Breville Smart Grinder BCG800, Instruction Booklet

Page: 21 / 24

21
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO dO
Grinder does
not start after
pressing START/
CANCEL button
• Grinder not plugged in!
• Grinder is overheated.
•
Bean hopper not attached
correctly. ‘LOCK BEAN
HOPPER’ will be
displayed on LCD screen.
• Plug power cord into
power outlet.
• Remove power plug from power
outlet. Leave for 20 minutes to
cool down before using again.
• Lock bean hopper into position.
Motor starts but
no ground coffee
coming from
grind outlet
• Incorrect button press.
• No coffee beans in bean
hopper!
• Grinder/bean hopper
is blocked.
• Press START/CANCEL or
PORTAFILTER SWITCH
to activate.
• Fill bean hopper with fresh
coffee beans.
• Remove bean hopper. Inspect
bean hopper & grind heads for
blockage. Replace parts and
try again.
Motor starts but
operates with a
loud ‘racket’ noise
• Grinder is blocked
with foreign item or
chute is blocked.
• Moisture clogging
grinder.
• Remove bean hopper,
inspect burrs & remove
any foreign body.
• Clean burr heads and chute (refer
to Care & Cleaning instructions
on Page 16).
• Leave burrs to dry thoroughly
before re-assembling. It is
possible to use a hair dryer to
blow air into grinder inlet (lower
burr) to dry.
Unable to lock
bean hopper into
position
• Coffee beans obstructing
bean hopper locking
device.
• Remove bean hopper. Clear
coffee beans from top of burrs.
Re-lock bean hopper into
position and try again.
Not enough/too
much coffee grind • Grind amount requires
adjustment.
• Press AMOUNT button to
change grind amount.
• Use ADJUST AMOUNT dial
to fine tune the amount ‘More
or Less’.