11
PROBLEM
POSSIBLE CAUSES
EASY SOLUTION
No Power.
•
Unit is not plugged into
wall socket.
•
One of the units product safety
features has been activated.
•
Check connection to wall socket.
No Air.
•
Unit is not plugged into wall socket.
•
Air outlet blocked.
•
Water Reservoir is full.
•
Check connection to wall socket.
•
Ensure there are no objects
obstructing air outlet.
•
Empty water reservoir.
Unit Overheating.
•
Air ventilation around unit
not sufficient.
•
Air intake grille or air outlet is being
obstructed or blocked by foreign
objects.
•
Internal malfunction.
•
There must be at least 30cm between
unit and wall or other appliances.
•
Ensure there are no object
obstructing the air intake grille or
air outlet.
Loud Noise.
•
Unit not on a level flat surface.
•
Faulty internals.
•
Reposition or relocate unit onto a flat
surface.
•
Call customer care.
Water at Base of Unit.
•
Water reservoir not installed
correctly.
•
Continuous drainage hose not
connected to spigot properly.
•
Continuous drainage hose outlet
not over water drain.
•
Reinstall water reservoir.
•
Check hose connection.
•
Check hose outlet is flowing into
water drain.
Troubleshooting