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At Bristan, we want to make things as easy as possible for our customers.
That’s why we offer solid guarantees on all our products, effective from the date of purchase,
to give you peace of mind.
To start your free guarantee simply scan the QR code and register your product.
Alternatively visit
www.bristan.com/register
to register your product via a computer.
For full guarantee terms and conditions visit
www.bristan.com/guarantees.
Operation
General Cleaning
Troubleshooting
Notes
Symptom
Cause
Remedy
No flow or
low flow
rate
Partially closed isolation valve.
Open isolation valve.
Instantaneous water heater cycles on
and off as flow rate or pressure is too
low.
Increase water flow rate or pressure through system.
Head of water is below the
minimum distance required.
Refer to specification for minimum distance required.
Hot or cold water being drawn off
elsewhere causing pressure changes or
instantaneous boiler temperature
changes.
Do not use other water outlets when using the taps.
Airlock or partial blockage in the supply
pipework.
Flush through pipework to ensure removal of debris
and any airlocks.
Water
dripping
from taps
This is normal for a short time after using
the taps.
This is caused by residual water tension, the build up
of water in the tap body.
If water continues to drip,
possibly due to the ceramic disc valves
Remove valves and clean, refer to 'Maintenance'
section before starting any maintenance.
Taps do not
turn on
Closed isolation valve.
Open isolation valve.
Mains water supply turned off.
Turn on mains water supply.
Please use this space for any notes you or your installer may have regarding the
installation/plumbing of this product.
Bristan products are made from premium
materials, with hand polishing and
electroplated finishes.
Your taps or shower should be regularly
cleaned with warm water, a mild pH-neutral
liquid soap, and polished with a soft cloth.
Any residues from soap, toothpaste,
shampoos and shower gels can cause
blemishes if not rinsed off straight after use.
Household bleaches and cleaners contain
harsh chemicals and may damage the
surface finish. Avoid using abrasive cloths,
scouring pads, scrub sponges, steel wool
or anything similar.
Some surfaces such as nickel and pewter
may be affected by the dye found in some
cloths, so it is also important to avoid
hanging cloths on spouts.
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Maintenance - Valve Cleaning
Pull the handle off
the body and remove
handle screw.
Reverse the
maintenance
steps to replace
the handle.
Place valves
in a suitable
solution and
soak until
fully de-scaled.
On
Remove the
adaptor and
valves.
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Maintenance - Clean/Replace Outlet
IMPORTANT
Isolate the
water supply
before starting!
Remove the flow
straightener.
Place flow
straightener
parts in a
suitable solution
and soak until
fully de-scaled.
Reverse the
maintenance
steps to replace
the flow
straightener.
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On
Hot
Cold
IMPORTANT
Isolate the
water supply
before
starting!
Love Your Chrome
Bristan offers an effective
chrome-friendly cleaning kit
for use with your taps and
showers. Scan the QR Code
or search for ‘CLEAN KIT01’
on
www.bristan.com
.