL CHE FRENCH 1 1 LE1397009 1...

Page 255: ... BROTHER MFC9850 1 LE1387001 1 CARTON BROTHER MFC9870 2 LE1232001 1 STYROFOAM ASSY 3 UE1688001 1 POLY ETHYLENE BAG FOR MACHINE 1000X1000 EXCEPT FOR FRA 3 UE1688002 1 POLY ETHYLENE BAG FOR MACHINE 1000X1000 FOR FRA 4 UE3122001 1 CARTON FOR MANUAL 5 LJ4546001 1 BAG FOR DRUM TONER 400X480 MFC9750 MFC9850 MFC9870 ...

Page 256: ...PL8C5433 Ver D ...

Page 257: ...MULTI FUNCTION CENTER PARTS REFERENCE LIST MODEL DCP1200 MFC9600 For U S A Canada Australia New Zealand Asia Gulf ...

Page 258: ...Brother 1999 All rights reserved No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher Specifications are subject to change without prior notice ...

Page 259: ...he following items 1 Code 2 Q ty 3 Description Note No orders without Parts Code or Tool No can be accepted Example 1 2 3 REF NO CODE Q TY DESCRIPTION REMARKS 2 Parts change will be informed by the technical information COUNTRIES U S A USA Canada CAN Australia ARL New Zealand NZ Asia ASA Gulf GUL ...

Page 260: ......

Page 261: ...TAPTITE CUP S M3X6 8 LE1166001 1 THERMISTOR FILM 9 LG2423001 1 IN CASING TEMPERATURE THERMISTOR 10 LJ4745001 1 FAN 11 UL9104001 1 TONER SENSOR RECEIVER PCB 12 LG2438001 1 PAPER EJECTION SENSOR PCB 13 087320616 22 TAPTITE CUP S M3X6 14 UL8507001 4 RUBBER FOOT 15 LJ8031001 1 2ND CASSETTE RELAY PCB 16 085411215 5 TAPTITE BIND B M4X12 17 UL8970001 1 SOLENOID RELEASE SPRING 18 UL8972001 1 P R CLUTCH LE...

Page 262: ......

Page 263: ...List2 LASER UNIT REF NO CODE Q TY DESCRIPTION REMARKS 1 LJ4157001 1 LASER UNIT SP 2 087321615 3 TAPTITE CUP S M3X16 MFC9600 DCP1200 ...

Page 264: ......

Page 265: ... 4 UL9066001 1 PAPER PICKUP ROLLER 5 UL9062001 1 PAWLED BUSHING 6 UL9069001 1 CONDUCTIVE BUSHING 7 LJ4499001 1 ELECTRODE SPRING 8 LJ4843001 1 OUTER CHUTE 1 SP 9 LJ5591001 1 PLANETARY GEAR ASSY SP 10 UL9070001 1 GEAR 21 11 UL8985001 1 GEAR 59 12 LJ5705001 1 GEAR 21 PRESSURE PLATE 13 UL8985001 1 FEED ROLLER PLANETARY GEAR ASSY SP MFC9600 DCP1200 ...

Page 266: ......

Page 267: ...FOR US CSA SP 1 LJ4181001 1 PAPER CASSETTE ASSY A4 FOR ARL NZ ASA GUL SP 1 1 UL9078001 1 SIDE GUIDE L 1 2 UL9079001 1 SIDE GUIDE R 1 3 U73515001 2 SCREW PAN CUP B M2 6X5 1 4 UL9083001 1 PAPER REAR GUIDE 1 5 UL9084001 1 SEPARATION PAD SUPPORT ASSY 1 6 UL9090001 1 SEPARATION PAD SPRING MFC9600 DCP1200 ...

Page 268: ......

Page 269: ...30V FOR ARL NZ ASA GUL SP 1 5 LJ4853001 1 PRESSURE ROLLER SP 1 6 UL8908001 2 HR BEARING 25 1 7 UL8929001 8 EJECT PINCH ROLLER 1 8 LJ4431001 8 PINCH SPRING 1 9 LJ4407001 2 CLEANER ROLLER ASSY 1 10 LJ4409001 2 CLEANER SPRING 1 11 087312015 2 TAPTITE CUP B M3X20 1 12 Z07200001 1 TAPTITE PAN B M3X10 1 13 LJ4845001 4 PICK OFF FINGER SP 1 14 UL8920001 1 PAPER EJECT ACTUATOR 1 15 UL8921001 1 EJECT ACTUAT...

Page 270: ......

Page 271: ... 2 TRAY COVER ADHESIVE TAPE 11 UU2002001 1 REAR COVER WHITE 1495 12 0A5401006 3 SCREW PAN S P WASHER M4X10 13 LE1200001 1 SCANNER MOUNT WHITE 1495 14 UL9142001 1 EXIT ROLLER ASSY 15 LJ4125001 3 ANTI STATIC BRUSH 16 LG2425001 1 SPEAKER UNIT 17 085320816 6 TAPTITE BIND S M3X8 18 087321015 4 TAPTITE CUP S M3X10 19 087320616 3 TAPTITE CUP S M3X6 MFC9600 FOR US CAN 20 UF9823001 2 SHOULDER SCREW 21 LE12...

Page 272: ......

Page 273: ...ARNESS 1 6 LG2025001 1 PANEL MAIN HARNESS 1 7 LE2074001 1 CCD IDLE PULLEY HOLDER ASSY 1 8 LE1552001 1 CCD UNIT SP 1 9 LG2196001 1 CCD FLAT CABLE 1 10 LE2297001 1 CCD DRIVE BELT 1 11 LE2082001 1 CCD LOCK 1 12 LE2079001 1 COMPRESSION SPRING 1 13 LE2805001 2 TAPTITE PAN B M3X10 1 14 087411216 4 TAPTITE CUP B M4X12 1 15 LE1775001 1 MOTOR BRACKET 2 LE2092001 1 HARNESS SUPPORT 3 087310816 2 TAPTITE CUP ...

Page 274: ......

Page 275: ... LF ROLLER GEAR 27 1 24 LE2030001 1 WHITE ROLLER 1 25 LE2032001 2 WHITE ROLLER BUSHING 1 26 LE2033001 2 EXTENSION SPRING 1 27 LE2919001 1 DOCUMENT FEED ROLLER HOLDER ASSY 1 27 1 LE2037001 2 DOCUMENT FEED ROLLER RUBBER 1 28 UU1290001 4 CONDUCTIVE BUSHING 1 29 UU7505001 1 ANTI STATIC BRUSH 1 30 087320616 3 TAPTITE CUP S M3X6 1 31 UF0208001 1 ADF ARM 1 32 LE2048001 1 DOCUMENT EJECTION CHUTE ASSY 1 32...

Page 276: ......

Page 277: ...LJ4283001 11 KEY FUNCTION WHITE 1496 1 3 LJ4231002 1 KEY STOP PINK 2205 1 4 LJ4284001 1 KEY TEN WHITE 1495 1 5 LJ4285001 1 KEY START GREEN 5159 1 6 LG2326001 1 CONTROL PANEL PCB ASSY DCP1200 1 7 UG4552000 1 LCD 1 8 LE1556001 1 FPC KEY SP 1 9 087270815 2 TAPTITE CUP B M2 6X8 1 10 087310615 6 TAPTITE CUP B M3X6 2 LE1338001 1 PANEL SHEET 3 087310816 3 TAPTITE CUP B M3X8 DCP1200 ...

Page 278: ......

Page 279: ...PLE 6255 1 8 UF8176009 1 KEY FUNCTION4 GRAY 1509 1 9 UF4576008 3 KEY SHIFT WHITE 1495 1 10 UF4576010 2 KEY SHIFT GRAY 1509 1 11 UF9118006 4 KEY ONE TOUCH WHITE 1495 1 12 LG2138001 1 CONTROL PANEL PCB ASSY MFC9600 1 13 UG4552000 1 LCD 1 14 LG2190001 1 FPC KEY ASSY 1 15 087270815 2 TAPTITE CUP B M2 6X8 1 16 087310615 6 TAPTITE CUP B M3X6 2 LE2277001 1 PANEL SHEET 1 3 LE1219001 1 PANEL SHEET 2 FOR US...

Page 280: ......

Page 281: ... ASSY MFC9600 FOR ASA 3 LJ8855001 1 LOW VOLTAGE POWER SUPPLY PCB ASSY 115V FOR US CAN 3 LJ4175001 1 LOW VOLTAGE POWER SUPPLY PCB ASSY 230V FOR ARL NZ GUL SP 3 LG2167001 1 LOW VOLTAGE POWER SUPPLY PCB 230V FOR ASA 4 LE1364001 1 HIGH VOLTAGE POWER SUPPLY PCB ASSY SP 5 LG2364001 1 ENGINE PCB ASSY 6 087320616 4 TAPTITE CUP S M3X6 FOR DCP1200 6 087320616 5 TAPTITE CUP S M3X6 FOR MFC9600 7 084320815 1 S...

Page 282: ......

Page 283: ...01 1 INTERFACE CABLE 3 LE1325001 1 CD ROM ASSY DCP1200 3 LE1222001 1 CD ROM ASSY MFC9600 FOR US CAN ARL NZ ASA GUL 3 LE7150001 1 CD ROM ASSY MFC9600 FOR ARL NZ ASA 4 LG3077001 1 TELEPHONE LINE CORD MFC9600 FOR US CAN 4 UG1570001 1 TELEPHONE LINE CORD MFC9600 FOR ASA 4 UG3290001 1 TELEPHONE LINE CORD MFC9600 FOR NZ ASA HK 4 UG3628001 1 TELEPHONE LINE CORD MFC9600 FOR ARL 5 UG3468000 1 BT MJ ADAPTER...

Page 284: ...K REFERENCE GUIDES LICENSE GUIDE WARRANTY CARD REORDER FORM AND PANEL SHEET 1 LE1562001 1 OWNER S MANUAL ASSY MFC9600 FOR ARL INCLUDING OWNER S MANUAL 1 1 MFL MANUAL 1 2 LICENSE GUIDE 1 LE1566001 1 OWNER S MANUAL ASSY MFC9600 FOR NZ INCLUDING OWNER S MANUAL 1 1 MFL MANUAL 1 2 LICENSE GUIDE WARRANTY CARD 1 LE1592001 1 OWNER S MANUAL ASSY MFC9600 FOR ASA INCLUDING OWNER S MANUAL 1 1 MFL MANUAL 1 2 Q...

Page 285: ...001 1 CARTON BROTHER DCP1200 FOR GUL 1 LE1229001 1 CARTON BROTHER MFC9600 FOR US 1 LE1467001 1 CARTON BROTHER MFC9600 FOR CAN 1 LE1564001 1 CARTON BROTHER MFC9600 FOR ARL NZ ASA 2 LE1232001 1 STYROFOAM ASSY 3 UE1688001 1 POLY ETHYLENE BAG FOR MACHINE 1000X1000 4 UE3122001 1 CARTON FOR MANUAL 5 LJ4546001 1 BAG FOR DRUM TONER 400X480 MFC9600 DCP1200 ...

Page 286: ...PL8C5405 Ver K ...

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