1-Year Limited Warranty
Territory: United States/Canada
LIMITED WARRANTY TO ORIGINAL CONSUMER
This product (including any accessories included in the original packaging) as supplied and distributed
new by an authorized retailer is warranted by Southern Telecom, Inc. to the original consumer purchaser
against defects in materials and workmanship (“Warranty”) as follows:
To obtain warranty service:
• Visit our website at www.southerntelecom.com
• Click on Product Support
• Select the Brand of your device
• Select Service Request and fill out the form to begin your inquiry
Or call the Customer Support number below
1-877-668-4839 (Toll Free)
Monday - Friday: 8AM - 10PM (EST)
Your product will be repaired or replaced, at our option, for the same or similar model of equal value if
examination by the service center determines this product is defective. Products received damaged as
a result of shipping will require you to file a claim with the carrier.
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or
operation, lack of reasonable care, unauthorized modification including software modifications such as
the installation of custom firmware. This warranty is voided in the event any unauthorized person opens,
alters or repairs this product. All products being returned to the authorized service center for repair must
be suitably packaged.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE
EXPRESSLY DESCRIBED ABOVE SHALL APPLY. DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES AFTER
THE EXPRESS WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN
BY ANY PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON DISTRIBUTOR.
REPAIR, REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE - AT DISTRIBUTOR’S SOLE DISCRETION
- ARE THE EXCLUSIVE REMEDIES OF THE CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR ITS MANUFACTURERS
BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES
(SUCH AS, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS)
CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. EXCEPT AS STATED HEREIN, NO OTHER
WARRANTIES SHALL APPLY. NOTWITHSTANDING THE FOREGOING, CONSUMER’S RECOVERY AGAINST
DISTRIBUTOR SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED
THE PRODUCT AND IS NOT TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential
damages or allow limitations on warranties, so limitation or exclusions may not apply to you. This warranty
gives you specific legal rights, and you may have other rights that vary from state to state or province to
province. Contact your authorized retailer to determine if another warranty applies.
All product names, trademarks, and registered trademarks are property of their respective owners. All
company, product, and service names used in this document are for identification purposes only. Use of
these names, trademarks, and brands does not imply endorsement.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., used under
license.
Brookstone® trademark, name and logos are trademarks of BKST Brand Holdings LLC and used under
license. Manufactured and Marked by Southern Telecom, Inc. under license.
Southern Telecom, Inc.
Brooklyn, NY 11220
Model: BKS350
Printed in China
v1.0 08-2019
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