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BravoWalk Collar, Owner'S Manual, Page: 13 / 14

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BravoWalk Collar Owner'S Manual Download Page 13

11

RETURNS AND REFUND

Your BravoWalk is backed by a full 30-day money back
guarantee.

If for any reason the BravoWalk is not working for your dog
or you don’t like your purchase within 30 days, then we will
gladly refund your money. The BravoWalk has to be
returned for a refund. We will pay for return shipping. 

Please send an email with your name, email, and date
purchased to [email protected] for assistance.

You should expect to receive your refund within 1-2 weeks
of the package being delivered to our returns department,
however, in many cases you will receive a refund more
quickly. This time period includes the time it takes us to
process your return once we receive it and the time it takes
your bank to process our refund request. 

Summary of Contents for Collar

Page 1: ...Owner s Manual One collar a lifetime of great walks ...

Page 2: ...eed to experience safe and enjoyable walks with your furry friend If you have questions send us an email at hello bravowalk com Customer Service M F 9am to 5am EST Please read the instructions in the Owner s Manual before using BravoWalk BravoWalk ...

Page 3: ...ks 3 Operating Modes Bravowalk Battery 4 Stimulation Levels 5 Fitting the BravoWalk Leash position 6 Finding the appropriate setting for your dog 7 8 Safety Shutdown and reset 8 Warning 9 Warranty 10 Returns and Refund 11 TABLE OF CONTENTS ...

Page 4: ...WHAT S INSIDE THE BOX BravoWalk No Pull Training Collar Micro USB Charging Cable Leash sold separately Owner s Manual 2 ...

Page 5: ...t a 14 second series of beeps vibrations and TENS stimulations The light on Bravowalk will flash orange indicating the need for a manual reset Simply hold down the button until the blue light is visible Hold button down again to select level of correction The BravoWalk is an automatic training collar that trains dogs not to pull on their leash in just one walk using sound vibration and optional TE...

Page 6: ...on level Red is the highest TENS stimulation level During feedback the light flashes green or red regardless of mode of operation Color depends on the level of battery charge Green means sufficient charge whereas Red indicates low battery Bravowalk battery life has been extensively tested A charged Bravowalk lasts up to 500 walks When not in use Bravowalk is in power save mode Bravowalk does not t...

Page 7: ...matically provides TENS stimulation on an increasing scale of 1 5 Beeps then repeats level 5 TENS five more times before it needs to be reset Total feedback lasts approximately 14 seconds Beep vibrates then continuously automatically provides TENS stimulation on an increasing scale of 6 10 Beeps then repeats level 10 TENS five more times before it needs to be reset Total feedback lasts approximate...

Page 8: ... collar is too tight the vibration or stimulation may be triggered even when the dog is not pulling on the leash If the collar is too loose the vibration stimulation may be inconsistent or the dog may not feel the sensation Bravowalk is designed to be 180 degrees or opposite from the loop that attaches to the leash This position is critical for effectiveness with your pet 6 BRAVOWALK AND LEASH POS...

Page 9: ...ep a vibrate and then finishes with an increasing automatic TENS stimulation that shuts off after the cycle is complete see page 5 We recommend starting with the Low setting green when you are introducing the BravoWalk collar but you know your dog best If your dog seems unfazed and continues to pull through the entire setting cycle pause your walk and switch the collar to the Mid setting yellow be...

Page 10: ...timately the lowest setting that results in the best leash behavior is ideal 8 SAFETY SHUTDOWN AND RESET Bravowalk programming is visible on page 5 Green yellow and Red modes of operation automatically cycle into reset mode when collar activation exceeds to allowable force and duration of engagement When Bravowalk starts to blink orange it ceases to provide feedback and needs to be reset before it...

Page 11: ...ndencies In these cases consult a certified trainer or veterinarian about whether this product is right for your dog Do not use BravoWalk while your dog is connected to a tie out or any lead attached to a permanent fixture such as a post or stake in the ground BravoWalk is equipped with a safety feature in the event your dog gets caught on something Your dog should be able to follow basic commands...

Page 12: ...s Additional charges such as shipping and handling fee may occur For us to effectively process your warranty claim we will troubleshoot with you to determine the correct course of action We will need to know the following information Misuse improper maintenance lost or stolen units and dog damage are not covered under your one year manufacturer warranty In no event will the Company be liable for a...

Page 13: ... a refund We will pay for return shipping Please send an email with your name email and date purchased to hello bravowalk com for assistance You should expect to receive your refund within 1 2 weeks of the package being delivered to our returns department however in many cases you will receive a refund more quickly This time period includes the time it takes us to process your return once we recei...

Page 14: ...us at hello bravowalk com VERSION A 1002 Thank you for supporting BravoWalk Our mission is to create a safe and enjoyable walking experience for dog owners and their dogs to stop pulling automatically and consistenly using our patented invention ...

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