Brother 1270e IntelliFAX Fax Owner'S Manual Download Page 13

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Remote Retrieval........................................................................ 9-3

Using Remote Retrieval Access Code................................. 9-3
Remote Commands ............................................................. 9-4
Retrieving Fax Messages..................................................... 9-5
Changing Fax Forwarding Number..................................... 9-5

Making Copies............................................................................... 10-1

Copy Operations....................................................................... 10-1
Using the Fax Machine as a Copier ......................................... 10-1

Making a Single Copy ....................................................... 10-1
Multiple Copies ................................................................. 10-2
Reducing and Enlarging Copies ........................................ 10-2

Printing Reports ............................................................................ 11-1

Fax Settings and Activity ......................................................... 11-1

Customizing the Transmission Verification Report .......... 11-1
Setting the Fax Activity Report Interval ........................... 11-1
Using the Quick-Scan/Reports Key................................... 11-2

Important Information ................................................................. 12-1

Standard Telephone and FCC Notices ..................................... 12-1

International ENERGY STAR

Compliance Statement

.... 12-2

Industry Canada Compliance Statement

(For Canada Only) ...................................................... 12-2

Federal Communications Commission Compliance

Notice (For USA Only) .............................................. 12-2

Important....................................................................... 12-2
Important Safety Instructions........................................ 12-3

Troubleshooting and Routine Maintenance ............................... 13-1

Troubleshooting ....................................................................... 13-1

Error Messages .................................................................. 13-2
Clearing Jams .................................................................... 13-4
Replacing the Print Cartridge ............................................ 13-5
If You Are Having Difficulty with Your Fax Machine..... 13-6

Printing or Receiving Faxes.......................................... 13-6
Phone Line or Connections ........................................... 13-7
Sending Faxes ............................................................... 13-7
Handling Incoming Calls .............................................. 13-8

Routine Maintenance................................................................ 13-9

Summary of Contents for 1270e IntelliFAX Fax

Page 1: ...FAX 1270e OWNER SMANUAL OWNER SMANUAL ...

Page 2: ...reference Model FAX 1270e Serial Number Date of Purchase Place of Purchase The serial number is on the rear of the unit Retain this OWNER S MANUAL with your sales receipt as a permanent record of your purchase in the event of a theft fire or warranty service 1996 2002 Brother Industries Ltd ...

Page 3: ... One Touch key 1 Frequently Asked Questions FAQs You can find more information about Brother products on the World Wide Web From product specification sheets to Frequently Asked Questions FAQs it is all there Visit us at For Customer Service Dealers Service Centers For USA Only For the name of a Brother authorized dealer or service center call 1 800 284 4357 Service Centers For Canada Only For ser...

Page 4: ... Calls must be made from within that country In USA 1 888 879 3232 voice 1 800 947 1445 fax In Canada 1 877 BROTHER voice DESCRIPTION ITEM Thermal Print Cartridge PC201 2 PK Refill Rolls PC202RF 4 PK Refill Rolls PC204RF Telephone Line Cord LG3077001 Telephone Handset UF6857010 Handset Curled Cord UL8019014 Paper Wire Extension UL6856000 Document Support UF8048004 Paper Support UF8247004 Owner s M...

Page 5: ...UENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE WILL BE LIMITED TO 50 Compilation and Publication Notice Under the supervision of Brother Industries Ltd this man...

Page 6: ... Warranty Period supply Brother s representative with a copy of your dated bill of sale showing that this Product was purchased within the United States For the name of your Brother Authorized Service Center call 1 800 521 2846 After contacting the Brother Authorized Service Center you may be required to deliver or send the Product properly packaged freight prepaid to the Authorized Service Center...

Page 7: ...ranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brother s obligations to you It replaces all other agreements and understandings that you may have with Brother or its representatives This Limited Warranty and Brother s obligation to you may not be changed in any way unless you and Brother sign the same piece of paper in which we 1 re...

Page 8: ...ulting from packing without the ink cartridges will VOID your warranty Refer to your Operation Manual for proper packaging BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED No oral or written informatio...

Page 9: ...y 1 5 2 Location and Connections 2 1 Choosing a Location 2 1 Packing List 2 2 Assembly 2 3 Attach the Document Support 2 3 Attach the Paper Wire Extension 2 3 Attach the Paper Support 2 3 Load the Paper 2 4 Acceptable Paper 2 4 Connections 2 5 Connecting the Machine 2 5 Special Line Considerations 2 6 Roll Over Phone Lines 2 6 Two Line Phone System 2 6 Converting Telephone Wall Outlets 2 6 Install...

Page 10: ...g Text 4 2 Inserting Spaces 4 2 Making Corrections 4 3 Repeating Letters 4 3 Special Characters and Symbols 4 3 Setting the Speaker Volume 4 3 Choosing the Handset Volume For Volume Amplify 4 4 Setting Volume Amplify 4 5 Setting the Ring Volume 4 5 Setting Beeper Volume 4 5 Memory Storage 4 6 Setting Tone Pulse Dialing Mode 4 6 Setting Up Your Area Code USA Only 4 6 5 Setup Receive 5 1 Basic Recei...

Page 11: ...nsmission 6 3 Basic Sending Operations 6 3 Composing Electronic Cover Page 6 3 Cover Page for Next Fax Only 6 4 Always Send a Cover Page 6 4 Using a Printed Cover Page 6 5 Composing Your Own Comments 6 5 Contrast 6 6 Resolution 6 6 Advanced Sending Operations 6 6 Overseas Mode 6 6 Call Reservation Call Back Message 6 7 Print Sample Call Back Message 6 7 Delayed FAX 6 8 Setting Up for Polled Transm...

Page 12: ...Distinctive Ring Do 8 1 What Does Brother s Distinctive Ring Do 8 1 Do You Have Voice Mail 8 2 Before You Choose the Ring Pattern to Register 8 2 Very Important 8 3 Registering the Distinctive Ring Pattern 8 3 Caller ID 8 3 Caller ID Log 8 3 Printing the Caller ID Log 8 4 Viewing the Caller ID Log 8 4 Returning a Call from the Log 8 4 Registering a Caller ID Number 8 5 Call Waiting Caller ID 8 6 9...

Page 13: ...ng the Quick Scan Reports Key 11 2 12 Important Information 12 1 Standard Telephone and FCC Notices 12 1 International ENERGY STAR Compliance Statement 12 2 Industry Canada Compliance Statement For Canada Only 12 2 Federal Communications Commission Compliance Notice For USA Only 12 2 Important 12 2 Important Safety Instructions 12 3 13 Troubleshooting and Routine Maintenance 13 1 Troubleshooting 1...

Page 14: ...xii Cleaning the Scanner 13 9 Cleaning the Print Head 13 10 Packing and Shipping the Machine 13 11 14 Specifications S 1 15 Glossary G 1 16 Index I 1 17 Remote Retrieval Access Card R 1 ...

Page 15: ...symbols alerting you to important information warnings and actions to perform For clarification and to help you choose the correct key presses we ve added illustrations of some LCD messages boldface Bold typeface identifies a specific key on the fax machine control panel italics Italics typeface emphasizes an important point or refer you to related topic bubble dot Bubble Dot typeface identifies t...

Page 16: ...duce the image size automatically select AUTO Sort Use this key when you want multiple copies of a multiple page original in order Copy Makes a copy Telephone Keys Redial Pause Re dial the last number called Also inserts a pause in autodial numbers Hook Lets you dial telephone and fax numbers without lifting the handset Search Speed Dial Lets you dial stored phone numbers by pressing a two digit n...

Page 17: ...List User Settings and Memory Status List Fax Start Starts an operation such as sending a fax Navigation Keys Menu Set Lets you access the Menu and Programming mode and stores your settings in the fax machine Press to scroll forward or backward to set a menu selection Also you can use these keys to do an alphabetical search for the names of stored numbers Volume Press to scroll through the menus a...

Page 18: ... pass the call back to the other after the call has been answered How Can You Avoid Possible Problems A very good way to avoid problems like the one mentioned previously is to get a second phone number on your present phone line Many people with Voice Mail opt for this choice which is called Distinctive Ring and they are very satisfied with it For details about this type of custom service please s...

Page 19: ...tion Mode ECM The Error Correction Mode ECM is a way for the fax machine to check the integrity of a fax transmission while it is in progress ECM transmissions are possible only between machines that both have the ECM feature If they do you may send and receive fax messages that are continuously checked for their integrity Sufficient memory must be available in your fax machine for this feature to...

Page 20: ...e vicinity of the leak For PLUG CABLE EQUIPMENT the socket outlet should be installed near the equipment and should be easily accessible Choosing a Location Place your fax machine on a flat stable surface such as a desk Select a place that is free of vibration and shocks Locate the fax machine near a telephone jack and a standard grounded power outlet Avoid placing your machine in a high traffic a...

Page 21: ...nd Supplies on page ii for the correct item numbers Whenever you transport the fax machine use the packing materials that came with your machine If you do not pack the fax machine correctly you may void your warranty Telephone Line Cord Telephone Handset Owner s Manual One Touch Name Labels Handset Curled Cord Quick Setup Guide 5 6 11 12 3 4 9 10 1 2 7 8 Paper Wire Extension Starter Printing Cartr...

Page 22: ...T I O N S Assembly Attach the Document Support Attach the document support Attach the Paper Wire Extension Attach the paper wire extension Attach the Paper Support Attach the paper support Document Support Paper Wire Extension Paper Support ...

Page 23: ...per in the tray Do not allow level of paper to pass the paper guide 3 Close the paper tray cover Acceptable Paper Size Letter Legal and A4 Weight 17 lb 24 lb Thickness 0031 inches 0039 inches Do not use curled wrinkled folded or ripped paper or paper with staples paper clips paste or tape attached DO NOT use cardboard newspaper or fabric Paper Guide Paper Tray Cover Paper Tray ...

Page 24: ...dular wall jack WARNING This machine must be grounded using a three prong plug Since the machine is grounded through the power outlet you can protect yourself from potentially hazardous electrical conditions on the telephone line by keeping the power to your machine on when you connect it to a telephone line When you want to move your machine protect yourself by disconnecting the telephone line fi...

Page 25: ...rate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line phone and see if it can access both lines If it can you must separate the line for your machine Converting Telephone Wall Outlets There are three ways ...

Page 26: ...your TAD into the L2 jack of the two line TAD Plug the other end into the EXT jack on the back of the machine You can keep two line telephones on other wall outlets as always There are two ways to add a two line telephone to the fax machine s wall outlet You can plug the telephone line cord from the two line telephone into the L1 L2 jack of the triplex adapter Or you can plug the two line telephon...

Page 27: ...ode be set to MANUAL All incoming calls should initially be regarded as telephone calls 3 The unit may be used with either pulse or tone dialing telephone service Custom Features on Your Phone Line To learn how custom features may affect your faxing operations please see Troubleshooting and Routine Maintenance Chapter 13 Custom Features on a Single Line If you have Voice Mail Call Waiting RingMast...

Page 28: ...he TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The fax machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow instructions in this manual for recording...

Page 29: ...ecording this message The message sets up the ways to handle both manual and automatic fax reception 1 Record 5 seconds of silence at the beginning of your message This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Fax Receive Code for people sending manual fax...

Page 30: ... dial pad Menu Selection Table You can probably perform most of these programming operations without this Owner s Manual To help you understand the menu selections and options that are found in the FAX programs use the Menu Selection Table on page 3 3 You can also program your fax machine by pressing Menu Set followed by the menu number For example to set VOLUME AMPLIFY to ON press Menu Set 1 4 an...

Page 31: ...then set an option by pressing Menu Set when that option appears on the LCD Then the LCD shows next menu level Press to scroll to your next menu selection and then press Menu Set When you finish setting an option the LCD shows ACCEPTED Access the Menu Go to next menu level Accept an option Scroll through the current menu level Back to previous menu level Forward to next menu level Exit the Menu No...

Page 32: ... number to appear on each transmitted page 4 1 3 BEEPER OFF HIGH LOW Adjusts the beeper volume 4 5 4 VOLUME AMPLIFY ON PERMANENT TEMPORARY OFF For the hearing impaired you can set the volume to the VOL AMPLIFY ON setting on a permanent or temporary basis 4 5 5 TONE PULSE TONE PULSE Selects the dialing mode 4 6 6 LOCAL LANGUAGE For Canada Only ENGLISH FRENCH Allows you to change the LCD Language to...

Page 33: ... in FAX TEL mode 5 3 3 EASY RECEIVE ON SEMI OFF Receive fax messages without pressing the Fax Start key 5 4 4 REMOTE CODE ON 51 51 OFF Activate or deactivate the fax machine from a remote location You can also personalize these codes 5 6 5 REDUCTION AUTO 100 93 87 75 Reduces the size of the image 5 4 6 PAPER LETTER LEGAL A4 Selects size of paper for fax receiving 5 5 7 POLLING RX ON OFF Sets up yo...

Page 34: ... AUTO S LIGHT S DARK Changes the lightness or darkness of a fax you are sending 6 6 4 RESOLUTION STANDARD FINE S FINE PHOTO Changes the fax resolution 6 6 5 OVERSEAS MODE ON OFF Adjusts for sometimes difficult overseas transmissions 6 6 6 CALL RESERVE OFF ON PRINT SAMPLE You can send a fax and then speak 6 7 7 DELAYED FAX Sends documents later 6 8 8 POLLED TX ON OFF Sets up your fax machine with a...

Page 35: ...polling 6 9 6 SET AUTO DIAL 1 ONE TOUCH DIAL Stores dial numbers in memoryyoucantodialthem by pressing only one key 7 1 2 SPEED DIAL Stores dial numbers in memoryyoucantodialthem by pressing four keys 7 2 3 SETUP GROUPS Sets up a Group number for Broadcasting 7 3 7 SETUP REPORTS 1 TRANSMISSION ON OFF Print lists and reports of activity See details in Chapter 11 11 1 2 ACT INTERVAL OFF 6 12 24 Hour...

Page 36: ...es incoming faxes in memory for remote retrieval 9 2 3 REMOTE ACCESS 159 Personalizes your code for retrieving faxes 9 3 4 PRINT FAX Prints incoming faxes stored in the memory 5 7 0 TEL SERVICE 1 DISTINCTIVE ON OFF SET Use with telephone company s Distinctive Ring service to register the ring pattern with fax machine 8 3 2 CALLER ID For USA Only Register your AREA CODE to dial from the Caller ID l...

Page 37: ...for October 4 Enter two digits for the day and then press Menu Set For example 06 for the 6th 5 Enter the time in 24 hour format and then press Menu Set For example enter 1525 for 3 25 PM 6 Press Stop Exit The LCD now shows the date and time you set and displays it whenever the fax machine is in Standby mode Setting Station ID You can store your name fax number and telephone number to be printed o...

Page 38: ...ou want to enter a blank space press twice Press Key once twice three times four times five times 2 A B C 2 A 3 D E F 3 D 4 G H I 4 G 5 J K L 5 J 6 M N O 6 M 7 P Q R S 7 8 T U V 8 T 9 W X Y Z 9 NAME NOTICE The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly...

Page 39: ...y or press to move the cursor under the special character or symbol you want Then press Menu Set to select it Setting the Speaker Volume You can adjust the speaker volume by pressing Hook and then selecting a speaker volume level Press to adjust the volume level The LCD shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you ch...

Page 40: ...red During a conversation users can press Volume on the control panel to adjust the volume to LOW HIGH or AMPLIFY When the handset is replaced the handset volume returns to the default setting of LOW VOLUME AMPLIFY ON PERMANENT Choose VOL AMPLIFY ON PERMANENT if all of the users are hearing impaired During a conversation users can press Volume on the control panel to adjust the volume to LOW HIGH ...

Page 41: ... off Press to adjust the volume level With each key press the fax machine rings so you can hear the current setting and the LCD shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again Setting Beeper Volume You can set the beeper to LOW HIGH or OFF The default setting is LOW When the beeper is set to LOW or HIGH ...

Page 42: ...o accommodate Tone multi frequency dialing service If you have Pulse rotary dialing service you need to change the dialing mode 1 Press Menu Set 1 5 2 Press to select TONE or PULSE and then press Menu Set 3 Press Stop Exit Setting Up Your Area Code USA Only If you must dial the area code to call within your area code do not enter this setting 1 Press Menu Set 0 2 2 Use the dial pad to enter your a...

Page 43: ... a double ring ring ring different from the phone company ringing to alert you to pick up the call If you select this setting you ll need to set the Ring Delay and F T Ring Time features on the following pages If you have extension phones on the same line as the fax machine set Ring Delay to 4 See For FAX TEL Mode Only page 5 6 TAD ANSWER MACH This is the only setting in which you can use an exter...

Page 44: ...e Mode The LCD shows your current selection 2 Continue to press Receive Mode until your new selection appears After two seconds the LCD returns to the date and time along with your new Receive Mode setting Current Receive Mode 09 06 15 25 FAX FAX TEL FAX ONLY TAD ANSWER MACH MANUAL ...

Page 45: ...the initial ringing from the phone company Only the fax machine rings for 20 30 40 or 70 seconds no other phones on the same line ring the special double ring However you can answer the call on any phone on the same line as the fax machine 1 Press Menu Set 2 2 2 Press to select how long the fax machine will ring to alert you that you have a voice call and then press Menu Set 3 Press Stop Exit Now ...

Page 46: ...essing 5 1 if you are not at your machine See Operation from External or Extension Telephone and For FAX TEL Mode Only page 5 6 If you ve set the feature to ON but your fax machine doesn t automatically connect a fax call when you lift an external or extension phone handset press the Fax Receive code 5 1 At the fax machine lift the handset and then press Fax Start 1 Press Menu Set 2 3 2 Press to s...

Page 47: ...se three sizes of paper for printing your faxes letter legal and A4 When you change the kind of paper in the paper tray you will need to change the setting for paper size so your machine will know how to fit the incoming fax on the page You can also select the level of page reduction to fit the paper in your machine 1 Press Menu Set 2 6 2 Press to select LETTER LEGAL or A4 and then press Menu Set ...

Page 48: ...press Fax Start to send the fax For FAX TEL Mode Only When the fax machine is in FAX TEL mode it will use the F T Ring Time double ringing to alert you to a voice call If you re at the fax machine you can lift the handset to answer If you re at an extension phone you ll need to lift the handset during the F T Ring Time and then press 5 1 between the double rings If no one is on the line or if some...

Page 49: ... fax number you want to poll and then to press Fax Start 4 Enter the fax number you are polling 5 Press Fax Start The LCD shows DIALING Polling is the process of retrieving faxes from another fax machine You can use your fax machine to poll other machines or you can have someone poll your machine All parties involved in polling need to set up their fax machines to accommodate polling When someone ...

Page 50: ...printed 1 Press Menu Set 2 7 The LCD shows 2 Press to select Polling ON 3 Press Menu Set The LCD prompts you to enter the fax numbers to be polled 4 Specify the destination fax machines you wish to poll using One Touch Speed Dial or a Group 5 Press Fax Start Your fax machine will poll each number or group member in turn for an original 7 POLLING RX POLLING RX ON or ENTER FAX NO ACCEPTED DIALING ...

Page 51: ...in the ADF Adjust the paper guides to fit the width of your original The ADF can hold up to 20 pages 17lb 20 lb feeding each one individually through the fax machine Use standard 17 lb 24 lb paper when using the ADF if you re using heavier paper feed each sheet individually to prevent paper jams Make sure originals written with ink are completely dry DO NOT use curled wrinkled folded or ripped pap...

Page 52: ...x tone press Fax Start 5 If you re using the handset hang up Automatic Transmission This is the easiest way to send a fax IMPORTANT Do not pick up the handset or press Hook 1 Place the original face down in the ADF 2 Enter the fax number using One Touch Speed Dial Search or the dial pad See One Touch Dialing Speed Dialing and Search pages 7 4 to 7 6 3 Press Fax Start Manual and Automatic Fax Redia...

Page 53: ...ions Composing Electronic Cover Page The cover page is generated at the receiving party s machine Your cover page includes the name stored in the One Touch or Speed Dial memory If you re dialing manually the name is left blank See One Touch Dialing page 7 4 and Speed Dialing page 7 5 The cover page indicates the fax is from your Station ID and the number of pages you re sending If you have Coverpa...

Page 54: ...ss to back up and reenter the number of pages 9 Press Menu Set The LCD shows 10 Press 1 if you want to select additional settings The LCD returns to the Setup Send menu OR Press 2 if you are finished choosing settings and go to Step 11 11 Enter the fax number you re calling 12 Press Fax Start Always Send a Cover Page Make sure Station ID is set up See Setting Station ID page 4 1 This feature does ...

Page 55: ...3 1 2 Press to select PRINT SAMPLE 3 Press Menu Set when the LCD shows your selection Your fax machine prints a copy of your cover page Composing Your Own Comments 1 Press Menu Set 3 2 The LCD shows COVERPAGE MSG 2 Press to choose position 5 or 6 for your customized comment 3 Press Menu Set 4 Use the dial pad to enter your customized comment up to 27 characters 5 Press Menu Set The LCD shows 6 Pre...

Page 56: ...ion continuously until you see your selection on the LCD Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas use the Overseas mode After you send a fax using this feature the feature turns itself off 1 Place the original face down in the ADF 2 Press Menu Set 3 5 3 Press to select ON or OFF and then press Menu Set 4 Press 1 if you want to select additional settin...

Page 57: ...lection The LCD shows the current setting for Call Back Message 5 Press to select ON or OFF 6 Press Menu Set when the LCD shows your selection The LCD shows 7 Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to Step 8 The LCD prompts you to enter the fax number you want to call 8 Enter the fax number 9 ...

Page 58: ...o enter the fax number 7 Enter the fax number 8 Press Fax Start The machine will wait to send the fax at the time you set up Setting Up for Polled Transmit Polling Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it 1 Place the document to be retrieved face down in the ADF 2 Press Menu Set 3 8 3 Press to choose ON and then press Menu Set 4 Pr...

Page 59: ...ax machine set to send a fax later or if you have it set to be polled However you cannot use automatic redial or the Menu mode 1 Press Menu Set 5 2 Wait two seconds and then remove the original that is waiting in the ADF 3 Place the original you want to send now face down in the ADF 4 Enter the number for the fax you want to send now 5 Press Fax Start 6 After the transmission is finished return th...

Page 60: ... store a number 3 Enter a number up to 20 digits and then press Menu Set For example if you press One Touch key 2 4 Use the dial pad to enter the name or company up to 15 characters and then press Menu Set OR To store the number without a name press Menu Set See Details for Entering Text page 4 2 5 Press to select the type of number and then press Menu Set If you lose electrical power auto dial nu...

Page 61: ...ing Speed Dial Numbers You can store Speed Dial numbers so you can dial by pressing only four keys andFax Start There are 100 Speed Dial locations 1 Press Menu Set 6 2 2 Use the dial pad to enter a two digit location 00 99 and then press Menu Set 3 Enter the number up to 20 digits and then press Menu Set 4 Use the dial pad to enter the name or company up to 15 characters and then press Menu Set OR...

Page 62: ...y for each Group First you ll need to store each fax number as a One Touch or Speed Dial number Then you can combine them into a Group Finally you can have up to six small Groups or you can assign up to 111 numbers to one large Group See Storing One Touch Dial Numbers page 7 1 Storing Speed Dial Numbers page 7 2 and Broadcasting page 7 6 1 Press Menu Set 6 3 2 Select the One Touch key where you wi...

Page 63: ...wers The speaker works only one way the other party won t be able to hear you unless you pick up the handset 4 To hang up replace the handset One Touch Dialing 1 Pick up the handset OR Press Hook 2 When you hear a dial tone press the One Touch key of the location you want to call 3 If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only one way ...

Page 64: ...m and setting them up separately in any combination You can even include manual dialing using the dial pad The combined number will be dialed in the order you enter it as soon as you press Fax Start Make sure you select CHAIN as the type of the number when you store it as a One Touch or Speed Dial See Storing One Touch Dial Numbers and Storing Speed Dial Numbers page 7 1 to 7 2 For example You sto...

Page 65: ...ou unless you pick up the handset 6 When the call is over hang up to end the call Redial If the last number you dialed was busy press Redial Pause for easy dialing Broadcasting Using the numbers you have stored in Groups One Touch and Speed Dial memory you can Broadcast faxes automatically to a maximum of 112 different locations in a few simple steps After the Broadcast is completed a Broadcast Re...

Page 66: ...his could be useful if you re sending a fax with photos and letters or some pages with small print and others with normal print Resolution settings return to STANDARD after the fax is sent See Resolution page 6 6 1 Insert the originals in the feeder and then press Menu Set 3 4 2 Use to select resolution for page 1 and then press Menu Set 3 Repeat Step 2 for subsequent pages 4 Press Stop Exit when ...

Page 67: ... up the fax machine handset to release the call from Hold Picking up an extension handset will not release the call from Hold Tone Pulse If you have pulse dialing service but need to send tone signals for example for telephone banking follow the directions below If you have touch tone service you do not need this feature to send tone signals 1 Lift the handset 2 Press Any digits dialed after this ...

Page 68: ...er it is an inexpensive alternative to paying for an additional line Each phone number has its own distinctive ring pattern so you ll know which phone number is ringing This is one way you can have a separate phone number for your fax machine What Does Brother s Distinctive Ring Do The Brother machine has a Distinctive Ring feature that allows you to use your fax machine to take full advantage of ...

Page 69: ...ed Please refer to some popular ring pattern examples that will be provided from the telephone company in the USA and Canada that are shown in the Brother compatibility table below The fax machine will answer only calls to its registered number The first two rings are silent on the fax machine This is because the fax must listen to the ring pattern compare it to the pattern that was registered If ...

Page 70: ... the pattern assigned by the telephone company 5 Press Stop Exit Caller ID The Caller ID feature of this fax machine lets you use the Caller ID subscriber service offered by many local telephone companies After at least two rings the LCD shows the telephone number of your caller or up to 16 characters of the name if available Once you pick up the handset the Caller ID information disappears from t...

Page 71: ... a Call from the Log You can scroll through the Caller ID Log and select a call to return automatically See page 8 3 For USA Only You must set up your AREA CODE in advance See Setting Up Your Area Code USA Only page 4 6 1 Press Hold Caller ID 2 Press to scroll through the Caller ID Log and when you see a call you want to return immediately press Menu Set 3 To begin dialing press Fax Start 4 Begin ...

Page 72: ...urn to Step 2 to store another auto dial number OR Press Stop Exit This feature may not be available in certain areas of the USA and Canada If your dialing plan does not follow the standard 1 area code 7 digit number dialing system for calling outside your area code you may experience problems returning calls automatically from the Caller ID Log Your fax machine will automatically dial 1 plus the ...

Page 73: ...available of Call Waiting callers on your fax machine s LCD 1 To answer a Call Waiting signal while you re talking on the phone ask the other party if you can put them on Hold to catch the other call The LCD shows the Caller ID 2 Press Search Speed Dial to switch to the second call 3 To switch back to the first call press Search Speed Dial again Either caller can hang up at any time However if you...

Page 74: ...4 Press Stop Exit Programming Paging Number When Paging is selected your machine dials the pager number you ve programmed and then dials your Personal Identification Number PIN this activates your pager so you know you have a fax message in the memory 1 Press Menu Set 8 1 2 Press until the LCD shows PAGING and then press Menu Set 3 Enter your pager phone number up to 20 digits followed by and then...

Page 75: ...n you have a fax stored in memory 1 Press Menu Set 8 2 The LCD prompts you to choose a fax setting 2 Press to select ON or OFF and then press Menu Set 3 Press Stop Exit Backup Print If you have set FAX STORAGE to ON your machine automatically prints faxes as they are received into memory This is a safety feature in ease the power goes out so you won t lose your messages You cannot change a Paging ...

Page 76: ...ton presses to retrieve fax messages Cut out the Remote Retrieval Access Card on the last page and keep it in your wallet as an aid Using Remote Retrieval Access Code 1 Dial your fax number from a fax machine using touch tone 2 When your machine answers immediately enter your Remote Retrieval Access Code 1 5 9 3 The machine signals the kinds of messages received 1 long beep Fax message s No beeps ...

Page 77: ...gistered the number the machine will change automatically to FAXFWD ON mode 2 Fax Forwarding 3 Paging 4 FAX FWD No 6 Fax Storage ON You can turn FAX STORAGE to ON or OFF 7 Fax Storage OFF 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages See page 9 5 3 Erase faxes from the memory If you hear one long beep you can erase fax message s from...

Page 78: ... machine prints your fax messages Changing Fax Forwarding Number You can change the default setting of your fax forwarding number from a remote telephone fax machine using touch tone 1 Dial your fax number 2 When you hear the beep immediately enter your Remote Retrieval Access Code 1 5 9 3 When you hear two short beeps use the dial pad to press 9 5 4 4 Enter the new number of the remote fax machin...

Page 79: ...hotographs Using the Fax Machine as a Copier You can use the fax machine as a copy machine making up to 99 copies at a time The scannable area of your fax machine begins at approximately 1 6 1 8 3 mm 4 mm from the edge of the paper Making a Single Copy 1 Place the original face down in the ADF 2 Press Copy twice To cancel press Stop Exit Do NOT pull on the paper while copying is in progress Not Sc...

Page 80: ... AUTO To select a reduction ratio choose 93 87 75 or 50 To enlarge a document select 150 125 or 120 To print a document at its original size select 100 1 Place the original face down in the ADF 2 Press Enlarge Reduce 3 Use to choose a ratio setting 4 Press Copy OR Sort if you want sorted copies 5 Enter the number 1 99 of copies you want For example press 9 for nine copies 6 Press Copy If you are m...

Page 81: ...ON or OFF and then press Menu Set 3 Press Stop Exit Setting the Fax Activity Report Interval You can set the machine to print activity reports at specific intervals 6 12 24 hours 2 4 or 7 days If you set the interval to OFF you can print the report by following the steps on the next page 1 Press Menu Set 7 2 2 Press to choose an interval and then press Menu Set If you choose 7 days the LCD prompts...

Page 82: ... Transmit RX means Receive Prints a Transmission Verification Report for your last transmission This information will remain until you pick up the handset or press Hook Prints the AUTO DIAL list above alphabetically Lists settings for INITIAL SETUP SETUP RECEIVE SETUP SEND SETUP REPORTS and TEL SERVICE Lists summary information of stored faxes and the percentage of used memory Note When you want t...

Page 83: ...ces you may connect to your telephone line and still have those devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN for your...

Page 84: ... provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment d...

Page 85: ...nings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless proper ventilation is provided 8 This product should be operated from the type of power source indicated on the label If...

Page 86: ...been spilled into the product C If the product has been exposed to rain or water D If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal o...

Page 87: ... a difficulty with your fax machine using the manual see page i for Brother Numbers to call for assistance The fax machine has a mechanical problem Contact Brother Customer Service at In USA 1 800 284 4329 voice 1 800 284 3238 TTY service for the hearing impaired In Canada 1 877 BROTHER voice 514 685 6464 voice In Montreal MACHINE ERROR XX CALL BROTHER CS ...

Page 88: ...rs while receiving a fax load paper to restart printing If you were coping or printing reports load paper and try again A poor quality phone line resulted in a communications error Try the call again You have requested a polling call from another party but the other fax machine is not in Poll Waiting mode Verify the other parties polling setup The print head has overheated Wait 30 minutes for it t...

Page 89: ... available to send your fax Press Stop Exit Print the faxes stored in memory to delete them Then try again See Printing a Fax in Memory page 5 7 OR Press Stop Exit to cancel the job Then try again See Canceling a Scheduled Job page 6 9 The paper is jammed in the machine See Clearing Jams page 13 4 Try cleaning the white roller and the glass strip under the roller We recommend that you unplug the A...

Page 90: ...he originals were not inserted or fed properly or were too long 1 Open the front cover 2 Lift the two release levers to release the white roller 3 Pull the document toward the front of the machine 4 Lock the levers back in place 5 Close the cover and press Stop Exit Front Cover Release Levers ...

Page 91: ...G Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration 1 Push the OPEN button to open the top cover 2 Remove the stopper from the printing cartridge 3 Turn the black spool on the right clockwise to tighten the ribbon Stopper Black Spool Blue shaft White shaft Recessed arrow ...

Page 92: ... tips Printing or Receiving Faxes Condensed Print and Horizontal Streaks Top and Bottom of Sentences Cut Off If your copy looks good you probably had a bad connection with static or interference on the phone line If the copy looks bad call Brother Customer Service at 1 800 284 4329 in USA 1 877 BROTHER in Canada or 514 685 6464 in Montreal Vertical Black Lines When Receiving The sender s scanner m...

Page 93: ...et is connected to the fax machine s handset jack Test the wall jack with another single line telephone If there is no dial tone at the wall outlet call your telephone company The Caller ID Does Not Display after the Call Waiting Signal The Caller ID signal is sent ten seconds after the Call Waiting Signal and speaking may interfere with it When you hear the Call Waiting signal ask the other party...

Page 94: ... Result NG There is probably temporary noise or static on the phone line Try sending the fax again If the problem continues call the telephone company to check your phone line Custom Features on a Single Line If you have Call Waiting RingMaster Voice Mail an answering machine alarm system or any other custom feature on a single phone line with your fax machine it may create a problem sending or re...

Page 95: ...er cord for safety Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint free cloth You ll need to lift the two release levers to release the white roller be sure to lock them in place when you re through During cleaning we recommend you unplug the power cord for safety Release Levers Glass Strip White Roller ...

Page 96: ...leaning unplug the power cord for safety To clean the fax machine print head wipe the metal and plastic part with a lint free cloth that is dry or lightly moistened with isopropyl alcohol WARNING Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration Plastic and Metal Part ...

Page 97: ... AC power outlet 2 Remove the paper wire extension document support paper support telephone line cord print cartridge and handset and pack them 3 Wrap the fax machine in the plastic bag and place it in the original carton with the original packing material Note Do not unplug the fax machine after a print job until you hear the final click Note If you are returning the fax machine to Brother as par...

Page 98: ...ntrast Control Automatic Super Light Super Dark Manual Setting Resolution Horizontal 203 dot inch 8 dot mm Vertical Standard 98 line inch 3 85 line mm Fine Photo 196 line inch 7 7 line mm Superfine Photo copy 392 line inch 15 4 line mm Memory Capacity 512 KB up to 25 pages Transmission Speed 9 seconds One Touch Dial 12 with Shift key Speed Dial 100 stations Groups Up to 6 Automatic Redial 3 times ...

Page 99: ...automatic transmission to tell the receiving machine that a fax machine is calling communication error or Comm Error An error during fax sending or receiving usually caused by line noise or static Contrast Setting to compensate for dark or light originals by lightening dark originals or darkening light originals Cover Page Prints a page at the other party s machine that contains the sender and rec...

Page 100: ...e how to allocate the memory Next Fax Reservation Accepts the next original in the ADF for transmission while the fax machine is still receiving OGM Out Going Message The message callers hear when they call your external answering machine One Touch Keys on the fax machine control panel where you can store numbers for easy dialing You must use a separate key for each number Out of Paper Reception R...

Page 101: ...of faxed pages It includes the sender s name and fax number Super Fine resolution 392 203 dpi Best for very small print and line art Tel Index An electronic alphabetical listing of stored One Touch Speed Dial and Group numbers thermal transfer A printing process in which heat transfers carbon ink from a ribbon to plain paper Tone A form of dialing on the telephone line used for Touch Tone telephon...

Page 102: ... Connect Telephone Line 2 5 Contrast 6 6 Control Panel 1 2 Copy Multiple 10 2 Copy scannable area 10 1 Corrections Entering Text 4 3 Cover Page 6 3 to 6 5 Credit Card Numbers Dialing 7 5 Custom telephone features 2 8 13 8 Customer Service i D Date and Time 4 1 Delayed Fax 6 8 Dialing Mode 4 6 Dialing Options 7 4 Disclaimer Warranties iii Distinctive Ring 8 1 Documents Size 6 1 E Easy Receive 5 4 E...

Page 103: ... Menu Table 3 1 to 3 7 Multi Line Connections 2 7 Multiple Resolution Transmission 7 7 O One Touch Dial Changing 7 3 One Touch Dial Storing 7 1 One Touch Dialing 7 4 On Screen Programming 3 1 Outgoing Message External TAD 2 10 Overseas Mode 6 6 P Paging 9 1 9 2 Paper Size 5 5 Pause 7 8 PBX 2 7 Photo Resolution 6 6 Polled Transmit 6 9 Polling Receive 5 7 Power Consumption S 1 Print Caller ID Log 8 ...

Page 104: ...ard Resolution 6 6 Station ID 4 1 Storing Telephone Numbers 7 1 Super Fine Resolution 6 6 T TAD 2 9 Telephone Answering Code 5 6 Telephone Numbers 7 1 Tone 4 6 Tone Send Signals 7 8 Transmission Verification Xmit Report 11 2 Two Line Phone System 2 6 Two Line Phone Wall Outlets 2 6 V Voice Mail 1 4 Volume Amplify 4 5 W WARNING 12 3 Warranties Disclaimer iii Warranty Canada vi Warranty USA iv to v ...

Page 105: ... 1 Dial your fax number from a fax machine using touch tone phone 2 When your machine answers immediately enter your Remote Retrieval Access Code 159 3 Your machine signals the kinds of messages received 1 long beep Fax message s No beeps No messages 4 After 2 short beeps enter a remote command and follow the steps 5 Press 9 0 to reset your machine when you finish 6 Hang up 1 4 Press 9 7 1 1 long ...

Page 106: ...List press 1 then enter the number of remote fax machine forwarded by After the beep hang up and wait Retrieve all faxes press 2 then enter the number of remote fax machine forwarded by After the beep hang up and wait Erase all fax messages press 3 3 Press Menu Set 8 3 Changing Remote Retrieval Access Code 1 2 Enter a three digit number from 000 to 999 The cannot be changed 3 Press Menu Set 4 Pres...

Page 107: ... a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present a...

Page 108: ...DA H9B 3H6 Visit us on the World Wide Web http www brother com These machines are made for use in the USA or CANADA only We can not recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries Using USA or CANADA models overseas is at your ow...

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Brother 1270e IntelliFAX Fax, Owner'S Manual

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