20
21
•
Stop use immediately and contact
Brookstone Customer Service at
800-846-3000 for assistance.
•
The Auto-Timer of 15 minutes has
lapsed. Press any program button to
restart the massage.
•
If the uStyle Massage Chair fails to
restart, turn off the Main Switch
and turn it on again after 10 minutes.
•
If the problem persists, please turn off
the Main Switch, disconnect the power
plug from the electrical outlet and contact
Brookstone Customer Service
at 800-846-3000.
If you encounter problems operating the uStyle Massage Chair, please check the
following points to see if they can be rectified. If the uStyle Massage Chair still
malfunctions or does not work, please switch off the Main Switch of the uStyle Massage
Chair and remove the power plug from the electrical outlet. Contact Brookstone
Customer Service at 800-846-3000 for servicing.
Do not dismantle or attempt to repair the uStyle Massage Chair yourself.
Doing so will void the warranty and Brookstone will not bear any
responsibility for any subsequent consequences.
•
Frictional sound of rollers against
backrest cover.
•
Frictional sound of rollers within
the foot massage unit.
•
Motor sound during operation.
•
Loud sound during tapping and
kneading program.
•
Sound of air pump.
•
These sounds are the result
of mechanical structure and
not malfunction.
•
This may occur during normal usage.
Problem
Possible Cause/Action
•
The remote does not
work correctly.
•
Check the power plug and ensure
that it is securely connected to the
electrical outlet.
•
Ensure the remote is connected.
•
Ensure that the Main Switch is
turned “ON”.
•
The power cord and plug are
abnormally hot.
•
The massage stops midway.
Troubleshooting
