Warranty
Warranty
Warranty
Warranty
(1-1-1) Hardware Warranty - One-year on-site warranty, normal business hours, next business day
response, installation not included.
NOTE:
NOTE:
NOTE:
NOTE: The hardware warranty covers firmware and embedded non-saleable software. Saleable software
carries its own warranty, please see below.
Software Warranty: HP warrants only that the software media will be free of physical defects for a period
of ninety (90) days from delivery.
EXCLUSIVE REMEDY:
EXCLUSIVE REMEDY:
EXCLUSIVE REMEDY:
EXCLUSIVE REMEDY: The entire liability of HP and its suppliers and your exclusive remedy for software
that does not conform to this Limited Warranty shall be the repair or replacement of the defective media.
This warranty and remedy are subject to your returning the defective media during the warranty period to
HP in the country in which you obtained the software.
Services Included with
Services Included with
Services Included with
Services Included with
Product Purchase
Product Purchase
Product Purchase
Product Purchase
The Power Pack+ Software Bundle includes one year of HP standard business hours, standard business
days Software Support (includes software technical support and software product and documentation
updates).
HP Service & Warranty
HP Service & Warranty
HP Service & Warranty
HP Service & Warranty
Support
Support
Support
Support
HP Service & Warranty Support Additional Warranty protection and/or HP Installation packages can be
purchased.
NOTE:
NOTE:
NOTE:
NOTE: Certain restrictions and exclusions apply. Consult the Customer Support Center for details. HP
provides a one-year, hardware limited warranty, fully supported by a worldwide network of resellers and
service providers.
In addition, available service offerings include a full range of HP Care Pack packaged hardware and
software services:
Installation
Extended coverage hours and enhanced response times
System management and performance services
For more information on warranty and support options, please visit our Web site at:
http://www.hp.com/hps/tech/storage/supp/
.
Software Product Services
Software Product Services
Software Product Services
Software Product Services
Stand-alone telephone support
Rights to new license version
Media and documentation updates
Hardware Product
Hardware Product
Hardware Product
Hardware Product
Services
Services
Services
Services
Installation services
On-site maintenance (includes warranty support)
Response time upgrades during the warranty period
Post-warranty coverage
The embedded SAN switches for HP BladeSystem c-Class are not covered under the BladeSystem
Enclosure Care Packs; the SAN switches carry separate Care Packs. SAN Switch Care Pack service level
support should always be uplifted to match existing storage or server service levels.
NOTE:
NOTE:
NOTE:
NOTE: The HP Care Pack service part numbers below covers the Brocade 8/12c SAN
Switch & Brocade 8/24c SAN Switch
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
QuickSpecs
Brocade 8Gb SAN Switch for HP BladeSystem c-Class
Brocade 8Gb SAN Switch for HP BladeSystem c-Class
Brocade 8Gb SAN Switch for HP BladeSystem c-Class
Brocade 8Gb SAN Switch for HP BladeSystem c-Class
Service and Support, HP Care Pack, and Warranty Information
DA - 13084 Worldwide — Version 2 — November 17, 2008
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