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13

Troubleshooting

Symptom

Cause

Remedy

No flow or low 

flow rate

Partially closed isolation valve.

Open isolation valve.

Instantaneous water heater 

cycles on and off as flow rate or 

pressure is too low.

Increase water flow rate or 

pressure through system to 

meet required minimum working 

pressure of tap. 

Head of water is below the 

minimum distance required.

Refer to 'Specifications' on page 

4. 

Hot or cold water being drawn 

off elsewhere causing pressure 

changes or instantaneous boiler 

temperature changes.

Do not use other water outlets 

when using the taps.

Airlock or partial blockage in the 

supply pipework.

Flush through pipework to      

ensure removal of debris and 

any airlocks.

Water dripping 

from taps

This is normal for a short time 

after using the taps.

This is caused by capilary action, 

the build up of water in the tap 

body.

If water continues to drip, 

possible build up of debris / 

limescale in the valve. 

Remove and clean the cartridge, 

refer to 'Maintenance' section 

on page 12 before removing the 

valve.

Taps do not 

turn on

Closed isolation valve.

Open isolation valve.

Water supplies to the tap turned 

off.

Turn on both water supplies to 

the tap. 

 

        

Need help? 

Give us a call on 0844 701 6273 and speak to one of our trained advisers.

Summary of Contents for Pivot PIV 3HBAS C

Page 1: ...is booklet for future reference Installer when you have read these instructions please ensure you leave them with the user Installation Instructions Pivot Tap Range Models covered PIV 3HBAS C PIV 3HBF...

Page 2: ...n created to give you all of the information you need and if you need any further help please do not hesitate to contact us Important Safety Information 3 General Information 4 Specifications 4 Dimens...

Page 3: ...lectrical wires cables or water supply pipes This can be checked with the aid of an electronic detector If power tools are used do not forget to Wear eye protection Unplug equipment after use Importan...

Page 4: ...e required from undeside of the cold water tank to the outlet These taps and mixers should be installed in compliance with the Water Regulations Where the supplies are unbalanced i e Hot water from cy...

Page 5: ...ensions Dimensions are approximate and in millimetres Need help Give us a call on 0844 701 6273 and speak to one of our trained advisers 3 Hole Basin Mixer 3 Hole Bath Filler 100 96 110 78 120 105 142...

Page 6: ...6 Dimensions Cont Dimensions are approximate and in millimetres Need help Give us a call on 0844 701 6273 and speak to one of our trained advisers 5 Hole Bath Shower Mixer 75 50 120 104 135 100...

Page 7: ...or recommended ways to fit the flexible connecting pipes Slight bend 90 Angle Kink Curved round Twists Important Failure to follow these guidelines may result in poor performance and damage to the fle...

Page 8: ...ghtening the backnuts and the washers up to the underneath of the basin bath 3 Screw the valve shrouds onto the side body valves 4 Fit the handles onto the valves and secure by tightening the grub scr...

Page 9: ...exi tails supplied 8 Fit the clicker waste basin mixer only ensuring the rubber washer is fitted between the basin and the waste Place the other rubber washer under the basin and secure by tightening...

Page 10: ...rom the spout threaded tail Fit the spout to the bath ensuring that the washer is fitted between the spout and the bath to create a water tight seal Secure the spout to the bath using the washers and...

Page 11: ...ded tail ensuring the washers are fitted 10 Connect the water supplies to the side bodies hot on the left cold on the right when viewed from the front 11 Feed the shower hose through the shower head h...

Page 12: ...fore carrying out any maintenance turn off the both water supplies or close any isolating valves Remove the cap and loosen the grub screw using a 2 5mm hexagonal key Remove the handle Unscrew the valv...

Page 13: ...se other water outlets when using the taps Airlock or partial blockage in the supply pipework Flush through pipework to ensure removal of debris and any airlocks Water dripping from taps This is norma...

Page 14: ...lely to the original purchaser with proof of purchase The installation must allow ready access to all products for the purpose of inspection maintenance or replacement Repair under this guarantee does...

Page 15: ...ecks or recommend the best course of action to fix any problems with a product Expert advice Find easy to follow how to video guides and technical FAQs online at www bristan com Our guides take you st...

Page 16: ...re B78 1SG Web www bristan com Email enquire bristan com A Masco Company Part Numbersa PIV BOOK 3 Issue D1 Useful contact details Customer Service 0844 7016273 Customer Service Email Customercare bris...

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