TROUBLESHOOTING TIPS
If your VoiceIQ™ Module is blinking a red light every 5 seconds, this indicates an
issue with the power supply. Verify that the outlet you’ve plugged your module into
isn’t connected to your garbage disposal switch by plugging something else into the
outlet (lamps and other lights work best, but anything that lights up or makes noise
and doesn’t have a backup battery will work), then switching your garbage disposal
on and off. If the item plugged into the outlet only works with the garbage disposal
switched on, your outlet is connected to your garbage disposal and isn’t compatible
with your VoiceIQ™ Module.
If you can’t locate BRIZO-ABC on your list of available Wi-Fi networks, check for a
flashing green light on your VoiceIQ™ Module under the sink. If the light is blinking
green, re-scan for Wi-Fi networks on your mobile device. If the light is blinking red,
see the above troubleshooting tip about power supply.
If the VoiceIQ™ Module setup page fails to load on your mobile device after entering
10.10.10.1, check the following:
A.
If the LED light on your VoiceIQ™ Module is blinking green, it’s still in Wi-Fi setup
mode. Re-scan for Wi-Fi networks on your mobile device and connect to
“Brizo-ABC” (“ABC” is used here to mark your module’s unique identifier code).
B.
If the LED light on your VoiceIQ™ Module is blinking red, it isn’t connected to a
power source. See the first troubleshooting tip, above.
C.
Turn off cellular data on your mobile device, but leave Wi-Fi on, then refresh
the webpage.
Summary of Contents for SmartTouch VoiceIQ EP100854
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