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SERVICE PROCEDURE
LinkBridge 18G/4K HDMI Scaler with Audio Insertion & Extraction User Manual (LB-H2SCL)
5.1 Replacement Policy
Standard products found defective on arrival (DOA) will be replaced, based on
availability, within 24 to 48 hours anywhere in the U.S. Please call Customer
Service at 800-214-0222 for information.
5.2 Return/Repair Service
The LB-H2SCL contains no user serviceable components. If you have a problem
with your unit, please contact the Customer Service Department. To facilitate
our return/ repair processing please contact Broadata Communications, Inc.
to obtain a Return Material Authorization (RMA). Please include the following
information:
• Product Model Number
• Serial Number
• Complete Description of Problem
• Hardware Installation Description
Broadata Communications, Inc.
2545 West 237th Street, Suite K
Torrance, CA 90505
1-800-214-0222
(310) 530-1416
(310) 530-5958 (Facsimile)
e-mail: [email protected]
Website: www.broadatacom.com