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16.0 THREE YEAR GUARANTEE – TERMS AND CONDITIONS
3 -YEAR GUARANTEE TERMS AND CONDITIONS
At British Fires we pride ourselves on quality
and performance, so much so that each British
Fires electric product is applicable for a 3-year
guarantee when purchased from an authorised
dealer. We offer a standard 1-year guarantee
on every electric product, but to ensure your
product is covered for a further 2 years,
free registration is required on our website
www.britishfires.com/guarantee. Full warranty
terms and conditions are available to view at
www.britishfires.com.
All appliances must be installed in a correctly
ventilated space in accordance with the
manufacturer’s installation instructions and the
rules in force. This brochure is for guidance only
and is not intended to replace the installation
manual, which provides more detailed information.
All of our fires carry CE Approval. April 2019.
British Fires™
1)
For any claim to be made within the 3 years from
date of purchase you will be required to provide and
supply your original proof of purchase.
2)
All appliances must have been installed and
operated in accordance with the manufacturer’s
instructions.
3)
Purchase(s) must be made through an
authorised stockist/retailer.
Please note all consumable items such as any ceramics
including; coals, pebbles, logs, bark, crystals, rear panels
are not covered by the 3-year guarantee.
During the guarantee period any product or
component which is proved to be faulty or defective
in manufacture, will be repaired or replaced free
of material and labour charges, providing that
we have authorised or carried out the repair or
replacement.
We will not accept or reimburse the costs of any
third-party who undertakes any work carried on
the product or fits parts, unless we have approved
such work in advance of it being carried out.
The guarantee period will not be extended even if
we repair or replace any product or part.
MAKING A CLAIM:
If you wish to make a claim under our guarantee
and all the terms and conditions for your product
have been met then please submit the following
information for the attention of the Service
Department to the address below.
Alternatively, you can email or fax. British Fires,
Service Department, Reid Street, Christchurch,
Dorset, BH23 2BT.
EMAIL:
FAX:
01202 588639.
Details required:
1)
Name, full address including postal code and
contact telephone number.
2)
A copy of your proof of purchase (e.g. receipt or
bank statement). Please note that this does not
affect your statutory rights.
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15.0 ASHURST DIMENSIONS
Waste electrical products should not be disposed of with
household waste. Please recycle where facilities exist. Check with
your local authority or retailer for recycling advice.
As our policy is one of continuous improvement and development,
we therefore, hope that you will understand we must retain the
right to amend details and/or specifications without prior notice.
A 420mm
B 951mm
B
A
A
A
C
B
D
E
A
A
B
Front View
Side View
Top View
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© 2019 British Fires
A 246.5
B 639.3
C 139
D 554.3
E 186.6
Optional Stove Pipe Specifications
