Access Gateway Administrator’s Guide
41
53-1000605-01
Appendix
C
Troubleshooting
This appendix provides troubleshooting instructions.
TABLE 6
Troubleshooting
Problem Cause
Solution
Switch is not in Access
Gateway mode
Switch is in Native switch mode
Disable switch using the switchDisable command.
Enable Access Gateway mode using
the ag
--
modeenable command.
Answer yes when prompted; the switch reboots.
Log in to the switch.
Display the switch settings using the switchShow command. Verify
that the field switchMode displays Access Gateway Mode.
NPIV disabled on edge
switch ports
Inadvertently turned off
On the edge switch, enter the portCfgShow command.
Verify that NPIV status for the port to which Brocade Access Gateway
is connected is ON.
If the status displays as “--” NPIV is disabled. Enter the
portCfgNpivPort
<port_number>
command with the 1 operand to
enable NPIV.
Repeat
step
for each port as required.
Need to reconfigure
N_Port and F_Ports
Default port setting not adequate for
customer environment
On Brocade Access Gateway, enter the portCfgShow command.
For each port that is to be activated as an N_Port, enter the
portCfgNport
<port_number>
command with the 1 operand.
All other ports remain as F_Port.
To reset the port to an F_Port, enter the portCfgNpivPort
<port_number>
command with the 0 operand.
LUNs are not visible
Zoning on fabric switch is incorrect.
Port mapping on Access Gateway mode
switch is incorrect.
Cabling not properly connected.
Verify zoning on the edge switch.
Verify that F_Ports are mapped to an online N_Port. See
“Displaying
the port status”
on page 27.
Perform a visual inspection of the cabling, check for issues such as
wrong ports, twisted cable, or bent cable. Replace the cable and try
again.
Summary of Contents for Brocade BladeSystem 4/24
Page 1: ...53 1000605 01 19 Oct 2007 Access Gateway Administrator s Guide Supporting Fabric OS v6 0 0 ...
Page 24: ...14 Access Gateway Administrator s Guide 53 1000605 01 Access Gateway policies 1 ...
Page 30: ...20 Access Gateway Administrator s Guide 53 1000605 01 Enabling Access Gateway mode 2 ...
Page 48: ...38 Access Gateway Administrator s Guide 53 1000605 01 Default Port Mapping A ...
Page 62: ...52 Access Gateway Administrator s Guide 53 1000605 01 ...
