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Page 11

BrickHouse Security User’s Guide

Page 12

  BrickHouse Security User’s Guide

Troubleshooting:

Problem: The device seems to have frozen and isn’t reacting 
when any buttons are pressed.

Solution: This usually occurs if the device receives too many 
commands in too short a time. To reset the device, use a 
thumbtack or something similar to press the recessed Reset 
button located on the back of the device.

Problem: When playing back my video, I can hear audio, but 
have no video.

Solution: This most often occurs if your computer’s media 
player is having trouble with your files. Try using VLC player, 
which can be downloaded for free at

 http://www.videolan.org

.

Problem: My video playback is “choppy” or “stuttering.”

Solution: If this is occurring, try copying the video files to your 
PC. This happens when the file is too large to be played back 
using your USB connection.

Specifications

Video Format: AVI
Video Resolution: 1280 x 960
Frame Rate: 29FPS
Photo Format: JPEG
Audio Format: WAV
Storage: 4GB Internal Flash

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