BridgeWave AR60X, Installation Manual, Page: 36 / 40

AR60X Installation Manual
580­00517, rev B 30
Appendix A: Troubleshooting
The following table provides a summary of possible problems you might encounter while installing a
BridgeWave AR60X link, along with possible causes and their solutions.
Extensive troubleshooting support and knowledgebase articles are
available at the BridgeWave eSupport knowledgebase online at:
http://bridgewave.com/support/kbrma.htm
Contact BridgeWave support to obtain a login account.
Problem Possible Cause Resolution
No power to radio Wrong polarity of supply
voltage Use a DVM to determine the
polarity and voltage on the DC
cable. (See Section 2.6)
The supply voltage measured
at the radio (when
connected) is below 15Vdc The cable run is too long or the
cable gauge is too small.
Shorten the length of the cable
or use larger gauge cable. (See
Section 2.6)
Fiber light lit at radio
but not on network
equipment LSP is enabled and radio link
is down. This is normal behavior.
TX and RX fibers are
swapped. Try swapping the TX and RX
fibers at one/both ends of the
connection.
Error in the configuration of
the networking equipment. Verify the configuration of the
network equipment is consistent
with radio unit’s fiber port
settings (auto­negotiation and
flow control).
One or both of the fibers
have been damaged or is not
connected at both ends. Use a loopback connector at the
radio to verify the radio is OK,
repeat at the networking
equipment. Visually inspect the
fiber cable.
Cannot establish the
wireless link Units are not properly
aligned The two units are not set to the
same polarization. Verify and if
necessary correct the
polarization setting. (See
Section 3.6)
Obstacle in link Verify the line of sight
conditions and check for
required clearance (See Section
2.3).