IMPORTANT
Isolate the
water supply
before
starting!
Increase
Temperature
Decrease
Temperature
Follow the Temperature
Adjustment Steps if required.
1
4
6
2
5
3
Maintenance - Cartridge Cleaning
Gently
remove the
concealing
plate from
the wall.
Remove any O-rings and soak all
components in de-scaler and wash off
in clean water. Examine all seals and
replace if needed. Use WRAS
approved silicon based grease
on all seals.
Reverse the installation steps,
ensuring the temperature
stop is aligned correctly.
1
23
Remove the
handles.
24
mm
Unscrew the
shrouds.
Remove the
cartridges
and piston.
General Cleaning
Operation
Bristan products are made from premium materials, with
hand polishing and electroplated finishes.
Your taps or shower should be regularly cleaned with warm
water, a mild pH-neutral liquid soap, and polished with a soft
cloth. Any residues from soap, toiletries etc. should be rinsed
off straight after use.
Household bleaches and cleaners contain harsh chemicals and
may damage the surface finish. Avoid using abrasive cloths,
scouring pads, scrub sponges, steel wool or anything similar.
Some surfaces such as nickel and pewter may be affected by
the dye found in some cloths, so it is also important to avoid
hanging cloths on spouts.
Top
Outlet On/
Increased Flow
Top
Outlet Off/
Decreased
Flow
Bottom
Outlet On/
Increased
Flow
Bottom
Outlet Off/
Decreased
Flow
Increased
Temperature
Decreased
Temperature
Choose the location for the wall outlet
and create a 25-30mm hole in the wall.
Ensure your shower accessories have
enough reach from that position.
Finish the wall surface.
To reduce the build up of lime scale and to
ensure this shower works to its maximum
performance we recommend this shower
is serviced every 6-12 months depending
on the hardness of your water.
Servicing Intervals
Wall Outlet Installation
Fit the wall outlet,
ensuring the
washers are fitted
either side of
the wall.
Go to Step 6 in the
Installation Steps.
With rear access
Without rear access
Screw the wall outlet into
the 1/2” female connection,
using a suitable thread sealant
ensuring the rubber seal is fitted
to the back of the wall outlet.
Follow Step 6 in the
Installation Steps, fitting a 1/2”
female connection at the hole in
the wall (not supplied).
Troubleshooting
At Bristan, we want to make things as easy as possible for our customers. That’s why we offer
solid guarantees on all our products, effective from the date of purchase, to give you peace of mind.
To start your free guarantee simply scan the QR code and register your product.
Alternatively visit
www.bristan.com/register.
For any other queries, please call our Customer Service on
0330 026 6273
where our expert team of advisors will be able to offer you any help and advice.
For full guarantee terms and conditions visit
www.bristan.com/service-centre/guarantees
.
Our Guarantee
Customer Service:
+44330 026 6273
Web:
www.bristan.com
Email:
A Masco Company
Symptom
Cause
Remedy
No flow or
low flow rate
Partially closed isolation valve.
Open isolation valve.
Instantaneous water heater cycles on and off
as flow rate or pressure is too low.
Increase water flow rate or
pressure through system.
Head of water is below the
minimum distance required.
Refer to the specification for the
minimum distance required.
Are the water supply pressures balanced?
If pressures are unbalanced, a pressure reducing valve
should be used for optimum performance.
Hot or cold water being drawn off elsewhere
causing pressure changes or instantaneous
boiler temperature changes.
Do not use other water outlets when using the shower.
Airlock or partial blockage in the supply
pipework.
Flush through pipework and filters to ensure removal
of debris and any airlocks.
Hot/Cold water supply has failed
Check the hot and cold feeds. The shower will not
work if either fails.
Maximum
Water
Temperature
too Hot/Cold
Maximum Water Temperature
needs adjusting.
Refer to the Temperature Setting section to set your
desired maximum temperature.
Outlet Water
Temperature
too Hot/Cold
Filter/pipe blockage
Flush through pipework and filters to ensure
removal of debris and any airlocks.
Installtion conditions outside
operating parameters.
Refer to the specification for the
minimum distance required.
Hot water temperature is less than 10°C
above the required blend temperature
Adjust hot water temperature or wait for water to
reheat if a stored water system is used.
Instantaneous water not igniting because the
water flow rate is too low.
Increase water flow rate through the system. Refer to the
Maintenance section to clean/check the cartridge and filters
for any damage. Contact your boiler manufacturer.
Instantaneous water not igniting because the
water pressure is too low.
Refer to the specification for system requirements.
Increase water pressure through the system.
Contact your boiler manufacturer.
Only hot/
cold water
from Shower
Valve
Inlet water supplies are reversed.
Check the water inlet connections are the correct way
around: Hot on the left, Cold on the right when viewed from
the front. Rework pipework as necessary.
Filter/pipe blockage
Flush through pipework and filters to ensure removal of
debris and any airlocks.
Water
dripping
from shower
This is normal for a short time after using the
shower.
This is caused by residual water tension, the build up of
water in the shower.
If water continues to drip,
possibly due to the cartridge
Remove cartridge and clean, refer to 'Maintenance' section
before starting any maintenance.
Shower does
not turn on
Closed isolation valve.
Open isolation valve.
Mains water supply turned off.
Turn on mains water supply.
Bristan Group Ltd.
UK:
Bristan Group, B78 1SG.
EU:
Masco Europe S.à.r.l., 14 Rue Strachen
6933 Mensdorf, Luxembourg.