32
Repairs
– Clean and decontaminate the instrument carefully.
– It is essential always to include an exact description of the type of
malfunction and the media used. If information regarding media used is
missing, the instrument cannot be repaired.
– Shipment is at the risk and the cost of the sender.
Outside the U.S. and Canada:
– Complete the “Declaration on Absence of Health Hazards” and send the
instrument to the manufacturer or supplier. Ask your supplier or manufac-
turer for the form. The form can also be downloaded from www.brand.de.
Return for repair
Important!
Transporting of hazardous materials without a permit
is a violation of federal law.
In the U.S. and Canada:
– Contact BrandTech Scientific, Inc. and obtain authorization for the
return
before
sending your instrument for service.
– Return only cleaned and decontaminated instruments, with the Return
Authorization Number prominently displayed on the outside of the pak-
kage to the address provided with the Return Authorization Number.
