Breville BES450, Instruction Book

Page: 20 / 24

20
PROBLEM POSSIBLE CAUSES EASY SOLUTION
Small steam.
•
Machine has not reached operating
temperature.
•
Allow time for the machine to reach
operating temperature.
•
Water tank is empty.
•
Fill tank.
•
Water tank is not fully inserted and
locked into position.
•
Push water tank down completely to lock
into place.
•
Machine needs to be cleaned &
descaled.
•
Perform clean & descale cycle.
•
Steam wand is blocked or almost
blocked.
•
Refer to ‘Cleaning the Steam Wand’,
page 17.
Pulsing/pumping sound
while extracting espresso
or steaming milk.
•
The machine is carrying out the
normal operation of the pump.
•
No action required as this is the normal
operation of the machine.
•
Water tank is empty.
•
Fill tank.
Coffee not hot enough.
•
Portafilter not pre-heated.
•
Rinse portafilter under hot water outlet.
Dry thoroughly.
No crema.
•
Coffee tamped too lightly.
•
Tamp between 15-20kgs (or 30-40 lbs) of
pressure.
•
Coffee is ground too coarsely.
•
Use slightly finer grind. Refer to ‘Coffee
Dose and Tamping’ on page 12 and
‘Extraction Tips’ on page 15.
•
Coffee beans or pre-ground coffee are
not fresh.
•
If grinding fresh whole coffee beans,
use freshly roasted coffee beans with a
‘Roasted On’ date and consume between
5–20 days after that date. If using
pre-ground coffee, use within a week of
grinding.
•
The filter basket may be blocked.
•
Use the pin on the end of the provided
cleaning tool to unblock the hole(s).
Water leaking
•
Manual purge
•
Water tank is not fully inserted and
locked into position.
•
Turn the steam wand directly on the drip
tray or jug before manual purge.
•
Push water tank down completely to lock
into place.
Machine is on but
ceases to operate.
•
The safety thermal-cut out may
have activated due to the pump
overheating.
•
Press the 1 CUP and HOT WATER
buttons simultaneously for 0.5 seconds to
switch the machine off and unplug from
the power outlet. Allow to cool for about
30–60 minutes. If problem persists, call
Breville Support.
2-cup coffee
button flashing
•
This indicates machine needs
cleaning and descaling
•
Perform a clean and descale cycle. Follow
the steps outlined on page 16.
Too much/too little
espresso is being
delivered to the cup.
•
Grind amount and/or grind size
settings and/or shot volumes require
adjustment.
•
Adjust the grind amount and/or grind
size settings. Refer to ‘Coffee Dose and
Tamping’, page 12, ‘The Grind’, page 12
and ‘Extraction Tips’, page 15.