19
G
Troubleshooting
Let us help you!
If you can not solve the problem yourself contact our customer service.
Have the
model designation
and
Identification number
as shown on the rating label at
the rear of the appliance available.
If you notice …
check …
Appliance can not be switched
on or programme will not start
• Programme selected? »Start/Pause« button pressed?
• Door properly closed?
• Power cable plug plugged in?
• Mains fuse for this outlet intact?
Appliance does not react to
input, or a buzzer sounds
• Combination of additional functions not possible.
• Child-proof lock activated? See page 12.
• Delay-timer activated? See page 13.
• If the disturbance remains: Unplug, wait a few
seconds, then plug in again.
Indicator lamps »Water tap« and
»Pause« are flashing, or
water does not run in or very
slowly only
• Water tap fully opened?
• Inlet hose bent?
• Strainer in water inlet blocked? See page 18.
• Water pressure too low? Check with your plumber.
Display shows
• Suds pump blocked or drain hose bent. See
Washing detergents, fabric sof-
tener or starch are not flushed-
in properly
• Detergent dispensing drawer soiled? See page 17.
• Suction cap of compartment
III
blocked? Clean.
• Fabric conditioner too viscous? Add water.
Washing detergent foams too
much
• Too much detergent? Too little laundry in drum?
• Water hardness too little? Ask your local water board.
Water runs out (appliance is
"leaking")
• Water hoses properly tightened?
• Foreign matter trap properly closed?
• Foam emerges due to too much detergent?
Water is not pumped off
or very slowly only
• »Rinse & hold« button pressed? See page 11.
• Drain hose bent?
• Suds pump blocked? See page 17.
Appliance does not spin proper-
ly or not at all
• »Rinse & hold« button pressed? See page 11.
• Spin speed set too low or to no spin?
• Spin stopped due to imbalance? See page 15.
Appliance vibrates heavily when
spinning
• Transit bars removed? See page 4.
• Appliance correctly installed? See page 4.
• Drain hose bent, water does not run off?
Door will not open
• Programme completed? As soon as the »Door locked«
indicator lamp goes out the door can be opened.
Power failure while washing
• Remaining water needs to be drained? See page 17.
Residual matter on textiles
• Grey marks (grease residue)? Increase detergent
• White residual matter (detergent residue)? Brush
Summary of Contents for WFH 1171 U
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