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FREQUENTLY ASKED QUESTIONS (FAQ) & SOLUTIONS
1. What can be charged/operated with the solar panel?
• End devices with USB or DC connection such as smartphones, tablets, GPS trackers as
well as portable power banks or power stations. The basic prerequisite is the suitability
for the connection to a solar panel with the corresponding power.
2. Is the solar panel waterproof?
• The solar panel is splash-proof.
• Never immerse the solar panel into water and do not leave it outdoors in extremely damp
or wet and cold weather - especially not in frost, snow and rain or similar!
3. If my terminal requires a current of 1A, can it be damaged by the applied current of 2A of
the solar panel?
• No. The solar panel has an intelligent charging technology that detects the needs of
your end device and delivers only the required current. For example, if your smartphone
requires 1A, only 1A will be delivered.
4. What can I do if my terminal is not charging from the solar panel?
• Consult the user manual of your terminal device to find out whether the applied current
voltage is supported or sufficient. 5V (USB) or 12V~18V (DC).
• A cloudy sky and indirect sunlight can affect the flow of current, which in turn interrupts
the charging process. Place the solar panel in direct sunlight or wait for a cloudless sky.
• Clean the solar modules. Be sure to follow the instructions under "Cleaning and Mainte-
nance" to avoid damage.
• Keep fire, water and chemicals away from the solar panel.
5. Does the solar panel work under partly cloudy skies or in partial shade?
Yes, but this affects the efficiency and duration of the charging process.
6. Can the solar panel be used to charge a powerbank?
Yes. When charging the powerbank, make sure it is protected from direct sunlight to avoid
damage.
1
permanently installed /
2
type and quantity depend on model /
3
functionality depends on model /
4
not included with your purchase
